13 - SIN 411-3 Transportation Consulting Services SOW

Transportation, Delivery and Relocation Solutions (TDRS) Solicitation FBGT-GG-050001-B Refresh 23

Statement of Work for:

SIN 411-3 – Transportation Consulting Services

Contents SIN Description

1. Scope & Complexity

2. General Requirements

3. Reporting Requirements

4. Specific Requirements

SIN 411 3 – TRANSPORTATION CONSULTING SERVICES

SIN Description

SIN 411-3 Transportation Consulting Services, NAICS Code 541614, Open to All Sources

The Federal Government spent over $1.3 million in transportation consulting services in Fiscal Year 2018.

The Contractor shall provide transportation consulting and related services to assist the Government in meeting all of its transportation needs. This may include, but is not limited, transportation management, transportation security, transportation technology and to the following:

Analysis Operational overviews Risk assessment

Assessment

Outsourcing Security

Auditing

Tariffs/Tenders

Studies Benchmarking

Performance metrics

Surveys Change management

Policy development/review Technology

Consulting

Preferred supplier programs Testing Data collection and analysis

Development/Assessment Training

E-commerce

Product evaluations Transportation Facilitation

Re-engineering Analysis/ studies

Marketing

Requirements development Transportation Integration Market research

Reporting

Transportation management

Typical tasks may include, but are not limited to:

Develop strategies to support strategic sourcing in the transportation realm

Study current transportation management processes and recommend efficiencies

Identify security needs relative to transportation

Provide the integrated transportation solutions agencies may require in responding to emergencies, disasters, drills, continuity of operations events, supplemental transportation needs, etc.

Analyze transportation data to facilitate program management

Re-engineer relocation processes

Assess preferred supplier programs

Assess tariff/tender programs for overall best value

Develop requirements and/or specifications for transportation needs

Assist in the evaluation of transportation proposals, services, contractor performance or products

Conduct customer satisfaction surveys

Test technologies

Provide trend analysis of agency transportation spends to enable budget forecasting

Facilitate meetings

This SIN does not include actual transportation system development or guard/security services associated with transportation.

1. Scope & Complexity

The Government is seeking services that industry normally accords to its clients.

The Contractor shall:

a) Provide a full range of services necessary to satisfy ordering agencies’ transportation consulting requirements.

b) Be capable of providing services for ordering agencies with multiple organizational levels and geographic locations nationwide and/or worldwide as specified in the Scope of Contract clause.

c) Be capable of coordinating transportation efforts with and among multiple Federal and State/local entities including the Department of Defense, Department of Transportation, Department of Homeland Security, General Services Administration and others.

d) Be capable of handling multiple task orders simultaneously

2. General Requirements

a) Provide transportation consulting services as ordered by agencies and specified herein to assist agencies in realizing cost and program efficiencies, streamlining processes and optimizing outcomes to better support the agencies’ missions.

b) Ensure that its staff maintains any generally required professional certification, accreditation, license, bond, and proficiency relative to their area of expertise. The Contractor shall retain documentation of such records. The Government will not pay for expenses to meet this requirement.

c) Perform services and ensure deliverables that are compliant with Government transportation and relocation regulations.

d) Ensure the continued high level performance of the contract when deemed essential to the national security of the country.

e) Provide a single access point for arrangement, coordination, booking, tracking, delivery, security, quality control, problem resolutions, claims resolution, and reporting of all activities associated with transportation solutions.

3. Reporting Requirements

a) Provide Government agencies with standard commercial and custom reports as requested.

b) Identify commercial reports that are available to enhance an agency’s ability to manage its transportation consulting. Reports should be available on a monthly, quarterly and yearly basis, and have the ability to roll up data at an aggregate level for the agency.

c) Provide services paid by all forms of payment, including, but not limited to Government Charge Card in all reports

d) Provide the GSA with a quarterly report, electronically, that details each ordering agency’s transportation consulting expenditures for the given report period, and provide a cumulative total across all agencies serviced, by type of service ordered for the fiscal year report period.

The Government operates on a fiscal year basis of October 1 through September 30 of each year. The report is due by the 30th calendar day after the end of each report period as indicated below:

Service Provided Between Services Report Due to GSA By

January 1 and March 31 April 30

April 1 and June 30 July 30

July 1 and September 30 October 30

October 1 and December 31 January 30

Electronic Submittal. The information shall be provided in an electronic commercial format readable in Microsoft Excel 2010 and uploaded into the Sales Reporting Portal

(SRP) https://srp.fas.gsa.gov/ as an attachment to contractor’s quarterly IFF and sales reporting.

Required Data Fields: The minimum data fields to be reported are:

Consulting Services

Type of Service (see SIN description above for service types)

Agency Duration of Service (months)

Dollar Value of Service*

Failure to Submit Reports. The failure to submit a report in two (2) consecutive quarters and or three (3) of four (4) quarters may result in negative evaluation when considering performance rating for renewing options and may result in termination of the Contract. Contractors with contracts on file for this SIN are required to submit a report even if no services were provided during the quarter.

Fraudulent Use: The contractor shall provide the GSA Contracting Officer a quarterly report listing any suspected fraudulent use of the Transportation, Delivery, and Relocation Solutions

Schedule 48 by authorized or unauthorized users (e.g. using the TDRS schedule for personal use

vs. official government purposes). Contractors may report suspected fraudulent use to the GSA

Contracting Officer at any time.

The information shall include, at a minimum, the agency, account number, name and address of account, point of contact and phone number for the account, shipping and billing information including the sender and recipient, origin and destination addresses, and proof of delivery. The contractor shall provide the relevant information and the reason why it suspects fraudulent use of the Government account number, including names, dates, phone numbers, origin and destination information for suspected shipments, billing and payment information, and any action taken by the Contractor.

Customized Reports:

(1) The Contractor, if offered commercially, shall provide upon request of the government agency, customized reports on service performed under this contract.

(2) The specific data elements of the report will be outlined in the Task Order.

GSA Contracting Office:

From time to time, the GSA Contracting Office may require and the Contractor shall provide agency-specific data on the contract services provided (e.g., number of transactions per service, associated sales, etc.) to respond to Congressional, policy, management or OMB inquiries about a specific agency(ies). This is separate from other reporting requirements identified herein.

https://srp.fas.gsa.gov/

4. Specific Requirements

a) Coordinate preparedness efforts and resources to support timely response and recovery.

b) Work cooperatively with other Federal, State and local government agencies and other contractors in providing services under this contract.

c) Participate in training and readiness exercises.

d) Provide risk analysis and risk assessments.

e) Conduct vulnerability assessments.

f) Assist in the development of emergency transportation response plans.

g) Study current emergency transportation regulations and processes and recommend efficiencies.

h) Perform legal and regulatory review to identify impediments to emergency activities.

i) Provide technical advice in areas of storage and transportation.

j) Comply with the provisions of the National Response Plan during related events.

k) Assist in the development of transportation management plans.

l) Analyze existing transportation programs and identify operational efficiencies.

m) Study current transportation regulations and processes and recommend efficiencies.

n) Conduct benchmarking studies.

o) Perform legal and regulatory review to identify improvements or impediments to transportation activities.

p) Provide technical advice in areas of storage and transportation.

q) Assess damages to the transportation infrastructure as a result of a disaster, providing contingency plans in the short-term and recovery plans in the long-term.

r) Assess agency transportation needs and recommend movement of freight and passengers in the most cost-efficient manner.

s) Utilize personnel in the performance of the above cited services who have been appropriately screened through background checks in order to comply with agency security requirements as required.

t) Assist agencies in developing performance measures and indicators to optimize transportation outcomes. Perform strategic, business and action planning regarding fulfilling agency transportation needs.

u) Identify strategic sourcing efforts and strategies to promote cost and program efficiencies.

v) Promote central transportation management in the interest of realizing efficiencies.

w) Leverage commercial and Government transportation management best practices and recommend adoption of commercial standards and practices wherever possible.

x) Identify strategies to reduce the cost of Federal transportation management to achieve dramatic savings by avoiding unnecessary duplication of efforts among federal agencies and their organizational elements.

y) Provide Government-wide consolidated and aggregated data to support world class transportation management and afford greater visibility into Federal transportation processes for continued management improvement and cost savings.