PWS.docx

PERFORMANCE WORK STATEMENT

FOR

PREVENTATIVE & REMEDIAL MAINTENANCE SERVICE CONTRACT

SERV C19-129 LEICA LASER TRACKER

PREPARED BY

OC-ALC/OBCA

22 AUG 2019

Section One

1.1 Scope: The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform the Preventative Maintenance / Remedial Maintence Services for the Oklahoma City–Air Logistics Complex (OC-ALC). The equipment is listed in Appendix B.

1.1.1 The Contractor shall be responsible for insuring all services, parts and Original Equipment Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.2 Requested Services: 76 CMXG requests a Preventative, Remedial, and Calibration Maintenance Service Contract to support the Leica Laser Certification.

1.3 Known Problems/ Background: Optical Tooling also uses laser trackers to measure and build aircraft fixtures used in the repair process. The Reverse Engineering and Critical Tooling (REACT) team relies on laser trackers and scanners for all first article verification, aircraft measurements, and reverse engineering projects. These measurement devices provide critical information to machinists and engineers to ensure aircraft end item interchangeability.

1.4 Preventive Maintenance (PM): The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and providing adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all PM’s IAW the OEM specifications. The Contractor shall perform One (1) PM per year on each item listed in Appendix B. The Contractor shall provide a copy of the PM schedule to the Government Point of Contact (GPOC) within ten (10) business days after contract award. The Contractor shall notify the GPOC seven (7) business days prior to each scheduled PM action.

1.5 Calibration: The Contractor shall provide commercial calibration and certification on six (6) each Leica Lasers.

1.5.1 The calibration of the equipment and the associated calibration certificate must meet International Organization for Standardization (ISO) 17025 requirements. The Contractor shall place a calibration sticker on six (6) Leica Lasers after the calibration is completed.

1.6 Certificate of Traceability: The Contractor shall provide to the GPOC, a Calibration Certificate of Traceability for six (6) each Leica Lasers. The Calibration Certificate shall meet ISO 17025. The certificate shall include the following information as a minimum:

a. The title, e.g. “Calibration Report” or “Calibration Certificate”.

b. Unique identification of the calibration report or certificate (e.g., the serial number) on each page as an identifier to ensure the page is recognized as a part of the calibration report or certificate. Each page of the calibration report or certificate shall also be numbered, if applicable, as page one (1) of XX pages. The end of the report or certificate shall be annotated clearly on the last page “End of the Calibration Report/Certificate”.

c. The name and address of the customer. Note: A requirement for the name and address may be waived with customer coordination/concurrence.

d. Identification of the method used to perform the calibration of the equipment. Note: The calibration report or certificate shall identify the method used in a manner similar to the following examples: A calibration procedure number; an American Society for Testing and Materials (ASTM), International Electro-technical Commission (I EC) or other standard specification, or a narrative description of the method used (i.e. compared with laboratory standard X at 10 points (between 10% and 100% of full scale).

e. A description of the condition of the equipment and an unambiguous identification of items calibrated.

f. The date of the receipt of calibration items where this is critical to the validity and application of the results and the dates the calibration was performed.

g. Reference to the sampling plan and procedures used by the laboratory or other bodies where these are relevant to the validity or application of the results. Note: The calibration report of certificate might not reference a sampling plan as sampling plans rarely apply to calibration; sampling plans normally are used in testing laboratories.

h. The calibration results with, where appropriate, the units of measurement. Note: Units of measurement would be appropriate if needed by the User (calibration factors, correction factors, etc.) to operate the Test, Measurement and Diagnostic Equipment (TMDE).

i. The printed names and functions as well as the legible signatures or equivalent identification of the persons authorizing the calibration report or certificate.

j. Where relevant, a statement to the effect that the results relate only to the items calibrated.

k. The conditions (e.g., environmental) under which the calibrations were completed which may have an influence on the measurement results.

l. The uncertainty of measurement or a statement of compliance with an identified metrological specification or clauses thereof. Note: A calibration report or certificate which contains a statement of compliance to the original manufacturer’s specifications (with any exceptions or limitations noted) may satisfy this requirement.

m. Evidence that the measurements are traceable to the National Institute of Standards Technology (NIST). This evidence shall be so stated on the calibration report or certificate.

1.7 Over and Above (O&A): O&A is defined as work discovered during the course of performing the repair efforts that is within the scope of the contract and necessary in order to satisfactorily complete the contract. The Contractor shall complete O&A requirements In Accordance With (IAW) Defense Federal Acquisition Regulation Supplement (DFARS) 252.217-7028. PGI 217.77.

1.8 Malfunction and Notification Process: Upon occurrence of an equipment or system malfunction, the GPOC will contact the Contractor by telephone, email, or fax and provide information below. If the GPOC notifies the Contractor via telephone, the GPOC will provide a written copy of the request by email or fax.

· the equipment identification number (ID#)

· a brief description of the malfunction

· location of equipment

· name and telephone number of the Point of Contact (POC)

Upon notification of the system malfunction, the technician shall respond within two (2) business days or if overseas five (5) business days.

1.9 Equipment Evaluations: The Contractor shall provide a written Estimate Repair Report to the GPOC by fax or email no later than (NLT) one (1) business day after the completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:

· the equipment ID#

· date of evaluation

· description of findings and recommendations

· required parts and part numbers (P/N)

· cost of parts

· number of parts needed

· estimated labor hours required to complete the repair

Any recommendations cited shall consider:

· the priority of the requested service

· available source for obtaining new parts

· the availability of the new parts

· shipping and delivery schedules of parts

· other factors which may be peculiar to the specific repair requirement

1.10 Authorizations for Repair Actions: Only the Contracting Officer (CO) can authorize repair actions. The GPOC will coordinate any repair actions with the Government Subject Matter Expert (SME) and the CO in order to obtain the approval to proceed. The Contractor shall ensure all repair actions have the documented CO approval, in writing, before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government SME that the repairs have been completed.

1.11 Parts and Materials: The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO. Long lead items greater than five (5) business days must be identified and provide sufficient documentation supporting the delay.

1.12 Service Report: Immediately upon completion of the maintenance support services, the Contractor shall provide a written Service Report to the Government SME. When necessary the Government SME will forward the service report to the GPOC within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the GPOC. As a minimum, the final service report shall contain the following information:

· name of the company

· requested service date

· contract number

· equipment ID#

· description of services provided

· additional services recommended (if any)

· printed name and signature of technician who performed the services (electronic signatures are acceptable)

· printed name and signature of on-site Government SME or GPOC (electronic signatures are acceptable)

· start and completion dates

· complete breakdown of the labor cost (hours and rate)

· materials and parts used

· details of any other charges

· printed name and signature stating only new parts and materials were used (electronic signatures are acceptable)

· written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order. (electronic signatures are acceptable)

1.13 Off-Site Repair: RM of the equipment shall be completed at the contractors facility. The Contractor shall not remove from the premises any system, sub-system or peripheral at any time in order to affect repair without the written consent of the Government.

The Contractor shall provide written documentation via email which supports a request to remove from the premises any system, sub-system or peripheral. Said written documentation and request shall include, as a minimum, the information listed below.

· contract number

· part number, OC #, S/N, as applicable

· description of the part, OC #, S/N, as applicable

· corresponding estimate repair report number

When determined necessary by the COR to ship items to the Contractor’s off-site facility for repair, the Contractor shall arrange for the scheduling, repair of the failed item and provide the appropriate shipping data to the COR. The COR will process the required shipping documents and arrange for transportation of the item to the appropriate shipping bay for packaging, shipment, and transporting to the designated off-site facilities Free on Board (FOB) destination Appendix B (Off-Base).

1.14 Return of Equipment: Upon completion of the approved repair, the Contractor shall conduct a performance check on the repaired equipment to verify it is restored to operational condition. The Contractor shall provide documentation that the performance check has been completed and the equipment is in working order IAW paragraph 1.12, Service Report, of this PWS. The Contractor shall return the repaired equipment to the Government within the timeframe identified on the Estimate Repair Report.

1.15 Delivery: The Contractor shall ship all repaired and non-repairable equipment by the fastest and most traceable method in order to arrive within five (5) business days after the repair completion date.

1.16 Shipping: The Contractor shall provide to the COR, the date equipment was shipped out, shipment identification information and include contract number on the shipping paper work with a Free On Board (FOB) Destination. The ship to address is listed below.

ATTN: SURVEILLANCE COR #/Contract No: _____________

OC-ALC/OBC

Bldg. 3001 Staff Dr. Door G70 Post N68 Tinker AFB, OK 73145-3052

1.17 Quality Assurance: According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The GPOC will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO. All services to be performed by the Contractor during the period of this contract will be subject to review by the CO or GPOC.

1.18 Corrective Action Report (CAR)/Complaint Contractor Response Time: The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action, and preventive actions in relation to the submitted CAR or Customer Complaint.

1.19 Maintenance Documentation: The Contractor shall notify the Government Subject Matter Expert (SME) upon completion of each PM/RM/Repair/or similar requirement, IAW OC-ALC Operating Instruction (OI) 21-203, Chapter 1, 2, and 3, as applicable.

1.20 Special Qualifications: The Contractor shall provide personnel with the following special qualifications: Certified Hexagon Technician or Authorized Dealer

1.23 Contractor Personnel: The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and GPOC, in writing, within ten (10) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

1.24 Environmental Certification: The Government will ensure the part or equipment is clean, drained and purged before it is transferred to the Contractor for repair. The Government will provide written certification of such to the Contractor prior to shipment or pick up of the part or equipment. Certification will be by official correspondence with a statement which specifies the part or equipment is certified to be clean, drained and purged. In addition, as a minimum, said certification will contain description of the part or equipment, make, model, serial number, and OC number (if applicable). This certification will be provided to the GPOC three (3) business days prior to the pick-up or shipment of the part or equipment. The GPOC will, in turn, provide it to the Contractor within two (2) business days prior to the pick-up or shipment of the part or equipment.

1.25.1 The Contractor shall ensure and provide written certification that the repaired part or equipment is cleaned to remove all hazardous contaminants, dirt, shavings, oil, or grease, and drained and purged to remove all fluids, oils and liquids before returning to Tinker AFB. Certification shall be by official correspondence with a statement which specifies the part or equipment is certified to be clean, drained and purged. In addition, as a minimum, said certification shall contain description of part or equipment, make, model, serial number, and OC number (if applicable). This certification shall be provided to the GPOC two (2) business days prior to the return of the part or equipment.

Section Two

Performance Assessment

The Contractor shall be aware that in the absence of any contract requirement from the Service Summary (SS) does not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Contractor shall ensure the following SS requirements are accomplished:

SERVICE SUMMARY (SS) PERFORMANCE REQUIREMENTS

· The title, e.g. “Calibration Report” or “Calibration Certificate”.

· Unique identification of the calibration report or certificate (e.g., the serial number) on each page as an identifier to ensure the page is recognized as a part of the calibration report or certificate. Each page of the calibration report or certificate shall also be numbered, if applicable, as page one (1) of XX pages. The end of the report or certificate shall be annotated clearly on the last page “End of the Calibration Report/Certificate”.

· The name and address of the customer. Note: A requirement for the name and address may be waived with customer coordination/concurrence.

· Identification of the method used to perform the calibration of the equipment. Note: The calibration report or certificate shall identify the method used in a manner similar to the following examples: A calibration procedure number; an American Society for Testing and Materials (ASTM), International Electro-technical Commission (I EC) or other standard specification, or a narrative description of the method used (i.e. compared with laboratory standard X at 10 points (between 10% and 100% of full scale).

· A description of the condition of the equipment and an unambiguous identification of items calibrated.

· The date of the receipt of calibration items where this is critical to the validity and application of the results and the dates the calibration was performed.

· Reference to the sampling plan and procedures used by the laboratory or other bodies where these are relevant to the validity or application of the results. Note: The calibration report of certificate might not reference a sampling plan as sampling plans rarely apply to calibration; sampling plans normally are used in testing laboratories.

· The calibration results with, where appropriate, the units of measurement. Note: Units of measurement would be appropriate if needed by the User (calibration factors, correction factors, etc.) to operate the Test, Measurement and Diagnostic Equipment (TMDE).

· The printed names and functions as well as the legible signatures or equivalent identification of the persons authorizing the calibration report or certificate.

· Where relevant, a statement to the effect that the results relate only to the items calibrated.

· The conditions (e.g., environmental) under which the calibrations were completed which may have an influence on the measurement results.

· The uncertainty of measurement or a statement of compliance with an identified metrological specification or clauses thereof. Note: A calibration report or certificate which contains a statement of compliance to the original manufacturer’s specifications (with any exceptions or limitations noted) may satisfy this requirement.

· Evidence that the measurements are traceable to the National Institute of Standards Technology (NIST). This evidence shall be so stated on the calibration report or certificate.

· the equipment identification number (ID#)

· a brief description of the malfunction

· location of equipment

· name and telephone number of the Point of Contact (POC)

Upon notification of the system malfunction, the technician shall respond within two (2) business days or if overseas five (5) business days.

· the equipment ID#

· date of evaluation

· description of findings and recommendations

· required parts and part numbers (P/N)

· cost of parts

· number of parts needed

· estimated labor hours required to complete the repair

Any recommendations cited shall consider:

· the priority of the requested service

· available source for obtaining new parts

· the availability of the new parts

· shipping and delivery schedules of parts

· other factors which may be peculiar to the specific repair requirement

· name of the company

· requested service date

· contract number

· equipment ID#

· description of services provided

· additional services recommended (if any)

· printed name and signature of technician who performed the services (electronic signatures are acceptable)

· printed name and signature of on-site Government SME or GPOC (electronic signatures are acceptable)

· start and completion dates

· complete breakdown of the labor cost (hours and rate)

· materials and parts used

· details of any other charges

· printed name and signature stating only new parts and materials were used (electronic signatures are acceptable)

· written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order. (electronic signatures are acceptable)

ATTN: SURVEILLANCE COR #/Contract No: _____________

OC-ALC/OBC

Bldg. 3001 Staff Dr. Door G70 Post N68 Tinker AFB, OK 73145-3052

Section Three

Government Furnished Property (GFP) and Services

3.1. Government Furnished Property.

3.1.1. Government Property Repair/Maintenance On-Base.

Not Applicable

3.1.2 GFP Exceeds $250,000 - Repair/Maintenance Off-Base.

In Accordance With (IAW) FAR Part 45 Rewrite June 2007 – FAR 45.107(d), the Government Property Clause(s) are applicable when the GFP requires repair/maintenance off-base and the cumulative acquisition cost of all the GFP going off-base exceeds the Simplified Acquisition Threshold (SAT) $250,000. The Contractor shall ensure all GFP is secured at the close of each workday. The Government retains title to all GFP, until the Government properly disposes of the GFP as authorized by law or regulation. This GFP shall not be used for the performance of any other contract. The applicable Government Property clauses will be cited in the solicitation/contract. The GFP is identified in Appendix B.

3.1.2.1. Shipment to Contractor or Pick up by Contractor. In Accordance With PWS Section 1.

3.1.2.2. Return Shipment or Delivery to Government. In Accordance With PWS Section 1.

3.1.2.3. Loss of Government Property. IAW the Government Property contract clauses.

3.1.2.4. GFP Identification Labels. When applicable, the Contractor shall clearly label (without damaging) GFP to distinguish it from Contractor Furnished Property IAW with the contract terms and conditions and this PWS.

3.1.3. GFP Not Exceed $250,000 - Repair/Maintenance Off-Base.

Not Applicable

3.2. Shared Property of the Government.

Not Applicable

3.3. Government Furnished Services

Not Applicable

3.4. Intangible Government Property.

Not Applicable