Form_5_Reference_Questionnaire.pdf

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Attached to
OEM Ford & Motorcraft Parts, Fluids and Supplies
Solicitation number
25-8399
Issued by
Collier County, Florida

About this file

This is a Reference Questionnaire Form issued by Collier County's Procurement Services Division for use in evaluating vendors bidding on Invitation to Bid (ITB) No. 25-8399 for Original Equipment Manufacturer (OEM) Ford and Motorcraft Parts, Fluids, and Supplies. The form must be completed and submitted with bid or proposal materials, with one form required for each reference provided. The reference questionnaire is designed to assess the performance and reliability of firms and key personnel who have previously performed work for Collier County or other clients. The bid submission deadline is October 15, 2025, at 3:00 PM. The resulting contract will be initially set for three years with options to renew for two additional one-year periods.

The questionnaire evaluates vendors on ten criteria using a scale of 1 to 10, including ability to manage project costs and maintain schedules, quality of work and consultative advice, professionalism and personnel management, project administration and documentation, communication skills, risk management capability, compliance with contract documents and regulations, and overall customer satisfaction. Evaluators must provide project descriptions, completion dates, budgets, and project duration information. All ten criteria must be scored; blank responses will be scored as zero. Collier County intends to award multiple vendors (primary and secondary) based on their ability to meet delivery requirements, with historically documented annual spending of approximately $1.6 million on parts county-wide and approximately $632,000 annually by the Fleet Management department specifically on Ford and Motorcraft OEM parts, fluids, and supplies. Vendors must provide percentage discounts on current published price lists, maintain strict delivery standards (48 hours for stock orders, 24 hours for emergency parts, five business days for back orders), and provide minimum twelve-month or 12,000-mile warranties on all parts.

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Text version

Version 2 9.2.25

Procurement Services Division

Form 5 Reference Questionnaire

(USE ONE FORM FOR EACH REQUIRED REFERENCE – FORM MUST BE FULLY COMPLETED AND RETURNED

WITH BID/PROPOSAL SUBMITTAL)

Solicitation:

Reference Questionnaire for:

(Name of Company Requesting Reference Information)

(Name of Individuals Requesting Reference Information)

Name:

(Evaluator completing reference questionnaire)

Company:

(Evaluator’s Company completing reference)

Email: FAX: Telephone:

Collier County has implemented a process that collects reference information on firms and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has listed you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/indivdiual again). If you do not have sufficient knowledge of past performance in a particular area, leave it blank and the item or form will be scored “0.”

Project Description: ___________________________ Completion Date: _____________________________

Project Budget: _______________________________ Project Number of Days: _______________________

Item Criteria Score (must be completed) 1 Ability to manage the project costs (minimize change orders to scope).

2 Ability to maintain project schedule (complete on-time or early).

3 Quality of work.

4 Quality of consultative advice provided on the project.

5 Professionalism and ability to manage personnel.

6 Project administration (completed documents, final invoice, final product turnover;

invoices; manuals or going forward documentation, etc.)

7 Ability to verbally communicate and document information clearly and succinctly.

8 Abiltity to manage risks and unexpected project circumstances.

9 Ability to follow contract documents, policies, procedures, rules, regulations, etc.

10 Overall comfort level with hiring the company in the future (customer satisfaction).

TOTAL SCORE OF ALL ITEMS

Text25:
Text26:
Name of Company Requesting Reference Information:
Text27:
Text28:
Text29:
Text30:
Text31:
Project Description:
Completion Date:
Project Budget:
Project Number of Days:
Score must be completedAbility to manage the project costs minimize change orders to scope:
Score must be completedAbility to maintain project schedule complete ontime or early:
Score must be completedQuality of work:
Score must be completedQuality of consultative advice provided on the project:
Score must be completedProfessionalism and ability to manage personnel:
Score must be completedProject administration completed documents final invoice final product turnover invoices manuals or going forward documentation etc:
Score must be completedAbility to verbally communicate and document information clearly and succinctly:
Score must be completedAbiltity to manage risks and unexpected project circumstances:
Score must be completedAbility to follow contract documents policies procedures rules regulations etc:
Score must be completedOverall comfort level with hiring the company in the future customer satisfaction:
Score must be completedTOTAL SCORE OF ALL ITEMS:

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