RFQ_FBI_150021363_Video_Clipping_Service_27_May_2015.pdf

FBI RFQ 150021363

SECTION I

INTRODUCTION AND SYNOPSIS

1.1 GENERAL

The Federal Bureau of Investigation (FBI) is issuing a Request for Quote, in accordance with Federal Acquisition Regulation (FAR) Parts 12 and 13, for the purpose of obtaining

Video Clipping Services.

1.2 SYNOPSIS

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6 and FAR Part 13, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation;

proposals are being requested and a written solicitation will not be issued.

The solicitation number is RFQ 15- 0021363, attached, and is issued as a Request for

Quote (RFQ), for commercial items. It is the responsibility of the quoter to be familiar with the incorporated provisions and clauses. The associated North American Industrial

Classification Code (NAICS) for this procurement is 519130.

The FBI has a requirement for an Internet based new monitoring service, which shall collect and furnish real-time and archival television and radio broadcasts, covering selection international, national, and local media markets. This service shall allow FBI employees the ability to search, retrieve, view, download, disseminate electronically and via DVD, and archive television and radio broadcast material. The quote is for 80 user ids per month and an additional user ID, not to exceed five, in any given year.

FAR provision 52.212-1, Instructions to Offerors Commercial applies to this acquisition.

FAR provision 52.212-2, Evaluation – Commercial Items applies to this acquisition.

The basis for award is Best Value with Technical most important. Technical includes the minimum and desired, and demonstration. The description of the quoter’s data rights dissemination policy is part of the minimum and desired evaluation. Technical and Past

Performance and Section 508 combined are more important than price. Past Performance is pass/fail. If you fail past performance, you are ineligible for award. If you fail to provide the required Section 508 compliance documentation, you are ineligible for award.

Quoters are advised to include a completed copy of the FAR provision 52.212-3, Offeror

Representations and Certifications – Commercial Items, with its offer. FAR clause

52.212-4, Contract Terms and Conditions – Commercial Items, applies to this acquisition.

FAR clause 52.212-5, Contract Terms and Conditions Required to Implement Statutes or

Executive Orders – Commercial Items, applies to this acquisition. In addition, the following FAR clauses cited in the clause are applicable to this acquisition: 52,222-19 –

Child Labor, 52.222-21 – Prohibition Segregated Facilities, 52,222-26 – Equal

Opportunity, 52.222-35 – Equal Opportunity for Veterans, and 52.2222-36- Affirmative

Action for Workers with Disabilities.

Additional FAR clauses included are 52-217.6 – Option for Increased Quantity, 52.217-8 –

Option to Extend Services, and 52.217-9 – Option to Extend the Term of the Contract.

It is the responsibility of the Quoter to monitor this site for any amendment(s) that may be issued to the RFQ. All responsible sources may submit a quote as outlined in the RFQ, which will be considered by the FBI.

Questions regarding this RFQ shall be received in writing, via e-mail to

Deborah.Foley@ic.fbi.gov on or before June 9, 2015 at 11:00 a.m. Please include in the subject line: RFQ 15-0021363 FBI Video Clipping Service Question. No phone calls, please.

The RFQ closes on June 23, 2015 at 12:00 p.m.

Contracting Office Address:

935 Pennsylvania Avenue NW

Washington DC 20535

Primary Point of Contact:

Deborah Foley

Contracting Officer deborah.foley@ic.fbi.gov mailto:Deborah.Foley@ic.fbi.gov

SECTION 2

STATEMENT OF WORK (SOW)

FBI VIDEO CLIPPING SERVICE

2.1 General Information

2.1.1. Introduction

The FBI has a requirement for an Internet-based news monitoring service, which shall collect and furnish near real-time and archival television and radio broadcasts, covering select international, national, and local media markets. This service shall allow FBI employees the ability to search, retrieve, view, download, disseminate electronically and via DVD, and archive television and radio broadcast material.

2.1.2. Background

The role of the FBI's Office of Public Affairs (OPA) is to enhance and maintain public trust and confidence in the FBI by widely sharing information about the organization's mission, accomplishments, operations, and values. OPA accomplishes this by facilitating the public release of information across numerous channels, including via national, international, and local television and radio broadcast media. In its efforts to respond to media requests, strategically manage the FBI's external public communications, and better enable the dissemination of FBI public information during a major incident or crisis, OPA needs the ability to monitor and share breaking news, long-form television and radio journalism projects, and the larger public conversation about law enforcement, national security, international affairs and civil rights. An Internet-based news monitoring service will afford OPA this capability.

2.2 Scope or Objectives

The Office of Public Affairs seeks to provide its Public Affairs Specialists, Field Office media representatives and FBI executives with a web-based television and radio broadcast search and monitoring service, allowing personnel to have better situational awareness, better support both proactive and reactive public communications strategies, and better capture broadcast material that may be of value to investigative and/or operational matters.

This service shall be available via any Internet-connected computer to the Bureau's geographically dispersed population. Users will have the ability to search, retrieve, download, and disseminate content in near real-time.

2.3 Work Requirements

2.3.1 Technical Requirements

The contractor shall provide all the minimum requirements and, where applicable, all corresponding desired states:

Minimum Desired Shall provide an easy-to-use user interface with the ability to search, view and share clips for a minimum of 80 users with the ability to add more users. Real-time video content shall be accessible within two hours of original broadcast. Service shall be provided via any Internet connected computer to the Bureau’s geographically dispersed population. The video monitoring service shall be accessible 24/7/365 with the exception of regularly scheduled maintenance.

Shall provide at a minimum, the following indexed and searchable criteria for video and audio clips and transcripts:

name, date/time, outlet/channel, market, topic/keyword, and close-captioned material

Allow for user-generated saved searches, provide

Boolean search capability

Shall provide full-length transcript text and unlimited transcripts from the contractor electronically, upon request from the FBI, within 24 hours.

Shall provide ability to email an unlimited number of selected broadcast clips as either files or non-expiring links.

FBI will operate and store all content on the contractor’s information system/network. All stored content shall be accessible on the contractor’s site for the life of the contract with the ability to organize and store content by user defined categories.

Shall provide video content in 320 x 420 streaming resolution.

Higher resolution such as 720 x480 is preferred.

Shall provide ability to download, locally store, and burn clips to DVD/CD in a format viewable on standard audio/video equipment.

Shall provide the ability to edit, store, disseminate, and reproduce clips up to 60 minutes in length.

Preference is for 120 minutes.

Shall provide an internet-based television and radio monitoring service covering the 210 Designated Market

Areas as defined by Nielsen Media Research. Users shall be able to search, archive and disseminate from these sources as listed in Section II – Sources.

Access to HBO content

Shall provide the ability to search, retrieve, view, download, and disseminate content archived over the previous one (1) year period from the date of the user-generated search.

Preference will be given to longer periods of time in which clips are still searchable and retrievable.

Shall provide training to the FBI’s 80 users and any additional users that are added during the life of the contract. Training includes but is not limited to on-line training modules, training manuals/booklets, on-line instruction/support or live training.

Shall provide technical support 5 days a week, 52 weeks a year for 8 hours a day.

Longer technical support hours per day given preference to support different time zones. (in particular, preference given if they can provide support to Alaska and Hawaii in their normal business hours, as well as the continental US business hours)

Data Rights: The FBI desires broad authority and ability to disseminate content internally and externally for training purposes and investigational purposes that is downloaded from the site.

2.3.2. Service and Maintenance

In the event of an outage longer than two (2) hours, other than routine maintenance, the contractor shall notify the Project Manager via email as to the status of the problem, the remedy to the problem, and the anticipated down time. The contractor shall also notify all users via email as to the anticipated down time.

Should system accessibility be disturbed for more than 12 hours, the contractor shall pro-rate the monthly fees by 24 hours. In the event that the service remains out-of-service beyond five (5) days, the Government may elect, if service cannot be restored in a reasonable amount of time, to pursue for a termination for default.

Provide training and help desk support on any application upgrades throughout the term of the contract; and

Provide a main point-of-contact(s) for technical and administrative issues.

2.3.3. Sources

Provide search, archival, and dissemination capability of select local, national and international television and radio markets in the contiguous United States, Alaska, Hawaii, and Puerto Rico, to include but not limited to the 210 Designated

Market Areas as defined by Nielsen Media Research;

Provide search, archival, and dissemination capability from specific networks to include:

ABC

Al-Jazeera America

A&E

BBC

BBC America

Biography

Bloomberg

CBS

CNN

CNN Headline News

C-SPAN1

C-SPAN2

C-SPAN3

The Discovery Channel

Federal News Radio

Fox News Channel

The History Channel

Investigation Discovery (ID)

MSNBC

National Geographic Channel

NBC

National Public Radio

PBS

Access to HBO is preferred

2.4 Security

The contractor shall safeguard all information that discloses the identity of the users and the information requested, as well as protect information from access from unauthorized contractor personnel.

2.5 Section 508 Compliance

Section 508 of Rehabilitation Act of 1973 (29 U.S.C. 794d) generally requires Electronic and

Information Technology acquired and used by federal agencies to meet standards established at 36

CFR Part 1194 for accessibility by individuals with disabilities.

Information, documentation and support requirements from 36 CFR 1194 Subpart D have been determined to apply to this acquisition. Quoters must describe how the information, documentation, and support requirements identified as applicable in the attached Government

Product/Service Accessibility Template (GPAT) will be met.

2.6 General Information

2.6.1 Place of Performance

N/A. No material, software, or hardware shall be housed on FBI networks or in FBI facilities

2.6.2 Government Points of Contract

Contracting Officer Project Manager

Deborah Foley Kenneth Hoffman

Federal Bureau of Investigation Federal Bureau of Investigation

Phone: (202) 324-7856 (202) 324-5992

E-mail: Deborah.Foley@ic.fbi.gov E-mail: khoffman@ic.fbi.gov

Technical Point of Contact

Katherine Zackel

Federal Bureau of Investigation

Phone: (202) 324-6918

E-mail: Katherine.Zackel@ic.fbi.gov

2.6.3 Period of Performance

The Period of Performance shall be for one base year with four (4) one year options, and shall not exceed five (5) years total.

The anticipated period of performance of this contract is as follows:

mailto:Deborah.Foley@ic.fbi.gov mailto:Katherine.Zackel@ic.fbi.gov

Base Year: Anticipated July 7, 2015 – July 6, 2016

Option Year One: Anticipated July 7, 2016 – July 6, 2017

Option Year Two: Anticipated July 7, 2017 – July 6, 2018

Option Year Three: Anticipated July 7, 2018 – July 6, 2019

Option Year Four: Anticipated July 7, 2019 – July 6, 2020

2.6.4 Government Furnished Property

No Government Furnished Property will be issued.

2.6.5 Type of Award

The FBI intends to award a Firm Fixed Price Contract and will be made in accordance with FAR Part 13 and FAR Part 12.6.

2.6.6 Correspondence

To promote timely and effective administration, correspondence shall be subject to the following procedures:

a. Technical correspondence shall be addressed to the Project Manager, Kenneth Hoffman with an information copy to the Contracting Officer (CO):

b. All contractual correspondence shall be addressed to the Contracting Officer at the address listed in 2.5.2.

2.6.7 Contracting Officer

All contract administration shall be effected by the CO. Communications pertaining to contract administration matters shall be addressed to the CO. No changes in or deviations from this contract are authorized unless directed in writing by the CO.

The CO is the only person authorized to make or approve any changes in any of the requirements of the contract and notwithstanding any provisions contained elsewhere in this contract. The said authority remains solely with the CO. In the event, the Contractor makes any changes at the direction of any person other than the CO, the change shall be considered to have been made without the authority of the

CO and no adjustment shall be made in the contract price to cover any increase in costs incurred as a result thereof. The CO is also responsible for making final decisions on matters under dispute, unsatisfactory performance, as well as contract terminations for convenience or default.

2.6.8 Authority to Obligate the Government

The Contracting Officer is the only individual who can legally commit or obligate the Government to the expenditure of public funds. No cost chargeable to the contact can be incurred before receipt of a fully executed contract or specific authorization from the Contracting Officer.

2.6.9 Submission of Invoices

All invoices shall be submitted via e-mail to Project Manager Ken Hoffman at k.hoffman@ic.fbi.gov with a copy to Contracting Officer Deborah Foley at deborah.foley@ic.fbi.gov.

The Contractor shall submit proper invoices on a monthly basis for the work performed during the period being invoiced. A proper invoice shall include the following information:

Name and address of the Contractor

Invoice date and number

Purchase Order number

Description, price and quantity of services/supplies actually being rendered

Delivery date/Period of Performance covered by the invoice

DUNS number

Payment Terms

Name and address of the Contractor’s official to whom payment is to be sent.

Name, title, phone number, and mailing address of contact person to be notified in the event of a defective invoice.

2.6.10 Payment for Unauthorized Work

No payment shall be made for any unauthorized changes to the work specified herein. This includes any service performed by the Contractor on his or her own volition or at the request of an individual other than the Contracting Officer. Only the Contracting Officer is authorized to change the specifications, terms and conditions under this effort.

2.6.11 Notice of Delay

If, because of technical difficulties, the contractor becomes unable to complete the work as described herein, notwithstanding the exercise of good faith and diligent efforts in performing the work called for under this contract, the Contractor shall give the Contracting Officer written notice of the anticipated delay and the reasons for it. The notice and reasons shall be delivered promptly after the condition creating the anticipated delay becomes known to the Contractor.

mailto:k.hoffman@ic.fbi.gov mailto:deborah.foley@ic.fbi.gov

SECTION 3

Instruction to Quoters

3.0 Submission Instructions

To assure timely and equitable evaluation of quotes, Quoters must follow the instructions contained herein. Quoters are required to meet all solicitation requirements, including terms and conditions, representations and certifications, and requirements. Quotes shall be received no later than 12:00 p.m., Eastern Standard Time (EST), on June 23, 2015. Quotes received after this time will not be considered for award.

A complete quote shall consist of a cover letter, executive summary, a completed copy of the Offeror’s

Representations and Certifications – Commercial Items – FAR 52.212-3, Section 508 compliance summary, technical requirement summary, past performance references, price quote and a demonstration via teleconference.

Each Quoter is required to do a demonstration via teleconference of its capability to provide the services requested by the FBI during the evaluation period at a specified date and time. The demonstration will consist of two searches. One representative from each Quoter will conduct the demonstration. All costs associated with the demonstration are the responsibility of the quoter. The FBI will not reimburse for any expenses for the demonstration. The demonstration will be conducted via teleconference at a number provided by the FBI after receipt of the quote. It is anticipated that demonstrations will be scheduled two to three days after the RFQ closing date.

All quotes shall be handled in accordance with FAR Subpart 3.104.

Information requested herein must be furnished electronically in full compliance with these instructions.

The information requested and the manner of submission is essential to permit prompt evaluation of all quotes on a fair and uniform basis.

Clarity and completeness of quotes are of the utmost importance. Therefore, quotes shall be written in a practical, clear and concise manner.

3.1 Question and Answer Period

All questions concerning this quote must be sent via email to the Contracting Officer by 11:00 am EST on

June 9, 2015. Contractors should not expect the FBI to answer any questions received after this date and time. The source of the question will not be posted.

3.2 Format for Submission

The quote submission shall consist of the following:

Cover Letter & Executive Summary

Completed Copy of Offeror’s Representations and Certifications – Commercial Items -

FAR 52.212-3

Section 508 Compliance

Technical Requirements

Past Performance

Price

The Quoter shall prepare the quote submission as listed below:

VOLUME TITLE PAGE LIMIT

Volume I Cover

Letter/Executive

Summary

2 Pages

Volume II Completed Copy

Offeror

Representations and

Certifications –

Commercial

Items FAR

52.212-3

No Limit

Volume III Section 508

Compliance

VPAT

10 Pages to include

Attachment A Section 508

GPAT

Volume

IV

Technical

Data Rights

10 Pages – Attachment B

2 Pages

Volume V Price 1 page, Attachment C

Volume

VI

Past

Performance

10 Pages Attachment D

The Contractor shall submit one (1) electronic version compatible with the Microsoft Office 2007

Software Suite. An emailed copy of all quotation materials shall be provided to the CO at

Deborah.Foley@ic.fbi.gov by the specified due date/time. Print settings must be established so each page prints on an 8 ½ by 11 inch piece of paper. Files may be compressed, however please be advised that files larger than 10MB are not received by our system.

Page limitations shall be treated as maximums. If exceeded, the excess pages will not be read or considered in the evaluation of the quote. A page is defined as each face of a sheet of paper containing information. When both sides of a sheet display printed material, it shall be counted as two (2) pages. The text size shall be Times New Roman in a font size no less than 11 point.

Table of contents, cover sheets, and cover letters count against the page limits.

3.3 Content of Submission

3.3.1 Cover Letter/Executive Summary (2 Page Limit) – Volume I

An authorized official who can obligate the Quoter shall sign a Cover Letter in contractor format. The letter shall identify the Quoter’s primary and alternate administrative points of contact and DUNS number. In addition, the Cover Letter will identify the point of contact to include name, phone number and email address for the scheduling of the teleconference demonstration.

If not noted in Cover Letter/Executive Summary of your submission, it will be assumed that the

Quoter proposes no assumption, conditions, or exceptions for award, and agrees to comply with all of the terms and conditions as set forth herein. It is not the responsibility of the Government to seek out and identify assumption, conditions, or exceptions buried within the Contractor’s submission. Any exception to the solicitation terms and conditions must be accompanied with a complete rationale as to why exception is taken.

3.3.2 FAR 52.212-3 – Offeror Representations and Certifications – Commercial Items

– Volume II

Quoters shall include a completed copy of the FAR provision 52.212-3, Offeror Representations and Certifications – Commercial Items with its quote.

3.3.3 Section 508 – Volume III

Information, documentation, and support requirements from 36 CFR part 1194 Subpart D have been determined to apply to this acquisition. Solicitation respondents must describe how the information, documentation, and support proposed for Electronic and Information Technology

(EIT) deliverables meet at least those requirements identified as applicable in the attached

Government Product/Service Accessibility Template (GPAT) – Attachment A. Vendors shall complete columns 4 and 5 of the GPAT and return it as Volume II of the quote.

3.3.4 Technical (10 Page Limit Minimum v. Desired and 2 Page Limit Data Rights) – Volume IV

A. Minimum v. Desired: The Quoter shall detail how their product meets the 11 Minimum

Requirements, and the 6 Desired factors. The Quoter shall provide an explanation as to how they meet each minimum requirement. The Quoter shall provide an explanation as to the extent to which they meet each desired factor in Attachment B.

B. Demonstration

A component of the Technical Requirement is a demonstration of two searches via teleconference with screen sharing ability on a personal computer to the respective Quoter’s website. Quoter will provide the FBI Evaluation Team with a user id for this demonstration. Upon receipt of each

Offeror’s quote, the FBI Contracting Officer will reach out to the designated point of contact for scheduling the demonstration.

C. Data Rights

The FBI seeks broad authority and ability to disseminate content derived through the respective

Quoter’s site throughout the FBI for investigative and training purposes. Quoters must describe the

FBI’s rights to reproduce and disseminate content derived from the site. Note that the FBI will need to disseminate this content both within the FBI and externally for training and investigative purposes.

Attachment B.

3.3.5 Price (2 Page Limit) – Volume V

The Pricing Volume shall be a separate volume from the Cover Letter/Executive Summary/Technical

Volume. The quote will be for 80 user id’s with a separate line item to add each additional user ID.

Contract Line Item (CLIN)

CLIN Description Quantity Unit

0001 Base Year

User ID’s

80 Per Month

0002 Base Year

Additional User ID

1 Per Month

0003 Option Year 1

User ID

80 Per Month

0004 Option Year 1

0005 Option Year 2

80 Per Month

0006 Option Year 2

0007 Option Year 3

80 Per Month

0008 Option Year 3

0009 Option Year 4

80 Per Month

0010 Option Year 4

This document shall contain the completed spreadsheet in Attachment C.

3.3.5 Past Performance (10 Page Limit) – Volume VI

The Past Performance Volume shall be a separate volume. Quoters shall provide two references from different projects, which demonstrate expertise and experience in supplying and supporting a similar type of effort, particularly in the Government arena. The example projects must have been completed within the past five years or still be in progress for a minimum of six months that allows for an assessment of the Quoter’s performance. Attachment D has been provided for use in submission of this information.

The Quoter shall furnish the following information for each contract provided as a past performance reference.

Company/Division Name

Customer Name/POC

E-Mail Address for POC

Telephone Number for POC

Contract Number

Contract Type (FFP, T&M)

Total Contract Value

Description of the work performed, including scope and responsibilities

Place and Period of Performance

The FBI will then reach out to the past performance reference POC’s and ask five questions listed in

Attachment E. Please alert the past performance reference POC’s that you provide that the FBI will be contacting them.

The Past Performance information shall be evaluated as Pass/Fail Criteria. Failure to receive a passing evaluation will disqualify the quote package from the solicitation. Past Performance of less than six months will be rated as Neutral/Pass.

3.4 Evaluation Criteria

3.4.1 Basis for Award

Award shall be made on a Best Value basis with Technical most important. Technical includes the

Minimum and, Desired, and Demonstration. The description of the quoter’s data rights dissemination policy is part of the minimum v. desired evaluation. Technical and Past Performance and Section 508 combined are more important than price. Past Performance is pass/fail. If you fail past performance, you are ineligible for award. Section 508 Compliance Documentation is Pass/Fail.

If you fail to provide the required Section 508 Compliance documentation, you are ineligible for award. Award of this quote will be made on a competitive best value basis, using “tradeoff” among price and non-price factors. The Government may elect to award to other than the lowest price quote, or other than the highest technically evaluated quote.

3.4.2 Evaluation Factors and Ratings

The color code rating depicts how well the quote meets the evaluation standards. Color code ratings will be assigned based upon a consensus of the Evaluation Team. The Color ratings are listed below.

An individual factor rating that falls below Green/Acceptable and/or a fail, will be ineligible for award.

3.4.3 Factor 1: Technical Volume

The Technical Volume is comprised of two (2) subfactors. Each subfactor will receive an individual adjectival ratings. The technical volume will be an overall roll-up of the two (2) subfactors. If either subfactor receives less than a Green/Acceptable adjectival rating, then the quote shall be ineligible for award. Each subfactor is equal in importance.

Overall Roll-Up of Technical Subfactors

Color Rating Description Blue Outstanding Quote meets all minimum requirements and has many desired factors. The demonstration displayed a very high degree of ease of use and a highly intuitive design. Quote has a high probability of success; contains no weaknesses or deficiencies.

Purple Good Quote meets all minimum requirements and has some desired factors. The demonstration displayed that the service is easy to use and intuitive. The

Quote has a good probability of success; contains no significant weaknesses and only minor, correctable weaknesses exist.

Green Acceptable Quote meets the minimum requirements. It appears reasonably intuitive and relatively easy to use with moderate training. The Quote has an average probability of success with no significant weaknesses and any deficiencies can be readily corrected.

Red Unacceptable Fails to meet minimum requirements or has other significant deficiencies. It appears unintuitive or otherwise difficult to use even with moderate training. Not eligible for award.

A. Subfactor A - Minimum v. Desired: The Quoter shall be evaluated on whether the quote meets and/or exceeds the listed minimum and desired requirements as noted in the chart Attachment B.

Quoter shall explain how they meet each minimum requirement and each desired factor. Data

Rights are part of the desired requirements with the FBI seeking broad authority and ability to disseminate content derived through the respective Quoter’s site.

Minimum v. Desired Adjectival Ratings

Color Rating Description Blue Outstanding Quote meets all minimum requirements and has many desired factors. Quote has a high probability of success;

contains no weaknesses or deficiencies.

Purple Good Quote meets all minimum requirements and has some desired factors. The

Quote has a good probability of success; contains no significant weaknesses and only minor, correctable weaknesses exist.

Green Acceptable Quote meets the minimum requirements. The Quote has an average probability of success with no significant weaknesses and any deficiencies can be readily corrected.

Red Unacceptable Fails to meet minimum requirements or has other significant deficiencies. Not eligible for award.

3.4.4 B. Subfactor B - Demonstration

The Quoter shall demonstrate to the evaluation members how to execute two searches via teleconference with the FBI evaluators logged onto the respective quoter’s website with screen sharing ability. The demonstration in total will not exceed 45 minutes in length. The two searches include:

1. Identify, clip, save, and electronically disseminate a particular news clip pre-identified by the FBI, and

2. Identify all news coverage clips for an event pre-identified by the FBI. Demonstrate how to share those clips electronically, which will involve generating a report with embedded hyperlinks, creating a shareable, saved search, or providing another manner in which to share bulk results.

The purpose of the demonstration is to validate that the site does what it is intended to do. Quoters shall be evaluated on their site’s demonstrated ease of use, how easy is it to find a specific clip, how intuitive is the site and how user friendly is it to view and share multiple clips on the same topic with FBI personnel.

Demonstration Adjectival Ratings

Color Rating Description Blue Outstanding The demonstration displayed a very high degree of ease of use and a highly intuitive design. Quote has a high probability of success; contains no weaknesses or deficiencies.

Purple Good The demonstration displayed that the service is easy to use and intuitive. The

Quote has a good probability of success; contains no significant weaknesses and only minor, correctable weaknesses exist.

Green Acceptable The demonstration appears reasonably intuitive and relatively easy to use with moderate training. The Quote has an average probability of success with no significant weaknesses and any deficiencies can be readily corrected.

Red Unacceptable The demonstration appears unintuitive or otherwise difficult to use even with moderate training. Not eligible for award.

3.4.5 Past Performance

Past Performance shall be evaluated on contracts of similar scope and performance and will be based on the reference POC’s responses to the questions noted below:

1. Quoter’s record of success at providing their service 24/7/365 with the exception of scheduled maintenance.

2. Quoter’s record of success at providing timely training to designated staff.

3. Quoter’s record of success at achieving a high level of customer satisfaction.

4. Quoter’s level of success at performing at or near proposed cost/price.

5. Quoter’s level of success at providing responsive solutions to issues and opportunities.

The responses to the questions are an overall rating. The Government will evaluate the Quoter’s past performance to determine a Pass, Neutral, or Fail Rating. Lack of past performance will result in a

Neutral rating.

Past Performance Adjectival Ratings

Rating Description

Satisfactory/

Green - Pass

The Quoter’s past performance on recent projects of the nature, size, and scope of the

FBI requirement is sufficient to support the requirements of the statement of work and tasks. The Quoter’s past performance record indicates that it will successfully perform the required effort.

Marginal – Red

– Fail

The Quoter’s past performance record creates significant doubt that it will provide the services required without significant government intervention.

Neutral/White -

Pass

No past performance record or insufficient for evaluation. This is a neutral rating.

3.5 Section 508 Evaluation Ratings

Only quotes which contain adequate information to document their responsiveness to the Section 508 requirements will be eligible for additional merit consideration. Award must comply with Federal Acquisition

Regulation Part 39.2, which generally requires acquired Electronic and Information Technology to meet the applicable standards in 36 CFR 1194 unless an exception applies.

Section 508 compliance Documentation will be rated as follows:

RATING

DESCRIPTION

Fully

Compliant

The documentation establishes that the product meets the applicable Section

508 accessibility standards.

Not fully

Compliant

The documentation does not establish that the product meets Section 508 accessibility standards. Note that the product may be eligible for award pursuant to Subpart 39.2 of the Federal Acquisition Regulation. If meeting the accessibility standards causes an undue burden in accordance with FAR

39.2, Quoter shall provide a detailed explanation of the undue burden.

Unacceptable The quote does not contain the required documentation regarding Section 508 compliance (completed GPAT) and is not eligible for award. .

3.4.6 Price Evaluation

Each Quoter shall submit a price quote separate in accordance with the format provided in the Price

Schedule in Attachment D. A firm fixed price quote for 80 log-ins for a base year and each option year is required. In addition, a firm fixed price quote for adding an additional user id (quantity of one) not to exceed a total of 5 additional user id’s per year is also required. Price quotes will not be ranked or scored.

The Government will conduct a price analysis in accordance with FAR 13.106. A determination will be made as to whether the prices submitted by Quoters are complete in all aspects and whether the amounts submitted are calculated accurately.

SECTION 4

Provisions and Clauses

Clauses and Provisions

Incorporated by Reference:

52.212-1 Instructions to Offerors – Commercial Items April 2014

52.204-7 System for Award Management July 2012

52.212-2 Evaluation—Commercial Items. (Oct 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers: SEE RFP FOR

EVALUATION CRITERIA

[Contracting Officer shall insert the significant evaluation factors, such as (i) technical capability of the item offered to meet the Government requirement; (ii) price; (iii) past performance (see FAR

Technical and past performance, when combined, are __________ [Contracting Officer state, in accordance with FAR ]

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the

Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

52.212-3 Offeror Representations and Certifications—Commercial Items. (Mar 2015)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management

(SAM) website accessed through http://www.acquisition.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (p) of this provision.

(a) Definitions. As used in this provision— http://www.acquisition.gov/

“Economically disadvantaged women-owned small business (EDWOSB) concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13

CFR part 127. It automatically qualifies as a women-owned small business eligible under the

WOSB Program.

“Forced or indentured child labor” means all work or service—

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

“Immediate owner” means an entity, other than the offeror, that has direct control of the offeror.

Indicators of control include, but are not limited to, one or more of the following: ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

“Inverted domestic corporation”, means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

“Manufactured end product” means any end product in product and service codes (PSCs)

1000-9999, except—

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

“Place of manufacture” means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

“Restricted business operations” means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of http://uscode.house.gov/ military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of

2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of

2007) conducting the business can demonstrate—

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

“Sensitive technology”—

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically—

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International

Emergency Economic Powers Act (50 U.S.C. 1702(b)(3)).

“Service-disabled veteran-owned small business concern”—

(1) Means a small business concern—

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

“Small business concern” means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation.

“Small disadvantaged business concern”, consistent with 13 CFR 124.1002, means a small business concern under the size standard applicable to the acquisition, that—

(1) Is at least 51 percent unconditionally and directly owned (as defined at 13 CFR 124.105) by— http://uscode.house.gov/ http://uscode.house.gov/uscode-cgi/fastweb.exe?getdoc+uscview+t37t40+200+2++%2838%29%20%20AND%20%28%2838%29%20ADJ%20USC%29%3ACITE%20%20%20%20%20%20%20%20%20 http://uscode.house.gov/uscode-cgi/fastweb.exe?getdoc+uscview+t37t40+200+2++%2838%29%20%20AND%20%28%2838%29%20ADJ%20USC%29%3ACITE%20%20%20%20%20%20%20%20%20

(i) One or more socially disadvantaged (as defined at 13 CFR 124.103) and economically disadvantaged (as defined at 13 CFR 124.104) individuals who are citizens of the United States;

and

(ii) Each individual claiming economic disadvantage has a net worth not exceeding $750,000 after taking into account the applicable exclusions set forth at 13 CFR 124.104(c)(2); and

(2) The management and daily business operations of which are controlled (as defined at 13.CFR

124.106) by individuals, who meet the criteria in paragraphs (1)(i) and (ii) of this definition.

“Subsidiary” means an entity in which more than 50 percent of the entity is owned—

(1) Directly by a parent corporation; or

(2) Through another subsidiary of a parent corporation.

“Veteran-owned small business concern” means a small business concern—

(1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C.

101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and

(2) The management and daily business operations of which are controlled by one or more veterans.

“Women-owned business concern” means a concern which is at least 51 percent owned by one or more women; or in the case of any publicly owned business, at least 51 percent of its stock is owned by one or more women; and whose management and daily business operations are controlled by one or more women.

“Women-owned small business concern” means a small business concern—

(1) That is at least 51 percent owned by one or more women; or, in the case of any publicly owned business, at least 51 percent of the stock of which is owned by one or more women; and

(2) Whose management and daily business operations are controlled by one or more women.

“Women-owned small business (WOSB) concern eligible under the WOSB Program” (in accordance with 13 CFR part 127), means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States.

(b)(1) Annual Representations and Certifications. Any changes provided by the offeror in paragraph (b)(2) of this provision do not automatically change the representations and certifications posted on the SAM website.

(2) The offeror has completed the annual representations and certifications electronically via the

SAM website accessed through http://www.acquisition.gov. After reviewing the SAM database information, the offeror verifies by submission of this offer that the representations and certifications currently posted electronically at FAR 52.212-3, Offeror Representations and

Certifications—Commercial Items, have been entered or updated in the last 12 months, are current, accurate, complete, and applicable to this solicitation (including the business size standard applicable to the NAICS code referenced for this solicitation), as of the date of this offer and are incorporated in this offer by reference (see FAR 4.1201), except for paragraphs ______________.

http://uscode.house.gov/uscode-cgi/fastweb.exe?getdoc+uscview+t37t40+200+2++%2838%29%20%20AND%20%28%2838%29%20ADJ%20USC%29%3ACITE%20%20%20%20%20%20%20%20%20 http://uscode.house.gov/uscode-cgi/fastweb.exe?getdoc+uscview+t37t40+200+2++%2838%29%20%20AND%20%28%2838%29%20ADJ%20USC%29%3ACITE%20%20%20%20%20%20%20%20%20 http://www.acquisition.gov/ https://www.acquisition.gov/sites/default/files/current/far/html/Subpart%204_12.html#wp1073667

[Offeror to identify the applicable paragraphs at (c) through (p) of this provision that the offeror has completed for the purposes of this solicitation only, if any.

These amended representation(s) and/or certification(s) are also incorporated in this offer and are current, accurate, and complete as of the date of this offer.

Any changes provided by the offeror are applicable to this solicitation only, and do not result in an update to the representations and certifications posted electronically on SAM.]

(c) Offerors must complete the following representations when the resulting contract will be performed in the United States or its outlying areas. Check all that apply.

(1) Small business concern. The offeror represents as part of its offer that it □ is, □ is not a small business concern.

(2) Veteran-owned small business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents as part of its offer that it o is, o is not a veteran-owned small business concern.

(3) Service-disabled veteran-owned small business concern. [Complete only if the offeror represented itself as a veteran-owned small business concern in paragraph (c)(2) of this provision.]

The offeror represents as part of its offer that it o is, o is not a service-disabled veteran-owned small business concern.

(4) Small disadvantaged business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents, that it □ is, □ is not a small disadvantaged business concern as defined in 13 CFR 124.1002.

(5) Women-owned small business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents that it □ is, □ is not a women-owned small business concern.

(6) WOSB concern eligible under the WOSB Program. [Complete only if the offeror represented itself as a women-owned small business concern in paragraph (c)(5) of this provision.] The offeror represents that—

(i) It □ is,□ is not a WOSB concern eligible under the WOSB Program, has provided all the required documents to the WOSB Repository, and no change in circumstances or adverse decisions have been issued that affects its eligibility; and

(ii) It □ is, □ is not a joint venture that complies with the requirements of 13 CFR part 127, and the representation in paragraph (c)(6)(i) of this provision is accurate for each WOSB concern eligible under the WOSB Program participating in the joint venture. [The offeror shall enter the name or names of the WOSB concern eligible under the WOSB Program and other small businesses that are participating in the joint venture: __________.] Each WOSB concern eligible under the

WOSB Program participating in the joint venture shall submit a separate signed copy of the

WOSB representation.

(7) Economically disadvantaged women-owned small business (EDWOSB) concern. [Complete only if the offeror represented itself as a WOSB concern eligible under the WOSB Program in

(c)(6) of this provision.] The offeror represents that—

(i) It □ is, □ is not an EDWOSB concern, has provided all the required documents to the WOSB

Repository, and no change in circumstances or adverse decisions have been issued that affects its eligibility; and

(ii) It □ is, □ is not a joint venture that complies with the requirements of 13 CFR part 127, and the representation in paragraph (c)(7)(i) of this provision is accurate for each EDWOSB concern participating in the joint venture. [The offeror shall enter the name or names of the EDWOSB concern and other small businesses that are participating in the joint venture: __________.] Each

EDWOSB concern participating in the joint venture shall submit a separate signed copy of the

EDWOSB representation.

Note: Complete paragraphs (c)(8) and (c)(9) only if this solicitation is expected to exceed the simplified acquisition threshold.

(8) Women-owned business concern (other than small business concern). [Complete only if the offeror is a women-owned business concern and did not represent itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents that it □ is a women-owned business concern.

(9) Tie bid priority for labor surplus area concerns.