Statement of Work – Request for Quote PO-22-1080-OSD03-SRC3-22820 Amended - 6/30/2026 – see updates in red below and accompanying Site Information attachment.

Summary: This Request for Quotes (RFQ) is posted by the Massachusetts Department of Transportation for the procurement of FAC114: Janitorial Services, Environmentally Preferable.

Commonwealth Eligible Entity Engaging a Vendor:

Eligible Entity Name: Massachusetts Department of Transportation (MassDOT) Identify if Eligible Entity is a State Department: State Agency Contact Information:

Gerard Dawson – Gerard.A.Dawson@dot.state.ma.us – 857-275-7145 This Request for Quotes (RFQ) does not commit MassDOT to approve a Statement of Work (SOW), pay any costs incurred in the preparation of a bidder’s response to this RFQ, or to engage for products or services. MassDOT reserves the right to accept or reject any and all quotes received as a result of this RFQ and to contract for some, all, or none of the responding vendors as a result of this RFQ. MassDOT reserves the right to negotiate with any or all responding vendors or to cancel this RFQ, in part or in its entirety, if it is in the best interest of the agency to do so.

MassDOT seeks janitorial services at the following rest areas:

· Lancaster

· Westwood

· Chelmsford 495 South

· Chelmsford 495 North

· Merrimac

· Salisbury Service Plaza Information can be found at the following link: https://www.mass.gov/info-details/service-plaza-locations Bid Timeline:

Walk Through (not mandatory)

Anytime - Open to the public

Scope of Work The Contractor shall provide routine janitorial services of the bathrooms at designated rest area locations throughout the state. The Contractor shall furnish all labor, supervision, equipment, materials, and supplies necessary to maintain restroom facilities in a clean, sanitary, safe, and fully operational condition throughout the contract term.

· Facility Cleaning: Clean and sanitize toilets, urinals, sinks, washbasins, mirrors, shelving, metal and chrome surfaces, waste receptacles, and dispensers, remove gum, cigarette butts, and other foreign objects from urinals, remove stains, rust, mold, dust, buildup, and excess moisture. Sweep floors, wet mop or scrub floors using cleaner/disinfectant, remove dirt, grease, debris, mop marks, and water streaks, ensure floors are dry, clean corners and edges. Dust and wipe walls, partitions, doors, window frames, and windowsills using disinfectant/deodorizer cleaner, remove dirt, stains, smudges, graffiti, streaks, and cobwebs from walls and ceilings.

· Trash Removal & Restocking: Monitor and replenish restroom consumables. Empty waste receptacles, clean and disinfect waste containers, install new trash bags, refill paper towel dispensers, soap dispensers, toilet paper dispensers, restock all other dispensers, remove and properly dispose of all trash and debris from the site. Emptying and disposing of trash from interior receptacles and disposal in dumpsters or offsite.

· Reporting vandalism, damage, or maintenance needs to the state representative All work must be completed to maintain a clean, safe, and welcoming environment for travelers. Services must be performed consistently according to the schedule provided by the state and in compliance with all applicable health and sanitation standards. The Awarded Contractor may be required to log attendance as requested by the Department Contact. The Contractor shall provide adequate supervision to ensure cleaning services are performed in accordance with the contract requirements. Performance will be monitored by the Department to verify compliance with the required cleaning standards.

A detailed attachment accompanies this scope and outlines required cleaning times, frequencies, and any special conditions for specific rest areas. Bidders must review the attachment to ensure full understanding of site‑level expectations.

There will be no scheduled walkthroughs for this solicitation. These rest areas are open to the public, interested bidders may visit and review the locations at their convenience to assess site conditions.

All charges will be billed on a monthly basis, and payment terms shall apply upon receipt of each monthly invoice. Any charges for specialty cleaning products, soaps, disinfectants, or other approved consumable supplies not included in the base contract price shall be billed separately and identified as individual line items on the monthly invoice.

Evaluation

· The contract will be awarded to the bidder whose bid/quote comes in at the lowest price.

Copies of the Following Must be Submitted with your Response Worker’s Compensation Insurance Worker’s Compensation Insurance as required by M.G.L. Chapter 152.

Comprehensive General Liability Insurance The Contractor and all subcontractors, at their own expense, must maintain during the life of the contract comprehensive general liability insurance written on an occurrence basis, including without limitation the following coverage: bodily injury and death liability; personal injury liability (with no employee exclusion): Independent Contractor protective liability; broad form property damage (with X, C, and U coverage) and contractual liability. This insurance shall not contain a care, custody and control exclusion. The policy must identify the Department of Transportation as an additional insured or as designated and agreed upon by purchasing eligible entity. This insurance shall be written with respect to all coverage, for not less than the following policy limit: one million ($1,000,000) per occurrence and one million ($1,000,000) aggregate.

Comprehensive Business Motor Vehicle Liability Insurance The Contractor and all subcontractors, at their own expense, must maintain during the life of the contract comprehensive business motor vehicle liability insurance written on an occurrence basis, with no deductible, including without limitation coverage for: bodily injury and death liability; property damage and any other hazard arising out of the ownership, maintenance or use of motor vehicle. Such coverage shall be in accordance with applicable law, including, but not limited to, the automobile insurance regulations of the United States, the Commonwealth of Massachusetts, and any other states where the Contractor may maintain its principal place of operation and/or staff or maintain personnel or equipment. This insurance shall be written with respect to all coverage, for not less than the following policy limits: $1,000,000 per occurrence; $1,000,000 aggregate.

The general liability and motor vehicle insurance required by this RFR may be arranged under single policies for the full limits as set forth above or by a combination of underlying insurance with the balance of the limit amount provided by excess or umbrella insurance policies. All excess or umbrella insurance policies shall follow form, without exclusions or reductions in coverage over the primary liability insurance policy. All policy limits for insurance coverage required by this RFR shall be exclusive of litigation costs and attorney’s fees. All policies must state that bankruptcy or insolvency of the insured shall not relieve the insurer of its obligations under the policy and must state that the insurer is liable for payment of amounts within any deductible applicable to the policy, with the right of reimbursement by the insured for any such payment made by the insurer.

Subcontractors The awarded vendor’s use of subcontractors is subject to the provisions of the Commonwealth’s Terms and Conditions and Standard Contract Form, as well as other applicable terms of this Statewide Contract. If using subcontractors, the awarded vendor must notify the Department of Transportation. The Department of Transportation will not be billed directly by a subcontractor, awarded vendors must bill the Department of Transportation and provide certified payroll for all work being billed even if a subcontractor performed the work.

Prior to beginning work pursuant to this RFR with a subcontractor, the Contractor must provide the Department of Transportation with certified copies of each subcontractor’s insurance policies, which must meet the same insurance coverage levels for contractors as required under this RFR.

NOTE: Prevailing Wage applies, see attached schedules.

Small Business Purchasing Program (SBPP) Program Background. The Massachusetts Small Business Purchasing Program (SBPP) was established pursuant to Executive Order 599 to increase state contracting opportunities with small businesses having their principal place of business within the Commonwealth of Massachusetts. Pursuant to the SBPP, it is the intention of the issuing department to award this Small Procurement to one or more SBPP participating business(es) as described below.

SBPP Award Preference. While all businesses, no matter the size or principal place of business, may submit responses to this solicitation, should an SBPP participant respond and meet the best value criteria as described in this solicitation, the SBPP participant shall be awarded the contract. The Strategic Sourcing Services Team (SST) will not evaluate submissions from non-SBPP participants unless no SBPP Bidder meets the SSST’s best value evaluation criteria.

SBPP Participation Eligibility. To be eligible to participate in this procurement as an SBPP participant, an entity must meet the following criteria, and be marked as an SBPP registered business in COMMBUYS:

1. Have its principal place of business in the Commonwealth of Massachusetts;

2. Been in business for at least one year;

3. Employ a combined total of 50 or fewer full-time equivalent employees in all locations, or employees work less than a combined total of 26,000 hours per quarter; and

4. Have gross revenues, as reported on appropriate tax forms, of $15 million or less, based on a three-year average.

Non-profit firms also must be registered as a non-profit or charitable organization with the MA Attorney General’s Office and be up to date with all filings required by that office and be tax exempt under Section 501(c) of the Internal Revenue Code.

SBPP Compliance Requirements. It is the responsibility of the Bidder to ensure that their SBPP status is current at the time of submitting a response and throughout the life of any resulting contract. Misrepresentation of SBPP status will result in disqualification from consideration, and may result in debarment, contract termination, and other actions. To learn more about the SBPP, including how to apply, visit the SBPP Webpage.

Program Resources and Assistance. Bidders and Contractors seeking assistance regarding SBPP may visit the SBPP webpage, http://www.mass.gov/sbpp, or contact the SBPP Help Desk at sbpp@mass.gov.

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