Questions and answers.docx

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Attached to
NetApps Warranty Federal contract opportunity
Solicitation number
FA930022Q6006
Issued by
Department of the Air Force Materiel Command Test Center

About this file

This document contains questions and answers regarding a federal solicitation for extended warranty and support services for NetApp systems. The systems have been in use for approximately four years and include two FAS8200 controllers with serial number 721812000066. No system components are currently failed. The last contract was awarded to EC America for $113,397 and provided one year of support. The required period of performance for the new contract is one year from the date of award.

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Other files for this federal contract opportunity

Other files attached to NetApps Warranty, newest first.
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SAN CONFIG SAN-01.docx DOCX document
Synopsis-Solicitation NetApps Mod 3.docx DOCX document
Questions and answers V2.docx DOCX document
Synopsis-Solicitation NetApps Mod 2.docx DOCX document
Synopsis-Solicitation NetApps Mod 1.docx DOCX document
Solicitation - FA930022Q6006.pdf PDF
Synopsis-Solicitation NetApps.docx DOCX document

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Text version

Questions and Answers from Solicitation FA930022Q6006 posted on Sam.gov

Question 1:

We would like to request a detailed system configuration of each of the systems that require support for this contract.

Controllers / Disk Drives / Power Supplies Etc.

Answer 1:

NetApp Release 9.3: Thu Jan 4 03:00:09 PST 2018

System ID: 0537130775 (); partner ID: 0537130954 () System Serial Number: 721812000066 () System Rev: A3 System Storage Configuration: Unknown System ACP Connectivity: Inband Active All-Flash Optimized: false Backplane Part Number: 111-02495 Backplane Rev: A3

Backplane Serial Number: 021750005122 slot 0: System Board Model Name: FAS8200 Processors: 16 Processor type: Intel(R) Xeon(R) CPU D-1587 @ 1.70GHz Memory Size: 131072 MB Memory Attributes: Hoisting

Rank Interleaving
Channel Interleaving
Chipkill ECC
Controller: A
TPM FW Version: 0005.0033
Service Processor Status: Unknown
IPMI: unknown
PKT: unknown

slot 0: Internal 10/100/1000 Ethernet Switch Status: Unknown slot 0: Gigabit Ethernet I210 e0M MAC Address: 00:a0:98:d6:9d:ec (auto-1000t-fd-up) slot 0: 10 Gigabit Ethernet Controller IX5-SFP+

e0a MAC Address: 00:a0:98:d6:9d:dc (auto-10g_sr-fd-up)
e0b MAC Address: 00:a0:98:d6:9d:dd (auto-10g_sr-fd-up)

slot 0: 1/10 Gigabit Ethernet Controller IX4-T

e0c MAC Address: 00:a0:98:d6:9d:de (auto-10g_t-fd-up)
e0d MAC Address: 00:a0:98:d6:9d:df (auto-unknown-fd-down)

slot 0: PLX DMA Engine 2 (PLX87d0) State: Active slot 0: Interconnect HBA: Generic OFED Provider

Port Name: ic0a
GID: fe80:0000:0000:0000:0000:0000:0000:0104

slot 0: NTB Interconnect (PLX87b0)

Max HW Data Rate: PCIe Gen 3 x 8
HW Data Rate: PCIe Gen 3 x 8
SW Data Rate: PCIe Gen 3 x 8
Logical Link: Up
Port State: Enabled

slot 0: SAS Host Adapter 0a slot 0: SAS Host Adapter 0b slot 0: SAS Host Adapter 0c slot 0: SAS Host Adapter 0d slot 0: Fibre Channel Target Host Adapter 0e slot 0: Fibre Channel Target Host Adapter 0f slot 0: Fibre Channel Target Host Adapter 0g slot 0: Fibre Channel Target Host Adapter 0h slot 0: Intel BDW SATA Controller u0a (0x90511000) boot0 SV9MST6D120GLM41NP FW1122 114473MB 512B/sect (SPG180800JE) slot 0: Intel USB EHCI Adapter u0b (0x90512000) slot 1: Dual 1/10 Gigabit Ethernet Controller IX2-T

e1a MAC Address: b4:96:91:14:b8:cc (auto-unknown-fd-down)
e1b MAC Address: b4:96:91:14:b8:ce (auto-10g_t-fd-up)

slot 3: Flash Cache NVMe

Serial Number: S3K6NX0K100317
Part Number: 119-00329
Hardware Revision: A0
Firmware Version: NA00
Model Name: X3311A
Capacity: 1024 GB
Vendor Name: Samsung
State: ok

Question 2:

How long have these systems been in use?

Answer 2:

Approximately 4 years

Question 3:

What are the model number and serial numbers of the systems that need support?

Answer 3:

The serial numbers are on the solicitation document (attachment) System Serial number is 721812000066

Question 4:

Are there any current failed system components?

Answer 4:

System is Operational -- No failed components

Question 5:

Who won the last contract and how much was the award?

Answer 5:

EC America $113,397.00

Question 6:

Can you please provide the period of performance you require?

Answer 6:

We will require support for one (1) year from the date of the award

File details come from the government source that posted it. Updated .