Fire_Testing_Services_-_Questionnaire.pdf

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Attached to
Police and Fire Testing Services for Entry-Level and Promotional Exams
Solicitation number
IRFQ 2026-0003
Issued by
Hidalgo County, Texas

About this file

This questionnaire is part of a procurement process by the City of Edinburg, Texas to select a vendor to provide entry-level and promotional examination services for its Police and Fire Departments. The City seeks proposals from expert firms capable of developing custom examinations, study guides, and answer keys for both entry-level and promotional positions. The questionnaire is designed to evaluate vendor qualifications and service capabilities prior to contract award.

The questionnaire requests specific information regarding vendor performance and service delivery capabilities, including turnaround times for both entry-level and promotional exam delivery, available customer service methods and hours of operation, and after-hours support accessibility. Prospective vendors must submit a draft service agreement and provide three references with complete contact information including organization name, contact person, phone number, and email address. The document does not specify response deadlines, site visit requirements, bidders' conferences, contract terms, pricing structures, or award dates within the questionnaire itself.

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Text version

Fire Testing Services

Questionnaire

1. What is your turn around time for delivery of entry level exams?

2. What is your turn around time for delivery of promotional exams?

3. Provide the methods of customer service available. Ex: Will you provide a specific person assigned to our account?

4. What are the customer service hours available? Will we have access to an employee after hours via phone or email?

5. Please provide a draft agreement for services being requested.

6. Please provide 3 references to include the following:

• Organization Name

• Contact Name

• Contact Phone Number

• Email Address

File details come from the government source that posted it. Updated .