Form_5_Reference_Questionnaire.pdf

PDF 259 KB Posted

Attached to
BAYSHORE BEAUTIFICATION MSTU - ROAD MAINTENANCE
Solicitation number
26-8651
Issued by
Collier County, Florida

About this file

This is a Reference Questionnaire form issued by Collier County's Procurement Services Division in Florida for use in evaluating bidders for the Bayshore Beautification MSTU Road Maintenance contract (ITB Solicitation 26-8651). The form is completed by previous clients of bidding firms and their key personnel to assess past performance on similar projects. References must be submitted with bid/proposal submittals and are scored on a scale of 1 to 10 across ten evaluation criteria: ability to manage project costs and minimize change orders; maintenance of project schedules; quality of work; quality of consultative advice; professionalism and personnel management; project administration including documentation and invoicing; verbal and written communication clarity; risk management capabilities; compliance with contract documents and regulations; and overall customer satisfaction and likelihood of rehiring. Evaluators are required to provide project descriptions, completion dates, project budgets, and project duration for context. Each criterion requires a completed score, with blank responses scored as zero. The total score across all items is calculated to inform the county's contractor selection process.

The Reference Questionnaire is a mandatory component of Collier County's evaluation methodology for this landscape maintenance contract opportunity. References must be fully completed by qualified evaluators with direct knowledge of the contractor's past performance and returned with all bid submittals. The form structure allows the county to systematically assess contractor capabilities and customer satisfaction across critical project management and service delivery dimensions prior to awarding the three-year term contract with two optional one-year renewals to the lowest responsive and responsible bidder.

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Text version

Version 2 9.2.25

Procurement Services Division

Form 5 Reference Questionnaire

(USE ONE FORM FOR EACH REQUIRED REFERENCE – FORM MUST BE FULLY COMPLETED AND RETURNED

WITH BID/PROPOSAL SUBMITTAL)

Solicitation:

Reference Questionnaire for:

(Name of Company Requesting Reference Information)

(Name of Individuals Requesting Reference Information)

Name:

(Evaluator completing reference questionnaire)

Company:

(Evaluator’s Company completing reference)

Email: FAX: Telephone:

Collier County has implemented a process that collects reference information on firms and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has listed you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/indivdiual again). If you do not have sufficient knowledge of past performance in a particular area, leave it blank and the item or form will be scored “0.”

Project Description: ___________________________ Completion Date: _____________________________

Project Budget: _______________________________ Project Number of Days: _______________________

Item Criteria Score (must be completed) 1 Ability to manage the project costs (minimize change orders to scope).

2 Ability to maintain project schedule (complete on-time or early).

3 Quality of work.

4 Quality of consultative advice provided on the project.

5 Professionalism and ability to manage personnel.

6 Project administration (completed documents, final invoice, final product turnover;

invoices; manuals or going forward documentation, etc.)

7 Ability to verbally communicate and document information clearly and succinctly.

8 Abiltity to manage risks and unexpected project circumstances.

9 Ability to follow contract documents, policies, procedures, rules, regulations, etc.

10 Overall comfort level with hiring the company in the future (customer satisfaction).

TOTAL SCORE OF ALL ITEMS

Text25:
Text26:
Name of Company Requesting Reference Information:
Text27:
Text28:
Text29:
Text30:
Text31:
Project Description:
Completion Date:
Project Budget:
Project Number of Days:
Score must be completedAbility to manage the project costs minimize change orders to scope:
Score must be completedAbility to maintain project schedule complete ontime or early:
Score must be completedQuality of work:
Score must be completedQuality of consultative advice provided on the project:
Score must be completedProfessionalism and ability to manage personnel:
Score must be completedProject administration completed documents final invoice final product turnover invoices manuals or going forward documentation etc:
Score must be completedAbility to verbally communicate and document information clearly and succinctly:
Score must be completedAbiltity to manage risks and unexpected project circumstances:
Score must be completedAbility to follow contract documents policies procedures rules regulations etc:
Score must be completedOverall comfort level with hiring the company in the future customer satisfaction:
Score must be completedTOTAL SCORE OF ALL ITEMS:

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