23 - SIN 411-3 Transportation Consulting Services SOW

Transportation, Delivery and Relocation Solutions (TDRS) Solicitation FBGT-GG-050001-B Refresh 21

Statement of Work for:

SIN 411-3 – Transportation Consulting Services

Contents SIN Description

1. Scope & Complexity

2. General Requirements

3. Reporting Requirements

4. Specific Requirements

SIN 411 3 – TRANSPORTATION CONSULTING SERVICES

SIN Description

SIN 411-3 Transportation Consulting Services, NAICS Code 541614, Open to All Sources

The Federal Government spent over $1.3 million in transportation consulting services in Fiscal Year 2018.

The Contractor shall provide transportation consulting and related services to assist the Government in meeting all of its transportation needs. This may include, but is not limited, transportation management, transportation security, transportation technology and to the following:

Analysis Operational overviews Risk assessment

Assessment

Outsourcing Security Auditing

Tariffs/Tenders

Studies Benchmarking

Performance metrics

Surveys Change management

Policy development/review Technology

Consulting

Preferred supplier programs Testing Data collection and analysis

Development/Assessment Training

E-commerce

Product evaluations Transportation Facilitation

Re-engineering Analysis/ studies

Marketing

Requirements development Transportation Integration Market research

Reporting

Transportation management

Typical tasks may include, but are not limited to:

• Develop strategies to support strategic sourcing in the transportation realm

• Study current transportation management processes and recommend efficiencies

• Identify security needs relative to transportation

• Provide the integrated transportation solutions agencies may require in responding to emergencies, disasters, drills, continuity of operations events, supplemental transportation needs, etc.

• Analyze transportation data to facilitate program management

• Re-engineer relocation processes

• Assess preferred supplier programs

• Assess tariff/tender programs for overall best value

• Develop requirements and/or specifications for transportation needs

• Assist in the evaluation of transportation proposals, services, contractor performance or products

• Conduct customer satisfaction surveys

• Test technologies

• Provide trend analysis of agency transportation spends to enable budget forecasting

• Facilitate meetings

This SIN does not include actual transportation system development or guard/security services associated with transportation.

1. Scope & Complexity

The Government is seeking services that industry normally accords to its clients.

The Contractor shall:

a) Provide a full range of services necessary to satisfy ordering agencies’ transportation consulting requirements.

b) Be capable of providing services for ordering agencies with multiple organizational levels and geographic locations nationwide and/or worldwide as specified in the Scope of Contract clause.

c) Be capable of coordinating transportation efforts with and among multiple Federal and State/local entities including the Department of Defense, Department of Transportation, Department of Homeland Security, General Services Administration and others.

d) Be capable of handling multiple task orders simultaneously

2. General Requirements

a) Provide transportation consulting services as ordered by agencies and specified herein to assist agencies in realizing cost and program efficiencies, streamlining processes and optimizing outcomes to better support the agencies’ missions.

b) Ensure that its staff maintains any generally required professional certification, accreditation, license, bond, and proficiency relative to their area of expertise. The Contractor shall retain documentation of such records. The Government will not pay for expenses to meet this requirement.

c) Perform services and ensure deliverables that are compliant with Government transportation and relocation regulations.

d) Ensure the continued high level performance of the contract when deemed essential to the national security of the country.

e) Provide a single access point for arrangement, coordination, booking, tracking, delivery, security, quality control, problem resolutions, claims resolution, and reporting of all activities associated with transportation solutions

3. Reporting Requirements

a) Provide all reports (web based, electronically, hardcopy or as requested) on contract usage that they offer commercially.

b) Include all passenger information for transactions paid by all forms of payment, including, but not limited to Government Charge Card in all reports

c) Provide Government agencies with standard commercial and customer reports as requested.

This includes but is not limited to the number of passengers and packages transported by day and time; passenger lists; mileage; etc.

d) Identify commercial reports that are available to enhance an agency’s ability to manage its transportation consulting. Reports should be available on a monthly, quarterly and yearly basis, and have the ability to roll up data at an aggregate level for the agency.

e) Provide the GSA with a quarterly report, electronically, on contract usage that details each ordering agency’s ground passenger expenditures for the given report period, and provide a cumulative total across all agencies serviced, by type of service ordered for the fiscal year report period.

NOTE: The Government operates on a fiscal year basis of October 1 through September 30 of each year. The report is due by the 15th calendar day after the end of each report period as indicated below:

Service Provided Between Services Report Due to GSA By January 1 and March 31 April 15 April 1 and June 30 July 15 July 1 and September 30 October 15 October 1 and December 31 January 15

The information shall be provided in an electronic commercial format readable in Microsoft Excel 2003, SP-2 and e-mailed to 1) transportation.programs@gsa.gov; and 2) onthego@gsa.gov

The Subject Line of the Email must include:

• Contract Number;

• Company’s Name;

• Special Item Number (SIN); and

• “Quarterly Transportation Consulting Services Report, by Agency”

Required Data Fields:

Type of Service Agency Number of Transactions*

(List by type of service ordered) Dollar Value of Transactions*

(List by type of service ordered)

Please note, GSA envisions moving to a web-based reporting mechanism to standardize and simplify reporting requirements and may, at GSA’s option, require reports be filed through an automated reporting tool provided by GSA.

Failure to Submit Reports. The failure to submit a report in two (2) consecutive quarters and or three (3) of four (4) quarters may result in negative evaluation when considering performance rating for renewing options and may result in termination of the Contract. Contractors with contracts on file for this SIN are required to submit a report even if no services were provided during the quarter.

Fraudulent Use. The contractor shall provide the GSA Contracting Officer a quarterly report listing any suspected fraudulent use of the Transportation, Delivery, and Relocation Solutions Schedule 48 by authorized or unauthorized users (e.g. using the TDRS schedule for personal use

vs. official government purposes). Contractors may report suspected fraudulent use to the GSA Contracting Officer at any time.

The Contractor shall include such information that would identify the possible fraud that occurred.

The information, if applicable, should include the name of the agency, account number if applicable, name and address of account, point of contact and phone number for the account, billing and payment information, the reason why it suspects fraudulent use, and any action taken by the Contractor. The Contractor shall provide any other additional relevant information.

4. Specific Requirements

a) Coordinate preparedness efforts and resources to support timely response and recovery.

b) Work cooperatively with other Federal, State and local government agencies and other contractors in providing services under this contract.

c) Participate in training and readiness exercises.

d) Provide risk analysis and risk assessments.

e) Conduct vulnerability assessments.

f) Assist in the development of emergency transportation response plans.

mailto:transportation.programs@gsa.gov mailto:_onthego@gsa.gov

g) Study current emergency transportation regulations and processes and recommend efficiencies.

h) Perform legal and regulatory review to identify impediments to emergency activities.

i) Provide technical advice in areas of storage and transportation.

j) Comply with the provisions of the National Response Plan during related events.

k) Assist in the development of transportation management plans.

l) Analyze existing transportation programs and identify operational efficiencies.

m) Study current transportation regulations and processes and recommend efficiencies.

n) Conduct benchmarking studies.

o) Perform legal and regulatory review to identify improvements or impediments to transportation activities.

p) Provide technical advice in areas of storage and transportation.

q) Assess damages to the transportation infrastructure as a result of a disaster, providing contingency plans in the short-term and recovery plans in the long-term.

r) Assess agency transportation needs and recommend movement of freight and passengers in the most cost-efficient manner.

s) Utilize personnel in the performance of the above cited services who have been appropriately screened through background checks in order to comply with agency security requirements as required.

t) Assist agencies in developing performance measures and indicators to optimize transportation outcomes. Perform strategic, business and action planning regarding fulfilling agency transportation needs.

u) Identify strategic sourcing efforts and strategies to promote cost and program efficiencies.

v) Promote central transportation management in the interest of realizing efficiencies.

w) Leverage commercial and Government transportation management best practices and recommend adoption of commercial standards and practices wherever possible.

x) Identify strategies to reduce the cost of Federal transportation management to achieve dramatic savings by avoiding unnecessary duplication of efforts among federal agencies and their organizational elements.

y) Provide Government-wide consolidated and aggregated data to support world class transportation management and afford greater visibility into Federal transportation processes for continued management improvement and cost savings.