FMDC27-0004 - INTERIM RFQ - Addendum 02.pdf

FMDC27-0004 Page 1

State of Missouri

OFFICE OF ADMINISTRATION - DIVISION OF FACILITIES

MANAGEMENT, DESIGN AND CONSTRUCTION (FMDC)

Request for Quotation (RFQ) for Janitorial Services – East Elm Street State Office Building

ADDENDUM NUMBER: 02

REQUEST FOR QUOTATION NUMBER: FMDC27-0004

DEPARTMENT NAME: Office of Administration ISSUE DATE: October 28, 2026 CONTRACT PERIOD: Effective from Date of Award to until the

Department terminates services with 30-day written notice

TARGET DATE/TIME: November 2, 2026, 2026, AT 2:00 PM CENTRAL TIME Please only use on of the submission methods below to avoid duplication. Mailing Instructions: Print or type RFQ Number and Return Date on the lower left had corner of the envelope or package.

RETURN BID TO: Office of Administration

Division of Facilities Management, Design and Construction 301 West High Street, Room 730 P.O. Box 809, Jefferson City, MO 65102

OR EMAIL TO: OA.FMDCContractsUnit@oa.mo.gov

OR ELECTRONICALLY: https://missouribuys.mo.gov

RFQ CONTACT INFORMATION:

PROCUREMENT ANALYST: Taylor Kiser

PHONE NO.: (573) 645-9803

EMAIL: Justin.Long@oa.mo.gov

See “RFQ Questions” in Section 1 for appropriate communications during the procurement process.

DELIVER SUPPLIES/SERVICES FREE ON BOARD (FOB) DESTINATION TO

THE FOLLOWING ADDRESS:

1730-1738 East Elm Street.

Jefferson City, MO 65101

(Lease# 02600660) mailto:OA.FMDCContractsUnit@oa.mo.gov https://missouribuys.mo.gov/ mailto:Justin.Long@oa.mo.gov

FMDC27-0004 Page 2

ADDENDUM #02 to FMDC27-0004

TITLE: Janitorial Services – East Elm Street State Office Building

CONTRACT PERIOD: Effective from Date of Award to until the Department terminates services with 30-day

PLEASE BE ADVISED OF THE FOLLOWING CHANGES AND CLARIFICATIONS:

1. The following paragraphs have been revised:

2.1.6 (f) 2.4

2.5.3 (l)(m)

2.6.3 (b)

5.5.7 (b)

Except for deletion of words, the changes are indicated in bold italics.

Vendors may review the revision(s) to the MissouriBUYS, powered by MOVERS electronic solicitation and the amendment document(s) at https://MissouriBUYS.mo.gov. You may be required to acknowledge the electronic amendment.

ATTENTION: IF YOU HAVE ALREADY SUBMITTED A RESPONSE TO THE SOLICITATION,

ACCEPTANCE OF THE AMENDMENT AND RESUBMISSION YOUR SOLICITATION RESPONSE

IS NECESSARY TO ENSURE THE STATE OF MISSOURI SUCCESSFULLY RECEIVES YOUR

SOLICITATION RESPONSE.

Follow the instructions in the Reference Guide for How to Submit Response Online

(https://missouribuys.mo.gov/media/pdf/movers-bid-response-instructions ) and outlined below if previously responded to the solicitation prior to the amendment issuance.

1) Log into MissouriBUYS, powered by MOVERS (https://missouribuys.mo.gov/).

2) Under Tasks click View Negotiations below Solicitations.

3) The Active Solicitations page will appear. Utilize the search filters and click on the Solicitation Number to open.

4) The Overview page will display. Click Create Response.

5) A Warning pop-up box will open. The supplier must click Yes to continue to view and acknowledge amendments.

6) The supplier should highlight the Amendment(s) and view the changes made via the amendment(s).

Once the review is complete, select the Acknowledgement checkbox for each amendment and click Submit at the top right-hand corner of the page. NOTE: A Warning pop-up box will open if all amendments have not been acknowledged. Click Yes to continue.

7) A Confirmation pop-up box will open confirming amendments have been acknowledged. It will also warn that resubmission of the previously submitted response is necessary prior to response to the amendment. Click OK.

8) Supplier will need to click Create Response again and respond to the amended solicitation. NOTE: The Create Response step includes attaching the supplier’s response again.

https://missouribuys.mo.gov/media/pdf/movers-bid-response-instructions

FMDC27-0004 Page 3

ADDENDUM NUMBER: 01

DEPARTMENT NAME: Office of Administration ISSUE DATE: October 27, 2026 CONTRACT PERIOD: Effective from Date of Award to until the

TARGET DATE/TIME: November 2, 2026, 2026, AT 2:00 PM CENTRAL TIME Please only use on of the submission methods below to avoid duplication. Mailing Instructions: Print or type RFQ Number and Return Date on the lower left had corner of the envelope or package.

RETURN BID TO: Office of Administration

Division of Facilities Management, Design and Construction 301 West High Street, Room 730 P.O. Box 809, Jefferson City, MO 65102

PROCUREMENT ANALYST: Taylor Kiser

PHONE NO.: (573) 645-9803

EMAIL: Justin.Long@oa.mo.gov

See “RFQ Questions” in Section 1 for appropriate communications during the procurement process.

Jefferson City, MO 65101

(Lease# 02600660) mailto:OA.FMDCContractsUnit@oa.mo.gov

FMDC27-0004 Page 4

ADDENDUM #01 to FMDC27-0004

TITLE: Janitorial Services – East Elm Street State Office Building

CONTRACT PERIOD: Effective from Date of Award to until the Department terminates services with 30-day

PLEASE BE ADVISED OF THE FOLLOWING CHANGES AND CLARIFICATIONS:

2. The following paragraphs have been revised:

2.1.4 (a) and 2.7.1

Except for deletion of words, the changes are indicated in bold italics.

Vendors may review the revision(s) to the MissouriBUYS, powered by MOVERS electronic solicitation and the amendment document(s) at https://MissouriBUYS.mo.gov. You may be required to acknowledge the electronic amendment.

ATTENTION: IF YOU HAVE ALREADY SUBMITTED A RESPONSE TO THE SOLICITATION,

ACCEPTANCE OF THE AMENDMENT AND RESUBMISSION YOUR SOLICITATION RESPONSE

IS NECESSARY TO ENSURE THE STATE OF MISSOURI SUCCESSFULLY RECEIVES YOUR

SOLICITATION RESPONSE.

Follow the instructions in the Reference Guide for How to Submit Response Online

(https://missouribuys.mo.gov/media/pdf/movers-bid-response-instructions ) and outlined below if previously responded to the solicitation prior to the amendment issuance.

9) Log into MissouriBUYS, powered by MOVERS (https://missouribuys.mo.gov/).

10) Under Tasks click View Negotiations below Solicitations.

11) The Active Solicitations page will appear. Utilize the search filters and click on the Solicitation Number to open.

12) The Overview page will display. Click Create Response.

13) A Warning pop-up box will open. The supplier must click Yes to continue to view and acknowledge amendments.

14) The supplier should highlight the Amendment(s) and view the changes made via the amendment(s).

Once the review is complete, select the Acknowledgement checkbox for each amendment and click Submit at the top right-hand corner of the page. NOTE: A Warning pop-up box will open if all amendments have not been acknowledged. Click Yes to continue.

15) A Confirmation pop-up box will open confirming amendments have been acknowledged. It will also warn that resubmission of the previously submitted response is necessary prior to response to the amendment. Click OK.

16) Supplier will need to click Create Response again and respond to the amended solicitation. NOTE: The Create Response step includes attaching the supplier’s response again.

https://missouribuys.mo.gov/media/pdf/movers-bid-response-instructions

FMDC27-0004 Page 5

DEPARTMENT NAME: Office of Administration ISSUE DATE: October 19, 2026 CONTRACT PERIOD: Effective from Date of Award to until the

TARGET DATE AND TIME: November 2, 2026 AT 2:00 PM CENTRAL TIME Please only use on of the submission methods below to avoid duplication. Mailing Instructions: Print or type RFQ Number and Return Date on the lower left had corner of the envelope or package.

RETURN BID TO: Office of Administration

Division of Facilities Management, Design and Construction 301 West High Street, Room 730 P.O. Box 809, Jefferson City, MO 65102

PROCUREMENT SUPERVISOR: Justin Long

PHONE NO.: (573) 645-9803

EMAIL: Justin.Long@oa.mo.gov

See “RFQ Questions” in Section 1 for appropriate communications during the procurement process.

Jefferson City, MO 65101

(Lease# 02600660) mailto:OA.FMDCContractsUnit@oa.mo.gov

FMDC27-0004 Page 6

ATTENTION:

1. After reviewing the Request for Quotation (RFQ), the vendor must complete and return Exhibit A, Bid Signature Page and all other necessary exhibits.

2. Due to lead times for obtaining the information needed to complete the various Business Compliance Exhibits herein as explained in the RFQ’s Vendor Response Exhibits, vendors are encouraged to IMMEDIATELY begin securing these verifications.

3. The vendor must be registered in MissouriBUYS in a “Pending” or “Approved” registration status to submit a bid in MissouriBUYS. The vendor must achieve “Approved” registration status in MissouriBUYS to be considered for a contract award.

RFQ Organization:

R

FQ

S ec tio ns

Section 1 Introduction and Background Information Section Section 2 Scope of Work Section Section 3 Terms and Conditions Section Section 4 General Contractual Requirements Section Section 5 Vendor Submission, Evaluation, and Award Information Section

R

FQ

V en do r R es po ns e

Ex hi bi ts

Exhibits (Return these documents with response) Exhibit A Bid Signature Page Exhibit B Bid Submittal Checklist Exhibit C Pricing Page Exhibit D Past Performance References Exhibit E Participation Commitment Exhibit F Documentation of Intent to Participate Exhibit G Missouri Veteran Business Enterprise Preference

BUSINESS COMPLIANCE EXHIBITS

Exhibit H State of Missouri Tax Compliance Exhibit I Registration of Business Name with the Missouri Secretary of State Exhibit J Business Entity Certification, Enrollment Documentation, and Affidavit of

Work Authorization Exhibit K Services Outside the United States Exhibit L Employee/Conflict of Interest Exhibit M Proposed Subcontractors/Contractor’s Contact Person

R

FQ

A tta ch m en ts Attachments (Do not return these documents with response)

Attachment 1 Cleaning Checklist Attachment 2 Floor Plan Attachment 3 Daily Log & Sign In/Sign Out Sheet

FMDC27-0004 Page 7

1. INTRODUCTION AND BACKGROUND INFORMATION SECTION

1.1 Introduction:

1.1.1 Purpose: This document constitutes a request for quotation for the provision of janitorial services for the

East Elm Street State Office Building located in Jefferson City, Missouri as set forth herein.

1.1.2 Titles: Titles of paragraphs used herein are for the purpose of facilitating reference only and must not be construed to infer a contractual construction of language.

1.2 Background Information:

1.2.1 The current information for the East Elm Street State Office Building is as follows:

a. Tenant Agencies: Missouri Department of:

1) Natural Resources;

2) Public Safety, Division of Alcohol and Tobacco Control;

3) Social Services, Children's Division;

4) Mental Health;

4) Office of Administration, ITSD and Missouri Technical Training.

b. The building is approximately 72,500 total cleanable square feet;

c. There are approximately 275 full-time employees located within the building;

d. The building is a five (5) times a week clean, Monday through Friday excluding State Holidays.

1.3 Current and/or Previous Contract Information:

1.3.1 A current contract exists for the services at this location at $0.21 per square foot with Woodley Building

Maintenance.

1.4 RFQ Questions:

1.4.1 The Procurement Supervisor is the Single Point of Contact for Solicitation: Vendors and their agents

(including subcontractors, employees, consultants, or anyone else acting on their behalf) must direct all of their questions or comments regarding the RFQ, the evaluation, etc., to the Procurement Supervisor indicated on the first page of this RFQ. It is preferred that questions be emailed to the Procurement Supervisor.

a. Except as noted herein, vendors and their agents are instructed not to contact any other state employee regarding any of these matters during the solicitation and evaluation process.

Inappropriate contacts are grounds for suspension and/or exclusion from specific procurements.

Vendors can be sanctioned for unauthorized contact with any evaluator under 1 Code of State Regulation (CSR) 40-1.060(8)(G) and (H) available at http://www.sos.mo.gov/adrules/csr/csr.asp.

1.4.2 Vendor is Responsible for Asking Questions About the RFQ: It is the vendor’s responsibility to ask questions, request changes or clarifications, or otherwise advise the department if the vendor believes that any language, specifications, or requirements are: (1) ambiguous, (2) contradictory or arbitrary, (3) violate any state or federal law or regulation, (4) restrict or limit the requirements to a single source, or (5) restrict or limit the vendor’s ability to submit a response.

1.4.3 Vendor Question Deadline: Every attempt must be made to ensure that the vendor receives an adequate and prompt response. However, in order to maintain a fair and equitable procurement process, all http://www.sos.mo.gov/adrules/csr/csr.asp

FMDC27-0004 Page 8 vendors will be advised, via the issuance of an addendum to the RFQ, of any relevant or pertinent information related to the procurement. All questions and issues should be submitted no later than five

(5) calendar days prior to the bid end date and time of the bids. If not received prior to five (5) calendar days before the bid end date and time, the department may not be able to fully research and consider the respective questions or issues.

1.4.4 State’s Response to Vendor Questions: Upon the department’s consideration of questions and issues, if the department determines that changes are necessary, the resulting changes will be included in a subsequently issued RFQ addendum(s); absence of such response indicates that the questions and issues were considered but deemed unnecessary for a RFQ addendum. All vendors will be advised of any change to the RFQ’s language, specifications, or requirements by a formal addendum to the RFQ. There will be no posted written records of the questions/communications (i.e., formal question/answer document).

1.4.5 RFQ is State’s Only Official Position: The only official position of the State of Missouri must be that which is contained in the RFQ and any addendums thereto.

1.5 Addendums:

1.5.1 If the Department determines that changes to the RFQ are necessary, the resulting changes will be included in a subsequently issued RFQ addendum(s) prior to the bid end date and time.

1.6 Bid Conference:

1.6.1 Bid Conference Date and Time: A bid conference regarding this RFQ will be held on October 26, 2026 at 1:00 p.m. at the East Elm Street State Office Building, in the Ha Ha Tonka Conference Room, located at 1730 E. Elm Street, Jefferson City, MO. Vendors are encouraged to participate in the bid conference as it will be used as the forum for questions, communications, and discussions regarding the RFQ. The vendor should become familiar with the RFQ and develop all questions prior to the pre-proposal teleconference in order to ask questions and otherwise participate in the public communications regarding the RFQ.

a. Bid Conference Agenda: The vendor should have a copy of the RFQ for the bid conference since it will be used as the agenda for the bid conference.

b. Communication Prior to the Bid Conference: The vendor is encouraged to review the RFQ prior to the bid conference and may submit written communications and/or questions regarding the RFQ, which reference the RFQ paragraph numbers, to the procurement supervisor on page one. Such prior communication will provide the State of Missouri with insight into areas of the RFQ which may be brought up for discussion during the conference and which may require clarification.

c. Communication During the Bid Conference: During the bid conference, it shall be the sole responsibility of the vendor to orally address all issues previously presented to the procurement supervisor by the vendor, including any questions regarding the RFQ or areas of the RFQ requiring clarification.

d. Amendment to the RFQ: Any modifications needed to the RFQ as a result of discussions from the bid conference will be accomplished as an amendment to the RFQ. Neither formal minutes of the bid conference nor written records of the questions/communications will be maintained.

1.6.2 Pre-Proposal Teleconference Special Accommodations: Vendors are strongly encouraged to advise the

Department within five (5) state business days of the scheduled pre-proposal teleconference of any special

FMDC27-0004 Page 9 accommodations needed for people with health conditions or impairments who will be participating in the bid conference so that these accommodations can be made.

1.7 Building Tour:

1.7.1 Non-Mandatory Tour of the Building: Potential vendors are strongly encouraged but not required to attend the tour of the East Elm Street State Office Building located at 1730-1738 East Elm Street, Jefferson City, MO, which will be held on October 26, 2026, immediately after the bid conference.

The purpose of the tour is to allow potential vendors an opportunity to inspect the building prior to submitting a proposal. Potential vendors shall not be permitted to schedule a tour at a different time or date.

a. Building Information: Vendors are advised that participation in a tour of the building is considered essential to obtain a clear and complete understanding of the requirements of this RFQ. In order to have a clear understanding of the requirements outlined herein, the vendor should attend the building tour. The Department will maintain the attendance record from the scheduled tour as documentation of all vendors who attended the tour. However, the vendor’s response to the RFQ should provide any relevant information regarding their familiarity with the physical layout, condition, etc. of the building.

b. Each vendor is solely responsible for a prudent and complete personal inspection, examination, and assessment of the work site condition, facilities, and/or any other existing condition, factor, or item that may affect or impact on the performance of service described and required by the Section 2:

Scope of Work Section herein. The vendor must not be relieved of responsibility for performance under the contract for any reason whatsoever, including, but not limited to, (1) the vendor’s failure to attend the scheduled tour of the building, (2) the vendor’s failure to observe existing conditions, etc.

c. Vendors are strongly encouraged to advise the Department, at least five (5) state business days prior to the scheduled tour of the facility/building, of any special accommodations needed for people with health conditions or impairments who will be attending the tour so that these accommodations can be made.

1.8 Glossary of Terms and Acronyms:

1.8.1 Whenever the following terms and acronyms appear in the RFQ document or any addendum thereto, the definitions or meanings described below must apply.

1.8.2 General Glossary, Acronyms, and Abbreviations:

a. Addendum means a written, official modification to an RFQ.

b. Agency and/or State Agency/Department means the statutory unit of state government in the State of Missouri for which the equipment, supplies, and/or services are being purchased. The department is also responsible for payment, unless otherwise specified herein. Note: The terms “department”, “state agency”, “state”, and “State of Missouri” are used interchangeably throughout the document and have the same meaning.

c. Amendment means a written, official modification to a contract.

d. Attachment applies to all documents which are included with an RFQ to incorporate any informational data or requirements related to the performance requirements and/or specifications.

e. Procurement Supervisor is a procurement staff member of the department.

f. Code of State Regulation (CSR) contains the current administrative rules of executive agencies of

Missouri government. The regulations are arranged by department rather than by subject.

g. Daily Log & Sign In/Sign Out Sheets – refers to the document where the contractor logs all services performed and hours personnel worked on that day and any abnormal or unusual conditions such as unlocked doors, breakage, or damage.

FMDC27-0004 Page 10

h. Contract means a legal and binding agreement between two or more competent parties, for a consideration for the procurement of equipment, supplies, and/or services.

i. Contractor means a supplier, bidder, person, or organization who is a successful vendor as a result of an RFQ and who enters into a contract.

j. Exhibit applies to forms which are included with an RFQ for the vendor to complete and submit with their response prior to the specified end date and time.

k. May means that a certain feature, component, or action is permissible, but not required.

l. Must means that a certain feature, component, or action is a mandatory condition.

m. Party refers to either the State of Missouri or the contractor as an entity that may enter into a contract pursuant to the terms herein.

n. Pricing Page(s) applies to the form(s) on which the vendor must state the price(s) applicable for the equipment, supplies, and/or services required in the RFQ. The pricing pages must be completed and submitted by the vendor with the response prior to the specified response end date and time.

o. Bid Target Date and Time and similar expressions mean the deadline required by the RFQ for the receipt of bids.

p. Purchase Order means the authorized document issued by the department to the contractor indicating descriptions, quantities, and agreed prices for products and/or services.

q. Reasonable, Necessary or Proper as used herein must be interpreted solely by the State of Missouri.

r. Request For Quotation (RFQ) means the solicitation document issued by the department to potential vendors for the purchase of equipment, supplies, and/or services as described in the document. The definition includes the following sections: Introduction and Background Information; Scope of Work; Terms and Conditions (“terms and conditions” and “Terms and Conditions” are used interchangeably throughout the RFQ); General Contractual Requirements; and Vendor Submission, Evaluation, and Award Information Section; and the RFQ Vendor Response Exhibits, Attachments, and Addendums of the RFQ.

s. Roster – refers to the list of personnel who are working in the building that day and a description of the services provided by each personnel. This daily roster is to be submitted to the state agency on a weekly basis.

t. RSMo (Revised Statutes of Missouri) refers to the body of laws enacted by the Legislature which govern the operations of all agencies of the State of Missouri. Chapter 34 of the statutes is the primary chapter governing the operations of the department.

u. Should means that a certain feature, component and/or action is desirable but not mandatory.

v. State collectively referring to the state government and/or the agencies thereof.

w. Vendor means the supplier, bidder, person, or organization that responds to an RFQ by submitting a bid with prices to provide the equipment, supplies, and/or services as required in the RFQ document.

1.9 Accuracy of Background Information:

1.9.1 Although an attempt has been made to provide accurate and up-to-date information, the State of Missouri does not warrant or represent that the background information provided herein reflects all relationships or existing conditions related to this RFQ.

****END OF INTRODUCTION AND BACKGROUND INFORMATION SECTION****

FMDC27-0004 Page 11

2. SCOPE OF WORK SECTION

2.1 General Requirements:

2.1.1 The contractor must provide janitorial services and must provide any required supplemental services for the Office of Administration, Division of Facilities Management, Design and Construction (hereinafter referred to as the “state agency” or “department”), in accordance with the provisions and requirements stated herein and to the sole satisfaction of the state agency.

2.1.2 The contractor must provide the janitorial services for the total square feet of the building as indicated in the Background Information section of this document.

a. The contractor must agree and understand that the state agency may add or delete buildings located in Jefferson City, MO area at any time during the term of the contract, thereby increasing/decreasing the cleanable square footage of the building(s).

b. The contractor must agree and understand that the state agency may add or delete areas of the building(s) at any time during the term of the contract, thereby increasing/decreasing the cleanable square footage of the building(s).

c. Any added or deleted buildings or areas for which the contractor must provide services must be made by an amendment to the contract issued by the Division of Facilities Management, Design and Construction at least thirty (30) calendar days prior to the contractor beginning/discontinuing janitorial services at the additional/deleted buildings or areas.

1) Immediately following receipt of the written notification of an additional building, the contractor must notify the state agency if the contractor is not able to provide janitorial services for the identified building(s).

d. The contractor must begin/discontinue providing janitorial services on the date specified by the state agency.

e. The contractor must provide janitorial services for any additional buildings or areas in accordance with the same terms, conditions, and pricing stated herein.

2.1.3 The contractor must perform all services as required herein in a consistent manner satisfactory to and acceptable by the state agency in order to provide a clean and sanitary environment for the building, the building’s contents, building’s tenants, and the general public.

a. Tenants of the buildings may change at any time during the term of the contract.

2.1.4 Secured Areas – The contractor must perform the daily and weekly tasks identified herein in the secure areas of the building(s) identified below during the times indicated. However, in the event the performance of a particular task would be disruptive (e.g. stripping of floors, carpet cleaning), the contractor must perform the tasks at times mutually agreed upon between the contractor and the state

Paragraph revised by Addendum #01

a. The Department of Public Safety, Division of Alcohol and Tobacco Control Suites (approximately

10,500 square feet) located on the first floor at 1738 East Elm Street, shall be cleaned between the hours of 7:30 a.m. and 4:30 p.m. or at times mutually agreed upon between the contractor and the state agency.

FMDC27-0004 Page 12

b. Any added or deleted areas for which the contractor shall provide services shall be made by an amendment to the contract issued by the Division of Purchasing at least thirty (30) calendar days prior to the contractor beginning/discontinuing janitorial services at the additional/deleted areas.

c. The contractor must be accompanied by state agency or building tenant personnel while performing janitorial services in the secure areas of the building.

2.1.5 The contractor must begin providing services in the secure areas of the building immediately upon notification from the state agency.

2.1.6 Unless otherwise stated herein, or if other days or times are approved by the state agency, the contractor must perform the Daily, Weekly, and Monthly tasks at the frequencies directed below:

a. Daily Tasks must be performed five (5) days per week;

b. The Weekly tasks must be performed at every seven (7) day interval.

c. The Monthly tasks must be performed within the first ten (10) state business days of every thirty (30) day interval.

d. Prior to performing any of the Monthly tasks required herein, the contractor must notify the state agency at least seventy-two (72) hours in advance in writing of the anticipated beginning and completion date of each required task.

e. The contractor must resolve any task determined in writing by the state agency to be substandard, deficient, or incomplete.

Paragraph revised by Addendum #02

f. The contractor must complete the Cleaning Checklist (Attachment #1) at the completion of each service task. The contractor must maintain a copy of the Cleaning Checklist in a location easily accessible to the state agency to review.

2.1.7 The contractor must either provide the services directly or must provide a person/personnel who must comply with the requirements stated herein. Therefore, references to “the contractor” throughout this document must also be deemed to include the person/personnel provided by the contractor.

2.1.8 Unless otherwise specified herein, the contractor must furnish all material, labor, facilities, equipment, and supplies necessary to perform the services required herein.

2.2 Contractor Qualifications:

2.2.1 The contractor must have a minimum, two (2) consecutive years of successful experience providing janitorial services for office buildings with a minimum of 72,500 square feet.

2.2.2 The contractor must have a contractor contact person who is able to communicate and act on behalf of the contractor and must reside within thirty (30) miles of the building where services are to be provided.

2.3 Equipment, Product, and Supply Requirements:

2.3.1 The contractor must furnish and maintain, in good repair, all equipment including, but not limited to mops, brooms, buffers, vacuums, and any other equipment necessary to provide the services required herein.

a. All equipment provided by the contractor must be commercial grade.

FMDC27-0004 Page 13

b. The contractor must supply vacuum cleaners that meet requirements of the Carpet and Rug Institutes “Green Label” Vacuum Cleaner Criteria and are capable of capturing 96% of particulates 0.3 microns in size and operate with a sound level less than 70 decibels (dBA). (Information on CRI Green Label certification can be found at www.carpet-rug.org).

c. Vacuums must be equipped with the proper filter or bag. The filters must be changed or cleaned consistent with the manufacturer’s recommendations. Vacuum bags or canisters must be inspected at least every two hours and changed or replaced when half full or when indicated by a bag sensor if vacuum is so equipped.

d. Whenever day cleaning services are required during business hours, the contractor must utilize a vacuum system with “Hush Mode” capabilities similar or equal to the Hoover U5262-900 EmPower Upright Bagless vacuum cleaner with Hush Mode.

e. In the event pile lifting is required, the pile lifter must be a commercial quality "pile lifter" pile brush, equipped with a rotary brush and an industrial type two (2) motor commercial vacuum equipped with high efficiency filtration bag (Certified Pile Lifter, Minuteman CC-3 Pile Lifter or comparable).

f. The contractor or the contractor’s personnel must not plug equipment into state-owned power strips or surge protectors.

g. The contractor must complete normal cleaning operations and required services, even in the event of contractor’s equipment failure.

2.3.2 Floor Safety Requirements – The contractor must provide a sufficient number of floor safety signs and barriers to alert building tenants about any slip/trip/fall hazards (e.g. any spills, wet floors). The floor safety signs must be placed at each end of the wet area and at fifteen (15) foot intervals for larger areas (mopping, etc.) The floor safety signs must be removed when the potential hazard for a slip/trip/fall has been resolved. To prevent overexposure to the building’s tenants, the contractor must not use floor safety signs when situations do not warrant a slip/trip/fall all hazard. The contractor should provide a minimum of two (2) floor safety signs per building entrance and an additional four (4) floor safety signs to be used in the event a spill occurs.

2.3.3 Supplies– The contractor must furnish all cleaning supplies necessary to perform the services required herein. The contractor understands and agrees that the state agency must have the right to approve/disapprove the use of any supplies used in the performance of the services required herein.

a. Environmentally Preferable - In the performance of the services required herein, the contractor should use environmentally preferable products, unless otherwise specified.

1) For the purposes of the contract, "environmentally preferable" must be defined as those supplies that have a lesser or reduced effect on human health and the environment when compared with competing products that serve the same purpose. The comparison may consider raw materials acquisition, production, manufacturing, packaging, distribution, reuse/post-consumer content, operation, biodegradability, and pollution prevention through source reduction.

b. The contractor should use active microfiber technology where appropriate to reduce cleaning chemical consumption.

2.3.4 Products - The contractor must furnish products including plastic wastebasket liners, toilet tissue, paper towels for restrooms, foam hand soap, disposable liners for sanitary napkin cans, sand for ash trays, blood and bodily fluid cleanup kits, and all cleaning products necessary to perform the services required herein.

http://www.carpet-rug.org/

FMDC27-0004 Page 14

a. Toilet tissue must be non-chlorine bleached, 2-ply roll, must fit the tissue dispenser installed in the building, and should contain no more than 20% post-consumer recycled paper (e.g. Envision, Scott, Cascades, Green Select, or equal).

b. Paper towels must be unbleached, must be folded or rolled to fit dispensers installed in the building, and should contain no more than 40% post-consumer recycled paper (e.g. Georgia Pacific, Scott, or equal).

c. Foam hand soap must be a good grade, undiluted, and contain antiseptic. The contractor must fill foam soap dispensers with undiluted soap.

d. For purposes of restroom requirements, disinfectant must be a “hospital” grade quaternary disinfectant that kills fungus, viruses, and bacteria and has organic soil tolerance.

e. Plastic waste/trash container liners should be manufactured using 30% recycled materials and of good grade.

f. Toilet seat covers must fit the installed dispensers.

g. Blood spill and bodily fluid cleanup kits must meet OSHA standards for blood borne pathogen exposure control. The contractor must have one (1) blood spill kit, clearly marked, per floor in the janitorial closet.

h. Disposable liners for sanitary napkin cans must fit the installed receptacle.

i. Sand for exterior ashtray containers must be black.

2.3.5 Unless otherwise specified herein, the contractor shall not be required to provide products in agency specific or non-publicly accessible break rooms/kitchenettes, including but not limited to, hand soap, cups, napkins, paper towels, and similar products.

a. The contractor shall be required to provide breakroom/kitchenette products, excluding cups, napkins, and similar products, but including and not limited to, hand soap and paper towels in multi-tenant agency or public accessible breakrooms/kitchenettes.

2.3.6 The contractor must not use any product, equipment, or supply which may be injurious or damaging to the surfaces upon which they are to be applied.

2.3.7 Prior to the contractor’s use of any supply/chemical in the building, the contractor must provide a Safety

Data Sheet for each supply/chemical. The contractor must maintain a file of the Safety Data Sheets in each of the janitorial closet(s) in the building. The Safety Data Sheets must become the property of the State of Missouri.

2.3.8 At the contractor’s expense, and with the state agency’s approval, the contractor must be allowed to replace product dispensers, including but not limited to, paper towels and toilet tissue dispenser.

However, the contractor must provide foam soap dispensers in buildings where foam soap dispensers were not already installed.

a. Any dispensers must be approved and installed by the state agency and become the property of the

2.3.9 The contractor must provide entrance mats in good repair for entryway and public access areas.

a. The contractor must replace the entrance mats at a point that any entrance mat is damaged to the extent that it is not safely usable or as deemed necessary by the state agency.

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b. Entrance mats provided must be design free, charcoal, black or gray in color, have beveled edges, be sized appropriately for the entryway and public access areas according to the state agency’s satisfaction, and provide water absorption sufficient to prevent slip hazards during inclement weather.

c. The contractor must remove all entrance mats during times that floors are cleaned and must return entrance mats when the floors are dry.

d. All entrance mats provided by the contractor must remain the property of the contractor.

2.3.10 The contractor must be assigned janitorial closets in the building for storage of equipment and a limited quantity of the products necessary for the building. The contractor must perform the tasks below to clean the janitorial closet(s) after the completion of the daily tasks and before exiting the building(s) for day:

a. Empty and clean mop buckets and mop sinks.

b. Clean, rinse and wring mop head(s). Hang or place mop head(s) for adequate drying.

c. Organize all supplies and inventory away from water heater and electrical panels.

d. Drain all standing water.

e. Place all trash and soiled cleaning cloths in proper receptacles.

f. Weekly – Pour five (5) gallons of clean water down drains

2.3.11 All equipment and products abandoned by the contractor, for a period exceeding thirty (30) calendar days following the expiration, termination, or cancellation of the contract, must become the property of the

2.4 Specific Service Requirements: The contractor must perform the following tasks below and listed on the Cleaning Checklist on Attachment #1 at the frequencies indicated in order to keep all surfaces clean and free of dust, cobwebs, spots, spills, scuffs, other debris, etc. The contractor must be onsite to perform the listed tasks between the hours of 5:30 p.m. and 12:00 a.m., Monday through Friday, excluding state holidays, https://oa.mo.gov/commissioner/state-holidays unless other days or times are approved by the

2.4.1 Daily Requirements: The contractor must perform the following tasks on a daily basis.

a. Trash:

1) Empty office area waste/trash containers and deposit the trash into appropriate waste disposal containers. When soiled, wash waste/trash containers and replace plastic liners.

2) Empty and clean (inside and out) all restroom, break rooms, coffee bars, and lobby waste/trash containers and disposals; change liners. Replace all sanitary napkin receptacle liners.

3) If recycle bins are utilized, remove full recycle bins to designated pick-up location (dock), and replace with empty recycle bins.

4) Remove all trash and sweep sidewalks for ten feet (10’) from all entrances/exits of the building.

b. Glass Surfaces:

1) Entrance and Exit Doors - Clean both sides of interior and exterior door glass, clean door glass frames and accompanying glass panels including transoms (inside and outside), removing all fingerprints and dirt.

2) Spot clean all glass surfaces within the interior of the occupied space.

c. Floors:

1) Thoroughly vacuum all carpet from wall to wall, including all entrance and exit rugs/mats, clerical areas, mailroom, copier areas and heavily trafficked areas to remove all debris.

2) Thoroughly sweep all hard surface floors, including the entryway, airlocks, reception area, stairs, landings and dock area, to give a clean and satisfactory appearance.

https://oa.mo.gov/commissioner/state-holidays

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3) Thoroughly damp mop all hard surfaces excluding wood floors, including, but not limited to, floors, stairs, and landings as needed, to give a clean and satisfactory appearance.

4) Wet mop, or damp mop if LVT flooring is present, all breakroom and restroom floors using a disinfectant.

5) During periods of inclement weather, use a carpet extractor or wet/dry vacuum to remove moisture from carpeted foyers, elevators, and entrance matting as needed or requested by the state agency.

6) During periods of inclement weather, machine scrub all hard surface floors, except LVT flooring, and remove sand, soot, and salts from the building vestibules. After the inclement weather ends, wash and scrub exterior plazas or entrances, as directed by the state agency.

7) Spot clean all carpet as spots appear.

d. Restrooms - The contractor must agree and understand that for purposes of all restroom requirements, “clean” must be defined as disinfecting, polishing, and removing all water spots:

1) Clean, disinfect and remove all mineral deposits of the interior and exterior of toilet bowls and seats, urinals, hand basins and faucets, counter tops, showers, all dispensers, and the walls around these fixtures.

2) Clean all restroom mirrors, bright work, chrome pipes, and fittings.

3) Clean and disinfect sides and tops of restroom stall partitions, doors, doorframes, push plates (all sides), doorknobs and light switches.

4) Restock restroom dispensers to normal limits (soap, toilet tissue, paper towels, toilet seat covers).

5) If applicable, clean and disinfect all baby changing stations.

e. Kitchens/Breakrooms:

1) Clean and disinfect all kitchens and break rooms including, sinks, faucets, tables, countertops, sides, tops and fronts of microwaves and refrigerators.

f. Lactation Rooms – When Applicable:

1) Clean and disinfect all tables, countertops, sides, tops and fronts of microwaves and refrigerators.

2) Spot clean to remove any stains or spots on chairs, couches, and carpets.

3) Empty waste/trash containers and deposit the trash into appropriate waste disposal containers.

When soiled, wash waste/trash containers and replace plastic liners.

g. Miscellaneous:

1) Remove cobwebs from all ceilings, doors, and corners within the building.

2) Clean, disinfect, and remove mineral deposits on all drinking fountains and sink faucets.

3) Clean all interior doors and doorframes.

4) Clean conference tables using a damp treated cloth.

5) Clean and disinfect all plastic chairs.

6) Clean and disinfect all conference and lobby telephones.

7) Brush and spot clean fabric furniture.

8) Sift sand and remove cigarette butts from all smoking receptacles outside the building(s). Replace sand to maintain adequate levels or when it becomes discolored.

9) Set-up and put back in place conference room tables and chairs as indicated by the building receptionist at 1730-1738 East Elm Street Conference Center.

10) Address any and all related and conditional janitorial cleaning issues which may arise as a result of accidental spilling or any office materials or supplies and substandard, deficient, or incomplete services.

11) Report any and all damage found.

12) Secure all doors as requested by the state agency.

2.4.2 Weekly Requirements: The contractor must perform the following tasks within every seven (7) day interval.

a. Trash:

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1) Thoroughly wash, clean, and disinfect all wastebaskets, as needed.

2) Remove all trash and debris adjacent to the outside perimeter of the building(s).

3) Wash trash carts.

b. Restrooms:

1) Thoroughly clean toilet bowl plunger holders.

2) Clean and disinfect all restroom walls.

3) Clean air diffusers.

c. Miscellaneous:

1) Pour five (5) gallons of water down each floor drain.

2) Clean the tops, fronts, and sides of all vending machines.

3) Clean all light switches and doorknobs.

4) Using a damp treated cloth, wipe all flat surfaces including, but not limited to, file cabinets, bookshelves, coat racks, windowsills, handrails, tops of partitions, etc.

2.4.3 Monthly Requirements: The contractor must perform the following tasks within the first ten (10) state business days of every thirty (30) day interval.

a. Floors:

1) Damp mop and thoroughly machine scrub all finished floor areas, including VCT flooring but excluding wood and LVT flooring, removing all scuffs and black marks. Then high-speed buff or burnish all finished VCT floors.

b. Glass Surfaces:

1) Clean all glass surfaces within the interior of the occupied space, excluding both sides of exterior windows.

2) Clean both sides of all office partition glass.

c. Miscellaneous:

1) Clean light fixtures to remove insects, dirt, etc, in and on the fixtures.

2) Clean/dust all venetian/vertical and min-blinds.

3) Clean/vacuum all vents and air diffusers and registers (supply and return).

4) Dust painted and vinyl walls to ceiling height.

5) Clean all baseboards.

6) Clean all door hinges and closures.

2.5 Supplemental Service Requirements: At the request of the state agency, the contractor must perform the following Supplemental Services. The decision as to when a supplemental service is required must rest solely with the state agency.

2.5.1 The state agency building tenant may obtain supplemental services from an outside company under any of the following conditions:

a. The contractor cannot provide the needed supplemental service due to unavailability, improper equipment, insufficient personnel, or any other factor that may affect performance of completing the supplemental task, as determined by the state agency lead contact person.

2.5.2 If the contractor cannot provide the needed supplemental task, the state agency building tenant must document the reasons for obtaining the supplemental services from an outside company.

2.5.3 The following supplemental services must be in addition to the janitorial services required elsewhere herein:

a. Interior Window Cleaning – At the request of the state agency, the contractor must clean the interior side of the exterior windows, including frames and mullions, as directed by the state agency.

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b. Exterior Window Cleaning – At the request of the state agency, the contractor must thoroughly wash all exterior windows on the first floor of the facility, including frames and mullions, as directed by the state agency building tenant to maintain a satisfactory appearance.

c. Hard Surface Floors – Strip and Wax – At the request of the state agency, the contractor must strip and refinish all hard surface floors with five (5) coats of skid-proof wax as directed by the state

d. Hard Surface Floors – Scrub and Wax – At the request of the state agency, the contractor must thoroughly machine scrub all finished floor areas removing all scuffs and black marks and apply two

(2) coats of skid-proof wax to all finished floors.

e. Hard Surface Floors – Newly Laid Floor Sealing – At the request of the state agency, the contractor must seal newly laid hard surface flooring in accordance with the flooring manufacturer’s specifications.

f. Deep Carpet Cleaning – At the request of the state agency, the contractor must perform deep carpet cleaning or water extraction services as directed by the state agency.

g. Construction Clean-up – Final - At the request of the state agency, the contractor must provide one time construction clean-up as determined necessary and as instructed by the state agency.

h. Construction Clean-up – Ongoing - At the request of the state agency, the contractor must provide on-going construction clean-up as determined necessary and as instructed by the state agency.

i. Brushing and Spot Cleaning of Fabric Furniture – At the request of the state agency, the contractor must brush and spot clean fabric furniture as directed by the state agency.

j. Final Clean – In the event that space is being vacated by the state agency, the contractor must provide a onetime final cleaning after all the furniture, partition walls, vending machines, surplus property etc. have been removed from the building. The final clean must include spot cleaning of carpets and may require stripping and waxing of hard surface floors as directed by the lead contact person.

k. Additional Janitorial Personnel – At the request of the state agency, the contractor must provide janitorial personnel to provide janitorial-related services for a special event, which are not considered Supplemental Services.

l. Additional Paper Towels – At the request of the state agency, the contractor must provide and stock paper towels or napkins not previously required herein. The additional paper towels must be of the same quality and specifications as required herein. The additional paper towels shall be ordered by the case as indicated on Exhibit C – Pricing Pages.

m. Additional Toilet Paper - At the request of the state agency, the contractor must provide and stock toilet paper not previously required herein. The additional toilet paper must be of the same quality and specifications as required herein. The additional paper towels shall be ordered by the case as indicated on Exhibit C – Pricing Pages.

n. Paper Towel Dispenser – At the request of the state agency, the contractor must provide a new paper towel dispenser to be installed in the building. The dispenser must be in accordance with the agency specifications and must become the property of the state or the landlord. The landlord of the building must install the paper towel dispenser.

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o. Toilet Paper Dispenser – At the request of the state agency, the contractor must provide a new toilet paper dispenser to be installed in the building. The dispenser must be in accordance with the agency specifications and must become the property of the state or the landlord. The landlord of the building must install the toilet paper dispenser.

p. Soap Dispenser – The contractor, at the request of the state agency, must provide a new soap dispenser to be installed in the building. The dispenser must be in accordance with the agency specifications and must become the property of the landlord. The landlord of the building must install the soap dispenser.

q. High Touch Disinfecting Requirements – The contractor must disinfect all high touch, non-porous surfaces (e.g. tables, hard-backed chairs, doorknobs, light switches, handrails, elevator buttons, and interior and exterior push-bars) in all common and restroom areas on an as needed, if needed basis as requested and directed by the state agency (department, tenant agency).

2.5.4 The contractor must use EPA registered disinfectants in accordance with the manufacturer’s recommendations for safe, effective use, and disposal. The disinfectant must be EPA registered at the time of the state agency’s request for high touch disinfecting services.

a. Disinfectants must possess the following properties:

1) Non-corrosive and/or not harmful to the surfaces being applied (must not stain, etch,…