Full Food Services PWS - Final 5-9-24.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Northern Strike (NS) Full Food Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform full food services for Exercise NS 24-2 at Camp Grayling, MI, as defined in this PWS.

1.2 Background: NS 24-2 is an annual National Guard Bureau (NGB) accredited Joint Combined Arms Live Fire Exercise (CALFEX). The Government requires Full Food Services in support of NS 24. Two (2) prepared hot meals (breakfast and dinner) are required daily.

1.3 Period of Performance (PoP): The Ordering Period 1 July 2024 – 30 June 2029.

Base Ordering Period: 1 July 2024 – 30 June 2025 Ordering Period 1: 1 July 2025 – 30 June 2026 Ordering Period 2: 1 July 2026 – 30 June 2027 Ordering Period 3: 1 July 2027 – 30 June 2028 Ordering Period 4: 1 July 2028 – 30 June 2029

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between the hours of 0600 – 0800 for breakfast and 1700 – 1900 for dinner, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings.

Performance shall be at Camp Grayling, MI, buildings include 631M, 1178M, 100M. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is not authorized.

1.4.1.1 Telework: Service is not suited for telework.

1.4.1.2 Base Access/Security. The award of this contract does not create a right to access any military installation.

The contractor shall appoint a single individual to coordinate base access with the Government Point of Contact (POC) for all contractor employees, subcontractor employees, and delivery drivers. Prior to access to this installation the contractor shall coordinate with the COR, SSG Benjamin Rimatzki or CPT Luke Rykse, no later than ten (10) business days prior to commencement of work.

1.4.1.3 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.4 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to

Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

New Year’s Day 1 January Martin Luther King, Jr.’s Birthday 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth 19 June Independence Day 4 July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day 11 November Thanksgiving Day 4th Thursday in November Christmas 25 December

1.4.3 Quality Control (QC): QC is the sole responsibility of the contractor. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. At a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit (TE) 1, Performance Requirements Summary (PRS).

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.4.1 The COR will evaluate the contractor’s performance through intermittent on-site inspections, and review, receipt and investigation of customer feedback and complaints. Initial customer complaints shall be validated by Government personnel and in cases of disagreement with customer(s), the final determination of the validity shall be made by the KO.

1.4.4.2 Government remedies. The Contracting Officer (KO) will follow the requirements of FAR 52.246-4, Inspection of Services – Fixed-Price, for contractor’s failure to correct non-conforming services.

In the event that services fail to conform to contract requirements, and cannot be remedied by re-performance, the Government reserves the right to reduce the contract price to reflect the reduced value of the non-conforming services.

1.4.5 Installation Access and Security Requirements: The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer Representative (COR). The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Failure to comply with these requirements may result in withholding of final payment.

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 10 calendar days after contract start date and within 10 calendar days of any new employees commencing performance.

The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR. Level I Antiterrorism Awareness Training (jten.mil) .

1.4.5.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the Contracting Officer (KO). This training shall be completed within 10 calendar days of start of work and within 10 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR, within 5 calendar days after completion of training. iWatch, If You See Something, Say Something - YouTube

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.

Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 thru 1.4.5.9 Reserved.

1.4.5.10 Reserved

1.4.5.11 Operational Security (OPSEC) Training: IAW Army Regulation (AR) 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 10 calendar days of employee start date. The contractor shall submit certificates of completion for each contractor employee to the COR within 10 calendar days after completion of training. Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/ .

1.4.5.12 thru 1.4.5.14 Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall be issued keys in order to fulfill their service. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Contractor shall turn-in any issued keys by personnel who no longer require access to locked areas. The contractor shall submit procedures covering key control with their quote.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QC Procedures.

1.4.7 Special Qualifications: The contractor shall ensure all employees possess all required licenses and certifications for handling food, operating kitchen equipment and vehicles used in the performance of this contract.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO IAW FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such, unless performing duties which restricts the wearing of badges. Badges should always remain on person as a uniform requirement. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Contractor Travel: Reserved

1.4.13 Data Rights: Reserved

1.4.14 Organizational Conflicts of Interest (OCI): Reserved.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government.

The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CGJMTC Camp Grayling Joint Maneuver Training Center CM Contract Manager COR Contracting Officer Representative DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DSCA Defense Counterintelligence and Security Agency FAR Federal Acquisition Regulation FPC Final Planning Conference GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IS Information System(s) KO Contracting Officer LPC Logistics Planning Conference NGB National Guard Bureau NS Northern Strike NSPG Northern Strike Plans Group OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out

POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control RTU Rotational Training Unit SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Equipment: The Government will make available 3 Dining Facilities (DFAC) equipped with stoves, refrigerators, grills, ovens etc.

3.1.2 Damaged Equipment: The contractor shall be liable for damages made to Government property, not sustained by normal wear-and-tear through proper use of equipment.

3.2 Utilities: All utilities in the facility will be available for the contractor’s use in the performance of this contract.

The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which includes turning off the water faucets or valves after use.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1 and Paragraph 5.0.

All pots and pans.

PPE supplies to include rubber gloves, aprons, head covers and facial hair restraints. Contractor shall ensure all PPE is worn correctly and as required.

Salad bowls, napkins, single-use cups, plates, flatware (fork, knife, and spoon), paper plates, utensils, and all condiments in individual serving packets for the remote feeding sites.

All food, spices, oils.

All necessary utensils, preparation bowls, cutting boards, plastic wrap, and relevant preparation and serving equipment.

Insulated food containers for remote sites.

Soap, food safe cleaning solutions, sponges, wipes, paper towels, trash bags, plastic serving/food handler gloves.

4.1.2 The Government shall not reimburse the contractor for the procurement of any property, material, or equipment.

4.1.3 Qualifications: All contracted and sub-contracted employees handling food must meet Food Sanitation/Handler requirements consistent with the State of Michigan guidelines, statutes, or laws.

5.0 Requirements: The contractor shall:

5.1 Provide all labor, supervision, quality control, preparation, cooking, serving, sanitation, and site clean-up related to all requested food service in support of providing two (2) prepared hot meals daily (Breakfast/Dinner).

5.1.1 Special food service requirement: Provide halal, vegan, vegetarian, and kosher meals for approximately 1% of all meals.

5.1.2 Hours of Operation: Hours of Operation refer to the time in which food shall be served to the feeding population and does not account for preparation or clean-up time. 0600 - 0800 for the breakfast meal and 1700 - 1900 for the dinner meal every day during the period of performance at place of performance. Government may shift the hours of operation by no more than one (1) hour within the period of performance. This change can take place before or during the PoP. The Government will provide the Contractor no less than forty-eight (48) hours’ notice before changing hours of operation.

5.1.3 Set-up may begin 14 July 2024.

5.1.4 Tear-down may begin Close of Business (COB) 24 August 2024, to be completed by COB 25 August 2024.

5.1.5 The Contractor shall provide salad bowls, plates, napkins, plastic-eating utensils consisting of fork, knife, and spoon, and two (2) drinking cups for each breakfast and dinner IAW the headcount and location provided. The Contractor shall furnish single-use cups, plates, flatware (fork, knife, and spoon), paper plates, utensils, and all condiments in individual serving packets for the remote feeding sites. The Contractor shall provide food, equipment for preparing the meals and any necessary utensils, preparation bowls, cutting boards, and relevant preparation and serving equipment.

5.1.6 The Contractor shall be responsible for immediate resolution of all mechanical repairs or equipment malfunctions of contractor provided equipment associated with this task, such as kitchen appliances, kitchenware itself, or vehicles.

5.1.7 The Contractor shall provide insulated food container capability for units at remote feeding sites.

5.1.7.1 Rotational Training Units (RTUs) are responsible for transportation of all food from DFAC to remote feeding sites.

5.1.7.2 RTUs will return all insulated food containers and utensils to DFAC NLT 5 hours after pickup. RTUs are responsible for all trash at remote feeding sites.

5.1.8 The Contractor shall clean and sanitize every insulated food container before use. The contractor shall preheat the insulated food containers by placing two (2) quarts of boiling water in the container and let sit for thirty (30) minutes, then pour the water out before placing food in the container. Serving utensils shall be cleaned, sanitized, and wrapped in plastic wrap for transporting.

5.1.9 Key Personnel Qualifications: Ensure that all contracted and sub-contracted employees handling food meet all Food Sanitation/Handler requirements consistent with the State of Michigan guidelines, statutes, or laws.

5.1.9.1 Provide sufficient personnel to ensure that patrons can be served at the rate of 170 patrons every 30 minutes through the serving lines.

5.1.9.2 Conduct: Contractor employees shall not use phones except when on breaks, and all cell phones shall be on silent or vibrate when on the premises.

5.1.10 Meal plans are provided in TE 3, unit DFAC assignments and head counts will be provided to the contractor prior to execution.

5.1.11 MENU GUIDELINES (without any dietary restrictions): The contractor shall provide meals IAW AR 30-22, Chapter 3-24 (Army Food Program), and AR 40-25, Chapter 2-1 (Nutrition and Menu Standards for Human Performance Optimization).

5.1.11.1 Each breakfast meal shall be served with an assortment of fruits, coffee (with creamer and sugar options), bottled juices, water in insulated drink containers, bottled water, condiments, and salt and pepper single packets.

5.1.11.2 Each dinner meal shall be served with an assortment of fresh fruits and vegetables, full salad bar, coffee (with creamer and sugar options), bottled juices, water in insulated drink containers, bottled water, dessert options, condiments, and salt and pepper single packets.

5.1.12 The contractor shall provide the COR an excel spreadsheet that includes total meals prepared per meal, per day, per location, on a daily basis, NLT 24 hours after the final meal of the day is served.

5.1.13 The contractor shall maintain and provide the COR a final excel spreadsheet that includes total meals prepared and total meals provided per meal, per day, per location no later than 3 days after the last meal is provided during the period of performance.

5.1.14 All Contractor personnel entering and/or working in food preparation or service area shall wear hairnets or other effective hair restraints. Personnel with facial hair that cannot be adequately restrained shall be prohibited from food service operations. All hair restraints shall be kept clean.

5.1.15 All Contractor employees shall wash their hands upon reporting for work, immediately after visiting the lavatory, after using tobacco products, and after handling raw meat, poultry, garbage, or soiled items. All Contractor personnel shall maintain and keep fingernails clean, cut short and devoid of nail polish (food handlers and attendants). All food handlers and attendants shall wear food safe serving gloves while serving or handling food products.

5.1.16 The use of alcoholic beverages or illegal drugs by Contractor personnel, while on duty, is strictly prohibited.

The Contractor shall immediately remove and replace employees who are under the influence of alcohol and/or drugs.

5.1.17 The Contractor shall dispose of all trash and transport trash to the designated trash point on Camp Grayling.

Contractor shall supply trash bags and be responsible for ensuring the replacing of trash bags during feeding times.

5.1.18 The Contractor is responsible for cleaning and sanitizing all DFACs, including cleaning pots/pans/utensils/containers, occupied by the contractor. Cleaning supplies (included but not limited to paper towels, toilet paper, food safe cleaning solutions, sponges, wipes) shall be provided by the contractor.

5.2 Service Contract Reporting:

5.2.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the National Guard Bureau via a secure data collection site.

5.2.2 The contractor shall completely fill in all required data fields using the following web address: https://sam.gov.

Log in and select Entity Registrations and then select Service Contract Reporting.

The Contractor shall report the required information annually by October 31, for services performed under this contract during the preceding Government fiscal year (October 1-September 30).

The DoD Guidebook for Service Contract Reporting in SAM, available on the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr. The General Services Administration (GSA) has also posted additional guidance such as quick start guides, informational videos, and frequently asked questions, that can be accessed by going to https://sam.gov and searching the “HELP” section. The SAM Federal User Guide is also available in the “HELP” section for comprehensive instructions on navigating SAM. Contractors requiring assistance using SAM should contact the Federal Service Desk at https://www.fsd.gov.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publicatio n

Mandator y or

Advisory

Website

Federal Acquisition Regulation A https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement A http://www.acq.osd.mil/dpap/dars/dfarspgi/cu rrent/index.html or https://www.acquisition.gov/dfars

Homeland Security Presidential Directive (HSPD)-12 Policy for a Common

Identification Standard for Federal Employees and

Contractors

08/27/200

A https://www.dhs.gov/homeland-security-presidential-directive-12

AR 30-22

Army Food Program

7/17/2019 M http://armypubs.army.mil/ProductMaps/PubF orm/AR.aspx

AR 40-25

Nutrition and Menu Standards for Human Performance Optimization

01/03/201

M http://armypubs.army.mil/ProductMaps/PubF orm/AR.aspx

AR 530-1

Operations Security

09/26/201

M http://armypubs.army.mil/ProductMaps/PubF orm/AR.aspx

AR 525-13

Antiterrorism

12/09/201

M http://armypubs.army.mil/ProductMaps/PubF orm/AR.aspx

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality Levels

(AQL)

Surveillance Method / By

Whom

5.1.2 Hours of Operation

Contractor shall start and complete feeding within the required timeframe, maintaining a steady through-put and successfully serving all assigned RTUs.

AQL: Contractor maintains a steady flow of traffic through their feeding location 80% of the time.

COR Inspection and

Customer feedback/complaint

5.1.9.1 Rate of Service

Provide sufficient personnel that ensures patrons can be served at the rate required..

AQL: Ensure throughput of 170 patrons every 30 minutes.

COR Inspection and Customer feedback/complaint 5.1.11.1

Breakfast Meal Contractor shall provide at a minimum the categories of food outlined in this paragraph.

Contractor provides required variety and quantities of meals items.

AQL: Substitutions and variety do not meet menu requirements 10% (4 times).

feedback/complaint

5.1.11.2 Dinner Meal

Contractor shall provide at a minimum the categories of food outlined in this paragraph.

Contractor provides required variety and quantities of meals items.

AQL: Substitutions and variety do not meet menu requirements 10% (4 times).

feedback/complaint

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.1.2 Base Access Information

NLT 10 days prior to start of work

Electronic

Submission POC identified in Ref para

1.4.10-1.4.10.1 Identification Media

Return upon completion of contract performance.

Original(s) Hard Copy COR

1.4.5.3 AT Level I Training

Certificates provided to COR within 10 days after contract start and within 10 days of new employees start date.

1 Electronic or Hard Copy

COR

1.4.5.4 iWatch Training

Proof of training provided to COR within 10 days after contract start and within 10 days of new employees start date.

COR

1.4.5.11 Level I OPSEC

Complete within 10 days of employee start date.

Certificates provided to COR within 10 days of completion.

COR

1.4.6.1 Key Control

Submit procedures with quote 1 Electronic KO

5.1.12 Daily Meal-Count

Spreadsheet

The contractor provides an excel spreadsheet that includes total meals prepared per meal, per day, per location.

Provided NLT 24 hours after the final meal of the day is served.

Electronic

Submission

COR

5.1.13 Final Total Meal- Count Spreadsheet

Contractor provides a final excel spreadsheet detailing the total meals prepared and total meals provided per meal, per day, per location NLT 3 days after the end of the PoP.

1 Electronic Submission

COR

TECHNICAL EXHIBIT 3

Meal Plans

The contractor may choose to use the tables provided below as an example of an acceptable meal plan.

BREAKFAST

Meal Category Recommendations Example

Breakfast

Drinks 2 Bottled Juice: Orange fortified with Calcium (minimum of 300 mg per 8 oz serving) and Vitamin D (minimum of 100 IU per 8 oz serving).

One juice high in vitamin C Coffee

Orange Juice with Calcium Vitamin D Apple Juice Coffee/Tea Milk

Fresh Fruit

Two choices of fresh fruit and one choice of dried fruit without added sugars. Bananas offered daily, when available. Offer precut (cut-up pieces or sectioned) fruit especially oranges

Apple Juice Oranges (pre-cut) Banana Raisins

Yogurt Two choices of yogurt Strawberry Blueberry

Cereal A minimum of six ready-to-eat cereal choices shall be provided. All cereal choices must be less than 35% of calories from sugar per serving. Cereal with dried fruit must be less than 40% of calories from sugar per serving. Four cereal choices must have a minimum of 8 grams of whole grain per serving

Whole grain cereal (2) Whole grain + 100% folate (2) Whole grain + 50% iron (2)

Eggs Scrambled and hard-boiled eggs offered Scrambled eggs Hardboiled eggs Cholesterol free eggs Omelets (Sundays)

Grilled Specialty Item

One grilled specialty item (griddlecakes, French Toast, or waffles with syrup)

Pancakes Waffles French Toast

Meat Choice of two breakfast meats, one of which must be non-pork option

Bacon Creamed beef Turkey breakfast patty Chicken Sausage Link

Starch One starch choice such as potato or rice. Potato choice must be cooked using lower fat preparations methods (baked, grilled).

Deep fat frying or cooking in oil is not an acceptable preparation method

Baked Hash Browns

Bread/Toast Two bread types must be available Bread Bagel English Muffin

Spreads Choice of two or more spreads, plus jelly or jam, salsa, peanut butter, and trail mix

Jelly Butter/Margarine Peanut Butter

DINNER

Dinner

Main Entre Vegetarian or meatless entree option shall be offered to the degree requested by the customer. Fish served at a minimum of once a week. Gravy or sauce served as applicable.

Herbed Baked Chicken Pepper Steak (non-pork) Spinach Lasagna (veg/non pork/casserole)

Starch Potato/pasta/starch choice cooked using lower fat preparations methods (baked, grilled, etc). Deep fat frying or cooking in oil is not an acceptable preparation method.

Mashed Potatoes Rice Pasta

Vegetables At least one vegetable must be non-starch and a good source of vitamin A and C

Carrots Green Beans

Fresh Fruit Two choices of fresh fruit and one choice of dried fruit without added sugars. Bananas offered daily, when available. Offer precut (cut-up pieces or sectioned) fruit especially oranges

Apples Oranges (Pre-cut)

Bread/Rolls Two types of bread (or rolls as applicable) must be available

White Bread Whole Wheat Bread Hot Rolls

Spreads Choice of two or more spreads, plus jelly or jam, salsa, peanut butter, and trail mix

Jelly Butter/Margarine Peanut Butter

Desert Two types of desert options must be available Cake Pie

TECHNICAL EXHIBIT 4

Historical / Estimated Workload Data

This information is provided for historical information only. It is not a guarantee of workload quantities.

ITEM Meals ANNUAL ESTIMATED QUANTITY 1 Breakfast Meals 43,535 2 Dinner Meals 40,370

Number of meals served during NS 2023 – data is provided ONLY FOR historical information

Weekly Meals Breakfast Dinner Weekly totals

Week No. 1 Mon-Sun 17 Jul – 23 Jul 146 289 435

Week No. 2 Mon-Sun 24 Jul – 30 Jul 4264 4318 8582

Week No. 3 Mon-Sun 31 Jul – 6 Aug 10394 11516 21910

Week No. 4 Mon-Sun 7 Aug – 13 Aug 9529 9565 19094

Week No. 5 Mon-Sun 14 Aug – 20 Aug 17831 14016 31847

Week No. 6 *Mon-Fri 21 Aug – 25 Aug 1371 666 2037

Special Meals Provided during NS 2023 data is provided ONLY FOR historical information Type of Meal Quantity Vegetarian 23 No Beef 33 No Pork 2 No Sea Food 12