Attachment 05 Vendor Questions and Answers.pdf
PDF 83 KB Posted
- Attached to
- VOIP Training
- Solicitation number
- FA500424Q0047
About this file
This document contains the Vendor Questions and Answers for a federal contract opportunity for VOIP Training. The contract requires training designed for specific Cisco Unified Call Manager (CUCM) areas or operations, with the goal of qualifying trainees to administer and maintain the Eielson CUCM VoIP enclave and prepare them for Cisco certification testing. The key details covered in the questions and answers include requirements around Wi-Fi access, CUCM version compatibility, training duration, and specific CUCM-related topics that must be covered, such as VoIP components, protocols, gateway configurations, dial plans, Cisco Unified Border Element, traditional telephony connections, and Cisco Collaboration solutions architecture. The solicitation number is FA500424Q0047, the opportunity type is Solicitation, and the agency is the Department of the Air Force Pacific Air Forces. The response due date is 10:00 AM AKST on 24 September 2024.
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Attachment 05 Vendor Questions and Answers
• Will the students have access to Wi-Fi and if the computers being used could access labs for the training session. We have had difficulty on secure sites accessing labs before
We do have a wireless puck that can be used. But we are planning on using our gov laptops on our network to access their website.
• What CUCM + CUC version is required?
We are currently on V12.5, but I am not sure that is an option because Cisco this version is due to SUNSET in a few years. If V15 is the only option, its fine as there are plans to upgrade to it.
• Could you confirm if the start date is firm, or if there is any flexibility?
The start date listed as 1 Oct – 14 Oct is not firm. As listed on the PWS, the start date of the performance shall be agreed upon by the contractor and the Government post award.
• Confirm whether it’s acceptable to conduct the training over five days for each group of participants
Yes, that was the expectation - two forty-hour classes each with five students.
• Would ACUCM+AUC v15 course qualify?
Looking at the ACUCM+AUC v15 course does not cover everything in the requirements. The below requirements from the PWS appear to not be covered in the course:
• VoIP components of a VoIP network, VoIP protocols, special requirements for VoIP call, and Codecs.
• Configure gateway interconnections to support VoIP and PSTN calls.
• Basic signaling protocols used on voice gateways.
• Configure a gateway to support calls using difference call control and signaling protocols.
• Define a dial plan, describing the purpose of each dial plan component, and implement a dial plan on a voice gateway.
Amendment 01 Vendor Questions and Answers
• Implement a Cisco Unified Border Element (CUBE) gateway to connect to an Internet Telephony Service Provider.
• Investigate the use of various traditional telephony connections, such as FXS, FXO, E&M, T1 (CAS and PRI), and E1 (CAS and PRI.)
• Configure and troubleshoot Cisco’s new ISR routers and explore their DSP configuration (PVDM3 cards).
• Configure H.323 gateways and review their functions and operation.
• Configure Session Initiation Protocol (SIP) and Media Gateway Control
Protocol (MGCP).
• Experience G.711, and G.729 voice coding schemes.
• Configure Call Admission Control three different ways.
• Configure proper Caller ID.
• Experience real-world connections to PBXs, and the PSTN.
• Configure your router/gateway equipment to connect to out public dial plan network using different call control protocols and procedures.
• Describe the Cisco Collaboration solutions architecture.
• Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Protocol
(SCCP).
File details come from the government source that posted it. Updated .