FAC119 Contract User Guide 5.8.2025.docx

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Maintenance Repair and Operations Retail Products & Supplies
Contract number
FAC119
Issued by
Massachusetts

About this file

This is a Massachusetts Operational Services Division (OSD) Contract User Guide for FAC119, a statewide contract for Maintenance Repair and Operations (MRO) Retail Products and Supplies. The contract involves multiple vendors including Home Depot, Lowe's, Carr Hardware, Sherwin-Williams, and other local hardware and supply companies. It leverages U.S. Communities and NASPO ValuePoint cooperative contracts and is designed to serve Massachusetts state and local government entities, with potential usage in Rhode Island, New Hampshire, and Connecticut.

The contract covers 13 product categories including appliances, tools, building materials, lighting, paint, plumbing supplies, and safety wear, with a contract term from August 1, 2022 to July 31, 2027 and a potential one-time two-year renewal to July 31, 2029. Pricing is structured with ceiling/not-to-exceed discounts off vendor catalog prices, with volume pricing available for purchases over $1,500. Vendors offer additional discounts such as 7% walk-in discount at Lowe's, enterprise-level rebates from Home Depot, and various prompt payment discounts. The contract emphasizes environmentally preferable products and provides flexible purchasing options including in-store pickup, online ordering, and direct shipping.

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Contract User Guide for FAC119

FAC119: Maintenance Repair and Operations Retail Products & Supplies UPDATED: May 8, 2025

Contract #:FAC119
MMARS MA #:FAC119*
Initial Contract Term:August 1, 2022 – July 31, 2027
Maximum End Date:One (1) two-year (2) renewal to July 31, 2029
Current Contract Term:August 1, 2022 – July 31, 2027
Contract Manager:Richard Levesque, Phone: 617-359-7269, Richard.Levesque@mass.gov
This Contract Contains:Environmentally Preferable Products
UNSPSC Codes:27-11-00 Hand Tools, 30-13-00 Structural Building Products, 30-15-15 Roofing Materials, 30-18-00 Plumbing Fixtures, 39-11-16 Special environment fixtures and accessories, 39-12-00 Electrical equipment and components and supplies
Notes:FAC119 Bid# BD-22-1080-OSD03-SRC04-71780 will remain open for bidding until July 29, 2026, 3:00PM ET.
Updates:OSD Contract Manager

*The asterisk is required when referencing the contract in the Massachusetts Management Accounting Reporting System (MMARS).

Table of Contents:

(NOTE: To access hyperlinks below, scroll over desired section and CTL + Click) NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: May 8, 2025 Template version: 7.0 Page 1 of 12 One Ashburton Place, Room 1608 Boston, MA, 02108-1552 Tel: (617) 720 - 3300 | www.mass.gov/osd | TDD: (617) 727 - 2716 | Twitter: @Mass_OSD | Fax: (617) 727 - 4527

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: May 8, 2025 Template version: 7.0 Page 4 of 12 One Ashburton Place, Room 1608 Boston, MA, 02108-1552 Tel: (617) 720 - 3300 | www.mass.gov/osd | TDD: (617) 727 - 2716 | Twitter: @Mass_OSD | Fax: (617) 727 - 4527

· Contract Summary

· Contract Categories

· Benefits and Cost Savings

· Find Bid/Contract Documents

· Who Can Use This Contract

· Subcontractors

· Supplier Diversity Requirements

· Pricing, Quotes and Purchase Options

· Instructions for MMARS Users

· Environmentally Preferable Products

· Contract Exclusions and Related Statewide Contracts

· Emergency Services

· Shipping/Delivery/Returns

· Additional Information/FAQ's

· Strategic Sourcing Team Members

· VENDOR LIST AND INFORMATION

· Appendix A: Listing of Product Categories & Value Add Program

· Appendix B: Geographical Service Area

TIP: To return to the first page throughout this document, use the CTL + Home command.

Contract Summary This Statewide Contract offers a variety of building and industrial MRO products from the awarded vendors, the flexibility to walk-in to local retail hardware stores around the Commonwealth to pick up parts as well as building/carpentry/home improvement supplies and related materials. Initially, the contract was built on the U.S. Communities for Maintenance Repair and Operations Industrial and Building Retail Products and NASPO ValuePoint Walk In Materials contracts. With a goal to provide enhanced flexibility and broad geographical coverage throughout the state of Massachusetts the bid was reopened on a rolling enrollment basis to provide additional bidding opportunities for local hardware stores. Bids will be accepted until July 29, 2026, 3:00PM ET. In response to the COVID19 situation the procurement scope has been interpreted to include purchases that offer curbside pickup facilitation. FAC119 MRO Retail Products and Supplies replaces FAC105 MRO Retail Products and Supplies.

COVID-19 Updates As the CDC has found that COVID-19 is contracted primarily through airborne transmission, organizations may wish to reevaluate cleaning protocols and apply disinfectants to surface areas only as needed. Disinfectants used for this purpose should be listed on EPA’s List N: Disinfectants for Use Against SARS-CoV-2, and it is recommended to choose safer disinfectants (find more information about safer disinfectants on the Toxics Use Reduction Institute’s COVID-19: Safely Clean & Disinfect webpage) which may be found on the FAC118: Environmentally Preferable Cleaning Products, Programs, Equipment and Supplies contract. In addition, hand sanitizers must contain at least 60% ethanol per the Centers for Disease Control (CDC) guidance.

Contract Categories This contract includes 13 (thirteen) categories of products as listed below.

Category 1:Appliances
Category 2:Tools/ Supplies
Category 3:Exterior Finish Supplies, Interior Finish Supplies
Category 4:Fasteners
Category 5:Lighting, Ballast/ Fixtures (No LED Roadway and Outdoor Area Lighting)
Category 6:Material Handling
Category 7:Outdoor Garden Supplies and Equipment
Category 8:Paint and Accessories
Category 9:Plumbing Supplies
Category 10:Power Sources/Accessories
Category 11:Power Tools (corded, cordless and pneumatic)
Category 12:Work/Safety Wear
Category 13:Miscellaneous (No Rentals, No Fee for Service)

Benefits and Cost Savings Statewide contracts are an easy way to obtain benefits for your organization by leveraging the Commonwealth’s buying power, solicitation process, contracting expertise, vendor management and oversight, and the availability of environmentally preferable products.

Benefits include but are not limited to:

· Availability of a broad array of products.

· Price quotes provided on large projects: $1,500 or more.

· Volume pricing available on planned and bulk purchases.

· Will-call pickup – save time by calling ahead to have your order ready for pick-up.

· Purchases conducted online or over the phone with curbside pickup (due to COVID19 restrictions).

· Direct shipping to warehouse or job site is available on many products.

· Wide selection of EPPs: energy efficient, water conservation, sustainable forestry, healthy home, and clean air.

· Flexibility of in-store local purchases for products awarded under contract.

Find Bid/Contract Documents

· To find all contract-specific documents, including the Contract User Guide, RFR, specifications, price sheets and other attachments, visit COMMBUYS.com and search for FAC119 to find related Master Blanket Purchase Order (MBPO) information.

· To find vendor-specific documents, including price sheets, see links to individual vendor MBPOs on the Vendor Information page.

For Lowe’s and Home Depot awards only: OSD is participating in the U.S. Communities Maintenance Repair and Operations Industrial and Building Retail Products and NASPO ValuePoint Walk in Materials contracts. Information on these contracts may be found at The Home Depot Pro Institutional Cooperative Contract | Contract Documentation (omniapartners.com), Lowes Home Centers LLC NASPO Contract, and Naspo ValuePoint. Currently the Home Depot contract pursuant to the cooperation agreement deadline expires on 12/31/2026.

· Information on the FAC119 rolling enrollment bid can be found at FAC119 – MRO Hardware Stores Retail Products and Supplies.

· Lowes Pro / NASPO Value Point Cooperative Information can be found at WWW.Lowes.com/NASPO

Who Can Use This Contract Applicable Procurement Law Executive Branch Goods and Services: MGL c. 7, § 22; c. 30, § 51, § 52; 801 CMR 21.00;

Construction Materials and Services: G.L. c. 149, s. 44A; G.L. c. 30, § 39M.

Eligible Entities Please see the standard list of Eligible Entities on our Eligible Entities Which May Use Statewide Contracts webpage.

Subcontractors The awarded vendor’s use of subcontractors is subject to the provisions of the Commonwealth’s Terms and Conditions and Standard Contract Form, as well as other applicable terms of this Statewide Contract.

Supplier Diversity Requirements When selecting contractors and placing orders, Executive departments shall utilize diverse and small businesses to the extent possible based on contract terms, SDO and departmental policies, laws, and regulations. Additionally, departments shall make a preference for contractors with higher SDP commitments and/or performance whenever such information is available (or is requested from contractors by the department) and the preference is feasible.

OSD provides up-to-date information on the availability of diverse and small businesses on statewide contracts through the Statewide Contract Index available on the COMMBUYS home page. See the “Programs (SDO and SBPP)” tab for current certification and small business status of contractors on this contract.

Pricing, Quote and Purchase Options Purchase Options The purchase options identified below are the only acceptable options that may be used on this contract:

· Purchases made through this contract will be direct, outright purchases

· Lowes purchases options: P-Card / Credit Card or LCA Account with Synchrony Financial for open PO Requests; See attached LCA (Lowes Commercial Account) Government Letterhead Instructions PDF for agencies that want to open an LCA for open account billing with Lowes Pro / Synchrony Financial Pricing Options Contract Users should continue to place orders by contacting the appropriate vendor, or by going to the store to purchase. Due to COVID19 situation the procurement scope has been interpreted to include online purchases with curb side pickup facilitation. Contractors’ invoices must be itemized to reflect contract pricing for each item.

Pricing options under this contract are:

· Ceiling/Not-to-Exceed: Contract discounts and other pricing published under the contract represents “ceiling” or “not-to-exceed” pricing, and may be further negotiated.

· Discount off of the Vendor Catalog Price: Contract pricing is a specified discount off of the vendor catalog price.

For Purchases from Lowe’s and Home Depot Only

· A pre-established Commercial Account must be in place prior to purchase.

· Home Depot – Please click on the link for instructions to establish an account.

· Lowe’s – If an Agency wants to set up an open billing account using a PO, they should set up an LCA Account with Synchrony Financial; see attached LCA (Lowes Commercial Account) Government Letterhead Instructions. Please contact National Account Manager Ron Manning at Ronald.Manning@Lowes.Com or call 774-613-1973. Mass State Contract Users can contact the Lowes Pro Government Support Team via email at Government.Support@lowes.com for any account setup issues.

· For special projects implemented in phases, by mutual agreement of the Eligible Entity and the Contractor, invoices must be issued after each phase is completed to the Eligible Entity’s satisfaction.

Setting Up a COMMBUYS Account COMMBUYS is the Commonwealth’s electronic Market Center supporting online commerce between government purchasers and businesses. If you do not have one already, contact the COMMBUYS Help Desk to set up a COMMBUYS buyer account for your organization: (888)-627-8283 or OSDhelpdesk@mass.gov.

When contacting a vendor on statewide contract, always reference FAC119 to receive contract pricing.

Quick Search in COMMBUYS Log into COMMBUYS and use the Search box on the COMMBUYS header bar to locate items described on the MBPO or within the vendor catalog line items. Select Contract/Blanket or Catalog from the drop-down menu.

How To Purchase From The Contract

· Solicit quotes and select and purchase quoted item in COMMBUYS This COMMBUYS functionality provides a mechanism to easily obtain quotes, as specified by the Contract. The buyer would create a Release Requisition, and then convert it to a Bid. After approval by the buyer approving officer, the bid is then sent to selected vendors to request quotes. Buyers must include “FAC119 RFQ” when entering information in the Description field.

For a description of how to complete this purchase in COMMBUYS, visit the Job Aids for Buyers webpage, and select:

· You can go to the COMMBUYS Purchase Orders section and choose the How to Create a Solicitation Enabled Bid Using a Release Requisition job aid or one of the quick reference guides.

· Document items in COMMBUYS that have already been purchased This type of contract allows buyers to document a contract purchase in COMMBUYS that already has taken place through a Request for Payment Authorization (RPA) Release Requisition. It also allows MMARS users to easily keep track of spend. NOTE: MMARS and COMMBUYS do not interface –payment request and invoice should be reported in both MMARS and COMMBUYS separately.

For a description of how to complete this purchase in COMMBUYS, visit the Job Aids for Buyers webpage, and select:

· The COMMBUYS Requisitions section and choose the How to Create an RPA Requisition job aid.

Obtaining Quotes Contract users should always reference FAC119 when contacting vendors to ensure they are receiving contract pricing. Quotes, not including construction services, should be awarded based on best value.

For a full description of how to complete a quote in COMMBUYS visit the Job Aids for Buyers webpage, and select:

· The COMMBUYS Purchase Orders section and choose Request Quotes From Vendors on Statewide Contracts job aid.

Instructions for MMARS Users MMARS users must reference the MA number in the proper field in MMARS when placing orders with any contractor.

Environmentally Preferable Products (EPP) Massachusetts Appliance Efficiency Standards: Pursuant to G.L. c. 25B, the Department of Energy Resources (DOER) has adopted regulations at 225 CMR 9.00 for testing the energy efficiency of certain appliance and lamps (listed here). Beginning January 1st, 2023, products in the covered categories may only be sold or installed in Massachusetts if they are certified by their manufacturer as compliant with the regulations. Compliant products are listed in the Northeast Energy Efficiency Partnerships State Appliance Standards Database (SASD) which may be found at https://spl.mendixcloud.com/index.html. Products not certified on the SASD database within covered categories are prohibited to be sold on this contract.

Information on the environmentally preferable products under this contract can be found in the EPP Products and Services Guide.

Contract Exclusions and Related Statewide Contracts This is a commodities only contract. There will be no services allowed under this contract. Eligible Entities are encouraged to use the Statewide Contracts for Tradesperson for any services that may be required. Related information on the statewide contracts for tradesperson can be found under Tradesperson Services.

Emergency Services Many statewide contracts are required to provide products or services in cases of statewide emergencies. ML - 801 CMR 21 defines emergency for procurement purposes. Visit the Emergency Response Supplies, Services and Equipment Contact Information for Statewide Contracts list for emergency services related to this contract.

Shipping/Delivery/Returns The prices are the delivered price to any Purchasing Entity. All deliveries shall be F.O.B. destination, freight pre-paid, with all transportation and handling charges paid by the Contractor. Responsibility and liability for loss or damage shall remain the Contractor’s until final inspection and acceptance when responsibility shall pass to the Purchasing Entity except as to latent defects, fraud and Contractor’s warranty obligations. For further information please refer to the RFR or RFP of the respective contract.

The Bidder’s returned goods policy must allow for the return of unused products normally stocked by the Contractor, within 90 days of delivery, free of charge including transportation back to the Contractor’s facility, in cases when:

· The wrong item was ordered,

· Product that was not ordered was delivered.

· Unopened products are being returned in the same condition as received for any reason.

· Product performance, appearance, or other attributes do not meet the Eligible Entity’s requirements.

Additional Information/FAQs Purchase of Construction Materials without Labor Some purchases under this contract may fall into the category of Construction Materials without Labor Procurements governed by MGL Chapter 30, Section 39M. To determine whether to use the Statewide Contract or issue your own procurement under Chapter 30, Section 39M, please follow these guidelines:

· The Statewide Contract should be used if the products are being purchased and/or stocked for:

· Use by in-house staff (i.e., no hired labor is used).

· Multiple projects where hired labor may be used, if the purchase does not limit the pool of installers or other trades persons that can be involved (i.e., the brand of the product being purchased does not limit the pool of installers only to those who are certified by the brand manufacturer). Installation labor must be procured through a separate solicitation in accordance with applicable construction laws.

· Please click on MBPO PO-17-1080-OSD03-SRC02-10360 for theTRD01 Contract User Guide for information regarding Contractors who provide construction, reconstruction, alteration, installation, demolition, maintenance and/or repair services.

Geographical Service Area Please refer to Appendix B Geographical Service Area Product Specifications, including Environmental Standards and Requirements Energy Star- qualified and WaterSense-labeled products and a growing number of solar-powered solutions. Products or services may include, but are not limited to, those which contain recycled content, minimize waste, conserve energy or water, and reduce the amount of toxic materials either disposed of or consumed.

Warranties Manufacturer warranties apply in addition to any warranty extended by the Contractor in its retail operations. The warranty period shall begin upon Acceptance.

Other Discounts Bulk and volume pricing discounts on all qualifying orders for:

Receive volume savings when your Lowe’s purchase:

· Is over $1,500, your quote can be placed through Volume Savings Program (VSP). You can get a VSP Quote for your order over $1500 by contacting the Lowes Store Pro Desk or through your Lowes.com Online Account using our Quote Feature when you build a purchase cart that exceeds $1500. Assistance is available if needed.

· 7% Discount from Lowes with our NASPO Value Point Cooperative Contract when using our KEY FOB Program for Lowes in-store purchases. Order KEY FOBS using the following link or sign up for our NASPO Program when setting up your Lowes.com Online Account Lowes.Com or Lowes.com/naspo

· 2% additional credit on all purchases reflected on monthly statement.

· Contractor Packs: Save 10%-50% off on 1,000 items in store when you buy in bulk.

· Look for contractor pack labels in stores and on-line.

The Home Depot Stores:

· Purchases over $1,000

· Vendor direct programs on select products for additional savings from The Home Depot.

· Enterprise level rebate from the Home Depot.

If the Needed Product Can Not be Found If a product cannot be found in the vendor’s catalog, price sheet or PunchOut, it is recommended to contact the vendor directly to inquire if it is available for purchase on this contract. If the product meets the scope of the product category, the vendor may be able to add it to their product offerings after OSD has provided approval for such addition.

If the product is not listed in the scope of the product category, a buyer may contact the Strategic Sourcing Lead to inquire whether the product may be purchased.

Strategic Sourcing Team Members

· Anthony C. Morris, Department of Transportation

· Anthony Crespo, Sommerville Housing Authority

· Tina Urato, CDA

· Nila Lyubchik, CDA

· Ariola Molla (inactive), Operational Services Division

· Sean Corbin (inactive), Operational Services Division

· Richard Levesque, Operational Services Division

Vendor List and Information*

Vendor
Master Blanket Purchase Order #
Contact Person
Phone #
Email
Categories
Discounts

(Prompt Payment Discount) Vendor SDP commitment

**Master MBPO (All contract documents)
PO-23-1080-OSD03-SRC3-25885
Richard Levesque
617-359-7269
richard.levesque@mass.gov
N/A
N/A
N/A
Carr Hardware and Supply Company, Inc.
PO-22-1080-OSD03-SRC04-26314
Dan Kays
413-443-5611
dank@carrhardware.com

2% - 10 days 1% - 15 days 0.5% - 20 days

1%

Cason's Equipment
PO-22-1080-OSD03-SRC04-26315
Thomas Cason
978-459-6852
lcason@casonsequipment.com

1% - 10 days 1% - 15 days 1% - 20 days

1%

DLP Industries, Inc.
PO-22-1080-OSD03-SRC04-26311
David L. Patterson
781-337-8800
dpatterson@dlpindustries.net

5% - 10 days 4% - 15 days 3% - 20 days 2% - 30 days 30%

Everett Supply & True Value Hardware
PO-22-1080-OSD03-SRC04-26312
Al Lattanzi
617-387-6524
ajflattanzi@comcast.net

5% - 10 days 4% - 15 days 3% - 20 days 2% - 30 days 1%

Fernandes Lumber Inc.
PO-22-1080-OSD03-SRC04-30849
Ken Fernandes
508-238-3651
fernandeslumber@gmail.com
All Except Appliances
4% - 10 days

3% - 15 days 2% - 20 days 0% - 30 days 1%

FHC Industrial
PO-23-1080-OSD03-SRC01-29044
Dan Clark
978-833-3157
sales@fhcindustrial.com

4% - 10 days 3% - 15 days 2% - 20 days 1% - 30 days 3%

Home Depot U.S.A., Inc.
PO-23-1080-OSD03-SRC3-25884
Jack Moran
617-538-0404
john_f_moran@homedepot.com
All
See page 10
7%
Lowe’s Companies, Inc. dba Lowe’s Home Center, Inc
PO-23-1080-OSD03-SRC01-28648
Ron Manning
774-613-1973
Ronald.manning@lowes.com
All
See page 10
1%
Marine Lumber Operator Inc., dba Marine Home Center
PO-22-1080-OSD03-SRC04-30469
Maureen Gibbons
508-228-0900 x1186
maureengibbons@marinehomecenter.com
All except Material Handling, Power Sources / Accessories and Miscellaneous
0% - 10 days

0% - 15 days 0% - 20 days 0% - 30 days 1%

Home Décor Group D.B.A. Richmond Hardware & Plumbing Supply Inc.
PO-22-1080-OSD03-SRC04-26313
Steven Richmond
781-843-0066
steve@richmondhardware.com

1% - 10 days

1%

Tools Unlimited Inc
PO-22-1080-OSD03-SRC04-26148
Steve Pires
781-341-1188
info@toolsunlimitedinc.net

2% - 15 days 1% - 20 days 1%

The Norfolk Companies, Inc.
PO-23-1080-OSD03-SRC3-26149
Matt Jenkins
617-313-5050x 1104
mjenkins@thenorfolkcompanies.com

2% - 10 days 1.75% - 15 days 1.5% - 20 days 1%- 30 days 10%

The Sherwin-Williams Company
PO-22-1080-OSD03-SRC04-30468
Kevin McCoy
216-566-7422
Kevin.j.mccoy@sherwin.com

5% - 10 days 4% - 15 days 3% - 20 days 2% - 30 days 1%

*Note that COMMBUYS is the official system of record for vendor contact information.

** The Master MBPO is the central repository for all common contract files. Price files may be found in the individual vendor’s MBPO.

Lowes discount Walk in: The pricing will be a minimum 7% discount off the current retail price at the time of purchase at a store location with a key fob for all items available. If the item purchased is on sale or under another promotional term NASPO ValuePoint will expect to receive the lower of the two prices at the time of purchase.

Online: Create your Lowes.com account and save 7% - 20%. Start shopping on Lowes.com.

Home Depot: Rebate paid to OSD. The Omnia based rebate, as described in Exhibit A 1.0 Pricing of the Master Agreement, see Participating Addendum for more details.

Appendix A: Listing of Product Categories & Value Add Programs

Product Categories

Appliances

Bath

Building Materials

Doors & Windows

Electrical

Flooring

Kitchen cabinets & countertops

Lighting & Fans

Outdoor Garden Small Tools & Equipment

Paint

Plumbing

Storage & Organization

Tools & Hardware

Value Add Programs

Continuing Education

Contractor Packs & Bulk Discounts

Material Take-Off & Project Guide

Energy Industries Supplies

Blueprint Estimates

Paint Color Matching Services

In-Store Translation Services

Free Computer Project Design

Pipe Cutting and Threading Services

Appendix B: Geographical Service Area

Vendors
Locations
Home Depot U.S.A., Inc.
· 45 - Massachusetts

· 8 - Rhode Island

· 20 - New Hampshire

· 29 - Connecticut

Please click on Find a Home Depot Store and enter your zip code to find the closest store

Tools Unlimited Inc
· South Easton, MA
Lowes
· Lowes has 25 Stores throughout Massachusetts

· Go to Lowes.com (Find a Store Near Me – enter zip code)

The Sherwin-Williams Company
· 63 – Massachusetts

Please click on Find a Sherwin-Williams Store and enter your zip code to find the closest store.

The Norfolk Companies, Inc.
· Boston, MA

· Braintree, MA

Carr Hardware and Supply Company, Inc.
· Enfield, CT

· Great Barrington, MA

· Avon, CT

· Springfield, MA

· 2- Lee, MA

· North Adams, MA

· Pittsfield, MA

DLP Industries, Inc.
· Weymouth, MA
Richmond Hardware & Plumbing Supply Inc.
· Braintree, MA
Cason's Equipment
· Lowell, MA
Everett Supply & True Value Hardware
· Everett, MA
Fernandes Lumber, Inc
· South Easton, MA

Marine Lumber Operator, Inc DBA Marine Home Center

· Nantucket, MA image1.png

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