SOC-E Industry Day Brief - 18 Feb 21.pptx

RPA SOC-E Industry Day 18 Feb 2021

This Briefing is:

UNCLASSIFIED

Headquarters Air Combat Command

THE INDUSTRY DAY PROCEEDINGS WILL BE RECORDED IN THEIR ENTIRETY

Welcome Mr. Steve Lahr

ACC AMIC/PMS

Agenda Topics of Discussion Administration Program Overview Mr. Tony Wheeler Program Manager

ACC AMIC/PMSU

Agenda

Multi-Domain Ops Div Chief

ACC AMIC

- Acquisition Team Roles & Responsibilities Mr. Tony Wheeler Program Manager

ACC AMIC

10:30 – 11:15 - Squadron Operation Center – Enterprise Program & Requirements Overview Mr. Tony Wheeler Program Manager

ACC AMIC

Contracting Officer

ACC AMIC

OPEN FORUM 18 Feb 21

Administration Industry/Attendee Information Provided via email to all registered attendees Briefing Zoom instructions Procedures for asking questions during open forum

Reference Documents Latest Draft PWS

Rules Of Engagement Questions

Communications with the Government Industry Day Questions:

Submit open forum questions in writing to UDG_ACCAMIC.PMCU_UASOCS@us.af.mil Proprietary Information:

Clearly identify to the Government any information you deem proprietary

Government will consolidate all non-proprietary written questions received and post the answers to beta.SAM.Gov

AMIC Overview

Direct Reporting Unit under ACC’s Deputy Commander

Provide cradle-to-grave integrated program, quality, and contract management for complex service acquisitions, as well as specialized contracting in support of ACC

Primary Mission Partners: ACC Directorates, ACC Tenants, ACC Wings, Partner Nations, CCMDs, and MAJCOMs

Manage 25+ complex programs supporting various mission sets

Contract portfolio exceeds $15B

AMIC Global Footprint

210 Contract Performance Locations in 61 Countries

AMIC Organizational Chart AMIC Director

(SES)

PK (NH -04)

Deputy Director, Contracting

PM (NH -04)

Deputy Director, Program Management

DD (O-6)

Deputy Director Det 1 North Warning Sys Ottawa, Canada

PMS

Multi-Domain Ops Division

PMT

CN&GT

Division

PMA

Aircraft MX Division

PCE

Civil Engineer Division

PMC

AFCENT Support Division

PLG

Logistics Division

DRQ

Quality Assurance Division

SEM

Sr Enlisted Manager

DRE

Executive Support

PKC

Contracting Division

PKS

Contract Spt Division

PKA

Contracting Division

PKB

Contracting Division

PKD

Contracting Division

JWAC

Contracting Division

DRR

Financial Mgt Division

DRJ

Legal Division

DRA

Plans & Programs Division Det 2

16 AF

Contracting Support

DSS

Director’s Support Staff 16 - Officers 114 - Enlisted 297 - Civilian 18 - CMEs

FY21 Total AMIC Manpower Workforce - 445

PKF

Contracting Division

ANTHONY WHEELER (AW) - Check for latest org Chart.

AMIC Integrated Culture Only SPO Type / Acquisition Center of Excellence organization in the Air Force Dedicated Program Managers, Contracting Officers, and Quality Assurance personnel Embedded Functional support (i.e., Comm/Electronics, Logistics, Civil Engineering, Finance, Legal, etc.)

Report to single Director ISO 9001 Certified

Utilize project management principles for complex service acquisitions – 24 PMP certifications Develop contracted programs and manage them with a mission-focused mindset (measure of our/your success)

Acquisition Oversight Acquisition falls under the Air Force Program Executive Officer for Combat and Mission Support (AFPEO/CM) portfolio

ACC, AFSOC, ANG, AETC, AFMC

Air Force Installation Contracting Agency (AFICC/KC):

Clearance Authority

Projected Milestones

SOC-E Program Overview

Mr. Tony Wheeler Program Manager

ACC AMIC/PMSU

Program Manager/Requirement Owner/Speaker

Overview Mission

Virtual Tour

Scope of Work

Locations

Performance Work Statement (PWS) Overview Description of Tasks Service Summary

Program Risks/Issues

Mission The RPA-SOC Enterprise provides operations and maintenance of equipment, and design/development of systems in support of combat lines. It provides critical C2 data, voice interconnectivity and video relays to enable pilots and sensor operators to fly and control Remotely Piloted Aircraft worldwide for ACC, Air National Guard (ANG), Air Force Special Operations Command (AFSOC) and Air Education and Training Command (AETC).

…self explanatory…

RPASOC Virtual Walk Through 18 Feb 2021

Medium Altitude UAS Division

Corey Collins SOC IPT Lead

AFLCMC/WIIV

Enabling kill chain dominance through decisive UAS solutions…on time, on cost

UNCLASSIFIED

REMOTELY PILOTED AIRCRAFT

SQUARDON OPERATIONS CENTER

UNCLASSIFIED

RPA Squadron Operations Center (SOC)

The RPA SOC hosts the technologies enabling Remote Split Operations (RSO) for the MQ-9 Reaper

RPASOC Role in MQ-9 Operations A/C = Aircraft AOC = Air Operations Center C2 = Command & Control C3 = Command, Control, & Comms CAOC = Combined Air Operations Center DCGS = Distributed Common Ground System DGS = Distributed Ground Station FMV = Full Motion Video GCS = Ground Control Stations JTAC = Joint Tactical Air Control RSO = Remote Split Operations VDH = Video Distribution Hub

Intel Coordination

COMMS

I N T E L C2

WEATHER

DIRECT

WARFIGHTER

SUPPORT

A/C Data, Sensor data, Situational Awareness

ROVER

AOR

DGS

CAOC

Relay SITE Vdh

JTAC

MCE GROUND CONTROL STATIONS

(Fixed or Mobile) Commercial satcom

FMV to DCGS C3/Situational Awareness/Msn Planning/Reporting

LRE

Line of sight A/C control

RSO

SOC

A/C Control

FMV

Sensor Data

ISR Data Users

MQ-9 & GCS Capabilities:

Takeoff / Landing Surveillance* / Attack*

* SOC Required to Complete Why is SOC Critical?

SOC Capabilities:

Dynamic Mission Coordination/Execution Weapons/Targeting Real-time Intel/Weather Video Distribution/Dissemination External User Interface

SOC Floor

Equipment includes:

Dell Wyse 5030 Zero Client Dell PowerEdge R340/R540/ R640 Servers Dell Precision 3930 Dell EMC ME4012 Storage SC5020 Storage Array KVM Extenders Velocity Matrix Router 160 Cisco Catalyst 9300 Series Clearcomm equipment

SOC Server Room

24 Racks (ANG baseline) 40 for Shaw Hot/Cold isles 2 CRAC Minimum Data passed to/from SOC/GCS Sample list of systems in rack elevations

GCS Support

Equipment includes:

Secure Link Manager Assembly (SLMA) HD Router Thinklogical 16 Port DVI Matrix Integrated Communications System (ICS) Clearcomm equipment PPO Racks MFW Racks

RPASOC Program Overview

Background History Initial standups were unsynchronized and inconsistent ANG, ACC, and AFSOC managed separately Program executed using fallout funds ANG provided funding to AFMC to support ANG operations Future Acquisition Strategy managed centrally (WII) All 3 MAJCOMS on common baseline

System Capabilities Hosts the technologies enabling Remote Split Operations (RSO) Acts as the central coordinating node for C2, DCGS, Supported Units Provides mission comms & SA to mission crews Conducts mission planning with mission partners (WOC, CAOC, DCGS, etc.)

Provides focused intel support & threat ID Provides tailored weather support Distributes video & tactical data link tracks Specifics Requirements Basis: Baseline Description Document (BDD), 2019 Major Customers: ACC, AFSOC, ANG Providers: 577th SWES (DPEM) Portfolio Assignment: PEO/ISR & SOF assigned by SAF/AQ Memo, signed 26 Apr 11 Description ACAT III Operations & Sustainment (O&S) Program ADM Signed 20 Nov 2017 Milestone C entry - TBD 25 SOCs in AF inventory – all support MQ-9 ops (5 ACC / 14 ANG / 3 AFSOC/ 3 AETC) Technical Refresh ongoing for life of program Primarily COTS equipment & technology MDA/PEO: ISR & SOF (Col Rogers) PM: AFLCMC/WII (Col Jiru)

577th SWES (Government Support) 577 SWES (Robins AFB) New site installs – engineering/design, procurement, kitting, shipping, software/hardware installation & configuration, accreditation Software patches – requirements, licenses, warranties, training, builds & monthly patch fielding Technology refresh installations – planning, site-coord, engineering/design, procurement, demolition, kitting, shipping, software/hardware installation & configuration, accreditation ISR Sustainment Engineering Center (ISEC) [577 SWES]

SIL

Software Block Cycle Updates Vulnerability Management Information Assurance Configuration Management

Data Management/Documentation Site Install Support Testing Deficiency Report Support Help Desk

Contractor Support Install-Warehouse (NTEK) Warehouse located in Warner Robins, GA New site installs and tech refreshes – engineering/design, kitting, shipping, hardware installation & configuration Firewall installs GCS modifications to support Audio Multi-Level System (AMLSv4) Contractor Field Service Representative (ANG CFSR duties) (CFFI) Install, configure, integrate, maintain, and provide training System administration of RPA-SOC databases and software as well as troubleshooting RPA-SOC Local Area Network (LAN) and Wide Area Network communications operations Troubleshoot connectivity issues for both Command and Control (C2) and mission equipment between the various nodes of the RPA-SOC enterprise system ANG – 14 SOCs at 12 locations CFSRs for ACC, AFSOC, and AETC differ in responsibilities ACC – Amentum through UASOCs contract – 5 SOCs at 4 locations AFSOC – Leidos – 3 SOCs at 2 locations AETC – Amentum through UASOCs contract – 3 SOCs at 1 location

163 ATKW

556 TES

124 ATKS

103 ATKS

162 ATKS

178 ATKS

214 ATKS

160 FTU

105 ATKS

108 FTU

138 ATKS

111 ATKS

2 SOS

33 SOS

3 SOS

172 ATKS

184 ATKS

136 ATKS

89 ATKS

20 ATKS

ANG

ACC

AFSOC

RPASOC Locations

50 ATKS

482 ATKS

9 ATKS

29 ATKS

6 RS

AETC

SOC Conversions The goal of the RPASOC program is to achieve a common configuration and functional baseline for all sites

Background Current SOCs have different configurations Conversion at each SOC institutes a common functional baseline and standard configuration Once conversions are complete, standardized tech refresh will be accomplished by kits Software is added, changed, or removed in a 6 month block cycle

Contract Scope of Work

Provide Squadron Operation Center (SOC) to support operations and Maintenance (O&M), contracted field service representatives, SOC SPO baseline installation and parts warehousing, and SOC Enterprise Services Support (ie, helpdesk, Aircraft Control Network (ACN) and Sensor Product Dissemination Network (SPDN) support)

Lead-ins describe scope of work…

Locations

CONUS

OCONUS

Specific places of performance will be identified in each Task Order’s PWS

PWS Overview

Program/Contract Management: Exercise management and control for performance requirements contained in PWS

Operations & Maintenance (O&M): Perform SOC O&M services for Air Combat Command (ACC), Air Force Special Operations Command (AFSOC), Air Education and Training Command (AETC). Additionally, perform SATCOM relay O&M at one OCONUS location

Contracted Field Service Representatives (CFSR): Provide CFSR support to Air National Guard SOC locations

Install/Warehouse Service: Provide teams to install SOC Baseline systems across the enterprise. Provide warehousing for installation materials and system spare parts

SOC Enterprise services: Perform services that support the overall enterprise ((ie, helpdesk, Aircraft Control Network (ACN) and Sensor Product Dissemination Network (SPDN) support)

Mission Support/Integration: Integrate contractor operations into on-base as required by PWS. Includes, but not limited to management of GFP/GFE, information/computer management and security

Lead-ins describe scope of work…

PWS Overview, cont.

Description of Services

Individual Orders will define specific requirements—information in PWS not all-inclusive

Contractors must be able to obtain and maintain capability to operate in Germany Foreign clearance guidance

DOCPERS/TESA

Regulations Authorities Country-specific rules for entering, exiting, working in and transiting

Provide personnel, services, equipment, material, etc. to support new or existing projects, programs, initiatives, processes, procurements, etc.

(Service Summary)

on meeting or exceeding PWS requirements and ensures compliance to all mandatory instructions, directives, statutory, and regulatory requirements. Reference: PWS Section A, Paragraph 2.0 Meet or exceed customer requirements and expectations. Establish unity of purpose and direction while maintaining an internal environment that fosters employee involvement in achieving mission objectives.

Personnel:

Maintain qualified workers to maintain equipment IAW mission requirements Data: CDRLs and Management Information System (MIS) 100% on time delivery and accuracy

Operations & Maintenance: Provide all long haul, command and control, video dissemination, and mission-specific equipment maintenance to meet or exceed performance standards. Reference: PWS Sect Paragraph 3.0 RPA-SOC GCSs remain in positive control of UAS > 99.998%.

RPA SATCOM Relay Circuits: Required response time during all Live Mission Operations shall be immediate.

Operational availability > 99.998%.

Schedule, perform, and document preventive maintenance (PMI) and servicing for all equipment within 10% time deviation Initial response time to point of failure within 15 minutes of call received by help desk 95% of the time.

732 OG only, notification provided to CORs and 732 OG of major outages within 15 minutes of event 95% of the time, and disruptions for the remaining 5% shall not exceed 30 minutes.

COMSEC equipment inventory current/100% accurate.

ITHAM inventory correct 90% of the time.

Licenses and warranties lists are current 90% of the time.

(Service Summary, cont.)

Correct identified deficiencies within ten (10) workdays of notification.

Ship materials and kitted equipment on time from the warehouse and provide inventory control. Reference: PWS Sect B Paragraph 4.0 Perform audits to verify 98% accuracy of the inventory. (DoDI 5000.46)

Correct identified deficiencies within ten (10) workdays of notification.

Program Risks Risk Event Risk Strategy Trained/Qualified Workforce

If the contractor fails to hire a workforce that maintains enough trained/certified/experienced personnel to accomplish mission needs, then mission degradation/failure could occur, resulting in increased Government surveillance, manpower requirements and cost.

Control

Require contractor propose action plan for achieving required levels of training and certification during contract transition and through the life of the contract

Program Risks, cont.

Risk Event Risk Strategy Quality Management System

If the contractor does not develop and implement an effective QMS in a timely manner, then this will lead to ineffective contract management, poor performance, and degraded data, resulting in increased Government surveillance, manpower requirements and cost.

Control

Include in Service Summary as a performance objective. Review and approve QMS during the first 90 days of contract, then QAEs perform QMS audits. Perform risk based surveillance.

Acquisition Strategy / Solicitation Overview Madison DeGruy Contracting Officer

ACC AMIC/PKAA

Key Contractual Aspects Contract Type/Period of Performance Source Selection Methodology - HTRO Price Evaluation Draft Request for Proposal (RFP) Posting Points of Contact

Contracting Overview

Key Contractual Aspects Solicitation Number: FA4890-21-R-0007

Total small business set-aside

Multiple Award Indefinite Delivery/Indefinite Quantity (IDIQ) acquisition strategy Target Awards Small Business - 3 awards 8(a) Firms – 2 awards

NAICS Code: 541513 – Computer Facilities Mgt Services Small Business Administration (SBA) Size Standard is $30 million

Government Furnished Property (GFP); Specific GFP requirement at task order level

Anticipate non-commercial acquisition (FAR Part 15)

Contract Type/ Period of Performance

Multiple Award IDIQ contract Firm-Fixed Price (FFP) w/ Cost-Reimbursable (CR) Line Items Potential use of incentives at task order level (i.e. incentive plans)

Period of Performance Ordering Period: April 2022 – April 2030 (8 years) No options at the IDIQ level

FAR clause 52.217-8, Option to extend services will be included at the IDIQ level in order to allow for the evaluation and execution of options at the task order level

SOURCE SELECTION SENSITIVE

Highest Technically Rated Offeror (HTRO) Overview HTRO is a source selection process that is neither Trade-off nor Lowest Priced Technically Acceptable (LPTA)

HTRO creates a points-based methodology that maximizes objectivity in order to identify the highest technically rated Offerors with the highest past-performance confidence assessment

Offerors score themselves based on an objective criteria in solicitation regarding Past Experiences Offerors provide justification for past experience via work samples Offerors will provide self scores to Government in response to solicitation

AMIC Verifies/Validates Scoring Offerors are ranked based on initial self scoring: highest to lowest AMIC verifies/validates the highest self scores

The FAR explicitly recognizes that “lowest price technically acceptable” (LPTA) and “tradeoffs” processes are not the only source selection processes available to the agency FAR 15.100 provides that the two processes are only “some” of the processes available

Further, FAR 1.102(d) states that the agency:

“May assume if a specific strategy, practice, policy, or procedure is in the best interests of the Government and is not addressed in the FAR, nor prohibited by law (statute or case law), Executive order, or other regulation, that the strategy, practice, policy or procedure is a permissible exercise of authority.”

This is our authority to utilize this type of source selection process.

HTRO Overview - cont.

AMIC will then assess Past Performance of Offerors with the highest technical scores

The Past Performance evaluation conducted in 4 phases:

Results in Past Performance Confidence Rating

Offerors w/ highest technical Past Experience score & Past Performance confidence ratings = Best Value

There are no underlying “strengths” or “weaknesses” to be evaluated, nor are there any “Trade-Offs”

The Government intends to issue awards without discussions. The Government will not enter into discussion on Past Experience. If the Government has questions pertaining to Past Performance, the Government may conduct exchanges IAW FAR 15.306

Contractor Evaluation Offeror’s Work Samples

AMIC Validation

AMIC Assessment

HTRO Evaluation Process Input Self Scores Rank Offerors w/ HT self- score

Past Perf.

Assessment Best Value= IDIQ Awards

Combine Experience & Performance Validation/ Verification

Final Rank - Offerors w/ HT Govt-validated score

Past Performance Assessment Obtain Past Performance Information on Each Offeror Assess Recency Assess Relevancy Assess Performance Quality

Assign Offeror’s PAST PERFORMANCE CONFIDENCE Rating

Acquisition will not consider price/cost factors IAW FAR 15.304(c)(ii)(A)

The SOC Enterprise IDIQ will award a base contract to all qualifying Offerors and consider price/cost for each individual task order

The Government will include additional information within the solicitation to further define qualifying Offerors

Price Evaluation Process

Draft Request for Proposal (RFP) Draft RFP tentatively scheduled to be posted to beta.SAM.gov Industry review and input is encouraged Government will post responses to questions to beta.SAM.gov without publicizing the originating source(s)

Points of Contact

ACC AMIC/PKA

Madison DeGruy, Contracting Officer - madison.degruy@us.af.mil Tony Burns, Contracting Manager - anthony.burns.6@us.af.mil

All questions or comments regarding this acquisition must be submitted in writing to:

UDG_ACCAMIC.PMCU_UASOCS@us.af.mil

Internet Links:

beta.SAM.gov (Reference “RPA SOC-E”; Solicitation: FA4890-21-R-0007)

Break

SUBMIT ALL WRITTEN QUESTIONS TO EMAIL BELOW

UDG_ACCAMIC.PMCU_UASOCS@us.af.mil

Discussion Panel

Closing Remarks

TURN IN ADDITIONAL QUESTIONS

SUBMIT ALL WRITTEN QUESTIONS TO EMAIL BELOW

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