FA5641-17-R-0004_DRAFT.pdf

SEE ADDENDUM

(No Collect Calls)

FA564117R0004 21-Aug-2017

b. TELEPHONE NUMBER

(49) 631 536 6860

8. OFFER DUE DATE/LOCAL TIME

03:30 PM 22 Sep 2017

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

FA56419. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

THOMAS M. COLLINS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

764 SCONS

UNIT 3187

APO AE 09094-3187

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

X SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: (49) 631 536 8519 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$32,500,000

NAICS:

518210

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF50

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

FA564117R0004

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Medical Coding Services

FFP

Medical Coding Services/Phase-In IAW Attachment 1 - Performance Work Statement

SIGNAL CODE: A

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 10 Months

Medical Coding Services

FFP

Medical Coding Services IAW Attachment 1 - Performance Work Statement FOB: Destination

SIGNAL CODE: A

NET AMT

PSC Code: R408

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1002 12 Months OPTION Medical Coding Services

FFP

Medical Coding Services IAW Attachment 1 - Performance Work Statement FOB: Destination

SIGNAL CODE: A

NET AMT

PSC Code: R408

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2002 12 Months OPTION Medical Coding Services

FFP

Medical Coding Services IAW Attachment 1 - Performance Work Statement FOB: Destination

SIGNAL CODE: A

NET AMT

PSC Code: R408

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3002 12 Months OPTION Medical Coding Services

FFP

Medical Coding Services IAW Attachment 1 - Performance Work Statement FOB: Destination

SIGNAL CODE: A

NET AMT

PSC Code: R408

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4002 12 Months OPTION Medical Coding Services

FFP

Medical Coding Services IAW Attachment 1 - Performance Work Statement FOB: Destination

SIGNAL CODE: A

NET AMT

PSC Code: R408

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 N/A N/A N/A N/A 0002 N/A N/A N/A Government 1002 N/A N/A N/A Government 2002 N/A N/A N/A Government 3002 N/A N/A N/A Government 4002 N/A N/A N/A Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 N/A N/A N/A N/A

0002 POP 16-SEP-2018 TO

15-JUL-2019

N/A

1002 POP 16-JUL-2019 TO

15-JUL-2020

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination

2002 POP 16-JUL-2020 TO

15-JUL-2021

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination

3002 POP 16-JUL-2021 TO

15-JUL-2022

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination

4002 POP 16-JUL-2022 TO

15-JUL-2023

N/A (SAME AS PREVIOUS LOCATION)

FOB: Destination

CLAUSES INCORPORATED BY REFERENCE

52.203-6 Restrictions On Subcontractor Sales To The Government SEP 2006 52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber

Content Paper

MAY 2011

52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.209-6 Protecting the Government's Interest When Subcontracting

With Contractors Debarred, Suspended, or Proposed for Debarment

OCT 2015

52.212-4 Contract Terms and Conditions--Commercial Items JAN 2017 52.223-18 Encouraging Contractor Policies To Ban Text Messaging

While Driving

AUG 2011

52.224-1 Privacy Act Notification APR 1984 52.224-2 Privacy Act APR 1984 52.225-13 Restrictions on Certain Foreign Purchases JUN 2008 52.229-6 Taxes--Foreign Fixed-Price Contracts FEB 2013 52.232-33 Payment by Electronic Funds Transfer--System for Award

Management

JUL 2013

52.233-3 Protest After Award AUG 1996 52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 52.242-13 Bankruptcy JUL 1995 252.201-7000 Contracting Officer's Representative DEC 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.204-7003 Control Of Government Personnel Work Product APR 1992 252.205-7000 Provision Of Information To Cooperative Agreement Holders DEC 1991 252.209-7004 Subcontracting With Firms That Are Owned or Controlled By

The Government of a Country that is a State Sponsor of Terrorism

OCT 2015

252.222-7002 Compliance With Local Labor Laws (Overseas) JUN 1997 252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or

Hazardous Materials

SEP 2014

252.225-7005 Identification Of Expenditures In The United States JUN 2005 252.225-7041 Correspondence in English JUN 1997 252.229-7000 Invoices Exclusive of Taxes or Duties JUN 1997 252.229-7003 Tax Exemptions (Italy) MAR 2012 252.229-7006 Value Added Tax Exclusion (United Kingdom) DEC 2011 252.229-7008 Relief From Import Duty (United Kingdom) DEC 2011

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports

JUN 2012

252.232-7008 Assignment of Claims (Overseas) JUN 1997 252.232-7010 Levies on Contract Payments DEC 2006 252.233-7001 Choice of Law (Overseas) JUN 1997 252.243-7001 Pricing Of Contract Modifications DEC 1991 252.243-7002 Requests for Equitable Adjustment DEC 2012

CLAUSES INCORPORATED BY FULL TEXT

52.212-1 ADDENDUM TO INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (JAN 2017)

1. GENERAL INSTRUCTIONS:

To assure timely and equitable evaluation of the quote, the offeror must follow the instructions contained herein.

Offerors are required to meet all solicitation requirements, including terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors or sub-factors.

Offerors must clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale. Non-conformance with the instructions in the Addenda to 52.212-1 may result in an unfavorable quote evaluation. The response shall consist of four (4) separate volumes: 1) Price; 2) Technical Proposal; 3) Past Performance; and 4) Administrative Documents.

1.1. POINT OF CONTACT/REQUEST FOR QUOTES (RFQ) QUESTIONS

The Contracting Office is the sole point of contact for this acquisition. Address any questions, concerns to the Contracting Office as soon as possible, but no later than 0700 CET, TBD. The subject of the email shall be “Questions – FA5641-17-R-0004.” Questions shall annotate a reference to the specific RFQ element to which they pertain. All questions submitted by the deadline set forth above will be taken into consideration and answered via posting to FedBizOpps. Written requests for questions shall be sent to the Contracting Officer (CO), Justice Smith (justice.smith@us.af.mil) and the Contract Specialist (CS), Tom Collins (thomas.collins.16.de@us.af.mil).

1.2. DISTRIBUTION

All referenced documents for this RFQ are available on the Federal Business Opportunities (FedBizOpps) website at http://www.fbo.gov. Potential offerors are encouraged to subscribe for real-time e-mail notifications when information has been posted to the website for this RFQ.

The "original" quote shall be identified. Quotes shall be sent via electronic mail to the CO, Justice Smith (justice.smith@us.af.mil), and the CS Tom Collins (thomas.collins.16.de@us.af.mil). Quotes are considered delivered when they are received by the CO or a 764 Specialized Contracting Squadron representative. Timely receipt of quotes is the sole responsibility of the offeror. All quotes volumes shall be submitted by 0700 CET, TBD.

Quotes shall remain valid for 365 days after receipt. Hand delivered or mailed quotes will be accepted, but are not required.

2. SPECIFIC INSTRUCTIONS

2.1. The offeror shall prepare the proposal as set forth in the Proposal Organization Table below. The titles and contents of the volumes shall be as defined in this table, all which shall be within the required page limitation and with the number of copies as specified. Pages exceeding the page limitations set forth in this Section will be removed from the proposal and will not be read or evaluated and may render the proposal unacceptable.

Table 2.1 Proposal Organization

ELEMENT TITLE PAGE LIMITS

VOLUME I Price As required

VOLUME II Technical Proposal 50

VOLUME III Past Performance 15

VOLUME IV Administrative:

Forms, fill-ins, required information, documents, and records as required

2.2. The page limitation for all volumes is inclusive of all material except: the front and back cover, title page, transmittal letters, tabs, and table of contents. When both sides of a page display printing, it shall be counted as two

(2) pages. No material may be incorporated by reference. Each volume shall contain a table of contents. Tab indexing shall be used to identify sections.

2.3. All volumes shall contain pages 8 ½ X 11 inches and text using no smaller than 10 pitch, Times New Roman Font. Elaborate formats, bindings or color presentations are not desired or required.

3. VOLUME I – PRICE (FACTOR 1)

3.1. Provide a firm fixed price (FFP) proposal in accordance with the Contract Line Item Numbers (CLINs) on Standard Form (SF) 1449 Continuation Sheet. Appropriate completion and execution of pricing information on SF 1449 Continuation Sheet EXCEPT FOR CLIN 0001 for Not Separately Priced Phase-In Period.

3.1.1. All proposed prices shall be submitted in U.S. dollars and amounts proposed shall be rounded to the nearest dollar.

3.2. The offeror’s proposal shall include a signed copy of the Standard Form 1449. This includes:

3.2.1. Acknowledged Solicitation Amendments. Provide all executed Standard Forms 30, or other appropriate amendment acknowledgments (if applicable).

3.2.2. Complete all blanks for unit and total prices in the Price Schedule.

4. VOLUME II – TECHNICAL PROPOSAL (FACTOR 2)

4.1. General: Information the offeror deems appropriate to address the technical criteria should be included in the proposal in an orderly format and be consistent with the evaluation criteria for award set forth in the Addendum to FAR Clause 52.212-2 of this solicitation. Proposal paragraphs shall correspond to the below evaluation factor and pertinent Performance Work Statement (PWS) paragraphs (where referenced). To facilitate evaluation, the information contained in Volume II shall be specific, detailed, and clearly demonstrates that the offeror has a thorough understanding of the requirement for the accomplishment of this effort.

4.2. SUBFACTOR 1: Technical Approach – The Offeror’s proposal response shall demonstrate the Offeror's understanding of tasks to be performed, as well as the technical approach and methodology and flexibility that will be utilized in accomplishing any resultant award. The Offeror shall describe, in detail, its technical approach and overall ability to perform Medical Coding and Training support services at United States Air Forces in Europe Medical Treatment Facilities. This description shall, at a minimum, specifically address the Offeror’s approach for:

4.2.1. Outpatient record coding (paragraph 1.2.1.1)

4.2.2. Inpatient record coding (paragraph 1.2.1.1)

4.2.3. Ambulatory Procedure coding (paragraph 1.2.1.1)

4.2.4. Emergency Department coding (paragraph 1.2.1.1)

4.2.5. Timeliness and Accuracy (paragraph 1.2.1.2 and 1.2.3)

4.2.6. Inpatient Professional Rounds coding (paragraph 1.2.1.1)

4.2.7. Developing and Conducting Training (paragraph 1.2.1.2 and 1.2.3)

4.2.8. Documentation retrieval (paragraph 1.2.1.2.6)

4.2.9. Reporting (paragraph 1.2.2)

4.3. SUBFACTOR 2: Management Approach – The offerors are required to submit a Management Plan to include the following:

4.3.1. The process for a 60-day phase-in period that assumes full responsibility for performance at the start of the basic contract period. This shall include, but is not limited to the following requirements. Security clearances, host nation clearances, associated background checks, facility clearance, approvals, permits, delivery of submittals, and the DOCPER requirements (see PWS).

4.3.2. A competent point of contact or team for the phase-in period with position title(s), role(s) and responsibilities and authorities.

4.3.3. Approach for interfacing with the Government team, the incumbent contractor, stakeholder and customers.

4.3.4. Personnel hiring plan ensuring personnel certifications, information systems training, and technical knowledge.

4.3.5. The Offeror shall submit written information that shall describe the Offeror’s management approach, including an approach to staffing that will lead to the successful accomplishment of the requirement.

4.3.6. The Offeror shall explain how their chain of command practices will contribute in a positive manner to ensuring completion of all tasks (particularly emphasizing communications, accounting, crosschecks on schedule early enough to take necessary corrective actions, and flexibility in allocating resources based on Government priorities).

4.3.7. The Offeror shall submit a draft Quality Control Plan with their proposal and a final version of the Quality Control Plan after contract award but before the period of performance starts.

4.4. SUBFACTOR 3: Experience – The Offeror shall submit written information which effectively demonstrates the Offeror’s relevant experience identical to or similar to or related to performing services contained within the PWS. This experience shall not be older than five (5) years counted from the date set for receipt of proposals for this

RFP.

4.4.1. The proposal shall provide evidence of the Offeror’s particular experience (for this purpose, experience refers to what an Offeror has done, not how well it was accomplished) in performing proposed coding and training processes and procedures.

4.4.2. The Offeror’s proposal shall demonstrate the amount of relevant corporate experience the Offeror possesses, as well as demonstrate the amount of relevant experience possessed by the proposed Key Personnel.

4.4.3. The Offeror shall provide evidence that the organization has past experience for assuring performance of this requirement. Evidence of supporting sub-contractors, consultants, and business partners will be considered.

Experience shall show:

(a) Appropriate mix and balance of education and training of team members and

(b) Effectiveness insofar as the allocation of personnel and resources.

5. VOLUME III – PAST PERFORMANCE (FACTOR 3)

5.1. The offeror shall provide relevant and recent past performance information on two (2), but no more than five

(5) contracts utilizing Attachment 3, Past Performance Questionnaire. Past Performance information will be evaluated on a rating of acceptable/unacceptable.

5.2. Relevant Past Performance Information. The offeror shall provide past performance information on previous and/or current contracts, same or similar to this solicitation with an annual contract value of $250K or more.

5.3. Recent Past Performance Information. The offeror shall provide past performance information on previous and/or current contracts for Healthcare IM/IT Support Services within the last three years (from the date set for receipt of proposals) covering a period of at least one year.

5.4. If services were performed as a subcontractor, teaming partner, and/or joint venture state the overall contract value and associated subcontract value. In addition, the contractor shall provide past performance information on any subcontractor, teaming partners, and/or joint venture partner who is anticipated to perform twenty-five (25) percent or greater of the effort based on the total estimated cost, or who will perform efforts that are critical to the overall successful performance. The Government may consider to review individual past performance of joint venture partners. In order to facilitate the past performance assessment process a Subcontractor Consent Form, Attachment 4, shall be completed to allow the Government to discuss past and present performance information with the prime contractor during the selection process.

5.5. The information for each contract or subcontract shall include the following:

i. Contracting Agency/Customer

ii. Contract Number (for subcontracts, provide the prime contract number and subcontract number)

iii. Contract Type

iv. Total Contract Dollar Value per Year and/or Total Amount

v. Date of Award

vi. Period of Performance

vii. Description of Requirement

viii. Contracting Officer’s Name or Commercial Customer Point of Contact, Telephone Number and E-mail address

5.6. Offerors will be evaluated on their past performance under recent and relevant contracts/subcontracts for support similar to this solicitation. Offeror shall ensure that Past and Present Performance Questionnaires, provided at Attachment 3, are sent to a minimum of 2 (two) but no more than 5 (five) past performance references. A listing of these references shall be included in the Past Performance Volume. Once responded to, Questionnaires shall be submitted directly to the PCO. The Government will utilize the Past Performance Questionnaire, (Reference Attachment 3 of the RFP) in addition to the contractor provided narratives to evaluate the quality and extend of offeror’s past performance. Additionally, the Government may contact references other than those identified by the offeror. The Government may also review the Past Performance Information Retrieval System (PPIRS), Contractor Performance Assessment Reporting System (CPARS) and/or other past performance information sources to obtain additional information that will be used in the evaluation of an offeror’s past performance.

5.7. The offeror shall also submit a Summary page containing the following:

i. Description of the role of the offeror and/or each subcontractor. Information for each current or previously performed contract with details to relevancy and recency.

ii. Consent Letters executed by each subcontractor. (Past performance information pertaining to a subcontractor cannot be disclosed to the prime offeror without the subcontractor’s consent.) If applicable, provide with the proposal a letter from all subcontractors that will perform major aspects of the requirement consenting to the release of their past performance information to the prime contractor. (See Attachment 4 of the RFP:

Subcontractor Consent Form).

(End of provision)

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award one contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation is determined to be the lowest price technically acceptable (LPTA) proposal with acceptable past performance. The Government may award without discussions, reserving the right to hold discussions if deemed necessary by the CO.

The Evaluation Factors are:

FACTOR 1 – Price

FACTOR 2 – Technical

• SUBFACTOR 1 – Technical Approach

• SUBFACTOR 2 – Management Approach

• SUBFACTOR 3 – Experience

FACTOR 3 – Past Performance.

(1) FACTOR 1 – Price. All offeror’s proposed price will be determined by multiplying the quantities identified in the SF 1449 Continuation Sheet by the proposed unit price for each Contract Line Item Number (CLIN) to confirm the extended amount and the total amount. Cost estimates, for Government directed training and travel, set by the Government, will be included in the offeror’s total evaluated price. Unrealistically high, low or unbalanced prices may serve as a basis for rejection of the proposal. The price evaluation will document the reasonableness and completeness of the total evaluated price.

(i) Arithmetic Discrepancies. For the purpose of initial evaluation of offers, the following will be utilized in resolving arithmetic discrepancies found on the face of the bidding schedule as submitted by the offeror.

(A) Obviously misplaced decimal points will be corrected;

(B) Discrepancy between unit price and extended price, the unit price will govern;

(C) Apparent errors in extension of unit prices will be corrected;

(D) Apparent errors in extended prices per CLIN will be corrected.

(ii) For the purpose of offer evaluation, the Government will proceed on the assumption that the Offeror intends his/her offer to be evaluated on the basis of the unit price. The totals arrived at by resolution of arithmetic discrepancies listed above will be so reflected on the abstract of offers. These correction procedures shall not be used to resolve any ambiguity concerning which offer is low.

(2) FACTOR 2 – Technical. The technical criteria below will be used to evaluate proposals for accuracy and completeness. The ratings applied to Technical Capability will be Acceptable or Unacceptable. Offerors must have an Acceptable rating on SUBFACTOR 1 – Technical Approach, SUBFACTOR 2 – Management Approach and SUBFACTOR 3 – Experience in order to receive an overall acceptable rating for FACTOR 2.

RATING DEFINITION

Acceptable Proposal clearly meets the minimum requirements of the solicitation. A proposal must have no deficiencies to receive an acceptable rating.

Unacceptable Proposal does not clearly meet the minimum requirements of the solicitation. The proposal has one or more deficiencies.

(i) SUBFACTOR 1 – Technical Approach: Criteria is met by demonstrating offeror’s knowledge, skills and abilities of the tasks to be performed as well as the technical approach and methodology and flexibility that will be utilized in accomplishing successful performance of Medical Coding and Training at United States Air Forces in Europe Medical Treatment Facilities. The technical areas that will be evaluated will specifically address the Offeror’s approach for:

(A) 4.2.1. Outpatient record coding (paragraph 1.2.1.1)

(B) 4.2.2. Inpatient record coding (paragraph 1.2.1.1)

(C) 4.2.3. Ambulatory Procedure coding (paragraph 1.2.1.1)

(D) 4.2.4. Emergency Department coding (paragraph 1.2.1.1)

(E) 4.2.5. Timeliness and Accuracy (paragraph 1.2.1.2 and 1.2.3)

(F) 4.2.6. Inpatient Professional Rounds coding (paragraph 1.2.1.1)

(G) 4.2.7. Developing and Conducting Training (paragraph 1.2.1.2 and 1.2.3)

(H) 4.2.8. Documentation retrieval (paragraph 1.2.1.2.6)

(I) 4.2.9. Reporting (paragraph 1.2.2)

(ii) SUBFACTOR 2 – Management: The offerors are required to submit a Management Plan that demonstrates their ability to accomplish the following as outlined in the Addendum to FAR Provision 52.212-1, paragraph 4.3.

(A) The process for a 60-day phase-in period that assumes full responsibility for performance at the start of the basic contract period. This shall include, but is not limited to the following requirements. Security clearances, host nation clearances, associated background checks, facility clearance, approvals, permits, delivery of submittals, and the DOCPER requirements (see PWS).

(B) A competent point of contact or team for the phase-in period with position title(s), role(s) and responsibilities and authorities.

(C) Approach for interfacing with the Government team, the incumbent contractor, stakeholder and customers.

(D) Personnel hiring plan ensuring personnel certifications, information systems training, and technical knowledge.

(E) The Offeror shall submit written information that shall describe the Offeror’s management approach, including an approach to staffing that will lead to the successful accomplishment of the requirement.

(F) The Offeror shall explain how their chain of command practices will contribute in a positive manner to ensuring completion of all tasks (particularly emphasizing communications, accounting, crosschecks on schedule early enough to take necessary corrective actions, and flexibility in allocating resources based on Government priorities).

(G) The Offeror shall submit a draft Quality Control Plan with their proposal and a final version of the Quality Control Plan after contract award but before the period of performance starts.

(iii) SUBFACTOR 3 – Experience: Criteria is met by demonstrating capabilities and experience on previous and/or current Medical Coding Services demonstrating the offeror has in the past successfully performed requirements of similar magnitude within the last 5 years. The description shall contain as a minimum: relevant contracts, scope summary, and experience with Medical Coding Services in an overseas environment including multiple countries/sites and timeframes as outlined in Addendum to FAR Provision 52.212-1, paragraph 4.2.

(A) The Offeror shall submit written information which effectively demonstrates the Offeror’s relevant experience identical to or similar to or related to performing services contained within the PWS. This experience shall not be older than five (5) years counted from the date set for receipt of proposals for this RFP.

(B) The proposal shall provide evidence of the Offeror’s particular experience (for this purpose, experience refers to what an Offeror has done, not how well it was accomplished) in performing proposed coding and training processes and procedures.

(C) The Offeror’s proposal shall demonstrate the amount of relevant corporate experience the Offeror possesses, as well as demonstrate the amount of relevant experience possessed by the proposed Key Personnel.

(D) The Offeror shall provide evidence that the organization has past experience for assuring performance of this requirement. Evidence of supporting sub-contractors, consultants, and business partners will be considered.

Experience shall show:

(a) Appropriate mix and balance of education and training of team members and

(b) Effectiveness insofar as the allocation of personnel and resources.

(3) FACTOR 3 – Past Performance. Past Performance will be evaluated based on subjective assessment of how well the offeror performed on past recent and relevant work, as outlined in Addendum to FAR Provision 52.212-1, paragraph 5.0. Offeror must receive an Acceptable rating to receive an award. This rating is based upon offeror-provided information, or information obtained from any other sources of past performance information, indicating performance of Medical Coding as follows:

Rating Definition Acceptable Based on the offeror’s performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown. (See note below.)

Unacceptable Based on the offeror’s performance record, the Government has no reasonable expectation that the offeror will be able to successfully perform the required effort.

Note: In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305 (a) (2) (iv)). Therefore, the offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “Unknown” shall be considered “Acceptable.”

(i) The Past Performance information may be obtained from the following sources:

(A) Reference List (Please see details in 52.212-1, Paragraph 5.6.).

(B) Past Performance Questionnaires (PPQ).

(C) Past Performance Information available from other sources such Federal Awardee Performance and Integrity Information System (FAPIIS).

(4) Award Process: The Government intends to award to the lowest priced, technically acceptable offeror with an acceptable past performance rating; the Government reserves the right to hold communications at any point during the evaluation. The evaluation process is as follows:

(i) The Government will first evaluate all proposals for price, ranking the offerors from lowest to highest total evaluated price. A price fair and reasonable determination will be made on the apparent successful offer prior to award.

(ii) Technical: The apparent lowest price proposal, will then be evaluated for Technical Acceptability. Proposals must be rated “Acceptable” for all technical subfactors in order to be determined technically “Acceptable”.

a. If the lowest priced offeror’s technical proposal is “Unacceptable”, the next low offeror’s technical proposal will be evaluated, continuing until an offeror with an “Acceptable” technical rating is identified.

(iii) Past Performance: The lowest priced, technically “Acceptable” offeror’s past performance will be evaluated.

The Government reserves the right that:

a. If the lowest priced, technically “Acceptable” offeror’s past performance is determined to be “Acceptable”, the evaluation process will stop and the award will be made to that offeror, pending an affirmative price fair and reasonable determination

b. If the lowest priced, technically “Acceptable” offeror’s past performance is determined to be “Unacceptable”, the Government will evaluate past performance of the next lowest priced, technically acceptable offeror. This process will continue, as needed, until an offeror is rated ”Acceptable” for past performance.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

NOTE: Pricing for the option periods will be evaluated for use under Federal Acquisition Regulation clauses 52.217-8 and 52.217-9

(c) A written notice of award or acceptance of an offer mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.ard.

(End of provision)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (JAN 2017)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site located at https://www.sam.gov/portal. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (u) of this provision.

(a) Definitions. As used in this provision --

“Administrative merits determination” means certain notices or findings of labor law violations issued by an enforcement agency following an investigation. An administrative merits determination may be final or be subject to appeal or further review. To determine whether a particular notice or finding is covered by this definition, it is necessary to consult section II.B. in the DOL Guidance.

“Arbitral award or decision” means an arbitrator or arbitral panel determination that a labor law violation occurred, or that enjoined or restrained a violation of labor law. It includes an award or decision that is not final or is subject to being confirmed, modified, or vacated by a court, and includes an award or decision resulting from private or confidential proceedings. To determine whether a particular award or decision is covered by this definition, it is necessary to consult section II.B. in the DOL Guidance.

“Civil judgment” means—

(1) In paragraph (h) of this provision: A judgment or finding of a civil offense by any court of competent jurisdiction.

(2) In paragraph (s) of this provision: Any judgment or order entered by any Federal or State court in which the court determined that a labor law violation occurred, or enjoined or restrained a violation of labor law. It includes a judgment or order that is not final or is subject to appeal. To determine whether a particular judgment or order is covered by this definition, it is necessary to consult section II.B. in the DOL Guidance.

“DOL Guidance” means the Department of Labor (DOL) Guidance entitled: ``Guidance for Executive Order 13673, `Fair Pay and Safe Workplaces' ''. The DOL Guidance, dated August 25, 2016, can be obtained from www.dol.gov/fairpayandsafeworkplaces.

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

“Enforcement agency” means any agency granted authority to enforce the Federal labor laws. It includes the enforcement components of DOL (Wage and Hour Division, Office of Federal Contract Compliance Programs, and Occupational Safety and Health Administration), the Equal Employment Opportunity Commission, the Occupational Safety and Health Review Commission, and the National Labor Relations Board. It also means a State agency designated to administer an OSHA-approved State Plan, but only to the extent that the State agency is acting in its capacity as administrator of such plan. It does not include other Federal agencies which, in their capacity as contracting agencies, conduct investigations of potential labor law violations. The enforcement agencies associated with each labor law under E.O. 13673 are--

(1) Department of Labor Wage and Hour Division (WHD) for--

(i) The Fair Labor Standards Act;

(ii) The Migrant and Seasonal Agricultural Worker Protection Act;

(iii) 40 U.S.C. chapter 31, subchapter IV, formerly known as the Davis-Bacon Act;

(iv) 41 U.S.C. chapter 67, formerly known as the Service Contract Act;

(v) The Family and Medical Leave Act; and

(vi) E.O. 13658 of February 12, 2014 (Establishing a Minimum Wage for Contractors);

(2) Department of Labor Occupational Safety and Health Administration (OSHA) for--

(i) The Occupational Safety and Health Act of 1970; and

(ii) OSHA-approved State Plans;

(3) Department of Labor Office of Federal Contract Compliance Programs (OFCCP) for--

(i) Section 503 of the Rehabilitation Act of 1973;

(ii) The Vietnam Era Veterans' Readjustment Assistance Act of 1972 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974; and

(iii) E.O. 11246 of September 24, 1965 (Equal Employment Opportunity);

(4) National Labor Relations Board (NLRB) for the National Labor Relations Act; and

(5) Equal Employment Opportunity Commission (EEOC) for--

(i) Title VII of the Civil Rights Act of 1964;

(ii) The Americans with Disabilities Act of 1990;

(iii) The Age Discrimination in Employment Act of 1967; and

(iv) Section 6(d) of the Fair Labor Standards Act (Equal Pay Act).

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

“Immediate owner” means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

“Inverted domestic corporation” means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

“Labor compliance agreement” means an agreement entered into between a contractor or subcontractor and an enforcement agency to address appropriate remedial measures, compliance assistance, steps to resolve issues to increase compliance with the labor laws, or other related matters.

“Labor laws” means the following labor laws and E.O.s:

(1) The Fair Labor Standards Act.

(2) The Occupational Safety and Health Act (OSHA) of 1970.

(3) The Migrant and Seasonal Agricultural Worker Protection Act.

(4) The National Labor Relations Act.

(5) 40 U.S.C. chapter 31, subchapter IV, formerly known as the Davis-Bacon Act.

(6) 41 U.S.C. chapter 67, formerly known as the Service Contract Act.

(7) E.O. 11246 of September 24, 1965 (Equal Employment Opportunity).

(8) Section 503 of the Rehabilitation Act of 1973.

(9) The Vietnam Era Veterans' Readjustment Assistance Act of 1972 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974.

(10) The Family and Medical Leave Act.

(11) Title VII of the Civil Rights Act of 1964.

(12) The Americans with Disabilities Act of 1990.

(13) The Age Discrimination in Employment Act of 1967.

(14) E.O. 13658 of February 12, 2014 (Establishing a Minimum Wage for Contractors).

(15) Equivalent State laws as defined in the DOL Guidance. (The only equivalent State laws implemented in the FAR are OSHA-approved State Plans, which can be found at www.osha.gov/dcsp/osp/approved_state_plans.html).

“Labor law decision” means an administrative merits determination, arbitral award or decision, or civil judgment, which resulted from a violation of one or more of the laws listed in the definition of ``labor laws''.

“Manufactured end product” means any end product in product and service codes (PSCs) 1000-9999, except--

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

“Place of manufacture” means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

“Predecessor” means an entity that is replaced by a successor and includes any predecessors of the predecessor.

“Restricted business operations” means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate--

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

Sensitive technology--

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically--

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International Emergency Economic Powers Act (50 U.S.C. 1702(b)(3)).

Service-disabled veteran-owned small business concern--

(1) Means a small business concern--

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

"Small business concern" means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation.

“Small disadvantaged business concern”, consistent with 13 CFR 124.1002, means a small business concern under the size standard applicable to the acquisition, that--

(1) Is at least 51 percent unconditionally and directly owned (as defined at 13 CFR 124.105) by--

(i) One or more socially disadvantaged (as defined at 13 CFR 124.103) and economically disadvantaged (as defined at 13 CFR 124.104) individuals who are citizens of the United States; and

(ii) Each individual claiming economic disadvantage has a net worth not exceeding $750,000 after taking into account the applicable exclusions set forth at 13 CFR 124.104(c)(2); and

(2) The management and daily business operations of which are controlled (as defined at 13.CFR 124.106) by individuals, who meet the criteria in paragraphs (1)(i) and (ii) of this definition.

“Subsidiary” means an entity in which more than 50 percent of the entity is owned--

(1) Directly by a parent corporation; or

(2) Through another subsidiary of a parent corporation.

“Successor” means an entity that has replaced a predecessor by acquiring the assets and carrying out the affairs of the predecessor under a new name (often through acquisition or merger). The term “successor” does not include new offices/divisions of the same company or a company that only changes its name.

The extent of the responsibility of the successor for the liabilities of the predecessor may vary, depending on State law and specific circumstances.

“Veteran-owned small business concern” means a small business concern--

(1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C. 101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and

(2) The management and daily business operations of which are controlled by one or more veterans.

"Women-owned business concern" means a concern which is at least 51 percent owned by one or more women; or in the case of any publicly owned business, at least 51 percent of the stock of which is owned by one or more women; and whose management and daily business operations are controlled by one or more women.

"Women-owned small business concern" means a small business concern--

(1) That is at least 51 percent owned by one or more women or, in the case of any publicly owned business, at least 51 percent of its stock is owned by one or more women; or

(2) Whose management and daily business operations are controlled by one or more women.

“Women-owned small business (WOSB) concern eligible under the WOSB Program (in accordance with 13 CFR part 127)”, means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States.

Note to paragraph (a): By a court order issued on October 24, 2016, the following definitions in this paragraph (a) are enjoined indefinitely as of the date of the order: ``Administrative merits determination'', ``Arbitral award or decision'', paragraph (2) of ``Civil judgment'', ``DOL Guidance'', ``Enforcement agency'', ``Labor compliance agreement'', ``Labor laws'', and ``Labor law decision''. The enjoined definitions will become effective immediately if the court terminates the injunction. At that time, DoD, GSA, and NASA will publish a document in the Federal Register advising the public of the termination of the injunction.

(b) (1) Annual Representations and Certifications. Any changes provided by the offeror in paragraph (b)(2) of this provision do not automatically change the representations and certifications posted electronically on the SAM website.

(2) The offeror has completed the annual representations and certifications electronically via the SAM website accessed through https://www.acquisition.gov. After reviewing the SAM database information, the offeror verifies by submission of this offer that the representations and certifications currently posted electronically at FAR 52.212- 3, Offeror Representations and Certifications--Commercial Items, have been entered or updated in the last 12 months, are current, accurate, complete, and applicable to this solicitation (including the business size standard applicable to the NAICS code referenced for this solicitation), as of the date of this offer and are incorporated in this offer by reference (see FAR 4.1201), except for paragraphs ___ .

[Offeror to identify the applicable paragraphs at (c) through (u) of this provision that the offeror has completed for the purposes of this solicitation only, if any.) These amended representation(s) and/or certification(s) are also incorporated in this offer and are current, accurate, and complete as of the date of this offer. Any changes provided by the offeror are applicable to this solicitation only, and do not result in an update to the representations and certifications posted electronically on ORCA.]

(c) Offerors must complete the following representations when the resulting contract will be performed in the United States or its outlying areas. Check all that apply.

(1) Small business concern. The offeror represents as part of its offer that it ( ___ ) is, ( ___ ) is not a small business concern.

(2) Veteran-owned small business concern. (Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.) The offeror represents as part of its offer that it ( ___ ) is, ( ___ ) is not a veteran-owned small business concern.

(3) Service-disabled veteran-owned small business concern. (Complete only if the offeror represented itself as a veteran-owned small business concern in paragraph (c)(2) of this provision.) The offeror represents as part of its offer that it ( ___ ) is, ( ___ ) is not a service-disabled veteran-owned small business concern.

(4) Small disadvantaged business concern. (Complete only if the offeror represented itself…