FA7046-10-R-0001 DRAFT Request For Proposal.pdf

CODE

(Hour)

PAGE(S)

until local time

X

A X B X C

D

EX

X G F 108 - 114

115 - 150 X H 151 - 160

RATING PAGE OF PAGES

7. ISSUED BY

(Date)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

Previous Edition is Unusable 33-134 STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA FAR (48 CFR) 53.214(c)

DO-C9 1 160

(If other than Item 7)

15A. NAME 16. NAME AND TITLE OF PERSON AUTHORIZED TO

AND

ADDRESS SIGN OFFER (Type or print)

OF

OFFEROR

AMENDMENT NO. DATE

15B. TELEPHONE NO (Include area code) 17. SIGNATURE15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

18. OFFER DATE

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

2. CONTRACT NO.

FA7046 8. ADDRESS OFFER TO

See Item 7

9. Sealed offers in original and copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME (NO COLLECT CALLS)

11. TABLE OF CONTENTS

SOLICITATION/ CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/ COSTS

2 - 3

X I CONTRACT CLAUSES

DESCRIPTION/ SPECS./ WORK STATEMENT X

PACKAGING AND MARKING

4 - 60 J LIST OF ATTACHMENTS

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

62 X K REPRESENTATIONS, CERTIFICATIONS AND

OTHER STATEMENTS OF OFFERORS

CONTRACT ADMINISTRATION DATA 63 - 65 X

SPECIAL CONTRACT REQUIREMENTS

OFFER (Must be fully completed by offeror) 66 - 81 X M

L INSTRS., CONDS., AND NOTICES TO OFFERORS

EVALUATION FACTORS FOR AWARD

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments

AMENDMENT NO. DATE

to the SOLICITATION for offerors and related documents numbered and dated):

FACILITY

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period

SOLICITATION, OFFER AND AWARD

X

(X) SEC. DESCRIPTION (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

EMAIL:TEL: (Signature of Contracting Officer)

CODE CODE

B. TELEPHONE (Include area code) C. E-MAIL ADDRESS

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( ) (4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

PART IV - REPRESENTATIONS AND INSTRUCTIONS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

82 - 98

PART II - CONTRACT CLAUSES

HQ AFOTEC/A7K - "F2KEMC"

ATTN: THOMAS R. WILLIAMS

8500 GIBSON BLVD SE

KIRTLAND AFB NM 87117-5558 505-846-1393

505-846-2414FAX:

TEL:

FAX:

TEL:

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

99 - 107

6. REQUISITION/PURCHASE NO.5. DATE ISSUED

01 Dec 2009

4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

[ X ]

3. SOLICITATION NO.

FA7046-10-R-0001

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 Lot Operational Test & Evaluation Services

CPFF

Non-Personal Services. The contractor shall provide services IAW Performance Work Statement (PWS) incorporated herein Section C, dated 7 February 2010.

FOB: Destination

NSN: R425-10-OTE-SERV

SIGNAL CODE: A

ESTIMATED COST

FIXED FEE

TOTAL EST COST + FEE

0002 Lot Other Direct Costs

CPFF

Other Direct Costs shall be reimbursed at cost with fee negotiated at the task order level not to exceed 3%.

FOB: Destination

FIXED FEE

TOTAL EST COST + FEE

0003 Lot Travel

COST

TRAVEL - Travel authorized under specific task orders shall be reimbursed at cost, as limited by FAR 31.205-46(a), and is not subject to profit or fee. Task Order Ceilings for this CLIN shall be set at time of award.

FOB: Destination

CLAUSES INCORPORATED BY FULL TEXT

B-100 IMPLEMENTATION OF LIMITATION OF FUNDS (MAR 2008)

Pursuant to the clause FAR 52.232-22 in Section I, entitled, “Limitation of Funds”, the total amount available for payment and allotted to this contract for CLINS defined in individuals task orders through defined in individual task orders is defined in individual task orders. It is estimated that this amount is sufficient to cover performance through defined in individual task orders.

Applies to Cost-Plus-Fixed-Fee CLIN(s), Cost CLIN(s) Only

(End Clause)

Section C - Descriptions and Specifications

C-1

AIR FORCE OPERATIONAL TEST AND EVALUATION CENTER (AFOTEC) OPERATIONAL TEST

AND EVALUATION SERVICES (OTES) PERFORMANCE WORK STATEMENT (PWS)

8 February 2010

TABLE OF CONTENTS

1.0 SCOPE

1.1 Background

2.0 APPLICABLE DOCUMENTS

3.0 PERFORMANCE REQUIREMENTS

3.1 Management Requirements

3.2 Test Capabilities

3.3 Test Planning

3.4 Test Execution

3.5 Test Evaluation

3.6 Test Reporting

4.0 PERFORMANCE REPORTING

5.0 GENERAL INFORMATION

5.1 Government-Furnished Property

5.2 Travel Requirements

5.3 Transition

6.0 SECURITY REQUIREMENTS 11

6.1 Security Clearances

6.2 Safeguarding Information

AIR FORCE OPERATIONAL TEST AND EVALUATION CENTER (AFOTEC)

OPERATIONAL TEST AND EVALUATION SERVICES (OTES)

PERFORMANCE WORK STATEMENT (PWS)

1.0 SCOPE

The objective of this acquisition is to obtain operational test and evaluation (OT&E) services in response to task orders issued by the contracting officer related to the OT&E of proposed systems and programs. Services include a broad range of engineering, technical, and analytical test services in support of OT&E activities. OT&E activities include integrated test functions for Air Force and Multiservice air, space and cyberspace acquisition programs; test design; test planning, execution, and reporting; post test data analysis; information assurance evaluation, digital test tool development and associated tool training; special studies and analysis; and, research and development of test capability requirements, shortfalls, and solutions.

The scope of this acquisition is to provide engineering, technical and analytical services to support accomplishment of AFOTEC’s OT&E activities using the following core competencies:

Core Competencies T&E capability knowledge (including test infrastructure capabilities, distributed test capabilities, integrated test capabilities, survivability testing) Systems Engineering (air, space, cyberspace) Operations Analysis (including Math/Statistics/DOE, data analysis) Logistics Planning and Analysis Software/Communications Engineering Aerospace Engineering EW/Radar/IR/EO Engineering Information Assurance evaluation knowledge Defense Acquisition process and T&E process knowledge Modeling and Simulation applications (including verification, validation and accreditation process knowledge) Human Factors Engineering (or Engineering Psychology or Behavior Science) Weather Analysis Directed Energy and Advanced Technologies expertise

The Contractor shall support task orders for various test and evaluation efforts and phases, consisting of various sizes and complexities of Department of Defense related systems, where a system is understood to be an assembly or combination of interrelated elements (hardware, software, materiel, training, tactics, or procedures) working together toward a common objective or performance requirement.

Each task order shall direct tasks in one or more areas specified in Section 3.0 of this PWS. The potential places of performance include Kirtland AFB (Headquarters AFOTEC), any AFOTEC geographically separated unit (detachment) or operating location with an AFOTEC test activity, and any government test range. This effort applies only to the following Detachment and operating locations: Edwards AFB, CA (Det 5); Eglin AFB, FL (Det 2); Peterson AFB, CO (Det 4); Buckley AFB, CO (OL-BC), and Hurlburt AFB, FL (OL-HF). It does not apply to fighter programs supported by Edwards AFB, CA (Det 1) or Nellis AFB, NV (Det 6).

Each approved task order may identify: the objective, scope, specific work location(s), background, applicable documents, technical requirements, desirable skill set (core competency), the period of performance and the required schedule, data items, deliverables, government property and any other considerations for each task.

In rendering services to the identified tasks, outputs may take the form of information, advice, opinions, alternatives, analyses, evaluations, recommendations, and/or services to complement the Government’s technical expertise in accomplishing its mission.

1.1 Background. The overarching functions of Test and Evaluation (T&E) are to mature system designs, manage risks, identify and help resolve deficiencies as early as possible, and ensure systems are operationally mission capable (i.e., effective and suitable). AFOTEC is responsible for planning, executing, and reporting independent OT&E. AFOTEC supports Air Force, DoD and other government agencies by:

• Testing and evaluating new weapon system capabilities in operationally realistic battlespace environments to provide independent, fact-based, decision-quality data to inform decision makers on a range of accurate, balanced, and timely assessments of effectiveness, suitability, and mission capability

• Conducting and/or participating in the following types of testing: Initial Operational Test and Evaluation (IOT&E); Multi-Service OT&E (MOT&E); Qualification OT&E (QOT&E); and others as defined in AFI 99-103

• Achieving positive effect on air, space and cyberspace capabilities through early influence of capability requirements development, early acquisition strategy/planning efforts, integrated development/operational testing, and timely operational test reporting

• Directly supporting Air Force Goals: Sustain air, space, and cyberspace capabilities; and, foster Air Force Smart Operations across the Total Air Force

AFOTEC testing activities evaluate the capabilities (operational effectiveness, operational suitability, and mission capability) of air, space and cyberspace systems such as: aircraft; missiles; motor vehicles; communications;

ordinance; instrumentation; computer systems; automated information systems; simulators/trainers; avionics; radar;

laser; directed energy weapons; satellites; weather systems; air traffic control and landing systems; command, control, communications, computer, intelligence, surveillance, and reconnaissance (C4ISR) systems; combat support systems; electronic warfare systems; and, augmentations of these systems by new technologies in the future.

2.0 APPLICABLE DOCUMENTS

Applicable guidance consists of Department of Defense, Air Force and AFOTEC documents associated with requirements definition, acquisition, and test and evaluation. The contractor shall use the most current version. Key documents applicable to this PWS are listed in the table below. The government will furnish the documents cited as references in this PWS. Each task order will identify unique guidance not contained herein.

Reference Title Specific Paragraphs/Chapters/Sections

DoD Directive 5000.01 The Defense Acquisition System Paragraphs 3 and 4; Enclosure 1 DoD Instruction 5000.02 Operation of the Defense Acquisition

System Paragraph 4; Enclosures 2 (paragraphs 1-7 only), 3-6 and 12

Defense Acquisition Guidance (DAG)

Interim DAG Chapters 4 and 9

CJCS Instruction 3170.01

Joint Capabilities Integration and Development System

Enclosures A, B and C

AFI 10-601 Capabilities-based Requirements Development

Chapters 2, 4, 5 and 6

AFI 16-1001 Verification, Validation and Accreditation (VV&A)

Sections A, B and C

AFI 16-1002 Modeling and Simulation (M&S) Support to Acquisition

Sections B and C

AFI 63-101 Acquisition and Sustainment Life Cycle Management

Chapters 1 and 3;

Paragraphs 2.12 and 2.24

AFMAN 63-119 Certification of System Readiness for Dedicated Operational Test and Evaluation

Entire document

AFI 99-103 Capabilities-based Test and Chapters 1, 2, 4, 5, 6 and 8;

Evaluation Paragraphs 3.2, 3.3, 3.8, 3.9, 3.13, 3.14, 7.1, 7.2 and 7.5-7.11

AFOTECI 99-101 Conduct of Operational Test and Evaluation

Entire document

AFOTEC OT&E Guide AFOTEC OT&E Guide, 6th Edition Entire document except chapter 7

AFOTECPAM 99-104 AFOTEC Operational Suitability Test and Evaluation Guide

Entire document

DoDI 8500.2 Information Assurance Implementation

Paragraph 5.12; Enclosures 3 and 4

AFI 33-100 User Responsibilities and Guidance for Information Systems

Entire document

AFI 33-200 Information Assurance Program Entire document AFOTEC OT of IA Guide

AFOTEC OT of IA Guide, 2nd Edition, chg 1

Entire document

DoD 5400.7-R AF Supplement

DoD Freedom of Information Act (FOIA) Program

Chapter 4

AFI 33-332 Privacy Act Program Chapters 10 and 12

3.0 PERFORMANCE REQUIREMENTS

The contractor shall perform requirements within the service task areas listed in this section. Task orders will identify specific tasks for completion within a specified period of time. The contractor shall initiate no work under a task order without approval by the contracting officer. These efforts apply to new and legacy systems, and emerging weapons technologies.

3.1 Management Requirements. The contractor shall:

3.1.1 Prepare task order proposals in support of task order performance requirements in accordance with the task order procedures set forth in Section H. Identify and propose mitigation for any organizational conflict of interest associated with supporting each task order. Task management costs, both direct and indirect, shall be reflected for each task order. The contractor shall identify an appropriate management approach for each task order and shall be required to submit corrective management plans as necessary.

3.1.2 Be responsible for overall responsiveness, cost control and reporting, adherence to schedule, ability to adapt to schedule changes, responsible and cooperative behavior, data management, technical quality of work, management of contractor team’s efforts including level of understanding of AFOTEC’s mission and commitment to customer satisfaction.

3.1.3 Maintain a Quality Control Program (QCP) that ensures the government receives the level of quality that is consistent with the requirements specified in each task order.

3.1.4 Be responsible for risk identification and mitigation associated with supporting each task order.

3.2 Test Capabilities. Test capabilities consist of infrastructure (ranges, simulators, labs instrumentation, etc.), modeling and simulation tools, data management and analysis tools, analytical methodologies and techniques used to support OT&E. Test capability activities are the formal processes of identifying/developing test capability requirements, shortfalls, and solutions. Activities include identifying test capability requirements, documenting existing test capabilities, identifying shortfalls, performing trade-off analyses, and recommending approaches to solve issues.

The contractor shall:

3.2.1 Perform analysis of test capabilities. Activities include: identifying test capability requirements, documenting existing test capabilities, identifying shortfalls, performing trade-off analyses, and recommending approaches to solve issues.

3.2.2 Identify, develop, modify, verify, and/or validate modeling and simulation tools such as constructive tools that represent real world entities by means of computer models, virtual tools involving real people operating simulated systems and live tools involving real people operating real systems.

3.2.3 Develop accreditation plans and/or reports.

3.2.4 Maintain configuration management of developed and modified tools.

3.2.5 Train government personnel in the operation, interpretation of outputs, and maintenance of contractor developed test tools such as computer software, applications, instrumentation, and models and simulations.

3.2.6 Identify, develop, and/or apply analytical techniques, methodologies, and tools for OT&E.

3.2.7 Identify, develop, recommend, and/or integrate test capabilities for ranges, and ways to use test capabilities to answer operational questions.

3.2.8 Provide input to assist with developing and coordinating annual forecasts for munitions, missiles, targets, and foreign material expendables.

3.3 Test Planning. Test planning focuses on developing test designs/concepts, supporting program/technical reviews, developing test plans, developing DMAPs, establishing deficiency reporting, supporting test readiness reviews, and developing briefings.

The contractor shall:

3.3.1 Provide input to develop and/or revise the Initial Test Design (ITD).

3.3.2 Provide input to develop and/or revise the evaluation framework.

3.3.3 Provide input to develop and/or revise the basis of estimate for test resources (e.g. test resource plan) to accomplish the test design.

3.3.4 Review for test and evaluation considerations and document feedback on program documents such as the:

program management directive (PMD), any capabilities documents, system threat assessment report (STAR), test and evaluation master plan (TEMP), lifecycle management plan (LCMP), Program Protection documents, and concepts of operations and maintenance.

3.3.5 Participate as an Integrated Test Team member to gain knowledge of Integrated DT/OT activities.

3.3.6 Prepare, submit and/or revise AFOTEC portions of test documentation such as test team charters, test and evaluation master plans (TEMPs), integrated test plans, OT&E plans, data management and analysis plans (DMAPs), detailed test procedures, test planning briefings, and schedules.

3.3.7 Provide input in developing critical operational issues (COIs), measures of effectiveness (MOE) and measures of suitability (MOS).

3.3.8 Analyze and submit test methodologies, test scenario descriptions, test measures, test risk/ limitation and mitigation strategies, and test readiness and support requirements needed to complete the OT&E plan.

3.3.9 Provide input in developing operational test scenarios.

3.3.10 Perform site surveys on potential test sites, and prepare site preparation requirements such as defining site-specific installation, integration, preparation of environmental permit plans, and integration of AFOTEC equipment with equipment available from other agencies or host areas.

3.3.11 Provide environmental health and safety planning services for test programs addressing occupational health, and environmental concerns.

3.3.12 Identify, describe, and/or apply distributed test techniques and real-time simulations to enable interactions among many users.

3.3.13 Identify and describe data requirements and specific data processing and analysis tools needed to complete the Data Management and Analysis Plan (DMAP).

3.4 Text Execution. Consists of all activities associated with executing the T&E plan with identified resources.

The contractor shall:

3.4.1 Provide field operations services such as deployment/redeployment, requesting/scheduling/tracking of test equipment resources, identifying/preparing test equipment, and calibrating test instrumentation and site support equipment with onsite equipment and power.

3.4.2 Provide airspace/range management services such as providing airspace management for manned aircraft and/or unmanned air vehicles and ground vehicles (UAV and UGV) tests, assessments, and field evaluation activities both within the continental United States (CONUS) and overseas.

3.4.3 Provide safety services such as ground, flight, and environmental protection support in compliance with safety, occupational health, and environmental concerns/regulations.

3.4.4 Participate in the execution of test plans, data management and analysis plans, and detailed test procedures.

3.4.5 Use, develop, modify, and/or maintain the required automated data collection/reduction systems to include developing interfaces with existing digital information stored on available databases. Analyze content for interoperability and compatibility with existing information (data) systems.

3.4.6 Provide evaluation services for special interest items.

3.5 Test Evaluation. Test evaluation determines if the system under test meets the warfighters’ mission needs, in addition to system requirements as outlined in the program requirement documents.

The contractor shall:

3.5.1 Collect, compile, review, and analyze test data.

3.5.2 Run computer models and simulations and analyze/characterize the resulting output.

3.5.3 Conduct studies, analyses and evaluations on operational effectiveness, suitability and survivability of weapon system programs undergoing OT&E.

3.5.4 Determine the capability of a weapon system to withstand a man-made environment and quantify the degree of impairment of its ability to accomplish its designated mission. The environments include:

nuclear, conventional, electronic, directed energy, chemical/biological and unconventional operations warfare.

3.6 Test Reporting. Test reporting consists of communicating the analysis and evaluation of test results. Test reporting may be required in any multimedia format.

The contractor shall:

3.6.1 Prepare test documentation for inclusion in Test & Evaluation reports.

3.6.2 Prepare briefings as a part of the report coordination process.

3.6.3 Prepare lessons learned reports.

4.0 SERVICE SUMMARY

4.1 Contracting Officer Technical Representatives (COTRs) will use Table 4.1 as a guide when identifying performance objectives in Task Orders.

Table 4.1 Service Summary Performance Objective PWS

Ref Performance Threshold Method of

Assessment Provide responsive Task Order/team management including quick response to contingencies, Task Order modifications or change orders.

3.1.1 Clear, consistent, and timely written and verbal

communication (i.e., returns phone calls, emails or other communication attempts within 24 hours) with no customer complaints.

Observed & Customer Complaint

Deliverables are completed in an accurate and timely manner.

Section 3.0

Within each task order, no more than one late document per month and no more than five days late.

No more than two sets of corrections/edits and all corrections must be accomplished within two working days.

Monthly Surveillance

Contractor successfully meets requirements of Task Order.

Section 3.0

Contractor receives less than two formal customer complaints/contract discrepancy reports per year from all Task Orders. The contractor successfully resolves customer complaints within 10 working days of receipt, 100% of the time.

Monthly Surveillance

Assured Task Order Cost/Schedule Control.

3.1.1 A Monthly Status and Funds & Manpower

Expenditure Report will be used as a tracking tool to identify impact on budget and schedule. Actual task order expenditures shall be within 10% of approved task order price. Meets task order schedule requirements.

Cost Schedule Report

Comply with applicable portions of the DD Form 254 for Task Order requirements.

Section 6.0

No security violations Observed & Customer Complaint

5.0 GENERAL INFORMATION

5.1 Government Furnished Property – Base Support. When the Task Order requires the Contactor to work in a Government facility, the Government may furnish or make available working space, equipment, and network access. Copies of required materials cited in the RFP, PWS, DD Form 254, and/or in the Task Order may be provided to the contractor in hard copy or soft copy. All materials will remain the property of the Government and will be returned to the COTR upon request or at the end of the Task Order period of performance.

5.2 Travel Requirements. Contractor employees may be required to travel to various locations both CONUS and outside the continental United States (OCONUS) in performance of Task Orders. For OCONUS travel, contractor employees shall possess passports, visas, and medical clearance for designated operations areas. The Government will not directly reimburse the contractor for these types of expenses. Travel will be cost reimbursable (no fee) in accordance with the Joint Travel Regulation (JTR). Contractors will not be required to price any travel costs on task orders. Ceilings will be established at time of award of each individual task order where the ceilings shall be inclusive of all indirect costs.

5.3 Transition. It is anticipated that some important work will be in progress through the phase-in and phase-out periods of this contract. Interruptions or delays to the work would impact the mission. It is essential that attention be given to minimizing the interruption. Therefore, the contract must provide for maximum cooperation between successor and incumbent while insuring that no work receives inadequate attention during phase-in/phase-out. The contractor shall plan for the transfer of work control delineating the method for processing and assigning tasks during phase-in/phase-out.

5.3.1 Phase-In. As a successor, the OTES contractor shall insure a smooth transition with the incumbent ETS contractor during the phase-in period. The contractor shall develop plans for assumption of awarded Task Orders.

The contractor must provide an orderly transition of work acceptance and accomplishment so that impact to program is minimized.

5.3.2 Phase-Out. The OTES incumbent shall ensure a smooth transition with the successor during phase-in period, prior to completion of contractual performance. The contractor shall aid the successor in the development of plans, procedures and methods for assumption of all on-going work. The contractor must provide an orderly transition of work acceptance and accomplishment so that full control by the successor is achieved by the end of the new phase-in period.

6.0 SECURITY REQUIREMENTS

6.1 Security Clearances. The contractor shall comply with the security requirements in accordance with DD Form 254, DoD Contractor Security Classification Specification. Additionally, the contractor shall:

6.1.1 Possess or obtain a facility security clearance at the minimum classification level identified in each Task Order prior to performing contract work. If the contractor does not possess a facility clearance the government will request one.

6.1.2 Process classified visits via the Joint Personnel Adjudication System (JPAS) in support of tasks within Department of Defense (DoD). Classified visits outside DoD require Visit Authorization Letters (VALs) IAW the National Industrial Security Program Operating Manuel (NISPOM).

6.1.3 Maintain a current listing of employees. The list shall include the employee's name, social security number, and level of security clearance. The list shall be validated and signed by the company Facility Security Officer (FSO), and provided to the Sponsoring Agencies Security Manager. An updated listing shall be provided when an employee's status or information changes.

6.2 Safeguarding Information. The contractor shall:

6.2.1 Comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, and AFI 33- 332, Privacy Act Program requirements. These regulations set policy and procedures for the disclosure of records to the public and for marking, handling, transmitting and safeguarding FOUO material.

6.2.2 Report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel, resources and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.

C-2

Performance Plan for

Operational Test and Evaluation Services (OTES)

Air Force Operational Test and Evaluation Center (AFOTEC)

7 February 2010

Coordination and Review:

Functional Commander/Functional Director (Date)

Contracting Officer (Date)

Quality Assurance Program Coordinator (Date)

TABLE OF CONTENTS

SECTION Page

1.0 Purpose

2.0 Roles and Responsibilities of the Multi-Functional Team (MFT)

3.0 Assessment Procedures

4.0 Unacceptable Performance

5.0 Certification/Acceptance of Services

6.0 Contractor Quality Control Plan

7.0 Quality Assurance Folder

8.0 Assessment Documentation

9.0 Performance Objectives/Performance Thresholds

10.0 Attachments (Forms) .................................................................................................................... …26

• AFOTEC Form 1, Customer Checklist

• AFOTEC Form 2, Customer Feedback Form

• AFOTEC Form 3, Performance Assessment Log

• AFOTEC Form 4, Functional Commander/Functional Director Review Log

• AFOTEC Form 5, Monthly or Quarterly Assessment Report

• AFOTEC Form 6, Corrective Action Report

SECTION 1.0

PURPOSE

1.1 The Operational Test and Evaluation Services (OTES) Performance Plan has been developed to provide an effective and systematic method to evaluate contractor provided services as required by the terms and conditions of the contract. This performance plan implements the requirements of Air Force Instruction 63-124, Performance-Based Service Acquisitions (PBSA), with respect to the Government’s Quality Assurance (QA) requirements. The OTES Performance Plan identifies the methods and procedures the Government will use to insure it receives the services under contract/task order focusing on the level of performance required by the Performance Work Statement (PWS), not the methodology or process.

1.2 This Performance Plan is based on the premise that the Contractor is responsible for contract management and quality control, not the Government. The Government’s objective in having the service provided is to obtain advisory and assistance services (see FAR 2.1) for operational test and evaluation (OT&E).

Services include a broad range of engineering, technical, and analytical test services needed to accomplish OT&E on emerging air, space, and cyberspace systems. The results the Multi-Function Team (MFT) is striving to achieve in managing the acquisition is to assure delivery of accurate, timely, and affordable services in the performance of contract/task order requirements, and the Contractor meets the stated qualifications, and is available to provide services according to Air Force needs. A contract/task order to provide the services is the best means of achieving this objective and result. The Government is to rely on the Contractor’s Quality Control Plan; thus, changing the Government’s role from “oversight” to “insight”.

Performance Objectives (PO) will be periodically monitored and the quality program evaluated but the Contractor is left as free as possible to develop the most efficient methodology to meet and exceed the required Performance Thresholds (PT) of service.

1.3 Scope of Work. The OTES contract/task order will provide engineering, technical and analytical services to support accomplishment of AFOTEC’s OT&E activities. The Contractor shall implement a robust systems engineering and integration process to address the life-cycle requirements of each service task area identified in the contract/task order Performance Work Statement. The Contractor shall support the various test and evaluation efforts and phases, consisting of various sizes and complexities of Department of Defense related systems, where a system is understood to be an assembly or combination of interrelated elements (hardware, software, materiel, training, tactics, or procedures) working together toward a common objective or performance requirement. Each contract/task order will direct tasks in one or more areas specified in Section 3.0 of the OTES PWS and will include terms and conditions specified in Sections 1.0, 2.0, 4.0, 5.0, and 6.0 of the OTES PWS. All services requested under the OTES PWS are non-personal in nature.

1.4 Contract. The OTES contract is a multiple award Indefinite-Delivery/Indefinite-Quantity (IDIQ) contract, which allows for Firm-Fixed-Price (FFP) and/or Cost-Plus-Fixed-Fee (CPFF) task orders. Task Orders with a multiple year period of performance will use the option years as incentives. Inspection of Services FAR Clauses 52.246-4 and 52.246-5 apply.

1.5 Success for this contract/task order is defined as:

1.5.1. Achieve execution of the performance requirements and objectives at a minimum acceptable standard of performance stated in the task order.

1.5.2. Government and Contractor leadership are able to measure acceptable (progressive) productivity and demonstrate a return on investment in terms of positive customer service feedback and financial investment.

1.6 This performance plan describes the methods(s) used to evaluate Contractor provided services in meeting performance objectives and performance thresholds. Quality Assurance Personnel (QAP) will use periodic surveillance, observation, and customer complaint methods (outlined in section 3) to evaluate the

Contractor’s performance. The assessment procedures identified in this performance plan, in concert with active application of the Contractor’s Quality Control procedures, are intended to ensure acceptable Contractor performance.

1.7 The role of Government Quality Assurance Personnel is to ensure contract/task order standards are achieved. In conducting assessment, QAP are to be objective, fair, and consistent in evaluating Contractor performance against the performance standards.

1.8 This performance plan is a living document and shall be revised or modified by members of the MFT as circumstances warrant, throughout the life of the contract/task order, to ensure adequate oversight and Contractor performance is maintained.

SECTION 2.0

ROLES AND RESPONSIBILITIES OF THE MULTI-FUNCTIONAL TEAM (MFT)

2.1 The purpose of the Multi-Function Team (MFT) is to create an environment that shapes and executes an acquisition; plans and manages service contracts throughout the life of the requirement; and has the authority and responsibility to effect and manage the procurement.

2.2 The MFT shall conduct semi-annual progress meetings, to review the Contractor’s performance. At these meetings, the Contracting Officer will apprise the Contractor of how the Government views the Contractor’s performance and the Contractor will apprise the Government of problems, if any, being experienced. The contractor will also notify the Contracting Office, in writing, of any work being performed, if any, that the Contractor considers over and above the requirements of the contract/task order.

Appropriate action shall be taken to resolve any outstanding issues.

2.3 The MFT shall consist of the following members and utilize the following approaches, methods, and tools to manage the contract upon award. Other functional experts (i.e., finance, small business, representatives from the Defense Contract Management Agency (DCMA), Defense Finance and Accounting Service (DFAS), etc.) may be called upon to help research an issue that arises during the inception through closeout of the contract/task order.

2.3.1 AFOTEC/A-7K:

2.3.1.1 Provides comprehensive contract administration, management, and oversight.

2.3.1.2. Provides oversight for QAP training program.

2.3.1.3. Collects assessment inputs from QAPs.

2.3.1.4. Provides annual status of contractor performance of performance-based service acquisitions.

2.3.2 Chief of Contracting Office (COCO):

2.3.2.1. Provides oversight of the MFT in planning, assessing Contractor performance, and managing the acquisition throughout the life of the requirement.

2.3.2.2. Updates the Commander, and other Senior Leadership, to include providing annual reports on the status of their service acquisitions.

2.3.3 Functional Commander/Functional Director (FC/FD):

2.3.3.1. Ensures requirements documents developed by the MFT satisfy mission requirements, are performance-based, foster innovation, and define metrics.

2.3.3.2. Nominates qualified individuals as Primary and Alternate QAP. Ensures all personnel within the functional area who may have contact with Contractor employees are aware of the contractual working relationship and the necessity to avoid any conduct that may constitute a real or perceived conflict of interest.

2.3.4 Quality Assurance Personnel (QAP):

2.3.4.1. Develops technical requirements for contract services.

2.3.4.2 Prepares Performance Work Statement (PWS) and obtains Contracting Officer coordination on the final product.

2.3.4.3. Evaluates and documents the Contractor’s performance in accordance with the procedures set forth in this performance plan.

2.3.4.4. Immediately notifies the Contractor Officer of any significant performance deficiencies.

2.3.4.5. Maintains assessment documentation throughout the life of the contract.

2.3.4.6. Certifies acceptance of services.

2.3.4.7. Promotes business decisions to meet customer requirements by researching the marketplace to remain current with the most efficient and effective performance assessment methods and techniques.

2.3.4.8. Fosters partnerships with industry to ensure exchanges of information with the service industry and other business experts.

2.3.4.9. Identifies opportunities to improve performance throughout the life of the contract/task order, including benchmarking against industry, identifying initiatives, assessing the risk associated with these initiatives, using the Performance Plan for implementing initiatives brought forward, and monitoring the success of implementation.

2.3.4.10. Recommends any changes necessary to the contract/task order, PWS, Performance

Plan, or other requirements to provide more effective operations or eliminate unnecessary costs.

2.3.4.11. QAP shall conduct, document, track, and analyze contractor performance via regularly scheduled assessments (not less than Quarterly). The assessments results shall be maintained as Past Performance Information (PPI) and utilized to prepare and support annual Contractor Performance Assessment Report System (CPARS) reporting. Assessment results, along with the Contractor’s submittals, will be used to develop metrics to track the Contractors overall compliance with the contract terms and conditions. All PPI is used and maintained through the Past Performance Information Retrieval System (PPIRS) for use in source selection.

2.3.4.12. QAP shall monitor Contractor’s performance against the Contractor’s Quality

Control Plan (CQAP).

2.3.5 Contracting Officer (CO)/Contract Specialist:

2.3.5.1. Ensures open communication is maintained between all parties, pre- and post-award.

2.3.5.2. Delegates authority for inspection and/or acceptance to QAP in accordance with the terms and conditions of the contract/task order.

2.3.5.3. Informs the Contractor of the names, duties, and limitations of authority for all QAP assigned to the contract.

2.3.5.4. Periodically assesses the QAP’s performance, not less than quarterly, and advises the

QAPC of any problems.

2.3.5.5. Manages Contractor performance assessment data, including submitting Contractor

Performance Assessment Reporting System (CPARS) reports.

2.3.5.6. Issues contract/task order modification as necessary.

2.3.5.7. Takes appropriate action should unacceptable contract/task order performance occur.

2.3.5.8. Contracting Officer is to provide Phase II training.

2.3.6. Quality Assurance Program Coordinator (QAPC):

2.3.6.1. Coordinates all aspects of the quality assurance program.

2.3.6.2. Participates in the Multi-Functional Team.

2.3.6.3. Reviews and coordinates on PWS and performance plans and changes thereto, as required by the PCO.

2.3.6.4. Provides Phase I training for QAP and FC/FD training.

2.3.7. Contractor:

2.3.7.1. Complies fully with the terms and conditions of the contract/task order.

2.3.7.2. Participates as a member of the Multi-Functional Team (MFT) in the post-award management phase.

2.3.7.3. Maintains and implements a Quality Control Plan (QCP) to ensure the contract services conform to the requirements of the PWS.

2.3.7.4. Ensures non-conforming contract/task order services are identified, and corrected.

QCP is revised to prevent recurrence.

2.3.7.5. Tenders to the Government for acceptance only those services that conform to contract/task order requirements.

2.3.7.6. Recommends any changes to the contract/task order that will provide more effective operations or eliminate unnecessary costs.

SECTION 3.0

ASSESSEMENT PROCEDURES

3.1 Section 3.0 details the method(s) used to verify Contractor compliance with the OTES PWS requirements.

Key elements of the assessment process are the Contractor's Quality Program (Section 6, Contractor’s Quality Control Plan, and Government identified Service Summary. The Service Summary outlined in the OTES Performance Plan dictates the minimum inspection requirements that Quality Assurance Personnel (QAP) must accomplish on a periodic basis. The Contracting Officer’s Technical Representative (COTR) will accomplish the duties of the Quality Assurance Personnel (herein referred to as the QAP). The OTES Performance Plan provides procedures on how to conduct evaluations for Performance Objectives and Performance Thresholds and how to document performance in a correct and effective manner.

3.2 Assessment Approach: To facilitate the assessment of the Contractor's Quality Program, the QAP will verify Contractor compliance with designated Performance Objectives and Performance Thresholds. QAP consists of a Primary and Alternate COTR. The intent of the assessment approach is to gain confidence in the Contractor’s ability to provide satisfactory services; and then, adjusting the level of oversight to a point that maintains confidence. This assessment approach is subject to change based on the Contractor’s performance.

3.3 Annual Review: The QAP must review the OTES Performance Plan’s Performance Objectives and

Performance Thresholds, assess applicability, and recommend the addition or subtraction of performance objectives and performance thresholds as conditions warrant. The review must be accomplished annually as a minimum per the MFT appointment letter.

3.4 Special Audits: The QAP must be alert to conditions that would warrant a special audit. At any time the

QAP observes a performance objective or performance threshold is out of acceptable tolerance or that technical expertise is not available at the site, a request for a special audit should be addressed to the Contracting Officer.

3.5 Assessment Schedule:

3.5.1. The QAP will develop an assessment schedule, based on this Performance Plan’s requirements. A locally devised form will be used. Assessments will be completed at least monthly for the first year of contract performance. If performance has been satisfactory, assessment reporting will change to at least quarterly. Assessment forms, when completed, shall be marked for “For Official Use Only” and a copy of the assessment shall be given to the Contractor, Contracting Office, and filed in the QA folder.

3.6 Deficiency Identification: Effective contract/task order assessment relies on two methods for identification of unacceptable performance – Contractor Identified Discrepancies (CIDs) and Government Identified Discrepancies (GIDs).

3.6.1. Contractor Identified Discrepancies (CIDs): CIDs are generated when Contractor employees detect discrepancies during performance of routine daily services or through the Contractor’s Quality Control Program. When CIDs are reviewed by the applicable QAP, that person will take the following actions:

3.6.1.1. Review corrective actions taken by the Contractor to resolve a discrepancy.

3.6.1.2. Determine whether the discrepancy has been corrected. If the discrepancy has been resolved, review the corrective action taken and any applicable procedures the Contractor has established to preclude recurrence of the problem.

3.6.1.3. If a CID has not been resolved and the Contractor has established an Estimated

Completion Date (ECD) for resolution of the discrepancy, the QAP will monitor the Contractor’s efforts in resolving the discrepancy. If the QAP determines the estimated completion date for resolution of the discrepancy is excessive based on the nature of the discrepancy, the CO will be notified. The CO can then evaluate the recommendation to determine the appropriate course of action.

3.6.1.4. If a CID has not been resolved and the QAP determines the Contractor has not established an ECD for resolution of the discrepancy or has failed to perform a follow-up action for resolution of a discrepancy, the QAP will issue a Corrective Action Report (CAR); (Section 4, Unacceptable Performance). The Contractor will be given a suspense date to provide corrective action to the Contractor’s findings and describe the Contractor’s plan to preclude repeat deficiencies.

3.6.2. Government Identified Discrepancies (GIDs): GIDs are generated as a result of the QAP’s inspection of Contractor performance that identifies noncompliance with contractual requirements. The QAP will record a GID on a CAR; (Section 4, Unacceptable Performance).

Before a CAR is generated, the Contractor will be given the opportunity to show whether the discrepancy has already been identified and corrective actions are currently being worked. If documentation exists which substantiates that the Contractor’s Quality Program has identified the discrepancy and timely corrective action is being taken to address the discrepancy, a CAR will not be initiated.

3.7 Assessment Service Summary (SS) Items Items:

3.7.1. It is essential the QAP conduct assessments in accordance with projected assessment schedule for an effective quality assurance program. Mission requirements may require deviations from the assessment schedule. Assessments should be performed as close to the schedule as is practicable.

The QAP shall document assessment as it is conducted.

3.7.2. The QAP shall conduct assessment of the Contractor’s performance by determining whether or not the performance meets the standards contained in the contract, the PWS, and the SS items.

3.7.3. SS Items summarize the specific requirements and performance thresholds developed through the process of outcome and performance analysis. Performance analysis assigns at least one performance threshold to each performance objective. A Matrix of the Service Summary in the PWS and Performance Plan will follow the below format:

Ref Performance Threshold Method of

Assessment Provide responsive Task Order/team management including quick response to contingencies, Task Order modifications or change orders.

3.1.1 Clear, consistent, and timely written and verbal

communication (i.e., returns phone calls, emails or other communication attempts within 24 hours) with no customer complaints.

Observed & Customer Complaint

Deliverables are completed in an accurate and timely manner.

Section 3.0

Within each task order, no more than one late document per month and no more than five days late. No more than two sets of corrections/edits and all corrections must be accomplished within two working days.

Monthly Surveillance

Contractor successfully meets requirements of Task Order.

Section 3.0

Contractor receives less than two formal customer complaints/contract discrepancy reports per year from all Task Orders. The contractor successfully resolves customer complaints within 10 working days of receipt, 100% of the time.

Monthly Surveillance

Assured Task Order Cost/Schedule Control.

3.1.1 A Monthly Status and Performance Cost Report will

be used as a tracking tool to identify impact on budget and schedule. Actual task order expenditures shall be within 10% of approved task order price.

Meets task order schedule requirements.

Cost Schedule Report

Comply with applicable portions of the DD Form 254 for Task Order requirements.

Section 6.0

No security violations Observed &

3.7.4. Assessment documentation shall include as a minimum the date, time, and location the assessment was conducted; results of the assessment (acceptable or unacceptable); PWS paragraph number referencing the requirement; a short description of the requirement being surveyed; applicable remarks; and signature of the QAP conducting the assessment.

3.8 Assessment of Non-Service Summary Items: The Government has the right to inspect all services called for by the contract, to the extent practicable at all times and places during the term of the contract/task order. Therefore, QAP have the right to conduct assessment for SS items and non-SS items as well. When the QAP identifies unacceptable performance on non-SS items, the QAP shall follow the procedures in Section 4.0 entitled Unacceptable Performance of this performance plan.

3.9 Customer Complaints: A customer may be any Government entity other than the QAP who is a recipient of the Contractor‘s services. Any personnel that observes unquestionable services; incomplete; not performed; or performed improperly, should immediately contact the QAP.

3.9.1. The QAP will educate customers of the service being provided by the Contractor under the terms and conditions of the contract/task order.

3.9.2. A Customer Checklist (AFOTEC Form 1) may be provided to all customers, which shall include the Contractor’s name, Contractor’s Point-of-Contact, (POC), Government (POC), respective telephone numbers, contract/task order number, and performance objectives/performance thresholds to include at a minimum, the objectives that rely on customer feedback in the OTES Performance Plan.

3.9.3. A Customer Feedback Form (AFOTEC Form 2) shall be available at the same location as the

Customer Checklists.

3.9.4. The Customer Feedback Form shall include clear and simple instructions to the customer on recording comments. The form shall allow for both positive and negative comments.

3.9.5. If immediate response to a complaint is needed, QAP will provide the customer with instructions on how to proceed.

3.9.6. QAP will gather all completed Customer Feedback Forms.

3.9.7. QAP shall receive, document, and validate or invalidate all complaints. If the complaint is invalid, the QAP shall contact the complainant and…