Form_4_Reference_Questionnaire.pdf

PDF 305 KB Posted

Attached to
Emergency Catering Services (GRANT FUNDED)
Solicitation number
25-8520
Issued by
Collier County, Florida

About this file

This is a Reference Questionnaire form issued by Collier County, Florida's Procurement Services Division for use in evaluating proposals submitted in response to the Emergency Catering Services Request for Proposal. The form is designed to collect performance information from previous clients of firms and their key personnel seeking to provide emergency catering services to the county. One form must be completed for each required reference and returned with the proposal submittal. Respondents are instructed to rate the referenced company or individual on ten performance criteria using a scale of 1 to 10, with 10 indicating very high satisfaction and willingness to rehire, and 1 indicating very low satisfaction and unwillingness to rehire. Blank responses are scored as zero. The evaluation criteria include ability to manage project costs and schedule, quality of work, quality of consultative advice, professionalism and personnel management, project administration, communication abilities, risk management, adherence to contract documents and procedures, and overall customer satisfaction.

The questionnaire requires respondents to provide detailed project information including the project description, completion date, budget, and number of days, along with their name, company affiliation, email, telephone, and fax number. Based on the related RFP, the county is seeking emergency catering services with reference to historical activations for hurricanes Ian, Idalia, Helene, and Milton at an approximate cost of $800,000, with meal volumes ranging from 1,200 to 2,615 meals per day. The form serves as a critical evaluation tool to assess contractor performance history and inform the county's selection decision for this grant-funded catering services contract.

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Text version

Version 2 9.2.25

Procurement Services Division

Form 4 Reference Questionnaire

(USE ONE FORM FOR EACH REQUIRED REFERENCE – FORM MUST BE FULLY COMPLETED AND RETURNED

WITH PROPOSAL SUBMITTAL)

Solicitation:

Reference Questionnaire for:

(Name of Company Requesting Reference Information)

(Name of Individuals Requesting Reference Information)

Name:

(Evaluator completing reference questionnaire)

Company:

(Evaluator’s Company completing reference)

Email: FAX: Telephone:

Collier County has implemented a process that collects reference information on firms and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has listed you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/indivdiual again). If you do not have sufficient knowledge of past performance in a particular area, leave it blank and the item or form will be scored “0.”

Project Description: ___________________________ Completion Date: _____________________________

Project Budget: _______________________________ Project Number of Days: _______________________

Item Criteria Score (must be completed) 1 Ability to manage the project costs (minimize change orders to scope).

2 Ability to maintain project schedule (complete on-time or early).

3 Quality of work.

4 Quality of consultative advice provided on the project.

5 Professionalism and ability to manage personnel.

6 Project administration (completed documents, final invoice, final product turnover;

invoices; manuals or going forward documentation, etc.)

7 Ability to verbally communicate and document information clearly and succinctly.

8 Abiltity to manage risks and unexpected project circumstances.

9 Ability to follow contract documents, policies, procedures, rules, regulations, etc.

10 Overall comfort level with hiring the company in the future (customer satisfaction).

TOTAL SCORE OF ALL ITEMS

Text25:
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Name of Company Requesting Reference Information:
Text27:
Text28:
Text29:
Text30:
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Project Description:
Completion Date:
Project Budget:
Project Number of Days:
Score must be completedAbility to manage the project costs minimize change orders to scope:
Score must be completedAbility to maintain project schedule complete ontime or early:
Score must be completedQuality of work:
Score must be completedQuality of consultative advice provided on the project:
Score must be completedProfessionalism and ability to manage personnel:
Score must be completedProject administration completed documents final invoice final product turnover invoices manuals or going forward documentation etc:
Score must be completedAbility to verbally communicate and document information clearly and succinctly:
Score must be completedAbiltity to manage risks and unexpected project circumstances:
Score must be completedAbility to follow contract documents policies procedures rules regulations etc:
Score must be completedOverall comfort level with hiring the company in the future customer satisfaction:
Score must be completedTOTAL SCORE OF ALL ITEMS:

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