Signed_QASP_02_Jun_2016.pdf

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Quality Assurance Surveillance Plan for

Comprehensive Advanced Targeting Pod (ATP) – Sniper

FD2060-15-91015

23 May 16

1.0 Performance Management

1.1 Objective: The objective of this Quality Assurance Surveillance Plan (QASP) is to provide management oversight of the contract and to assess the Contractor’s performance in support of Life Cycle Management Center (LCMC)/WNYBAA’s AN/AAQ33 Comprehensive ATP – Sniper (CATPS) contract.

1.2 Results: This acquisition will benefit the USAF by providing management, engineering services, hardware and software production, integration, configuration management, test, and logistics support of the Sniper system.

2.0 Assessment Management

2.1 Services Summary Chart with Method of Surveillance:

Performance Objective

PWS

Reference

Performance Threshold Method of Surveillance

1. Availability 4.8.1.2 Minimum 90% Quarterly review of Availability data from

RAMPOD. (PM)

Surveillance will be documented, at a minimum, quarterly by the COR in the

PAR.

2. Reliability – Mean Time Between Maintenance Events

4.8.2.1 Legacy: Minimum 410 Pod

operating hours/maintenance events ATP-SE: Minimum 450 Pod operating hours/maintenance events

Quarterly review of Reliability data from RAMPOD and Contractor’s FRACAS data.

Surveillance will be documented, at a minimum, quarterly by the COR in the

PAR.

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Contractor Manpower Reporting

5.8 Within 30 calendar days of

contract/order award, the Contractor shall establish a record for the contract/order in eCMRA including Order Data, Contact Data and Location Data.

The Contractor shall provide an annual count of contractor/subcontractor personnel performing services and report all contractor/subcontractor labor hours required for performance of services for each fiscal year.

All data shall be reported no later than October 31 of the following fiscal year.

Surveillance will be conducted, by the COR monitoring eCMRA and reporting Contractor non-compliance to the PCO.

Surveillance will be documented, at a minimum, quarterly by the COR in the

PAR.

2.2 Contracting Officer’s Representative (COR) Online File Documentation

2.2.1 The COR will establish and maintain an online file containing training and surveillance documentation (COR Profile and COR Online File in the CORT Tool) in accordance with DFARS PGI 201.602-2(d)(vi); DoDI 5000.72, Enclosure 3, paragraph 3.d; AFFARS MP5301.602-2(d)2.4;

and the USD Memorandum, dated Mar 21 2011. The following documentation will be uploaded in the CORT Tool by the COR or Procuring Contracting Officer (PCO) as applicable.

1) Contractual Documents and all modifications PWS, PWS revision(s) QASP, QASP revision(s) Applicable CDRL(s) DD Form 254

2) Training and Appointment DAU CLC 222 Contracting Officers Representative (COR) Online Training DAU ACQ Now CL Annual Values-Based Ethics DAU DOD 002 Combatting Human Trafficking for DOD Acquisition Professionals Wide Area Workflow Training QAPC-Led Training Contract-Specific Training refresher training COR management training certificate(s)

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Appointment Letters:

Request for Contracting Officer’s Representative Support Designation of Contracting Officer’s Representative Revocation (Termination) of Designation of Contracting Officer’s Representative

3) Contractor Performance Data Applicable status report(s) Defense Contract Management Agency (DCMA) report(s) Commercial Asset Visibility-Air Force (CAV-AF) Repair Item Actions Report(s) iRAPT report(s) and/or other documentation demonstrating oversight of Contractor payment

4) Performance Documentation-metrics Contractor reports

5) Surveillance and Inspection Performance Assessment Report(s) (PAR) Corrective Action Report(s) (CAR) Customer Complaint Record(s) (CCR) Initial Contract Performance Review (30-Day Review) Annual COR File Inspection Checklist(s)

6) Contract Plans (basic or order, as applicable) Safety and Health Evaluation (PESHE) Plan contract/order Appendix XXX (Government Furnished Property) Quality Control Plans

7) Other Documentation Payment document or payment memo Multi-Function Team (MFT) Meeting Documentation Miscellaneous correspondence, etc.

Annual Delivery Order (DO) Review Annual COR Supervisor Review/ COR File Inspection Checklist

2.3 Plan for Corrective Action

2.3.1 Unsatisfactory Contractor performance will result in the COR issuing a negative PAR. The COR will prepare and forward the negative PAR to the PCO for submission to the Contractor. The PCO will submit the negative PAR to the Contractor for corrective action. In Section II of the negative PAR, the Contractor shall explain the discrepancy and identify the corrective action they shall take to resolve the discrepancy and prevent recurrence. The Contractor shall sign and return the negative PAR to the PCO. The Contractor shall have 10 business days to respond with their written

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Corrective Action Plan. The COR will upload the negative PAR in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(vi)(B).

2.3.2 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the COR will initiate the CAR process.

However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. The COR will prepare a CAR and forward it to the QAPC. The QAPC will assign a control number and forward the CAR to the PCO and courtesy-copy the COR. The PCO will set a suspense date and submit the CAR to the Contractor for corrective action. The Contractor shall sign and return the CAR, with corrective action plan, to the PCO for acceptance by the MFT by the suspense date. The corrective action will be tracked and documented until the discrepancy is resolved. The COR will notify the QAPC that the CAR has been closed. The COR will upload the CAR in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(vi)(B). The CAR will become part of the PCO contract file. If the CAR process fails to resolve the discrepancy, the PCO has the right to invoke remedies based on clause(s) included in the contract.

2.4 Acceptance of Services

2.4.1 In accordance with the Federal Acquisition Regulation (FAR) and applicable supplements and with all applicable guidance and clauses listed in the contract, the Contractor shall submit/process payment requests and receipt/acceptance documents via Wide Area WorkFlow e-Business Suite / Invoicing, Receipt, Acceptance, and Property Transfer (iRAPT).

2.4.2 CDRL deliverables may be submitted using iRAPT or be submitted directly to the MFT member identified on the CDRL. The CDRL will determine submittal requirements; however, separately priced data must be accepted in iRAPT in order for the Contractor to receive payment, and both separately priced and non-separately priced data must be accepted in iRAPT in order for the contract line item to be closed out.

2.4.3 Services will be accepted by the Wide Area Work Flow-Receipt and Acceptance (WAWF-RA) by the COR..

3. General Responsibilities of Multi-Functional Team (MFT)

3.1 Fostering partnerships with industry to ensure cooperation and exchange of information occur.

Conducting market research to identify commercial products and services which already exist, product developments, technological advancements, suppliers’ capabilities, new vendors and commercial best practices. Providing findings to the MFT member responsible for preparing the market research report.

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3.2 Identifying Government requirements. Ensuring the acquisition is linked to the United States Air Force (USAF) mission. Ensuring key stakeholders participate in developing, implementing and executing the acquisition strategy.

3.3 Planning, programming, and budgeting adequate funds to ensure the acquisition is executed within approved funding.

3.4 Ensuring the acquisition utilizes Performance-Based Service(s) Acquisition (PBSA) methods including establishment of performance thresholds, procedures to evaluate Contractor performance and positive/negative incentives to encourage the highest quality of services.

3.5 For other than sole source acquisitions, developing, implementing and executing a source selection that provides a thorough assessment of the proposals of the offerors and the best value for the Government.

3.6 Conducting an Initial Contract Performance Review (30-Day Review) in accordance with Air Force Instruction (AFI) 63-138, Acquisition of Services, paragraph 6.4. Preparing Annual Execution Review (AER) reports in accordance with AFI 63-138, paragraph 5.2. Proactively reporting significant variances in quality of services, cost and/or schedule to Government management throughout the contract/order Period of Performance (PoP).

3.7 Developing, implementing and managing milestones to ensure the Contractor is on schedule for meeting Government requirements within the contract/order PoP. Developing, implementing, and executing Contractor performance measurement and management in accordance with the Quality Assurance Surveillance Plan (QASP).

3.8 Conducting surveillance of Contractor performance to ensure Government requirements including quality of services, cost and schedule are met. Providing results of surveillance to the Contracting Officer’s Representative (COR) for input into the Performance Assessment Report (PAR) and to the MFT member updating the Contractor Performance Assessment Reporting System

(CPARS).

3.9 Identifying opportunities to improve Contractor performance throughout the life of the contract/order including benchmarking against industry. Promoting initiatives to improve Contractor performance, assessing the risks associated with initiatives, using the QASP to implement initiatives, and monitoring the success of implementation.

3.10 Ensuring customer needs are met.

4 Specific Roles and Responsibilities of MFT Members

4.1_Program Manager/Logistics Management Specialist (PM/LMS):

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Responsible for overall program. Serves as MFT lead. Works with the MFT to identify Government requirements and prepare Purchase Request (PR) package. Sniper functional representative will work with team members to develop the Government’s requirements and ensure they are presented in an acceptable format. Will assign tasks to MFT members as necessary to resolve any problems. The Sniper PM will act as the primary COR. An additional Program Manager/Logistics Management Specialist will act as the alternate COR.

4.2 Production Management Specialist (PMS) - Seller:

Is responsible for initiation, preparation, and coordination of non-organic funding documents (i.e.

PR, MIPR, etc.) for repair requirements with Integrated Product Team (IPT) members. Ensures funding documents comply with applicable guidance and policy. Will work closely with Defense Contract Management Agency (DCMA) to ensure compliance with the CATPS contract.

Coordinates and informs IPT of any contractor repair issues. Provide repair-related support to IPT members that includes, but are not limited to; file maintenance, budget preparation, program reviews.

USAF Government representatives will monitor Contractor performance to ensure compliance with the technical requirements of the contract and will maintain the COR surveillance folders.

4.3 Engineer (EN):

Works with MFT in conducting market research. Responsible for providing technical and engineering support to IPT members as required. Prepares market research report. Prepares Air Force Materiel Command (AFMC) Form 807, Recommended Quality Assurance Provisions and Special Inspection Requirements. Prepares technical Department of Defense (DD) Form 1423-1(s), Contract Data Requirements List (CDRL). Works with MFT in developing other technical requirements for PR package. Requests, reviews and approves Engineering Change Proposal(s)

(ECP).

4.4 Equipment Specialist (ES):

Responsible for reporting all technical issues to the IPT. Responsible for technical documentation updates and accuracy and identifying such to the IPT. Examples include, but are not limited to, Time Compliance Technical Orders (TCTOs), Technical Orders (TOs), AFTO 22s, 202s and 252s, etc.

Provides technical support to the IPT including but not limited to the following: Deficiency Report resolution via Material Improvement Project (MIP), IDEA evaluation and implements enhancements or modifications.

4.5 Contracting Officer’s Representative (COR)

4.5.1 Self-nominates in the CORT Tool in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) Procedures, Guidance, and Information (PGI) 201.602-2(d)(iv), Career

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Development, Contracting Authority, and Responsibilities / Contracting officers / Responsibilities;

DoDI 5000.72, Enclosure 3 (Procedures), paragraph 1.d and Enclosure 4, paragraph 4.a; and the Under Secretary of Defense (USD) Memorandum, Deployment of the Department of Defense (DoD) Contracting Officer Representative Tracking Tool (CORT Tool), dated Mar 21 2011 http://www.acq.osd.mil/dpap/dars/pgi/docs/Signed_CORT_Policy_Memo.pdf.

4.5.2 Registers for an Enterprise Contract Manpower Reporting Application (eCMRA) account after designation as a COR in accordance with AFFARS MP5301.602-2(d)1.4.8 and 2.8.

No later than 60 calendar days after contract/order award, verifies the Contractor has established a record for the contract/order in eCMRA in accordance with the Contractor Manpower Reporting / Contractor Quick Reference Guide. Reviews and, if required, corrects the Contractor record (Order Data, Contact Data, Location Data, etc.) in accordance with the Contractor Manpower Reporting Application / Contracting Officer Representative & Contracting Officer Technical Representative User Guide. Enters the NDAA Elements, required by the National Defense Authorization Act for Fiscal Year 2008, Section 807, and the Fund Cite Data in accordance with the Contractor Manpower Reporting Application / Contracting Officer Representative & Contracting Officer Technical Representative User Guide. Verifies the Contractor has reported all data for each fiscal year, including an annual count of contractor/subcontractor personnel performing services and the total of contractor/subcontractor labor hours, no later than October 31 of the following fiscal year in accordance with the Office of the Secretary of Defense (OSD) Memorandum, Enterprise-wide Contractor Manpower Reporting Application, dated Nov 28 2012.

4.5.3 Works with MFT in conducting surveillance on Contractor performance and evaluating Contractor performance in accordance with DFARS PGI 201.602-2(d)(v). Reports unethical conduct and instances of fraud, waste and/or abuse to the Procuring Contracting Officer (PCO) in accordance with DoDI 5000.72, Enclosure 6 (Examples of COR Responsibilities and COR Certification Requirements), Table 4 (DoD Standard for Certification of CORs – Type C). Inspects and accepts/rejects deliverables during contract/order performance and at close-out to ensure contract/order terms and conditions are met in accordance with the DoDI 5000.72, Enclosure 6, Table 4.

4.5.4 Documents Contractor performance via PARs, Corrective Action Reports (CAR), etc. in accordance with DFARS PGI 201.602-2(d)(vi)(B). Issues PARs, at a minimum, quarterly and negative PARs or CARs as required. Provides reports (e.g., PARs, CARs, etc.) on Contractor performance to the PCO in accordance with the Federal Acquisition Regulation (FAR) and applicable supplements and will be in compliance with all applicable guidance and clauses listed in the contract.

4.5.5 Establishes and maintains an online file containing surveillance documentation, initial, annual and refresher training certificates, contract specific training, PWS, QASP, PAR(s), CAR(s) and Annual COR File Inspection Checklists in accordance with the Federal Acquisition Regulation

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(FAR) and applicable supplements and will be in compliance with all applicable guidance and clauses listed in the contract.

4.5.6 Monitors control and disposition of Government property.

4.6 Procuring Contracting Officer (PCO)

4.6.1 Only individual authorized to enter into contracts for supplies and/or services by obligating the Government. Advises the MFT on QASP development including incentives and remedies tied to performance objectives and performance thresholds in accordance with AFFARS MP5346.103.1.b(1). Develops and awards a contract/order based on MFT requirements and acquisition strategy.

4.6.2 Determines if a COR is required to conduct/document surveillance of Contractor performance in accordance with DoDI 5000.72, Enclosure 3, paragraph 1.a, and AFFARS MP5301.602-2(d)1.2, Designation, Assignment, and Responsibilities of a Contracting Officer’s Representative (COR) / Contracting Officer Roles and Responsibilities. Upon notification of COR Supervisor approval of COR nomination in the CORT Tool, approves COR nomination in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(iv); and DoDI 5000.72, Enclosure 3, paragraph 1.d, and Enclosure 4, paragraph 4.a; and the USD Memorandum, dated Mar 21 2011. Submits Designation of Contracting Officer’s Representative memorandum to the COR and Contractor for signature thereby ensuring the Contractor is notified of the COR assigned to the contract/order and their areas of responsibility and limitation of authority in accordance with DFARS PGI 201.602-2(d)(v)(A); DoDI 5000.72, Enclosure 3, paragraphs 1.c and 1.f and Enclosure 4, paragraph 2; AFFARS MP5301.602-2(d)1.4.8- 9; and AFFARS MP5346.103.1.b(2). Upon transfer/termination of the COR, issues a Revocation (Termination) of Designation of Contracting Officer’s Representative memorandum in accordance with AFFARS MP5301.602-2(d)1.10-1.12. Uploads Designation memorandum and, if applicable, Termination memorandum in the CORT Tool in accordance with DFARS PGI 201.602-2(d) (iv), (v)(C) and (vi)(A); DoDI 5000.72, Enclosure 3, paragraphs 1.g and 1.j, and Enclosure 4, paragraphs 2.b, 2.e and 3.c; AFFARS MP5301.602-2(d)1.4.8-9 and 1.12; and the USD Memorandum, dated Mar 21 2011. Provides Contract-Specific COR Training to the COR in accordance with DoDI 5000.72, Enclosure 3, paragraph 1.e, and Enclosure 5, paragraph 1.a(6), and AFFARS MP5301.602-2(d)1.4.3 and 1.5.

4.6.3 Reviews COR reports (e.g., PARs, CARs, etc.) on Contractor performance in accordance with DoDI 5000.72, Enclosure 3, paragraph 1.h, and AFFARS MP5301.602-2(d)1.6. Inspects COR Online File and COR Profile in the CORT Tool, at a minimum annually, in accordance with DFARS PGI 201.602-2(d)(vii); DoDI 5000.72, Enclosure 3, paragraph 1.h; and AFFARS MP5301.602- 2(d)1.4.5 and 1.6. Reviews and signs the Annual COR File Inspection Checklist and uploads checklist in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(vii), AFFARS MP5301.602-2(d)1.4.6 and the USD Memorandum, dated Mar 21 2011.

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4.6.4 Responsible for administration of the contract/order except as delegated to the Administrative Contracting Officer (ACO). Monitors Contractor performance to ensure compliance with contractual requirements. Takes action, if necessary, to enforce contractual requirements.

Approves/Disapproves travel requests for Contractor personnel after coordination with the Program Manager.

4.7 Quality Assurance Program Coordinator (QAPC):

Supports the MFT in the development of the contract/order quality assurance requirements specifically ensuring the requirements are clearly stated and enforceable in accordance with AFFARS MP5346.103.1.c(2), Contracting Office Responsibilities / Roles and Responsibilities.

Provides training to CORs and COR management [e.g., Functional Commander/Functional Director (FC/FD), COR supervisor, etc.] in accordance with AFFARS MP5301.602-2(d)5.1, Designation, Assignment, and Responsibilities of a Contracting Officer’s Representative (COR) / Quality Assurance Program Coordinator (QAPC).

4.8 Defense Contract Management Agency (DCMA):

Administers contract/order in accordance with FAR Part 42, Contract Administration and Audit Services. Accepts services in Invoicing, Receipt, Acceptance, and Property Transfer (iRAPT) [formerly Wide Area Workflow (WAWF)].

4.9 Designated Official (DO):

The individual authorized IAW the FY02 National Defense Authorization Act (NDAA), Section 2330(a)(2)(A) to exercise responsibility for the management and oversight of the acquisition of services. These responsibilities include certifying services and acquisitions are performance-based;

approving, in advance, any acquisition that is not performance-based, and approving the acquisition of services procured through the use of a contract or task order being awarded by an agency other than Department of Defense (DoD). The DO is also responsible for performing 30 day and annual contract reviews IAW AFI 63-101, Chapter 4.

4.10 Contractor

4.10.1 Participates as a member of the MFT upon approval of Justification & Approval (J&A) if the acquisition is sole source and upon contract/order award if it is competitive.

4.10.2 Responsible for ensuring personnel, information, system, property, facility and international security requirements are met in accordance with the DD Form 254, Department of Defense Contract Security Classification Specification and with Government regulations including, but not limited to, Department of Defense (DoD) 5200.2-R, Personnel Security Program; DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM); DoD Directive (DoDD) 5205.02E, DoD Operations Security (OPSEC) Program; DoD Manual 5205.02-M, DoD Operations Security (OPSEC) Program Manual; and RAFB IDP 31-101, Robins Air Force Base Integrated Defense Plan.

4.10.3 Complies with contractual requirements including the PWS and CDRLs. Performs services required by the contract/order including the PWS and CDRLs. Provides the Government with contractual deliverables and other requested data by which Contractor performance will be evaluated.

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4.10.4 The Contractor shall comply with inspection of services in accordance with Federal Acquisition Regulation (FAR) and maintains an inspection process acceptable to the Government and records of inspections which shall be made available to the Government as long as the contract requires.

4.10.5 Signs and returns a positive PAR within five business days. Signs and returns a negative PAR with corrective action identified within 10 business days. Signs and returns a CAR with corrective action plan by the suspense date.

4.10.6 In accordance with the Contractor Manpower Reporting / Contractor Quick Reference Guide, establishes a record for the contract/order in eCMRA no later than 30 calendar days after contract/order award. In accordance with the Contractor Manpower Reporting / Contractor User Guide, enters Order Data, Contact Data and Location Data. In accordance with the Secretary of the Air Force for Acquisition (SAF/AQ) Memorandum, Implementation of FY11 NDAA [National Defense Authorization Act] Section 8108 [of Public Law 112-10 of the Department of Defense and Full-Year Continuing Appropriations Act, 2011], Contractor Inventory, dated Nov 13 2012 SAF/AQ memo 13 Nov 12, provides an annual count of contractor/subcontractor personnel performing services for each fiscal year if the DoD is the requiring activity, if the acquisition is using United States (U.S.) Government appropriated funds, and if the acquisition is equal to or greater than the Simplified Acquisition Threshold (SAT) [currently $150,000.00]. In accordance with the Office of the Secretary of Defense (OSD) Memorandum, Enterprise-wide Contractor Manpower Reporting Application, dated Nov 28 2012 OSD memo 28 Nov 12, reports all Contractor labor hours, including subcontractor labor hours, required for performance of the services provided under the contract for each fiscal year at the eCMRA site below.

http://www.ecmra.mil

4.11 Functional Commander/Functional Director (FC/FD):

The FC/FD is the individual who determines whether or not the services requirement is mission essential in accordance with DFARS 237.7602(a), Continuation of Essential Contractor Services;

DFARS 252.237-7023(a)(2), Continuation of Essential Contractor Services; and AFI 10-403, Deployment Planning and Execution, paragraph 1.9.1.33.2. The Functional Commander or civilian equivalent has determined these services are not mission-essential and will not continue in the event of a crisis. Reference PWS paragraph 5.1, Continuation of Mission-Essential Services During a Crisis and QASP signature page.

4.12 Data Management Officer (DMO):

Assists in preparation of Data Item Description(s) (DID). Validates DIDs. Assists in preparation of CDRL(s). Acts as Approving Official (AO) for CDRL(s). Schedules and co-chairs the Data Requirements Review Board (DRRB). The DMO will invite the core IPT (PM, ES, EN, IMS, PMS, FM), PCO and applicable organizations (TOM, QAPC, Provisioning EDMS, Safety, Packaging/Transportation) to attend the DRRB.

4.13 Contracting Officer’s Representative (COR) Supervisor:

Upon notification of COR nomination in the CORT Tool, approves COR nomination in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(iv); DoDI 5000.72, Enclosure 3, paragraph 2.d

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and Enclosure 4, paragraph 4.a; AFFARS MP5301.602-2(d)3.2, Designation, Assignment, and Responsibilities of a Contracting Officer’s Representative (COR) / COR Supervisor; and the USD Memorandum, dated Mar 21 2011. Inspects the COR Online File and the COR Profile in the CORT Tool, at a minimum annually, in accordance with DFARS PGI 201.602-2(d)(vii) and AFFARS MP5301.602-2(d) 1.4.5, 1.6 and 3.3. Reviews and signs the Annual COR File Inspection Checklist in accordance with DFARS PGI 201.602-2(d)(vii).

5 Management Strategy

5.1 The MFT will meet, at a minimum, quarterly to review Contractor performance. Any required changes to the QASP resulting from those meetings shall be incorporated in the Plan as circumstances warrant throughout the contract period.

5.2 The MFT will evaluate Contractor performance. The Contractor shall provide the Government with contractual deliverables and other requested data. The MFT will collect and analyze Contractor performance data by using PARs and quarterly reviews of reliable data from Reliability, Availability, Maintainability Pod (RAMPOD) and the Contractor’s Failure Report and Corrective Action System (FRACAS) data for compliance with the Service Summary (SS). The PM will present a summary of the quarterly review to all members of the MFT.

5.3 The COR will issue PARs, documenting both satisfactory and unsatisfactory Contractor performance, at a minimum, quarterly. The COR will prepare and forward the PAR to the PCO for submission to the Contractor. The PCO will submit the PAR to the Contractor. The Contractor shall sign and return a positive PAR to the PCO within five business days. The COR will upload the PAR in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(vi)(B). Unsatisfactory Contractor performance will result in the COR issuing a negative PAR.

5.4 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the COR will issue a CAR. However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. If the CAR process fails to resolve the unsatisfactory Contractor performance, the PCO has the right to invoke the Inspection of Supply/Services clause(s) identified in the contract.

5.5 Incentives

5.5.1 If Contractor performance meets or exceeds contractual requirements, positive incentives may include, but are not limited to, decreased surveillance, favorable CPARs and exercising options.

5.5.2 If Contractor performance does not meet contractual requirements, negative incentives may include, but are not limited to, increased surveillance, unfavorable CPARs, not exercising options and Government remedies identified by clause(s) within the contract. The Government may invoke the Inspection of Services Clause, 52.246-4, which provides the following remedies:

re-performance at no additional cost reduce the prices of the contract relative to the degree of service not rendered the right to charge the Contractor for work performed by the Government due to the Contractor’s non-performance terminate for default

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6.0 Initial Contract Performance Review (30-Day Review): In accordance with AFI 63-138, paragraph 6.4, the MFT is responsible for conducting an Initial Contract Performance Review. The review is a determination by the MFT that the Contractor has successfully started performance, has completed transition, is fully operational, and is within the estimated cost, schedule and performance parameters of the contract/order. In accordance with AFI 63-138, paragraph 6.4.1, the review will take place within 30 [calendar] days after the Contractor assumes full performance responsibility.

For acquisitions greater than or equal to one hundred million dollars ($100,000,000.00), results of the review will be reported to the Services Designation Official (SDO) as described in AFI 63-138, paragraph 6.4. The COR will upload the review in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(vi)(B).

7.0 Contractor Performance Assessment Reporting System (CPARS):

7.1 In accordance with FAR Part 42, Contract Administration and Audit Services, the MFT will evaluate Contractor performance. The PM will, at a minimum, review the PARs and other information contained in the COR Online File to prepare and substantiate the CPAR. Contractor Performance Assessment Reporting System (CPARS) generated Past Performance Information (PPI) in one of the tools used to communicate Contractor strengths and weaknesses to source selection officials and Contracting Officers (COs). The MFT will use PPI from the CPARS throughout the life of the contract. The following areas will be rated on the CPAR as applicable: quality, schedule, cost control, management and regulatory compliance. CPARS will be updated, at a minimum annually, documenting Contractor performance for the contract/order in accordance with the Guidance for the CPARS. Additional information about CPARS can be found in the User Manual for CPARS. More frequent updates may be made, as required, to document a significant improvement or decline in the level of Contractor performance. The PM may use Contractor performance indicators information contained in Program Management Reviews, RAMPOD, the Contractor’s FRACAS data, e-mails, and other written records maintained in the contract file or COR surveillance folder in paper or electronic format.

7.2 The Contractor shall have input into the CPAR prior to it being finalized. For each reporting period, the Government will provide the Contractor a draft CPAR with no ratings, only justifications, to examine for seven calendar days. After MFT review of the Contractor’s response, the CPAR will be coordinated through management up to the Division level. Once approved, the CPAR will be sent to the Contractor via CPARS for the official 60 calendar day review. The Contractor shall have the option to concur or non-concur, with comments, via CPARS.

8.0 Safety Requirements

8.1 Mishap Notification/Investigation

8.1.1 In accordance with AFI 91-204, Safety Investigations and Reports, paragraph 2.4.6.1.1, the Contractor shall report mishaps involving damage or injury to USAF interests. In accordance with AFI 91-204, paragraph 1.3.1.1, damage or injury includes: damage to DoD property; occupational illness to DoD military or civilian personnel; injury to on- or off-duty DoD military personnel; injury to on-duty DoD civilian personnel; and damage to public or private property or injury or illness to non-DoD personnel caused by USAF operations.

8.1.2 In accordance with AFI 91-204, paragraph 2.4.6.1.1, the Contractor shall ensure the USAF [Safety Office] and the applicable contract management authority are notified of mishaps. The

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Contractor shall contact the MFT (COR, if available, or another MFT member) by telephone within 16 business hours. The MFT will notify the Safety Office and the PCO.

8.1.3 In accordance with AFI 91-204, paragraph 2.4.6.1.2, the Contractor shall cooperate with USAF safety investigations.

8.2 MFT Surveillance: The COR will monitor Contractor reporting and review any mishap notifications. The COR will address safety and/or health issues in the PAR.

9.0 Trafficking in Persons : In accordance with the Defense Contingency COR Handbook section on Combating Trafficking in Persons, the COR must inform the PCO if the contractor/subcontractor and/or contractor/subcontractor personnel fails to comply with the requirements of FAR 52.222.50, Combating Trafficking in Persons. The PCO must convey the information to DoD Combat Trafficking in Persons (CTIP) Law Enforcement and Support / Office of the Under Secretary of Defense (OUSD) Personnel and Readiness (P&R) Defense Human Resources Activity (DHRA).