552ACW_E-3__PWS_30_Oct_2019_Amendment_05.pdf

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Final RFP 552 ACW E3 CAT CWD 752 OSS CRC Federal contract opportunity
Solicitation number
FA489019RA020
Issued by
Department of the Air Force Air Combat Command

About this file

This is a notice for a final request for proposal for contract aircrew training and courseware development services in support of the 552nd Air Combat Wing at Tinker Air Force Base, Oklahoma. The solicitation is seeking proposals for instructor services, courseware development, simulator support, and training management. The small business set-aside contract has a one year base period and four one-year options, with an expected award date of April 1, 2020. Offerors must be registered in SAM under NAICS code 611512 with a $30 million size standard. The pre-proposal conference will be held at Tinker AFB with registration required by November 12, 2019. Primary contact is Chaweewan McLaughlin, secondary is Tara Holloway.

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Version 1.0 SOLICITATION NUMBER FA4890-20-R-0004

CONTRACT NUMBER FA4890-XX-C-00XX

1 July 2020

PERFORMANCE WORK STATEMENT

552nd AIR CONTROL WING E-3

CONTRACT AIRCREW TRAINING

AND

COURSEWARE DEVELOPMENT

CONTRACT # FA4890-XX-C-00XX

Version 1.0

1 July 2020 2

TABLE OF CONTENTS

SECTIONS Page

Section 1 - Description of Services

Section 2 - Service Delivery Summary

Section 3 – Government-Furnished/Contractor-Furnished Property

Section 4 - General Information

Section 5 – Contractor Personnel Requirements

Appendix A – Qualification Training Workload

Appendix B – DRAGON Training Workload

Appendix C – Mission Qualification Workload

Appendix D – Courseware Development Workload

Appendix E – Mission Simulator Training Package Workload

Appendix F – E-3 Flight Training

Appendix G – E-3 Exercise Director and Radar Mission Systems Specialist Support

Appendix H – 752 OSS CRC Simulator Support

Appendix I – Publications and Forms

Appendix J – Deliverables

Attachment 1 – Contractor's Progress, Status and Management Report

Attachment 2 – Contractor Full-Time Equivalent Reporting…………………………………………

1 July 2020 3

SECTION 1

DESCRIPTION OF SERVICES

1.1. Scope of Work.

The contractor shall provide all personnel and services, except as specified in this Performance Work Statement (PWS), to perform 552 Air Control Wing (ACW) E-3 Aircrew Training and 752 OSS Control And Reporting Center (CRC) support at Tinker Air Force Base (AFB), OK. The contractor shall provide E-3 Aircrew Training in accordance (IAW) with ACC approved syllabi and to the proficiency level in accordance with (IAW) ACC/A3 approved Training Task Lists (TTLs) at Tinker AFB, OK. This PWS provides the technical and program management requirements for the full spectrum of United States Air Force (USAF) directed E-3 training efforts to include Diminishing Manufacturing Sources (DMS) Replacement of Avionics for Global Operations and Navigation (DRAGON) Flight Deck Training. These efforts include Contract Instructor Academic Instruction, Aircrew Training Device (ATD) Instruction, Flight Instruction, Courseware Development, Aircrew ATD event scheduling, and support functions. In addition, it will include exercise director, simulator operator support, and scenario development for the E-3 Airborne Warning and Control System (AWACS) and in support of the 752 Operational Support Squadron (OSS) Control and Reporting Center (CRC).

1.2. Goals.

The PWS designates the training services to be provided to Mission and Flight Crew Personnel for the E-3 AWACS.

CRC personnel and Foreign National Students, as required by the Government IAW Department of Defense (DoD) Directive (DoDD) 5230.20, Visits and Assignments of Foreign Nationals. Contracted services shall achieve aircrew member training as identified in each approved course syllabi, continuation training plans, AF Directives, Instructional Systems Development (ISD) principles, applicable TTLs and the Readiness Aircrew Program.

Contracted efforts are to achieve effective E-3 crew training and support in the areas of Initial Qualification Training (IQT), Mission Qualification Training (MQT), Upgrade Training (UGT), simulator support, Netted Exercises including Distributive Mission Operations (DMO), and Continuation Training (CT).

1.3. AWACS Mission

The AWACS weapon system is required to have a training capability to support E-3 B/G flight deck and mission aircrew training.

1.4. 752 CRC Mission The CRC weapon system requires simulation/training capability supporting CRC combat mission ready crews on the AN/TYQ-23A control system. This capability will close training gaps for CRC mission crews and provide high-end operational training.

1.5. Current Operations

1.5.1. Flight Crew

The Flight Crew Training is comprised of three E-3 flight crew training systems. This includes Virtual Desktop Trainer (VDTT) instruction and operation, and the Fixed Training Device (FTD). The Full Flight Simulator (FFS), a FAA Level 6-equivalent device, will be delivered at a later date. The training system utilized in this PWS will incorporate a capability to support the E-3 Pilot and Flight Engineer training for IQT, Conversion and CT, as well as evaluations for E-3 aircraft flight crew personnel.

1.5.2. Mission Crew

The Mission Crew Training is comprised of three (3) E-3 mission crew training systems and one (1) CRC mission crew training systems, listed below. The mission crew trainer simulators are used to provide training and evaluation for E-3 aircraft mission crew personnel and CRC mission crew personnel, support exercise scenarios, Mission Simulator Live Intercept Training Environment (MSLITE) and provide the capability to perform mission readiness crew operations. There will never be more than a combination of seven (7) aircrew training devices available at any time.

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1.5.2.1. Block 40/45 Mission Crew Training Systems (MCTS). There are three (3) MCTS simulators and each has eight (8) positions available for simulator operator support. The future development of a consolidated simulation building on the 552 ACW campus will include up to four (4) MCTS simulators.

1.5.2.2. Block 30/35 Mission Training Centers (MTC). This single simulator has two (2) positions for Exercise Director Support and five (5) positions available for simulator operator support.

1.5.2.3. Block 30/35 Legacy Simulator area includes two (2) Legacy simulators as well as a Facility for Interoperability Testing (FIT), which can be used for limited simulator training.

1.5.2.4. TYQ-23A CRC MTC. There are two (2) simulators that have 20 mission positions available for simulator operator support and four (4) positions each for Exercise/Mission Director Support.

1.6. General Information. The following sections contain those tasks required to accomplish Contract Aircrew Training and Courseware Development (CAT/CWD) IAW the requirements of this PWS. The specific tasks for this contract are divided into three categories: (1) Contract Aircrew Training (CAT), (2) Courseware Development (CWD), and (3) General tasks.

1.7. Contract Aircrew Training (CAT). The contractor shall conduct academic and training device instruction to meet the annual throughput requirement in support of formal course syllabi, training plans, event lesson plans, and MQT to formal course students, permanent party aircrew, and operational support personnel to accomplish required event objectives and specific event tasks. CT is not required for academic and simulator training, but is required for simulator operator support. The contractor shall make up any sessions that were scheduled but not accomplished.

In addition to the specific tasks outlined below, instructor duties shall consist of revision and development of student training lesson plans as syllabus or aircraft procedures change due to mission, event or safety requirements. This includes providing Air Force or contract maintenance personnel with event data to transform training device events into software format for entry in the training device. The required mix of dual-qualified (academic and training device instructors) contract personnel will be left to the discretion of the contractor. Refer to PWS Appendices A - C for workload estimates applicable to CAT.

1.7.1. Standard of Performance for Instructors. The standards of performance for instructors shall be equivalent to completion standards of the applicable Instructor UGT Course and the Academic Instructor Course (AIC). The contractor shall provide academic and training device instruction to allow students to achieve the learning objectives associated with applicable syllabi or training plans. In general, accomplishment of learning objectives shall be evaluated by written tests, training device events, and in-flight instruction. Deficiencies in student academic objective achievement identified by test trend analysis shall be presented at the Curriculum Reviews (refer to PWS paragraph 1.9.3). The contractor shall provide measures to correct identified trends. Contract instructors shall have a working knowledge of all applicable publications. Air Traffic Control service and radio calls used during academic and training device instruction shall be IAW the most current edition of the Federal Aviation Administration (FAA) Handbook 7110.65, Air Traffic Control, and local directives. Mission radio transmissions should be IAW applicable Air Force Tactics, Techniques, and Procedures (AFTTP) 3-1.GP, General Planning, guidance to include brevity code words and tactical employment considerations.

1.7.2. Academic Instruction. The contractor shall perform academic instruction using lesson plans to accomplish required lesson tasks. Instruction shall include platform and training device instruction, remedial training and monitoring of computer-based and self-paced instruction periods. In addition to the specific tasks outlined below, instructor duties shall consist of revision and development of student training instructor guides as syllabus or aircraft procedures change due to mission/event or safety requirements. This includes providing Air Force or contract maintenance personnel with event data to transform training device events into software format for entry into the training device. The required mix of academic and training device instructor contract personnel shall be left to the discretion of the contractor. Refer to Appendices A - D for workload estimates.

The contractor shall perform the following tasks:

(1) Manage academic programs (i.e., configuration control) to comply with Air Force Manuals (AFMANs), Air Force Handbooks (AFHs), and Air Force Instructions (AFIs).

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(2) Issue any lesson-related student materials. This does not include individual student publications distributed by government personnel, such as, any operational Technical Order (T.O.), AFI, AFH, and/or Wing Instruction.

(3) Perform academic instruction as required by the applicable syllabi or training plans.

(4) Monitor self-paced and computer-based instruction to provide academic instruction as required. The contractor shall be responsible for the proper use of training equipment and shall report any equipment problems to the Government Subject Matter Experts (SMEs).

(5) Review the learning objectives with students in preparation for their tests. Administer and score examinations. The minimum passing score will be as directed by the syllabi and local directives. All examinations shall be debriefed to one hundred percent (100%).

(6) Provide remedial instruction of academic lessons to students who have missed class or have failed an examination. Remedial training shall be IAW the appropriate syllabus or training plan. Remediation shall be scheduled by the contractor and coordinated with the Government SME (GSME) to allow continued normal progression in the syllabus or training plan.

(7) Accomplish trend analysis and evaluation as described in AFMAN 36-2234, Instructional System Development, and AFH 36-2235, Volume 8, Information for Designers of Instructional Systems-- Application to Aircrew Training. Analyze all examination results for trends toward faulty questions and deficient instruction.

(8) Generate and maintain Student Training Folders during the academic and simulator phase of instruction. Student folders will be maintained electronically within Patriot Excalibur (PEX) software as a primary, and hardcopy only as a secondary.

(9) Responsible for obtaining all pertinent E-3 technical data from the Government in the performance of the contract, and, ensure all training instruction and courseware deliverables are concurrent with the E-3 aircraft.

(10) Instructor support shall be provided Monday through Friday for academic, simulator (Legacy, MTC, and MCTS) and flight instruction.

(11) Responsible for establishing any accounts necessary for acquiring E-3 technical data needed to satisfy Government requirements. Coordinate with the appropriate 552 ACW training organizations, all technical issues affecting the E-3 Mission Crew training program.

(12) Maintain lesson courseware and continuity folders for each course taught. This includes as a minimum: posting changes, and, maintaining the master lesson courseware (contractor-produced courseware, only) for all syllabus required lessons (including Air Force taught lessons). Identify any ISD courseware deficiencies and notify the Government. In the event Government-owned courseware is lost, the contractor shall restore the courseware at no cost to the Government.

(13) Maintain reference material used in support of academic courseware. This includes any T.O., reference notes, publications, Instrument Refresher Course (IRC) material and publications, etc. Reference material should be consistent with Government methods of issuing material to students (i.e., Electronic Flight Bag (EFB) configuration).

(14) Develop, review, and respond to end-of-phase and end-of-course critiques of academic instruction.

(15) Participate in Tinker AFB boards and working groups, as required.

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(16) Certify completion of required instruction and transfer the IQT students to the 966 AACS for flying training.

1.7.3. Annual E-3 Computer Interface Action Capability Training. The contractor shall annually conduct a ten

(10) day training event covering system changes (switch action and Primary AWACS Display (PAD) capabilities).

Class size typically ranges from 10-20 attendees for each annual training class.

1.7.3.1. The Government will request the training no less than 60 days prior to the event. The training schedule shall include, as a minimum, the following up-to-date topics:

1. Situation Display Console Orientation.

2. General and Common Switch Action Operations and Displays.

3. Surveillance Related Switch actions and Displays.

4. Communications Related Switch Actions and Displays.

5. Simulation Related Switch Actions and Displays.

6. Battle Staff Related Switch Actions and Displays.

7. Weapons Related Switch Actions and Displays.

8. Passive Related Switch Actions and Displays.

1.7.3.2. The contractor shall deliver up-to-date topic materials used by attendees in the classroom and a training outline for Government approval no later than (NLT) ten (10) business days prior to the training start date. The contractor shall provide a certificate of completion to each individual completing the training. The contractor shall evaluate its training classes by providing a course critique for each attendee who has completed the training. The Government shall be provided copies of the completed critiques from each training class.

1.7.4. Training Device Instruction Specific Tasks. The contractor shall perform training device missions/events using event lesson plans to accomplish required event tasks. The contractor shall perform the following tasks:

(1) Review each applicable student's grade book prior to brief.

(2) Prepare students to perform the scheduled event.

(3) IAW the approved pre-briefing guide, conduct a thorough event pre-brief for all training device events.

All syllabus required items shall be covered.

(4) Address 100% of all required items in the briefing guide within the allotted briefing time.

(5) Accomplish 100% of the specified event tasks during the training device period, unless lack of student progress or maintenance problems will not allow completion. Non-effective training device events will be rescheduled. The GSME may approve training material designated work-a-rounds due to training device non-availability.

(6) Instruct students in such a manner that with normal student progression the end-of-course level of proficiency will be met.

(7) Critique students verbally on all errors committed during the course of the training.

(8) Instruct students in techniques and corrective procedures to help students avoid repetition of errors.

(9) IAW the approved debriefing guide, conduct a thorough event debrief for all training device events. All syllabus required items shall be covered.

(10) Record student performance on individual event grade sheets. End-of-course minimum standards are listed in the applicable formal course syllabi. Tasks that are not accomplished shall be annotated on the student's "not accomplished" task logs.

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(11) Develop, review, and respond to end-of-phase and end-of-course critiques of training device instruction.

(12) Document the student’s training event completion/performance as required in the Government-designated system.

1.8. TRAINING WORKLOAD MANAGEMENT PLAN. The plan shall be submitted with the offeror’s proposal in response to this solicitation. See PWS para 4.8.1.

1.9. COURSEWARE DEVELOPMENT (CWD). Contractor personnel shall produce, review, and revise courseware to support academic and training device instruction, and flight phases of the training system covered under this contract. The contractor shall develop all courseware using the current, updated model of ISD as defined in AFMAN 36-2234 and AFH 36-2235V8 and requirements stated throughout this contract. Courseware materials will support formal course programs and CT programs, and may be used for resident and non-resident training.

Courseware materials are affected by aircraft hardware, software, tactics, local course rules, flight information publications, and safety publications. The contractor shall provide the required number of Subject Matter Experts (SMEs) for CWD.

1.9.1. Existing Courseware. Existing courseware will be transferred to the contractor in its current condition.

During solicitation, all interested parties will have a chance to view existing courseware at a date and time specified by the Contracting Officer. On a non-interference basis, courseware will be made available to the contractor during the phase-in period.

1.9.2. Courseware Materials. The contractor shall develop and produce the courseware materials described in Appendix I, Deliverables. (NOTE: Refer to Appendix D for workload estimates applicable to CWD):

1.9.2.1. Courseware Development Specific Tasks. The contractor shall perform the following:

(1) Analyze, develop, review, and revise all scheduled courseware and related materials.

(2) Analyze test items and cumulative data for trends (as defined in AFMAN 36-2234 and AFH 36-2235, Volume 12, Information for Designers of Instructional Systems--Test and Measurement Handbook).

(3) Pursue the use of current technology, teaching tools, and techniques that are compatible with Government multimedia systems.

1.9.2.2. Courseware Review and/or Revision. Courseware materials are reviewed and/or revised on scheduled, out-of-cycle, and urgent requirements. The contractor shall review and/or revise courseware materials as stated in Appendix D.

(1) Scheduled Review and/or Revision. Scheduled review and/or revision of existing academic and training device courseware occurs during the normal revision cycle which is approximately once every two (2) years. As a best practice, fifty percent of the entire existing courseware inventory will be reviewed each year.

courseware may exceed the two year review cycle due to funding constraints, courseware development priorities, and/or the courseware is due to be retired. Review of existing academic and training device courseware occurs at the 10% rate and is intended to evaluate the courseware for further revision or incorporate minor courseware changes. If revision of existing academic and training device courseware is needed, the contractor will outline that work in the Lesson Strategy Report (LSR). Once the LSR is approved by the Government, the contractor will schedule and perform the follow-on revision work at the higher 50% rate. Revision of existing courseware will be complete when approved by the Government. Platform Instructional Review lessons (such as academic reviews, block reviews, etc.) which are intended to review previously taught material will not be credited at higher than 50% work effort credit.

(2) Out-of-Cycle Changes. These revisions are minor in nature and occur outside the normal review and/or revision cycle. The contractor shall update existing academic and training device courseware in response to formal syllabus, T.O., equipment modification, or AFI changes which affect the content of the lesson. The Chief

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GSME (Det 6/CC) will notify the contractor of the requirement for the change and will furnish all required event details. The revised courseware shall be completed by the contractor within 14 calendar days of notification, or completed by the contractor and approved by the Chief GSME prior to instruction (whichever is later).

(3) Urgent Action Directive (UAD). The contractor shall develop new courseware or revise existing courseware in response to each UAD issued by Headquarters (HQ) Air Combat Command (ACC) on an as-required basis. The Chief GSME will furnish all required event details. New or revised courseware shall be completed within 48 hours after notification by the Chief GSME, or completed and approved by the Chief GSME prior to instruction (whichever is later).

(4) Major Block, Baseline, or System Changes. The contractor will develop new academic and training device courseware or revise existing academic and training device courseware in response to major block, baseline, or system change to the E-3 aircraft. The courseware will be developed within 60 calendar days of receipt of required program and technical documents or IAW the Courseware Development Schedule (CDS) adjustments that have been agreed to by the Government and the contractor. New academic and training device courseware will be developed at the 100% rate and will reflect a brand new lesson with a new lesson ID. If new academic or training device courseware will replace any existing courseware, the Government will initiate a Training Improvement Proposal (TIP) to replace the old lesson with the new lesson from the applicable syllabus. Existing academic and training device courseware will be developed using the Review/Revision Process.

1.9.3. Curriculum Review Meetings. As required, curriculum review meetings shall be conducted quarterly after training services have begun and shall be on dates recommended by the contractor and approved by the Chief GSME. These meetings shall be held at the place of performance, in a facility designated by the Chief GSME. The purpose of these meetings is to develop class schedules and to review course updates and the impact of hardware and software problems. Training problem areas, scheduling, and open training issues shall be discussed and resolved. If resolution of problem areas or training issues requires action outside the scope of this contract then the Contracting Officer must approve required actions. Minutes of these meetings shall be reduced to writing by the contractor and shall be signed by both the Chief GSME and the Contractor’s Site Manager.

1.9.4. Courseware Review Meetings. As a minimum, quarterly courseware review meetings shall be conducted to discuss revisions to the current training systems and CWD progress. Courseware problem areas and open courseware issues shall be discussed and resolved. If resolution of problem areas or training issues requires action outside the scope of this contract then the Contracting Officer must approve required actions. Minutes of these meetings shall be reduced to writing by the contractor and shall be signed by both the Chief GSME and the Contractor’s Site Manager.

1.9.5. Courseware Development Standards. Contractors shall build courseware training materials IAW this contract and the ISD guidance set forth in AFI 36-2651, Air Force Training Program, and AFH 36-2235V8. The contractor shall use the following standards and objectives to develop courseware:

1.9.5.1. Advanced Distributed Learning (ADL) Network, Sharable Courseware Object Reference Model (SCORM).

Courseware interchange and run time requirements (such as SCORM) shall allow flexibility of content use and deployment of the courseware.

1.9.5.2. Employ metadata characteristics including a listing of commonly defined fields for each learning object.

These fields shall adhere to an accepted set of rules. Creating, handling, and storing the data, and electronically transferring the information shall use common standards of operability.

1.9.5.3. For this contract, all academic courseware will be produced with PowerPoint presentations (or equivalent applications). Test packages will be delivered in a data bank form with each lesson developed.

1.9.6. All training material must be developed to run on the current Air Force Network Integration Center (AFNIC) configuration.

1.10. GENERAL TASKS

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1.10.1. Instructional Systems Development (ISD). CWD personnel shall have a working knowledge of the model of ISD commensurate with his or her level of involvement in the ISD process. CWD personnel shall also have a working knowledge of all applicable regulations, instructions, procedures, Technical Orders, and other publications.

1.10.2. ISD Management. The contractor, in conjunction with contract award, shall provide their ISD Management Plan (ISDMP) to summarize the purpose and scope of the ISD effort and associated support effort. See PWS paragraph 4.8.2 for requirements of the ISDMP.

1.10.3. Master Files. All master files are the property of the Government. At the completion of this contract, the contractor shall provide the Government with the Master Files and any source code for all products developed under this contract. During the term of this contract, the Government shall have and may request access to completed and accepted Master File materials prior to completion/termination of this contract. In this regard, upon request, the contractor shall provide the Government access to Master Files. The Master Files shall be maintained as electronic files (as is applicable), hard copies, and any other media.

1.10.3.1. Test Bank Master File. Contractor will provide a copy of the Test Bank Master File by electronic means annually.

1.10.4. Courseware Development Schedule (CDS). The contractor shall develop, coordinate, and produce a definitive CDS that shall identify the milestones and developmental timelines of CWD that will occur during the next Fiscal Year (FY). The CDS will address new academic and training device courseware and existing academic and training device courseware. The CDS will address existing courseware review/revision plans including development timelines for completion of work forecast. The CDS will also highlight key ISD milestones, tasks, or events that produce deliverable data or intermediate products of the CWD process. The contractor shall provide the initial CDS to the Chief GSME NLT 30 calendar days after the beginning of the initial contract transition period.

For subsequent option years, the contractor shall provide the CDS to the Chief GSME annually NLT 30 calendar days prior to the beginning of each option year in which it is to be effective. The Chief GSME will have 15 calendar days to notify the contractor of acceptance of, or the required modifications to, the CDS. As a minimum, quarterly CDS updates shall be provided to the Government 15 calendar days before the next quarter, to update milestones, and developmental timelines and courseware revision workload adjustments for GSME approval. Preferred format is Excel Spreadsheet or Microsoft Project files, or equivalent.

1.11. Style Guide. The Government will provide a Style Guide. The Style Guide is used to coordinate the format for all final deliverables. The contractor must coordinate their proposed style with the site SMEs to ensure all applicable areas are included, and the style is acceptable. The SMEs will use the Style Guide to ensure all deliverables are in the correct format and to provide continuity between personnel. The Style Guide shall provide the contractor with a known acceptable standard. Any changes in style must be pre-coordinated and approved with the SMEs. The contractor shall be responsible for maintaining a revision log to include requesting official, date, and summary of changes in the Style Guide.

1.11.1. Content. The Style Guide shall consist of the following:

1. Courseware Delivery Schedule and Example

2. Lesson Strategy Report

3. Lesson Overview

4. Instructor Led Lesson Package

5. Lesson Plan

6. Lesson Study Guide

7. Test Package

8. Contractor’s Progress, Status and Management Report and Example

9. Conference Minutes

10. Course Syllabus

11. Training Task List

12. ISD Management Plan

13. Syllabus Review Report

14. Courseware Revision Summary Report

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15. Criterion Referenced Objectives

16. Student Handbook

17. Positional Grade Sheets

1.11.2. Government Requirements. The Government Training and Courseware SMEs will provide all specific requirements for each deliverable. Each deliverable shall have the Government’s expectations and constraints listed.

This Style Guide shall also address any format corrections to ensure errors are not repeated.

1.11.3. Samples. If required, deliverables may have a sample acceptable product. It shall show the accepted format, font, spacing, titles, and sections.

1.12. Contract Training Support.

The following section outlines support functions for the training program these include registrar, scheduling, mission simulator operational support, and creation of mission simulator support packages.

1.12.1. Registrar Support. The Contractor shall operate the Registrar’s Office in support of the academic instruction effort from Monday thru Friday 0730 to 1630 hours. Registrar’s specific tasks include managing students prior to onset, during, and completion of training. Initiating, maintaining, and distributing student records.

Update and maintain the student management system and web-based computer training projects according to current and changing demands. Track, analyze, and report on student progression through training from initial ancillary training through flight phase and graduation.

(1) The contractor shall maintain training course and school accreditation by the Community College of the Air Force (CCAF) IAW AFI 36-2648, Community College of the Air Force, and with guidance from the CCAF Affiliation Handbook.

(2) The contractor shall coordinate with HQ ACC, HQ Air Force Personnel Center (AFPC), HQ Air Education and Training Command (AETC), applicable 552 ACW agencies, and the base Personnel Support Flight for aircrew student pipeline entry, reassignment, or classification for the aircrew student qualification training.

(3) The contractor shall schedule and ensure completion of all course prerequisites listed in the AF Education and Training Course Announcements (ETCA).

(4) Disseminate the following reports and letters IAW 552 TRSS Operating Instructions, as applicable:

Programmed Flying Training (PFT) status rosters, Start Training letters, Training Completion letters, Quality Reports, CCAF Rosters, and Critique Quarterly Report.

Other reports and letters.

• Total E-3 Crew Production slides.

• Weekly Progress Review Letter for the 552 TRSS CC/DO.

• Report on Individual Personnel (RIP) Processing for Students.

• Survival Watch List Report.

• Training Events Log.

• Rosters for Aircrew Flight Equipment (AFE); Survival, Evasion, Resistance and Escape (SERE); and, Cockpit/Crew Resource Management (CRM) Classes.

• Letter of Instructions.

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(5). Contractor shall update the AF Training Management System (AFTMS) to ensure accurate student/class data NLT five (5) workdays of class completion.

(6). Contractor shall update the Student Tracking Program to reflect actual student and class information, as listed in the AFTMS NLT five (5) workdays of class completion.

(7). Utilize training management system to track student’s progress and maintain/update training records.

Currently a combination of physical (paper) and electronic (PEX) are used to track student’s progress and maintain/update training records. The Government is transitioning to a mostly electronic process utilizing

PEX.

(8). Critique Program: Registrar is not only responsible for the IQT (academic and Sim) portion of the critiques, but also tasked with 966 AACS critiques and MQT critiques. The Critique Quarterly Report is important for trend analysis.

1.12.2. Scheduler Support

Academic Scheduling. The contractor shall develop, produce, and deliver an academic training schedule for Government- and contractor-taught platform academic sessions and training device events. The training schedule shall be delivered to the Chief GSME weekly and is due the Friday before implementation. The contractor shall develop the academic training schedule to closely integrate academic requirements with flying training requirements to ensure maximum training efficiency. The contractor shall manage the mission simulator schedules of the Legacy, MCTS, and MTC systems based on console utilization, availability, simulator-to-simulator events and simulator operating hours from Monday thru Friday 0700 to 1700 hours.

(1) The contractor shall post simulator schedules on the 552 ACW Local Area Network (LAN) and updated NLT 30 minutes after notification of a change, which shall be made available for viewing continuously.

The contractor shall notify parties affected by schedule changes by telephone. The contractor shall complete schedules for viewing by Thursday of the preceding week. The contractor shall retain each weekly schedule on the LAN for a minimum of one (1) year.

(2) The contractor shall manage MSLITE as required by the government and DMO scheduling. The scheduler shall perform the following MSLITE scheduling duties: Coordinate with 552 ACW scheduling agencies for MSLITE Coordinator, Supervisor and crew allocation for MSLITE missions; Coordinate with MCT Scheduler on the weekly schedule allowing maximum use of the MTC; Work with MSLITE Coordinator and/or Supervisor, on facility and timing cancellations/deviations Interoperability Testing and Legacy Sim backup availability; Coordinate with MTC, MSLITE and Legacy contractor as necessary. Use most current scheduling software as directed by the Government.

(3) The contractor shall participate in 552 ACW scheduling meetings.

(4) The contractor scheduler shall be co-located within the 552 OSS.

(5) The contractor scheduler shall perform the following DMO scheduling duties: Coordinate as the 552 ACW via the Distributed Training Center (or other tools when established) at HQ ACC to process mission requests with present and future MTC Federation members for various training missions; In the absence of electronic scheduling tools, scheduling shall involve coordination directly with distant-end participants, this includes timing, scenario and mission briefing, units involved, and Plexsys confirmation; Coordinate with 552 ACW scheduling offices to allocate crews for DMO missions; Provide mission planning documentation for DMO mission scenarios, if available; Coordinate with MCT Scheduler to de-conflict scheduling of DMO missions in MTC and MCTS with other simulator events.

1.12.3. E-3 Mission Simulator Operations Support

The contractor shall provide exercise director, simulator operator, and “White Force” support for mission crew training events to include IQT, MQT, CT, and UGT. The contractor shall support full mission crew simulator

1 July 2020 12 events in three (3) mission E-3 simulators simultaneously using any combination of Legacy, MTC, or MCTS IAW Tables A1.4.1.-3. This does not preclude the contractor from using qualified simulator operators in more than four

(4) simulators when the circumstance warrants and less than Full Mission Crew scenarios are in progress. A Full Mission Crew scenario is defined IAW PWS 1.12.3.1. A mission scenario is defined as one 4-hour block.

(1) The contractor shall ensure simulator operators simulate current realistic flying characteristics and capabilities of US and foreign airborne platforms to include pilot communications, NATO employment standards and communication, and dialogue IAW AFI 11-214, Air Operations Rules and Procedures, AFTTP 3-1/3-3 series volumes, and Allied Communications Publication (ACP) 125, Communications Instructions--Radiotelephone Procedures. Simulator operators shall portray ground and airborne agencies unique to the simulation events.

(2) Simulator operators shall provide pre- and post-mission simulation briefings to the students. The contractor shall obtain and return the computer-generated imagery media for the Simulators.

(3) Simulator operators shall support 970th Airborne Air Control Squadron (AACS), Air Force Reserve Command (AFRES) Full Mission Crew scenario (MTC, MCTS, or Legacy) one Saturday per month IAW Appendix G..

(4) Legacy Simulators operate up to 16 hours a day, Monday through Friday. The 16 hours shall begin at the start of the first scheduled Legacy event on a daily basis.

(5) MTC and MCTS operate up to 16 hours a day, Monday through Friday. The 16 hours shall not start before 0400 hours and shall not end any later than 2400 hours on a daily basis.

1.12.3.1. Full Mission Crew Scenario. A mission crew scenario shall include but is not limited to the normal compliment of mission crewmembers (MCC, SD, ASO, ECO, SST, AST, and AWO).

(1). The scenario may include the following assortment of scenario participants:

(a) A total of 50 or more mission programmed and dynamically controllable aircraft conducting various air/air or air/ground missions.

(b) A cell(s) of four (4) or more tankers serving nine (9) or more receivers.

(c) A variation of five (5) or more air external agencies.

(d) A variation of five (5) or more ground external agencies.

(e) A total of 250 or more preprogrammed aircraft as background traffic.

(f) A variety of 15 or more primary ground emitters/threats such as Surface-to-Air Missiles (SAM) and Anti-Aircraft Artillery (AAA). Additional 15 or more background emitters/threats may be added to enhance training.

(2). In order to provide realistic simulated pilot communications, RMSSs should be responsible for no more than three 2-ships simultaneously.

1.12.4. Program Manager/Site Manager

The contractor shall provide a Program/Site Manager at Tinker AFB who shall have full authority for speaking on behalf of the company and meeting the performance requirements of this PWS. For Program/Site Manager Qualifications see PWS paragraph 5.3.

1.12.5. AWACS Mission Simulator Events Generation

The contractor shall develop, produce, update, maintain, and deliver Mission Simulator Training Packages (MSTP), classified and unclassified, to generate AWACS mission simulator events in support of AWACS mission crew training. The contractor shall provide scenario developer support of generation of AWACS mission simulator events as required.

(1) Contractor shall be familiar with and use the most current Air Force standard mapping device (i.e.

Falcon View). Scenarios include Continental United States (CONUS) and overseas operational missions, 1 July 2020 13 and exercises. Positional Training which include mission crew, position-unique academic and hands-on support for IQT, MQT, UGT, and CT. Special tasking which include equipment and operational procedures, tests and evaluations, higher headquarters special tasking, and Stan/Eval evaluations.

(2) Format should be compatible with Legacy simulators, MTC simulators, MCTS simulators. Simulator Tape Generator (Legacy) defined in System Exercise and Analysis Computer Program document.

Aerospace Control and Operational Trainer (ASCOT) uses procedures defined in the AWACS MTC / MCTS Instructor Operation Station (IOS) Manual.

(3) Use computer-generated imagery that provides realistic simulation returns depicting airborne/ground/surface platforms and airborne/ground/surface-based electronic support/jamming emissions (Legacy, MTC, and MCTS).

1.12.6. Mission Simulator Training Package (MSTP).

(1) The contractor shall develop MSTP IAW Appendix E. All scenarios will be certified by an Air Force crew prior to being accepted. A sample scenario MSTP development may include the following assortment of scenario participants:

(a) A total of 50 or more mission programmed and dynamically controllable aircraft conducting various air/air or air/ground missions.

(b) A cell(s) of four (4) or more tankers serving nine (9) or more receivers.

(c) A variation of five (5) or more air external agencies.

(d) A variation of five (5) or more ground external agencies.

(e) A total of 250 or more preprogrammed aircraft as background traffic.

(f) A variety of 15 or more primary ground emitters/threats such as Surface-to-Air Missiles (SAM) and Anti-Aircraft Artillery (AAA). Additional 15 or more background emitters/threats may be added to enhance training.

(2) The contractor shall review MSTP IAW Appendix E Table E.1. Deliver updated MSTP affected by the review. Develop, produce, and deliver supplementary MSTP changes as directed by the Government when the changes cannot wait until the next revision. Scheduled review and revision occurs during the normal 12-month revision cycle. Review during the normal cycle is assigned a review rate of 0.1 unit (work required is approximately 10% of that required to produce a new item) and is intended to evaluate the MSTP for further revision and to incorporate minor changes. Minor revision during the normal cycle involves a substantial work effort and is assigned a higher revision rate of 0.33 unit (approximately 33% of work required to produce a new item). Major revision during the normal cycle involves a more substantial work effort and is assigned a higher revision rate of 0.67 unit (approximately 67% of work required to produce a new item).

(3) Contractor shall give priority to MSTPs designated as urgent. All MSTPs shall be placed on hold until the “urgent” MTSPs are accomplished. The contractor shall resume work on the hold projects when: 1) the priority is complete, and, 2) The priority does not require additional developers. Urgent MSTPs will be completed NLT five (5) business days. An urgent MSTP counts as one (1) new development.

(4) Government will categorize status for MSTPs: 1) MSTP is no longer of training value; reduce to data-set (remove from inventory), 2) MSTP is still of training value; no revision required at this time, or, 3) MSTP is still of training value; requires revision.

(5) Contractor will maintain the MSTP Catalog computer file and inventory.

(6) Store and control MSTPs in TAFB building 215 as designated by Government or designated representative for Legacy support-ware and in TAFB building 284 store and controlled by MTC/MCTS contractors.

1 July 2020 14

(7) Return all existing copies of MSTP computer-generated imagery and support-ware to the Government at the termination of this contract, or as directed by the Contracting Officer.

(8) Contractor shall update MSTPs based on AWACS aircraft modifications as follows:

a. Contractor shall develop and revise MSTPs due to version modifications. 552 OSS/OST, in coordination, will select the MSTPs to be modified and provide the production schedule IAW Appendix E.

b. Contractor shall develop and revise all MSTPs to be compatible with AWACS aircraft software version modifications and to allow operation of all functioning simulators.

c. Contractor shall develop and revise all MSTPs to be compatible with AWACS aircraft hardware version modifications and to allow operation of all functioning simulators.

(9) Contractor shall provide to mission crews a scenario overview that covers security classification, design parameters, learning objectives, and internal and/or external agency participants.

(10) Contractor shall develop, produce, update, maintain, and deliver for each MSTP all mission planning materials necessary to plan and execute each scenario. The contractor shall provide to the mission crews, as identified by the SME, simulated mission documents and information required to mission plan and successfully conduct the simulation event. Common mission plan documents include (but are not limited to): Air Tasking Order (ATO), Airspace Control Order (ACO), Operational Tasking Data Link (OPTASKLINK), Special Instructions (SPINS), and Operation Plans (OPLANS).

1.13. Conference/Meeting Minutes. Contractor shall prepare and submit the minutes from the Curriculum Review, Courseware Review Meetings, and any other conferences/meetings required by the terms of this contract.

Conference/Meeting minutes shall include, but are not limited to, the following: Purpose and objective of the conference/meeting, location, summary of discussions, summary of decisions or agreements reached, resultant action items, and a list of attendees (by name, rank, position, or title, and activity represented). The contractor shall publish and distribute the minutes to each attendee and the Chief GSME within five (5) business days of the conference/meeting.

1.14. Performance Evaluation Meetings. The Contracting Officer may require the Site Manager to meet with the Contracting Officer, Contract Manager, Contracting Officer’s Representative (COR), and/or other Government personnel, as deemed necessary. In the event Performance Evaluation Meetings are requested and conducted by the Contracting Officer or the contractor, the contracting office will prepare the minutes and submit them to the contractor and appropriate Government personnel.

1.15. Operational Test and Evaluation (OT&E) Support. The contractor may be required to provide support for OT&E of training devices at the place of performance. If OT&E support is required then a negotiated modification to this contract will be accomplished.

1.16. EMPLOYEE TRAINING.

1.16.1. Instructor Training. The contractor shall adhere to the contractor-developed and Government-accepted Instructor Training and Certification Plan (ITCP) as outlined in PWS paragraph 4.8.3.

1.16.2. Platform Instruction. Completion of a Classroom Instructor course (CIC), Principles of Instruction (POI) course, or other DoD Component equivalent, as determined by the Technical SME (TSME), within one (1) year of training as an instructor. Completion of the ACC CIC, Major Command (MAJCOM) equivalent, or AETC POI Course will satisfy the CIC requirement IAW ACCI 11-251, ACC Operations Training Development Program.

Training is provided by the Government. Attendance fees and/or travel costs, if required, will be at contractor expense.

1 July 2020 15

1.16.3. New Employees. The contractor shall submit to the ACC Training Support Squadron (TRSS) COR at Langley AFB for review, resumes on potential contractor personnel candidate(s) for positions described in PWS paragraphs 5.3.-5.7., a minimum of 15 business days prior to the hiring of the candidate. The COR shall review and evaluate such resumes for all new candidates to ensure they match the Government's PWS requirements. If required, the COR may forward the resumes to other appropriate Government personnel for their review. Personnel employed under the preceding contract do not require re-approval as long as there is not a break of service of over 6 months.

1.16.4. Instructor Certification. The Government reserves the right to certify all instructors. This certification shall be accomplished after the qualification training is complete. The contractor shall ensure that each initial cadre who shall perform instructor duties is certified by the COR prior to that individual performing formal student instruction.

1.16.5. Instructor Qualifications. Ground Instructors shall qualify in each lesson, and training device event that they instruct. Instructor qualification consists of satisfactorily demonstrating instruction of students under the observation of a qualified instructor. The contractor shall provide the COR written notification that an individual is qualified to instruct, without supervision, a major block of lessons or training device event prior to actual unsupervised instruction by that instructor in that major block of lessons or training device event. Written notification shall include the name of the individual upgrading to instructor, a description of the qualification received and the name of the instructor certifying the accomplishment of the training. For Contract Flight instructors qualifications refer to Appendix F.

1.16.6. Continuation and Proficiency Training for Contractor Personnel. Academic and Training device instructors are required to instruct at least one (1) period in their respective academic specialty or simulator with a student at least every 60 days to maintain proficiency. Requirements are based on experience level. Simulator missions shall be representative of the events that the instructor teaches. Contractor technical proficiency in their specific field of expertise is essential. Contractors shall make every effort to participate in unit continuation training device events and shall be required to accomplish an “in the seat” training device event quarterly. Contractors shall coordinate with Wing Scheduling to check availability of open crewmember seats. 552 ACW/Wing Scheduling will also send requests to contract schedulers to solicit available contractor participation in continuation training events when full crews are unavailable.

1.16.6.1. DRAGON Contractor Proficiency Requirements. Contract instructor personnel will maintain E-3 ATD Ready Aircrew Program (RAP) Combat Mission Ready (CMR)/Inexperienced individual events and currencies to maintain proficiency. Contractor proficiency does not take precedence over operational training requirements, but simulator flights flown in the seat by the contractors in support of students may count toward contractor training totals. These instructors will also maintain Instrument Refresher Course (pilots) and Cockpit Resource Management (pilot and flight engineer [FE]) ground training currency and be physically qualified to perform simulated flight instruction duties.

1.16.6.2. All contractor instructors shall accomplish CRM Refresher Training IAW the ACC Supplement to AFI 11- 290, Cockpit/Crew Resource Management Program.

1.16.6.3. Tactics Training. 966 AACS Squadron Tactics or 552 OSS/OSK will provide identified MQT Contractor "Monthly" training tactics training/briefings to ensure…

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