(12.6)_MSN7_RFP_Att5_PWS_UPDATE.pdf

18 Jul 19 AN/MSN‐7 CLS PWS Page 1

PERFORMANCE WORK STATEMENT

For

AN/MSN‐7 COMMUNICATION CENTRAL SYSTEM

CONTRACTOR LOGISTICS SERVICES

Prepared by: Ella Le

AN/MSN-7 Program Manager

AFLCMC/HBAAA

Tinker AFB, OK 73145

18 July 2019

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TABLE OF CONTENTS

1 SECTION I –DESCRIPTION OF SERVICES/GENERAL INFORMATION

2 SECTION II - CONTRACTOR LOGISTICS SUPPORT (CLS) SERVICES

MISSION ESSENTIAL CONTRACTOR SERVICES. N/A

INSTALLATION CLOSURES / HOLIDAYS

VOLUNTARY PROTECTION PROGRAM

EMERGENCY PROCEDURES

SAFEGUARDING INFORMATION

INFORMATION ACCESS – COMMON ACCESS CARD (CAC)

SITE ACCESS –VISITOR PASSES

3 SECTION III-CONTRACT TRANSITION

4 SECTION IV-TECHNICAL/ENGINEERING SUPPORT

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5 SECTION V– PARTS AND REPAIR REQUIREMENTS

6 SECTION VI–OTHER REQUIREMENTS

7 SECTION VII–OVER AND ABOVE (O&A) REQUIREMENT

8 SECTION VIII-SERVICE REQUIREMENTS

9 SECTION IX-GOVERNMENT FURNISHED PROPERTY AND SERVICES

Attachment 1

Appendix 1: Applicable documents

Appendix 2: Acronyms

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1 SECTION I –DESCRIPTION OF SERVICES/GENERAL INFORMATION

INTRODUCTION

This Performance Work Statement (PWS) defines services required for Contractor Logistics Support (CLS) of the AN/MSN-7 systems, fleet of eighteen (18) (16 operational, 1 trainer and 1 hot mock-up). Support requirements to include program management and supply of all the AN/MSN-7 parts, support equipment components, all system materials, and consumables as well as replenishment of spare parts. The effort also requires the Contractor to provide depot-level maintenance and system level down to Line Replaceable Unit (LRU) level repair as needed, procurement, and installation services on an as required basis.

BACKGROUND

The AN/MSN-7 Communication Central System, also known as the Tower Restoral Vehicle (TRV), is a deployable air traffic control tower used for control of aircraft during taxi, takeoff and landing on and around airfields. The AN/MSN-7 operates as a self-contained system, with a primary vehicle that contains all electronic equipment required for operations and a support vehicle that provides normal deployment. The primary mission of the AN/MSN-7 is to provide rapidly deployable Air Traffic Control (ATC) tower services for USAF deployment operations, such as bare bases and alternate off-base landing areas. The secondary mission of the AN/MSN- 7 is provide temporary replacement of existing air traffic control tower facilities while they are being repaired or refurbished.

2 SECTION II - CONTRACTOR LOGISTICS SUPPORT (CLS) SERVICES

CLS MANAGEMENT OVERVIEW

The Contractor shall:

a) Provide parts and repair requirements

b) Comply with safety and environmental managements, hazardous material (HAZMAT)

c) Implement and maintain diminishing manufacturing sources and material shortages

(DMSMS) plan

d) Implement and maintain a quality management/control plan

e) Provide program management

f) Establish and implement a risk management plan

g) Provide monthly reporting/ data reporting

h) Provide technical/engineering assistance

i) Implement and maintain counterfeit prevention control

j) Support financial improvement audit readiness (FIAR)

MISSION ESSENTIAL CONTRACTOR SERVICES. N/A

PERSONNEL MANAGEMENT

The Contractor shall be responsible for selection, hiring, assignment of duties, reassignment of duties, transfer, supervision, management, control, and termination of Contractor employees in performance of this PWS. The Contractor shall ensure employees identify themselves as

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Contractor personnel by introducing themselves or being introduced as Contractor personnel. In addition Contractor personnel shall appropriately identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

The Contractor shall ensure employees who are required to communicate with Government personnel have the ability to read, write, and speak English. All program documentation shall be prepared in English.

The Contractor shall ensure personnel have qualified experiences to include general shop practices, fiberglass repair, electronic repair, and Chemical Agent Resistant Coating (CARC) painting to support this contract.

PLACE OF PERFORMANCE

The place of performance of this effort shall be the Contractor’s facility. Occasional, irregular access to Government facilities may be required.

If on-site access to Government facilities is required, the Contractor shall ensure on-site personnel are clearly identified as non-Government personnel shall wear distinctive badges and present a professional appearance. The Contractor badges shall clearly display both company and employee names.

INSTALLATION CLOSURES / HOLIDAYS

The Contractor shall determine the work schedule/work location for their employees affected by the ten federal holidays observed in the United States (see below) and base closure days. Any services performed outside the United States usually observe the holidays of the country where the services are performed and the Contractor shall determine the work schedule/work location for their employees affected by any such site closures at no cost to the Government.

New Year’s Day Martin Luther King Day President’s Day Memorial Day Independence Day (4th of July) Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

PERIOD OF PERFORMANCE (PoP)

The contract will be a 1-year basic, with four (4) one year options.

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MANPOWER REPORTING

The Contractor shall:

a) Comply with the Contractor Manpower Reporting Application (CMRA) and report all Contractor labor hours (including subcontractor labor hours if not reported directly by subcontractor) required for performance of services provided under this contract

1. Completely fill in all required data fields at http://www.ecmra.mil.

2. Report inputs – CMRA reports shall be for the labor executed during the PoP during each

Government Fiscal Year (FY), which runs 01 October through 30 September. While inputs may be reported at any time during the FY, all data shall be reported NLT 31 October of each calendar year.

3. Direct questions regarding CMRA reporting to the CMRA help desk at http://www.ecmra.mil.

PROGRAM MANAGEMENT REVIEW

The Contractor shall support required meetings and teleconferences to discuss programs status, review requirements compliance, and resolve open issues. The Contractor shall participate in an annual Program Management Review. The Contractor shall prepare presentation material reflecting program performance and status, trend analysis, requirement compliance, reliability and maintainability program and resolution of open issues. The Contractor shall deliver IAW (CDRL A010 DI-MGMT-81797 Program Management Plan), (CDRL A012 DI-ADMN- 81249B Conference Agenda) and (CDRL A013 DI-ADMN-81250B Conference Minutes).

SAFETY MANAGEMENT

The Contractor shall comply with applicable local, state, military, and federal safety occupational, and fire protection regulations and policies. The Contractor shall support Air Force (AF) mishap investigations in accordance with (IAW) Air Force Instruction (AFI) 91-204.

VOLUNTARY PROTECTION PROGRAM

The Air Force participates in OSHA’s Voluntary Protection Program (VPP). The Contractor shall be responsible for managing their safety and health program as part of OSHA compliance.

The Contractor shall be aware of the hazards their employees may encounter while working at the site, recognize hazardous conditions and the sign and symptoms of workplace related illnesses and injuries, are familiar with the hazard controls (including safe working procedures).

The Contractor shall ensure its employees and managers have a comprehensive understanding of VPP as well as full compliance with OSHA requirements. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/dcsp/vpp/index.html.

EMERGENCY PROCEDURES

In the event that Contractor personnel are on a Government-controlled facility during an emergency event, Contractor employees shall follow the direction of Government employees in regards to emergency procedures, i.e. fire, tornado, active shooter, bomb threats. It is the responsibility of the Contractor to provide guidance and establish procedures for responding to an emergency for their employees. It is the Contractors' responsibility to account for their employees following an emergency evacuation. Contractor personnel shall participate with Government personnel in all fire and tornado drills at no additional cost to the Government.

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ENVIRONMENTAL AND HAZARDOUS MATERIAL MANAGEMENT

The Contractor shall comply with all applicable federal, state, local laws, military, regulations, and requirements regarding HAZMAT handling. The Contractor shall ensure compliance to regulatory requirements for proper receipt, storage, inspection, distribution, and disposal of

HAZMAT.

SECURITY MANAGEMENT

The Contractor shall ensure all the records, files, documents, and work papers provided by the Government or generated by the Contractor in support of the contract are Government Property and shall be maintained and disposed of IAW AFI 23-111.

SAFEGUARDING INFORMATION

Information from any secure website is considered to be proprietary in nature when the contract number and Contractor’s identity are associated with direct labor hours and direct labor dollars.

At no time shall any data be released to the public with the Contractor’s name and contract number associated with the data.

INFORMATION ACCESS – COMMON ACCESS CARD (CAC)

If it is determined that Contractor personnel will require a Common Access Card (CAC), (i.e. be required to access a Government Data System and/or will be distributing documents requiring encrypted transmission IAW OMB M-12-18 (i.e. FOUO)), the Contractor shall contact the Contracting Officer Representative (COR) within five (5) business days after the notification that the individual employee will require a CAC. Contractors personnel who require CAC access are subject to, at a minimum, a favorable National Agency Check with Inquiries (NACI)/Trusted-1 (T1) investigation and favorable Federal Bureau of Investigation (FBI) fingerprint check (or DOD-determined equivalent) or greater before the CAC can be issued. Submission will be to the Procuring Contracting Officer (PCO) or to the relevant service Program Manager (PM) and Security Manager IAW host base procedures.

SITE ACCESS –VISITOR PASSES

The Contractor shall coordinate required site access with the PM and local host base site coordinator no less than seven (7) calendar days prior to required access.

SMALL BUSINESS PARTICIPATION

The Contractor shall have a Small Business Participation Plan (SBPP) to manage subcontractor performance to meet and maintain the 10% annual Small Business Subcontracting Requirement (by % of total contract value). The Contractor may utilize Second-Tier subcontractors in meeting this requirement but no lower tiers will be considered. This is in addition to the required Small Business Subcontracting Plan (FAR 52.219-9 and DFARS 252.219-7003). The Contractor shall deliver a Small Business Participation Report IAW (CDRL A020 DI-MGMT-82041A Small Business Utilization Report) to demonstrate the effort in fulfilling the Small Business participation goals.

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3 SECTION III-CONTRACT TRANSITION

PHASE-IN REQUIREMENT

The successor Contractor shall plan and execute an orderly transition from the incumbent contractor. The successor contractor shall be responsible for work requirements and work in process following completion of the sixty (60) calendar day phase-in/transition period with no disruption to mission support. The successor contractor shall provide a phase-in transition plan IAW (CDRL A007 DI-MGMT-80004A/T Management Plan) to the Government for orderly transition.

PHASE-IN REPORTING

The Contractor shall submit bi-weekly progress reports of actions accomplished during the phase-in period, which includes updates to the milestone schedule IAW (CDRL A007 DI- MGMT-80004A/T Management Plan). The progress reports shall identify any issues, provide Contractor initiated mitigation plans, and identify any Government assistance required. The progress report shall contain status of the below listed requirements:

A. Implementing a Supply Management System.

B. Joint Phase-In Inventory: The Contractor shall complete a joint phase-in inventory and the related reconciliations in accordance with Defense Logistics Management (DLM) 4000.25-2 of all Government Furnished Property (GFP) in preparation of transfer of responsibility. This inventory shall be completed no later than 60 calendar days after contract award. Inventory shall be accomplished with the incumbent contractor and a designated Government representative. The results of the joint inventory shall be provided to the Government ten (10) calendar days after inventory completion. Any inventory discrepancies shall be submitted to the PCO for resolution.

C. Facility preparation: required actions to assume CLS responsibilities.

D. Transitioning and tracking in-progress maintenance.

E. Hiring and training personnel.

F. A Plan of Action and Milestone (POA&M).

PHASE-OUT PERIOD

At the end of this contract, the incumbent contractor shall submit a phase-out plan IAW (CDRL A014 DI-MGMT-81945 Phase-Out Transition Plan). The transition plan shall be provided to the PCO within one hundred-twenty (120) calendar days prior to end of contract Period of Performance. The Contractor’s phase out actions shall not disrupt, or adversely impact, contract requirements. At minimum, the incumbent contractor shall:

A. Conduct a final joint inventory of GFP reconciliations with Government representatives IAW the Contract, DLM 4000.25-2 and DoD FIAR compliance.

Effort will include inventory verification, validation, reconciliation and audit assistance for all of AN/MSN-7 CLS GFP.

B. The Contractor shall return all non-consumed consumable GFP IAW FAR 52.245-1.

C. The Contractor shall return all repairable GFP in serviceable condition.

D. The Contractor shall request disposition on all non-serviceable GFP.

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4 SECTION IV-TECHNICAL/ENGINEERING SUPPORT

HELP DESK-24/7/365 Days

The Contractor shall provide technical troubleshooting and supply of parts as requested by the field via Help Desk’s Email. The Contractor must be available 24/7/365 days to support the field as needed.

TECHNICAL DOCUMENTATION, RECORDS, AND FORMS

The Contractor shall:

A. Keep available or maintain access to current and complete regulations, manuals, and other directives necessary to perform contract requirements, to include the current library list of AN/MSN-7 specific manuals provided by the Government.

B. Establish accounts with the Technical Order Distribution Office (TODO) and Enhanced Technical Information Management System (ETIMS).

SUSTAINING ENGINEERING SERVICES

As requested by the Government, the Contractor may be requested to perform sustaining engineering services. These services may cover a diverse range of activities such as technical evaluation, engineering studies, test and evaluation plans and execution, etc. IAW (CDRL A006 DI-MISC-80508B Technical Report-Study/Services). The Contractor shall monitor parts obsolescence and propose replacement to the Program Office (PMO) for any parts deemed to threaten system Operational Safety, Suitability, and Effectiveness (OSS&E) or future system reliability. Contractor proposals shall be made in the form of an engineering change proposal.

CONFIGURATION CONTROL

The Contractor shall assist the Government with configuration control by notifying the Program Office of any system that this non-conforming to the system baseline as systems are processed through Depot Level Maintenance. The Contractor shall submit a complete Depot Level Maintenance System in the established AN/MSN-7 configuration, unless a waiver/deviation has been requested and approved per the process in paragraph 4.6 below. The Contractor shall submit an Engineering Change Proposal IAW (CDRL A002 DI-SESS-80639D Engineering Change Proposal) and configuration management plan IAW (CDRL A005 DI-SESS-80858C Supplier’s Configuration Management Plan) to update the established configuration whenever they request a change to manufacturers/part numbers of MSN-7 parts. No changes in configuration will be made without Program Office approval.

MODIFICATION

As requested by the Government, the Contractor may be requested to perform modifications of the MSN-7. In some cases, the Government may request the Contractor design and/or develop and/or test the modification. In these cases, the Contractor may be requested to provide complete engineering drawings, and/or Technical Orders (TO) and/or test plans IAW (CDRL A001 DI- SESS-81704/T Test Plan/Test Procedure) or (CDRL A019 DI-SESS-80776A/T Technical Data Package) detailing implementation of the modification for Program Office approval prior to performance of any work. Once the modification is approved by the PMO, PMO representatives will approve a production acceptance test by witnessing the Contractor successfully modify the

18 Jul 19 AN/MSN‐7 CLS PWS Page 10 first system IAW (CDRL A002 DI-SESS-80639D Engineering Change Proposal). In other cases, the Government may request the Contractor perform modifications using technical data provided by the Government. In all cases, the Government shall retain unlimited technical rights to all drawings, Technical Order changes, as a result of the Contractor’s system modification efforts.

WAIVERS AND DEVIATIONS

Any configurations outside the established MSN-7 controlled configuration shall require a waiver or deviation approved by the ATCALS Chief Engineer. A waiver is permission to not perform a required action while a deviation is permission to perform an action in a way that deviates from that established in the technical documentation The Contractor shall use (CDRL A003 DI-SESS-81732 Request for Waiver (RFW)) and (CDRL A004 DI-SESS-80640D Request for Variance (RFV)) for submission and documentation of the action.

EQUIPMENT/PARTS REQUEST

The Contractor shall receive equipment/parts requests via telephone, fax, and e-mail. Requests should include figure, page, index, and part number. The field will provide a requisition priority based on the following requirements:

MICAP (Mission Capability) - ship equipment/parts not later than 24 hours from the date of requisition notice. MICAP action will be verbally coordinated with the Government.

PRIORITY - ship equipment/parts immediately after all MICAP equipment and not later than 48 hours from the date of requisition notice.

ROUTINE - ship equipment/parts not later than five calendar days from the date of requisition notice.

The Contractor shall ship equipment/parts to the field according to the above priorities.

Shipment destinations will be to CONUS or OCONUS locations IAW International Traffic in Arms Regulation (ITAR). Contractor shall notify the Program Office of an inability to meet an equipment/parts request no later than 24 hours after request submittal. Contractor shall provide funding for shipment and track shipment of AN/MSN-7 equipment/parts to and from Government facilities. Equipment/parts shall be handled and shipped in accordance with MIL- STD-2073 or latest version.

5 SECTION V– PARTS AND REPAIR REQUIREMENTS

SUPPLY REQUIREMENTS

The Contractor shall issue all parts, materials, and support equipment as detailed in 4.7 upon writtenor verbal request from the field or Program Office in a serviceable condition to support on equipment and off equipment maintenance. The Contractor shall keep their supply chain management system data current and ensure that approved suitable substitutes are available to the field to request.

SPARE PARTS CONTROL

The Contractor shall ensure documented serviceability of all spares upon conclusion (IAW Section 3.3) of the Contract and maintain supply system controls to assure the integrity of the

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Air Force owned spares inventory, which remains Government Property at the conclusion of the contract.

ACCOUNTABILITY OF GOVERNMENT FURNISHED ASSETS

The Contractor shall replace, replenish, and return all Government Property, on or before the end of the contract period of performance as detailed below:

A. The Contractor shall account for all Contractor Acquired Property (CAP) and all GFP during the contract period of performance.

B. The Contractor shall provide a serviceable replacement for any GFP shortages at Contractor’s cost to return to full GFP inventory levels. If time precludes an immediate serviceable replacement, the incumbent contractor shall provide a valid purchase order (PO) and delivery date and shipment location of serviceable replacement.

C. In the event that the Government notifies the Contractor that a part number has been replaced or become obsolete, the Contractor shall not be responsible for maintaining or replenishing the inventory levels of the original part number or material.

PROGRAMMED DEPOT MAINTENANCE (PDM)

Each awarded year of the contract, the Government will schedule up to four (4) MSN-7s for depot level maintenance. At this time, the Contractor shall inspect the entire MSN-7 shelter and components, including wiring, floorboards, windows, racks, etc. to identify what repair work is required and paint the MSN-7 shelters. The Contractor shall:

A. Inspect and repair/replace all electronics and mechanical components parts as needed.

B. Inspect the interior and exterior of the shelter for structural cracks/damage and repair as needed.

C. Inspect components/racks/wiring for damage, corrosion, wear and tears, overall serviceability, and replace/repair as needed.

D. Inspect all seals and sealants and replace/repair as needed.

E. Clean the interior of the shelter to remove as much dirt/grime as possible before the system goes to paint.

F. Prepare the system for paint application and paint the system’s interior and exterior

IAW the applicable A1000001-100 drawing.

G. Inspect and repair/replace all other covers as needed.

H. Inspect and replace the covering tarp as required.

I. Inspect and repair/replace any specific items identified by the Program Office.

All inspection and repairs shall be accomplished IAW the applicable TO-31R5-2MSN7-1/-4, etc. All components shall be verified for specification functionality. A system sell-off shall be conducted by the contractor in the presence of the COR or Defense Contract Management Agency (DCMA) Representatives, who will be government acceptance authorities for system sell off.

Special Note: The Contractor shall not be responsible for repair or maintenance of the PRC-113 radios and the High Mobility Multipurpose Wheeled Vehicle (HMMWV) on the AN/MSN-7.

EQUIPMENT REPAIR

The Contractor shall provide personnel, materiel and a depot facility to analyze, test, repair and

18 Jul 19 AN/MSN‐7 CLS PWS Page 12 replace AN/MSN-7 equipment, hardware and software. The Contractor shall meet system specifications, software updates, commercial manual requirements, configuration requirements and procedures found in the technical documentation list in Appendix 1. This documentation shall be the Contractor’s sole source of information for depot level test requirements, diagnostic, maintenance and repair procedures. The Contractor shall provide all support, test and maintenance equipment required, but not provided by the Government, to support the AN/MSN-

7. Tables 1-3, 1-4, 1-5, 1-6, 1-7 in TO 31R5-MSN7-1 identify equipment required for the AN/MSN-7. The Contractor shall apply International Standards Organization (ISO) ISO 9001:2015 Quality Management processes or equal, when performing all system modifications, program depot maintenance and equipment repairs. The Contractor shall maintain 60 calendar days average turnaround time (annual basis) on all equipment repairs unless granted written PMO approval for extended timeline.

6 SECTION VI–OTHER REQUIREMENTS

DIMINISHING MANUFACTURING SOURCES AND MATERIAL SHORTAGES

Diminishing Manufacturing Sources and Material Shortages (DMSMS) shall be defined as the inevitable loss, or impending loss of qualified manufacturers or suppliers of items or raw material essential for the manufacture, production, repair, maintenance, and sustaining support of the AN/MSN-7 vehicles and support equipment. The Contractor shall institute and maintain a DMSMS program to proactively manage, minimize, and mitigate DMSMS to include parts obsolescence or supplier mortality in order to provide cost-effective life cycle support solutions.

The Contractor shall identify DMSMS be delivered IAW (CDRL A017 DI-MGMT-81949 Diminishing Manufacturing Sources and Material Shortages Management Implementation Plan) and address the following:

A. The Contractor shall provide the Government notice of components, parts or materials becoming logistically unsupportable within two (2) business days of discovery. A logistically unsupportable condition is defined as a situation where components/parts/material and repair/overhaul of an item will exceed cost of an equivalent or recently produced and certified item. The Contractor shall provide the data used to support rationale of a component/part/material becoming non-supportable and what has, and is being done to remedy the situation.

B. The Contractor shall utilize all predictive forecasting strategies available, including but not limited to: market research, parts lists screening and monitoring, a process to manage sub-tier suppliers’ DMSMS, and methodologies for tracking.

C. The Contractor shall track and analyze systems, components, and parts in order to identify adverse supply and reliability trends and shall propose solutions to improve both.

D. The Contractor shall identify all systems, components, parts, and material no longer obtainable or cost-effectively supported, including those where costs to maintain the item will exceed cost of an equivalent or recently produced and certified items.

E. The Contractor shall recommend resolution plans for each DMSMS issue identified.

The Contractor’s recommendation shall consider all of (but not be limited to) the following strategies: reclamation, substitute, alternate, redesign, new sources, reverse engineering, purchasing life of type buy, and replacement of system/sub-system with

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DMSMS issue. These recommendations shall be updated in each subsequent DMSMS report submittal. The Contractor shall recommend which of these strategies (or combination) best meet the needs in supporting the USAF AN/MSN-7s fleet.

F. Upon direction of the PCO, the Contractor shall submit a proposal to implement a DMSMS resolution plan.

COUNTERFEIT PREVENTION

The Contractor shall buy parts directly from OEMs, Original Component Manufacturers (OCMs), and authorized distributors. The Contractor shall provide rationale for any exceptions to this and conduct a supply chain risk assessment to determine the potential for obtaining counterfeit parts from such sources. The Contractor shall establish testing and verification requirements for items not received from an OEM, OCM, or authorized distributor. The level of testing and verification should be based on the items’ identified risk for counterfeit potential.

Submittal of certificates of conformance on the Data Accession List indicating that the parts are not counterfeit will be acceptable for verification of testing. The Contractor shall deliver IAW (CDRL A015 DI-MGMT-81453B Data Accession List).

The Contractor shall notify the Government no later than five (5) business days of determining that any end item, component, part, or material contained in supplies purchased for the program contains counterfeit parts or suspect counterfeit parts. Within sixty (60) calendar days of identifying suspected or confirmed counterfeit items, the Contractor shall enter the item into the Government-Industry Data Exchange Program (GIDEP) system IAW (CDRL A016 DI-QCIC- 80126B Government Industry Data Exchange Program Alert Response).

RISK MANAGEMENT

The Contractor shall develop a Risk Management Plan following the principles in the DoD Risk Management Guide for DoD Acquisition. The Contractor must prioritize, track, mitigate/control, and communicate risks to improve the likelihood of achieving program goals.

Identified risks with risk handling plans shall be communicated to the Program Office. Updates are required to the Risk Plan as efforts have been completed. The Contractor shall engage the program team across all appropriate disciplines with emphasis on individual ownership of the identified risks and associated risk mitigation plans throughout the duration of the contract. The Contractor shall deliver IAW (CDRL A009 DI-MGMT-81808 Contractor’s Risk Management Plan).

RESPONSE TO GOVERNMENT INQUIRIES

Upon request of PCO, the Contractor shall provide ad hoc reports/information on questions requiring fewer than eight (8) man-hours for review and development. The Contractor shall prepare and submit responses to PCO letters and develop and submit Rough Order of Magnitude (ROM) estimates when required by the Government. The Contractor shall respond within 30 calendar days to provide a formal proposal as directed by the PCO, unless otherwise negotiated and agreed to by the PCO. The Contractor shall also provide estimates in support of decision-making and the planning, prioritization, identification and capture of funding for future efforts.

The following are the minimum elements required to be included with Contractor responses to ROMS or Proposals: Labor categories and hours, materials, transportation/shipping, packaging, 18 Jul 19 AN/MSN‐7 CLS PWS Page 14 travel costs and scope of work to be accomplished.

MONTHLY REPORTING/ DATA REPORTING

The Contractor shall submit a monthly status report IAW (CDRL A008 DI-MGMT-80227/T Contractor’s Progress, Status, and Management Report). The Contractor’s format may be acceptable but must be approved by the Government Program Office first to ensure the reports meets required formats.

The report shall include at a minimum:

A. Status of systems currently in work - a cumulative summary of all AN/MSN-7 PDM, modifications activities, schedules and other overhaul.

B. Inventory status- including the followings: LRU name; part number/serial number;

total number at the Contractors facility by condition code; estimated date of repair for rework LRUs and a remarks column proving the base that sent in the LRU.

C. Physical Inventory Report – IAW (CDRL A018 DI-MGMT-80441C Government Property Inventory Report).

D. Equipment Returns- The Contractor shall provide a cumulative summary of all AN/MSN-7 depot returns and repairs in spreadsheet form.

E. Technical Support- report showing date the inquiry was received, inquiry was answered, unit information- location, organization, POC -, subject of inquiry, and requisition priority, if any. The Contractor shall document all incoming and outgoing telephone calls to an AN/MSN-7 unit.

F. Financials- All costs associated with the contract shall be provide as a monthly and cumulative report from the start of the contract through completion. The Contractor shall provide funds used by Contract Line Item Number (CLIN), by labor category, by hours used, and show funds remaining on contract by CLIN.

G. Failure Analysis- Report shall provide detailed information pertaining to each equipment failure to include LRU/SRU by name, part number, serial number, cause of failure, identify component failure, repair action required and Contractor recommendation.

H. Spare Parts Usage – Report shall include part number, description, quantity issued/used, on-hand quantity, on order quantity, back order quantity, and repaired, overhauled or bought.

QUALITY MANAGEMENT/CONTROL PLAN

The Contractor shall create and maintain a quality management/control plan and quality system compliant with ISO 9001:2015, Quality Management Systems-Requirements or equal. The Contractor’s Management/Control Plan shall identify the processes and procedures to maintain compliancy with VPP safety and health plan. The Contractor shall deliver a Quality Management/Control Plan to Government 10 calendar days prior to the end of the ninety (60) day Phase-In period.

PACKAGING, HANDLING, STORAGE AND TRANSPORTATION (PHS&T)

The Contractor shall:

A. Develop, implement and maintain preservation, packaging, packing and marking of all materials/items to protect against physical damage, mechanical damage and other forms of degradation during storage, handling and shipments to ensure all items arrive at the

18 Jul 19 AN/MSN‐7 CLS PWS Page 15 destination in an undamaged condition.

B. Package all materials/items IAW the Commercial Standard, ASTM-D3951-10 or the

Military Standard, MIL-STD-2073-1E w/CHANGE 2.

C. Mark all materials/items IAW MIL-STD-129R.

D. Ensure all materials/items can be transported by the desired modes of transportation E. Transport all materials/items under FOB destination terms.

F. Provide all transportation for movement of material/items between sites, including detachment support.

G. Use Conestoga or Covered Flatbed Trailer to transport the AN/MSN-7 from/to the system’s location.

H. Initiate a receiving/condition report with photos IAW attachment 1, when picking up the

AN/MSN-7 system for PDM as well as leaving the PDM’s location back to the unit and provide the report with photos to the Program Office.

The Contractor shall be fully liable as an insurer for any loss or damage during transport the AN/MSN-7 from/to the system’s location.

7 SECTION VII–OVER AND ABOVE (O&A) REQUIREMENT

O&A DETERMINATION

Items considered for O&A are items outside of fair wear and tear conditions. In addition, items that are normal to tower restoral vehicle maintenance, that occur infrequently, are considered fair wear and tear and will not be considered an O&A action unless the Contractor can provide documentation of improper use to justify the O&A to the Government. Items such as seized bearings, corroded/worn fasteners or components that require replacement due to age or frequent removal and install actions, brittleness due to age/sun exposure, or other similar events, are examples of infrequent events that will not be considered justifiable for O&A consideration.

O&A PROCEDURES – Mobile Depot Maintenance (MDM) and System Modifications

The Contractor shall provide on-site repair or equipment modifications to fielded systems, both CONUS and OCONUS, when requested by the government PCO via O&A approved work requests. When on-site MDM repair or equipment modification is requested, the Contractor shall provide an O&A Estimate in the form of Rough Order of Magnitude (ROM) cost and schedule proposal to the Government within 24 hours of an emergency request and within seven

(7) calendar days of a routine request. No work effort will be expended until the O&A Estimate has been reviewed, approved, and authorized by the PCO in writing. Upon Authorization, the Contractor shall begin repair or modification efforts IAW the O&A Estimate proposal. The Contractor shall not exceed the approved O&A Estimate. The Contractor shall have support personnel able to travel OCONUS within 30 calendar days of request. The Contractor shall provide to the Government Program Manager a completion report via AFTO Form 217 signed by the on-site customer upon completion of the repair/modification.

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8 SECTION VIII-SERVICE REQUIREMENTS

SERVICE SUMMARY AND PERFORMANCE REQUIREMENTS

The Contractor shall be aware that the absence of any contract requirement from the Service Summary does not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The COR and/or PCO will monitor contractor performance to determine if it meets the contract thresholds as set forth in the performance measures and this PWS. The Contractor shall ensure the following service summary requirements are accomplished.

Performance Objectives PWS Paragraph Performance Threshold

The Contractor shall issue all parts, materials, and support equipment within 24 hours turnaround time of a written or verbal request from the field or program office in a serviceable condition to support on equipment and off equipment maintenance demands

PWS Section 5.1 98% on time Parts

Shipping per month.

The Contractor shall submit a monthly status report IAW

(CDRL A008 DI-MGMT-

80227/T)

PWS Section 6.6

100% report deliverable by 4 P.M. CST, No later than the 10th Business day following the EOM.

Each awarded year of the contract, the Government will schedule up to four (4) MSN-7s for depot level maintenance

PWS Section 5.4

Must achieve 100% compliance each year, within the contract Period of Performance. Period of Performance extension not authorized for compliance due to contractor caused delays.

The Contractor shall provide personnel, materiel and a depot facility to analyze, repair, and replace AN/MSN-7 equipment, hardware, software

PWS Section 5.5

Must maintain 60 calendar days average turnaround time on all equipment repairs unless granted written PMO approval for extended time.

The Contractor shall provide technical troubleshooting and supply of parts as requested by the field via Help Desk’s Email.

PWS Section 4.1 Must be available

24/7/365 days to support the field as needed.

SURVEILLANCE SUPPORTS

The Contractor shall support COR and PCO surveillance methods as identified below:

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2.1.1 Periodic Inspection of Process or Output

2.1.2 Random Sampling of Recurring Service Output

2.1.3 100 Percent Inspection of Output

2.1.4 Customer Observation or Complaint

NOTE 1: The method of surveillance may include one or more of the methods specified above.

NOTE 2: The Government will use the methods contained in the Performance Plan to evaluate the Contractor’s performance for the listed program objectives. The COR and/or PCO, in conjunction with Program Office support, will monitor contractor performance to determine if it meets the contract thresholds as set forth in the performance measures and this PWS.

CONTRACTOR PERFORMANCE EVALUATION

Evaluation of performance will occur when DCMA, site COR and the Program Office (Program Manager, Equipment Specialist, and Engineering) evaluates service of the Contractor to determine whether or not it meets performance measures of the contract.

NOTE: In the event performance threshold measure is not met, the COR will issue written notification to the Contractor. In those cases, the PCO will take appropriate measures.

9 SECTION IX-GOVERNMENT FURNISHED PROPERTY AND SERVICES

GOVERNMENT FURNISHED PROPERTY

The Government will furnish GFP listed in GFP Attachment of the contract (Attachment 4), Government Furnished Property & Material, in support of contract requirements. The GFP may fluctuate due to changes or modifications in the system. The Contractor shall be responsible for shipment, receipt, storage, maintenance, repair, accountability, and reporting status of all GFP.

The Contractor shall be fully liable as an insurer for any loss or damage to GFP undergoing services, repairs, or modifications while in the Contractor’s care, custody or control and shall reimburse the Government in full for GFP loss or damage.

FINANCIAL IMPROVEMENT AUDIT READINESS (FIAR)

The Contractor shall provide support during this contract, encompassing tasks to transition and maintain compliance with DoD FIAR requirements associated with all reportable AN/MSN-7 GFP. The Contractor shall participate with inventory verification, validation, reconciliation and provide audit assistance, material, support equipment, tools and test equipment, database entry, national stock number (NSN) cross reference research, and cataloging of parts, Air Force equipment management system (AFEMS) or successor system data entry/management, and production of all FIAR mandated reports.

MANAGEMENT OF GOVERNMENT PROPERTY

The Government will provide the Contractor the referenced GFP in a serviceable condition. The Contractor shall be responsible for all repairs to the GFP/GFE for the duration of the period of performance. At the conclusion of the Contract’s PoP, the Contractor shall return all GFP/GFE to the Government in a serviceable condition. The Contractor shall continually monitor sparing levels to identify replenishment actions required to maintain GFP at phase-in (baseline) levels.

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As demand fluctuates above and beyond initial phase-in GFP inventory levels, the Contractor shall determine required CAP inventory necessary to meet performance metrics identified in service summary at no additional cost to the Government. In the event a need for additional GFP occurs the Contractor shall submit a request to the PCO.

ITEM UNIQUE IDENTIFIER (IUID) REQUIREMENTS

The Contractor shall provide and maintain IUID labels, physically mark, register and maintain serially-controlled GFP in the IUID Registry for all GFP IAW MIL-STD-130N and contract terms and conditions. Parts added to the GFP during the PoP, are required to be IUID labeled and tracked. During the PoP, the Contractor shall maintain IUID labels, physically mark, and update IUID Registry as necessary for virtually registered AN/MSN-7 CLS items. The Contractor shall use (CDRL A011 DI-MGMT-81804A Item Unique Identification Marking Activity, Validation and Verification Report) to report IUID information.

BEYOND ECONOMICAL REPAIR (BER)

The Contractor shall provide written documentation to the PCO when GFP repair cost exceeds the BER threshold of 75% of new part replacement cost or when GFP become unserviceable due to obsolescence. The Contractor shall replace GFP (when determined BER is 75% of new part replacement value), if readily available as directed by the PCO.

CONDEMNATION AUTHORITY

The Government has final condemnation authority. The Contractor shall provide written documentation to the PCO when GFP not covered by repairing cost exceeding the beyond economical repair threshold of 75% of new part replacement cost. The Contractor shall request instruction from the PCO.

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Attachment 1

Receiving/Condition Report

Date of receiving

System #

Unit Location

Time of Receiving

Condition Summary

Unit Representative Signature

4 Photos attachment

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Appendix 1: Applicable documents

Document Number Title

T-881202-2 TRV System Specification

A1000001-100 AN/MSN-7 Product Drawings

31R5-2MSN7-1

Technical Manual, Operation And Maintenance Instructions Manual With Illustrated Parts Breakdown

Central, Communication AN/MSN-7

31R5-2MSN7-4

Illustrated Parts Breakdown

Central, Communication AN/MSN-7

31R5-2MSN7-6WC-1

Technical Manual, Scheduled Periodic Inspection Work Cards

31R-1-06-1

Technical Manual, Depot, Intermediate And Organizational Maintenance, Work Unit Code Manual, Ground Electronic

Equipment

31S3-4-178-1

Operations Manual, Digital Voice Recorder, P/N PL2000DT-

TRV, AN/MSN-7

31S3-4-178-2

Technical Manual, Digital Voice Recorder, P/N PL2000DT-

TRV, AN/MSN-7

31R2-4-1907-1

Technical Manual, Operating and Service, Procom-1540/ VCSS Voice Communications Switching Subsystem

External ECU

35E9-102-11

Technical Manual, Operation and Service Instructions, Air Conditioner A/E32C-25

35E9-102-14

Technical Manual, Illustrated Parts Breakdown, Air Conditioner A/E32C-25

35E9-102-21

Technical Manual, Operation and Service Instructions, Air Conditioner, Self-contained, A-E32C-24

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35E9-102-24

Technical Manual, Illustrated Parts Breakdown, Air Conditioner, Self-contained, A-E32C-24

G/A Transceiver

31R2-2URC-62-1

Supplement, Maintenance Instructions with IPB, RT-

1319B/URC

G/A Transceiver

31R2-2URC-63-1

Supplemental Maintenance Instructions with IPB (Depot) - Receiver-Transmitter, Type RT-1319B/URC, PN 914858-8

G/A Transceiver Power Supply

31R4-4-102-1

Technical Manual, Operation and Installation/Maintenance Instructions with Parts List, MXF-317/MXF-105 Vehicle Power

Supply Group, MX-61-168A

ECU 35E9-320-1

Technical Manual, Operating and Maintenance, Model MAC-61- 012-H-3

LMR Transceivers

31R5-2MSN7-8-1

Technical Manual, ASTRO XTS-5000 Digital Portable Radio, Model II

LMR Transceivers

31R5-2MSN7-8-2

Technical Manual, XTVA Vehicle Adapter

Omnidirectional Antenna 31R2-4-1906-1

Technical Manual, D-2213, Omnidirectional VHF/UHF Antenna

Shelter

35E4-1-162

Technical Manual, General Maintenance and Repair Instructions, (Field and Depot Level) RIGID WALL TACTICAL SHELTERS

FOAM-BEAM HONEYCOMB

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Appendix 2: Acronyms

ATCALS Air Traffic Control and Landing Systems

CDRL Contract Data Requirements List

CLIN Contract Line Item Number

CLS Contractor Logistics Support

CONUS Continental United States

COR Contractor Officer Representative

CPAR Contractor Performance Assessment Review

DCMA Defense Contract Management Agency

DMS Diminishing Manufacturing Sources

ECP Engineering Change Proposals

FOUO For Official Use Only

GFP Government Furnished Property

IAW In Accordance With

IMS Integrated Master Schedule

ISO International Standards Organization

IUID Item Unique Identification

LRU Line Replacement Unit

MDM Mobile Depot Maintenance

MICAP Mission Capability

OCONUS Outside Continental United States

OEM Original Equipment Manufacturer

PDM Programmed Depot Maintenance

P/N Part Number

PCO Procurement Contracting Officer

POC Point of Contact

PM Program Manager

PMR Program Management Reviews

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PWS Performance Work Statement

ROM Rough Order of Magnitude

SES Sustaining Engineering Services

SRU Shop Replaceable Units

TCTO Time Compliance Technical Order

TO Technical Order