Atch_1_RPA_LOSA_RFP_PWS.pdf

FA4890-16-R0030

PWS

RFP PWS Attachment 1

Headquarters Air Combat Command

(HQ ACC)

Air Combat Command Safety Directorate, ACC/SE

Performance Work Statement (PWS) for

Remotely Piloted Aircraft Line Operations Safety Audit (RPA LOSA)

FA4890-16-R-0030

10 June 2016

1.0 INTRODUCTION/BACKGROUND:

1.1 Mission. The Air Combat Command Directorate of Safety (ACC/SE) mission is to preserve resources through mishap prevention and nuclear surety. In support of this goal, ACC/SE analyzes trends to establish mishap reduction objectives, develops mishap prevention policy, and identifies opportunities for improvement. Risk Management (RM) is part of the ACC culture and is the basis for proactive mishap reduction. ACC/SE facilitates the RM program for ACC. ACC/SE also oversees all ACC safety program disciplines.

1.2 Purpose. This Performance Work Statement (PWS) defines the tasks to be performed under the Headquarters Air Combat Command (HQ ACC) Remotely Piloted Aircraft Line Operations Safety Audit (RPA LOSA) contract. This is a Proof of Concept effort as the LOSA process has never before been applied to RPA operations.

1.3 The objective of this acquisition is to provide LOSA services under a firm fixed-price contract that supports HQ ACC and other Major Commands (MAJCOMs) operating Combat Air Forces (CAF) remotely piloted aircraft (RPA). The base year (1 Aug 16 – 31 Jul 17) will encompass the RPA LOSA Proof of Concept with option years focused on the mature LOSA process for the following Mission Designation Series (MDS) should those option years be exercised:

1.3.1 Option Year 1 (1 Aug 17 – 31 Jul 18): Expand LOSA with the same number of observations, into other MQ-9 Crew positions (sensor operator), other MQ-9 mission facets or the MQ-1 Predator RPA MDS. The same processes executed during the base year will be required during this option year. Details subject to change based upon government needs.

1.3.2 Option Year 2 (1 Aug 18 – 31 Jul 19): Expand LOSA with the same number of observations as the base year, into ACC or ACC-gained manned crew MDS aircraft to include the RC-135or HC-130 aircraft. Observations during this option year will the pilot and copilot crew positions. The same processes executed during the base year will be required during this option year. Details subject to change based upon government needs.

2.0 TASK ORDER OBJECTIVE: ACC/SE requires contractor support for threat and error identification during flight crew performance and flight operations. As outlined in the Federal Aviation Administration Advisory Circular Number 120-90 dated 27 April 2006, this process, commercially referred to as a Line Operations Safety Audit (LOSA), and provides a rigorous and methodical assessment of the safety strengths and weaknesses in normal flight operations of RPA CAF aircraft and aircrews. A LOSA is a formal process that requires highly trained experienced observers to ride the jumpseat during regularly scheduled flights to collect safety-related data on environmental conditions, operational complexity, and flight crew performance.

A LOSA provides a diagnostic snapshot of strengths and weaknesses that ACC can use to bolster the “health” of its safety margins and prevent degradation. Confidential data collection and non-jeopardy assurance for crewmembers are fundamental to the LOSA process.

3.0 REFERENCE: N/A

4.0 TASK REQUIREMENTS: The Contractor shall provide the functional support required to fulfill this task order.

4.1 Program Management Support. The contractor shall provide technical, analytical, consulting, and program support to ACC’s LOSA program consisting of 100 total RPA observations. The contractor shall:

4.1.1 Provide a Program Lead to advise and assist the ACC LOSA Program Manager and ACC Senior Leadership on program methodology and processes, Threat and Error Management (TEM) as it applies to military flight operations, and in-depth explanation of LOSA results for an executive level briefing.

4.1.2 Develop a customized Threat and Error Matrix for the MQ-9 Mission Control Element (MCE) Pilot crew position to be audited in advance of actual observer training. The contractor shall coordinate a workshop with Government provided Subject Matter Experts (SMEs) to develop a Threat and Error Matrix for use in LOSA execution.

4.1.3 Provide and develop end-to-end solution (hardware, software, network-connectivity), web-based for LOSA data collection tailored to the mission requirements of the MQ-9 aircraft and crew position(s) to be observed during the base period of the contract. The contractor shall work with ACC SMEs to tailor data gathering, data processing and search/query functions with relevant issues.

4.1.4 Conduct in-residence classroom LOSA observer training for pilot (P) observers at a Government-identified location that provides instruction to LOSA observers (Government personnel) on the following topics:

4.1.4.1 TEM concepts

4.1.4.2 Methodology on observing and documenting threats and errors during preflight, flight and post-flight operations

4.1.4.3 Contractor provided LOSA software web-based program

4.1.4.4 Writing narratives documenting the threats, errors, undesired aircraft states, crew resource management, crew coordination, and subjective aircrew comments and surveys

4.1.5 Provide LOSA data collection software web-based which is adaptive to military specific Threat and Error Matrix data inputs collected from LOSA observers during LOSA execution.

Software shall efficiently and methodically collect, analyze, store, and allow future search capability of the LOSA data collected. The contractor shall also provide training to necessary Government personnel on the software. The contractor’s LOSA database shall have a LOSA observation archive capable of deriving aircrew and aircraft analysis for comparison with this requirement’s LOSA observations.

4.1.6 Establish a robust and proven process to receive unclassified observer reports directly from observation locations via secure and confidential electronic means, with appropriate information assurance protections, directly into a server and database developed and managed by contractor at contractor expense. Confidentiality and security of the observer’s raw data is a critical Government requirement to maintain the integrity and fidelity of the LOSA program and data quality.

4.1.7 Conduct real-time continual review of incoming observations during execution to ensure data quality is sufficient with respect to TEM principles and data gathering principles necessary for future analysis. If incoming observations are not of adequate quality (as determined by the contractor) to be utilized in analytic efforts, contractor will correct the observer on-the-spot via electronic communication to ensure their data collection is of adequate quality for inclusion in the final data set.

4.1.8 Conduct data “roundtable” verification sessions of the MQ-9 aircraft. Contractor may be required to travel for roundtable sessions to a location of Government’s direction. The Government will provide SMEs to facilitate validation and review of all threats, errors and undesired aircraft states against current ACC published guidance and procedures. These sessions will review every recorded threat, error and undesired aircraft state and determine if they meet definitions and the intent of ACC policies and guidance (i.e., Technical Order guidance and aircraft policies and procedures defined in ACC directives).

4.1.9 Conduct robust data processing and analysis of the LOSA results that includes data and observer confidentiality/de-identification processes and data quality assurance processes.

Contractor shall ensure the capability to compare and contrast this LOSA data to future data collection should the Proof of Concept prove successful.

4.1.10 Provide appropriate number of analysts to review and analyze raw LOSA data derived from the 100 LOSA observations. The team shall document and highlight strengths and weaknesses in the RPA operation and drill-down deeper into problem areas to find the root cause or contributing factors.

4.1.11 Thoroughly review LOSA data and deliver a written final report to the LOSA Program Manager that includes: executive summary, data regarding flight operations, documented threats, errors, undesired aircraft states, crew resource management, crew coordination, and subjective aircrew comments and surveys. The contractor shall travel to Langley AFB, VA to debrief ACC Senior Leadership at the conclusion of this, and future, RPA aircraft audits.

4.1.12 Provide HQ ACC Division of Flight Safety (ACC/SEF) an electronic copy of the data and web-based software to access and sort/search data for each LOSA executed. HQ ACC/SEF requires software tools to perform in-depth data search queries to determine root causes of errors and perform trend analysis. The contractor shall ensure security and confidentiality of all Government data from unauthorized users and will not release any data, analysis, or reports. The contractor shall provide an electronic copy of the data and software prior to the ACC Senior Leadership debriefing.

4.1.12.1 Provide ACC LOSA Program Manager support after conclusion of audit analysis process to produce actionable findings and recommendations for the ACC staff. The contractor shall provide advice and concurrence to ACC on the review, validation and acceptance of the military observer findings and recommendations as a result of the safety audit and the contractor’s analysis.

4.2 Program Management Integration.

4.2.1 The contractor shall provide the COR and LOSA Program Manager a monthly written performance report documenting performance and accomplishments for the preceding month.

Monthly written report is due by the 10th business day of each month. The contractor shall communicate/coordinate with the ACC LOSA Program Manager at least monthly regarding timetables, execution schedules, and program execution milestones. ACC will provide a single Point of Contact (POC), the LOSA Program Manager, to the contractor to ensure continuity and historical reference to the overall project.

4.2.2 The contractor shall assist ACC in developing recommended courses of action for a robust and comprehensive LOSA program. The contractor shall participate in program review groups, working groups, and other forums which provide avenues for promoting change and improvement.

4.3 Program Management Support Option Year 1 (1 Aug 17 – 31 Jul 18): Expand LOSA into other MQ-9 Crew positions, other MQ-9 mission facets or the MQ-1 Predator RPA MDS. The same processes executed during the base year (PWS Para 4.1 and 4.2) will be required during this option year.

4.4 Program Management Support Option Year 1 (1 Aug 18 – 31 Jul 19): Expand LOSA into ACC or ACC-gained manned crew MDS aircraft to include the RC-135 and/or HC- 130 aircraft. The same processes executed during the base year (PWS Para 4.1 and 4.2) will be required during this option year.

4.5 Roles and Responsibilities.

4.5.1 Program Lead: Shall have a minimum of two years operational experience conducting LOSAs for civil airlines or military units. Requires two years’ experience with Federal Aviation Administration (FAA) and International Civil Aviation Organization (ICAO) aviation rules and vocabulary. Civil or military aviation safety experience is required. Actual flight experience or operational experience in USAF RPA (MQ-1 or larger) or other military aircraft is required.

Shall have previous experience with development of Threat and Error Management practices.

4.5.2 Analysis Team Lead: Shall have a minimum of two years of actual LOSA execution and analysis experience. Requires one year experience with Federal Aviation Administration (FAA) and International Civil Aviation Organization (ICAO) aviation rules and vocabulary. Civil or military aviation safety experience is required. Actual flight experience or operational experience in USAF RPA (MQ-1 or larger), military or civilian aircraft is required. Shall have previous experience with development of Threat and Error Management practices.

4.5.3 Other Contractor Positions: Requires six months experience with Federal Aviation Administration (FAA) and International Civil Aviation Organization (ICAO) aviation rules and vocabulary. Civil or military aviation safety experience is required. Shall have previous experience with development of Threat and Error Management practices.

4.6 Deliverable(s). The Contractor shall provide task order deliverable(s) in a format mutually agreed upon by the Government and the Contractor. The ACC AMIC Advisory and Assistance Services Division (AMIC/PKA) does not require copies of listed deliverables. All deliverables will be reviewed for timeliness, accuracy and format. If a deliverable due date falls on a weekend or holiday, the Contractor shall submit the deliverable on the last work day prior to the due date.

Table 1 - Deliverables

Deliverables PWS Reference

Deliver To Due Date

Kick-Off Meeting Minutes 4.6.1 & 9.7 COR Within 15 days of Post- Award Conf

Threat and Error Matrix Workshop Summary

4.1.2 & 4.6.2 COR

and Pgm Mgr

Within 15 business days of workshop completion

Final Threat and Error Matrix 4.1.2 & 4.6.3 COR and Pgm Mgr

Within 30 days of Threat and Error Workshop completion

Observer Training Products 4.6.4 COR and Pgm Mgr

Within 30 days of Finalized Threat and Error Matrix

Comprehensive Written Final Report

4.1.11 & 4.6.5

COR

and Pgm Mgr

At ACC Senior Leadership Debriefing

Electronic Data/Software 4.1.12 & 4.6.6

COR

and Pgm Mgr

At ACC Senior Leadership Debriefing

Monthly Written Performance Report

4.2.1 & 4.6.7 COR

Pgm Mgr

10th business day of each month

4.6.1 Post-Award Conference Minutes: The contractor shall produce comprehensive post-award conference minutes to the Government for review and approval within 15 calendar days of the post-award conference.

4.6.2 Threat and Error Matrix Workshop Summary: The contractor shall provide a written summary of the workshop to the Government within 15 business days of workshop completion.

4.6.3 Final Aircraft Threat and Error Matrix: The contractor shall develop a customized Threat and Error Matrix for the MQ-9 MCE Pilot crew position to be audited in advance of actual observer training. Threat and Error Matrix is due within 30 calendar days of Threat and Error Matrix Workshop for base year and each option year.

4.6.4 Observer Training Products: The contractor shall develop appropriate training products to ensure that the government provided observers are fully capable of performing LOSA observations and can utilize the contractor developed training products as reference material and/or guidance during LOSA observations. The training materials, at a minimum, must thoroughly address those items listed in subparagraphs 4.1.4.1 – 4.1.4.4.

4.6.5 Comprehensive Written Final Report: After a thorough review of LOSA data, the contractor shall deliver a comprehensive written final report to ACC Senior Leadership. The comprehensive written final report is due at debriefing to ACC Senior Leadership at the conclusion of the base year and each option year and shall include: executive summary, data regarding flight operations, documented threats, errors, undesired aircraft states, crew resource management, crew coordination; and subjective aircrew comments and surveys.

4.6.6 Electronic Data / Software: The Contractor shall provide HQ ACC/SEF an electronic copy of the data and software to access and sort/search data for each LOSA executed. Electronic data/software is due at debriefing to ACC Senior Leadership at conclusion of base year and each option year.

4.6.7 Monthly Written Performance Report: The contractor shall provide the LOSA Program Manager a monthly written report documenting performance and accomplishments in the preceding month, by the 10th business day of each month

4.6.8 Schedule: All deliverables shall be submitted directly to the COR and LOSA Program Manager. The Government will provide the contractor with an email address for electronic deliverables. Unless otherwise noted in the PWS, the Government will have five business days to review deliverables and make comments to the contractor. The contractor shall have five business days to address those comments and resubmit the deliverables to the Government.

LOSA data shall be analyzed by contractor personnel and delivered to the Government both electronically and in a written report. The report is due at debriefing to ACC Senior Leadership at the conclusion of the base year and each option year. The report shall include narratives documenting the threats, errors, undesired aircraft states, crew resource management, crew coordination, and subjective aircrew comments and surveys.

4.7 Services Summary. Attachment A

5.0 GOVERNMENT FURNISHED PROPERTY:

5.1 Title of Documentation. The Government will provide technical guidance and clarification in support of this program. However, contractor personnel are expected to utilize available reference material and not rely solely on the technical point of contact. Unclassified aircraft technical orders and aircraft and operational guidance directives will be provided to the contractor for their reference. The contractor shall return these documents to the Government upon conclusion of the particular weapon system audit and the contractor shall ensure they are not distributed to unauthorized personnel. Documents produced or owned by the Government, including systems documentation, standards, and specifications or guidelines governing development of deliverables, manuals, to the extent that they are available, will be provided to the contractor on request.

5.2 Government Provided Equipment / Office:

5.2.1 The Government will provide escorted access to Langley AFB to contractor personnel assigned to this contract. Arrangements for use of resources during other than normal business hours will be coordinated through the LOSA Program Manager when approval is granted to work those hours.

5.2.2 At the discretion of the ACC LOSA Program Manager, the Government may provide the opportunity for the contractor to participate in MQ-9 aircraft/simulator familiarization flights IAW AFI 11-401. These flights are not required but offered to allow the contractor to gain familiarity with and research into the flight deck characteristics and crew coordination in advance of actual LOSA execution.

5.2.3 The Government will provide qualified flight crews to comprise the observer crew force with qualifications and experience required to capture quality observations. The SMEs for the Threat and Error Matrix development and data validation exercises will also be provided by the Government at their discretion and at locations per the Government’s requirements.

6.0 Data. The Government has unlimited rights to all deliverables of this task order to include intellectual property. All documents and materials produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

As part of this contract, the contractor shall provide a lifetime software licensing agreement to fully utilize all contractor-provided LOSA software. The contractor is responsible for providing software updates and upgrades as required to ensure full functionality of the software. The LOSA data shall become the property of the U.S. Government for future use with historical LOSA data sets. All data collected, analyzed and stored shall be provided to the Government without usage limitations.

7.0 OTHER DIRECT COSTS (ODC)

Travel. The Contractor shall be required to travel to attend meetings in support of tasks listed above to fulfill PWS requirements. All trips will be in accordance with regulatory requirements and actual travel shall be coordinated and pre-approved by the COR in writing. The Government will only reimburse allowable costs in accordance with FAR 31.205-46 and the current Joint Travel Regulation. The Contractor shall be required to provide travel receipts to the COR as attachments in WAWF. Travel projections are subject to change based on Government requirements. Estimated travel cost $30,000.00 annually and not to exceed $90,000.00 for overall contract period of performance.

Origin Destination Number of Travelers

Number of Trips

Number of Days Per

Trip Other Points of Origin JBLE (Langley AFB), VA

2 As Needed 4

Other Points of Origin Creech AFB, NV 2 As Needed 6 Other Points of Origin March ARB, CA 2 As Needed 6

Note: Local travel to attend meetings within the local city or base of assignment commuting vicinity shall be considered a cost of doing business and shall not be separately reimbursed.

8.0 Security. The Contractor and all Contractor personnel shall abide by all AF and local rules, procedures and standards of conduct. The Contractor shall also perform in accordance with the Compliance with National Industrial Security Program Operating Manual (NISPOM-- DoD 5220.22M).

8.1 Visitor Group Security Agreement (VGSA). The contractor shall enter into a long term visitor group security agreement with the host base Information Protection Office if contract performance is on base for 90 days or more. This agreement shall outline how the contractor integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation. The agreement should address:

8.1.1 Security support provided by the Air Force to the contractor to include security badging, base visitor control, investigation of security incidents, base traffic regulations, the use of security forms, and conducting inspections required by DOD 5220.22-R, Industrial Security Regulation, and Air Force Instruction 31-601, Industrial Security Program Management.

8.1.2 Security support requiring joint Air Force and contractor coordination includes security checks, and internal security controls for high value pilferable property.

8.1.3 On base, the long term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).

8.2 Access. For access to unclassified Air Force networks and unescorted access to Government installations and facilities, the contractor must, at minimum, have completed a verifiable National Agency Check with Written Inquiries (NACI) or higher level investigation.

Once a minimum of a NACI investigation has been completed and the results are favorable, the contractor may be issued a Common Access Card (CAC) card. The contractor shall acquire all necessary base passes for contractor personnel.

8.3 Training. Required security training on local procedures and policies will be provided by the Government and shall be completed satisfactorily by contractor personnel before they can perform their tasks.

8.4 Antiterrorism Training. Within 30 calendar days after contract start, all contractor personnel shall complete Antiterrorism Level I training, as required by DODI 2000.16. Newly hired personnel shall complete the Antiterrorism Level I Training within the first 30 calendar days of their employment.

Refresher Antiterrorism Level I training shall be completed and documented annually thereafter.

The training is provided at https://atlevel1.dtic.mil/at/ and also available through Advanced Distributed Learning Services (ADLS), Force Protection Course (ZZ133079) at https://golearn.csd.disa.mil/kc/main/kc_frame.asp for AF Portal access or https://golearn.csd.disa.mil/kc/login/login.asp for non-portal login.

8.5 Security Clearances. No classified access or security clearances will be required for tasks within this PWS. .

8.5.1 Clearance Documentation. Prior to contract start, and as changes occur, the Contractor shall provide the Primary COR a list of all company employees assigned to this task order. The list shall include the employees’ Names, Location of Performance and Security Clearance

8.6 Notification. The contractor shall notify 633 ABW/IP, 65 Sweeney Blvd, Joint Base Langley-Eustis, Virginia, 23665, 30 days before on base performance of the contract. The notification shall include:

8.6.1 Name, address, and telephone number of company representatives.

8.6.2 The contract number and contracting agency.

8.6.3 The highest level of classified information which contractor employees require access to.

8.6.4 The location(s) of contract performance.

8.6.5 The date contract performance begins.

8.7 Listing of Employees. The contractor shall maintain a current listing of employees. The list shall include the employee's name, social security number and level of security clearance.

The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the Sponsoring Agencies Security Manager. An updated listing shall be provided when an employee's status or information changes.

8.8 Security Manager Appointment. The contractor shall appoint a security manager for the on base Visitor Group. The security manager may be a full time position or an additional duty position. The security manager shall provide employees with training required by DOD 5200.1-R, Information Security Program Regulation, and AFI 31-401, "Information Security Program Management". The contractor will also provide initial and follow-on training to contractor personnel who work in Air Force controlled/restricted areas. Air Force restricted areas and controlled areas are explained in AFI 31-101, The Air Force Installation Security Program.

8.9 Pass and Identification Items. The contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.

8.10 Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires;

e.g. terminated for cause, retirement, etc.

8.11 Traffic Laws. The contractor and its employees shall comply with base traffic regulations.

8.12 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on Langley AFB, VA.

8.13 Safeguarding For Official Use Only (FOUO), Unclassified and Safety Privilege Information. The contractor shall comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material. . Contractor must meet Air Force standards for storing, processing, and handling unclassified, safety privilege information IAW AFI 91-204, “Safety Investigations and Reports,” and/or Controlled Unclassified Information (CUI) information and systems.

Additionally, all resources (e.g. maps, publication/instructions, photos) provided by the Government to assist the contractor in the performance of their contract will be surrendered upon termination of employment or the end of the contract performance period.

8.14 Reporting Requirements. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.

8.15 Physical Security. The contractor shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

8.16 Controlled/Restricted Areas. The contractor shall implement local base procedures for entry to Air Force controlled/restricted areas where contractor personnel will work.

An AF Form 2586, Unescorted Entry Authorization Certificate, must be completed and signed by the sponsoring agencies Security Manager before a Restricted Area Badge will be issued.

Contractor employees must have a favorably completed National Agency Check plus written Inquiries (NACI) investigation before receiving a Restricted Area Badge. Interim access can be granted IAW AFI 31-501, Personnel Security Program Management

8.17 Key Control/Access Badge Control. The contractor shall establish and implement methods of making sure all keys/badges issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government.

8.17.1 Lost Keys. The contractor shall immediately report to the Quality Assurance Evaluator (QAE) or Program Manager any occurrences of lost or duplicated keys. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the government.

The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

8.17.2 Prohibited Use. The contractor shall prohibit the use of keys, issued by the government, by any persons other than the contractor’s employees and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

8.18 Lock Combinations. The contractor shall control access to all government provided lock combinations to preclude unauthorized entry. The contractor is not authorized to record lock combinations without written approval by the government Program Manager. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.

8.19 Automatic Data Processing Equipment (ADPE). The Contractor shall establish and implement procedures to ensure all ADPE, to include laptops and other data processing devices, issued to the Contractor by the Government are not lost or misplaced, are not used by unauthorized persons or are not subject to unauthorized external devices. The Contractor shall immediately report to the CO or PM any occurrences of lost ADPE within two (2) hours of discovery of occurrence. In the event that ADPE is lost, the Contractor may be required, upon written direction of the CO, to replace the equipment at no additional cost to the Government.

The Government may replace the equipment and deduct the cost of such from the monthly payment due the Contractor.

8.20 Communications Security (COMSEC). Contractors may require access to COMSEC information. The DD FM 254 will give further instructions on safeguarding and managing COMSEC material.

9.0 ADMINISTRATION CONSIDERATIONS:

9.1 Performance Schedule. The Contractor shall perform this task from 1 Aug 2016 through 31 July 2017 for the base year and consist of two one-year option years. Schedule shall consist of a total of 100 observations to be accomplished at the following four locations:

Creech AFB, NV, Ellsworth AFB, SD, March ARB, CA and Hancock Field Air National Guard Base, Syracuse, NY.

9.2 Place of Performance. The Contractor shall be located at their corporate headquarters to perform and accomplish tasks identified in this task order.

9.3 Contractor Identification. Each Contractor employee shall, while on duty, wear in plain view on the upper portion of his outer garment a metal or plastic identification badge to be furnished by the Contractor, containing the company name, employee name, and the section where the employee works. Contractor employees shall clearly identify themselves as "Contractors" at all times, in all communications and representations, including in the workplace, at meetings, in conversations, telecommunications, mail, electronic mail (e-mail), and faxes, whether with Government personnel, other Contractor personnel, or with the public. Contractors with access to the base Local Area Network (LAN) or with an official Government e-mail address shall include their company name in the signature block and the designation "CTR" in the global address. The Contractor shall notify the Government if the "CTR" designation is not included in the global address.

9.4 Alternate Work Location. Alternate work locations shall be permitted for this task order. If permitted, the Contractor shall follow their corporate guidance with regard to alternate work location capabilities and frequency.

9.5 Duty Hours. Normal duty hours are 0800-1700, Monday through Friday. Federal Holidays will be observed. The contractor shall be accessible via electronic means (i.e. email, telephone, text or facsimile) and be able to respond to the ACC LOSA Program Manager in a timely manner when not at Langley AFB. The contractor shall ensure continuity of operations during periods of personnel turnover and long-term absences. Long-term absences are considered those longer than two weeks duration.

9.6 Base Shutdown/Inclement Weather. The Contractor will follow guidance of the installation containing their place of performance to determine reporting schedules whether due to a base closure or inclement weather.

9.7 Kickoff Meeting. Contractor shall attend a kickoff meeting specific to the TO requirement with the COR and the Administrative CO within thirty (30) days of contract award.

The Contractor shall provide concurrence with the date, time and location for the meeting via email notification to ACC AMIC/PKA, accamic.pka.division@us.af.mil and to ACC AMIC/DRQQ Staff, accamicquality@us.af.mil at least three (3) business days prior to the scheduled meeting.

9.8 Contractor Inventory. In accordance with Section 8108 of Public Law 112-10 of the Department of Defense and Full-Year Continuing Appropriations Action, 2011.

mailto:accamic.pka.division@us.af.mil mailto:accamicquality@us.af.mil

9.8.1 Reporting. The Contractor shall report ALL labor hours required for performance of services provided under this task order via the secure Contractor Manpower Reporting Application (CMRA) data collection site.

The Contractor is required to completely fill in all required data fields at: http://www.ecmra.mil.

Reporting inputs shall be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported anytime during the FY, all data shall be reported not later than 31 October of each calendar year. The Contractor may direct questions to the CMRA help desk. The prime Contractor is responsible to ensure all subcontractor data is reported.

9.8.2 Uses and Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contractor number and the Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.

9.8.3 User Manual. Data for the AF services requirements must be input at the AF CMRA link. However, user manuals for Government personnel and Contractors are available at the U.S.

Army CMRA link at http://www.ecmra.mil.

9.8.4 Subcontractor Input in CMRA. Prime Contractors are responsible to ensure all subcontractor data is reported. Subcontractors will not be able to enter any data into CMRA, but will enter their information into a Bulk Loader spread sheet available from the AF CMRA helpdesk. Subcontractor shall fill in columns A-C then return it to the AF CMRA helpdesk after it's completed and a technician team will enter the information into CMRA.

http://www.ecmra.mil/

9.9 Attachment A: Services Summary

Table 2 - Services Summary Develop and submit all required deliverables

4.6 Performance is acceptable when

a) 100% of deliverable requirements are met and received on time.

b) Critical information is accurate.

Develop Threat & Error Matrix and tailor database per Government’s requirements.

4.1.2 Develop Threat & Error Matrix and tailor database to

100% of Government’s requirements.

Develop and provide LOSA data collection and analysis solution.

Deliver collection software training.

4.1.3& 4.1.5. Deliver 100% LOSA data collection and analysis software and training.

Train LOSA Observers. 4.1.4 Train 100% of LOSA observers.

Receive observation reports electronically and provide real-time review of incoming data.

4.1.6 & 4.1.7 Receive 100% of observation reports. Review 100% of observation reports and correct 100% of inadequate reports.

Perform SME roundtable discussion and ensure robust data processing process is in place.

4.1.8 & 4.1.9 Organize and execute 100% of required SME roundtables and ensure 100% of all data processes are IAW Government requirements.

Perform data analysis. Prepare written report and present results in formal briefing to ACC Senior Leadership.

4.1.10 & 4.1.11 Analyze 100% of validated data. Prepare and present 100% of formal written report and present 100% of briefing to ACC Senior Leadership.

Provide soft and hard copy of all raw data and analysis. Provide follow-up consulting support to LOSA PM on Government analysis.

4.1.12 Provide 100% of validated data both hard and soft copy and 100% of required software to access. Provide 100% follow-up consulting support to LOSA PM on Government analysis.

Note: The government reserves the right to inspect or test services that have been tendered for acceptance. The government may require performance of any nonconforming services at no increase in contract price. If performance will not correct the performance issue or is not possible, the government may seek an equitable price reduction or contractual processes will begin to terminate the contract. Past performance history will be reported in Contractor Performance Assessment Reporting System to reflect satisfactory or unsatisfactory performance.