Service_Summary.xls

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War Reserve Materiels (WRM) Federal contract opportunity
Solicitation number
FA4890-15-R-0004
Issued by
Department of the Air Force Air Combat Command

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Service Summary

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Service Summary

SS #PERFORMANCE OBJECTIVE
(PWS/Technical Exhibit Ref)PERFORMANCE STANDARDPERFORMANCE THRESHOLD
1Program Management
A. Personnel:
PWS Section A, Para 2.2.1.1., Para 2.2.10.2.,and Appendix NMaintain and staff a qualified and motivated workforceNo vacancies in key positions greater than 90 days unless waived by the Government
PWS Section A, Para 2.2.1.1., Para 2.2.10.2., Appendix M and Appendix NEnsure personnel are qualified as specified in the contract (i.e. such as but not limited to, experience, education, and language requirements)No major non-conformances allowed.
B. Data Management
PWS Section A, Para 4.6.1.Provide accurate and current (within

24 hours of occurrence) data within

the Computer Aided-DMSNo major nonconformances allowed. Performance is acceptable when the data specified in the PWS is available on the DMS, is technically accurate (excluding minor errors such as spelling, grammatical, and punctuation) and is updated within 24-hours unless otherwise noted in the CDRL or PWS.
C. Quality Management System:
Implement, maintain, and comply with a comprehensive QMS
PWS Section A, Para 2.1. (and sub-paragraphs); Section B, Para 1.0 (and sub-paragraphs); Section C, Para 2.0 (and sub-paragraphs) and Appendix D (Quality Management System)IAW ANSI/ISO/ASQ Most Current Version of 9001 QMS requirements and PWSNo major nonconformance is allowed. If a Major nonconformance is discovered the QMS will be considered non-compliant. A major nonconformance adversely effects mission, safety of personnel and equipment, schedule, cost, and increases risk to the government such as non-provision of resources, poor quality resources, and recurring defects.
2Operations & Maintenance
Maintain all WRM to meet or exceed established standards.
Appendix G (Level of Effort)A. Establish and maintain a PMI schedule IAW the PWSAll PMIs conducted within the month due unless there is a documented deferral/waiver.
Appendix G (Level of Effort)B. Achieve established semi-annual reconstitution goals.All semi-annual reconstitution goals (Appendix G) met within required timeframes unless deferral is approved by the Government.
Appendix G (Level of Effort)C. Achieve established storage serviceability standards.All storage serviceability goals (Appendix G) met within required timeframes unless deferral is approved by the Government.
1. AGE:
PWS Section A, Para 3.2.1.7.Maintain stored AGE in Ready-to-Deploy status90% six month average serviceability rate for stored AGE based on combined daily/monthly rates
2. BEAR:
PWS Section A, Para 3.3.2.Maintain stored BEAR in Ready-to-Deploy status95% six month average serviceability rate for all stored assets based on combined monthly rates
3. Fuels:
Maintain stored Fuels in Ready-to-Deploy status95% for R-11s (UFM74)
95% for C300/301 (UFM71)
95% for R-18s, R-19s, R-20s, R21s (JFDFS, JFDRC, JFDSC)
95% for R-22s (JFDEJ)
95% for TASS (JFDSS)
100% MC rate for all OTB
Readiness Rate % shall be calculated by UTC using a six month average for each SS category except OTBNOTE(S): Shortages required to obtain 100% rate for OTB can be pulled from other FSE UTCs; MRSP (service/support) must be calculated to determine percentage
4. Munitions:
PWS Para 3.1.4., and T.O. 11A-1-10Maintain MMHE in a serviceable condition IAW applicable standards95% six month average serviceability rate for all stored MMHE
AFI 21-201, Para. 5.2.6Process assets on accountable records after in checkNo assets unaccounted for in CAS after 24 hours of in check
AFI 21-201 and T.O. 11A-1-10Maintain accurate accountability in CASNo Later Than (NLT) 30 days of in-check, complete receiving inspection and update status in CAS
No more than 2 location errors per storage structure during any storage verification audit
AFI 21-201, para 4.2.6 and 4.2.9.3Properly manage unserviceable assetsNo assets in unserviceable Condition Code P without corresponding Ammunition Disposition Request (ADR)
DoD Manual 5100.76M, Para C3.1.3., AP1.2., AP2.4., and AP2.8. , AFI 21-201, Para 2.4.6 and AFI 31-101, Paragraph 8.4.2.15.3 and 8.4.2.15.3.1Maintain accurate accountability between Combat Ammunition System (CAS) and Tactical Munitions Reporting System (TMRS) (exception during physical maintenance only)100% accuracy between CAS and TMRS
PWS Para 2.9.14., and 3.1.1.1Comply with security requirements for Category 1, 2, and classified munitions100% accountability, controlled storage, and security
5. Vehicles:
PWS Para 3.1.1Maintain stored vehicles in Ready-to-Deploy status IAW TO36-1-191 plus condition95% six month average VIC rate for stored vehicles based on combined monthly VIC rates reflected in Part 6 of the OLVIMS PCN-32 Report
PWS Para 3.5Maintain GFP vehicles in TO 36-1-191 condition90% six month average VIC rate for GFP vehicles based on combined monthly VIC rates reflected in Part 6 of the OLVIMS PCN-32 Report
Complete deferred actions within 90 days or within 90 days of receiving partsPerformance is acceptable when the performance standard is met and/or exceeded
Accomplish 90-day, 180-day, and 36-month PMIs per PMI schedulePerformance is acceptable when the performance standard is met and/or exceeded
Complete reconstitution goal based on the established number of Vehicle Equivalencies (VEs)Performance is acceptable when the established number of VEs have been met or exceeded
6. MRAPS:
PWS para 3.6.1.2Maintain stored MRAPs in Ready-to-Deploy status IAW TO36-1-191 plus conditionAverage 85% MC rate for stored vehicles per 6 month period
PWS para 3.6.1.3Complete deferred actions within 90 days or within 90 days of receiving partsPerformance is acceptable when the performance standard is met and/or exceeded
PWS para 3.6.2Accomplish 90-day, 180-day, and 36-month PMIs per PMI schedulePerformance is acceptable when the performance standard is met and/or exceeded
PWS 3.6.2.3Account for 100% of serial controlled C4I equipment/accessories in SBSS and IMDS and ensure proper secured storagePerformance is acceptable when the performance standard is met and/or exceeded
7. Medical:
PWS: 3.8. AFI 41-209, Chapter 13.17.3Complete all annual inventories95% inventory accuracy rate for medical assets
Achieve monthly readiness rate of 90% overall and for critical items across all assemblages
NOTE: Back ordered items are not included in readiness rate
8. TRAP:
PWS Para 3.7.4Maintain stored TRAP in serviceable condition90% Serviceability rate
3Mission Support
A. Materiel Management
Provide and maintain comprehensive, resource management that focuses on meeting or exceeding customer requirements and ensures compliance with all mandatory, statutory, and regulatory requirementsMaintain accurate control and accountability of Government property.
PWS Section A, Para 4.1. (and sub-paragraphs)1. GFE/P InventoryNo major non-conformances allowed.
PWS Section A, Para 4.1. (and sub-paragraphs)2. Health of Supply AccountNo major non-conformances allowed.
PWS Section A, Paras 4.2., 5.3. & 5.4. (and sub-paragraphs).B. Packaging, Storage, Handling and Shipping: Properly handle, store, package, preserve, and deliver freight and materials to include certification and packaging of HAZMAT.No major non-conformances allowed; no delays on any shipment due to contractor documentation error(s).
PWS Section A, Para 4.2. and Para 5.4.1. Ensure contingency and exercise cargo is not delayed at the port due to contractor documentation errorsNo delays on any shipment due to contractor documentation error(s).
PWS Section A, Para 4.2.2. Properly handle, store, package, preserve, and deliver freight and materials to include certification and packaging of HAZMAT.Performance is acceptable when the performance standards are met or exceeded
4Contingency Logistics Support & Exercises
A. Logistics Readiness Center (LRC) Taskers
PWS Section A, Paras 5.3. and 5.4. (and sub-paragraphs)Execute contingency/exercise outload taskers as directed by the Govt.No major non-conformances allowed.
5Facilities Management
A. BUILDER ®:
Provide accurate and current data by the 10th of the month within the CMMS and BUILDER ® systems

PWS, Section A, Paragraphs 6.1.2 and 6.1.3 (and sub-paragraphs) Any user can generate an accurate work status report showing the scheduled work, completed work, and deferred work with ETRO for both PMIs and CM.

The BUILDER database is up to date with all replaced RPIE, all annual PMIs, all CM. Photographs of buildings, RPIE, are periodically update as assessments are performed. Photograph of new equipment nameplates are include when new equipment is installed. Users can run assessment reports and the data in the reports will be accurate. Assessments are made so that BUILDER reasonably estimates the remaining service live of the assessed item.No major nonconformance allowed. Performance is acceptable when the data specified in the PWS is available on the appropriate system and is technically accurate (excluding minor errors such as spelling, grammatical, and punctuation) and is updated by the 10th of the month.
B. Infrastructure Maintenance:
PWS Section A, Para 6.0. thru 6.2. (and sub-paragraphs) and Appendix J.
Note: All PMIs will be performed IAW the manufacturer’s instructions and the only deviation will be in the time between PMIs. Unless the manufacturer or other governing regulation specifies a more stringent standard, a ten percent (10%) deviation will be allowed between PMIs. The number of days will be rounded up so that, for example, a weekly PMI will have a one-day variance or a monthly would have three days.1. Respond to and complete emergency work within specified time frames
Respond to and complete emergency work within specified time framesNo major non-conformances allowed.
2. Respond to and complete urgent work within specified time framesNo major non-conformances allowed.
3. Respond to and complete routine work within specified time framesNo major non-conformances allowed.
4. Complete all CE PM work as scheduled within 10% time deviationNo major non-conformances allowed.
C. Environmental, Safety & Health (ES&H) Program:
PWS Section A, Para 6.3. (and sub-paragraphs) and Appendix JComply with occupational, environmental, safety and health requirements IAW OSHA, AFOSH, OEBGD, EPA, NFPA, S&H OI/plan, and HN requirements.No major non-conformances allowed.

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