10. Past Performance Questionnaire.docx
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Attachment 13
PAST PERFORMANCE QUESTIONNAIRE
Please complete the questionnaire and return it to the Government Contracting Officer. Please submit the completed questionnaire to one of the addresses listed no later than the last day of the RFP.
Email Address: Contract Manager (CM), Sara Ryan sara.ryan.2@us.af.mil and the Contracting Officer (CO), Tracie Holman tracie.holman@us.af.mil
SECTION I: CONTRACT IDENTIFICATION
Please complete the following information on the contract in which you are involved.
| Customer/Agency Name: |
| Contract Number: |
| Contractor: |
| Cage Code: |
Work Sample Identifier: (e.g. WS1-WS15)
Contract Type:
(Please check one box from each column)
| |_| Firm-Fixed Price | |||
| |_| Cost Plus Fixed Fee | |_| Independent Contract | ||
| |_| Labor Hour | |_| IDIQ Contract |
|_| Time and Materials |_| Other, Specify:
| Total Contract Value |
Period of Performance (inc. unexercised options)
| Start |
| End |
Geographic location of performance
Provide a description of the service provided.
Describe your role on the contract (e.g. prime or subcontractor).
SECTION II: EVALUATION
Use the following ratings and descriptions as guidance in providing element ratings. Ratings should only reflect the performance of the contractor in question.
| Rating |
| Definition |
| Exceptional (E) |
| Definition: Performance meets contractual requirements and exceeds many to the Government's benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective. |
Note: To justify an Exceptional rating, identify multiple significant events and state how these events were of benefit to the Government. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.
| Very Good (V) |
| Definition: Performance meets contractual requirements and exceeds some to the Government's benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the Contractor were effective. |
Note: To justify a Very Good rating, identify a significant event and state how it was a benefit to the Government. There should have been no significant weaknesses identified.
| Satisfactory (S) |
| Definition: Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the Contractor appear, or were, satisfactory. |
Note: To justify a Satisfactory rating, there should have been only minor problems, or major problems that the Contractor recovered from without impact to the contract or order. There should have been NO significant weaknesses identified. A fundamental principle of assigning ratings is that Contractors will not be evaluated with a rating lower than Satisfactory solely for not performing beyond the requirements of the contract or order.
| Marginal (M) |
| Definition: Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor's proposed actions appear only marginally effective, or were not fully implemented. |
Note: To justify Marginal performance, identify a significant event in each category that the Contractor had trouble overcoming, and state how it impacted the Government. A Marginal rating should be supported by referencing the management tool that notified the Contractor of the contractual deficiency (e.g., management, quality, safety, or environmental deficiency report or letter).
| Unsatisfactory (U) |
| Definition: Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the Contractor's corrective actions appear or were ineffective. |
Note: To justify an Unsatisfactory rating, identify multiple significant events in each category that the Contractor had trouble overcoming, and state how these events impacted the Government. A singular problem, however, could be of such serious magnitude that it alone constitutes an Unsatisfactory rating. An Unsatisfactory rating should be supported by referencing the management tools used to notify the Contractor of the contractual deficiencies (e.g., management, quality, safety, or environmental deficiency reports, or letters).
For each question, please place an “X” in the box corresponding to the rating.
Please rate Contractor performance in the following areas:
| Performance Area |
| E |
| V |
| S |
| M |
| U |
| 1 |
| Ability of the contractor to comply with contract terms and conditions |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 2 |
| Quality of the contractor’s management relationship with Government (or Client) counterparts |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 3 |
| Timeliness in completing contract requirements. |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 4 |
| Accuracy of contract deliverables |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 5 |
| Understanding of applicable regulations and policies that needed to be complied with while performing work under the contract. |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 6 |
| Understanding of DoD Installation and Government computer/data systems access procedures. Understanding of Client computer/data systems access procedures. |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 7 |
| Ability of the contractor to respond to short-notice contract requirement changes |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 8 |
| Ability to identify problems as they occurred |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 9 |
| Ability to resolve problems once they were identified |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 10 |
| What is your overall rating of the contractor’s performance? |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
Please discuss all ratings except “Satisfactory” or “Neutral.” Provide a reference to the performance area number being discussed.
Government Contracts Only
1. Was the contractor ever issued a cure or show cause notice? |_|Yes |_|No If yes, please explain.
2. Was this contract partially or completely terminated for default or convenience, or are there any pending terminations?
| |_| Yes | If yes or pending, select: | |_| Default |
| |_| No | |_| Convenience | |
| |_| Pending Termination |
If yes or pending, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).
SECTION III: NARRATIVE SUMMARY
1. Please provide any additional comments concerning this contractor’s performance, as desired. Please discuss all ratings except “Satisfactory” or “Unsatisfactory.” Provide a reference to the performance area number being discussed.
SECTION IV: EVALUATOR IDENTIFICATION
Please provide information for the primary individuals completing this survey.
| Name |
| Title |
| Telephone Number |
| Mailing Address |
| Email Address |
| Relationship to Contract |
Thank you for your prompt response and assistance!
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