Atch1_PWS_16APR2018.pdf

Attachment 1

ADVISORY & ASSISTANCE SERVICES

PERFORMANCE WORK STATEMENT

16 APRIL 2018

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TABLE OF CONTENTS

1. GENERAL INFORMATION page 3

2. DESCRIPTON OF SERVICES page 9

3. SERVICE DELIVERY SUMMARY page 12

4. PROPERTY/SERVICES/EQUIPMENT page 13

5. MISCELLANEOUS page 13

1. GENERAL INFORMATION / DESCRIPTION OF SERVICES

1.1. This Performance Work Statement (PWS) provides for Advisory and Assistance Services (A&AS) support to the United States Air Force Academy (USAFA) in Colorado. All services requested under this PWS are non-personal in nature and will result in an issued Task Order (TO) from the Contracting Officer (CO).

1.2. Scope. This PWS identifies a range of possible TO requirements for various USAFA organizations requiring A&AS support. A&AS support shall fall into one of the following categories as defined in Federal Acquisition Regulation (FAR) Subpart 37.2; Management and Professional Services; Studies, Analyses and Evaluations; and/or Engineering and Technical Services. Examples of these services are, outside points of view on critical issues; advice regarding developments in industry; opinions, special knowledge, or skills of noted experts;

enhancing the understanding of and developing alternative solutions to complex issues;

supporting and improving the operations of organizations, ensuring a more efficient or effective operation of managerial or hardware systems; or R&D activities. What will be unique to this effort is adding A&AS customer requirements of the United States Air Force Academy. In rendering the foregoing services, outputs may take the form of information, advice, opinions, alternatives, analyses, evaluations, recommendations, training and support personnel needed for the successful performance of ongoing Federal operations.

1.3. Contracting Officer Representative (COR). According to the Inspection of Services clause, the

Government shall evaluate the Contractor’s performance under this contract. A COR will be appointed by the CO to monitor contract performance.

1.4. Technical Representative. Each task order will have a designated Technical representative.

1.5. Contractor Quality Control Plan. Contractor shall develop and maintain a quality control program/plan to ensure PWS services are performed in accordance with contract requirements.

Contractor is encouraged to use innovative processes and continuous quality improvement in PWS performance. Contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services; to include surveillance and analysis of all internal operations. At a minimum, contractor shall develop a quality control plan to address service summary items outlined in section 2.1. The contractor’s quality control plan shall be delivered to the Contracting Officer upon request after contract award.

1.6. Contractor Employees. The Contractor shall not employ people for work on this contract who are potential threats to the health, safety, security, general well-being, or operational mission of the installation and its population. All Contractor employees shall behave and dress in a manner commensurate with the professionalism of a combined educational and military institution.

Working within the USAFA environment, Contractor personnel must be able to work in the operations tempo of a quasi-university environment founded on military standards.

1.6.1. The Contractor shall furnish in writing to the CO and COR the names and phone numbers of all authorized management and supervisory personnel no later than the program post-award conference. Included shall be email addresses, mobile phone and/or telephone numbers of the Contract manager, alternate(s) and supervisory personnel. The CO, COR and identified technical point(s) of contact for each task order shall be notified in writing before changes are made to key personnel.

1.6.2. The Contractor shall not employ any person who is an employee of the United States

Government if the employment of that person would create a conflict of interest, or the appearance of a conflict of interest. The Contractor shall comply with the Joint Ethics Regulation (JER) in regard to the employment of current and or former Government employees.

1.6.3. The Government reserves the right to direct the removal of a service provider employee for misconduct or security reasons. This action does not relieve the service provider from total performance of the program tasks specified herein.

1.7. Meeting Attendance. Contractor employee shall attend government and other related USAFA

Contractor meetings as specified by individual TO. Contractor employees who attend meetings, answer Government telephones, or work in situations where their actions could be construed as acts of Government officials shall properly and clearly identify themselves as non- Government/Contractors.

1.8. Access Requirements. The Contractor shall ensure that each employee obtains pass and identification items as applicable for Contractor personnel and non-government owned vehicles as required in performance of individual TO requirements. The Government shall provide the Contractor access to all facilities, equipment, and Government documents necessary to complete tasks.

1.9. Information. All information generated and maintained under this contract, to include government-furnished information, must be available for Government review upon request. The Contractor concurs that any and all information collected as a result of efforts under the task order is the property of the US Government and shall not be released either formally or informally without the consent of USAFA.

1.10. Operations Security (OPSEC) Considerations. The deliverables under this contract and any work products, scientific, or technical information obtained or provided shall not be released either formally or informally to anyone without the written consent of the USAFA Scientific & Technical Information Officer (STINFO) and CO. There shall be no unauthorized release of OPSEC material.

1.11. Deliverables. The Government has unlimited rights to all deliverables under this contract. The

Government shall retain custody of all records associated with Contractor deliverables and shall have exclusive control in the distribution of all written deliverables. If the Contractor uses proprietary data in their TO proposal or in any other communication it shall be marked as such.

Deliverables, if required, will be identified in individual Task Orders. The Contractor is encouraged not to use proprietary information in the work performed on the contract.

1.12. Organizational Conflict of Interest (OCI). OCI provisions of FAR Subpart 9.5 apply to all

TOs. Known actual or potential OCI issues should be identified by the Government in each TO or by the Contractor in each proposal. The Contractor is responsible for providing an OCI mitigation plan to the CO for approval when an OCI is found to exist. A contract level OCI Mitigation Plan may be used if appropriate and if approved by the Contracting Officer. Any plan shall include a description of any action which the Contractor has taken or proposes to take to avoid, neutralize, or mitigate any resulting conflict of interest. The following are examples of when an OCI may exist and when an OCI Mitigation Plan is required:

1.12.1. If the Contractor is required to participate and provides technical support in the development of contract or research objectives and/or research needs to be used in competitive acquisitions, an OCI mitigation plan, to include non-disclosure agreement, is required if the Contractor desires to participate in future acquisitions for the work.

1.12.2. The Contractor shall protect sensitive information covered under the Privacy Act of 1974

(5 U.S.C. 552a) and data that has not been released to the public. Since the Contractor, during the performance of this contract, may be granted access to information, such as Department plans, policies, reports, studies, financial plans, internal data protected by the Privacy Act of 1974 (5U.S.C. 552a), or data which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the Contracting Officer it shall not: (A) use such information for any private purpose unless the information has been released or otherwise made available to the public; (B) submit an unsolicited proposal/offer to the Government which is based on such information without full disclosure of any internal information used in preparing their proposal/offer; or (C) release such information unless such information has previously been released or otherwise made available to the public by the Department.

1.12.3. In addition, the Contractor agrees that to the extent it receives or is given access to proprietary data, data protected by the Privacy Act of 1974 (5 U.S.C. 552a), or other confidential or privileged technical, business, or financial information under this contract, it shall treat such information in accordance with any restrictions imposed on such information. If access to proprietary information is required in the completion of a task, the Contractor must obtain an agreement with the said company to protect their information from unauthorized use or disclosure for as long as it remains proprietary and refrain from using the information for any purpose other than that for which it was furnished. Copies of said agreements shall be provided to the CO. Access to proprietary information of the companies may also require the implementation of non-disclosure agreements.

1.13. Performance of Services during Crisis Declared by the National Command Authority or

Overseas Combatant Commander. The Contractor shall not perform work during a crisis declared by the Secretary of Defense or the Oversees Combatant Commander. The Contracting Officer or Contracting Officer’s Representative will notify the Contractor by any means of communication of a crisis existing and the Contractor’s employee(s) shall not perform the services required under this contract until notified by the Government that the crisis is over.

Then the Contractor’s employee shall report to the normal place(s) of performance the next business day, unless requested by the Government to report the same day as notified. There shall not be costs paid by the Government to the Contractor during a crisis except those costs incurred for work performed under this Contract and PWS.

1.14. Holidays. The Contractor is not required to work on the following recognized holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

1.15. Base Closure. In the event of a base closure the contractor is not expected to report to work at

USAFA. Although it is highly unlikely, if a project is deemed mission-essential for reporting purposes during base delays or closures, it will be identified at the task order level. This will be approved by the Contracting Officer or the TO Technical representative on an exception only basis. Approval must be obtained from the Government prior to the execution of this work.

1.16. Government Shut-down. In the event of a government shutdown, the Contractor is required to perform work on task orders that are funded.

1.17. Use of Government Property. If Government property is furnished to the contractor on a TO basis, the contractor shall establish and maintain a property management process which ensures that all Government property assigned to the contractor is utilized only for mission essential purposes and from which the Government can accurately determine the location of every item.

The contractor shall submit periodic inventories of assigned Government property to the Government’s designated representative. The contractor shall take reasonable care of common equipment and supplies not assigned to the contractor. Contractor staff shall not remove Government property from the Government’s facility, unless the Contracting Officer has specifically approved this removal in writing. Such removal will normally be for short durations in support of offsite mission requirements in direct support of engineering or research efforts specified by TOs. In addition to Contracting Officer approval, hand receipts or similar documentation for accountability purposes may be required.

1.18. Government-Furnished Services. The following services will be made available and paid for by the government to the extent described below.

1.19. Government-Furnished Utilities. The government will furnish utilities for all onsite work (work performed at a government installation). The contractor shall make sure employees practice utility conservation and operate under conditions that prevent the waste of utilities.

1.20. Telephone Services. For work conducted on a government installation, the government will provide local and Defense Switched Network (DSN) telephone service only. Government-provided telephone service shall be used for official calls necessary in the performance of the Performance Work Statement.

1.21. Medical. In the event of an emergency while performing work on-site at a government installation, the government or its agent may respond and transport contractor employees to a local medical facility, if necessary. The government may require reimbursement for these services.

1.22. Security

1.22.1. Installation Access Requirements. The Contractor shall adhere to all installation security and access requirements. The Contractor shall ensure that each employee obtains pass and identification items as applicable for Contractor employees and non-government owned vehicles as required in PWS. The Government will provide thed Contractor access to all facilities, equipment and Government documents necessary to complete tasks orders.

The Contractor must meet the personnel security requirements established by Government instructions and local policies to be allowed access to the installation and facilities. Failure of employees meeting access requirements does not relieve the Contractor from full performance specified herein.

1.22.2. Physical Security. The contractor shall be responsible for safeguarding all government property provided for contractor use, as well as contractor-owned property. All government facilities, equipment, and materials shall be secured at the end of each work period.

1.22.3. Communications Security (COMSEC). Contractor employees shall complete government provided COMSEC training and comply with COMSEC user requirements.

1.22.4. Network Security Requirements. The Contractor shall comply with USAFA, AF and

Department of Defense (DoD) security training requirements in order to obtain and maintain a network account during the performance of this Work Statement. The government reserves the right to deny access to government networks for personnel waiting on approval of favorable background checks. The Contractor shall enforce and adhere to DoD, AF and USAFA policies and procedures regarding the use and security of computer hardware and software systems and ensure that Contractor employees receive guidance/assistance on computer security policies and procedures in accordance with AF and USAFA requirements. The Contractor shall notify their local Client Service Technician (CST) when employees no longer require access to government networks so that log-ins and e-mail accounts can be deleted. All work on the government networks is subject to monitoring without notification for the safety and security of all government networks resources.

1.22.5. Building/Facility Access Control. The Contractor shall establish and implement methods of making sure all access provided by the government to the Contractor are not lost or misplaced and are not used by unauthorized persons. The Contractor shall include procedures for immediate reporting to the Task Order Technical representative or Contracting Officer any occurrences of lost, unauthorized uses, or unauthorized duplication of keys, badges or lock combinations.

1.22.6. Corrective Action(s). In the event keys or badges are lost or duplicated, the contractor shall be required, upon written direction of the Contracting Officer to reimburse the government the costs to re- key or replace the affected keys, lock(s) or badges.

1.22.7. Citizenship. Prior to use of an employee on this contract, the Contractor shall validate that the employee is a United States citizen or holds a valid resident alien status. If the employee is not a United States citizen, the Contractor shall validate the individual’s proof of alien registration with the Immigration and Customs Enforcement Service. The Contractor will cooperate in the Security Forces’ processing of its employees for Contractor Identification Badges for access to the Installation under this contract. The contractor shall notify the Contracting Officer when a person who is neither a United States citizen nor a holder of valid resident alien status will perform work on a TO under this contract.

Notification to the government will be provided with the proposal for that TO. Depending on the sensitivity of the work, the Contracting Officer may prohibit non-US persons from performing work on a particular task.

1.22.8. New Personnel. During performance of the contract, the Contractor shall be responsible for obtaining required identification for newly-assigned personnel.

1.22.9. Common Access Card (CAC). The Contractor shall obtain a government-provided CAC for all contractor employees who require access to the Government computer system. Non- US citizens will be provided special identification badges. All contractor verification is done electronically via the Contractor Verification System (CVS). Contractor shall coordinate with the TO technical point of contact to begin the CVS process. Once a contractor employee has been verified via CVS they may obtain their CAC.

1.22.10. Circulation Control Badge (CCB). In order to obtain a CCB the Contractor must submit an Application for USAFA Access Credential USAFA Form 13, to the CO or contract administrator for verification and signature. Once the CO or contract administrator has reviewed and signed the Application, the contractor employee will hand-carry the form to the proximity badge issuing office (the pass and ID office) for issuance of their proximity badge. The Contracting Officer may restrict the Contractor’s employees from accessing the Cadet Area until a Proximity Badge is obtained.

1.22.11. Badging. Contractor personnel shall prominently display their Circulation Control

Badge (CCB) in a visible location above their waist while visiting or performing work in the cadet area.

1.22.12. Badge Accountability. Upon completion or termination of the contract or expiration of the Contractor Access Identification, the prime Contractor shall ensure that all Contractor Identification Badges issued to employees and subcontractor employees are returned to the issuing office within 5 calendar days. Failure to comply with these requirements may result in withholding of payment.

1.22.13. Background Checks. All employees of the Contractor shall comply with Installation security requirements while on the installation. Prior to Contractor employees working on the installation, the Contractor and all Contractor personnel shall agree to the Government conducting a criminal background check in order to be issued a Contractor Identification Badge. Installation Security Forces shall conduct the criminal background check accessing the appropriate state crime information center and national crime information center database to include, but not limited to any state listed by the employee as current and past addresses.

1.22.14. National Agency Check with Inquiries. The Government shall bear the expense of the

National Agency Check with Inquiries (NACI) background check. The Contractor agrees to fully cooperate in the processing of the NACI background check. Those employees shall also be subject to the background check required for issuing a Contractor Identification Badge, as described above.

1.22.15. Convictions. Based on the results of the background check, any felony conviction in the past ten (10) years involving violence, weapons, explosives, physical assault, espionage, illegal drugs, theft or any violations of immigration and naturalization laws shall constitute indisputable grounds for the Contracting Officer, with coordination from the Installation Commander, to immediately require removal of the employee from the effort under this contract. For convictions more than ten (10) years ago, the Contractor may recommend retaining the employee. Any misdemeanor conviction in the past five

(5) years involving the same offenses as stated above shall constitute indisputable grounds, with coordination from the Installation Commander, to immediately remove the employee from effort under this contract. Employees removed by the Contracting Officer may also be subject to debarment from entering the Installation.

1.22.16. Warrants. If during the course of the badging process any Contractor personnel are found to have an outstanding warrant, Security Forces may detain the contractor employee and may notify the appropriate law enforcement authorities. The Installation Commander may issue a debarment letter based upon the gravity of the offenses surrounding the warrant. The Contracting Officer shall be immediately notified by the prime contractor of all such cases, and the Contracting Officer may require the Contractor to restrict the employee’s use on this contract until the case is resolved.

1.22.17. Removal of Contractor Employees. The Government reserves the right to direct the removal of an employee for substantiated misconduct (has the potential to jeopardize the mission, put themselves or others at risk, etc.) or security reasons. This action does not relieve the Contractor from complete and satisfactory performance of the work specified herein.

2. DESCRIPTION OF SERVICES

2.1. The Contractor shall provide complete A&AS support and responsive task order management for

USAFA organizations. Support areas include but are not limited to Management, Administration, Financial, Information and Communications System (Excluding Routine Information Technology Services), Engineering, Technical, Analysis, and/or Specialist/Subject Matter Expert (SME). TO tasks shall be performed by qualified individuals in accordance with the basic contract labor category descriptions, specific TO requirements, and/or Contractor proposal.

2.1.1. Management. Management support includes but is not limited to professional support services assisting in day-to-day management activities associated with tasks, such as:

management and oversight of A&AS task order work performance; preparing and maintaining the project schedule and budget; preparing and delivering status reports. The Government may also require support services to assist in project and program operations, such as: preparing and maintaining the project schedule; preparing and delivering status reports; prioritization of tasks; reviewing project requirements against deliverables;

assistance in analyzing program direction and directives, plans and other program guidance;

furnishing ideas in development of business solutions; organizing and coordinating routine activities; providing guidance/alternatives regarding feasibility, implementation, operational costs and functional adequacy of potential solutions.

2.1.2. Administrative. Administrative support includes, but is not limited to, office administration activities such as: preparing electronic correspondence, briefings, and staff summary packages. Additional support includes updating and managing events/calendars, administering databases, performing file processing and executive administrative tasks, managing suspense tracking, preparing travel itineraries, taking meeting minutes, and providing desktop training.

2.1.3. Financial. Financial support includes, but is not limited to, activities such as: assisting in budget formulation to include analyzing annual and multi-year budget estimates; providing advice, assistance, and guidance on budgeting and related information, analysis, reviews, special studies, and reconciliation of multiple program office funding, preparing financial reports and briefings, economic and impact studies, and trend analysis, execution tasks, cost management effectiveness, and sensitivity studies and analyses; budgeting activities such as, but not limited to, assisting program financial managers by compiling, reconciling, and initiating funding documents for expenditure of funds, tracking funding for commitments, obligations and expenditures, coordination with project officers, Defense Finance and Accounting Service (DFAS) personnel, and other Department of Defense (DoD) organizational and/or Contractor personnel.

2.1.4. Analyst. Analyst support includes, but is not limited to, analyzing functional and organizational program/business processes, assisting in data collection, validation of unclassified security requirements and formulation/design of solutions to complex program problems, implementing recommendations to facilitate and optimize process improvements and provide management consulting services. Preparing/presenting studies, plans, analyses and recommendations in support of task efforts.

2.1.5. Technical. Technical support includes, but is not limited to, technical expertise assisting academic and laboratory centers solving specialized functional area problems using available hardware, software, data and peripheral equipment. The Contractor shall participate in the review and testing of scenarios to help define the impact of changes to key variables in models or simulations. Gathering and evaluating information and statistical data.

Coordinating and developing data analysis files, tracking and reporting key software metrics, developing, editing, and producing technical and graphic documentation. Assisting in on-site organization and management of functional area equipment and facilities, ensuring adherence to design concepts and user specifications. Conducting appropriate statistical analysis, making recommendations and writing analytical reports while performing support functions for defined project objectives.

2.1.6. Engineering. Engineering support includes, but is not limited to, a variety of moderately complex to complex tasks. Some tasks may be at the edge of the state of the art or require substantial interaction of technical disciplines with high levels of engineering experience and expertise. The Contractor will provide administrative and technical direction independently, or as part of team, with responsibility for analysis of problems. Preparing/presenting studies, plans, and analyses in support of task efforts. Providing project goals, strategies, project internal controls and overall work plans. Preparing, reviewing, and delivering reports providing expert advice to the customer. May assist engineers and other technical support personnel on a task basis in performing software, hardware or other engineering activities of an analysis, design, or test nature. Providing guidance to less experienced engineers and technical staff. Planning, conducting and possibly overseeing research, development, or installation of products and systems consistent with engineering design and customer specifications. Engineering activities may support both domestic and international products and services.

2.1.7. Physical Scientist. Physical science support includes, but is not limited to, a variety of moderately complex to complex tasks. Some tasks may be at the edge of the state of the art or require substantial interaction of technical disciplines with high levels of scientific experience and expertise. The Contractor will provide administrative and technical direction independently, or as part of team, with responsibility for analysis of problems.

Preparing/presenting studies, plans, and analyses in support of task efforts. Providing project goals, strategies, project internal controls and overall work plans. Preparing, reviewing, and delivering reports providing expert advice to the customer. May assist scientists and other technical support personnel on a task basis in performing software, hardware or other scientific activities of an analysis, experimental, or test nature. Providing guidance to less experienced scientists and technical staff. Planning, conducting and possibly overseeing research, development, or installation of products and systems consistent with scientific requirements and customer specifications. Scientific activities may support both domestic and international products and services.

2.1.8. Social Scientist. Social-science support includes, but is not limited to, a variety of moderately complex to complex tasks. Some tasks may involve substantial experience in social- science investigation or require substantial interaction of social-science or humanities disciplines with high levels of relevant experience and expertise. The Contractor will provide administrative and technical direction independently or as part of team with responsibility for analysis of problems. Preparing/presenting studies, plans, and analyses in support of task efforts.

Providing project goals, strategies, project internal controls and overall work plans.

Preparing, reviewing, and delivering reports providing expert advice to the customer. May assist social-science or humanities researchers or other technical support personnel on a task basis in performing software, hardware or other research activities of an analysis, design, or test nature. Providing guidance to less experienced researchers and technical staff. Planning, conducting and possibly overseeing research, development, or installation of product and systems consistent with researcher design and customer specifications. Research activities may support both domestic and international products and services.

2.1.9. IT Specialist. (Excluding Routine Information Technology Services). Information and

Communication Systems support includes, but is not limited to, information and communication systems support activities. This position provides insight, expertise, and recommendations regarding the optimization of business and workforce processes with an emphasis on integration of technology based solutions to streamline workflow and implementation of data communications and database management systems. Applying knowledge of computer science and information management principles, data processing functions, IT hardware/software and network system structures, integrating of storage and retrieval methods, database management and programming. Support may include workflow and system usage and demand analysis, designing, testing, troubleshooting, maintenance, repairing and documentation. The Contractor may also collect information from, and work with, Government personnel developing and defining requirements, assisting with problem identification and recommending solutions to meet operational needs. Other support activities include assisting the Government with resource allocation, asset and configuration management; system and facility certification/accreditation, compliance inspections;

readiness assessments, auditing; training, and equipment disposal. Advisory support may also expand to enhance use of such technologies as video teleconference, telephone, webpage and internet.

2.2. Travel. Travel will occur on a cost reimbursable basis. TOs and/or PWS’s will specify if the travel is required and if so, whether it is local, Contiguous United States (CONUS) and/or outside the Contiguous United States (OCONUS). Travel will be reimbursed by the Government in accordance with the Joint Travel Regulation (JTR) and consistent with FAR 31.205-46 and Contractor company policy. Not to exceed (NTE) amounts for travel will be identified in each task order. The Contractor is required to obtain approval from the Government before traveling under any task order.

2.3. Task Order Process. The CO will provide the Contractor a written Request for Proposal (RFP) and an attached PWS or Statement of Objectives (SOO) which will, at a minimum, include a description of the work/tasks to be performed or objectives to be achieved, the deliverables to be provided, and any known constraints. For purposes of this contract and subsequent TOs, one Full Time Employee is calculated as 1880 hours regardless of labor mix. Work is anticipated to be performed on-site. Special consideration may be given regarding labor hour pricing or other considerations for exceptional situations when work is to be performed off-site. Each TO may also include any additional expectations, background information, additional Incidentally Furnished Equipment, required travel, known OCI considerations, magnitude of effort, and any other information pertinent to the specific TO. Additionally, each TO will have a Technical Representative assigned to assist the COR in evaluating TO performance as well as a point of contact for invoicing purposes.

2.3.1. The Contractor shall provide their written offer to the CO. TO proposals will typically be due within 10 working days of receipt of the RFP; however, this may be adjusted upward or downward depending upon the TO circumstances. Electronic communications are preferred whenever possible. If the Contractor is unable to provide support for the TO as written, the Contractor shall contact the CO to request a negotiation of the TO or request a revised proposal due date rather than submit an offer that does not conform to the TO requirements.

The TO proposal shall include the following:

2.3.1.1. Pricing. The Contractor’s proposal shall identify all elements of contract unit pricing, proposed hours, and cost estimate details of proposed travel. Indirect rates and fees will not be applied to travel reimbursement. The task order amount will be arrived at by multiplying the proposed number of hours by the proposed hourly rate(s) found in the contract labor rate table negotiated prior to contract award. This does not preclude the Contractor from offering discounts below the rate table for a particular TO.

2.3.1.2. Technical. The Contractor’s proposal shall describe in detail the technical solution or technical approach including the reason for the mix of labor categories and associated hours, identify all required and proposed deliverables, and describe all estimated travel requirements. Supporting documentation for support personnel (e.g. resumes without names) shall be provided so the Government can evaluate technical acceptability and adherence to contract and TO minimum requirements.

2.3.1.3. Schedule. The Contractor shall also provide a task order and/or deliverables schedule to include a start date, periodic reviews as required, end dates, and detail the types of reports (verbal or written deliverables) that will be provided at each milestone as required in the individual Task Orders. This schedule may double as an invoicing schedule.

2.3.1.4. Special Considerations. This section of the Contractor’s offer shall indicate if there are any special considerations, such as facilities needs or potential OCI (include proposed mitigation plan), any environmental concerns and/or any additional relevant considerations.

2.3.1.5. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Advisory & Assistance Services at USAFA via a secure data collection site. The contractor is required to completely fill in all required data fields at 29TUhttp://www.ecmra.milU29T. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors shall direct questions to the CMRA help desk.

3. SERVICE SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Ref Performance Threshold

1 The Contractor shall protect sensitive information covered under the Privacy Act of 1974 (5 U.S.C. 552a) and data that has not been released to the public. There shall be no unauthorized release of OPSEC material.

1.10

1.12.2

100% compliance.

2 Deliverable or reports are required until task order is complete

2.1 100% compliance.

3 TO tasks shall be performed by qualified individuals IAW the basic contract labor category descriptions, specific TO requirements, and/or Contractor proposal.

2.1 3.5

Unqualified individuals shall be corrected to 100% within 10 working days of being identified and this occurrence shall not http://www.ecmra.mil/ occur more than 2 TOs per contract year.

4 The Contractor shall provide a task order response.

2.3.1 2.3.1.1 2.3.1.2 2.3.1.3 2.3.1.4

No more than one (1) late delivery of 1-5 working days per TO and zero late deliveries beyond five (5) working days per TO.

4. PROPERTY, EQUIPMENT AND INFORMATION

Incidentally Furnished Equipment. For Contractor employees working on-site at the Government facility, the Government will provide workspace, administrative equipment and support, communication equipment, and supply essentials; comparable to those provided to Government personnel working in the same environment. The Government will also provide, to on-site personnel, computers and associated network connections, and application software comparable to that being provided Government personnel working in the same environment.

5. MISCELLANEOUS

5.1. Contract Representative. A Contract Representative or alternate shall be available during normal duty hours to meet with government personnel to discuss problem areas.

5.2. Maintaining Clean Work Areas. Contractor employee shall ensure that all work areas assigned under the Work Statement are maintained in a neat and clean manner at all times and immediately report any facility and safety discrepancies to the Government.

5.3. Hiring of U.S. Government Employees. The Contractor shall not employ any person who is an employee of the US Government if employing that person would create a conflict of interest, or the appearance of a conflict of interest. The Contractor shall comply with the Joint Ethics Regulation (JER) in regard to the employment of current and/or former Government employees.

Additionally, the Contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives proper approval. The Contractor is prohibited from employing off-duty government personnel who are managing any contracts or subcontracts awarded to the Contractor. The abrupt absence of any Contractor employee does not at any time constitute an excuse for nonperformance under this contract.

5.4. Miscellaneous Training. The Contract employees may be required to complete Government-provided computer based training as required in any functional area at no additional cost to the government.

5.5. Subcontractor Compliance. The prime Contractor shall be responsible for ensuring subcontractors satisfy the requirements set forth in this PWS and subsequent task orders.

5.6. Contractor Employee Identification. IAW FAR clause 52.204-9, the Contractor employee shall identify themselves as contractor employees. The Contractor employees shall wear a government issued badge at all times to identify themselves as a Contractor employee.

Contractor employees shall identify themselves as being a Contractor when attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties (e.g., clients, vendors, customers, public contacts, etc.) to avoid creating an impression that they are Government officials. The Contractor shall also ensure that all documents or reports produced by the Contractor are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

5.7. Escort Privileges. The Contractor shall be responsible to escort any subcontractor employee while they are on USAFA property. The Contractor may identify employee to the CO to have escort privileges identified on their USAFA Contractor badge. These employee will have the authority to escort employee on USAFA in the performance of official activities in accordance with the TO. Contractor employee shall keep all escorted individuals in their sight and control at all times until such employee are no longer on USAFA property. The Contractor must provide a list of employee requiring escort privileges to the CO.