Final_PWS Martin Sterlie Processing Service_7.24.26.docx
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- Solicitation number
- HT940626QE069
- Issued by
-
Defense Health Agency
About this file
This is a Performance Work Statement (PWS) for sterile processing services in support of Martin Army Community Hospital (MACH). The contractor shall provide comprehensive off-site sterile processing services including decontamination, cleaning, assembly, packaging, sterilization, and storage of surgical instruments and medical devices. Key service requirements include processing general surgery instruments, orthopedic instruments, laparoscopic instruments, and specialty items; maintaining sterile storage and inventory management; ensuring compliance with ANSI/AAMI standards and CDC guidelines; providing 24/7 operational capability with emergency response capacity; and delivering processed instruments to MACH within specified turnaround times. The contractor must maintain quality assurance programs, perform preventive maintenance on sterilization equipment, track and document all processed items, and provide monthly performance reports.
The PWS specifies operational requirements including staffing of qualified personnel with appropriate certifications (CRCST or equivalent), use of FDA-cleared sterilization methods (steam, hydrogen peroxide gas plasma, or ethylene oxide), maintenance of environmental controls, and implementation of traceability systems for all instruments. The contractor is responsible for all facility costs, equipment, supplies, utilities, and transportation of instruments between MACH and the processing facility. Performance metrics address processing accuracy, sterility assurance, turnaround time compliance, and customer service standards. The statement establishes that the government will provide specifications for instrument sets and processing procedures, while the contractor bears responsibility for meeting all regulatory requirements and delivering consistent, reliable sterile processing support to the hospital's surgical operations.
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Department of Defense Defense Health Agency Performance Work Statement
Martin Army Community Hospital (MACH) Sterile Processing Services
Date: 24 July 2026
PART 1
1.0 GENERAL INFORMATION
1.1. Description of Service/Introduction: The contractor shall provide complete disinfection, sterilization, and assembly services for surgical instrument trays for the Martin Army Community Hospital (MACH) Sterile Processing Department (SPD), located at 6600 Van Aalst Blvd, Fort Benning, GA 31905.
1.2. Background: Martin Army Community Hospital (MACH) has a requirement to establish a service contract with a local, certified sterile processing facility to support its operational readiness. From time to time, MACH requires overflow and supplemental sterile processing services to ensure surgical instruments are available for patient care when in-house capacity is exceeded or unavailable. This contract will provide a mechanism to transport, track, sterilize, and assemble surgical trays.
1.3. Period of Performance (PoP): The Period of Performance shall consist of a Base Year of six (6) months from the date of contract award, with the potential for five successive six (6) month option periods, if exercised by the Government.
1.4. Objectives:
· To establish a reliable process for the sterilization and assembly of Government-owned surgical trays.
· To ensure all services are performed in accordance with applicable state, federal, and industry standards for sterile processing.
· To maintain a clear and auditable tracking system for all surgical trays from pick-up to delivery.
· To ensure the timely return of fully disinfection, sterilized, and assembled surgical trays to support MACH’s surgical schedule.
1.5. Scope: The contractor shall provide all necessary labor, equipment, and materials to perform full disinfection, sterilization, and assembly of Martin Army Community Hospital surgical trays. Services include the establishment of MACH as a customer in the contractor's tracking system, receiving decontaminated trays from MACH, performing full disinfection sterilization, ensuring quality control, and preparing the trays for pick-up by MACH personnel. For the purposes of this contract, the term “Trays” shall be equivalent to one surgical tray, one DaVinci Arm, or ten peel packs.
1.6. Federal Regulations: The contractor shall be duly licensed and certified to provide sterile processing services in the State of Georgia. The contractor shall comply with all applicable standards and legal requirements from accrediting bodies, including but not limited to The Joint Commission (TJC) and the Association for the Advancement of Medical Instrumentation (AAMI).
1.7. Geographical Location: The Contractor’s sterilization and processing facility must be physically located within a thirty (30) mile driving radius of Martin Army Community Hospital, located at 6600 Van Aalst Boulevard, Columbus, Georgia.
1.8. Quality Control (QC): The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure nonrecurrence of defective services. The contractor is responsible for ensuring all trays are returned fully disinfected, assembled, and sterilized.
1.8.1. Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan provides a systematic method for the Government to evaluate performance and to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.9. Contracting Officer Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. A full description of the COR's duties and limitations will be provided in the COR designation letter. The COR is not authorized to change any of the terms and conditions of the resulting contract.
1.10. Contractor Identification: Not Applicable contractor personnel will not perform services on a government military post or in any government facilities.
1.10.1. The Government (Martin Army Community Hospital) shall be responsible for the transport of its equipment/supplies to and from the Contractor's facility. Hospital staff shall notify the Contractor when it requires Services and coordinate drop-off and pick-up times and locations with the Contractor's designated personnel.
1.10.2. After services are completed, the Contractor shall notify the designated Government point of contact by email that the sterilized trays are ready for pick-up.
PART 2
2.0 SPECIFIC TASKS
2.1. Contractor Responsibilities:
The contractor shall provide the full scope of services required to receive, track, disinfect, sterilize, assembly, and prepare for pick-up all surgical trays delivered by Martin Army Community Hospital. The contractor shall provide the Government with a Daily Sterilization Load Record / Log upon pick-up daily.
2.1.1. Onboarding and System Integration:
The contractor shall provide an on-site orientation at contractor’s facility for MACH Sterile Processing Department leadership (Chief & Non-Commissioned Officer In Charge (NCOIC)) and establish Martin Army Community Hospital as a customer within its barcoding and instrument tracking system to ensure a complete chain of custody for all assets.
2.1.2. Sterilization and Assembly:
The contractor shall perform full and complete disinfection, sterilization and assembly of all trays delivered by MACH. This includes ensuring that all sterilization parameters (e.g., time, temperature, pressure) meet industry and manufacturer standards and that all quality indicators confirm sterility. The contractor shall complete the full disinfection, assembly and sterilization of all provided surgical instruments, ensuring they are ready for Government pickup, Monday through Sunday, no later than twenty-four (24) hours from the time they were dropped off at the contractor’s facility, subject to the following schedule constraint:
2.1.2.1. Holiday Exclusions: The contractor is not required to support standard Government pickups or drop-offs on Federal Holidays.
2.1.3. Quality and Integrity of Trays:
The contractor shall ensure that all returned trays are complete, with all instruments present, and that wrappers or containers are free of tears, holes, or moisture. The contractor staff shall notify the COR immediately of any compromised or incomplete trays. The surgical staff at MACH will notify the COR immediately of any compromised or incomplete trays.
2.2. Compensation and Invoicing:
The contractor shall bill the Government at the agreed-upon rate per tray. On a monthly basis, the Contractor shall submit an invoice in arrears to the Government for all services rendered. The Government will submit payment to the Contractor within 30 days of receipt of a proper invoice via the Wide Area WorkFlow (WAWF) system.
PART 3
3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
The Requiring Activity Authority has assessed the need for Government Furnished Property, Utilities, and Materials and determined:
3.1. Services: The Government:
☐ Will NOT provide Government Furnished Services. in support of this contract/task order. As a result, this paragraph is Not Applicable.
☒ WILL provide Government Furnished Services required in support of this contract/task order. These Services are described below. The Government will be responsible for the transport of its surgical trays to and from the contractor's facility.
Monday – Sunday Drop-off between the hours of 0700-1000 Eastern Time or other mutually agreed upon time between the Government and contractor.
Monday – Sunday Pick-up between the hours of 1100-1700 Eastern Time or other mutually agreed upon time between the Government and contractor.
3.2. Utilities: The Government:
☒ Will NOT provide Utilities in support of this contract/task order. As a result, this paragraph is Not Applicable.
☐ WILL provide Utilities in support of this contract/task orders. The Government provided Utilities are described below:
3.3. Materials: The Government:
☐ Will NOT provide Materials in support of this contract/task order. As a result, this paragraph is Not Applicable.
☒ IS providing Materials in support of this contract/task order. The Government will provide its own surgical instrument trays, which have been decontaminated and assembled, to the contractor for sterilization services.
PART 4
4.0 CONTRACTOR FURNISHED ITEMS AND SERVICES
4.1. Services: The Contractor:
☐ Will NOT provide Contractor Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.
☒ WILL provide Contractor Furnished Services required in support of this contract/task order. The contractor shall provide all personnel, management, quality control, and other services required to perform the work outlined in this PWS.
4.2. General: The contractor shall furnish all supplies, equipment, facilities and services required to perform the sterilization and assembly work listed under Part 2 of this PWS.
4.3. Secret Facility Clearance: Not applicable.
4.4. Materials – Equipment - Facilities: The contractor shall furnish all materials, supplies, equipment, and facility space necessary to meet the requirements under this PWS, including but not limited to sterilization wrappers, containers, chemical indicators, sterilizers, and biological indicators.
PART 5, ATTACHMENT 1
PERFORMANCE REQUIREMENTS SUMMARY
The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Performance Objective (The Service required—usually a shall statement from Part 2)
| PWS Reference |
| Acceptable Quality Level (AQL) (This is the maximum error rate. It could possibly be “Zero deviation from standard”) |
| Method of Surveillance |
| PRS #1: The contractor shall establish MACH as a customer in its tracking system and conduct a site orientation. |
| Part 2, Section 2.1.1 |
| 100% completion within 15 calendar days of contract award. |
| COR verification. |
| PRS #2: The contractor shall perform full disinfection, and sterilization of all surgical trays in accordance with industry and manufacturer standards. |
| Part 2, Section 2.1.2 |
| 100% of trays must have successful biological and chemical indicator results. Zero deviations from validated sterilization cycle parameters. |
| Periodic inspection of sterilization load records and quality logs by the COR. |
| PRS #3: The contractor shall ensure all returned trays are complete, correctly assembled, and have intact sterile packaging. |
| Part 2, Section 2.1.3 |
| 100% of all trays returned are free from defects (e.g., missing instruments, tears in wrap, moisture). |
| 100% inspection by MACH SPD personnel upon receipt. Validated customer complaints reported to the COR. |
| PRS #4: The contractor shall submit accurate, itemized invoices monthly via Wide Area WorkFlow (WAWF). |
| Part 2, Section 2.2 |
| 100% of invoices are accurate and submitted within 5 business days following the end of the monthly billing period. |
| Review of invoices in WAWF by the COR and Government payment office. |
| PRS #5: The contractor shall complete the full disinfection, sterilization, and assembly of all provided surgical instruments, ensuring they are ready for Government pickup no later than twenty-four (24) hours from the time they were dropped off at the contractor’s facility and within the time frames of Part 3 of the PWS. |
| Part 2, Section 2.1.2 and Part 3, Section 3.1 |
| 98% of all surgical instruments dropped off must be fully processed and ready for pickup within the schedule constraints listed in the PWS. |
| 100% inspection by MACH SPD personnel upon receipt. Validated customer complaints reported to the COR. |
PART 6, ATTACHMENT 2: DELIVERABLES SCHEDULE
This schedule outlines the specific deliverables required by the contract, along with their frequency, due dates, and the recipient.
| Deliverable |
| PWS Reference |
| Frequency |
| Due Date |
| Submitted To |
| Quality Control (QC) Plan |
| Part 1, Section 1.8 |
| Once |
| Within 30 days of contract award. |
| COR |
| Daily Sterilization Load Record / Log |
| Part 2, 2.1 |
| Daily (Monday-Sunday) |
| End of each day of sterilization Monday – Sunday. |
| MACH Delivery POC |
| Monthly Sterilization and Tracking Records |
| Part 2, Sections 2.1.1 & 2.1.2 |
| Monthly |
| Upon request by the COR. |
| COR |
| Monthly Invoice |
| Part 2, Section 2.2 |
| Monthly |
| Within 5 business days after the end of the billing month. |
| Wide Area WorkFlow (WAWF) |
| Report of Compromised or Incomplete Tray |
| Part 2, Section 2.1.3 |
| As Required |
| Immediately upon discovery. |
| COR |
DHA PWS, FEB 2024
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