Attachment 01_PWS_AFDTL Waste and PII Disposal Services.pdf

FA8052-20-R-0005

3 December 2019

PERFORMANCE WORK STATEMENT

For

Air Force Medical Readiness Agency

(AFMRA)

Air Force Drug Testing Laboratory (ADTL) Waste and Personal Identifiable Information Disposal Services

TABLE OF CONTENTS

Section Page Number

1 DESCRIPTION OF SERVICES 3

1.1 Background 3

1.2 Scope 3

2 GENERAL INFORMATION 3

2.1 Contractor Identification 3

2.2 Contractor/Government Communication 3

2.3 Place of Performance 3

2.4 Mission/Emergency Essential 4

2.5 Duty Hours 4

2.6 Federal Holidays 4

2.7 Conduct of Contractor Personnel 4

3 CONTRACT REQUIREMENTS 4

3.1 Waste Disposal Services 4

3.2 Non-Disclosure Agreements 5

3.3 Physical Security 5

3.4 Post-Award Meetings 6

4 PERFORMANCE OBJECTIVES 6

4.1 Services Summary 6

5 GOVERNMENT FURNISHED PROPERTY 7

6 DELIVERABLES 7

6.1 Deliverables 7

APPENDICES

APPENDIX A. Acronyms APPENDIX B. HQ USAF/SG Non-Disclosure Agreement (NDA)

PERFORMANCE WORK STATEMENT (PWS)

AIR FORCE DRUG TESTING LABORATORY (AFDTL) WASTE DISPOSAL

SERVICES

1 DESCRIPTION OF SERVICES

1.1 Background. The Air Force Medical Readiness Agency (AFMRA) is responsible for optimizing the health, safety, and performance of the Air Force Medical Services (AFMS). Its mission covers a broad range of programs including medical operations support to include forensic drug testing. Contracted service is required to properly remove and destroy waste accrued to the normal course of drug testing operations.

1.2 Scope. This is a performance based, non-personal services requirement to provide waste and Personal Identifiable Information (PII) disposal services. The Air Force Drug Testing Lab (AFDTL) disposes of approximately 1,000,000 urinalysis samples annually. A sample consists of a 105 mL round capped bottle, 15 to 90 mL of urine, and less than 5 grams of labels and seals.

The labels contain social security numbers and names, which constitutes PII. This may add up to 280,000 total pounds of waste annually. The AFDTL is able to handle waste containers of 96 gallon capacity. These containers can hold a maximum of 500 lbs. of waste, but on average contain only 320 lbs. of waste upon collection. On site disposal and destruction of excess sample collection bottles is not feasible due to manpower requirements and facility limitations. The AFDTL requires services for this waste and PII disposal.

1.2.1 The Government will neither supervise Contractor personnel nor control the method by which the Contractor personnel performs the required tasks. The Contractor is responsible to manage its personnel and to guard against all actions that are of the nature of personal services, or give the perception of personal services. Contractor shall notify the Contracting Officer (CO) immediately if any actions constitute, or are perceived to constitute personal services. These services shall not be used to perform work of a policy/decision making or management nature, i.e., inherently Governmental functions. All decisions relative to programs supported by the Contractor are the sole responsibility of the Government.

2 GENERAL INFORMATION

2.1 Contractor Identification. The Contractor shall provide a list to the COR, no later than three (3) days after contract award, of contract employees having access to, and responsible for collection and disposal of PII. (Contract Data Requirements List (CDRL) A001) The list of contract employees will be utilized by the Government to validate that only appropriate personnel have access to the collection and disposal of PII.

2.1.1 In accordance with FAR 24.301, Privacy Training, Contractors are responsible for ensuring that initial privacy training, and annual privacy training thereafter, is completed by contractor employees. Privacy training shall address the key elements necessary for ensuring the safeguarding of personally identifiable information or a system of records.

2.1.2 The training shall be role-based, provide foundational as well as more advanced levels of training, and have measures in place to test the knowledge level of users.

2.1.3 The Contractor may provide its own training or use the training of another agency.

2.1.4 The Contractor is required to maintain and, upon request (within one (1) day), to provide documentation of completion of privacy training for all applicable employees.

2.1.5 No contractor employee shall be permitted to have or retain access to a system of records, create, collect, use, process, store, maintain, disseminate, disclose, or dispose, or otherwise handle personally identifiable information, or design, develop, maintain, or operate a system of records, unless the employee has completed privacy training that, at a minimum, addresses the elements in FAR 24.301(b).

2.2 Contractor/Government Communication. The Contractor shall designate a Focal Point within three (3) business days of contract award to be the single point of contact for all Contractor and Government correspondence. The Focal Point shall provide clear and consistent written and verbal response to Government within 12 business hours of Government initiated communication (e.g., return phone calls, emails or other communication).

2.3 Place of Performance. Pick-up the waste at the Air Force Drug Testing Laboratory, 2480 Ladd Street Bldg. 3750, Lackland AFB, TX 78236.

2.4 Mission/Emergency Essential. None of the services listed in this PWS are mission/emergency essential.

2.5 Duty Hours. The Contractor’s access to the waste at the AFDTL is Monday through Friday between the hours of 6:00 am and 10:00 am.

2.6 Federal Holidays. Government agencies will not be available during scheduled holidays, inclement weather, weekends, after duty hours, or Air Force down days. The Contractor will be called or emailed three (3) business days prior to Air Force down days. All chargeable work will be directly attributable to the task performed by the Contractor personnel.

2.6.1 Clinic Closures. Scheduled Holidays. New Year’s Day; Dr. Martin Luther King, Jr.

Birthday; President’s Day; Memorial Day; Independence Day; Labor Day; Columbus Day;

Veteran’s Day; Thanksgiving Day; and Christmas Day.

2.7 Conduct of Contractor Personnel. Contractor personnel will be required to observe all base and facility parking, safety and traffic regulations that apply to all facility employees such as AFI 31-218, Motor Vehicle Traffic Supervision and AFMAN 31-116, Air Force Motor Vehicle Traffic Supervision.

2.7.1 Do not allow/use alcoholic beverages on the job.

2.7.2 There shall be no loud, profane or abusive language used on the job.

2.7.3 Contract personnel shall wear, clean work or business attire and present a neat well-groomed appearance.

3 CONTRACT REQUIREMENTS

3.1 Waste Disposal Services. The Contractor shall provide competent personnel for the completion of the tasks below:

3.1.1 Waste associated with this requirement does not qualify as regulated medical waste.

However, the Contractor may handle and dispose of the associated waste as regulated medical waste in order to meet the requirements of 3.1.7 regarding the destruction of Privacy Act (PA) data PII.

3.1.2 Provide containers so that no less than 20 reusable containers (96 gallon) are available to the AFDTL at any given time for disposal of sample collection bottles. I.e.: as full containers are taken, sanitized/empty containers are provided. Containers shall be marked with biohazard identification markings to comply with local, federal and other governing laws, regulations, policies and directives.

3.1.3 The Contractor shall remove up to 20 containers with discarded sample collection bottles up to three (3) times per week. The Contractor and AFDTL COR will agree on the number of containers of waste removed when the service is performed.

3.1.4 Contact the AFDTL point of contact Point of Contact (POC) if a regularly scheduled pick-up occurs on a national holiday, within 3 business days of that holiday, to determine if a pick-up will be changed to an alternate day mutually agreed upon by the Contractor and AFDTL or if the scheduled shipment will be skipped.

3.1.5 Respond to AFDTL request for no service for a time designated by the AFDTL if lab or base access is suspended for work, safety or security reasons beyond the control of the AFDTL.

Contractor shall be prepared to respond to no-notice base closures and contact AFDTL POC for alternate pick-up arrangements.

3.1.6 Properly and sufficiently destroy all data on discarded sample collection bottles. Data on the discarded sample collection bottles is on the top of the collection bottle cap and around the sides of the collection bottle. These data include service member social security number and other identifying information.

3.1.7 Comply with all local, federal and other laws, regulations, policies and directives concerning the destruction and disposition of PA data PII.

3.1.8 Provide, in writing, the method and process for destruction of PII data and information at the beginning of the base year and each option year of the contract within one (1) day of award.

(CDRL A002)

3.1.9 Maintain records of this destruction in accordance with governing laws, regulations, policies and directives including but not limited to DoD Federal Privacy Rule, Title 32, Subtitle A, Chapter I, Subchapter O, Part 310, Appendix A.

3.1.10 The Contractor shall not use urine for any purpose other than disposal.

3.1.11 Work performed under this contract is unclassified. However, the technical and medical privacy data used within the scope of this contract requires adherence to security/privacy requirements imposed by the Government, DoD, AF and other applicable security clearance requirements as applicable to this contract.

3.1.12 Provide monthly invoice with running total of costs in accordance with (IAW) Contract Data Requirements List. (CDRL A003)

3.2 Non-Disclosure. The Contractor shall provide signed non-disclosure agreements to the Contracting Officer’s Representative (COR) for each Contractor personnel within seven (7) days of contract award. Non-Disclosure Agreement (NDA). (Appendix C).

3.3 Physical Security. The Contractor shall be accountable for control of Government property IAW AFJI 31-102, “Physical Security.” The Contractor is also responsible for the protection of any Contractor-owned equipment or supplies brought onto the installation IAW AFJI 31-102. Further, the Contractor shall not remove any Government property from the installation outside the scope of the contract.

3.3.1 Installation Entry. The Contractor shall comply with established security procedures for entering the installation and its facilities to include any special security procedures established for entry to restricted areas or mission essential or vulnerable areas.

3.3.2 Denial of Entry. The Government reserves the right to terminate entry of any Contractor personnel upon disclosure of information that indicates the individual’s continued entry to the installation is not in the best interest of the national security. Additionally, violation of or deviation from established security procedures by Contractor personnel may result in confiscation of identification media and denial of future entry to the installation.

3.4 Post-Award Meetings. The Government will host a post-award meeting with the Contractor within seven (7) days after contract award. A teleconference is permissible for the post-award meeting. The purpose of the post-award meeting is to introduce the Contractor to the Government representatives; Program Manager/Contracting Officer Representative (PM/COR).

The Contractor shall also attend an Initial Contractor Performance Review 30 calendar days after the Contractor assumes full performance responsibilities (i.e., after completion of transition/mobilization) to ensure the Contractor has successfully started performance, completed transition, is fully operational, and is within the estimated cost, schedule, and performance parameters of the contract. A teleconference is permissible for the Initial Contractor Performance Review. The Contractor shall also attend a follow-up meeting 90 calendar days after contract award to assess status of performance. A teleconference is permissible for the follow-up meeting.

4 PERFORMANCE OBJECTIVES

4.1 Services Summary (SS). The Contractor services requirements are summarized into performance objectives that relate directly to essential items. The performance threshold briefly describes the minimum acceptable levels of service for each requirement. These thresholds are critical to mission success.

PWS SS

5 GOVERNMENT FURNISHED PROPERTY (GFP). No GFP is being provided to the Contractor in support of this contract. The Government will provide access to waste requiring disposal.

6 DELIVERABLES

PEFORMANCE

OBJECTIVE

PWS

Para

PERFORMANCE

THRESHOLD

Surveillance Method

20 clean and sanitized containers with a 96 gallon capacity are on hand at the

AFDTL

3.1.2

No more than one (1) instance per contract year of failure to provide 20 clean- 96 Gal containers

Periodic Inspection Weekly

Provide disposal service sufficient to remove all discarded samples

3.1.3

Discarded samples are removed as scheduled with no more than two (2) late removals during a 6 month period attributable to the Contractor

Periodic Inspection Weekly

Provide drivers possessing qualifications to enter onto Joint Base San Antonio- Lackland

3.3.1 No more than one (1) deficiency

per option period

Periodic Inspection Quarterly

Provide and certify evidence of Privacy Act data and PII destruction with on-site verification

(CDRL A002)

3.1.6- 3.1.9

No Deficiencies. Evidence must be provided 100% of the time.

100% Inspection Quarterly

Provide and certify evidence of urine disposal

(CDRL A002)

3.1.8 No Deficiencies. Evidence must

be provided 100% of the time.

100% Inspection Monthly

Provide report showing contract costs are being tracked and managed

(CDRL A003)

3.1.12 No more than one (1) late report

per year

100% Inspection Monthly

6.1 The Contractor shall submit all deliverables as specified in this PWS and contract Exhibit

A, CDRL.

6.2 All deliverables must be submitted electronically to the COR(s).

6.3 The COR may approve extensions to the delivery timeline based on magnitude and complexity of the document topic.