Final. SOW.pdf
PDF 130 KB Posted
- Solicitation number
- N4215825QN087
About this file
This Statement of Work (SOW) details standard maintenance support for Cutworks equipment at Norfolk Naval Shipyard. The service includes full service and software updates with on-site labor during normal working hours (8am to 5pm), 24-48 hour response time, and coverage of major parts excluding consumables. Specific provisions include two preventative maintenance visits per contract year, comprehensive software and hardware telephone support, GERBER connect subscription, access to service website, and key replacement coverage.
The contract covers labor, travel, contract parts, Cutwork 7 DVD USB security key, and free software upgrades. Contractors must adhere to strict safety requirements, including Federal and State OSHA guidelines and Norfolk Naval Shipyard's safety program. Security protocols are extensive, requiring visit requests at least seven business days in advance, I-9 verification, US citizenship for field service representatives, and obtaining a Defense Biometric Identification System (DBIDS) card for shipyard access. Additional restrictions include limitations on portable electronic devices, photography, and specific guidelines for working in controlled areas.
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STATEMENT OF WORK FOR
STANDARD MAINTENANCE SUPPORT
CUTWORKS
STATEMENT OF WORK
1. Service for Full Service and Software Updates (FSS).
ꞏ Includes all On-Site Labor during normal working hours (8am to 5pm) local time, Monday through Friday. Response time is 24-48 hours. Labor performed during outside of normal working hours will be quoted on an "as needed basis". (800-321-2448)
ꞏ Includes all major parts excluding operating consumables (pens, paper, ink, paper, surface, knives/blades, etc.) to your facility, returns are customer's expense. Consumable parts are not covered under this contract. (pen, mouse, ink, paper, surface, knife and certain wear items)
ꞏ For Single and Multi-Ply Cutters, two (2) Preventative Maintenance Visits per contract year to be initiated by the customer via the Gerber Service Customer Solutions Center.
ꞏ All software, hardware and operational telephone support during normal working hours (8am to 7pm EST, Monday through Friday (800-321-2448)
ꞏ Includes GERBER connect subscription and associated Technical Support.
ꞏ Access to Gerber Service website for software downloads and online documentation
ꞏ All "like" equipment in the same facility to be covered on the same level of support.
ꞏ Key Replacement (due to loss or defect) covered at 100%, with exception to 3rd party provided software packages.
2. Also includes Two (2) preventive maintenance visits per year for which Norfolk Naval Shipyard Technical POC would have to call in to set up at no additional cost to the government.
3. This contract covers Labor, travel, contract parts, Cutwork 7 DVD USB security Key for the new software, free software upgrades during the life of the contract.
Technical POC: TBD
Certifying POC: TBD
"Per FAR 22.102-1(a) entitled "Safety", Contractors are hereby informed that their employees or representatives present on property under Norfolk Naval Shipyard cognizance must follow Federal and State OSHA requirements and Norfolk Naval Shipyard OSHE Program Manual, NAVSHIPYDNORINST P5090.2 requirements or safety requirements for site specific location of the contract."
SAFETY
"Per FAR 22.102-1(a) entitled "Safety", Contractors are hereby informed that their employees or representatives present on property under Norfolk Naval Shipyard cognizance must follow Federal and State OSHA requirements and Norfolk Naval Shipyard OSHE Program Manual, NAVSHIPYDNORINST P5090.2 requirements or safety requirements for site specific location of the contract.
a. Contractors and Non-NNSY Government Agencies (NNGAs) are hereby informed that their employees or representatives present on property under Norfolk Naval Shipyard (NNSY) cognizance must adhere to Federal OSHA requirements for hazardous energy control IAW 29 CFR 1915.89 and must follow Hazardous Energy Control (HEC) procedures as identified in NAVSEA’s Occupational Safety, Health, and Environment Corporate Manual (OSHECM) Chapter 250 (latest revision), when performing work under NNSY contract. All HEC work to be performed by Contractors and NNGAs requires that NNSY Technical Points of Contact (TPOCs) and/or Contracting Officer’s Representatives (CORs) be notified of the HEC scope of work prior to starting work. Any changes or deviations in the initial scope of HEC work requires the NNSY TPOCs and/or CORs be informed of the change/deviation. Appendix 250.B-1 through B-3 of OSHECM Chapter 250 for multiple employer work identifies when Contractors and NNGAs are required to assign their Lockout/Tags-Plus Coordinator (LOTC) to coordinate HEC work with the cognizant NNSY LOTC. HEC locks shall be provided by the contractor or NNGA for their employees use. The HEC locks shall have red bodies with name labels or name tags affixed, identifying who installed the HEC lock(s) and a point of contact telephone number. HEC lock name lables and tags must be made of materials that will hold up to the environment to which they are exposed. HEC tags used for Tags-Plus HEC work shall be provided by the cognizant NNSY LOTC to the contractor or NNGA for their use if machinery, equipment, or systems (MES) cannot be locked out. OSHECM Chapter 250 Tags-Plus procedures will be strictly followed.
b. Contractors and NNGA’s may obtain electronic copies of OSHECM Chapter 250 (latest revision) and access the OSHA 1915.89 web site by using the following link to NNSY’s public access web site: http://www.navsea.navy.mil/shipyards/norfolk/default.aspx
c. Names and contact information for NNSY LOTCs and/or the Facility Custodian will be provided by NNSY TPOC and/or CORs set forth elsewhere in this award document.”
NORFOLK NAVAL SHIPYARD CONTRACTS DEPARTMENT – SERVICES CONTRACTS
DIVISION
No instructions, either verbal or written, deviating from the terms and conditions of this order are effective or binding upon the Government unless authorized and formalized by contractual documents issued by the Contracting Officer. On any problems concerning the order, please contact, CONTRACTING OFFICER, CODE 412 NORFOLK NAVAL SHIPYARD
CONTRACTS DEPARTMENT, SERVICE CONTRACTS DIVISION, BLDG. 65, 1ST FLOOR,
PORTSMOUTH, VA 23709-5000, TELEPHONE: (757) 396-9829.
SECURITY
1. Visit Request: The request must be submitted at least seven business days prior to start date to allow time for authorization. It shall contain the following information:
I. Contract Period of Performance
ii. Name
iii. Social Security Number
iv. Date of Birth
v. Sex
vi. Race
vii. Location of Visit in NNSY
2. Visiting contractor will be required to have their I-9 Employment Eligibility Verification form issued by their employer in order to be provided access to the shipyard. All field service representatives will need to be US Citizens.
3. If the contractor utilizes non-government owned computer equipment in performance of service, the individual will need to submit a written request to the Information Assurance Manager (IAM), Code 1234 at email address NNSY_IT-Security@navy.mil. The request must be signed by authorized personnel. The request must be signed by authorized personnel and submitted at least seven business days prior to start date. If this is an emergency service contact Technical POC listed above to expedite request.
Request will include the following:
i. Shipyard Point of Contact: (Name, Code and Phone Number)
ii. Purpose for Request: (Provide a brief explanation)
iii. Area of Shipyard where equipment will be used. (Building, Code, Room)
iv. Type of equipment -Type (Laptop,Projector,etc.)
-Make -Model Number -Serial Number -Company Assest Number (if any) -How equipment will be delivered to the Shipyard (Hand Carried, Shipped, etc.)
v. Dates of Contract Performance
4. All camera cell phones will be left in vehicle. They are not allowed in buildings where field service representative will be working and inside the Controlled Industrial Area (CIA).
5. Vendor is not allowed to take photos of equipment. They will need to receive approval from C1120 Security if photography is needed for services. Vendor will need to provide justification and follow C1120 Security regulations if approved.
Defense Biometric Identification System and NAVSEA Badging (REQUIRED FOR ALL
CONTRACTS)
All contractors, with the exception of permanent party (or “seated” contractors with Common Access Cards (CACs), will be required to obtain a DBIDS card to gain access to NNSY.
Procedure for receiving a DBIDS card:
a. Contractor will complete the SECNAV 5512 form(s) and forward them to their NNSY Sponsor/Contracting Officer’s Representative (COR).
b. The sponsor will complete the CVS spreadsheet utilizing the information on the completed SECNAV5512 forms and forward all documents to Commander Navy region Mid-Atlantic (CNRMA) for vetting.
c. CNRMA will add the contractor to the “179-Day List” which is utilized by the Pass and ID office to create the DBIDS card.
d. Once on the 179-Day List, the contractor may go to Pass and ID to have their DBIDS card generated.
e. Green NAVSEA access badges can be generated at this point with contractors providing proof of U.S.
Citizenship (Birth Certificate/ US Passport).
Portable Electronic Devices (PEDs) (REQUIRED FOR ALL CONTRACTS)
A PED is defined as any non-stationary electronic apparatus with singular or multiple capabilities of, but not limited to recording, storing, and/or transmitting data, voice, video, or photo images (e.g., cell phones, laptops, tablets and wearable devices such as fitness bands and smart watches).
a. NAVSEA 04 Ser 04/281 IMPLEMENTATION PLAN FOR ALLOWING CAMERA-PORTABLE
ELECTRONIC DEVICES WITHIN THE CONTROLLED INDSUTRIAL AREA
b. NAVSEAINST 2200.1A PORTABLE ELECTRONIC DEVICES POLICY
c. SECPROMAN Vol 1 5510.36 Rev E
In accordance with ref (a), personally owned camera enabled PEDs will be authorized inside of the Controlled Industrial Area (CIA) and all
Security Islands. Camera enabled PEDs will remain unauthorized within Controlled Nuclear Information Areas (CNIAs), Nuclear Work Areas (NWAs) and Open Storage Areas.
All PEDs, camera enabled or not, are still prohibited within NWAs and Open Storage Areas.
The allowance of camera enabled PEDs inside of the CIA and Security Islands does not negate existing photography policies. Unofficial photography, filming of video, or live streaming from the camera-enabled PED remains prohibited within the CIA or any NAVSEA controlled space outside of the CIA.
Further, audio recordings (both digitally or magnetically) in NAVSEA spaces is prohibited without the approval of the Code 1120 Security Director.
Submarine SPECIFIC PEDs Instructions: In accordance with COMSUBLANT/ COMSUBPACINST
2075.1C, the use of PEDs while in or on Department of Navy Submarines are prohibited.
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