Attachment_1_-_Statement_of_Work.doc

Statement of Work for Electronic Lock System

1. Description of Work: The Unaccompanied Housing Office requires a new electronic card reading locking sytsem, to replace all worn/damaged/life expired mechanical locks in 3 dormitory facilities at RAF Mildenhall. The contractor shall provide, all personnel, tools, equipment, transportation, and supervision, (if required) to complete the installation of the electronic card reading locking system. All contractor works shall include the design, supply, shipping, delivery, installation, commissioning, set-up, training and maintenance service. The total quantities of required items are shown at Appendix A.

2. Supply: The contractor(s) shall supply the items listed in Appendix A to fit on existing dormitory room doors. The specifications listed are to be met or match same as existing. Any differences in specifications must be brought to the attention of the Contracting Officer. All equipment shall be supplied with sufficient batteries as required. The system must be fully compatible with the current Onity system used on other dormitory buildings. Any key coding machine must code keys suitable for us with Onity, and any Onity coded card must work in the provided locks.

3. Shipping: The contractor(s) shall arrange shipping and delivery for all required items in Appendix A, The arrangements for Customs Clearance and delivery of items to the contractors storage facility in the UK, shall be the responsibility of the Contractor at no additional charge to the US government. The contractor shall provide all shipping details to the US government representative and shall inform the representative when deliveries of items are expected at the storage facility.

4. Delivery: The contractor shall coordinate delivery of all items to RAF Mildenhall, when ready to carry out the installation. Delivery will need to be coordinated through the 48th Contracting Office and the customer (the Unaccompanied Housing Office). Points of contact will be supplied upon award. The contractor will be required to arrange escort services onto RAF Mildenhall with 100 CES – Unaccompanied Housing Office. The contractor shall be responsible for all unloading, and resources, (including manpower and equipment). US Government shall not be responsible for any delays resulting in shipping costs/delays if a consolidation point is used.

5. Installation: Installation dates shall be coordinated and agreed through the Dormitory Management Office upon award. The contractor shall deliver the items and install as per the manufacturers guidelines IAW the agreed installation schedule. The contractor shall replace all existing mechanical locks with the new locking system and dispose of the old locks appropriately. Making good around the door locks and frames shall be required. This shall include repairs to the woodwork, door, frame or re-painting of any area damaged or left exposed as part of the installation process. Use of mechanical handling equipment may be permitted. Details of such equipment shall be passed to the 48th Contracting Office and the Unaccompanied Housing manager for approval prior to use. All items shall be unpacked and fully assembled according to the manufacturer guidelines. The contractor shall ensure that detailed assembly instructions are included for all newly installed items (listed in Appendix A) and are supplied to the Unaccompanied Housing Office after installation. The contractor shall be liable for any damage caused to US government property during this contracted service. Installation contractors shall be escorted, unless they have a valid contractor installation pass may require security clearance to access the installation un-escorted. All details of installation crew shall be provided at time of award. No room is to be left unsecure at any time in a dormitory building.

6. Set-up/Commissioning/Training: The contractor shall be responsible for the setting up and testing of equipment, card encoders, hardware, software and all associated infrastructure in order to fully commission the systems prior to completion of the installation. The contractor shall also be responsible to provide on-site training for up to 5 USVF employees on how to operate the system, diagnose simple technical issues and carry out battery replacements/minor maintenance prior to completion of the project.

7. Warranty / Maintenance: The contractor shall provide a 12 month warranty for all locks and equipment covering manufacturing defects, defective workmanship and defective installation. The maintenance plan will cover hardware and software licences and support as detailed in Appendix A.

8. Removal of Waste: At the end of each working day, the contractor shall remove all residual waste caused by the unpacking of new items and the old units from RAF Mildenhall, and dispose of all waste IAW UK laws and regulations.

10. General Information:

10.1 Working Hours and Holidays.

10.1.1 Business Hours:

Dormitory Management Office, RAF Mildenhall Monday - Friday 08:00 - 16:00

10.1.2 Recognized Holidays. The contractor is not required to provide services on UK holidays. The relevant recognized holidays include:

National holidays subsequently declared by Her Majesty’s Government shall likewise be considered official holidays.

Note: The Government will not accept any cost liability for submitted proposals.

APPENDIX A:

Quantity

DORM LOCK SYSTEM REQUIREMENTS (all items require Installation, set-up, training for 5 staff and commissioning as required)

1. Electronic Key Kiosk

2. Electronic Key Card Encoding Machine

3. Card Reading Electronic Locks with mortise & half cylinder

a. Dorm 107 (144 rms)

b. Dorm 108 (89 rms)

c. Dorm 111 (124 rms)

TOTAL

4. Key Cards – magnetic stripe

5. Spare Batteries (in addition to batteries supplied in lock)

6. Portable Programmer

7. Maintenance Package – 12 Mnths

8. Software Licence – 12 Mnths

9. Software Licence – 12 Mnths (Option year 1)

10. Software Licence – 12 Mnths (Option year 2

NOTE: The above items are supplied by the Contractor and delivered to the respective dormitories as listed above and installed. The kiosk will be installed in Dormitory 210 [Point of contact to be provided at time of award] Unaccompanied Housing Office, 100 CES/CEIH, Bldg 231, RAF Mildenhall, Suffolk, IP26 8NG, United Kingdom.

TECHNICAL SPECIFICATIONS - Brand name or Equal:

Items

Description 1.

Electronic Key Kiosk

• Brand name or Equal: Kaba K-COD 200

· Must be compatible with Onity Cards and readers

Dimensions:

· · Height: 62”

· · Width: 28”

· · Depth: 30”

· · Weight: 250 lbs.

Features and Benefits:

· Self-service keycard dispensing

· ADA design

· Magnetic stripe keycard support

· Low card indicator alert via e-mail

· Retract and retain Feature (for cards not taken by resident)

· Fixed mounting options

· Multi-language options

· 3 year warranty

Custom Programming Capabilities:

· Name length

· PIN code length

· » Duration of temporary keycard validity/expiry

· » Registration attempts allowed

· » Number of keycards/cycle

· » Tamper features

· » Number of keycards/person

· » Audit trail

Specifications:

· 19" Acoustic pulse color touchscreen

· Durable steel enclosure

· Low coercivity magstripe encoder

· Card capacity: 200

· Smooth-glide rail system

· Temperature operating range:

· 32 ºF to 104 ºF

· Operating humidity: 20% - 80%

· Ventilation/cooling system

· Standard 10/100 Ethernet

· 220V power

2.

Key Card Encoding machine

· Brand name or Equal: ONITY ENCODER HT22i

· Easy-to read widescreen display (at least 8 x 20 characters).

· Manual or motorized insertion for magstripe cards.

· Hot keys for frequently used functions.

· Audio-visual signal for valid card encoding confirmation.

· Can work in many different languages.

· High speed encoding at reception.

· Battery back-up (with 6AA batteries) to be able to continue encoding should the power supply fail (manual insertion encoder).

· Flexible three track capability to allow the programming of separate instructions for the electronic locking system, point of sale (POS) terminals, property management systems (PMS) and vending machines (only with motorized encoder).

· Incorporates the “uninterrupted key supply” function, which maintains the terminal in operation, should the third party interface fail.

· Optional automatic card feeder for groups’ check-in.

Memory

· Keeps record of the last 5.000 events (unlimited number if PC based system).

· Keeps in non volatile memory all the user card codes as PC backup (even if batteries removed).

Connectivity

· Standard parallel printer port, when using a stand-alone unit.

· Can work as an independent main station.

· Must be compatible with Onity locks and readers

· Must be complete with power supply adapter (220v input - 15v output)

3.

Electronic Key Card Lock w/mortise & Half Cylinder

· Brand name or Equal: ONITY LOCK TRILLIUM MAG GRANADA AWL EURO 5470 SATIN CHROME

· Satin Chrome Finish

· Off-line installation - no wiring required.

· Battery operated.

· Fits all types of doors, new or renovation.

Safety and security

· Allows limited access for authorised users and personnel in the context of accommodation operations.

· Enables the opening of the door and ensures user safety in 100% of cases.

· Anti-crush function: automatic unlocking from inside by action on the handle.

· Mechanical override option, visible or hidden.

· Complies with fire resistance standards.

Physical features

· Heavy duty, withstands intensive use.

· Opening mechanism through motorized clutch.

· Concealed screw design.

· Anti-vandalism, all sides closed to protect inner mechanism.

· LED lights to indicate lock status, including low battery, to alert staff without disturbing guests.

· Includes a low consumption clock/calendar to control card validity and shifts.

· Deadbolt operated by a thumbturn inside the room for added guest privacy and security ("Do-Not-Disturb" Function).

· Available in different finishes and with different handles.

· Automatic Handle Return.

· Free wheeling: handle ½ free if inactivated.

· Plates available to cover previous holes on the door in renovation projects.

· Powered by max. 4 standard AA batteries.

· Battery life of around 20,000 operations (2-3 years under normal use).

· Batteries on the outside.

· Protected against electrostatic discharges.

· Corrosion resistant case.

· Special version to withstand outdoor conditions available.

Reading

· Lock ensures accuracy by reading the magstripe card twice, at insertion and retrieval.

· Non-volatile memory records the last 500 user openings including date, time and card type used.

· Card insertion mechanism includes a stop, as opposed to sweep systems.

· Includes Pic Flash microprocessor enabling to reprogram the lock.

Other Functions

· Programmable to customers’ needs, “office-mode” function (free passage), etc.

· Programmable for opening after removing the card, or just upon insertion.

· Programmable to automatically lock after lever return, protecting guests.

· Automatic closing.

· Locks packed in recycled cardboard boxes to comply with environmental protection legislation.

Mortise Lock Brand name or Equal:: EURO MORTISE 70/23 ROUND CHROME

· Euro mortice lock

· Non-handed (Right & Left)

· Anti panic function & Anti Thrust latch (security pin)

· Available Backsets : 50, 60, 70mm

· Standard faceplate : 240 x 23mm

· Finish : Satin Chrome (626)

· Meets European standard UNE 97-320- 88 (grade B. Maximum).

· Finish tests: abrasion, corrosion, moisture, scratch, UVA.

· Auto Latch (latch extra-projected until 16,5 mm and blocked).

· Anti thrust latch.

· High security bolt.

Cylinder

· HALF CYLINDER 35X10 SATIN CHROME

4. Key Cards

· Standard ISO/ABA magnetic stripe cards.

· Magnetic head reads both low (400 oersted) and high (between 2700 and 4000 oersted) coercivity cards.

· Customisable design. (Cards to be blank)

· Qty in addition to batteries required to operate locks, hand-held programmer etc

6.

Portable Programmer

· Brand name or Equal: ONITY PORTABLE PROGRAMMER v7 + ADVANCE ADAPTOR

· Handheld unit, easily portable.

· Enables data transfer between the front-desk and the locks (and vice-versa), as well as other off-line options.

· Programs, initializes and updates the locks.

· Tests main lock functions, including battery level.

· Retrieves the audit trail from locks, wall readers and safes in a PC transferable format.

· Includes buzzer for communication steps and errors.

· Allows opening locks in emergency cases (even if lock has no batteries).

· Allows uninterrupted front desk operation at all times.

· 2 x 16 character display.

· Powered by max. 4 standard AA batteries.

· Battery life of approx. 3.000 communications with the locks.

· Connection to the locks: through “Jack” type terminal wire.

· Connection to the system PC: through 9 pin connector.

Additional Specification:

Management system

· PC based or stand-alone (optional).

· Designed specifically for hospitality users.

· Able to manage any size properties.

· Works with magnetic stripe technology.

· Enables different levels of programming access.

· User friendly

· Available in many different languages.

Networking

· Able to have a Multi-Front-Desk configuration, linking up to 100 networked encoding stations.

Master key management

· OmniMaster masterkeying system allowing up to 5,000 master cards identified by user name.

· Up to 15 different master cards per lock.

· Master cancellation per individual user (not per user group), with the use of the revalidator.

· Staff time control: 999 time zones per shift, 8 shifts per lock, 3 day types, 2 valid periods/day.

· Programmable functions (shift, office mode, privacy override, blocking override, validity time)

· Advanced Suite management.

Interfaces

· Direct interface with any PMS or POS system.

· TCP / IP enhanced Interface or Serial RS232 Interface.

Compatibility

· Windows® 95 / 98 / NT / 2000 / XP / Vista / 7 / 10 compatible.

· Able to control other off-line and/or on-line devices in addition to the electronic locks, such as room safes, energy saving devices, card readers, card identifiers, etc.

· Compatible with remote encoding and kiosk, Safes and Energy Management Systems.

· Upgradeable to more advanced system versions.

Other Functions

· Each new guest card overrides any previous guest card, preventing re-entry.

· Up to 8 authorizations per card to access optional services.

· Opening and/or restricting access for certain cards to the property’s public areas (swimming pool, lifts, fitness room) or other private areas.

· Encoding cards prior to the guest's arrival.

· Encoding several cards for the same guest/lock.

· Encoding the guest name and the group name on the magnetic stripe.

· Cancelling a card to prohibit all access with it.

· Audit function: Shows a list of the last 5000 card encodings, including master code changes (unlimited number if PC based system).

· Advanced Suite management: If suite rooms are rented separately the main exterior door will open with all cards for each of the individual suite rooms.

· Selective function: A corridor lock can be opened with all the keycards that open the locks behind it.

Multifunctional cards

· Blocking card: Blocks a particular lock and unblocks it when inserted again.

· Diagnostic card: Checks the reader and batteries status.

· Emergency card: Opens all doors and cancels privacy function in case of an emergency.

· Group cards: pre-encoding a collection of cards for a group of guests prior to their arrival without cancelling cards of guests using same rooms at the time.

· Guest cancelling card: prevents a guest from gaining access to a specific room.

· Master cancelling card: Cancels a specific master card in selected locks.

· Multiple door card: gives access to up to four rooms.

· One shot card: Enables to open a lock just once (ie. for contractors).

· Programming card: Can program a lock should the encoding station stop working.

· Spare cards: to use temporarily if front desk happens to have problems to encode cards.

7.

12 (months, plus option years)

· Maintenance and Software License;

· Support – software bug fixes and security updates

· Hardware maintenance and all replacement parts

· 6 days, 12-hour telephone helpdesk

· Remote and onsite support

· SLA confirming response times

· Software License;

· End user license agreement and usage allowance

· Upgrades