Attachment_(2)_Performance_Based_Work_Statement.pdf

PR #FD2060-18-33470 1 PWS FOLLOW-ON

PERFORMANCE-BASED WORK STATEMENT (PWS)

AFGHANISTAN C-130H SUSTAINMENT

Contractor Logistics Support (CLS)

24 April 2019

Purchase Requistion Number: FD2060-18-33470

Air Force Life-Cycle Management Center (AFLCMC/WLNI)

Afghanistan Security Assistance Program Management Office

Robins Air Force Base (AFB) Georgia 31098

DISTRIBUTION: CODE C: Distribution authorized to US Government agencies and their

Contractors. Other requests for this document shall be referred to AFLCMC/WLNIG. Export

Controlled

PR #FD2060-18-33470 2 PWS FOLLOW-ON

Table of Contents

1.0 DESCRIPTION OF SERVICES

1.1 Objective(s):

1.2 Scope

1.3 Period of Performance

2.0 SERVICES SUMMARY (SS)

2.1 Monetary Performance Incentives and Remedies

2.1.1 Calculating AA Performance Incentive

2.1.2 Calculating AA Monetary Performance Remedy

2.1.3 Calculating Local National (LN) Monetary Performance Incentive

2.1.4 Calculating Local National Remedy

2.1.5 LN Salary

3.0 U.S. GOVERNMENT PROPERTY AND SERVICES

3.1 Contractor Responsibility

3.2 Loss of U.S. Government Property

3.2.1 Definition of Loss of government property

3.2.2 Reporting loss of U.S. Government Property

3.3 Return of U.S. Government Property

3.4 U.S. Government Facilities

3.5 U.S. Government System(s)

4.0 TECHNICAL REQUIREMENTS

4.1 Aircraft Availability (AA)

4.1.1 Crew Flight Operations/Familiarization Training

4.1.2 Maintenance

4.2 Contract Requirements

4.2.1 Transition Phase-In

4.2.2 CONUS Replacement Center (CRC)

4.3 Quality Control

4.3.1 Quality Management System (QMS)

4.3.2 Deliverables

4.3.3 Quality Control Spot Checks

4.4 Qualifications

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4.5 Local Afghan Usage

4.6 Program Management

4.6.1 Program Management Organization

4.6.2 On-Site Program Manager (PM)

4.6.3 Post Award Conference and Program Management Reviews

4.6.4 Teleconferences

4.6.5 Design Reviews/Technical Interchange Meetings (TIM)

4.6.6 Monthly Status Reports (MSR)

4.7 Technical Support

4.7.1 Sustaining Engineering/Technical Data Requests

4.7.2 General Structures Support

4.7.3 Technical Studies and Reports

4.7.12 Time Compliance Technical Orders (TCTO), Service Bulletins (SB)

4.7.13 Aircraft Maintenance Planning

4.7.14 Pre-Induction Meeting

4.8 Operations Support

4.8.1. Ground Operating Procedures (GOP)

4.8.2 Planning and Scheduling

4.8.3 Reporting Scheduling Deviations

4.8.4 Aircrew Life Support Equipment (ALSE)

4.8.5 Flight Safety

4.8.6 Brief/Debrief

4.9 Maintenance

4.9.1 Back-Shop Requirements Support

4.9.2 Technical Publications Support

4.9.3 Technical Documentation

4.9.4 Higher Level I or D Level Repairs

4.9.5 Maintenance Support

4.10 Logistics

4.10.1 Petroleum, Oils and Lubricants (POLs)

4.10.2 Counterfeit Electronics Parts

4.10.3 Warehousing

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4.10.4 Packaging

4.10.6 Distribution

4.11 Management Information System (MIS) Support

4.11.1 Web-Based Management Information System (MIS)

4.12 Training

4.13 Over and Above

4.14 Travel

5.0 GENERAL INFORMATION

5.1 Continuation of Mission-Essential Services During a Crisis

5.1.2 Designation of Services as Mission-Essential

5.2 U.S. Government Security Requirements

5.2.2 U.S. Government Security Regulations

5.2.3 Operations Security (OPSEC)

5.2.4 Security Clearance

5.2.5 Security Incident or Violation

5.2.6 Security of Contractor System(s):

5.2.7 Access to U.S. Government System(s)

5.2.8 Access to U.S. Government Facility

5.3 U.S. Government Environmental Management System (EMS)

5.4 U.S. Government Green Procurement Program (GPP)

5.5 Government Safety and Health Requirements

5.5.1 Contractor Responsibility

5.5.2 Contractor Compliance

5.5.3 Mishap Notification/Investigation

5.6 Inspection of Supplies and Services

5.7 Trafficking in Persons

5.8 U.S. Government Contractor Manpower Reporting Requirement

5.9 Invoicing/Payment and Receipt/Acceptance

6.0 APPENDICES

6.1 Appendix A – References

6.2 Appendix B – Acronyms

6.3 Appendix C – RESERVED

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6.4 Appendix D – Definitions

6.5 Appendix E – Minimum Essential Subsystem List (MESL)

6.6 Appendix F – Maintenance Task Lists (MTLs)

6.7 Appendix G – GFP Transfer List

6.7 Appendix H – Notional ISO/PDM Forecast

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PERFORMANCE-BASED WORK STATEMENT (PWS)

Purchase Request: FDXXXX-20-XXXXX

1.0 DESCRIPTION OF SERVICES

North Atlantic Treaty Organization (NATO) Train, Advise, Assist Command –Air (TAAC-Air) undertook the mission to develop and establish an Afghanistan Air Force (AAF) C-130H airlift operational capability. This PWS defines the US Government’s (USG’s) requirement in terms of the objective and measureable outputs. The Contractor shall provide all personnel, equipment, tools, materials, spares, supervision, training, other items, and non-personnel services necessary to perform the following:

Logistics

Management

Organizational (O), authorized Intermediate (I) level, and authorized Depot (D) Level aircraft maintenance/repairs and Support equipment maintenance

Supplies to include Repair of Repairables (RORs)

C-130H “on aircraft” Maintenance Training

1.1 Objective(s):

The objective of this PWS is to support and sustain up to four (4) C-130H aircraft, with priced options for up to 6 aircraft, at the Main Operating Base (MOB) in Kabul, Afghanistan, provide

“on-aircraft” maintenance training, and (as needed) provide on-call support at Forward Operating

Locations (FOLs).

1.2 Scope

The Contractor shall provide services to maintain safe, airworthy, reliable C-130H aircraft for use by US Air Advisors and the Afghanistan Air Force (AAF) in accordance with (IAW) USAF

Technical Orders (TOs). Services include technical support for all aircraft related logistics functions (supply, spares and parts replenishment, warehousing, packaging and shipment of parts), maintenance (on-and off-aircraft, engine, and propellers), and operations/aircraft maintenance support (plans and scheduling, debriefing, aircrew life support). The Contractor shall also provide “on aircraft” C-130H maintenance training using USG provided Master Task

Listings (MTLs). The Contractor shall provide manning based on flying schedules and aircraft maintenance scheduling. Manning includes sufficient manpower to repair aircraft after flight for next day’s missions. The Contractor shall accomplish all tasks as defined in this PWS.

1.3 Period of Performance

The Period of Performance (PoP) shall be for one (1) base year and four (4) 12-month option years. Total PoP shall not exceed 60 months from date of contract award.

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The USG reserves the right to extend the terms of this contract at the prices set forth in Section B in accordance with the terms and conditions contained in Federal Acquisition Regulation (FAR)

Clause 52.217-9 entitled, “Option to Extend the Term of the Contract.”

2.0 SERVICES SUMMARY (SS)

The Contractor shall perform Contractor Logistics Support (CLS) in support of the AAF requirement to develop and establish an AAF C-130H airlift operational capability. The

Contractor service requirements are summarized into performance objectives in this SS. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective PWS

Paragraph

Performance Threshold

Aircraft Availability (AA) (Based on delivered quantities of aircraft in PWS section 4.1)

2.1, 4.1, 4.1.1, 4.6.6 *AA rate will be based on table reflected in PWS section 4.1;

aircraft per day, rolled up and reported on a monthly basis (1st through end of month). Status shall be reported in the Monthly Status Report (MSR).

Quality of CDRL deliverables 4.3, 4.3.1, 4.3.2, 4.6.6 There shall be no more than two

(2) total rejections of CDRL deliverable(s) per contract quarter.

The USG will reject the submitted CDRL deliverable if one (1) or more technical flaws or two (2) or more minor flaws are found within the CDRL deliverable. A technical flaw is defined as the content not being correct or complete in accordance with the Contract Data Requirements List (CDRL)/PWS/contract or the format not being correct in accordance with the CDRL/PWS/contract. A minor flaw is defined as a typographical or grammatical error. The rejected CDRL deliverable shall be corrected and resubmitted within fifteen (15) business days of USG disapproval. Status shall be reported in the MSR.

Receipt of CDRL deliverable(s) 4.3, 4.6.6 There shall be no more than one

(1) late submission(s) of CDRL deliverable(s) per contract quarter.

The Contractor shall notify the

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USG if the delivery of any CDRL deliverable will not meet the scheduled delivery date and negotiate a revised delivery date.

The CDRL deliverable(s) shall be delivered by the revised delivery date acceptable to the USG. Status shall be reported in the MSR.

Quality Management System (QMS) 4.3, 4.3.2,

4.6.6 Prior to contract/order award, the Contractor shall submit a QMS, including a QCP, for acceptance by the USG MFT. The QCP shall be revised and re-submitted to the USG CO and COR as dictated by changes in the environment or mission in Afghanistan. 100% compliance with the QMS is required.

Training Quality Control Spot Checks 4.3, 4.3.3,

4.6.6 The Contractor shall perform a weekly spot check of two (2) training tasks from at least two AAF students to ensure AAF student qualifications are met, unless otherwise coordinated with the COR. Results shall be provided to the COR. If a student does not pass the spot check, normal decertification will result in retraining of the failed task. No more than one (1) decertification due to spot check failure can occur every month unless otherwise coordinated with the COR. Any decertifications shall be reported in the MSR

* AA is defined as available for both flying mission and for ground maintenance training

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2.1 Monetary Performance Incentives and Remedies

The Contractor is eligible for two incentives. One for AA, and another for hiring local nationals.

2.1.1 Calculating AA Performance Incentive

The Contractor shall calculate the AA incentive on a daily basis using the following:

Daily Aircraft Availability Incentive Factor

Aircraft on

Station

Aircraft Provided

0 1 2 3 4 5 6

0 0%

1 0% 100% Not Possible

2 0% 75% 100%

3 -75% 0% 75% 100%

4 -100% -75% 0% 75% 100%

5 -100% -100% -75% 0% 75% 100%

6 -100% -100% -100% -75% 0% 75% 100%

In accordance with the SS contained in the PWS, paragraph 2.0 the Contractor must meet an AA, calculated on a daily basis (1st through end of month) in order to qualify for the incentive. The in-country COR will perform random AA daily calculations received by the contractor.

Monies for incentives for this category are available on a daily basis. Total monthly available monies (designated by CLIN) for incentives will be divided by the number of days in the month.

Each month the Contractor shall calculate the days in which incentives were earned and provide a roll-up monthly on the MSR.

Within ten (10) business days of receipt of the monthly status report, the CO will provide the contractor with a written determination whether the Contractor has met the baseline, earned a monetary incentive, or will be assessed a monetary remedy.

Total Sum of Daily AA percentages divided by number of days in the month

Each day will have an established available monetary amount (we will use $300 for example purposes). Monthly roll-up calculation example could be as follows (days reflect all incentive with no remedies):

The month has 30 days

10 days of the 30 are 100%

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10 days of the 30 are 75%

10 days of the 30 are 0%

Each day would present the opportunity to be incentivized by $10

CALCULATION:

o 10 days 100% = 10 times $10.00 = $100.00 o 10 days of 75% = 10 times $7.50 = $75.00 o 10 days of 0% = 10 times $0.0 = $0.0 o Total for month would be $175.00

After receipt of the final MSR for the year, the CO will provide the contractor with a written summary of all monetary incentives earned or remedies assessed for the year, with a total amount to be billed for the final month. Upon receipt of this written summary, the contractor may bill for the final month of services and any incentives earned. The contractor shall not bill for the final month of services until the written summary is received. (CDRL A001, DI-MGMT-80368A/T)

2.1.2 Calculating AA Monetary Performance Remedy

The monetary remedy will not just be the loss of the available incentive. The monetary remedy will be equal to the available incentive, calculated daily, rolled-up yearly, and reported monthly, and will be deducted from the yearly available incentive payout. Daily remedies for AA will not be recouped when there are 2 a/c or less on station.

AA relief will be granted when the contractor submits a request for relief, in writing to the COR.

As a minimum, The request for relief request will include: date/cuircumstances.

The contractor shall not be laible for any negative sums in the annual incentive calaculations.

The Contractor shall calculate the basic AA incentive on a daily basis, rolled-up and reported on a monthly basis using the following:

on

0 1 2 3 4 5 6

0 0 0 0 0 0 0 0

1 0 0 0

2 0 0 0 0 0 0 0

3 75% 0 0 0 0 0 0

4 100% 75% 0 0 0 0 0

5 100% 100% 75% 0 0 0 0

6 100% 100% 100% 75% 0 0 0

Not Possible

REMEDY

Aircraft Provided

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Each month will have an established available monetary amount (we will use $300 for example purposes). Monthly roll-up calculation example could be as follows (days reflect some incentive and some remedy days):

The month has 30 days

10 days of the 30 are 100% incentive

10 days of the 30 are 75% incentive

5 days of the 30 are 75% remedy

5 days of the 30 are 100% remedy

Each day would present the opportunity to be incentivized by $10

CALCULATION:

o 10 days 100% = 10 times $10.00 = $100.00 (Incentive) o 10 days of 75% = 10 times $7.50 = $75.00 (Incentive) o 5 days of 75% = 5 times $7.50 = $32.50 (Remedy) o 5 days of 100% = 5 times $10.00 = $50.00 (Remedy) o Total for month would be $175.00 minus $82.50 = $92.50

A full monetary remedy (100% for the entire month) will also be assessed for a given month when the contractor:

Receives more than one (1) Level II CAR; OR

Receives any Level III CAR for an applicable month.

2.1.3 Calculating Local National (LN) Monetary Performance Incentive

The Contractor shall calculate the LN incentive, based on Taskil Level 3, 2, or 1 on a monthly basis using the following logic.

The available incentive pool for each level will be determined by a separate CLIN/Sub-CLIN with with varying levels of incentive dollars, e.g. level 1 will have a higher dollar value than

Level 2 which will have a higher dollar value than level 3.

Although the Contractor can hire a LN without being qualified (see section 4.4 for apprenticeships), the LN must be an employee not currently enrolled in an apprenticeship program), and be equivalent to a 3, 2, or 1 skill level to be considered as qualified for incentive.

Specifically, Local Nationals can be hired and trained by the Contractor but will not be eligible for an incentive until trained to the minimum skill level.

Calculation Scenario for example (notional) purposes:

If there are 10 employees with the following skill levels and the respective skill levels had the following assigned incentives worth for any given month:

10 LNs are employees

1 LN at Level 1 (Total monthly incentive is $3K)

2 LNs at Level 2 (Total monthly incentive is $2K)

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7 LNs at level 3 (Total monthly incentive is $1K)

CALCULATION:

Level 1 incentive ($3000.00)

Level 2 Incentive ($4,000.00)

Level 3 incentive ($7,000.00)

Monthly incentive total would yield $14K

Monthly roll-ups and reporting, and yearly payouts will be in accordance with the verbiage in

Section 2.1.1.

The contractor shall hire no more than 10 LNs unless approved by the KO.

2.1.4 Calculating Local National Remedy

There will be no remedy for not hiring local nationals.

2.1.5 LN Salary

LN salaries will be established by the USG and will consist of two major categories.

1. Apprentice:

a. Daily salaries will be set. The contractor shall:

i. Monitor the daily attendance

ii. Report daily attendance on MSR (for pay purposes)

iii. Will only get paid for the days the apprentice comes to work

2. Employee:

a. Daily salaries will be set. The contractor shall:

i. Monitor the daily attendance

ii. Report daily attendance on MSR (for pay purposes)

iii. Will only get paid for the days the employee comes to work

3.0 U.S. GOVERNMENT PROPERTY AND SERVICES

Baseline U.S. Government-furnished property (GFP) will be provided (see Appendix G). Any baseline GFP will be subject to a joint USG/Contractor inventory during the transition period.

Any additional parts/equipment/material needed for performance of this contract shall be purchased by the Contractor using the material CLIN and will become GFP after purchase.

3.1 Contractor Responsibility

3.1.1 The Contractor shall be responsible for USG property in their possession in accordance with the Federal Acquisition Regulation (FAR) and applicable supplements including, but not limited to, FAR Part 45, Government Property; FAR 52.245-1, Government Property; and

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Defense Federal Acquisition Regulation Supplement (DFARS) Part 245, Government Property.

The FAR and applicable supplements can be accessed at: http://farsite.hill.af.mil

3.1.2 The Contractor shall inventory and maintain all property, equipment, and supplies provided. The Contractor shall provide a monthly inventory of GFP as part of the MSR. (CDRL

A001, DI-MGMT-80368A/T)

3.2 Loss of U.S. Government Property

3.2.1 Definition of Loss of government property: In accordance with DFARS 252.245-7002, Reporting Loss of government property, “loss of government property” means unintended loss of or damage to government property including property that cannot be found after a reasonable search, loss due to inadequate storage, theft, loss due to lack of security, damage requiring repair to restore the item to usable condition, or damage that renders the property useless for its intended purpose or Beyond Economical Repair (BER). Loss of government property does not include manufacturing defects, obsolescence, normal wear and tear, or purposeful destructive testing. Unless otherwise stated in the contract/order, loss of government property does not include normal and reasonable inventory adjustments, e.g., losses of low priority consumable material, such as common hardware, as agreed to by the Contractor and the Government

Property Administrator.

3.2.2 Reporting loss of U.S. Government Property: The Contractor shall use the Defense

Contract Management Agency (DCMA) eTools software application to report loss of

Government property at the site below. The reporting requirement does not change any liability provisions or other reporting requirements that may exist under the contract/order.

http://www.dcma.mil/aboutetools

3.3 Return of U.S. Government Property

All U.S. GFP remains the property of the USG and shall be returned to the USG upon completion of the contract/order. All USG. GFP shall be returned to the USG in the condition provided unless approved in advance by the CO. All material generated under the contract/order becomes the property of the USG and shall be returned to the USG upon completion of the contract/order. All Department of Defense (DD) Form 1423, CDRL deliverables become the property of the USG upon receipt.

3.4 U.S. Government Facilities

The USG will normally provide the Contractor with workspace and living facilities. The

Contractor may propose additional facilities in their proposal which, if provided by the

Contractor, might improve their ability to meet the service requirements defined in section 2.0.

The Contractor shall return the facilities in the same condition as received; fair wear and tear is expected.

http://farsite.hill.af.mil/

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3.4.1 If directed by the USG, the contractor shall obtain off-base living facilities and obtain adequate security at the off-base living facility location and travel to/from work area and off-base living facility.

3.5 U.S. Government System(s)

The Government will provide Contractor personnel access to systems necessary to perform tasks under the contract/order. The Contractor shall ensure Contractor personnel who require access to an unclassified or classified Government Automated Information System (AIS) have the appropriate background check and/or security investigation conducted. The Government will provide system access subject to approval of the DD Form 2875, System Authorization Access

Request (SAAR). Upon completion/termination of the contract/order or transfer/termination of

Contractor personnel, the system account will be closed.

4.0 TECHNICAL REQUIREMENTS

The Contractor shall provide services to maintain safe, airworthy, reliable C-130H aircraft for use by US Air Advisors and the AAF.

4.1 Aircraft Availability (AA)

The Contractor shall provide aircraft available for flight operations and/or familiarization training. This includes, but is not limited to necessary personnel, technical and engineering support, supply/spares, Ground Support Equipment (GSE), maintenance support functions (to include but not limed to: Plans and Scheduling [P&S]; aircrew debriefs), and Maintenance

Recovery Team (MRT) support. AA will be evaluated based on the Contractor successfully meeting the approved daily flying schedule unless deviations are approved by the COR. The

Contractor shall include AA in the Monthly Status Report (MSR). (CDRL A001, DI-MGMT-

80368A/T)

The Contractor shall provide a minimum daily AA as designated below:

on

Station

0 1 2 3 4 5 6

3 1

4 2

5 3

6 4

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Note: this is the minimum number of required aircraft and is based on the aircraft physically on-station at HKIA. Appendix H displays a notional ISO/PDM forecast used for determining the number of aircraft on station. The USG will provide revised ISO/PDM forcast schedules as required.

4.1.1 Crew Flight Operations/Familiarization Training

The Contractor shall provide all maintenance and logistics operations to support flight operations and training. The Contractor shall ensure that the available aircraft are capable of performing the daily mission and are either fully mission capable (FMC) or partial mission capable (PMC) per the most current Minimum Essential Subsystems List (MESL), (Appendix E). Aircraft(s) shall be crew ready at least two (2) hours prior to crew show, or 0900L, whichever occurs first. On

Fridays only, the Contractor shall provide all required support for alert-status aircraft. Friday’s only alert-status will begin at 0900L and end at 1700L

4.1.2 Maintenance

In the case where one or more of the on-site (HKIA) aircraft are in a Program Office approved

Depot Level-possessed status (e.g., “D” or “B” Purpose Identifier Codes,), the Contractor shall not be responsible for providing the standard number of aircraft until the Depot-possessed aircraft is/are returned to the Contractor’s possession. If the CLS provider produces more aircraft in a single day, than contractually required, and the CLS provider does not have adequate time to regenerate aircraft to meet the next day’s AA requirement, the CLS provider may request AA relief for the following flying day.

Note: Aircraft will not be placed into a Depot Level-possessed status until a Technical

Assistance Request (TAR) is submitted.

4.1.2.1 The Contractor shall immediately notify the USG CO and COR for any Service Bulletins, Airworthiness Directives, or equivalent which affect mission capability and or specifically requires aircraft grounding

4.2 Contract Requirements

4.2.1 Transition Phase-In

The Contractor shall implement a successful transition phase-in period. The Contractor shall follow their transition phase-in approach submitted in their Technical proposal whether or not the proposal is incorporated into the contract. The Contractor shall achieve

Full Operational Capability (FOC) at the end of the 120 calendar day phase-in period.

The Contractor shall work with TAAC-Air and the incumbent CLS provider to ensure smooth transition

FOC is defined as the ability to provide AA IAW section 4.0 and provide training IAW section

4.12.

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4.2.2 CONUS Replacement Center (CRC)

All US personnel employed through this contract will report through a USG approved CONUS

Replacement Center (CRC) for deployment processing in accordance with DFARS DEVIATION clause 252.225- 7995. The Contractor is responsible to make an appointment for processing by contacting a USG CRC. Contractors shall be prepared to request reservations at a CRC no later than one (1) month prior to deployment in order to ensure completion of all deployment requirements. It is the responsibility of the Contractor to request slots through CRC. Use of an alternate CRC, other than Camp Atterbury, Indiana, and Fort Bliss, Texas for mobilization shall be requested through the CO and at no additional cost to the USG. The Contractor is also responsible for redeploying its US personnel back through the CRC at the end of the contract period.

4.3 Quality Control

The Contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QC program is the means by which the Contractor can assure that the work complies with the requirement of this contract (CDRL A002, DI-QCIC-81794/T).

4.3.1 Quality Management System (QMS)

The Contractor shall ensure the quality of services through a quality and/or inspection system.

Prior to contract/order award, the Contractor shall submit a QMS, including a Quality Control

Plan (QCP), addressing detection of quality program problems and defects, identification of root causes for quality related problems/defects, correction of root causes of quality related problems/defects, and follow-up to ensure quality related problems/defects do not recur. The

QCP shall identify Acceptable Quality Levels (AQL) and the type, number and frequency of quality assurance/control inspections. The QCP shall be revised and re-submitted to the USG

CO and COR as dictated by changes in the environment or mission in Afghanistan. 100% compliance with the QMS is required (CDRL A002, DI-QCIC-81794/T).

4.3.2 Deliverables

There shall be no more than two (2) total rejections of CDRL deliverables(s) per contract quarter.

The USG will reject the submitted CDRL deliverables if one (1) or more technical flaws or two

(2) or more minor flaws are found within the CDRL deliverables. A technical flaw is defined as the content not being correct or complete in accordance with the CDRL/PWS/contract or the format not being correct in accordance with the CDRL/PWS/contract. A minor flaw is defined as a typographical or grammatical error. The rejected CDRL deliverables shall be corrected and resubmitted within fifteen (15) business days of USG disapproval.

There shall be no more than one (1) late submission(s) of CDRL deliverables(s) per contract quarter. The Contractor shall notify the USG if the delivery of any CDRL deliverables will not meet the scheduled delivery date and negotiate a revised delivery date. The CDRL deliverables

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shall be delivered by the revised delivery date acceptable to the USG (CDRL A002 DI-QCIC-

81794/T).

4.3.3 Quality Control Spot Checks

The Contractor shall perform a weekly spot check of two (2) Contractor training tasks from at least two (2) AAF students to ensure AAF student qualifications are met, unless otherwise coordinated with the COR. Results shall be provided to the COR. If a student does not pass the spot check, normal task decertification will result in retraining of the failed task.

If the Contractor has hired local national, the Contractor shall also perform a weekly spot check of two training tasks from at least two local nationals to ensure qualifications are met, unless otherwise coordinated with the COR. Results shall be provided to the COR. If the local national does not pass the spot check, normal decertification will result in retraining of the failed task.

Note: The Contractor shall not decertify an AAF maintainer without written approval from the

COR. The Contractor shall provide the applicable AAF maintainer training records, and written justification to the COR outlining the need for task decertification. The Contractor shall not task decertify an AAF maintainer without written concurrence from the COR. All COR approved decertifications will be reported in the MSR (CDRL A001, DI-MGMT-80368/T (section 4.6.7).

4.4 Qualifications

The Contractor shall ensure employees,with the exception of apprenticeship Local Nationals

(LNs), are qualified to perform assigned duties and in the operation of specialty vehicles, such as forklifts and tow vehicles, as required. The Contractor shall ensure all personnel are qualified to perform applicable C-130H related maintenance or training tasks to include any special certification/qualification tasks, e.g. engine runs, servicing or aircraft towing in accordance with applicable USAF/CSTO C-130H technical orders. Certifications will be at the USAF 5/7 equivalent (based on normal 623s)/AAF Skill Level 2 & 1, or A&P Mechanic equivalency.

4.5 Local Afghan Usage

The Contractor shall hire and integrate local Afghanistan nationals into the labor workforce. This may require recruiting and in-house training; managing the local hires as paid apprentices. All hired LNs are to be considered above & beyond projected CLS workforce. All LNs will be at least 18 years of age to be considered for employment.

The Contractor shall provide training and attendance (for pay purposes) status for each apprentice in the MSR.

Note: The Contractor shall not decertify a LN without written approval from the COR. The

Contractor shall provide the applicable apprentice training records, and written justification to the COR outlining the need for task decertification. All COR approved decertifications will be reported in the MSR (section 4.6.7).

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The Contractor shall be aware of, and work within, cultural sensitivities concerning all disqualification, retraining, additional training, or removal from the apprenticeship program actions.

The Contractor may be incentivized for successful integration into Contractor (not subcontracted) positions after successful completion/certification of required the training master task list.

4.6 Program Management

4.6.1 Program Management Organization

The Contractor shall develop a sound and comprehensive organizational structure by shift, skill mix, function and numbers that will be used to meet PWS requirements. The Contractor shall hire, train and maintain, qualified staff from contract start and throughout the period of performance to meet all PWS requirements.

4.6.2 On-Site Program Manager (PM)

The Contractor’s on-site PM shall manage task priorities, short-notice suspense, operational constraints, and other potential impacts to maintain schedule requirements, and assumes total performance responsibility for work performed and data delivered. The on-site PM is responsible for workforce performance and conduct. The on-site PM shall take positive steps to correct all issues regarding personnel conduct and contract performance. The Contractor’s on-site PM is the

Contractor’s single aviation focal point with the authority to act and speak on behalf of the

Contractor’s higher management on matters relating to flight operations.

4.6.3 Post Award Conference and Program Management Reviews

The Contractor agrees to host a post-award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The USG CO, COR, and other USG personnel no later than thirty (30) calendar days After Receipt of Order (ARO) to provide supportability plans and to discuss schedule and performance issues/concerns. The USG will also meet semi-annually with the Contractor to review the Contractor’s performance. At these meetings, the USG CO will apprise the Contractor of how the USG views the Contractor’s performance, and the Contractor shall apprise the USG of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. Dates and locations will be determined by the Contractor. The Contractor shall provide meeting minutes, briefing slides and action items on the last day of the post award conference for USG concurrence (CDRL A003 DI-

ADMN-81249B and CDRL A004, DI-ADMN-81250B).

The Contractor shall provide a final agenda and all briefing slides via e-mail to all scheduled conference participants no later than (NLT) ten (10) working days before the meeting. Draft approved copies of the minutes will be finalized on the last day of the PMR. Final copies of all briefing slides and updated minutes will be provided via e-mail to all scheduled conference participants NLT ten (10) working days after the meeting. (CDRL A003, DI-ADMN-81249B/T, CDRL A004, DI-ADMN-81250B)

PR #FD2060-18-33470 19 PWS FOLLOW-ON

4.6.4 Teleconferences

The Contractor shall be prepared to participate in periodic teleconferences with the USG and primary subContractors if requested by the USG. The Contractor shall track all action items generated. (CDRL A004, DI-ADMN-81250B)

4.6.5 Design Reviews/Technical Interchange Meetings (TIM)

The intent of these meetings and reviews are to provide a formal structure to facilitate supplier and user communications to enhance the quality of parts and maintenance for the AAF C-130H aircraft. For C-130H peculiar aircraft solutions that are not part of the baseline C-130H aircraft or are uncertified, the Contractor shall provide a plan to host and conduct appropriate reviews to ensure the design approach is satisfactory and meets the requirements of this PWS. The

Contractor shall distribute agendas and record conference minutes for all TIMs. The Contractor shall provide meeting facilities when TIMs are conducted at Contractor’s facilities. (CDRL

A003, DI-ADMN-81249B/T), (CDRL, A004, DI-ADMN-81250B)

4.6.6 Monthly Status Reports (MSR)

The Contractor shall submit MSRs to include the following:

a. Funding Status

b. Data Item Delivery Schedule and Status

c. Monthly Aircraft Availability Rate (Calculated by day, rolled-up by calendar month)

d. Engineering Issues

e. Operational Support Issues

f. Maintenance Issues

g. Aircraft Schedule deviations for maintenance

h. Logistics Issues

i. Training Status/issues (Both AAF and apprenticeship programs)

j. Apprentice work attendance (for pay purposes)

k. LN work attendance (for pay purposes)

l. Any shortfalls in equipment, tools, consumables, or other support material to meet the maintenance requirements and maintain AA rates

m. Any outstanding and new action items

n. Security Issues

o. Quality Reports

1. What was inspected?

2. Who did the inspection?

3. Who was inspected?

4. What was the result?

5. When was the inspection performed?

6. Was corrective action needed, taken, timeframes for improvement?

(CDRL A001, DI-MGMT-80368/T)

4.7 Technical Support

The U.S.Goverment retains overall Operational Safety, Suitability and Effectiveness (OSS&E) and airworthiness authority for the C-130H aircraft. The Contractor shall be responsible for maintaining and operating the aircraft and aircraft systems in accordance with all published

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USAF/CSTO technical data and guidance in order to maintain continued airworthiness to USAF standards.

4.7.1 Sustaining Engineering/Technical Data Requests

The Contractor shall submit requests for access to the International AIRCAT System to submit a

Technical Assistance Request (TAR) to the USG Afghan C-130 Program Office. The access request can be accomplished using the following web site:

https://www.c130aircat.com/Applications/NewUserRequestPage1.aspx.

The Contractor shall use/submit an AFTO Form 252, Technical Order Publication Change

Requests to the Afghan C-130 Program Office for all C-130H technical data related requests.

4.7.2 General Structures Support

The Contractor shall support the USG’s maintenance of structural integrity of the aircraft by performing the following tasks:

a. Develop and maintain structural substantiation data by way of Contractor software/systems, documentation and configuration data.

b. Maintain the Contractor C-130H structural database consisting of all AAF structural issues. The database shall include all provided source data, initial resolutions, final resolutions, and form and location of final documentation.

c. Evaluate damage reports and recommend restrictions, limitations, or course of action to restore structural integrity; design repairs, perform analyses for repair designs to ensure that the repaired structure shall meet static, dynamic, and fatigue structural requirements, and issue repair sketches.

d. Use and update the AIRCAT system for all data tracking and submissions.

(CDRL A006, DI-MISC-80508B Technical-Report Study/Services)

4.7.3 Technical Studies and Reports

When directed by the PMO, the Contractor shall conduct and provide technical studies. The

Contractor shall submit ROM estimates to the PMO for review, approval, and specific CLIN negotiations prior to starting any study/report activities. When a study is requested, it shall include (but is not limited to) engineering analysis, recommended options for implementation, delivery schedule and retrofit of aircraft, if required. Studies will be submitted as requested by the PMO. (CDRL A006, DI-MISC-80508B Technical-Report Study/Services)

4.7.12 Time Compliance Technical Orders (TCTO), Service Bulletins (SB)

The Contractor shall comply with TCTOs and Service Bulletins performing all required scheduled and unscheduled maintenance as directed by the CO. Compliance data shall be entered in the Contractor provided Management Information System (MIS).

4.7.13 Aircraft Maintenance Planning

The Contractor shall schedule and manage all recurring aircraft maintenance on HKIA, with the exception of Isochronal (ISO) Inspections and Programmed Depot-Level Maintenance (PDM).

https://www.c130aircat.com/Applications/NewUserRequestPage1.aspx

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The Contractor shall interact with the AAF Maintenance Operations Squadron C-130 planner(s) during these planning phases to discuss items such as departure dates, fuel loads, configuration, etc.

4.7.14 Pre-Induction Meeting

The Contractor shall attend a face-to-face or telecom pre-induction meeting as directed by the

CO/COR/PMO. For face-to-face requirements, the pre-induction meeting may be convened at the depot facility into which the aircraft will be inducted. (CDRL A003, DI-ADMN-81249B/T), (CDRL A004, DI-ADMN-81250B).

4.8 Operations Support

4.8.1. Ground Operating Procedures (GOP)

The Contractor shall develop and recommend Ground Operating Procedures (GOP) IAW DCMA

Instruction 8210 and obtain concurrence for implementation from the Government Ground

Government Flight Representative (GGFR) and update these procedures annually. (CDRL A005, DI-MGMT-81580/T).

4.8.2 Planning and Scheduling

The Contractor shall schedule aircraft to meet the requirements of paragraphs 4.1, 4.1.1, 4.1.2, and 4.1.2.1. The Contractor shall assist the AAF to stabilize operations and maintenance scheduling. The Contractor shall insure a process is implemented for receiving inputs from AAF flight operations. The Contractor shall assist in developing the monthly, weekly, and daily flying hour/maintenance schedules in coordination with the AAF.

The Contractor shall ensure all pre-mission, mission, and post-mission tasks are accomplished in accordance with applicable USAF technical data, regulations/instructions, and local directives.

4.8.3 Reporting Scheduling Deviations

The Contractor shall track the monthly operational requirement against the actual monthly flying hours. If an aircraft fails to meet its scheduled mission, the Contractor shall notify the PMO, TAAC-Air and AAF Operations and report any scheduling deviations, such as maintenance late or maintenance abort. The COR will address deviations on a case by case basis. Deviations shall be reported on the MSR with the type deviation (Ground Abort, Air Abort, or maintenance abort), description of failure causing the deviation, corrective action, and date of occurrence, and any additional information required by the USG.

The Contractor shall review the flying hour requirements and adjust as necessary to plan for future increases in aircraft density and other pending changes. The Contractor shall use proper fleet management techniques to plan adequately for ISO, PDM, scheduled and unscheduled maintenance activities. The Contractor shall attend all meetings to include the daily scheduling and production meetings. (CDRL A001, DI-MGMT-80368/T)

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4.8.4 Aircrew Life Support Equipment (ALSE)

The Contractor shall ensure that, during actual aircraft flight operations (pre through post flying), ALSE services are available. The Contractor shall provide, maintain, and repair all Aviation Life

Support systems and be responsible for the Life Support forecasting process.

4.8.5 Flight Safety

The Contractor shall participate in all safety meetings. The Contractor shall participate in the review and analysis of safety-related incidents at the request of the GFR.

4.8.6 Brief/Debrief

The Contractor shall participate in all applicable aircrew briefs and debriefs concerning AIRCAT data and take appropriate actions to add to AIRCAT.

4.9 Maintenance

The Contractor shall develop an Organizational (O) aircraft C-130H maintenance program, using all applicable C-130 Series Technical Orders, that is organized and operated in a fashion that resembles the USAF model found in Air Force Instruction (AFI) 21-101, Aircraft And

Equipment Maintenance Management as required to successfully meet the aircraft availability requirements of this PWS. The Contractor shall attempt to repair reparable GFP unless the asset is Beyond Economical Repair (BER) which is defined as 75% of current market value for a new or zero hour refurbished part. Maintenance functions include:

a. Organizational and authorized Intermediate level maintenance (See Section 4.9.4 for exceptions)

b. Quality Control

c. Production Control

d. Tool crib

e. Aerospace Ground Equipment (AGE)

f. Storage and maintenance of aircraft -21 equipment

g. Storage and maintenance of Armor Kits

h. Backshop Support (as determined necessary by the Contractor to support day to day requirements IAW this PWS)

i. Battle Damage Repair (BDR)

j. Downed Aircraft Recovery (DAR)

4.9.1 Back-Shop Requirements Support

The Contractor shall determine and develop back-shop capabilities as required to successfully meet the aircraft availability requirements of this PWS within the constraints of available work space within the MOB or at Bagram Air Base for fuel cell maintenance.

The Contractor shall ensure adequate test and GSE equipment are serviceable and support applicable intermediate-level maintenance capabilities.

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4.9.2 Technical Publications Support

The Contractor shall obtain and maintain all OEM/U.S. Government approved technical manuals including changes/updates for all Commercial off the Shelf (COTS) procured equipment to include AGE and specialized test and support equipment. The Contractor shall also perform the following:

Maintain currency of the technical publications and supplemental manuals, to include establishing and maintaining OEM subscription services or USG Technical Order Distribution

Office (TODO) accounts for previously fielded and current aircraft configuration(s)

Maintain C-130 Aircraft Country Standard Technical Orders (CSTOs) and Non-Standard

Component Country Standard Technical Orders (CSTOs) when available

Provide a response to USG/AAF technical publication inquiries.

4.9.3 Technical Documentation

For commercial technical manuals, the Contractor shall use and follow OEM Service Bulletins, Safety Bulletins, letters, directives, and technical documents as issued by the OEM or OEM certified source.

The Contractor shall maintain currency of the technical documentation for previously fielded and current aircraft configuration(s).

The Contractor shall use AFTO 781 Series to document aircraft maintenance records. Reference

T.O. 00-20-1, Aerospace Equipment Maintenance General Policies and Procedures.

4.9.4 Higher Level I or D Level Repairs

Unscheduled Deport Level Maintenance repairs will be performed as an O&A function and separately negotiated under O&A criteria.

4.9.5 Maintenance Support

The Contractor shall provide adequate maintenance support to include, but not limited to the following specialties:

Maintenance Operations Center (MOC)

Tool Crib

Production Superintendent (Pro-Super): Liaison between maintenance and operations to ensure AA

Expeditor

The contractor shall (if tasked by the USG) develop and maintain select Intermediate (I) and

Depot level aircraft C-130H maintenance program that are organized and operated in a fashion that resembles the USAF model found in Air Force Instruction (AFI) 21-101, Aircraft And

Equipment Maintenance Management.

4.10 Logistics

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The Contractor shall develop a C-130H logistics program that is organized and operated in a fashion that resembles the USAF model found in Air Force Manual 23-110, USAF Supply

Manual, as required to successfully meet the aircraft availability requirements of this PWS.

Logistics support functions include:

a. Supply Chain Management

b. Repair Services

c. Spares, Expendables/Consumables, Support Equipment

d. Petroleum, Oils and Lubricants (POLs)

e. Distribution/Warehousing/Transportation

4.10.1 Petroleum, Oils and Lubricants (POLs)

The Contractor shall be responsible for all common POLs for both aircraft, Ground Support

Equipment (GSE), and specialized equipment. Common POLs are considered to be, MIL-PRF-

7808L and MIL-PRF-23699F engine oil, and MIL-PRF-5606 hydraulic fluid. The Contractor shall also be responsible for applicable quantities of deicing fluid.

The USG will provide aircraft fuel (JET-A, JP-4/8), MOGAS, Diesel, gaseous nitrogen, LOX/Gaseous Oxygen (GOX) (MIL-PRF-27210H). Regardless of whether these items may be available through or reimbursed by the USG, the Contractor shall ensure there are sufficient quantities on hand to perform all required missions.

All other common/non-common POLs, not identified above, shall be supplied by the Contractor.

4.10.2 Counterfeit Electronics Parts

The Contractor shall establish policy and procedures to mitigate the risk of counterfeit electronics parts being installed in end items or otherwise entering the USAF/DoD inventory in accordance with Aerospace Standard (AS)5553A, Counterfeit Electronics Parts; Avoidance, Detection, Mitigation, and Disposition.

4.10.3 Warehousing

The Contractor shall provide warehouse capabilities sufficient to secure and store Contractor and

US Government procured parts and equipment. For GFP, the Contractor shall ensure all requirements stated in paragraph 3.0 through 3.3 are met at the warehouse location(s).

Due to facility and spacing constraints for warehousing parts in Kabul, Afghanistan, the

Contractor shall determine what parts/equipment are required to be on-hand in the Kabul warehouse facility to meet daily operational needs. Overflow warehouse facilities outside of

Kabul, Afghanistan, is permissible.

4.10.4 Packaging

The Contractor shall package and mark end items and components in accordance with best commercial practices.

PR #FD2060-18-33470 25 PWS FOLLOW-ON

4.10.4.1 The Contractor shall package and mark material for movement, shipment, receipt and storage in a manner that ensures the protection and preservation of the material for shipment to and storage at the destination. The Contractor shall package electronic parts susceptible to static discharge damage in accordance with best commercial practices.

4.10.6 Distribution

The Contractor shall prepare aircraft parts (spares), GSE, and materiel for overseas shipment, and deliver the materiel required documentation to the point of contact address listed below. All shipments shall be ‘door to door’ with receipt in Afghanistan at the Kabul Aviation Supply

Depot and notification of shipment provided to COR.

Shipping/Mailing Commercial:

Commander

USAF APS ATOC

BLDG. 534 CP: 011 881 67 631 6445

KABUL FLIGHTLINE

KABUL AF

MARK FOR: COMPANY NAME (CLS Contractor) contract # FAXXXX-20-D-XXXX

The Contractor shall complete, file, and expedite all customs documentation, Technical

Assistance Agreements (TAA), and International Traffic in Arms Regulations (ITAR) from the point of embarkation to final delivery to and from Afghanistan.

The Contractor shall ensure that all transfer documents, e.g. DD Form 1149, Requisition and

Invoice/Shipping Document, DD Form 250, Material Inspection and Receiving Report or

WAWF are prepared for signature when the shipments of material are unloaded at the Kabul

Aviation Supply Depot.

The Contractor shall establish a Packaging, Handling Storage and Transportation (PHS&T) service at HKIA that shall coordinate all transportation movements, receiving functions, customs, and completion of DD Form 250 or WAWF process.

The Contractor shall maintain standard commercial HAZMAT certification requirements for shipping and storage of HAZMAT.

4.11 Management Information System (MIS) Support

4.11.1 Web-Based Management Information System (MIS)

The Contractor shall provide, implement, and maintain a licensable Commercial Web-Based

Management Information System to track maintenance and material management activities within 120 calendar days After Receipt of Order (ARO). The MIS provides computerized storage of all maintenance and logistics support information to facilitate effective management and decision support across the maintenance and material management enterprise for the life of the contract. The Contractor shall provide within 30 days after contract completion an exportable

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