FOS IDIQ PWS.pdf

1.0 Introduction

1.1 Background

NASA’s aircraft support all three of the Agency’s strategic goals: (1) Expand the Frontiers of Knowledge, Capability, and Opportunity in Space, (2) Advance the Understanding of Earth and Develop Technologies to Improve the Quality of Life on Our Home Planet, and (3) Serve the American Public and Accomplish our Mission by Effectively Managing our People, Technical Capabilities, and Infrastructure. To develop a balanced overall program of airborne science, space and aeronautics consistent with Agency goals, the Agency continually adjusts the mix and usage of unique aircraft to efficiently meet the changing requirements.

NASA field centers manage and implement aircraft operations. NASA Headquarters’ Aircraft Capability Management Office (ACMO) establishes and enforces standards for safety as well as maintains the Agency inventory and validates annual usage.

NASA-owned aircraft, including UAS, are Agency-wide resources available to support all NASA programs and missions. ACMO continually reviews the NASA aircraft fleet against program and project requirements to insure the efficient and effective management of NASA’s aviation assets.

1.2 Objective

The objective of this requirement is to obtain:

1.2.1 Aircraft Sustainment Services which consist of: Aircraft Support Services including critical/emergency and routine maintenance of ground equipment and mission support services, service of aircraft batteries, life support, proof load testing, fuel delivery, aircraft fueling, N2 servicing, AGE equipment training, equipment painting, fire extinguisher inspection, aircraft static display inspection, ramp sweeping, parts pickup and delivery, hazardous/radioactive material services, equipment and vehicle maintenance, inventory control, parts and supply acquisition services.

1.2.2 Aircraft Operations Support (AOS) Services consist of: Support the operations of all aircraft as assigned by NASA. Aircraft types include, but are not limited to, motor glider through large commercial, military and experimental one-of-a-kind research aircraft.

1.2.3 Aircraft Flight Crew Support (AFCS) Services Consist of: support the flight crew operations of all aircraft assigned to NASA Centers.

Requirements include, but are not limited to, 1) performing research, development and sustainment efforts across a broad spectrum of functional disciplines in order to effectively assist in the implementation of Government objectives, 2) supporting project design reviews, technical interchange meetings, program status reviews, flight readiness reviews, 3) attend meetings and be prepared to discuss activities or present data related to the contract as requested by the Government, and 4) support surge demands in staffing or workloads dictated by mission deployments, operations or mission requirements by, for example, adjusting shifts, adding multiple shifts, or part time/temporary personnel.

1.3 Scope

1.3.1 The Contractor shall provide flight crew personnel to support all aircraft operations, aircrew, and flight-line operations. Aircraft types include, but are not limited to, motorglider through large commercial, military and experimental, manned and unmanned one-of-a-kind research aircraft. Some are FAA certified.

The Contractor shall support all NASA assigned and NASA supported aircraft operations, including aircraft maintenance, aircraft modification, and flight-line operations. NASA aircraft are operated to meet both Center and Agency platform, research, and support aircraft requirements. During deployments, NASA may conduct aircraft operations from other facilities, including Contiguous United States (CONUS) and Outside Contiguous United States (OCONUS).

The aircraft listed in Appendix A reflect the current aircraft types assigned to all NASA field centers and are subject to change at any time. Specific duty requirements are identified in NPR 7900.3 and this PWS. Any unique Aircrew project requirements for work at other NASA Centers are Center unique requirements which may be requested and approved by the contract Contracting Officer.

2.0 General Requirements

2.1 Contract Administration

The Contractor shall manage its workforce to ensure that quality products and safe operations are provided to NASA and NASA customers in accordance with all applicable regulations and requirements. The Contractor shall provide on-site management and establish management procedures to fulfill the requirements of this PWS. The Contractor also shall be required to interface, as required, with various NASA organizations, other NASA Contractors, NASA Customers and appropriate regulatory bodies.

2.2 Business Management

The Contractor shall provide on-site management and establish management procedures to fulfill the requirements of this Performance Work Statement (PWS).

The Contractor shall also be required to interface, as required, with various NASA organizations, other NASA Contractors, and appropriate regulatory bodies.

Specifically, the Contractor shall:

a. Provide all management, supervision, labor and materials to perform the requirements of this contract;

b. Provide a fully trained, qualified and certified (if required) workforce. All Contractor personnel duties shall be in compliance with applicable Agency and Center documents, as it pertains to Flight Operation requirements;

c. Plan, organize, schedule, and direct their staff in order to successfully accomplish the requirements of this PWS;

d. Obtain flight crew training as needed to meet mission requirements;

e. Resolve conflicts involving daily activities, planning future operations, and supervising Contractor personnel assigned to this contract;

f. Provide timely and effective communications with the NASA Contracting Officer

(CO), Contracting Officer’s Representative (COR) and Technical Monitor (TM);

g. Maintain reports and records in accordance with NPR 1441.1, NASA Records

Retention Schedules; and

h. Manage its workforce to ensure that quality products and safe operations are provided to NASA and NASA customers.

2.3 Place of Performance

If other NASA Centers place orders against this contract, then the NASA Center’s task order will define the place of performance for the specific NASA Center’s work. The Contractor may be required to support alternate locations and perform international and/or domestic travel in support of mission requirements.

2.4 Period of Performance

The period of performance is five (5) years from the effective date of this contract.

2.5 Staffing

The Contractor shall provide all management, supervision, labor and materials to perform the requirements of this contract.

The Contractor shall ensure that Contractor personnel are United States Citizens or legal resident aliens. The Contractor shall ensure that Contractor personnel are trained and qualified to perform PWS requirements

2.6 Compliance with Center Procedures

While on Government premises, the Contractor shall comply with requirements governing the conduct of personnel and the operation of the facility. Such requirements are generally set forth in NASA-wide or local installation management instructions, handbooks, or Announcements. NASA wide Directives are located in the NASA Online Directives Information System (NODIS). This list may be modified whenever the Government deems necessary to include additional issuances pertaining to the conduct of the personnel and the operation of the facility.

2.7 Safety

The Contractor shall implement safety, health and environmental program requirements based on Center directives. The safety of personnel, facilities and operations are paramount in conjunction with fulfilling the mission. It is NASA policy to protect the public, avoid loss of life, personal injury or illness, property loss or damage, or harm to the environment in pursuit of its logistical support to the mission.

2.8 Quality Assurance

Quality assurance requirements will be in accordance with Center directives

2.9 Government Furnished Property (GFP)

The Contractor shall develop and implement an effective management approach for monitoring and tracking Government Furnished Property if applicable to the task order requirement. The Contractor reports annually any NASA property in Custody of Contractors that has been furnished or that has been acquired by the Contractor under the terms of the contract. The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

2.10 Foreign Travel

For any foreign program travel related to this contract, the Contractor shall comply with NASA Procedural Requirements (NPR) 9710.1, General Travel Requirements. The Contractor shall submit all foreign travel requests to the cognizant Center Foreign Travel Coordinator for review/approval a minimum of four weeks before the planned departure date, so that an electronic country clearance (eCC) can be obtained. The applicable program, project, agreement and/or contract should be referenced in the supporting documentation included with the request. Prior to commencing any official program foreign travel, Contractor employees shall also have successfully completed High Threat Security Overseas Training described in the NPR.

Information about attending the High Threat Security Overseas Training and paperwork required for travel submission can be found by contacting your Center Foreign Travel Coordinator. Travel will not be approved without completion of the required training, receipt of a country clearance, and submittal of any other supporting documentation as described in the NPR. Consult with the Contracting Officer or Foreign Travel Coordinator for additional information regarding review/approval of foreign travel requests.

2.11 Security

The Contractor shall comply with all NASA and local security requirements. In order to perform the requirements of the contract, some contract employees may require access to buildings or areas of buildings engaged in Communications Security (COMSEC) operations. The Contractor shall ensure all employees requiring

COMSEC access complete COMSEC training and be COMSEC briefed by the Protected Services Office.

Some Contractor employees shall be required to obtain and maintain a U.S.

Government Secret security clearance due to the required handling of or exposure to classified material.

The Contractor shall meet the minimum-security requirements listed in the Contract Security Classification Specification, DD Form 254.

2.12 Contractor Personnel Training

The Contractor shall develop (when necessary), document, and implement a training and certification process that assures all Contractor personnel are properly trained, qualified and certified for the tasks they are required to perform to include the operation of special purpose Government equipment. This is the responsibility of the Contractor; the Government will not pay for required licenses or related training.

The Contractor upon award shall submit verification of such licenses and certifications to the COR prior to initiation of work and immediately upon any applicable personnel change thereafter. All licenses and certifications shall be documented and remain current throughout the contract term.

2.13 Core Hours

Core Hours are as determined by each Center at the task order level.

3.0 Work Requirements

Section 3 describes the technical requirements to be performed and the deliverables to be provided by the Contractor under this contract. These sub-sections apply to all NASA-related and NASA-designated aircraft. All maintenance shall be performed in accordance with the applicable NASA, Air Force, Navy, FAA, commercial, and any other applicable requirement. Contractor operations shall include, but is not limited to, servicing, preventive and routine maintenance on NASA-related or NASA-designated aircraft and their respective systems. Specific requirements will be defined at the task order level.

3.1 Aerospace Ground Equipment(AGE), Fleet vehicles, Parts and Supplies Support Requirement

3.1.1 Introduction

NASA has both powered and non-powered AGE, lifting devices, slings, pressure vessels and special purpose related equipment which support turnaround mission operations. Special purpose equipment is modified for specific requirements. Some equipment listed above is used for other than flight and shall be maintained by the Contractor. For the purposes of this PWS, AGE and Ground Support Equipment (GSE) are used interchangeably. Applicable maintenance manuals, military technical orders, manufacturer’s instructions, and Contractor developed maintenance instructions will determine the maintenance schedule. The types and quantities of equipment maintained and operated by the

Contractor may fluctuate in number during the life of the contract. The Contractor shall make recommendations to the COR, SEMO, and CTO for the disposal of outmoded, inefficient, unused, or deteriorated vehicles and equipment. Recommendations shall be made for the acquisition of new AGE vehicles and equipment, either as replacement items or for satisfying new requirements.

The Contractor shall modify maintenance cycles of equipment type to balance contract workload, with the concurrence of the COR or TM.

3.1.2 Critical/Emergency Mission Support

1. A Critical/Emergency Mission Support Effort is defined as work effort, provided by the Contractor under the provisions of this PWS, to support space and aircraft flight operations and maintenance events with technical assistance and/or equipment. Critical mission support includes but is not limited to supporting customer requirements for flights, orbits, engine runs, combined systems tests, critical lifts and/or maintenance/test events identified as critical/emergency. The COR will resolve Critical/Emergency mission requirement priority conflicts.

2. When notified by aircraft maintenance personnel of a Critical/Emergency mission support requirement, the Contractor shall ensure technical support/equipment is available for pickup no later than 30 minutes prior to the mission schedule. If the mission is immediate (unscheduled), the Contractor shall provide response for technical assistance within 20 minutes of the request. This support shall result in no impact to the critical mission or critical mission schedule. Critical missions take priority over routine missions.

3.1.3 Routine Mission Support

1. Routine Mission Support Effort is defined as work effort, provided by the Contractor under the provisions of this PWS, to support flight operations and maintenance events with technical assistance and/or equipment. Routine mission support includes but is not limited to supporting customer requirements for engine runs, combined systems tests, non-critical lifts, maintenance/test events, and/or moving/hauling government equipment, mobile operating facilities, and conexes. The COR or TM will resolve Critical/Emergency mission requirement priority conflicts.

2. When notified by aircraft maintenance personnel of a routine mission support requirement, the Contractor shall ensure technical support/equipment is in place no later than 15 minutes prior to the mission schedule. If the mission is immediate (unscheduled), the Contractor shall provide a response for technical assistance within 30 minutes of the request. This support shall result in no impact to the mission or mission schedule.

3.1.4 AGE Equipment Failure During Operations

The Contractor shall repair or replace (including delivery and setup) any failed equipment during operations. Response/support to equipment failure may not impact critical mission schedules nor flight schedules to avoid flight delays, disruptions, or cancellations.

3.1.5 Applicable Directives

1. The Contractor shall adhere to, at a minimum, the current version of the following documents in accordance with associated performance requirements.

2. All AGE maintenance and/or inspections shall be performed in accordance with the applicable Military Technical Order (TOs), Manufacturers Specification and/or handbook of operations and/or maintenance manuals, OMI and/or OMRS for that equipment when such documentation is available. When documentation is not available or inadequate, the Contractor shall develop the necessary documentation. The Contractor shall establish and maintain current AGE operations, maintenance, and repair procedures, which will meet the administrative and programmatic needs of the center. The procedures utilized by the Contractor shall be in accordance with current laws, regulations, directives, and instructions applicable to these functions. The AGE procedures shall be well documented and subject to the review and approval of the COR or TM. Any major changes to the AGE procedures shall require the approval of the COR or TM. The Contractor shall ensure that the correct revision/version of documentation is used. All Contractor-developed and existing AGE processes and procedures utilized by the Contractor to fulfill the PWS requirements shall be documented and controlled within the Contractor’s Quality Manual and/or Contractor’s technical library.

3.1.6 AGE Required Maintenance

The Contractor shall perform all basic manufacturer or if applicable, TO specified maintenance, light maintenance functions, to include body/drivetrain lubrication, oil and filter replacement, transmission service, tune-up, brake service, air conditioning service, charging system and battery service and replacement, cooling system service, tire maintenance and replacement, windshield wiper and washer servicing, interior vacuuming, and external washing. The Contractor shall perform selected heavy maintenance functions, such as engine overhaul/exchange, transmission change/rebuild, and differential repair, with prior approval from the COR or TM.

3.1.7 AGE Preventive Maintenance

The Contractor shall perform preventive maintenance, safety inspection, routine inspection, routine and emergency repairs and overhaul of all AGE utility and special purpose vehicles. The Contractor shall perform these tasks in a manner that will not interfere with any mission requirements.

The Contractor will furnish all labor, supervision, management, expendable supplies, materials and commonly used hand tools necessary for performing all maintenance requirements associated with performance of this contract.

3.1.8 AGE Special Purpose/Utility Vehicle/Equipment

1. The Contractor shall maintain, track, and dispatch special purpose and utility vehicles/equipment for both on and off base use. This shall include operation of Special Purpose/Utility Vehicles/Equipment as required. Prior to each dispatch of a vehicle the Contractor shall perform a checklist safety inspection to ensure the vehicle is safe for dispatch. If unsafe, the vehicle shall not be dispatched. The Contractor shall institute a regular visual inspection before and after operation to ensure obvious vehicular defects can be processed for corrective maintenance.

2. Special purpose vehicles are NASA-owned vehicles that have been modified to perform specific functions such as recreation type vehicles (RVs) that have been modified for specific missions such as telemetry, communications, emergency recovery, or life support.

3. Utility vehicles are NASA-owned vehicles, predominately gas and electric golf carts for personal transportation on the facility, and NASA-owned equipment that does not fit into other specific categories such as forklifts, manlifts, air compressors, and utility trailers.

3.1.9 Proof/Load Testing Utility and Special Purpose Vehicles/Equipment The Contractor shall maintain cranes, slings, forklifts, load rams, and other hoisting machinery designated for flight. This includes the Contractor to inspect, and proof-load and test required items and non-flight or lifting equipment. All such equipment shall be maintained in accordance with NASA Center Operational Procedures.

The Contractor shall perform routine and unscheduled maintenance on the Center load test fixture. The fixture shall be maintained in safe operational status in order to perform load tests on aircraft jacking devices, lifting devices, and similar load limited equipment.

3.1.10 Material Requirements

The Contractor is responsible for the requisition of all AGE parts/supplies to meet contractual obligations unless otherwise provided by the Government. For all AGE maintenance other than preventive, the Contractor shall purchase and/or subcontract parts, repairs, overhauls, modifications, and related materials/services for all AGE/utility/special purpose vehicles.

3.1.11 Hydraulic testing

The Contractor shall perform hydraulic fluid testing per applicable Military specification on hydraulic devices used by Flight Operations and maintained by the Contractor.

3.1.12 Service of Aircraft Batteries

The Contractor shall provide battery shop services for vehicles, AGE and special purpose equipment requiring battery maintenance support.

The Contractor shall manage, operate, maintain, and repair all Government provided battery equipment and aircraft nickel cadmium and silver zinc aircraft batteries and charging stations in support of critical center requirements.

The Contractor shall provide a workbook for all charging stations for the calibration of all battery-charging stations.

The Contractor shall develop and provide a biennial report.

The Contractor shall develop and document work instructions that adequately define the operation. It shall be operated in conformance with Federal and State Occupational Safety and Health Administration (OSHA) requirements.

The Contractor shall establish and maintain complete records and files on all equipment and batteries. Records shall reflect the configuration of the charging systems, progress and detail of work being accomplished and contain complete historical configuration control documentation of required and accomplished tasks for each charging station and battery.

Files shall contain, as a minimum, the current inventory, status, charging process and location of equipment and batteries.

All battery work requests shall be authorized by battery request form, and controlled with a NASA parts control tag. Flight batteries delivered to flight operations aircraft maintenance crew shall have a tag attached verifying the batteries are flight serviceable and ready for aircraft/payloads installation.

The Contractor shall obtain and file documented charging procedures and/or directions that are approved by the Operations Engineer responsible for the aircraft/payload the battery is to be installed in.

3.1.13 Critical Lift Operations

The Contractor shall provide certified lifting device operators for Center critical lifts. All such work shall be requested via an approved work order not less than 24 hours prior to the scheduled lift operation.

3.1.14 Aircraft and AGE Fueling Services

a. The Contractor shall deliver fuel for operation of dispatched AGE as required.

b. The Contractor shall deliver fuel for Center emergency generators including scheduled and non-scheduled fueling.

The Contractor shall deliver fuel to aircraft and be required to assist aircraft crews in the fueling of aircraft. Fueling operations include driving of the fuel trucks, connecting and fueling aircraft, pick up or delivery of aircraft fuel, and assistance in fueling aircraft.

a. Schedule of fueling/defueling with flight operations and local vendors.

b. Record each fueling effort onto receipts, truck logs, and into computer

Access database.

c. Provide monthly reports for aircraft fuel use for internal NASA billing.

d. Call up for weekly fuel samples, and collect sample reports, and transcribe into database.

e. Provide fuel truck walk around inspections.

f. Provide fuel testing on new deliveries and maintenance of stored fuel.

g. Provide daily truck sump draining, dump waste fuel, and record onto bowser log.

h. Provide support to provide data, report, meetings, etc.

3.1.15 N2 Servicing

The Contractor shall maintain nitrogen servicing equipment. The Contractor shall ensure all bottles are in serviceable condition (hydrostatic tested) and associated gages, relief valves, lines and hoses are inspected and tested in accordance with Air Force TO 42B5-1-2 Gas Cylinders (Storage Type) Use, Handling and Maintenance; and NASA Policy Directive (NPD) 8710.5 NASA Safety Policy for Pressure Vessels and Pressurized Systems.

3.1.16 Pressure Vessel Support

The Contractor shall provide assistance with the recertification of compressed gas cart systems. The Contractor shall fabricate high pressure flexible hoses and rigid tubing, fabricate and assemble compressed gas system pressure vessel/pressurized systems (PVS), and fabricate and install identification tags on PVS components. The Contractor shall perform hydrostatic testing of high-pressure flexible hose and rigid tubing and modifications to nitrogen carts per PSM’s specifications. The Contractor shall assist the PSM with certification efforts by providing mechanical support during certification inspections, retrieving critical data from the pressure system database, and excessing PVS removed from service. The Contractor shall create drawing schematics to document the configuration of pressurized systems. Testing and fabrication equipment is provided by the Government.

3.1.17 Portable Fire Extinguisher Inspection

The Contractor shall develop and comply with procedures and work instructions for inspection and maintenance of flight line and aircraft fire extinguishers in accordance with the most current version of National Fire Protection Association (NFPA) 10, Standard for Portable Fire Extinguishers.

3.1.18 Ramp sweeping

The Contractor shall maintain the cleanliness and orderliness associated with all Government provided facilities and parking areas. AGE shall be parked in an orderly manner. The Contractor shall maintain and operate the ramp sweeper. Additional areas shall be swept monthly and include:

asphalt road and parking areas from flight line entrance to buildings; end-of-road posts, asphalt between buildings; and asphalt along taxiway at ramps. Sweeping shall be provided at the request of the COR or aircraft maintenance personnel

3.1.19 Purchase Request Processing Services

The Contractor shall process a stock inquiry through SMS and issue the item if it is in stock. If unavailable, the Contractor shall initiate an order request through SMS.

The Contractor shall manage and operate the Armstrong FEDMIL Requisitioning System for the acquisition of aircraft parts, stock and non-stock materials, supplies and other items available from GSA and/or DoD supply sources.

The Contractor shall transmit orders to various federal depots and receive status updates on all orders by utilizing Defense Automatic Addressing System Center (DAASC).

The Contractor shall review order requests for FEDMIL purchases of stores stock to determine the quantity to be ordered based on past consumption.

3.1.20 Parts And Supplies Fulfillment Process

The Contractor shall start the fulfillment process when there is a need for restocking, or a completed request form is received.

3.1.21 Parts And Supplies Acquisition

The Contractor shall provide acquisition services for all Parts and Supplies. Services include the purchasing of parts, equipment, and supplies for aircraft, AGE, fleet, and stores stock, negotiating and executing repair and overhaul contracts (as per the Parts and Supplies Fulfillment Process section) for purchases under $10,000 and over $250,000.

All materials purchased under this contract become the property of NASA.

The Contractor shall utilize a Government-approved purchasing system for purchasing materials and services in support of this contract unless otherwise directed by NASA.

3.2 Aircraft Operations Support (AOS) Requirement

3.2.1 Aircraft Maintenance

This Maintenance function is to maintain the airworthiness of NASA-related or NASA- designated aircraft. The Contractor shall maintain all assigned equipment, as described herein on airframes and engines for all platform, research, and support aircraft under this contract. Aircraft maintenance and repair may be at (Organizational [O], Intermediate [I], as well as limited Depot[D] level). All maintenance and inspections shall be performed in accordance with applicable NASA, Air Force, Navy, FAA, commercial, and any other applicable requirements.

3.2.2 Flightline Services

The Contractor may be required to support flightline services on all assigned and transient aircraft in accordance with NASA, Air Force, Navy, FAA and commercial requirements. This support includes all flight line servicing, aircraft handling, launch, and recovery.

3.2.3 Off Site Recovery

Repairs required on aircraft off site shall be performed by the Contractor when required and authorized by NASA. These off-site locations include both CONUS and OCONUS. The Contractor shall also be required to participate with NASA in emergency recovery operations for any incidents/accidents associated with NASA and NASA supported aircraft.

Participation may require the repair of disabled aircraft, recovery of aircraft or aircraft related hardware from crash sites. The Contractor shall participate in the security and safety of the aircraft as required until the aircraft is returned to the applicable Center.

3.2.4 Maintenance Operations Office

The Contractor may be required to support the Maintenance Operations Office in accordance with NASA Center Operational Procedures and, Aircraft Documentation.

3.2.5 Engine Shop

The Contractor may be required to support aircraft engine, component and sub-assembly O, I, and D level maintenance and non-standard modifications on NASA operated engines in accordance with NASA, Air Force, Navy, FAA and commercial requirements.

3.2.6 Tool/Chem Crib / HAZMAT Attendant

The Contractor may be required to provide operations for applicable Center Chemical/Tool cribs. The Tool/Chem Crib / HAZMAT (Hazardous Materials) Attendant is responsible for the daily routine of issuing tools/parts and hazardous material.

3.2.7 Unique Requirements 3.2.1.Technical Training

The Contractor may be required to provide a Technical Training Instructor who shall prepare, schedule and conduct classroom instruction for initial and re-certification training of Government employees and other Government contractor employees requiring training as required by each Center.

3.2.8 Avionics and Instrumentation

The Avionics and Instrumentation function installs, maintains, tests, troubleshoots, and repairs all on-aircraft electronic and electrical systems.

This function also develops, fabricates, tests, modifies, and integrates electronic flight hardware into research and science aircraft and associated payload systems. The specific qualifications required of the technicians will be specified by each Center.

3.2.9 Experimental Fabrication

The Fabrication function builds and installs flight and non-flight hardware.

The Contractor may be requested to provide support in the hydraulic shop, machine shop, sheet metal shop, welding shop and production control.

3.2.10 Aircrew Life Support

The Life Support function maintains life support and egress systems, as well as providing training required for all flight crew members and ground support personnel. The Contractor may be required to: Inspect, maintain, troubleshoot, modify, pack and adjust life sustaining aircrew equipment which includes, but is not limited to: flight helmets, oxygen masks, parachutes, flotation devices, survival kits, aircrew night-vision goggles, anti-G garments, explosives, ejection seats, canopies, hatches, oxygen systems and Full Pressure Suits.

3.2.11 Aircraft Records

The Aircraft Records function stores and maintains NASA-required aircraft related documentation and records including the oversight of NAMIS implementation. The contractor may be required to provide aircraft records support.

3.2.12 Engineering Support

The Engineering Support function accomplishes the calibration and specification validation of research aircraft instrumentation equipment and components. It also performs environmental acceptance testing of electronic and electromechanical equipment. The Contractor may be required to provide engineering support, including but not limited to, the electronics lab, environmental testing, metrology and calibration, and the calibration laboratory.

3.2.13 Operations Scheduling Officer

The Contractor may be required to provide Operations/Scheduling Support for day to day flight operations both CONUS and OCONUS.

3.2.14 Aircraft Parts Removal and Disposition

The contractor may be required to complete the removal, inventory, and required documentation action of all LRUs and usable aircraft parts from the marked for disposition fleet of aircraft.

3.3 Aircraft Flight Crew Support (AFCS) Requirement

3.3.1 Basic Services:

The Contractor shall meet the requirements for support per Center direction, and in compliance with NASA Procedural Requirement (NPR) 7900.3, Aircraft Operations Management Manual and NPR 7120.5, NASA Program and Project Management Requirements.

The Federal Aviation Administration (FAA) shall be the default document for minimum standards for acceptable practices. The Contractor shall:

a. Provide fully trained, qualified, and certified (if required) Contractor personnel in sufficient numbers to manage, supervise, and perform work under this contract;

b. Ensure no mission impacts due to position vacancies or personnel qualifications;

c. Exercise management and operational control for performance requirements set forth in this PWS; and

d. Flight crew personnel shall be capable and qualified to perform flight duties, which include but are not limited to:

1. Ensure cabin security before and during flight;

2. Ensure safety of non-essential aircrew and passengers;

3. Provide in-flight emergency assistance in the event of an incident (smoke, fire, first aid, evacuation, decompression, hazardous material spill, cryogenic mishap, etc.) or at the direction of the flight crew to mitigate life-threatening situations; and

4. Maintain knowledge of all hazardous chemicals on board and their proper use and containment in order to effectively respond to an incident.

5. Other inflight duties as required by the government.

3.3.2 Flight Crew Support:

All crewmembers shall comply with the provisions set forth in NPR 7900.3, FAA, Original Equipment Manufacturer (OEM), and other applicable directives, regulations, and instructions. The Contractor aircrew shall maintain performance standards in accordance with applicable Center procedures and documentation, aircraft specific training plans, and Flight Crew Branch policies and procedures. These standards include, but are not limited to:

a. Knowledge of safety precautions identified in the applicable aircraft technical data;

b. Knowledge of airfield operations;

c. Knowledge of normal aircraft operations identified in the applicable aircraft technical data;

d. All applicable Emergency boldface procedures demonstrated without reference to the checklist;

e. Knowledge of aircraft systems identified in the applicable aircraft technical order;

f. Knowledge of aircraft limitations in the applicable aircraft technical order; and

g. Knowledge of procedures, Air Traffic Control (ATC) regulations, and systems for planning, coordination, and execution of flights.

3.3.3 Flight Operation Activities:

Project support and project aircraft operations shall be conducted in accordance with each Center’s approved operational directives and the NPR 7900.3. Aircraft will normally be operated as public aircraft for missions.

i. Aircrews flying Mission Management aircraft transporting officially approved passengers in response to Government travel requirements shall conduct operations in accordance with Center approved operational directives, NPR 7900.3, and FAA 14 CFR Part 135. The Contractor aircrew shall operate NASA Mission Management Aircraft as civil aircraft when carrying passengers and provide services in accordance with Joint Travel Regulations or Federal Travel Regulations as applicable.

ii. The contractor shall ensure that all personnel supporting OCONUS deployments possess passports, obtain Visas and participate in any required authorization under NASA sponsorship when required. The contractor shall ensure all support personnel have security clearances, if required, based on mission. The contractor shall ensure that all personnel supporting foreign deployments participate in security briefings per NASA Procedural Requirements.

iii. The Contractor aircrew shall input aircraft discrepancies into the NASA authorized maintenance database, currently NASA Aircraft Management Information System (NAMIS), in accordance with applicable Center procedures.

3.3.4 Flight Crew Services:

The contractor’s responsibilities as it pertains to flight crew services in support of all platforms, research, and support aircraft are as follows:

a. All flight crew services shall be performed in accordance with the approved aircraft technical data;

b. Perform flight crew support to comply with FAA regulations as defined in NPR 7900.3 and applicable aircraft technical data; and

c. Support NASA aircraft and their applicable regulations and operations.

3.3.5 Special Qualifications - Proficiency, Currency and Annual

Requirements: The contractor flight crew personnel shall ensure the following:

a. The contractor must comply with each Field Center’s airworthiness authority.

b. Contractor flight crew personnel shall maintain proficiency, currency, and annual requirements in accordance with NPR 7900.3, and applicable aircraft maintenance documents.

c. The Contractor shall provide aircrew qualifications, copies of medical and FAA certificates, and flight experience to the Chief Pilot (or designee) upon the request of NASA.

d. The Contractor shall operate the designated aircraft in compliance with the current editions of the applicable aircraft flight manuals and other official aircraft documents.

NASA will provide/perform the following, at the government’s discretion:

a. The government shall have the opportunity to conduct a qualification interview.

b. NASA will provide training and qualification checks for Contractor aircrew, including required periodic simulator training.

c. A NASA authorized flight surgeon will provide periodic flight physicals for aircrew.

d. NASA may, with appropriate notification to the Contractor, designate the requirement for contract aircrews to operate different aircraft, or the existing aircraft with configuration changes.

e. NASA will provide additional training when aircraft equipment, configuration, model, or type is changed.

3.3.6 Pilots: The Contractor shall provide pilots whose duties include but are not limited to:

a. Those identified in NPR 7900.3;

b. Fly piloted and Uninhabited Aerial Systems (UAS) as assigned by the

Chief Pilot;

c. Perform preflight, thru flight, and postflight inspections on NASA aircraft in accordance with the Aircraft Flight Manual or NASA approved flight crew checklists;

d. Perform normal and emergency procedures in accordance with the Aircraft Flight

e. Manual and NASA approved flight crew checklists;

f. Perform Functional Check Flights or Operational Checks on aircraft in accordance with NPR 7900.3D and applicable aircraft checklists;

g. Perform Operational Readiness Reviews on aircraft prior to deployment in accordance with NPR 7900.3D and applicable Center procedures; and

h. Perform other operation functions such as scheduling, safety, training, planning and project support.

3.3.7 Flight Engineers: The Contractor shall provide Flight Engineers whose duties include but are not limited to:

a. Those identified in NPR 7900.3;

b. Perform preflight, thru-flight, and postflight inspections on NASA aircraft in accordance with the Aircraft Flight Manual or NASA approved flight crew checklists;

c. Perform normal and emergency procedures in accordance with the Aircraft Flight

d. Manual and NASA approved flight crew checklists;

e. Perform Functional Check Flights or Operational Checks on aircraft in accordance with NPR 7900.3 and applicable aircraft checklists;

f. Perform Operational Readiness Reviews on aircraft prior to deployment in accordance with NPR 7900.3 and applicable Center procedures;

g. Perform ground engine runs when requested by maintenance personnel; and

h. Perform other operation functions such as scheduling, safety, training,

3.3.8 Navigator/Mission Planner: The Contractor shall provide Navigators and

Mission Planners whose duties include but are not limited to:

a. Those identified in NPR 7900.3;

b. Perform preflight, thru-flight, and postflight inspections on NASA aircraft in accordance with the Aircraft Flight Manual or NASA approved flight crew checklists;

c. Perform normal and emergency procedures in accordance with the Aircraft Flight Manual and NASA approved flight crew checklists;

d. Produce detailed flight plans to support mission objectives;

e. Coordinate and execute real time changes during flight (Navigator only);

f. Proficient with government furnished mission planning software such as Portable

g. Flight Planning Software (PFPS) and/or Joint Mission Planning

Software (JMPS);

h. Utilize the Flight Crew Branch Flight Information Publications (FLIP) program;

i. Perform Operational Readiness Reviews on aircraft prior to deployment in accordance with NPR 7900.3 and applicable Center procedures; and

j. Perform other operation functions such as scheduling, safety, training,

3.3.9 Flight Instructors: The Contractor shall provide qualified and certified personnel who shall perform Flight Instructor duties in accordance with NPR 7900.3 and applicable Center documents.

Appendix A

# of Aircraft Type Mission Location 1 Beechcraft, King Air B-200 FAA Certified AFRC 1 Beechcraft, King Air B-200 Program Support AFRC 1 Gulfstream, G-III FAA Certified AFRC 1 Gulfstream, C-20/G-III/G-IV Science Platform AFRC 3 McDonnell-Douglas, F-18A/B Program Support AFRC 2 Lockheed, ER-2 Science Platform AFRC 1 Boeing, 747 SP Science Platform AFRC 1 McDonnell-Douglas, DC-8-72 Science Platform AFRC 1 Raytheon, T-34C Program Support AFRC 1 McDonnell-Douglas, F-15B Research AFRC 2 McDonnell-Douglas, F-15D Program Support AFRC 1 Aermot, AMT 200S/TG-14A FAA Exp/Research AFRC 3 Northrop-Grumman, RQ-4A Science Platform AFRC 1 X-59 QueSST Research AFRC 1 Sierra UAS (Ship #2) ARC

1 DHC - 6 GRC

1 Lear 25 GRC

1 S-3B GRC

2 Raytheon, T-34C GRC 1 Beechcraft, King Air B-200 GSFC/WFF

1 C-23 GSFC/WFF

2 C-130 GSFC/WFF

1 P-3 GSFC/WFF

1 UB-1H GSFC/WFF

1 B-377SG JSC

1 Gulfstream, G-III JSC

3 WB-57 JSC

20 T-38 JSC

3 Huey II KSC 2 Beechcraft, King Air B-200 LARC 1 Cessna 206 LARC

1 HU-25 LARC

1 SR-22 LARC

Appendix B

Definitions and Acronyms

AFCS Aircraft Flight Crew Support AFRC Armstrong Flight Research Center, Edwards, CA

AMD Aircraft Management Division ARC Ames Research Center, Moffett Field, CA ATC Air Traffic Control CFR Code of Federal Regulations CO Contracting Officer CONUS Contiguous United States (48 states) COR Contracting Officer Representative DCP Armstrong Center-wide Procedure DOP Armstrong Organizational Procedure DRD Data Requirement Description FAA Federal Aviation Administration FLIP Flight Information Publications GRC Glenn Research Center, Mountain View, CA GSFC Goddard Space Flight Center, Greenbelt MD JMPS Joint Mission Planning Software JSC Johnson Space Center, Houston, TX KSC Kennedy Space Center, Cape Canaveral, FL LaRC Langley Research Center, Hampton, VA NAMIS NASA Aircraft Management Information System NASA National Aeronautics and Space Administration NPR NASA Procedural Requirement OCONUS Outside Contiguous United States (outside the 48 states) OEM Original equipment Manufacturer PFPS Portable Flight Planning Software PWS Performance Work Statement TM Technical Monitor UAS Uninhabited Aerial Systems

List of Reference Documents NPR 1441.1 NASA Records Retention Schedules NPR 7120.5 NASA Program and Project Management Processes and Requirements NPR 7900.3 Aircraft Operation Management Manual NPR 8000.4 Agency Risk Management Procedural Requirements NPR 8621.1 NASA Procedural Requirements for Mishap and Close Call Reporting, Investigating, and Recordkeeping NPR 9710.1 General Travel Requirements FAA 14 CFR Part 91 General Operating and Flight Rules FAA 14 CFR Part 135 Air Carrier and Operator Certification