FA521526Q0028 - Wings of Aloha Event Support PWS (Amended).pdf

Performance Work Statement (PWS) Wings of Aloha (WoA) Event Support

05 August 2026

1. GENERAL PROCEDURE:

1.1. The Contractor shall provide event transportation, sanitation, and waste management support for the Hickam Open House “Wings of Aloha” on 11 September 2026 (Optional School Shuttle Service) and 12 September 2026 (Primary Public Shuttle Service) as detailed herein.

1.1.2. The Contractor shall provide shuttle transportation services between the following designated primary locations:

Off-Base Node: Navy Exchange (NEX) Parking Lot (Blue Lot) — 4725 Bougainville Dr, Honolulu, HI 96818

On-Base Node: 37 Vandenberg Blvd, Joint Base Pearl Harbor-Hickam (JBPH-H), HI 96853

1.1.3. The Contractor shall provide all personnel, supervision, vehicles, vehicle maintenance, fuel, insurance, supplies, and equipment necessary to safely transport event attendees to and from the designated locations. Passenger safety and security are of the highest priority.

2. BUS TRANSPORTATION, ROUTES, AND SCHEDULE:

2.1. Primary Requirement (Saturday, 12 September 2026): The Contractor shall provide ten (10) motorcoach buses to support public shuttle transit between the NEX Parking Lot and 37 Vandenberg Blvd.

2.2. Route and Schedule Management: The Contractor shall develop a finalized route plan and a bus schedule aligned with the event schedule. The Contractor shall review the tentative schedule provided in the solicitation package and present optimization recommendations based on their professional routing experience.

2.3. Dispatch Personnel: The Contractor shall provide a minimum of one (1) Dispatcher at the NEX Parking Lot and one (1) Dispatcher at the JBPH-H event drop-off/loading zone to manage the flow of buses in accordance with the finalized schedule.

2.4. Loading Zone Continuity: The Contractor shall ensure that a minimum of one (1) bus is positioned at the active event loading zone at all times during outbound hours, ensuring attendees can board immediately without waiting.

2.5. Route Deviations: The Contractor shall not deviate from finalized routes and schedules unless authorized in writing (email acceptable) by the Contracting Officer (CO) or Contracting Officer Representative (COR). In the event of a natural disaster, severe storm, road closure, or uncontrollable traffic event, the Contractor shall coordinate an alternate route with the COR and maintain transportation services to/from the original destinations.

2.6. Driver Compliance: The Contractor shall remain in strict compliance with all State of Hawaii laws and regulations limiting driver hours of service.

2.7. Driver Breaks: All vehicles shall be locked, secured, and empty of passengers during driver lunch and break periods.

2.8. Departures: Drivers shall depart within prescribed time blocks. However, drivers are authorized to depart ahead of schedule if the bus reaches maximum passenger capacity.

2.9. Standby Fleet: When contracted buses are not actively running a route, they shall remain on standby at a designated location on Hickam AFB or be immediately available for recall in the event of a contingency route activation or mass evacuation.

2.10. OPTION CLIN — FRIDAY SCHOOL SHUTTLE SERVICES (11

SEPTEMBER 2026):

2.10.1. Scope of Option: The Government reserves the right to exercise an option for ten (10) motorcoaches to transport local school groups to and from JBPH-H on Friday, 11 September 2026.

2.10.2. Option Exercise Notice: The Government must notify the Contractor in writing of its intent to exercise this option no later than twenty (20) calendar days prior to the performance date (on or before 22 August 2026).

2.10.3. Execution and Route Notice: If the option is exercised, the Government will provide the Contractor with the finalized list of participating schools (selected from the pool of potential schools listed in Section 2.10.6 below), student counts, specific pickup locations, and final execution schedules no later than ten (10) calendar days prior to the performance date (on or before 1 September 2026).

2.10.4. Fleet Efficiency: If exercised, the Contractor shall utilize the same ten (10) motorcoaches allocated for the Saturday event to perform these Friday services. No separate fleet mobilization fees shall be charged.

2.10.5. Supervision and Vetting: School teachers and adult chaperones will accompany all student groups and will remain onboard the buses at all times to handle youth supervision. Standard base vetting (Pass & ID) applies to all drivers; no specialized youth-safety or background checks are required beyond standard military base access vetting.

2.10.6. Potential Participating School Pool: If the option is exercised, the selected schools will be designated exclusively from the following regional list of potential participating institutions:

1. Pearl Harbor Kai Elementary — 1 Cochell Ct, Honolulu, HI 96818

2. Kapolei Middle School — 91-5335 Kapolei Pkwy, Kapolei, HI 96707

3. Kaimuki High School — 2705 Kaimuki Ave, Honolulu, HI 96816

4. Honouliuli Middle School — 91-1001 Kualakai Pkwy, Kapolei, HI 96707

5. Farrington High School — 1564 N King St, Honolulu, HI 96817

6. Castle High School — 45-386 Kaneohe Bay Dr, Kaneohe, HI 96744

7. Aliamanu Middle School — 3271 Salt Lake Blvd, Honolulu, HI 96818

8. Aiea Intermediate School — 99-350 Kulawea St, Aiea, HI 96701

9. Radford High School — 4361 Salt Lake Blvd, Honolulu, HI 96818

10. Aiea High School — 98-1276 Ulune St, Aiea, HI 96701

11. Our Lutheran - Cross Academy — 95-1035 Meheula Pkwy, Mililani, HI 96789

3. EQUIPMENT REQUIREMENTS:

3.1. The Contractor shall ensure all vehicles meet the following specifications:

3.1.1. Primary Shuttle Fleet (Buses 1-8): Motorcoaches must accommodate a minimum of fifty (50) passengers. A minimum of five (5) buses within this fleet must be fully ADA-compliant for wheelchair/handicap accessibility. The Contractor shall prioritize and maximize the placement of these ADA buses on this route as it is the primary public transit node.

3.1.2. Standby/Surge Fleet (Buses 9-10): Motorcoaches must accommodate a minimum of forty-four (44) passengers. These buses shall be staged at a designated base location and placed on standby for immediate deployment in the event of passenger surges or emergency evacuations.

3.1.3. Climate Control and Safety: Each vehicle must be equipped with fully functioning air conditioning systems and passenger seatbelts.

3.1.4. PA Systems: Each vehicle must be equipped with a fully functioning microphone and Public Address (PA) system.

4. ADDITIONAL VEHICLE REQUIREMENTS:

4.1. All vehicles must meet current Federal, State, and Local licensing, registration, and safety standards.

4.2. The Contractor shall maintain back-up vehicles meeting the exact specifications of the primary fleet. In the event of a primary vehicle breakdown, a back-up bus must arrive to resume transit services within one (1) hour of notification.

4.3. All vehicles utilized under this contract must possess current registration in the State of Hawaii.

4.4. All vehicles must be clean, regularly maintained, and in excellent mechanical repair throughout the performance of this contract.

4.5. The Government reserves the right to inspect Contractor vehicles and equipment at any time to verify compliance. The Government may restrict the use of any vehicle found to be damaged, unclean, unsafe, or otherwise out of compliance. Such restriction shall not relieve the Contractor of their obligation to perform all required services.

5. SANITATION:

5.1. Sanitation Management: The Contractor shall provide, install, manage, and service portable toilets, handwashing stations, and associated waste removal.

5.2. Equipment Quantities: The Contractor shall provide thirty (30) portable toilets:

twenty-eight (28) single units and two (2) ADA-compliant handicap-accessible units.

Setup will be at a designated area on Hickam Airfield.

5.3. Handwashing Stations: The Contractor shall provide five (5) handwashing stations positioned immediately adjacent to the portable toilets.

5.4. Installation Timeline: All sanitation equipment shall be installed on-site on Thursday, September 10, 2026, and remain fully operational until all event attendees have departed on Saturday, September 12, 2026. The Contractor shall remove all equipment and waste no later than 1900L on Saturday, September 12, 2026.

Handwashing stations and toilets shall be cleaned and replenished as required.

6. CONTRACTOR’S QUALITY ASSURANCE PLAN:

6.1. The Contractor shall submit a comprehensive Quality Assurance (QA) Plan to the Contracting Officer. This plan shall outline the Contractor's management concept for compliance and must include:

6.1.1. Contingency Plan: A plan for transporting event attendees in the event of a bus breakdown, detailing how passenger delays will be mitigated to under forty-five

(45) minutes.

6.1.2. Driver Absence Plan: A protocol to immediately replace drivers due to illness or unannounced absences.

6.1.3. Severe Weather Protocol: Procedures for advising the COR of severe weather conditions that may warrant schedule adjustments. All schedule changes must be approved by the COR in advance.

6.1.4. Emergency Delays: Protocol to immediately notify the COR of severe weather or hazardous driving conditions resulting in delays exceeding 45 minutes.

6.1.5. Vehicle Inventory Management: An active list identifying all regular and replacement vehicles, to be updated immediately if a vehicle is swapped.

6.1.6. Accident and Incident Reporting: Procedures ensuring the COR is verbally notified within ten (10) minutes of any accident or incident, with a written report submitted to the COR by close of business (COB) the following day.

6.2. Any modifications to the approved QA Plan must be submitted to the COR and CO for approval at least seven (7) days prior to implementation.

7. CONTRACTOR’S PERSONNEL:

7.1. Qualifications: The Contractor shall provide personnel who are properly licensed, trained, vetted, and qualified. Contractor employees are employees of the Contractor and are not Department of Defense (DoD) employees for any purpose.

7.2. Professional Appearance & Age: Drivers must be twenty-one (21) years of age or older, possess valid Hawaii commercial driver’s licenses (CDLs) with appropriate endorsements, and maintain a neat, clean, and professional appearance.

7.3. Experience: Drivers must have a minimum of three (3) years of experience operating buses with a minimum capacity of forty-eight (48) passengers.

7.4. Driving Records: Drivers must have clean driving records with no DUI (Driving Under the Influence) offenses.

7.5. Communication: All Contractor personnel must be fluent in verbal and written English.

7.6. Base Access & Vetting: Immediately upon contract award, the Contractor shall submit a secure roster (Excel format) of all personnel (drivers, dispatchers, supervisors, subcontractors) requiring base access to the COR.

7.6.1. The roster must include: Full Name, Date of Birth (DOB), Driver’s License Number, and Social Security Number (SSN).

7.6.2. If access is required outside the core event dates (e.g., site surveys on Sept 10), the Contractor must provide a written justification to the COR.

7.7. The COR will sponsor the access roster and submit it to the JBPH-H Nimitz Visitor Control Center, Pass & ID, Special Events division for processing.

8. SUBCONTRACTING:

8.1. The Contractor must obtain written approval from the Contracting Officer prior to utilizing or replacing any subcontractor. The Contractor remains fully responsible for subcontractor compliance with all terms, safety conditions, and Quality Assurance requirements of this contract.

9. FAILURE TO PERFORM:

9.1. If the Contractor fails to perform the required services within the designated timeframes, the Government reserves the right to obtain backup services from an alternate source and charge the Contractor for any excess procurement costs. The Contractor must notify the Government within twenty-four (24) hours of any service omission or failure.

10. REPORTING REQUIREMENTS:

10.1. The COR will distribute satisfaction surveys to beneficiaries. The Contractor shall maintain transit logs to monitor timeliness. The Contractor must respond to any report of unsatisfactory service with a corrective action plan within five (5) working days of receipt.

11. INSURANCE REQUIREMENTS:

11.1. Coverage Requirements: Prior to contract award and performance, the Contractor shall secure and maintain Commercial General Liability, Automobile Liability, and Workers' Compensation insurance in strict compliance with the laws of the State of Hawaii.

11.2. Evidence of Coverage: The Contractor shall submit a Certificate of Insurance (COI) to the Contracting Officer indicating that all required coverages are active. The policy must stipulate a thirty (30) day written notice to the CO prior to any cancellation or material change in coverage.

12. SERVICE SUMMARY (SS):

The following Service Summary table outlines key performance objectives, evaluation methods, and performance thresholds critical to contract success:

Performance Objective

PWS Reference Method of Evaluation

Performance Threshold

Safety & Security Compliance

Section 1.1.3 Periodic Inspection 100% Compliance

Route Performance

Section 2.2 Periodic Inspection 100% Compliance

Contingency Route Transit

Section 2.5 Inspection upon occurrence

100% Compliance

Shuttle Schedule Adherence

Section 2.2 Periodic Inspection Minimum 85% On- Time Performance

Optional Friday School Shuttles (If exercised)

Section 2.10 Inspection upon occurrence

100% Compliance

Equipment & Vehicle Readiness

Sections 3.1 & 4.1 Periodic Inspection 100% Compliance

Accident & Incident Reporting

Section 6.1.6 Inspection upon occurrence

100% Compliance

Personnel Licensing & Vetting

Section 7.1 - 7.5 Random Auditing 100% Compliance

Insurance Coverage Maintenance

Section 11 Policy Review 100% Compliance

13. CONTRACT DATA REQUIREMENTS LIST (CDRL) SUMMARY:

All deliverables must be submitted directly to the Contracting Officer as scheduled:

Deliverable PWS Paragraph Submission Due Date

Price Quote N/A Due by solicitation closing deadline.

Bus Route Plan Section 2.2 Draft with Quote; Final within 5 calendar days post-award.

Bus Schedule Section 2.2 Draft with Quote; Final within 5 calendar days post-award.

Vehicle Asset List (Capacities, ADA status)

Section 3.1 Draft with Quote; Final within 5 calendar days post-award.

Sanitation Setup Plan Section 5.1 Draft with Quote; Final within 5 calendar days post-award.

Quality Assurance Plan

(QAP)

Section 6.1 Draft with Quote; Final within 5 calendar days post-award.

Base Access Roster (Excel format)

Section 7.6 Draft with Quote; Final within 2 calendar days post-award. Must be submitted no later than 11 August 2026.

Certificate of Insurance

(COI)

Section 11.2 Draft with Quote; Final within 5 calendar days post-award.