Fashion Planning Management - RFI Questions - v1.1.xlsx
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Fashion Planning Management Questions
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| Fashion Planning Management - RFI Letter - v1.2.doc | DOC document |
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Company
| Company Information | Response |
| General Information | |
| Company name | |
| Company address (corporate) | |
| Company telephone | |
| Company fax | |
| Web site | |
| Year company founded | |
| Senior management team (names, titles, years with company) | |
| Public or private | |
| Stock exchange and ticker symbol | |
| Are you currently in any discussions about being acquired? | |
| Contact Information | |
| Proposal(RFP) contact name | |
| Title | |
| Contact address | |
| Contact telephone | |
| Contact e-mail address | |
| Contact mobile phone | |
| Licensing | |
| What is your bugetary or list licensing cost for approx 70 users (initial + annual renewal)? | |
| Is there any special licensing for Disaster Recovery(DR) site? | |
| Is there special pricing for DR site, when the site is used only for periodic testing | |
| Services | |
| Provided by vendor or third party? | |
| What types of services are performed? | |
| Are online/remote services available? | |
| Are onsite services available? | |
| What certifications and training do services resources have? | |
| Describe your formal implementation methodology. | |
| What is the average length and budgetary pricing of a standard implementation? | |
| How are services quoted? | |
| What fee structures are offered? | |
| Time & Materials | |
| Fixed Price | |
| What is your change control process? | |
| Are services guaranteed? | |
| Maintenance | |
| Standard maintenance policy (attach if necessary). | |
| Are patches included? | |
| How are patches distributed? | |
| Upgrades | |
| How often are new releases available? | |
| Are upgrades included in support? | |
| How long does it take the average customer to complete an upgrade (including re-application of system modifications)? | |
| From start to finish, what was the longest time taken by any customer to complete an upgrade? | |
| What is the list or budgetary cost to complete an upgrade? | |
| What is the greatest cost ever incurred by a customer during an upgrade? | |
| How are custom configurations re-applied during upgrade? | |
| Must custom code always be re-applied during upgrade? | |
| Support | |
| Standard support policy (attach if necessary). | |
| Is price based upon sold price or current price? | |
| Has price increased in last 5 years? | |
| Provided by vendor or third party? | |
| Where is the support location? | |
| Escalation policy (attach if necessary). | |
| How far back are releases supported? | |
| 24/7 available? | |
| 24/7 staffed or beeper? | |
| Is Web support available? | |
| Patches available? | |
| Create new ticket? | |
| Check support ticket status? | |
| Do you support computer hardware? | |
| Do you support third party software (e.g. database)? | |
| Do you support customer-modified applications? | |
| Training | |
| Describe the overall approach of your training program (attach additional information if required). | |
| Is classroom training available? | |
| Is online training available via the Web? | |
| Do you offer customized or onsite training? | |
| What types of media/activities are employed in training? | |
| Written materials? | |
| Audio/visual? | |
| Hands-on workshops? |
&"Arial,Bold"&14 The Retail Planning RFI Template - Company
&"Arial,Bold"&14 The Retail Planning RFI Template - Company
&"Arial,Bold"&14 The Retail Planning RFI Template - Company
Location Planning & Grading
| Location Planning & Grading | Response (Y/N) | Comments |
| Location Financial Planning | ||
| Ability to interface with Oracle Retail RMS Merchandising and use RMS hierarchies | ||
| Drill down functionality. | ||
| Ability to aggregate data in any dimension defined (Product, Location and Time) | ||
| Ability to make adjustments at any level of the hierarchy. | ||
| Ability to define and use alternate hierarchies. | ||
| Ability to plan multiple seasons e.g.. Spring, Fall, Basic | ||
| Plan by any level in the location hierarchy | ||
| Ability to plan and revise a yearly or multiple year budgets, saving both the original and revised plans - including locking capabilities. | ||
| Visibility to LY, LLY, actual/forecast data for all plan elements at the plan level. | ||
| Ability to plan in retail and or fiscal calendar at a week, month, quarter and season level | ||
| Pre-season planning and in-season re-forecasting. | ||
| Ability to plan new stores | ||
| Plan sales over time with the ability to address calendar shifts. | ||
| Export to Excel. | ||
| Flexible/configurable views by user. | ||
| Highlight exceptions within plans. | ||
| Multiple measures and sophisticated / flexible formulae. | ||
| Multiple plan seed methods - LY Forecast, LY History, LLY History or NO SEED | ||
| Import at least two fiscal years history | ||
| Manage unit and financial forecasts. | ||
| Ability to plan best practice retail sales, receipts and inventory. Ability to convert $ plan to units. | ||
| Ability to plan initial receipts, reorder and transfers (in and out) and RTVs. Have visibility into history in these buckets at the same level of detail as the plan. | ||
| Lock plans at different levels. | ||
| Ability to plan in season to revise sales, inventory and receipt flow to reflect current performance. | ||
| Flexible/configurable solution. | ||
| Ability to add notes | ||
| Adjust plans based on percentage increase or decrease (while not affecting the locked element of the plan). | ||
| "What if" planning. Ability to apply different parameters to see what the outcome would be. | ||
| Pro-rate high level changes to lower levels of the plan | ||
| Ability to plan new stores using "like store" or "store profile" functionality. | ||
| Ability to plan inventory and receipts with visibility into historical and current on-order, on-hand, in-transit and store-to-store transfers, as well as returns to the DC. | ||
| Ability to create and save multiple views of the plan by user | ||
| Strict user control at any level of the plan for read and write access | ||
| Ability to manage by alerts and view exceptions | ||
| Are you willing to provide a product demo? | ||
| Can you provide references of customers you have previously worked with? | ||
| Grade/Cluster | ||
| Do you offer a store grading/clustering solution? | ||
| Can grades be computed off of multiple measures (For e.g. Actual Sales and Margin)? | ||
| Does your grading solution enable grouping by dept/class/subclass? | ||
| Does your grading solution let users manually re-assign the graded store members between different grades after the grading process is run? | ||
| Does your grading solution let users perform grading based on user defined time horizons (planning periods)? | ||
| Are you willing to provide a product Demo? | ||
| Can you provide references of customers you have previously worked with? |
The Retail Planning RFI Template - Merchandise & Financial Planning
Solution Architecture
| Solution Architecture | Response | Comments | ||
| Software Architecture | ||||
| Source Code Development | ||||
| Describe what language the vendor's code is developed in (.NET, JAVA, Forms etc..) | ||||
| How many tiers are in the architecture? | ||||
| True for all products? | ||||
| If not, please list products that differ and how they differ. | ||||
| Are all modules natively compatible? If not, please elaborate. | ||||
| How does each tier in the software architecture scale? | ||||
| Application server | ||||
| Database server | ||||
| Web server | ||||
| Integration/Middleware server | ||||
| Presentation server | ||||
| Other | ||||
| List operating system supported by tier: | ||||
| Application server | ||||
| Database server | ||||
| Web server | ||||
| Integration/Middleware server | ||||
| Presentation server | ||||
| Other | ||||
| Client | ||||
| List databases supported: | ||||
| Do all applications run on same database? | ||||
| If not, please indicate which applications run on which database. | ||||
| Can a planning and/or grading schema be created under the same database for RMS (Oracle Retail Merchandising System)? | ||||
| If not, please describe why. | ||||
| Hardware Architecture | Yes | No | N/A | |
| Can server functions be combined onto a single machine? | ||||
| Does the system scale vertically? | ||||
| Does the system scale horizontally? | ||||
| Fault tolerance | ||||
| Mirrored disks supported? | ||||
| RAID 5 disks supported? | ||||
| Hot back-up system supported? | ||||
| Warm back-up system supported? | ||||
| Database journaled? | ||||
| UPS monitoring? | ||||
| Redundant power supply? | ||||
| Transaction protection via rollback supported? | ||||
| User Interface | Yes | No | N/A | |
| Do menus vary depending on user ID? | ||||
| Can users print any screen? | ||||
| Users may have multiple sessions at the same time? | ||||
| Screen content may vary depending on user ID? | ||||
| Can it configure which fields are displayed? | ||||
| Can it configure field headings/titles? | ||||
| Can it configure computed fields? | ||||
| Can it configure charts and graphs? | ||||
| Can it make fields display-only? | ||||
| Provides event-driven navigation to take the user directly to related information? | ||||
| Pictures/graphical/multi-media data displayed to user? | ||||
| Can it be configured to display information from other business systems such as RMS? | ||||
| Multiple language support? | ||||
| Is language support configurable by user? | ||||
| Security | Yes | No | N/A | |
| Must users log in with a user ID and password? | ||||
| Is a password history maintained to prevent users from recycling passwords? | ||||
| Is the number of remembered passwords configurable? | ||||
| Can users be forced to change their passwords periodically? | ||||
| Is the password age configurable? | ||||
| Can the system prompt for a new password when the current password is nearing expiration? | ||||
| Can a password minimum length be configured? | ||||
| Can password complexity be enforced? | ||||
| Can users be locked out after a number of failed log-in attempts? | ||||
| Can the number of failed attempts that trigger a lockout be configured? | ||||
| Can the amount of time that a user is locked out be configured? | ||||
| Can idle users be required to log back in? | ||||
| Is the idle time configurable? | ||||
| Can security be managed at a group level? | ||||
| Can the system be configured to require the user to re-enter the password before critical updates? | ||||
| Audit trails: | ||||
| Is an audit trail maintained for exceptions? | ||||
| Ability to assign roles to users? | ||||
| Ability to restrict roles to selected levels of access? | ||||
| Ability to provide access to remote users? | ||||
| Configuration | Yes | No | N/A | |
| Is some functionality data-driven? | ||||
| Do changes to data-driven functionality require source-code modifications? | ||||
| Do changes to the database schema require source-code modifications? | ||||
| Are source-code modifications required to associate existing functionality to different data elements? | ||||
| Does the system support user-configurable rules? | ||||
| Do changes to rule-driven functionality require source-code changes? | ||||
| Are source-code modifications required to develop new rules? | ||||
| Are source-code modifications required to support new-rule conditions? | ||||
| Are source-code modifications required to associate existing functionality to new rules? | ||||
| Is some functionality activated or deactivated by application "switches," "flags" or "settings?" | ||||
| Do changes to the functionality activated by a "switch" require source-code modifications? | ||||
| Are source-code modifications required to introduce new "switches," "flags" or "settings?" | ||||
| Are business-process workflows configurable? | ||||
| Can database data be selected, inserted or deleted as part of the workflow? | ||||
| Are source-code modifications required to change the way the data is selected, inserted or deleted? | ||||
| Can data be accessed from other systems/sources? | ||||
| Can user interactions (prompts) be inserted or deleted from a workflow? | ||||
| Are source-code modifications required to create new interactions or modify existing ones? | ||||
| Can third-party software components be invoked as part of a workflow? | ||||
| Can COM objects be called? | ||||
| Can executables be called? | ||||
| Can DLLs be called? | ||||
| Can command (batch) files be called? | ||||
| Can calculations be part of a workflow? | ||||
| Are source-code modifications required to reference new variables? | ||||
| Are source-code modifications required to create new calculations? | ||||
| Are interfaces to printers supported? | ||||
| Are page printers (laser) supported? | ||||
| Are interfaces to other devices supported? | ||||
| Can a message from a device automatically trigger a workflow? | ||||
| Are source-code modifications required to change the message content to and from a device? | ||||
| Can email be sent from a workflow? | ||||
| Queries | Yes | No | N/A | |
| Queries: | ||||
| Can queries be constructed against any system data? | ||||
| If not, please explain. | ||||
| Can queries be constructed against external data (from other systems such as RMS, Allocations etc.)? | ||||
| Can queries be exported to a text file? | ||||
| Can queries be exported to a spreadsheet? | ||||
| Internationalization/Localization | Yes | No | N/A | |
| Do workstation screens display in different languages, depending upon the user? | ||||
| Are dates and times displayed in the appropriate localized format? | ||||
| Are multiple currencies supported? | ||||
| Is decimalization displayed in the appropriate localized format? | ||||
| Are translation tools provided for translating screens from one language to another? | ||||
| Do new translations require source-code modifications? | ||||
| Host Interfaces | Yes | No | N/A | |
| Is a third-party tool used for interfacing to host (Oracle Retail RMS and Oracle Retail Allocations) business systems? | ||||
| Please list all standard interfaces provided. | ||||
| Interface protocols: | ||||
| Support TCP/IP messaging? | ||||
| Support IBM MQ Series? | ||||
| Support flat file FTP? | ||||
| Support XML messaging? | ||||
| Support ODBC? | ||||
| Do transactions automatically queue if connection fails? | ||||
| Are queued transactions submitted automatically when connection is restored? | ||||
| Are queued transactions submitted in FIFO order? | ||||
| Are source-code modifications required to introduce new interface points or messages? | ||||
| Are source-code modifications required to change the content or format of a message? | ||||
| Upgrades | Yes | No | N/A | |
| Must some source-code changes be re-applied to the new version during the upgrade process? | ||||
| If source-code modifications were made to data-driven functionality, will these modifications need to be re-applied? | ||||
| If source-code modifications were made to support database-schema changes, will these modifications need to be re-applied? | ||||
| If source-code modifications were required for changes to rule-driven functionality, will these modifications need to be re-applied? | ||||
| If source-code modifications were required to develop new rules, will these modifications need to be re-applied? | ||||
| If source-code modifications were required to support new rule conditions, will these modifications need to be re-applied? | ||||
| If source-code modifications were required to associate existing functionality to new rules, will these modifications need to be re-applied? | ||||
| If source-code modifications were required to make changes to the functionality activated by a "switch," will these modifications need to be re-applied? | ||||
| If source-code modifications were required to introduce new "switches," "flags" or "settings," will these modifications need to be re-applied? | ||||
| Are configured workflows preserved during the upgrade process? | ||||
| If source-code modifications were required to change the way that data is selected, inserted or deleted within a workflow, will these modifications need to be re-applied? | ||||
| If source-code modifications were required to create or modify user interactions, will these modifications need to be re-applied? | ||||
| If source-code modifications were required to reference new variables within a workflow, will these modifications need to be re-applied? | ||||
| If source-code modifications were required to create new calculations within a workflow, will these modifications need to be re-applied? | ||||
| If source-code modifications were required to change the message content to and from a device within a workflow, will these modifications need to be re-applied? | ||||
| Are user-configured queries preserved during the upgrade process? |
&"Arial,Bold"&14 The Retail Planning RFI Template - Solution Architecture
&"Arial,Bold"&14 The Retail Planning RFI Template - Solution Architecture
&"Arial,Bold"&14 The Retail Planning RFI Template - Solution Architecture
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