FMCS ADSS Sources_Sought.pdf

SOURCES SOUGHT NOTICE

Application Development and Support Services (ADSS)

Federal Mediation and Conciliation Service (FMCS)

NAICS Codes Under Consideration: 541512, 541519

GENERAL INFORMATION

THIS IS A SOURCES SOUGHT ANNOUNCEMENT ONLY. This notice is issued for market research purposes in accordance with FAR Part 10. This announcement does not constitute a solicitation or a promise to issue a solicitation in the future. The Government will not pay for any information submitted or for any costs associated with providing a response to this notice.

The Federal Mediation and Conciliation Service (FMCS) is conducting market research to identify qualified and interested firms capable of providing Application Development and Support Services (ADSS) for the agency’s enterprise Microsoft 365 and all related environments. FMCS requires contractor support to deliver full lifecycle services, including application development, modernization, system integration, operations and maintenance (O&M), system assessments, cloud migration support, and security and compliance activities. These services are critical to ensuring FMCS systems remain secure, reliable, and aligned with mission and operational needs. The purpose of this notice is to determine the availability of capable businesses and to assist the Government in determining the appropriate acquisition strategy.

The Government intends to use responses to this Sources Sought notice to support market research, refine the draft scope, develop an Independent Government Cost Estimate (IGCE), and determine the appropriate acquisition strategy, including potential small business set-aside decisions.

BACKGROUND

FMCS operates a cloud-based digital environment primarily within Microsoft 365 (M365), including SharePoint Online, Microsoft Teams & Integrations, Power Platform (Power Apps, Power Automate, Power Pages, Power BI), Collabware Collabspace (ERM), LMS365, and Azure Services. The environment supports enterprise-wide collaboration, records management, training systems, and operational applications.

REQUIREMENT OVERVIEW

FMCS requires contractor support to provide Application Development and Support Services (ADSS) across its enterprise Microsoft 365 environment and all related systems.

The Contractor shall deliver comprehensive, full lifecycle IT services, to include application development, modernization, system integration, operations and maintenance (O&M), system assessments, cloud migration support, and security and compliance services. These services will ensure FMCS systems remain secure, reliable, scalable, and aligned with agency mission needs.

SCOPE SUMMARY

CLIN 1 – Operations & Maintenance (O&M) and Minor Enhancements (<40 hours per task)

• Ongoing system support, troubleshooting, and maintenance

• Minor development, enhancements and updates, integration, testing, deployment, security compliance support (Agency & Federal) and transition completed work into O&M.

• Planning, coordination, and support for new initiatives.

• Documentation, run books, and technical artifacts.

CLIN 2 – Major Enhancements and New Development (>40 hours per task)

• Major enhancements and new application development

• System modernization efforts and new initiatives

• Development, integration, testing, deployment, security compliance support

(Agency & Federal) and transition completed work into O&M.

• Documentation, run books, and technical artifacts.

4.1 CURRENT ENVIRONMENT AND SYSTEM LANDSCAPE

• Microsoft Power Platform (Power Apps, Power Automate, Power Pages, Dataverse, SQL)

• SharePoint Online and Microsoft Teams

• Enterprise Records Management system (Collabware Collabspace), NARA/OMB compliance

• Learning Management System (LMS365)

• Dynamics / Power Apps-based systems (e.g., Case and Client Management System that manages over 6,000 new cases a year and provides for multiple entries for each case/client and data analytics along with API’s with other federal and state departments)

• Custom .NET application hosted in Azure (e.g., Arbitration system; Public-facing, ~661 arbitrators; 12,000+ external users)

• Public-facing systems including WordPress-based web environments hosted in AWS

• Approximately 2 major (e.g., CCMS & Arbitration), 12-15 active applications and workflows (e.g., Small scale serving about 25-90 users),

• A user base of approximately 90 internal users and 15K+ external users (as applicable)

• Multiple mission-critical systems with varying levels of complexity and usage

• Ongoing development and enhancement requests across multiple platforms

The environment includes applications supporting financial disclosure, FOIA processing, training requests, arbitration services, and internal business processes, with varying levels of criticality and user bases.

4.2 INVESTIGATION PHASE (INITIAL REQUIREMENT)

• Assess the current application environment

• Evaluate existing applications, workflows, and integrations

• Identify system gaps, risks, and inefficiencies

• Review incomplete or ongoing work from previous contractors

• Provide modernization and remediation recommendations

• Deliver a roadmap for future enhancements and system improvements

This phase will run concurrently with ongoing operations and maintenance activities and is anticipated to be approximately three (3) months in duration.

4.3 SECURITY, COMPLIANCE, AND GOVERNANCE

• FISMA

• NIST SP 800-53

• OMB A-130

• Section 508 accessibility requirements

• Authority to Operate (ATO) processes

• Continuous monitoring activities

• POA&M management

• Secure development practices

4.4 CLOUD AND MODERNIZATION EFFORTS

• Migration planning and execution (e.g., FMCS Web: AWS to Azure)

• Legacy system modernization

• Development of future-state architecture

• Data migration and integration planning

• Optional tasks may include execution of migration activities.

4.5 ESTIMATED WORKLOAD AND OPERATING ENVIRONMENT

The Contractor should anticipate supporting multiple mission-critical applications and concurrent workloads including operations, maintenance, enhancements, and modernization efforts. The environment includes both steady-state support and ongoing development activities across multiple systems.

4.6 SYSTEMS ACCESS AND TOOLS

• Microsoft 365 (SharePoint Online, Microsoft Teams & Integrations, Power Apps, Power Pages, and Power Automate, Power BI, and Azure Services)

• Collabware Collabspace (ERM)

• LMS365

• Azure-hosted applications

• AWS-hosted FMCS Website

• The Contractor may also be required to support license management activities and provide recommendations for optimization of platform and system usage.

Access will be provided via Government Furnished Equipment (GFE) and accounts as required with Tier 2 (Moderate Risk) background investigation with favorable adjudication.

4.7 Deliverables

The Contractor will be expected to produce deliverables including, but not limited to:

• Investigation report

• Monthly Status Reports (MSR)

• Financial tracking/reporting (planned vs actuals)

• System documentation and run books

• Modernization assessments and roadmap deliverables, cohesive working sites and applications

• Technical artifacts supporting development and O&M activities

PERIOD OF PERFORMANCE (ANTICIPATED)

Base Period: 12 months Option Periods: Up to three (3) additional 12-month option periods

REQUESTED INFORMATION FROM INDUSTRY

Interested firms are requested to submit a capability statement (maximum 10 pages).

A. Company Information

• Company name and address

• UEI number

• CAGE Code

• Business size

• Socioeconomic status

• Point of Contact information

B. Capability Statement

• Experience supporting Microsoft 365 environments

• Experience with Power Platform

• Experience supporting ERM and LMS systems

• Experience with federal IT security and compliance

C. Relevant Experience

• Federal contracts (preferred)

• Scope and complexity

• Contract value

• Period of performance

D. Pricing / IGCE SUPPORT (IMPORTANT)

To support development of the Government’s IGCE, vendors are requested to provide a Rough Order of Magnitude (ROM) estimate for the requirement.

At a minimum, provide:

CLIN 1 – Operations & Maintenance (O&M) and Minor Enhancements CLIN 2 – Major Enhancements and New Development

In addition, vendors are encouraged (if available) to separately identify ROM estimates or assumptions for:

Initial Investigation Phase (first 3 months)

• Optional modernization or migration efforts (e.g., AWS to Azure)

• Any licensing or platform-related support

If available, include:

• Labor categories

• Estimated hours by labor category

• Typical labor rates

Note: This information is for planning purposes only and will not be used for evaluation.

E. Acquisition Strategy Input

• Recommended contract type (FFP, LH, T&M)

• Recommended pricing structure

• Recommended CLIN structure

F. NAICS Code Recommendation

Recommend the most appropriate NAICS code (541512 or 541519) and provide rationale.

G. Feedback on Draft Requirement

• Identify unclear or ambiguous areas

• Suggest improvements

• Identify restrictive requirements

H. Labor Categories and Staffing Approach

• Program management

• Technical leads

• Developers

• System administrators

• Security/compliance personnel

I. Contract Vehicles

Identify any existing contract vehicles (GSA MAS, GWACs, etc.).

RESPONSE INSTRUCTIONS

Responses shall not exceed ten (10) pages and must be submitted electronically.

Responses shall include the subject line: "Sources Sought Response – FMCS ADSS"

Responses are due by April 6, 2026 at 5:00 PM EST.

Submit responses to:

Bronson Madero bmadero@fmcs.gov

Telephone inquiries will not be accepted. Responses will not be returned.

IMPORTANT NOTICE

This notice is issued solely for market research and planning purposes and does not constitute a Request for Proposal (RFP) or Request for Quotation (RFQ). The Government does not intend to award a contract based solely on responses to this notice.