Project Manager Performance Work Statement.docx

PERFORMANCE WORK STATEMENT

For

57TH RESCUE SQAUDRON

Project Manager Contract (Projected start date 01 September 2024)

I. INTRODUCTION

This is a Contract for Advisory and Assistance Services for the 57 Rescue Squadron in Aviano Airbase, Italy. This PWS outlines the specific requirements, policies and standards, the Contractor shall adhere to during the performance of this contract.

1.1. Description of Services. The Contractor shall provide qualified and certified Program Manager to the 57 RQS in accordance with (IAW) the terms and conditions of this contract, to include any terms and conditions defined in the contract issued under this contract. The Program Manager shall be responsible for overseeing and managing the 57 Rescue Squadron’s diverse projects, ensuring compliance with contractual agreements, and liaising effectively with internal and external stakeholders.

1.2. Scope. This CONTRACT shall serve as a vehicle to provide Full-Time Equivalent (FTE)-based Program Manager to support in the planning, execution, and management of the unit’s new and existing contracts associated with the new facility and relocation efforts. This shall also provide functional support services to programs and projects required to fulfill the unit’s mission.

II. GENERAL REQUIREMENTS

2.1 Non-Personal Services. The CONTRACT may be issued under a nonpersonal services arrangement for which the Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.2 Quality Assurance. The Government will evaluate the Contractor’s performance under this contract IAW a separate Quality Assurance Surveillance Plan (QASP). This Government -only plan is primarily focused on what the Government will do to ensure that the contractor has performed IAW contract performance standards. The QASP provides a systematic method of evaluating performance to include how the performance standards in Table 1, Program Performance Summary will be applied, the frequency of surveillance, and surveillance method. The QASP is created with the premise that the Contractor is responsible for quality assurance actions.

2.3 Contract Administration and Management. The following subsections specify the responsibilities of both the Contractor and the Government in contract administration and management.

2.3.1 Contractor. The Contractor shall ensure effective management of the resources assigned to the requirements. The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.3.2 Government. The Government will identify a Contracting Officer’s Representative (COR) for this contract. The COR shall monitor all technical aspects of the contract, and assist in contract administration. Unless otherwise identified in a delegation letter, the COR is authorized to perform the following functions: assure that the Contractor performs the technical and administrative requirements of the contract; perform necessary inspections in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor the Contractor’s performance and notify both the Contracting Officer (CO) and contractor of any deficiencies; and provide the facility access of contractor personnel. The CO will send a letter to the COR and the Contractor which states the specific responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the contract.

2.4 Quality Control Plan (QCP): The contractor shall have a planned and systematic QCP that outlines the quality control process covering every aspect of the Contractor’s Operation under this contract. The Contractor shall submit a complete QCP to the Procuring Contracting Officer (PKO) within 15 calendar days of contract award. The PKO will approve the QCP in writing. At a minimum, the Contractor’s QCP shall include the following:

2.4.1. Written code of business ethics, which includes the process to identify and handle ethical issues related to the business practice.

2.4.2. Written policy to address privacy, confidentiality and security of information.

2.4.3. Procedures to ensure that services are performed IAW this PWS throughout the life of the contract.

2.5. Hours of Performance The incumbent will work 40 hours per week, Monday through Friday, with standard working hours from 8:00 AM to 5:00 PM. A one-hour break for lunch is included in the daily schedule. Weekend and holidays are observed as non-working days, ensuring a healthy work-life balance.

2.5.1. Recording Time. The Contractor shall be responsible for recording arrival or departure times, reporting absenteeism and signing payroll timesheets. The Government will not sign any contract documents.

2.5.2. Invoicing. The Contractor shall submit invoice IAW Wide area Workflow (WAWF) instructions, only for the actual hours worked. The Contractor shall not invoice for planned or unplanned absences.

2.5.3 Planned Absences. Planned or unplanned absences of the incumbent shall be coordinated with the COR IAW notification policies at the place of performance.

2.5.4 Unplanned Absences The Contractor shall notify the COR when contract services cannot be performed at the full performance level.

2.5.5 Closures. During a planned closure of the facility due to training, holiday, or unplanned closure due to unusual and compelling circumstances (e.g. natural disasters, military emergencies, severe weather), the Contractor will only be paid for the actual hours the incumbent provided services unless otherwise identified in this contract.

2.6. Place of Performance The work to be performed under this contract shall be at the 57 RQS Facility.

2.7. Travel/Temporary Duty (TDY) Travel to other government facilities or other contractor facilities shall not be required.

III. PERFORMANCE REQUIREMENTS

3.2.1. Manage the overall performance of all existing contracts/task orders of the unit to include the preventative and maintenance requirements associated with the new facility relocation.

3.2.2. Develop and execute project plans, ensuring adherence to timelines and budgetary constraints.

3.2.3. Coordinate with contractors, vendors, and other entities to fulfill contractual obligations.

3.2.4. Perform analytical, planning, presentation, and problem-solving, gains internal support to operate and establish strong working relationships with customers, technical staff, managers and peers.

3.2.5. Monitor project progress, identify risks, and implement mitigation strategies.

3.2.6. Serve as the primary point of contact for all program-related inquiries and communications.

3.2.7. Prepare and present reports, status updates, and recommendations to senior leadership.

3.2.8. Maintain up-to-date knowledge of relevant regulations, policies, and industry standards.

3.2.9. Perform duties as the unit coordinator between USG (US and Host Nation civilians, military, CONS) and vendors.

3.2.10. Provide information management to include office automation, records management/automation, scheduling functions, and meeting and conference support.

3.2.11. Build a solid business base with military customers and effectively motivate and direct Contractor technical and support staff personnel.

3.2.12. Schedule and plan workload. Develop and document requirements to include functional and performance requirements, incorporating architecture and operational requirements into design, requirements flow-down, and trade studies. Collect data from program sponsors, management and technical personnel, support organizations, and outside agencies on HQ USAFE and Combatant Command (COCOM) in support of assigned requirements, task orders, and contracts.

3.2.13. Support all work efforts for performance of existing and tentative contracts associated with the new facility and relocation efforts.

3.3. Qualifications and Certifications: The Contractor Personnel fulfilling this role must possess the following qualifications and certifications:

3.3.1. Master’s Degree in a related field and three years of recent specialized experience; OR bachelor’s degree on a related field and six years of recent specialized experience; OR ten years of recent specialized experience.

3.3.2. Certification in Program Management (e.g., PMP, PgMP) demonstrating proficiency in managing complex projects.

3.3.3. Certification as a Contracting Officer or Contracting Specialist, showcasing expertise in contracting principles and procedures.

3.3.4. Must have demonstrated practical experience in the area(s) of expertise as specified in the PWS.

IV. GOVERNMENT FURNISHED PROPERTY AND EQUIPMENT

4.1. General. The Government will provide the use of all available 57 RQS facilities and support materials, forms, and equipment required for contract performance. The contractor shall abide by all the unit and agency level requirements for physical security of government property and equipment. The incumbent who is issued government property (keys, codes, badges, etc.) shall safeguard Government property from loss, theft, damage, or destruction. The contractor may be required to reimburse the Government for lost or damaged equipment.

4.2. Business Equipment. Telephones, copiers, scanners, printers, and computer equipment are authorized for transaction of official government business only and shall not be used for personal business. Telephones and computer equipment are subject to communications security monitoring at all times.

4.3. Keys. Contractor personnel may be issued keys. The contractor shall safeguard the keys from loss, theft or destruction and shall not be duplicated. Lost keys and/or locks shall be reported to the issuing party immediately upon recognition of loss. The Contractor may be required to reimburse the Government for lost items.

4.4. Items issued will remain the property of the government and will not be removed from the facility.

4.5. Contractor shall turn in all issued government furnished property to the COR, or a designated government representative, upon termination of their services or upon demand by COR or designated government official.

V. Service Summary (SS).

Each performance objective represents a significant task identified in the Contract PWS. The performance threshold represents the minimum acceptable level of performance. The performance objectives and performance thresholds represent only the significant tasks outlined in the PWS and do not excuse the Contractor from performance of other responsibilities identified in the PWS. Performance objectives will be monitored regularly by the COR. During Contract Performance, SS performance thresholds may be updated by mutual agreement of the parties.

Table 1 Service Summary

a) Contractor provides a personnel who 100% meet the education, certification, and experience requirements.

b) Contractor maintains the required education and certification of the contracted personnel.

3.2.2, 3.2.3, 3.2.12 Performance is acceptable when:

a) Contractor responds to Government requests for contractual actions.

b) Contractor meets the timeline set to develop and execute projects

c) Coordination with all applicable units, agencies, vendors and other entities is accomplished prior or on schedule.

d) Schedules are published and tracked and amended IAW unit leadership policy.

VI. ACRONYMS

CO – Contracting Officer COCOM – Combatant Command COR – Contracting Officer Representative FTE – Full-Time Equivalent HQ - Headquarters IAW – In Accordance With PKO – Procuring Contracting Officer QASP – Quality Assurance Surveillance Plan QCP – Quality Control Plan RQS – Rescue Squadron TDY – Temporary Duty USAFE – United States Air Forces in Europe WAWF – Wide Area Workflow