FC0001403 PORFP for DOIT NetApp Hardware Maint renewal - 7 month Jan-July 26 (2).docx

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Attached to
FC0001403 NetApp SupportEdge Premium Warranty Extension
Solicitation number
BPM054627
Issued by
Anne Arundel County, Maryland

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FC0001403 NetApp Hardware Maintenance Renewal Summary

This Purchase Order Request for Proposals (PORFP) document issued by the Maryland Department of Information Technology on December 19, 2025, seeks NetApp hardware maintenance and warranty extension services. The procurement is designated as Functional Area V (Manufacturer's Extended Warranty) and is limited to certified small business vendors through the Small Business Reserve (SBR) program. The specific deliverables consist of warranty extensions and SupportEdge Premium 4-hour onsite support services for six NetApp systems: two FAS8200A units, one E-Series unit, and two FAS9000A units. All services are required for a seven-month period from January 1, 2026, through July 31, 2026. The proposal due date is December 29, 2025, at 2:00 PM, with questions due by December 23, 2025, at 2:00 PM EDT. The place of performance is located at 100 Community Place, Crownsville, Maryland 21032. Only Master Contractors currently awarded contracts under Hardware and Associated Equipment and Services Contract 060B2490022 are eligible to submit bids for this secondary competition.

Pricing is the primary evaluation criterion for award selection. Respondents must provide manufacturer's suggested retail prices with their bids and maintain pricing validity for at least 90 days following the due date. All equipment must be new and unused, with bidders required to provide estimated ship dates and lead times for each item. Master Contractors must be authorized NetApp resellers and may be required to submit a Letter of Authorization from the manufacturer or distributor. The state reserves the right to purchase quantities different from those specified based on available funding. Invoicing shall be submitted electronically to doitfiscal.invoiceservice@maryland.gov and must comply with requirements for proper invoicing including contractor information, federal tax identification numbers, invoice dates, state-assigned contract and purchase order numbers, and detailed descriptions of goods and services provided. A Mercury Affidavit may be required if applicable to the vendor's business operations.

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Purchase Order Request for Proposals (PORFP) Hardware Master Contract

Section 1 –General Information

PORFP Number:

(eMMA BPM Number)

FC0001403

PORFP Type:

(Select one category from the drop-down list)

Functional Area/s (FA) for this PORFP:

(Check all that apply) |_| FA I (Microcomputers / PCs / Servers / Associated Peripherals) |_| FA II (Printers / Associated Peripherals) |_| FA III (Network Communication Equipment) |_| FA IV (Installation / Training) + FA I |_| FA VI (Security / Cameras / Associated Peripherals)

|_| FA IV + FA II

|_| FA IV + FA III

|_| FA IV + FA V (Manufacturer's Extended Warranty)

|_| FA IV + FA VI

|X| FA V

|_| FA VI (Security / Cameras / Associated Peripherals)

Manufacturer Name

NetApp

Designated Small Business Reserve?(SBR):

(Select "Yes" or "No" from the drop-down list)

YES

This is a Small Business Reserve Procurement for which the award will be limited to certified small business vendors. Only businesses that meet the statutory requirements set forth in State Finance and Procurement Article, §§14-501—14-505, Annotated Code of Maryland, and that are certified by GOSBA Small Business Reserve Program are eligible for the award of a contract.

Information on eligibility for the SBR program is available on the following website:

https://gomdsmallbiz.maryland.gov/Pages/sbr-program.aspx

Information on the SBR Vendor Registration processes is available on the following website: https://gomdsmallbiz.maryland.gov/Pages/SBR-Registration.aspx

Minority Business Enterprise (MBE) Goal for FA IV Below (See "Hardware Master Contract MBE Participation Worksheet"):

0 %

PORFP Issue Date:

mm/dd/yyyy

12/19/2025
PROPOSAL DUE DATE and TIME:
12/29/2025 2 PM
Place of Performance:
100 Community Place Crownsville MD 21032

Special Instructions:

LIMITED TO MASTER CONTRACTORS

Only Master Contractors that are awarded a contract under the Hardware and Associated Equipment and Services 2012, 060B2490022, are eligible to submit a bid in response to this secondary competition Purchase Order Request for Proposal (PORFP). A current Master Contractor under the named Contract may submit an LOA with their bid to be considered for the award.

BID SUBMISSION INSTRUCTIONS

Purchase Order Request for Proposal (PORFP) responses will only be accepted through the State's eMaryland Marketplace Advantage (eMMA) e-Procurement system.

Instructions on how to submit proposals electronically can be found under Vendor Instruction at: https://mdprocurement.freshdesk.com/support/solutions

Questions Due (Closing) Date and Time:

12/23/2025 at 2:00 PM EDT Questions must be submitted in writing with the subject line, "Question for PORFP # FC0001403." They must be submitted via e-mail to the Procurement Officer cherise.edmonds@maryland.gov no later than the date and time specified.

SPECIAL REQUIREMENTS

1. The Department reserves the right to purchase more or less than the specified quantity to the extent limited by funding. Charges that are multiple years shall be provided at a per-year price.

2. Purchase new and unused equipment.

3. The Master Contractor shall not impose a restocking fee if an item is returned due to damage or incorrect product shipped.

4. The Master Contractor must provide the estimated ship date/lead time for each item listed in the PORFP.

5. Please allow for pricing provided in response to this PORFP to be valid for at least 90 days after the set due date above.

6. The Master Contractor must be an authorized reseller for NETAPP. The state reserves the right to request a Letter of Authorization (LOA) from the Manufacturer or Distributor.

7. The Master Contractor must include a screenshot of the Manufacturer's Suggested Retail Price (MSRP) with the bid.

8. Bids must be received by the due date and time listed in the solicitation. Bids that are not received by the due date and time will not be accepted.

9. If applicable, the Master Contractor must provide a Mercury Affidavit: https://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment-K-MercuryAffidavit.pdf

10. A "No Bid" form must be completed and submitted by the bid due date and time if your firm elects not to bid.

Security Requirements (if applicable):

Invoicing Instructions:

Submit all invoices electronically to doitfiscal.invoiceservice@maryland.gov

An invoice not satisfying the requirements of a Proper Invoice (as defined at COMAR 21.06.09.01 and .02) cannot be processed for payment. To be considered a Proper Invoice, invoices must include the following information without error:

1) Contractor name and address;

2) Remittance address;

3) Federal taxpayer identification (FEIN) number, social security number, as appropriate;

4) Invoice period (i.e., the time period during which services covered by invoice were performed);

5) Invoice date;

6) Invoice number;

7) State-assigned Contract number;

8) State-assigned (Blanket) Purchase Order number(s);

9) Goods or services provided;

10) Amount due; and

11) Any additional documentation required by regulation or the Contract.

For items of work for which there is one-time pricing, those items shall be billed within 30 days of acceptance.

For items of work for which there is annual pricing, items shall be billed annually. The first year's invoice shall be billed within 30 days of contract start. Each additional year shall be billed on the anniversary of the first year's invoice.

Section 2 – Agency Point of Contact (POC) Information

Agency / Division Name:
Dept of Information Technology
Agency POC Name:
Cherise Edmonds
Agency POC Phone Number:
410-697-9672
Agency POC E-mail Address:
Ramesh.manian@maryland.gov
Agency POC Fax:
Agency POC Mailing Address:
100 Community Place Crownsville MD 21032

Section 3 – Delivery Address / Work Site POC Information (if different from above)

Agency On-site Contact Name:
Ramesh Manian

Brian Kline

Agency On-site Phone Number:
301-237-1680 443-829-5298
Agency On-site E-mail Address:
Ramesh.manian@maryland.gov Brian.Kline@Maryland.gov

bkline@skylinenet.net

Agency On-site Fax:
Agency On-site Address:
6958 Aviation Blvd Suite J Glen Burnie MD 21061

Section 4 – Scope of Work

FA I – Microcomputers, PCs, Servers, and Associated Peripherals (Provide product specifications below. If some or all specifications are unknown, Master Contractors may propose products based on a detailed description in the Business Need / Required Functionality field*)

*Business Need / Required Functionality
Product Name
Product Description
Model #
Qty
Due Date

mm/dd/yyyy

1.
2.

3.

FA II - Printers and Associated Peripherals (Provide product specifications below. If some or all specifications are unknown, Master Contractors may propose products based on a detailed description in the Business Need / Required Functionality field*)

*Business Need / Required Functionality
Product Name
Product Description
Model #
Qty

Due Date mm/dd/yyyy

1.

2.

3.

FA III - Network Communication Equipment (Provide product specifications below. If some or all specifications are unknown, Master Contractors may propose products based on a detailed description in the Business Need / Required Functionality field*)

*Business Need / Required Functionality
DOIT NetApp Hardware renewal 7 Month Extension – Server and Storage Team
Product Name
Product Description
Model #
Qty
Due Date

mm/dd/yyyy

FA IV – Installation and Training Services (Provide a detailed description of required services and deliverables and include MBE goal listed above. MBE goal should be calculated only on FA IV value.

Installation / Training Services

Deliverables

Start Date mm/dd/yyyy

End Date mm/dd/yyyy

1.

2.

3.

FA V - Manufacturer's Extended Warranty (Provide a detailed description of warranty requirements and deliverables)

Warranty Requirements

Deliverables

Start Date mm/dd/yyyy

End Date

NetAPP Rep:

Autumn Nolan Autumn.Nolan@Netapp.com

(2) NetApp Warranty Extension, FAS8200A, Post Warranty Part# CSWARRANTYEXTENSION Serial Number:

721927000055,721927000056

** 7 months of service**

Entitlement contract number
01/01/2026
7/31/2026

(2) NetApp SupportEdge Premium 4hr Onsite, FAS8200A Part# CS-O2-4HR Serial Numbers:

721927000055,721927000056

** 7 months of service**

Entitlement contract number
01/01/2026
7/31/2026

(1) NetApp Warranty Extension, E-Series, Post Warranty Part# CSWARRANTYEXTENSION Serial Numbers:

721927500049

** 7 months of service**

Entitlement contract number
01/01/2026
7/31/2026

(1) NetApp SupportEdge Premium 4hr Onsite, E-Series.

Part#CS-O2-4HR Serial Numbers:

721927500049

** 7 months of service**

Entitlement contract number
01/01/2026
7/31/2026

(2) NetApp Warranty Extension, FAS9000A, Post Warranty Part# CSWARRANTYEXTENSION Serial Number: 722014000031,722014000032

** 7 months of service**

Entitlement contract number
01/01/2026
07/31/2026

(2) NetApp SupportEdge Premium 4hr Onsite, FAS9000A Part# CS-O2-4HR Serial numbers:

722014000031,722014000032

** 7 months of service**

Entitlement contract number
01/01/2026
7/31/2026

FA VI – Security, Cameras and Associated Peripherals (Provide product specifications below. If some or all specifications are unknown, Master Contractors may propose products based on a detailed description in the Business Need / Required Functionality field*)

*Business Need / Required Functionality
Product Name
Product Description
Model #
Qty
1. Price
2.

3.

Section 5 – Evaluation Criteria – Technical Proposal (Provide a list of evaluation criteria in descending order of importance)

Evaluation Criteria

1. Price

Due Date

2.

3.

Basis for Award Recommendation The agency Point of Contact listed in Section 2 will recommend the award to a responsive and responsible Master Contractor that provides the most advantageous offer considering the price and evaluation factors above. The agency Point of Contact will initiate and deliver a PO to the selected Master Contractor.

All awards from this PORFP shall comply with the requirements of COMAR 21.05.13.06.

NO BID NOTICE/VENDOR FEEDBACK FORM

To help us improve the quality of State solicitations and to make our procurement process more responsive and business-friendly, please provide comments and suggestions regarding this solicitation. Please return your comments with your response. If you have chosen not to respond to this solicitation, please e-mail or fax this completed form to the attention of the Agency Point of Contact listed in Section 2.

Title: Hardware Solicitation No: 060B2490022

PORFP:

1. If you have chosen not to respond to this solicitation, please indicate the reason(s) below:

· Other commitments preclude our participation at this time.

· The subject of the solicitation is not something we ordinarily provide.

· We are inexperienced in the work/commodities required.

· Specifications are unclear, too restrictive, etc. (Explain in REMARKS section)

· The scope of work is beyond our present capacity.

· Doing business with the State is simply too complicated. (Explain in REMARKS section)

· We cannot be competitive. (Explain in REMARKS section)

· Time allotted for completion of the Bid is insufficient.

· Prior State of Maryland contract experience was unprofitable or otherwise unsatisfactory. (Explain in REMARKS section)

· Other: _________________________________________________________

2. If you have submitted a response to this solicitation, but wish to offer suggestions or express concerns, please use the REMARKS section below.

REMARKS: _________________________________________________________________

Offeror Name: ________________________________ Date: _______________________

Contact Person: _________________________________ Phone (____) _____ - ________

Address: _________________________________________________________________

E-mail Address:____________________________________________________________

Revised 051623

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