Attachment 1 - Tanks Performance Work Statement_Updated 30Sep25.pdf

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Storage Tank Management, Inspection, and Repair Services
Solicitation number
FA558725Q0070_Tanks
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This Performance Work Statement (PWS) outlines storage tank management services for the 48th and 100th Civil Engineer Squadrons at RAF Lakenheath, RAF Feltwell, and RAF Mildenhall in the United Kingdom. The contractor will be responsible for managing 238 aboveground storage tanks (ASTs), 5 underground storage tanks (USTs), and 19 fire suppression diesel tanks, with key responsibilities including fuel level monitoring, delivery scheduling, monthly and annual tank inspections, precision leak testing, and tank repairs.

Specific tasks include routine gauging and recording of fuel levels, delivery record keeping, pre-delivery and post-delivery fuel checks, monthly and annual tank inspections, and precision leak testing of storage tanks and underground pipework. The estimated maximum annual workload varies by base, with RAF Lakenheath and RAF Feltwell requiring 7,500 fuel level gauging events and 1,000 delivery scheduling events, while RAF Mildenhall requires 5,500 fuel level gauging events and 500 delivery scheduling events. The contractor must comply with environmental regulations, safety requirements, and provide necessary documentation and reporting throughout the contract period.

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PERFORMANCE WORK STATEMENT

STORAGE TANK MANAGEMENT, INSPECTION AND REPAIR AT RAF

LAKENHEATH, FELTWELL AND MILDENHALL

17 July 2025

1. DESCRIPTION OF SERVICES

1.1. BACKGROUND

The 48th Civil Engineer Squadron (CES) at RAF Lakenheath, Feltwell, and 100th CES at RAF Mildenhall operate fuel storage tanks to provide the primary energy source to heat buildings, supply hot water, and support standby power generators. The objective of this PWS is to provide the necessary oversight, inspection, and testing necessary to maintain optimal operation of base-wide organizational fuel storage tanks, in accordance with applicable environmental regulations.

Fuel is supplied by a separate contract and is delivered by road tanker. Peak season supply operates during winter period (typically October to April) with as many as five tankers running per day, supplying fuel to RAF Lakenheath, RAF Feltwell and RAF Mildenhall. In a typical calendar year, a total of around three million US gallons of fuel is supplied, spread over approximately 1,500 individual deliveries to OFTs across all three bases ensuring fuel is delivered with no interruption of supply.

1.2. SCOPE

The scope of this PWS applies to support Organizational Aboveground Fuel Tanks (ASTs) physically connected to facility boiler houses/plant rooms, back-up generators, Army, and Air Force Exchange Service (AAFES) Underground Storage Tanks (USTs).

This Performance Work Statement (PWS) defines the scope of operations and services necessary to meet RAF Lakenheath, Feltwell and Mildenhall storage tank management, inspection, maintenance, and testing requirements. Specifically, this PWS encompasses the full range of methods, technologies, and supporting activities necessary for the Contractor, as the designated tank custodian, to maintain compliance with requirements of United States Air Force Instruction (AFI) 23-201 Fuels Management and Department of the Air Force Manual (DAFMAN) 32-1067 Water and Fuel Systems for the oversight of tank fuel levels, fuel deliveries, tank inspections, and tank testing as outlined in this Section 1.2. The Contractor shall provide non-personal services to include furnishing the personnel, services, equipment, tools, materials, vehicles, facilities, supervision, and other requirements necessary for, or incidental to, the performance of work set forth herein. The Contractor shall be immediately capable of addressing and interpreting all aspects of host nation (HN) health and safety and environmental law or regulation.

1.2.1. Non-Personal Services

This requirement is a non-personal services contract, defined by Federal Acquisition Regulation (FAR) as a “contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.”

The Government will not supervise or otherwise direct Contractor employees. The Contractor shall not supervise or otherwise direct Government employees, nor shall the Contractor supervise employees of other Contractors outside the Contractors’ own subcontracting/teaming arrangements.

1.2.2. Inventory of Tanks

Tanks applicable to this PWS include ASTs and USTs of various designs. A tank summary is provided below, and a full tank inventory is provided in the Appendix A, Tank Inventory.

BASE ASTs (Appendix A) USTs (Appendix A) Fire Suppression Diesel Tanks (Appendix B)

RAF Lakenheath 124 2 0 RAF Feltwell 10 0 0 RAF Mildenhall 104 3 19

TOTAL 238 5 19

The 100th Civil Engineer Squadron (100 CES) is responsible for the addition, removal, and replacement of any fixed fuel storage tank at RAF Mildenhall and the 48th Civil Engineer Squadron (48 CES) is responsible for the addition, removal, and replacement of any fixed fuel storage tank at RAF Lakenheath and Feltwell.

The Contractor shall be notified by the Contracting Officer Representative (COR) of any tanks designated for addition, removal, or replacement during the period of performance of this PWS, timeframes for addition, removal or replacement, and specifications of any new tank. The Contractor shall be informed formally by the Contracting Officer (CO) of the addition or removal of tanks from this contract and shall further discuss any contractual implications as needed.

1.3. SPECIFIC SUPPORT SERVICES

1.3.1. Tank Fuel Delivery Scheduling

1.3.1.1. The Contractor shall serve as the designated tank custodian and shall act as the central point of contact for matters pertinent to organizational tank operations to include ensuring organizational tanks comply with security, safety, accountability, and environmental protection requirements in accordance with all applicable technical directives. The Contractor shall undertake the routine gauging and recording of fuel levels for all tanks defined within the contract and develop a detailed weekly delivery schedule that specifies individual tanks in need of refueling and fuel quantities that would be delivered in the coming week to sustain ongoing operations. The appropriate frequency of fuel gauging events will vary depending on the specific details of each tank (e.g. size, sensitivity of use and anticipated usage rate etc.), with the Contractor defining and implementing an appropriate schedule that will maintain base operability. Historic information will be provided to aid this task.

The Contractor shall maintain electronic records for review by 100th Logistics Readiness Squadron (100 LRS) and 48th Logistics Readiness Squadron (48 LRS), respectively.

The Contractor shall provide the proposed fuel delivery schedule to the 100 LRS and 48 LRS fuels management offices and update the delivery schedule details as needed to ensure tanks do not run out of fuel. LRS personnel will be responsible for ordering the fuel with the fuel delivery Contractor through a separate existing government contract.

1.3.2. Tank Fuel Level Monitoring and Delivery Supervision

1.3.2.1. The Contractor shall meet the fuel delivery contractor at a designated meeting place where escorting responsibilities will commence for all heating oil deliveries. The Contractor shall escort in a separate vehicle and will not ride in the delivery tanker. The Contractor will provide fuel escort and supervision for all organizational tank fuel deliveries as specified in Appendix A.

Prior to delivery of fuel at a tank, the Contractor shall confirm the existing quantity of fuel present in the tank and the total capacity of the tank to ensure the quantity delivered will not exceed the primary tank’s safe working capacity. If excess fuel is still held in the tanker following completion of the proposed deliveries, this will be delivered to a suitable location(s) agreed with LRS. The Contractor shall be responsible for providing access to all tanks for deliveries (i.e. unlocking secure access and openings). The Contractor shall supervise all fuel deliveries during offloading, verify the receipt documentation from the delivery contractor, and ensure all tank openings and surrounding fencing or compounds are secured after delivery.

At the conclusion of all deliveries for the day, the Contractor shall escort the delivery truck to the respective LRS Fuels Management office to confirm the delivery locations and quantities with LRS staff and provide receipt documentation prior to escorting the delivery truck off base. LRS personnel shall be responsible for signing and validating documentation with the fuel delivery contractor.

1.3.3. Monthly Tank Inspections

1.3.3.1. The Contractor shall provide photo documentation of tank deficiencies in the applicable reports identified below to aid the COR and maintenance personnel in assessing the work order and repair requirements. The Contractor shall coordinate with the COR to obtain proper approval to take photos on the installation. The Contractor shall complete a monthly inspection of each tank by completing the UFC 3-460-03 Petroleum Fuel Systems Maintenance Appendix D and enter inspection results into the AF Portal-based Air Program Inventory Management System (APIMS) Storage Tank Accounting and Reporting (STAR) module. Inspections must be entered into STAR no later than the 14th day of the next month. Access and training for STAR will be provided to the Contractor by CES. Periodically, CES and LRS staff will attend these inspections for audit and observation purposes. The Contractor must provide a monthly inspection schedule for the year within 30 days of contract award containing date and tank identification number to be inspected.

1.3.4. Annual Tank Inspections

1.3.4.1. The Contractor shall complete an annual inspection of each tank specified in Appendix A and Appendix B, completed by a suitably trained inspector meeting the qualifications, requirements and guidelines outlined in PWS paragraph 5.1.5.1. Inspections will follow the UFC 3-460-03 Petroleum Fuel Systems Maintenance Appendix E checklist.

The Contractor is expected to complete preventative maintenance and testing on all tanks identified in Appendix A, to be conducted in conjunction with the annual inspection, documenting all actions taken in the annual inspection report. This can be scheduled with the COR on a rolling basis throughout the year or by area.

• Calibrate and test the operability of level gauges (these can be either analogue or digital)

• Test the operability of leak detection systems, sensors, high-level alarms (a variety of types from different manufacturers are present on site)

• Check operation of all other valves, to the extent possible

• Test operation of electrical system, including isolators, switches, and earthing points

The results of the annual tank inspections will be provided in an annual tank inspection report to the COR and upload and record inspection results in the STAR module of APIMS. The annual tank inspection report shall be provided in draft, and the COR will have 15 working days to provide comments back to the Contractor. The Contractor shall address all comments and provide a final annual tank inspection report 10 working days after receipt of comments. Data from inspections can be provided at monthly or quarterly intervals if preferred in advance of accumulating information into the annual inspection report. Periodically, CES and LRS staff will attend these inspections for audit and observation purposes. The Contractor must provide an annual inspection schedule for the year within 30 days of contract award containing the date and tank identification number to be inspected.

1.3.5. Annual Precision Leak Testing

1.3.5.1. The Contractor shall conduct annual storage tank tightness testing on tanks identified in Appendix C, to include single-walled USTs and ASTs with associated single-walled underground piping, and confirmatory and leak location testing. The Contractor shall also verify that the provided data is accurate by completion of a thorough review of existing records, and conducting and completing interviews of appropriate base personnel, for missing or unknown data, and provide any applicable data with the Precision Leak Detection Report. The inspection results will be recorded on a form and will record all information specified in UFC 3-460.30. Precision Pipeline Pressure testing will be recorded on the form in Appendix F. The testing will also be recorded in the STAR module and a copy of the report will be uploaded to the applicable tank in STAR for records keeping purposes.

The work to be performed shall include, but is not limited to:

• Precision hydrostatic tank tightness and leak testing on all listed USTs and ASTs

• Confirmatory and leak location testing

• Survey of technical specs of USTs (i.e., volume, height, length, position of piping / fittings, size and position of manholes, height, length, position of piping / fittings, size and position of manholes, data plate", manufacturer, year built and standards)

• Develop a Report of Findings for each installation visited

The Contractor shall utilize tank tightness testing methods capable of detecting 0.37 liter (0.1 gallon) per hour leak rates from any portion of the tank that routinely contains product, while accounting for the effects of thermal expansion or contraction of the product, vapor pockets, tank deformation, evaporation or condensation, and elevation of the water table. The statistical probability of detection shall be at least 0.95, with a statistical probability of false alarm not more than 0.05. Testing results must not be affected by past leaks or spills. The testing process must be capable of differentiating between current and past leaks.

The Contractor shall document the results of the field investigation and line testing results for each tank identified in Appendix C, clearly outlining whether the tank has passed or failed. The annual line testing results and recommendations will be provided in a report of findings to the COR and uploaded and recorded in the additional information tab of the applicable tank on the STAR module of APIMS.

The annual line testing report shall be provided in draft, and the COR will have 15 working days to provide comments back to the Contractor. The Contractor shall address all comments and provide a report 10 working days after receipt of comments.

If during inspection and day-to-day management, additional underground infrastructure requiring leak testing is identified, the observation shall be immediately communicated to the CO and COR and documented in the annual inspection report.

1.3.6. Tank Work Order, Repair Coordination, and Execution

1.3.6.1. The Contractor shall identify necessary tank repairs of tank identified in Appendix A while supervising fuel deliveries and when conducting monthly/annual inspections. Minor repairs and component replacements must comply with applicable regulations such as:

• Oil Firing Technical Association (OFTEC) standards

• UFGS 09 97 13.27 High Performance Coating for Steel Structures

These minor repairs or component replacements may include but are not limited to the following:

• Alarms and associated sensors

• Gauges and associated sensors

• Corrosion control

• Signage

• Pipework

The Contractor shall also submit an Excel file listing the tank deficiencies submitted quarterly with the Contractor’s Progress, Status, and Management Report (CPSMR). Waste transfer documents must be provided to the COR within 1 week of disposal.

During performance of preventative maintenance during annual inspections, the Contractor shall not continue with any of the additional work discovered without the COR and CO authorization when repair estimation exceeds $2,500. The notification will include a written statement to identify recommended repairs and recommend corrective action along with a quote indicating the date of completion to make the repair to include an itemized breakdown of labor and material costs.

1.4. PROJECT DELIVERABLES

1.4.1. Personnel Qualifications

The contractor or their sub-contractors shall provide the following current and valid professional certification in response to the solicitation: OFTEC or Steel Tank Institute Specification 001 (STI- SP001) certification. Prior to performing work, the contractor shall provide the COR, Mechanical Engineer or Professional Engineer (PE) license from any state within the United States or UK equivalent accredited by the Engineering Council.

1.4.2. Project Planning

The Contractor shall prepare and submit a draft schedule-of-works after solicitation and prior to performance, within 30 days after contract award. The document shall detail the project schedule and status. The Contractor shall ensure all details the schedules for tracking work progress encompass all elements of the PWS.

1.4.3. Health and Safety Plan

The Contractor shall prepare a Health and Safety Plan (HSP) to comply with AF, host nation, and local health and safety regulations regarding the proposed work effort and submit after solicitation and prior to performance, within 15 days after contract award. The HSP shall be prepared to apply the USACE EM 385-1-1 following Host Nation laws and regulations. Applicable components of 29 Code of Federal Regulations (CFR) 1910.120 shall be addressed using host nation laws and regulations. In addition, the Contractor shall use host nation guidelines for designating the appropriate levels of protection needed at the site(s) as applicable. The Contractor shall maintain written certification that the approved HSP has been reviewed with all personnel that work at the project site prior to their mobilization.

The Contractor shall update the HSP as needed or requested by the CO during the execution of the contract and seek approval of any updates from the CO.

1.4.4. Contractor’s Progress, Status, and Management Report

The Contractor shall prepare and submit a quarterly Contractor’s Progress, Status, and Management Report (CPSMR). The CPSMR shall be used by the government to review and evaluate the overall progress of the project, along with any existing or potential problem areas. The CPSMR shall include a summary of the events that occurred during the reporting period, discussion of performance, identification of problems, proposed solutions, corrective actions taken, and outstanding issues. The CPSMR shall also include project schedule status in the form of the Project Planning Chart. The report format shall be coordinated with the COR.

2. SERVICES SUMMARY

The Services Summary (SS) is a tool for identifying the major performance objectives of the contract, where they can be found in the PWS, and the performance threshold describing the minimally acceptable levels of service required for each performance objective. Government inspection is not limited to SS objectives.

Services Summary (SS) Performance Objective

PWS

Para

Performance Threshold Remedy CPARS Category and Ratings

Timely Monitoring of Fuel Levels and Scheduling of Fuel Deliveries The Contractor monitors the fuel levels of tanks and schedules deliveries with LRS to maintain tank operation. The Contractor escorts and supervises fuel deliveries

1.3.1, 1.3.2

Maintain appropriate fuel levels ensuring tanks don’t run out of fuel. Customer complaints shall not exceed 3 per year

In the event of a failure in gauging or scheduling the contractor would be required to remedy scheduling within 48hrs and potentially increase gauging frequency for high usage tanks.

Category: Schedule, Management

Ratings:

Exceptional Very Good Satisfactory Marginal Unsatisfactory

Coordinate and Perform Tank Repairs

The Contractor satisfactorily coordinates tank repairs as requested.

1.3.6 Complete repairs within

quoted timeline 90% of time.

Correct deficiency at no additional cost within 30 days.

Category: Quality, Schedule

Ratings:

Exceptional Very Good Satisfactory Marginal Unsatisfactory

Conduct and Document Tank Inspections The Contractor completes monthly and annual tank inspections.

Monthly tank

1.3.3, 1.3.4

Inspections and documentation must be completed within the referenced schedule and timelines at least 90% of the time.

Correct incorrect documentation and submit to COR within 48 hours of notification.

Category: Schedule, Regulatory Compliance

Ratings:

Exceptional Very Good Satisfactory Marginal inspections are documented on the

STI SP001

Monthly Inspection Checklist and recorded in the AF-approved STAR module in the APIMS database.

Annual tank inspections are documented on the

STI SP001

checklist, summarized in a report, and recorded in the STAR module of the UASF APIMS database.

Unsatisfactory

Annual Pressure Testing The Contractor shall conduct annual tightness testing on applicable tanks.

Testing is documented on a form with information such as start and end times, pressure recorded at the start and end, etc. as specified by UFC 3-460-30, and included in a final report.

1.3.5 Inspections and

documentation must be completed within the appropriate timelines at least 90% of the time.

Contractor will correct test and documentation deficiencies within 10 days of Government comments.

Category: Schedule, Regulatory Compliance

Ratings:

Exceptional Very Good Satisfactory Marginal Unsatisfactory

2.1. QUALITY CONTROL

2.1.1. The Contractor shall develop and maintain a quality control program to ensure services are performed in accordance with the PWS, applicable regulations and other commonly accepted commercial practices. The Contractor shall develop and implement procedures to identify and prevent defective services from reoccurring. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in Section 2.0, Performance Requirements/Services Summary. The Contractor must designate a quality control inspector for the COR or CO to notify in case of customer complaints. The Contractor shall provide the name, work address, and phone numbers of their quality control inspector and a copy of their quality control program to the COR and CO for approval no later than 14 business days after contract award.

2.2. QUALITY ASSURANCE

2.2.1. The COR and CO will evaluate the Contractor’s performance in accordance with Section 2.0, Performance Requirements/Services Summary. The CO is the final inspection approval authority for all services of this PWS.

2.3. VARIATIONS IN SCOPE OF WORK

2.3.1. During the contract term, new tanks may be added, and old tanks taken out of service or replaced.

100 CES and 48 CES are responsible for the addition, removal, or replacement of any tank into the inventory on the STAR module of APIMS. The CO shall notify the Contractor of any tanks designated for installation, removal, or replacement during the performance of this PWS, timeframes for the installation, removal, or replacement, and the specifications of any new tanks as soon as is reasonably practical. Where the total number of tanks varies this will be advised immediately and considered by the Contractor and CO and discussed for any contractual implications, as needed. The Contractor shall inform the CO and COR of any impact to costs or schedules as a result of these additions, removals, or replacement of tanks at the earliest possible opportunity.

2.4. PERFORMANCE ASSESSMENT

2.4.1. Surveillance.

The COR may inspect by watching actual task performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. Results of the surveillance inspection become the official Air Force record of the Contractor’s performance. shall be recorded, and the Contractor shall re-perform any unsatisfactory inspection result (defect) IAW the SS remedy timelines.

Failing to meet the performance threshold as outlined in the SS for any performance objectives in any 1-month period may result in a warning or letter of concern from the CO or a reduction in the applicable CLIN price. Failing to meet the performance threshold as outlined in the SS of these performance objectives, in any combination for any two or more consecutive or non-consecutive months during a contract period, may result in an immediate Progress Meeting with the Multi-functional Team.

2.4.2. Periodic Progress Meetings

The CO, COR, COR Supervisor, other Government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. Discussion may include the following issues: opportunities to improve the contract, proposed contract modifications, unsatisfactory inspections, trends in relation to performance objectives, positive performance, and steps taken by the Contractor to prevent unsatisfactory occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into identified trends. The Contracting Office may draft the meeting minutes, acquire signatures as deemed appropriate, and distribute to the functional area and the Contractor. Should the Contractor not concur with the minutes, the Contractor shall provide a written notification to the Contracting Office identifying areas of non-concurrence for resolution.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. GOVERNMENT PROVIDED SERVICES

3.1.1. Government Furnished Training

3.1.1.1. Level 1 Anti-terrorism Training: Contractor employees performing under this contract shall complete Level 1 Anti-terrorism training located at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf and present certificates upon request by the

COR.

3.1.1.2. Operational Security (OPSEC) Training: All on-site Contractor employees shall complete Center for the Development of Security Excellence OPSEC Awareness, Unauthorized Disclosure of Classified Information for DoD and Industry, Insider Threat Awareness, and Introduction to Information Security courses or authorized DoD Component equivalents. Training will be provided by the host unit and shall be completed by the Contractor within 60 days of contract award, and for each new Contractor employee thereafter.

3.1.2. Facilities.

The Government will provide the Contractor with facilities, equipment, and information, as defined below, necessary to perform the tasks stipulated in this contract.

Facilities include office space in unclassified work areas. Equipment includes computers (unclassified), desks, chairs, access to printers, unclassified network, copy machines, and telephones (secure, DSN, commercial access capabilities). These items are incidental to the place of performance and remain accountable to the Government. In addition, the Government shall require each individual Contractor employee to sign hand receipts for all Information Technology Equipment (ITE) that they exclusively use (i.e., all equipment on their desks). Contractor employees are not required to sign for multiple users ITE such as network equipment, network printers, and servers. Information includes all reference material or documentation required to perform. All facilities, equipment, and information used by the Contractor will remain the property of the Government and the Contractor shall return all facilities, equipment, and information to the COR or other designated representative upon the request of the Government or at the end of the contract period of performance.

Office space will be provided for up to 1 person for the day-to-day execution of the contract at each installation.

3.1.3. Utilities.

The Installations will furnish electricity and water for the performance of services in this contract. RAF Mildenhall, RAF Lakenheath and RAF Feltwell are not responsible for furnishing adaptors for connecting Contractor-furnished equipment to installation-furnished utilities. In buildings the Government is not able to provide electricity; the Contractor must use Generator power at no additional cost to the Government. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which includes turning off water faucets or valves after using the required amount.

3.1.4. Key Control

The Contractor shall establish and implement methods of ensuring that all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. Keys issued shall not be duplicated. Access to locked areas will be limited to Contractor’s employees only.

The Contractor shall report the occurrences of a lost key to the CO or COR and installation POC as soon as known and may be required to re-key or replace the affected lock(s) at the Contractor’s expense.

https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

3.1.5. Damage to U.S. Government Property

The Contractor shall report all damage to property to the COR of the respective installation before 0800 hours the next business day.

4. GENERAL INFORMATION

4.1. CONTRACTOR KNOWLEDGE, SKILLS, AND ABILITIES (KSA)/CERTIFICATIONS

The Contractor is responsible to identify and comply with all applicable requirements and codes, including all changes and amendments in effect on the date of contract award. The Contractor shall complete project requirements in accordance with the following identified regulations:

• Final Governing Standards for the United Kingdom (FGS-UK)

• The Control of Pollution (Oil Storage) (England) Regulations 2001

• DAFI 23-201 Fuels Management

• DAFMAN 32-1067Water and Fuel Systems

• Ministry of Defence Practitioner Guide (PG) 06-12

• Ministry of Defence Practitioner Guide (PG) 01-18

• Ministry of Defence Practitioner Guide (PG) 02-18

• Unified Facilities Criteria (UFC) 3-460-03 Petroleum Fuel Systems Maintenance, 24 August

• Traffic Regulations (AFI 31-204 and Supplements) latest edition

• Security Regulations (AFI 207-1 and Supplements) latest edition

• Accident prevention codes of the construction trade

The Contractor shall be responsible for identifying and complying with all applicable requirements as they pertain to the project requirements. Where a conflict with requirements is identified, advice should be sought from the CO in the first instance.

4.1.1. Contract Manager.

The Contractor shall provide a contract manager (primary and alternate) who shall be responsible for the performance of work and shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. The contract manager shall be available during normal duty hours (0700-1600). The Contractor shall be able to meet with the CO or COR to resolve any contract issues. The contract manager and alternate shall be able to understand, read, speak and write basic and technical English. The contract manager and alternate shall be able to speak English with sufficient structural accuracy and vocabulary to participate in most formal and informal conversations on practical, social, and professional topics. The Contractor shall provide to the CO, within five business days after contract award, the names, addresses and phone numbers of the contract manager’s supervisor, contract manager, and an alternate with authority to act for the Contractor If the contract manager cannot be contacted. The Contractor shall notify the CO and COR, in writing or email, of any changes to the primary or alternate contract managers at least 10 working days prior to the change taking effect.

The Contractor shall ensure the necessary actions are proposed and taken to ensure there are no impacts to the contract schedule or costs associated with any changes to contract personnel.

4.1.2. Travel

The Contractor shall be responsible for providing vehicles necessary for all transportation and access to all organizational fuel tanks to meet the requirements of this PWS. This includes transportation between Lakenheath, Feltwell and Mildenhall as needed. The Contractor shall secure the necessary flight line driving license(s) and restricted area badge(s) to access those tanks in these applicable locations.

4.1.3. Phase-In/Phase-Out Transition Period

To minimize decreases in productivity and to prevent negative impacts on other services, the Contractor shall on-board personnel during the sixty (60) day phase-in/phase-out periods. During the phase-in period, the Contractor shall familiarize themselves with performance requirements in order to commence full performance of services on the period of performance start date.

4.2. PLACE OF PERFORMANCE

• RAF Lakenheath, United Kingdom

• RAF Feltwell, United Kingdom

• RAF Mildenhall, United Kingdom

4.3. HOURS OF OPERATION

4.3.1. Continuity of Operations.

The Contractor shall ensure continuity of operations during periods of personnel turnover and long-term absences. Long-term absences are considered those longer than two weeks duration. The current delivery schedules may also change in future. The Contractor shall be notified of any changes to the fuel supply contract or delivery schedule as soon as is reasonably practical.

4.3.2. Normal Base Hours.

Base hours of operation are 07:00 – 16:00. The Contractor may find it necessary to deviate from the normal base hours of operation, to ensure timely completion of work under this PWS at no additional cost to the Government. Changes to standard work hours will be coordinated and approved by the COR and CO ensuring a minimum of 40 hours per week is provided.

On a typical peak-period fuel delivery day, the Contractor will need to be on duty during the hours of 0730 to 1200 to escort fuel deliveries.

The Contractor shall coordinate all work to be accomplished IAW contract with the facility manager when applicable. Tank management services may be required during non-business or off-hours (early AM or late PM), Monday through Saturday, except for US Government holidays, US Government installation down days, and United Kingdom national holidays.

4.3.3. Holidays.

4.3.3.1. U.S. Federal Holidays. The Contractor is not required to work the following United States federal holidays: New Years’ Day, Martin Luther King Jr Day, President’s Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day.

4.3.3.2. U.K. Bank Holidays. The Contractor is not required to work the following U.K. bank holidays: New Year’s Day, Good Friday, Easter Monday, Early May Bank Holiday, Spring Bank Holiday, Summer Bank Holiday, Christmas Day, Boxing Day. If a bank holiday is on a weekend, a ‘substitute’ weekday becomes a bank holiday, normally the following Monday.

4.3.3.3. The Contractor shall account for these holidays when managing tank fuel levels and developing delivery schedules to ensure any necessary coordination with base staff is accomplished prior to Federal holidays.

4.3.4. Mission Essential

These services are not considered mission essential. The Contractor is not required to perform services under crisis or emergency conditions. Should a crisis be declared, the CO or their representative will verbally advise the Contractor of the revised requirements, followed by written directions.

Work stoppages may occur during the execution of this PWS due to military exercises or operations.

During these times, access to areas supporting the exercise or operation may be curtailed or not allowed. During scheduled and unscheduled exercises or operations, the Contractor should be prepared to move to other work locations or suspend operations at no additional cost to the U.S. Government.

4.4. SECURITY REQUIREMENTS

The Contractor shall comply with all requirements and procedures IAW DAFFARS 5352.242-9000, Contractor Access to Air Force Installations.

The content and details of security documentation developed and maintained under this contract is and shall remain the property of the U.S. Government.

Contractor employees shall comply at all times with all RAF Mildenhall, RAF Lakenheath and RAF Feltwell security requirements imposed by the respective Installation Commander while on the premises.

The Contractor shall obtain all necessary passes, decals, badges, or other items required for unescorted access to perform contract services. The Contractor is responsible for accountability of all such media, which shall be surrendered to the Security Forces Squadron Pass and Registration Section upon completion or termination of the contract or upon termination of an individual’s employment for the Contractor. The Contractor shall comply with all policies regarding entry to the installation, rules of the road, contingency operations compliance, and photography prohibitions. Contractor employees are authorized entry to each installation for the purpose of work under this contract only and are not authorized in other facilities or areas without prior government authorization. The Contractor shall monitor its employees to ensure all information remains current. Additionally, there are tasks within this PWS that require access to restricted areas such as the airfield and flight line to complete project activities. The Contractor shall complete all paperwork and training required and must be able to obtain a Restricted Area Badge and Flight Line Driver’s License. The base shall support the Contractor in obtaining these requirements.

4.5. BASE ACCESS

4.5.1. The Contractor must be aware that entry requirements are subject to change due to installation and world situations. All employees may be subject to a background check through the appropriate host nation agency checks to include but not limited to Security Forces Management Information System (SFMIS), MODLO, Federal Bureau of Investigation (FBI), and/or other Ministry of Defence (MOD) agency for base access.

The current security procedure requires all Contractor vehicles to enter through each installation as indicated below only. Contractor vehicles may be subject to search prior to gaining base entry. The Contractor should plan and allow for delays to accommodate security procedures. The driver and any passengers must present a valid (Base issued) Contractors ID Card.

RAF Lakenheath – Gate 8 RAF Feltwell – Main Gate RAF Mildenhall – Gate 15

The Security Forces Pass & Registration office hours of operation are typically 0700 - 1600 and are located at each installation’s Main Gate. All offices are closed on US Federal Holidays and Wing and Family down days. During normal duty hours all base access and vehicle passes must be obtained at this office prior to entering the base. After hours passes may be obtained from the gate personnel.

4.5.2. Base Pass Requirements

The Contractor shall submit a roster of all employees requiring access to the installation within 5 days of issuance of an agreement/award. The roster shall include the full name, current address, and date of birth of all contract personnel that will require access. the Contractor shall complete and maintain all security Clearances and background checks required by the base and unit security managers to obtain a base entry identification and Common Access Card for Non-Secure Internet Protocol Router (NIPR access). Additionally, Contractor employees shall submit their United States Social Security Number (SSN) and passport number, or two other documents (i.e. driver’s license and national insurance number) with corresponding issue and expiration dates. Please note that unescorted base passes take an estimated 90 calendar days to process (see para 3.3.3.). The Contractor shall verify that identification credentials presented by all Contractor and subcontractor employees to obtain security badges, passes, cards, or decals used during the duration of this contract are current and correct.

4.5.3. Host Agency Check (HAC) Vetting

All local national Contractor employees must undergo Host Agency Check (HAC) vetting prior to accessing RAF installations. The Contractor shall relay all employee information to the requiring activity’s HAC manager for processing. The Contractor shall complete the required documents and return them to the HAC Manager/COR within five (5) days. Documents include but are not limited to the following: NAC Cover Sheet; AF Form 2583, Request for Personnel Security Action; USAFE IMT 19, Residency Check for Employment with the United States Air Forces in Europe; Basic Check Verification Record (BCVR); and Ministry of Defense Liaison Office (MODLO) Proforma Packet for Security Clearance. If MODLO Proforma Packet is required (for foreign nationals), Contractor personnel will receive an online application link via the personal email address provided. Contractor employees shall complete the online application for background check within five (5) calendar days of receipt. If Contractor employees do not receive the email within seven (7) days, they shall notify the HAC manager. This process may take up to eight (8) weeks. During processing of the background check, the Defense Vetting Agency (DVA) may contact the employee via email, phone or post to request further information. Contractor employees are responsible to stay abreast of DVA email communications, (to include monitoring of personal inboxes and junk mail folders) in order to respond to the DVA in a timely manner. Approved security clearance is valid for five (5) years. The Government will not accept any employee with a federal conviction (or host nation equivalent) in their background check. Contractor employees who are U.S. citizens shall complete all required documents except MODLO Proforma Packet. Security clearance will be processed with requiring activity’s Security Manager.

4.5.4. Processing.

For access to multiple installations, the Contractor must follow procedures identified in AFMAN 31- 113 USAFE Supplement (section 2.10.4.1.1). This section states the following: “If multiple installations are required for an installation pass, the sponsoring official will route a memorandum request thru each installation to justify access and acquire approval. The sponsoring installation will be responsible for performing all components of the background/Host Agency Check and/or equivalent and providing copies of the results to other installations upon request. Only one host nation check is required. Once the approving installation provides a favorable host-government law enforcement check and the approval of the installation commander, then the requesting installation may issue an installation pass with the requested regions.”

The HAC manager is the initial approval authority who forwards the paperwork to the appropriate Security Forces Squadron (SFS) for processing. The HAC manager will receive an email confirmation when SFS submits the documents to MODLO. At that time, the employee may receive a “Red Top” escorted temporary installation pass. Upon completion of MODLO checks, the employee may receive a “Green Top” unescorted installation pass.

4.5.5. DD Form 2875

The Contractor shall complete Part I of the DD2875 System Access Authorization Request form to gain access to the Government unclassified computer network and associated systems required to perform all duties of this PWS.

4.5.6. Access Coordination

The CO or COR shall inform the Contractor of any areas of the base that require the Contractor to be escorted at the start of the contract. The Government representative (facility manager/user/occupant) will be responsible for providing access, escorts, or temporary visitor access badges for Contractor personnel while performing their duties in these designated areas. The Contractor shall be responsible for scheduling access/escorts/badges by contacting the facility manager/user no less than 14 calendar days prior to the date requiring access to the Entry Control Point of the restricted/controlled area.

4.5.7. Escorts

The Contractor will be responsible for escorting any required subcontractors in the performance of this PWS and will follow all instructions of the base Security Forces personnel.

4.5.8. Access Revocation

The Installation Commander reserves the right to deny restricted area entry to any Contractor employee whose HAC is unfavorable, and the right to terminate the entry of any employee upon disclosure of information indicating the individual’s continued entry to a secure area is not in the best interest of national security.

4.5.9. Base Pass Return

The Contractor shall return all employee base passes to the CO, COR, or HAC manager if employees are terminated or no longer employed for this contract. If the Contractor cannot return the base pass, the Contractor must report the First and Last Name, Date of Birth, and the reason they are no longer employed to the CO, COR, and HAC manager within three (3) calendar days of termination or leave of absence.

4.6. OPERATIONAL SECURITY (OPSEC)

4.6.1. The Contractor shall adhere to the following minimum requirements in support of this requirement:

4.6.2. Contractor personnel shall not discuss Government operations in public or over unprotected or unencrypted communications. The Contractor shall only transmit Controlled Unclassified Information (CUI) as directed in this PWS.

4.6.3. The Contractor shall not post to company websites, publications, newsletters, or other media any images, data or information that reveal sensitive Government operations, personnel, equipment, CUI or classified information. When in doubt, the Contractor shall coordinate company press releases related to this contract through the COR and CO.

4.6.4. Because observation of events, operations, physical changes, etc. may reveal National Security Information, specific restrictions are needed to preclude unintentional release of this information to unauthorized parties. Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793. Therefore, Contractor personnel shall not disclose to unauthorized third parties, post to unofficial sites (including social networking sites) any images, data/information, or observed events that reveal sensitive Government operations, personnel, and/or equipment, including, but not limited to:

4.6.4.1. Tactics, techniques, and procedures; production or work schedules; any visible or concealed modifications, upgrades, additions to vessels, aircraft, weapons or equipment; increases, changes, or decreases in work/deployment frequency or government personnel, vehicle, vessel, or aircraft movements; specialized equipment orders, deliveries, shipments, etc.

4.6.4.2. The Contractor shall report unauthorized disclosures and attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract to the COR and

CO.

4.6.5. The Contractor shall remove Government-issued badges, and identification and/or conceal from plain sight when off base. The Contractor shall not leave Government-issued identification in vehicles or unprotected areas. The Contractor shall not duplicate, copy, or loan badges and passes to others. The Contractor shall immediately report lost or stolen identification badges, vehicle passes etc. to the COR, CO, and Installation Security Office.

4.6.6. The Contractor shall practice OPSEC and implement countermeasures to protect critical information (CI) and other sensitive unclassified information, if applicable. Protection of CI shall include the adherence to and execution of countermeasures which the Contractor initiates or as provided by the COR and/or CO, for CI on or related to this PWS. The Contractor shall utilize the Wing OPSEC Policy and Critical Information and Indicators List (CIIL) per 48 FW, 100ARW and 352 SOW directive(s) as applicable, to protect critical but unclassified information.

4.6.7. If Contractor will have access to on-base facilities or other government facilities for 30 days or longer, such as embedded contractors or participates in operations, the Contractor must complete applicable training and awareness familiarization.

4.6.7.1. Initial training may be provided by computer-based training, live training, or a combination of both. Live training may be accomplished by an OPSEC coordinator, Wing OPSEC Signature Manager, or POC from the unit requesting the contract. Online training may be accomplished at https://www.cdse.edu/Training/eLearning/GS130/.

4.6.7.2. The Contractor shall ensure all employees with 30 days or longer access to on-base facilities complete OPSEC training before starting performance on this contract.

4.6.7.3. The Contractor must maintain individual training records for compliance purposes and provide training records to the COR and/or CO when requested.

4.7. SECURITY CLEARANCES

4.7.1. Badges.

The Contractor shall provide identification badges for their employees. All Contractor personnel shall wear these badges while on duty on the Government site. Badges shall identify the individual’s name, company name, and the clear, distinct marking “Contractor.” Size, color, style, etc. are to be mutually agreed to by Contractor and Government. The Contractor’s identification badge shall not be used as a requirement for installation entry, or for entry into Government-designated controlled or restricted areas.

4.7.2. Restricted/Controlled Areas

Contractor performance within all restricted and/ or controlled areas shall require Contractor compliance with various levels of security and established personnel security entry control procedures.

The Contractor shall ensure all Contractor employees performing services in secured areas are processed for a controlled area, limited access, or visitor badge by the Entry Controller of the restricted/controlled area. Outside contents to include but not limited to bags, containers, vehicles, etc.

are subject to inspection prior to entering and leaving a restricted/controlled area and prohibited and/or misappropriated items will be confiscated.

4.7.3. Property Protection

Property protection for the Government-owned facility where the Contractor’s primary work center is located is the responsibility of the local facility manager and local Government Security Manager, or their duly authorized representative IAW AFI 31-101, The Air Force Installation Security Program and command/local directives. The Contractor shall safeguard all Government-owned equipment and materials in his/her possession or use.

4.7.4. Contractor Vehicles

Contractor vehicles must be properly registered and always be maintained in a safe and operational condition while on the installation.

4.7.5. Safeguarding Classified or Unclassified Information.

The Contractor shall meet Air Force standards for storing, processing, and handling classified information and systems. Additionally, the Contractor shall surrender all resources (e.g. maps, publications, instructions, photos) provided by the Government to assist the Contractor in the performance of this contract upon termination of employment, termination of the contract, or the end of the contract performance period.

4.7.6. Non-Disclosure Agreements.

To safeguard information, non-disclosure agreements may be required for all Contractor personnel performing on this contract.

4.7.7. Privacy Act.

Performa…

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