Attach_2_-_Basic_IDIQ_-_Supervisory_Control_and_Cognition_SOO.pdf

FA8650-19-S-6003

Airman Decision Making and Interface REsearch (ADMIRE) Program

BASIC IDIQ SUPERVISORY CONTROL AND COGNITION STATEMENT OF

OBJECTIVES (SOO)

1.0 Background

The Air Force Research Laboratory, 711th Human Performance Wing, Human Effectiveness Directorate, Warfighter Interface Division (711HPW/RHC), located at Wright-Patterson Air Force Base, provides the Air Force with research to perform the mission of increasing warfighter lethality and enhancing combat survivability while reducing information processing demands through revolutionary human interface technology. As defense operations become more complex, Warfighters need better methods to gather information, process that information into knowledge, and provide a response in the form of direct/indirect action or purposeful inaction. The 711HPW/RHC addresses this notion by developing science and technology to improve the effectiveness of Human-Human (H-H) and Human-Machine (H-M) interaction.

From conception through transition, it is the 711HPW/RHC’s responsibility to quantify the value of evolutionary and revolutionary concepts that enable optimal performance of commanders, operators, and support personnel as well as improve Warfighter performance and protection and to develop tests to improve personnel selection and classification.

2.0 Scope

The 711HPW/RHC has identified Supervisory Control and Cognition as a necessary technical research area to meet its research mission. There are a number of 711HPW/RHC laboratories that can be used to conduct and support research in this technical research area. These laboratories may be reconfigured and/or new ones may be created to answer specific research questions. In some cases, for this technical research area, the contractor will be required to go into operational environments to perform human engineering evaluations, field data collection, and/or testing of existing and future weapon systems.

3.0 Requirements

The work under the Supervisory Control and Cognition technical research area will be implemented through an indefinite delivery, indefinite quantity (IDIQ) ordering process as contracted by specific task orders.

3.1 Technical Area Requirements

This technical area covers the research, development, integration and live/virtual/constructive testing of human-automation interaction and teaming concepts as well as the design of the human-machine interface to enhance the operator’s continuous situation awareness and decision making in ways to ensure flexible, fault tolerant mission operations. The contractor will perform research in this Technical Area that accomplishes the following objectives:

- Develop adaptive human-machine teamwork interfaces, methods and models that maximize mission performance.

- Develop intelligent decision aiding/support frameworks, methods and algorithms that maximize performance of human-machine teams.

- Develop collaborative interface concepts enabling airman-machine teams to manage/supervise large numbers of heterogeneous vehicles and/or sensors across diverse USAF applications.

- Develop intuitive methods of interacting with increasingly intelligent machines that improve operator situation awareness and decision making, including multi-modal interaction.

- Develop personnel measurement, selection, and classification methods to enhance USAF person-job matching.

3.2 Specific Requirements (as determined by specific task orders)

3.2.1 Security Access

Due to the nature of the work to be performed in the Supervisory Control and Cognition technical research area, the contractor shall be required to have or obtain the necessary items required to access, control and secure Top Secret//Compartmentalize Information (TS//SCI) and/or Special Access (SAP)/Special Access Restricted (SAR) information. There will be varying individual task orders issued under this contract that will require different levels of security classification access and safeguarding. The various access levels in each task order are required to successfully support data analysis, model development, simulation testing, and Warfighter requirements development from the unclassified level all the way up through TS//SCI.

3.2.2 Secure Communications and Storage

The highest level of security classification for the Supervisory Control and Cognition technical research area is TS//SCI. Individual task orders issued under this technical research area will designate the level of classification necessary for the work to be performed under those task orders through the task order statement of work and applicable security guidance such as the DD Form 254, a Security Classification Guide (SCG), or a Program Protection Plan (PPP). For those task orders with a security classification requirement, the contractor shall be able to receive, store and generate classified information at the security level specified by the task order.

Furthermore, the contractor shall use classified communications media, such as telephones, computers, and Secure Video Teleconference (SVTC) to transfer and communicate classified information at the security level specified by the task order.

3.2.3 Foreign Government Collaborations

Individual task orders issued under the Supervisory Control and Cognition technical research area may involve collaboration with countries of the North Atlantic Treaty Organization (NATO) and other United States partnered countries. The contractor shall ensure that personnel working task orders that involve foreign government collaborations receive the appropriate briefings for managing, transmitting, storing and protecting information necessary for the successful completion of these task orders.

3.2.4 System Maturation Activities (O&M, Procurement and Other Air Force Tasking)

Individual task orders issued under the Supervisory Control and Cognition technical research area may require (1) the modification of facilities or testbeds, (2) the conduct of Warfighter studies, or (3) the purchase, modification, enhancement and/or assessment (through flight and/or ground test) of flight/fielded hardware, flight/fielded subsystems and/or flight/fielded components. For these task orders, the contractor will be required to provide recommendations, assessment procedures and methodologies, designs, and/or examples that will be used to determine facility or flight/fielded component modifications or purchase flight/fielded hardware or components that will be used to meet the requirements specified within those task orders.

Additionally, individual task orders may require the performance of system transition activities including executing assessments, data collections, and/or modeling and simulation activities. These transition activities may include (1) transition plans, (2) software updates, and (3) maintenance for integration of technologies into operational systems. For these task orders, the contractor will be required to provide system deployment support, technical troubleshooting, required upgrades, training, and subject matter expertise support.

3.2.5 Flight Test

Individual task orders issued under the Supervisory Control and Cognition technical research area may require hardware and/or software assessments through the use of flight tests. For these task orders, the contractor shall comply with the provisions of the following directives:

a) AFRLMAN 99-103, AFRL Flight Test and Evaluation

b) AFRLI 61-103, AFRL Research Test Management

The Contractor shall support the necessary flight test design, test plan, and airworthiness reviews through the preparation and communication of flight test related documentation and presentation material. This includes (1) developing required flight test and safety plans, (2) supporting the required AFRL Technical, Airworthiness, and Safety Review Boards, (3) supporting any and all mishap investigations, and (4) documenting "Lessons Learned". The number of reviews, their timing, and the topics to be covered will be task order dependent and shall be determined jointly among the contractor, the AFRL Program Manager, and the AFRL Flight Test office.

4.0 Data Items/Deliverables

The contractor shall implement an effective program management structure to assure that each task and CDRL listed in this SOW is accomplished as specified, on schedule, and within budgeted funds. Hardware and Software deliverables are specified by task order.

CDRL

CDRL NAME FREQ

A001 Scientific and Technical Reports – Final Report ONE/R A002 Funds and Man-Hour Expenditure Report MTHLY A003 Contractor Funds Status Report (CFSR) QRTLY A004 Scientific and Technical Reports – Spend Plan MTHLY A005 Status Report MTHLY A006 Presentation Material ASREQ A007 Software User Manual (SUM) ASREQ A008 Test Plan ASREQ A009 Test Procedure ASREQ A010 Software Design Description ASREQ A011 Software Requirements Specification ONE/R A012 Computer Software Product – Source Code ASGEN A013 Software Test Plan (STP) ASREQ A014 Software Version Description (SVD) ASREQ A015 Software Product Specification (SPS) ASREQ A016 System/Subsystem Specification (SSS) ASREQ A017 System/Subsystem Design Description (SSDD) ASREQ A018 Test Plan – Flight and Taxi Test Plan ASREQ A019 Developmental Design Drawings/Models and Associated Lists ASREQ A020 Program Plan ASREQ A021 Scientific and Technical Reports – Flight Test Data ASREQ A022 Technical Report-Study/Services ASREQ

5.0 Management

5.1 Protection of Human Subjects

The Contractor shall comply with the provisions of the following directives/ regulations:

c) Title 32, Code of Federal Regulations, Part 219 (32 CFR 219), “Protection of Human Subjects.”

d) Department of Health and Human Services Regulations, “Protection of Human Subjects” (45 CFR Part 46), effective 14 Jul 2009, Subparts A, B, C, & D.

e) DoD Directive 3216.02, “Protection of Human Subjects and Adherence to Ethical Standards in DoD Supported Research,” (certified current as of 8 Nov 2011).

f) Air Force Instruction 40-402, 10 Sep 2014, “Protection of Human Subjects and Adherence to Ethical Standards in Air Force Supported Research.”

g) AFRL Instruction 40-402, 9 Jul 2014, “Protection of Human Subjects Research.”

Interaction with human research subjects shall not commence until approval from the Air Force IRB has been obtained. Interaction includes communication or interpersonal contact between investigator and subject for the purposes of conducting research.

If an IRB exemption is granted, then the provisions above would no longer be applicable; however, standard ethical principles should still be adhered to.

Investigators should refer to, and abide by, “The Belmont Report: Ethical Principles and Guidelines for protection of Human Subjects of Research,” 18 April 1979.

5.2 Contract Holidays

The prices/costs in Section B of the contract include holiday observances;

accordingly, the Government shall not be billed for such holidays, except when services are required by the Government and are actually performed on a holiday.

The following days are contract holidays: (1) New Year’s Day, (2) Birthday of Martin Luther King, Jr., (3) Washington’s Birthday, (4) Memorial Day, (5) Independence Day, (6) Labor Day, (7) Columbus Day, (8) Veterans Day, (9) Thanksgiving Day, and

(10) Christmas Day.

6.0 Security Requirements

The contractor shall adhere to the base security and AFRL security policies when their personnel are on base. Furthermore, the contractor will also adhere to the Visitor Group Security Agreement (VGSA) or any additional security requirements provided by the government through the specific task order SOW or applicable documentation such as the DD form 254, PPPs, SCGs, and the Operational Security (OPSEC) Plan.

6.1 Safeguarding of Unclassified Controlled Technical Information (UCTI)

Contract personnel shall be capable of accessing, handling, marking, receiving, and storing UNCLASSIFIED documents, equipment, hardware, and test items, using the applicable standards of For Official Use Only (FOUO) and Controlled Unclassified Information (CUI). DFARS Clause 252.204-7012 (Safeguarding Covered Defense Information and Cyber Incident Reporting) applies to the Supervisory Control and Cognition technical research area. The contractor shall submit all Controlled Unclassified Information (documents designated as FOR OFFICIAL USE ONLY and/or LIMITED DISTRIBUTION etc.) by a controlled means using USPS mail, Safe Access File Exchange (SAFE) website, and/or FIPS 140-2 validated encryption software such as https://spi.dod.mil/ewizard.htm. The requirements for safeguarding UCTI will apply to all task orders issued under the Supervisory Control and Cognition technical research area and apply to any task order subcontractors.

6.2 Operations Security (OPSEC)

In order to reduce program/project vulnerabilities and to protect sensitive but unclassified technologies from inadvertent disclosure, the Contractor shall implement OPSEC measures. The contractor shall provide OPSEC protection for all sensitive/critical information as defined by AFI 10-701 (Operations Security), the 711 HPW OPSEC Plan, and critical information list. The contractor shall participate in the 711 HPW sustained OPSEC awareness training or include OPSEC training as part of their ongoing security program. The 711 HPW OPSEC coordinator will evaluate the OPSEC posture of AF contract activities and operations. OPSEC requirements will apply to all task orders issued under the Supervisory Control and Cognition technical research area and apply to any task order subcontractors.

6.3 Safeguarding Export Controlled Information

The contractor shall not export technical data with military application without an approval, authorization, or license under the Arms Export Control Act, as amended 22 U.S.C. 2751-2794, including the International Traffic in Arms Regulation (ITAR), 22 C.F.R. 120 et seq.; and the Export Administration Act of 1979, 50 U.S.C app.

2401-2420. The contractor shall use the Militarily Critical Technologies List (MCTL) as general guidance for the purposes of making this determination and obtain written approval from the AFRL program manager.

An export license is require before assigning any foreign source to perform work under this agreement and before granting access to foreign persons to any equipment and technical data generated or delivered during performance (see 22 C.F.R Section 125). The contractor shall notify the Contracting Officer and obtain written approval 30 days prior to assigning or granting access to any work, equipment, or technical data generated or delivered under this agreement to foreign persons or their representatives. The notification shall include the name and country of origin of the foreign person or representative, the specific work, equipment, or data to which the person will have access, and whether the foreign person is cleared to have access to technical data (ref: DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM).

The requirements for safeguarding Export Controlled Information will apply to all task orders issued under the Supervisory Control and Cognition technical research area and apply to any task order subcontractors. All documents determined to contain export controlled technical data will be marked with the following notice:

WARNING: - This document contains technical data whose export is restricted by the Arms Export Control Act (Title 22, U.S.C., App. 2401 et seq. Violations of these export laws are subject to severe criminal penalties. Disseminate in accordance with provisions of DoD Directive 5230.25.

6.4 Information Security and Force Protection

The contractor shall provide Information Security and Force Protection training as defined by AFI 16-1404 (Air Force Information Security Program) and AFI 10-245 (Air Force Antiterrorism Standards). The contractor shall participate in the 711 HPW sustained information Security and Force Protection/Antiterrorism training or include this training as part of their on-going security program. The 711HPW Security Managers will evaluate the training posture of AF contract activities and operations.

This requirement is set forth in AFI 16-1404, AFI 10-245 and applicable AFMC and local supplements. Information Security and Force Protection requirements will apply to all task orders issued under the Supervisory Control and Cognition technical research area.

6.5 Common Access Card (CAC) Requirement

Contractor employees requiring access to USAF bases, AFRL facilities, and/or access to U.S. Government Information Technology networks in connection with the work on this contract must be U.S. citizens and have at least a favorable T1 investigation. Possession of a permanent resident card (“Green Card”) does not equate to U.S. citizenship. This requirement does not apply to foreign nationals approved by the U.S. Department of Defense or U.S. State Department under international personnel exchange agreements with foreign governments. Any waivers to this requirement must be granted in writing by the Contracting Officer prior to providing access. The above requirements are in addition to any other contract requirements related to obtaining a Common Access Card (CAC).

6.6 Security Clearances

The Contractor shall maintain a U.S. Facility Clearance of Top Secret.

Moreover, based on the individual task order requirements, it is foreseen that certain contractor employees will be required to have or obtain a Tier 5 Critical-Sensitive or Special-Sensitive investigation in order to grant them access to TS or TS//SCI or SAP/SAR information. Onsite contractor personnel must have an active clearance or Interim access at/or above the level of classified information access required on the specific task order. Interim clearances for newly hired personnel shall be processed as expeditiously as possible since some contractor personnel will be required to utilize the SIPRNET and process classified materials; however this will be on a case-by-case basis. Such clearance must be obtained through the Defense Investigative Services.

Contractor personnel who already have approved security clearances are highly preferred. The contractor shall be required to wear contractor identification badges and maintain currency in all Privacy Act Laws. If subcontractors are needed to perform classified work, the contractor will notify the program engineer responsible for that task order 15 days prior to any agreement. Furthermore, if subcontractors are required to perform classified work on a task order, the contractor shall submit a signed copy of the subcontracted DD Form 254 to the Government Contracting Officer and task order manager within 30 calendar days of establishment of the contract or agreement.

6.6 Disposition of Classified Material and Access.

Once a task order has completed, the contractor and, if applicable, any task order subcontractors, shall account for all classified hardware and material given, used, or generated during the task order period of performance. If the classified hardware or material will not be used on another task order under this contract, the contractor will submit an encrypted, unclassified list of all materials and/or hardware in their possession to the Government Contracting Officer. In the list of items, the contractor shall outline those items they wish to keep and the corresponding justification. The Government Contracting Officer and the 711th Industrial Security Manager will determine if the material will be destroyed, transferred or returned back to the government.

At the end of this contract, the same requirement above applies. However, if there is a follow on effort to this contract, a final DD form 254 must be issued to the contractor authorizing the contractor to retain the classified material, access, hardware for a specified time period until the follow-on contract is awarded and the material, access, information etc. is transferred to that new effort.

6.7 Processing Unclassified Government Information on Information Technology Systems

Contractor personnel, and, if applicable, any task order subcontractor personnel, shall be capable of accessing, handling, receiving, and storing UNCLASSIFIED documents, equipment, hardware, and test items, using the applicable standards of For Official Use Only (FOUO) and Controlled Unclassified Information (CUI). The contractor, and its task order subcontractors (if applicable), shall submit all Controlled Unclassified Information (documents designated as FOR OFFICIAL USE ONLY, ITAR, limited distribution etc.) by one of the following controlled means: (1) USPS mail, (2) electronically via Safe Access File Exchange (SAFE) website or DOD encryption wizard or (3) obtaining a DOD approved PKI cert and sending the information via encrypted email. The contractor, and its task order subcontractors (if applicable), must encrypt all emails containing technical data or other critical information for this program. AFRL Program information is not approved for public release, social media, and/or use in advertisement or public website posts without approval from the task order manager, 711 HPW security and the WPAFB public release office.