Maintenance Repair and Operations Retail Products & Supplies

The Massachusetts Maintenance Repair and Operations (MRO) Retail Products & Supplies state-wide contract (FAC119) provides a comprehensive procurement solution for government entities across multiple product categories. The vehicle covers 13 distinct product lines, including appliances, tools, exterior and interior supplies, fasteners, lighting, material handling, outdoor garden supplies, paint, plumbing supplies, power sources and accessories, power tools, work/safety wear, and miscellaneous items. Designed to support state and local government agencies, the contract enables flexible purchasing through in-store, online, and direct shipping options, with a strong emphasis on environmentally preferable products and additional value-added services such as project design assistance, continuing education, and material take-off services.

The contract, managed by the Massachusetts Operational Services Division (OSD), features multiple prime contractors including Home Depot, Lowe's, Carr Hardware, Cason's Equipment, DLP Industries, Everett Supply & True Value Hardware, Fernandes Lumber, Marine Lumber Operator, Richmond Hardware & Plumbing Supply, The Norfolk Companies, Tools Unlimited, and The Sherwin-Williams Company. The contract's initial period of performance runs from August 1, 2022, to July 31, 2027, with a potential one-time two-year renewal possible through July 31, 2029. Geographically, the vehicle covers Massachusetts primarily, with potential usage in Rhode Island, New Hampshire, and Connecticut. The estimated contract value is $15 million, with pricing structured to include volume discounts, vendor-specific incentives such as Lowe's 7% in-store purchase discount, and Home Depot's enterprise-level rebate program.