Questions and Answers HPE revised.docx
DOCX document 15 KB Posted
- Attached to
- HPE HW Maintenance and Support Renewal Robins AFB - Brand Name Combined Synopsis/Solicitation
- Solicitation number
- FA857926Q0005
About this file
This document is a Questions and Answers (Q&A) file for an HPE Hardware Maintenance and Support Renewal solicitation for Robins Air Force Base. The Q&A addresses specific details about serial numbers and service part numbers, with key points including the extension of the solicitation due date to 04 December 2025 at 3:00pm and clarification on two critical service part numbers: HU4A7AC (HPE Tech Care Essential with DMR Service) and H0JD4AC (HPE Service Credits 10 Per Year). The solicitation, numbered FA857926Q0005, is a brand name combined synopsis/solicitation issued by the Department of the Air Force Materiel Command Air Force Sustainment Center, specifically requiring HPE hardware maintenance and support with no allowed substitutions for the listed equipment.
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Other files
| File | Type | Posted |
|---|---|---|
| Solicitation - FA857926Q0005.pdf | ||
| Questions and Answers HPE.docx | DOCX document | |
| Serial Numbers List.xlsx | XLSX spreadsheet | |
| SSJ-Brand Name_Redacted.pdf | ||
| Req_12394_62137_Equipment List_Supply_1.pdf |
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Text version
Q&A – HPE HW Maintenance and Support renewal Robins AFB
1. Please submit serial numbers and extend the solicitation due date.
a. Uploaded serial number list to SAM.gov and extended the solicitation due date to 04 December 2025 @ 3:00pm
2. We have now cross-referenced the numbers in Column A, "Product Number," on the serial number list you provided via SAM.gov. However, we are still encountering an issue as we are unable to locate the specific Part Numbers HU4A7AC and H0JD4AC within that column.
3. These are the actual part numbers of the service that is provided by HPE. This is what is being purchased. This service is being applied to all the part numbers listed in the spreadsheet.
HU4A7AC - HPE Tech Care Essential wDMR SVC H0JD4AC - HPE Service Credits 10 Per Yr SVC In short, HU4A7AC and HOJD4AC are umbrellas covering all the serial numbers on the spreadsheet.
File details come from the government source that posted it. Updated .