Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT

FOR

TRANSIENT AIRCRAFT

MAINTENANCE SERVICES (TAMS)

Solicitation: FA4855-15-R-0006 Attachment 1 Contract: Page 1 of 51 Revised 17 Febuary 2015

TABLE OF CONTENTS

PAGE

1 DESCRIPTION OF SERVICES 3

1.1 Transient Aircraft Management and Control 3

1.2 Arrival Services 4

1.3 Processing Services 6

1.4 Departure Services 7

1.5 Emergency Services (Normal Duty Hours) 8

1.6 Special Event Services 9

2 SERVICES SUMMARY 9

3 GOVERNMENT-FURNISHED PROPERTY AND SERVICES 9

3.1 Government-Furnished Property 9

3.1.1 Government-Furnished Facilities 9

3.1.2 Government-Furnished Equipment 9

3.1.3 Government-Furnished Material 11

3.1.4 Government-Furnished Technical Orders, Publications, and Forms 11

3.1.5 Government-Furnished Property Inventory 12

3.2 Government-Furnished Services 12

3.2.1 Government-Furnished Training 12

3.2.2 Telephone Services 12

3.2.3 Utilities 12

3.2.4 Base Distribution 13

3.2.5 Vehicle Maintenance 13

3.2.6 Supply Delivery 13

3.2.7 Land Mobile Radio (LMR) 13

4 GENERAL INFORMATION 13

4.1. Contractor Personnel 13

4.1.1 Contract Manager 13

4.1.2 Contractor Employees 13

4.2 Security Requirements 13

4.2.1 National Agency Check with Inquiries (NACI) 13

4.2.2 Key Control 14

4.2.3 Lock Combinations 14

4.3 Quality Control Program 14

4.3.1 Inspection Program 14

4.3.2 Training, Qualifications, and Compliance 14

4.3.3 FOD Prevention Program 14

4.3.4 Tool Control, TMDE, and LMR Programs 14

4.3.5 HAZMAT and HAZWASTE 14

4.3.6. Safety and Health Plan 14

4.4 Quality Assurance 14

4.5 Hours of Operation 15

4.5.1 Normal Hours of Operation 15

4.5.2 Holidays 15

4.5.3 Additional Workload Requirements 15

4.5.4 Special Situations 15

4.6 Contractor Furnished Items, Equipment, and Services 15

4.6.1 Vehicles 15

4.6.2 Computer Equipment 16

4.6.3 Employee Training 16

4.7 Facilities Maintenance 16

4.8 Contractor Transition Periods 16

4.8.1. Transition Plan 16

4.8.2. Phase-In 16

4.8.3. Phase-Out 17

APPENDICES

A Technical Definitions 18 B Workload Data 21 C Required Reports 27 D Map and Work Area Layout 28 E Publications and Forms 29 F Tools and Equipment 35

1. DESCRIPTION OF SERVICES. The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform transient aircraft maintenance services

Solicitation: FA4855-15-R-0006 Attachment 1 Contract:

Page 2 of 51 Revised 17 Febuary 2015 at Cannon Air Force Base, New Mexico, except as specified as government-furnished property and services.

Transient aircraft maintenance services include transient aircraft management and control and arrival, processing, and departure services for all transient aircraft arriving at Cannon AFB NM. The contractor shall also provide emergency and special event services as defined in this Performance Work Statement (PWS). The contractor shall perform tasks within a two (2)-hour timeframe to meet transient aircraft arrival, processing, and departure schedules.

Large-frame aircraft may require more than 2 hours. When the number of aircraft requiring service precludes servicing at the same time, the contractor shall perform servicing in the priority established by the 27th Special Operations Maintenance Operations Squadron (27 SOMOS), Maintenance Operations Control Center (MOCC).

The contractor shall ensure all aircraft are launched, recovered, inspected, and serviced in accordance with applicable Technical Orders (TOs) and Air Force Special Operations Command (AFSOC) and local directives.

1.1. TRANSIENT AIRCRAFT MANAGEMENT AND CONTROL. The contractor shall establish a transient aircraft management and control system and shall perform the following in accordance with applicable TOs.

1.1.1. Prepare and document AF Form 861, Base/Transient Job Control Number Register, on all transient aircraft;

AF Form 1800, Operator’s Inspection Guide and Trouble Report, on all government-furnished vehicles; and AFTO Form 244, Industrial/Support Equipment Record, on all government equipment in the contractor’s control.

1.1.2. The contractor shall, when applicable, submit a monthly report identifying the above-and-beyond service hour(s) worked and emergency and special event services provided to ensure proper contractor invoicing and government payment. This report shall include the date and time, type of aircraft, number of contractor employees working, and reason(s) for extra hours. The contractor shall submit the report to 27th Special Operations Maintenance Group, Quality Assurance Evaluation Office (27 SOMXG/MXQAE) within 2 workdays of the start of the next month.

1.1.3. Coordinate, with the 27 SOMOS/MOCC and 27th Special Operations Support Squadron (27 SOSS) Base Operations, locations for transient aircraft parking outside transient ramp.

1.1.4. Retrieve all drag chutes from the runway and taxiways when deployed by aircraft.

1.1.5. Coordinate with the MOCC and/or 27th Special Operations Logistics Readiness Squadron (27 SOLRS), Fuel Control Section for fuel delivery and Air Terminal for fleet servicing, as required. Coordinate with the MOCC and/or 27th Special Operations Equipment Maintenance Squadron (27 SOEMS), Aerospace Ground Equipment (AGE) dispatcher for AGE requirements.

1.1.6. Coordinate maintenance and/or service requirements with the MOCC to ensure timely arrival of government maintenance specialists and/or products when required. When aircraft cannot fly as-is, due to Minimum Systems Essential List (MSEL), qualified personnel, and/or parts, the contractor shall notify the MOCC for specialist support.

If support cannot be provided, the aircraft commander, MOCC, and/or the contractor shall contact the home station for support as applicable.

1.1.7. Notify Base Operations dispatch personnel when aircraft is ready for flight crew.

1.1.8. Remove foreign object damage (FOD) from transient aircraft parking ramp, work area(s), and parking location(s) outside transient aircraft parking ramp. Contact Base Operations or MOCC for sweeper service as needed. The contractor shall ensure procedures for ensuring an effective FOD Prevention Program are incorporated in the contractor's Quality Control Plan (QCP).

1.1.9. Ensure effective Tool Control; Test, Measurement, and Diagnostic Equipment (TMDE); and Land Mobile Radio (LMR) Programs are established and maintained, to include submitting Lost-Tool Reports to 27 SOMXG/MXQAE in accordance with AFI 21-101, Aircraft and Equipment Maintenance Management, and local directives. The contractor shall specify procedures in the contractor’s QCP.

1.1.10. Notify MOCC of transient aircraft arrivals, departures, and parking locations concerning aircraft remaining overnight.

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1.1.11. Maintain Air Force Technical Order (AFTO) library, applicable to transient aircraft maintenance services, in accordance with TO 00-5 series.

1.1.12. Maintain Air Force publications library and forms files, applicable to transient aircraft maintenance services.

1.1.13. Obtain and turn in necessary parts for transient aircraft by contacting 27 SOLRS activity in accordance with AFSOC directives and local instructions.

1.1.14. The contractor’s project manager or designated representative shall attend contingency meetings and briefings and participate in exercises involving transient aircraft.

1.1.15. The contractor shall be responsible for the proper use, storage, and disposal of all hazardous materials (HAZMAT), used oils, and hazardous waste (HAZWASTE) in accordance with applicable federal, state, and local regulations.

1.1.15.1. The contractor shall operate the HAZWASTE initial accumulation point outside Building 135 in accordance with the current Hazardous Waste Management Plan (CAFB Plan 32-2). Only HAZWASTE generated during arrival, processing, and departure services provided by the contractor on transient aircraft, as described in this PWS, shall be placed in this accumulation point. If the contractor generates a new HAZWASTE stream through the implementation of a new work process not specifically addressed in this PWS, that waste stream shall be coordinated with the Quality Assurance Personnel (QAP), 27 SOMOS/MXM (coordinated through 27 SOCES/CEAN), and approved by the Contracting Officer prior to use.

1.1.15.2. The contractor shall identify and report, to the HAZMAT Pharmacy, HAZMAT usage as required by AFI 32-7086, Hazardous Materials Management, and AFSOC Supplement 1 to AFI 32-7086 for any HAZMAT brought on base. The contractor shall prepare a site-specific Spill Contingency Plan in accordance with the CAFB Facility Response Plan available from 27th Special Operations Civil Engineer Squadron, Natural Resources Management Element (27SOCES/CEAN).

1.1.15.3. In the event that the contractor is involved with a HAZMAT, hazardous substance, and/or HAZWASTE spill, the contractor shall cleanup, control, contain, and recover as much of the substance as possible using acceptable measures as provided in the Spill Contingency Plan. The contractor shall train and equip employees with proper procedures, as outlined in CAFB Plan 32-2, Hazardous Waste Management Plan, for spill response.

1.1.16. Monitor all transient aircraft parking ramp activities during normal duty hours to ensure compliance with this contract.

1.1.17. Dispatch personnel to drive and operate the mobile staircase unit as needed.

1.1.18. Ensure very important person (VIP)/Code aircraft are properly positioned in front of the Base Operations “red carpet” for off loading and boarding. The contractor shall ensure the launch and recovery of all VIP aircraft receive special VIP treatment.

1.1.19. Provide flight/pilot commander(s) a bird strike worksheet and/or aircraft mishap/incident worksheet during debriefing when these incidents occur. Notify the MOCC, QAP, and Safety of aircraft mishap/incident and provide copy of worksheet to 27 SOMXG/MXQ before close of business on the day of occurrence. For incidents occurring after normal duty hours, holidays, or weekends, the contractor shall notify said offices at the start of the next duty day.

1.2. ARRIVAL SERVICES. For aircraft TDY to Cannon, the contractor shall only provide “Follow Me” services;

the host organization for TDY aircraft shall provide all other maintenance services. For all other aircraft, the contractor shall provide the following arrival services in accordance with applicable TOs:

1.2.1. Pre-position and operate AGE support equipment: fire extinguishers, chocks, boarding ramps, ground wires, and powered/non-powered AGE support equipment that is required for aircraft arrival. The contractor shall have serviceable equipment in position prior to engine shutdown and pre-position mobile staircase unit as required.

Solicitation: FA4855-15-R-0006 Attachment 1

Page 4 of 51 Revised 17 Febuary 2015

1.2.2. Meet transient aircraft at the designated taxiway upon arrival with the “Follow Me” vehicle. Lead aircraft into the assigned parking spot. Aircraft marshaler shall provide signal to taxiing aircraft. When traffic is heavy, transient personnel may contact control tower to direct aircraft to designated parking area and have them hold until a marshaler can be made available. When operating along runways or taxiways, contractor personnel shall maintain radio contact with Cannon Tower. (NOTE: When an aircraft is carrying munitions that require safing procedures, the contractor shall coordinate with MOCC and Weapons Standardization Flight to de-arm the munitions.

Furthermore, the contractor shall not recover aircraft on the flightline with unsafe munitions until Base Operations and Wing Weapons Safety have granted authorization. Also note, when aircraft carry hazardous cargo for pick-up and/or delivery, the contractor shall coordinate with Base Operations and Wing Weapons Safety for identifying proper parking location (i.e., hot cargo pad, hammerhead on Taxiway A or F)).

1.2.2.1. The number of personnel required for recovering VIP/Code personnel shall be determined by the applicable TO or a minimum of two personnel, whichever is greater. Contractor shall respond to the designated VIP parking spot prior to aircraft arrival, in full and presentable uniform, ensuring the “red carpet” is rolled out when applicable (see Paragraph 1.2.2.2). Contractor shall direct the aircraft into the proper parking position using Federal Aviation Administration (FAA)-approved hand signals. After parking is complete and the aircraft is chocked with the blue VIP/Code chocks, the contractor shall stand at a ready position near the aircrew entrance door. Contractor shall remain at ready until VIP(s) depart(s) the area.

1.2.2.2. The contractor shall use the blue VIP/Code chocks with code plates reflecting the appropriate code (i.e.

Code 7 = Colonel chock plates, Code 3 = Four-Star General chock plates). If a Code 1 or 2 should arrive, the contractor shall use Code 3 chock plates. If two VIP/Code aircraft are scheduled to arrive in a relatively short timeframe, the contractor shall set the chocks for the highest code and follow the usual protocol procedures for the other aircraft.

1.2.2.3. The contractor shall marshal aircraft into parking area and provide crew ladders and/or passenger ramps for aircraft, as required. When marshalling C-9/DC-9 aircraft or larger, the contractor shall use orange vests and marshalling paddles. When marshalling aircraft during hours of darkness (from official sunset until official sunrise) the contractor shall use marshalling wands for all aircraft.

1.2.3. Check for hot brakes and report (hot brakes) to the MOCC.

1.2.4. On applicable aircraft check and report hydrazine leaks to the MOCC.

1.2.5. For aircraft that are known to dump fuel after shutdown, the contractor shall capture fuel draining from the aircraft using appropriate receptacles. Store captured fuel in an appropriate container (i.e., fuel bowser) when emptying buckets of captured fuel.

1.2.6. Install main landing gear locks and/or pins, as required and/or directed by aircraft commander.

1.2.7. Install egress and safing pins as required. Contractor employees not qualified on a particular aircraft shall verbally check with aircraft commander to verify that all systems containing explosive devices, such as egress, jettison, and flare systems are made safe.

1.2.8. Insert wheel chocks before the aircraft commander departs the cockpit.

1.2.9. Statically ground aircraft, if required by TO.

1.2.10. Position, connect, and operate AGE support equipment as directed by the aircraft commander.

1.2.11. Debrief the aircraft commander for aircraft status and service requirements.

1.2.12. Retrieve deployed aircraft deceleration chutes from transient aircraft. Install or assist crew members with installation.

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1.2.13. Install pitot, inlet, intake, and exhaust covers as required. Inspect for and remove foreign object(s) prior to re-installing covers.

1.3. PROCESSING SERVICES. The contractor shall perform processing turn-around inspection services on all transient aircraft as directed by the aircraft commander. Services provided by the contractor shall not exceed services prescribed in this PWS and applicable TOs. The contractor shall ensure that primary-mission aircraft will receive priority support as specified in pertinent directives. The contractor shall standby to assist aircrew from medical evacuation aircraft during all ground operations.

1.3.1. Check and service engine oil as required. The contractor shall take Joint Oil Analysis Program (JOAP) samples if required by TOs or directives; process DD Forms 2026, Oil Analysis Request, or Integrated Maintenance Data System (IMDS) product; make AFTO Form 781A, Maintenance Discrepancy and Work Document, entries;

and assure prompt delivery of DD Form 2026 and aircraft JOAP history data to the Non-Destructive Inspection (NDI) laboratory, wait for the results, and record results on aircraft forms. Check chip detectors in accordance with applicable TO and document the inspection and results thereof. AFTO Forms 781A documentation will consist of “INFO NOTE” entries only. The contractor shall coordinate with MOCC and/or NDI a minimum of one (1) hour prior to aircraft arrival for JOAP samples required on a Saturday, Sunday, holiday, or wing productivity day,. When Prior Permission Required (PPR) for weekend/holiday traffic is given by Base Operations with enough advance notice, the contractor shall coordinate JOAP sample requirements with NDI during normal duty hours to ensure someone is available for the weekend/holiday requirement.

1.3.2. Refuel or defuel aircraft as required. Some aircraft are prone to dump fuel during the refuel or defuel operation. If TO is not available for an aircraft, the contractor shall not refuel or defuel aircraft without a qualified member of the aircrew to perform the duties of refueling supervisor. Non-military aircraft and military aircraft that have crew chiefs and/or flight engineers shall perform refueling operations for their respective aircraft. The contractor shall, however, perform supporting duties when requested to do so by transient aircrews (within the requirements prescribed in this PWS). The contractor shall immediately report fuel spills to the MOCC and use the fuel spill response cart to contain and clean up the spill in accordance with applicable directives and local procedures and instructions. Place contaminated absorbent materials in appropriate containers.

1.3.3. Operate, check, and service liquid and/or gaseous oxygen, demineralized water, hydraulics, oils, fuels, and other systems as directed by aircraft commander. (NOTE: Navy aircraft require a different type of engine oil, therefore, the contractor shall use the oil cart labeled as such.)

1.3.4. Perform an overall visual or thru-flight, preflight, post-flight, or combined preflight/post-flight inspection.

The contractor shall accomplish intake/exhaust inspections only when requested by the aircrew or upon finding evidence of foreign object ingestion. The contractor shall check for, identify, and report to the aircraft commander as soon as possible fluid leaks, damages, and safety-of-flight discrepancies (i.e., damaged panels, covers discovered missing upon arrival at Cannon, or any other discrepancy concerning the aircraft).

1.3.5. Check, make required “INFO NOTE” entries, and clear discrepancies on AFTO Form 781-series aircraft forms.

1.3.6. Tow transient aircraft when required with appropriate tow bar and tow vehicle as specified in the applicable aircraft towing checklist and AFOSH STD 91-100, Aircraft Flight line – Ground Operations and Activities, Chapter 2, Paragraph 2.2. Large frame aircraft shall not be towed unless flight crew and/or ground crew are present to assist in towing operations.

1.3.7. Secure aircraft that remain overnight. Tie down as required.

1.3.8. Operate deicer vehicle, remove snow, and de-ice aircraft as required.

1.3.9. Check tires and struts for condition and serviceability. Service as required.

1.3.10. Check condition of canopy(s) and windscreens. Clean as required.

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1.3.11. The contractor shall accomplish the following minor maintenance and inspections, as required:

1.3.11.1. Airframe Systems. Open and/or close and remove and/or install airframe components, such as cowlings, panels, doors, and radomes, as required.

1.3.11.2. Utility Systems. Perform operational check on the fire detection and windshield wiper systems.

1.3.11.3. Electrical Systems. Perform operational check on lighting system and remove and install light lenses, light bulbs, batteries, and sump jars.

1.3.11.4. Aerospace Ground Equipment. Inspect and use:

Maintenance stands Nitrogen (gaseous and liquid) servicing equipment Aircraft jacks Oxygen (gaseous and liquid) servicing equipment Air compressors Deicer vehicle External power unit “Follow Me” vehicles Ground heaters and blowers Fire extinguishers Portable generators Tow bars Portable lighting equipment Oil and hydraulic carts Air conditioning units Fuel spill response cart Gas turbine compressors Hydraulic test stands Tow vehicle Staircase vehicle

1.3.12. Position, connect, and operate AGE support equipment, as required.

1.3.13. The contractor shall tow aircraft as necessary (in accordance with PWS Paragraph 1.3.6) to service aircraft or change parking location. VIP aircraft (Code 7, O-6 or above) shall be parked in front of Base Operations at the “red carpet” facing Northeast (Spot 1) for boarding; the contractor shall tow aircraft to other locations as necessary to accommodate this requirement. Contractor tow team members shall be issued appropriate signaling devices prior to towing operations (i.e., horns, whistles, and luminous wands). NOTE: Aircraft commander shall assume the position of brake rider when qualified contractor personnel are not available.

1.3.14. The contractor shall clear safety inspections and safety-of-flight issues. The contractor shall correct any defects found on the aircraft that either the contractor or the aircraft commander warrant repair, not to exceed the contractor’s technical data and/or equipment limitations (i.e., adjustments; ordinary lubrication; tightening nuts, bolts, or screws; cleaning windscreens, etc).

1.4. DEPARTURE SERVICES. The contractor shall perform departure services in accordance with applicable TOs. All TO items shall be complied with in priority sequence with deviation. Higher headquarters, VIP, and priority mission aircraft shall take priority over other aircraft. If all available personnel are working on aircraft and another aircraft lands requiring “Follow Me” or arrival service, personnel required for these services shall stop in-progress work, perform arrival service, then proceed to the previous aircraft to complete the steps not accomplished in priority sequence. The contractor shall:

1.4.1. Brief the aircraft commander on the aircraft status.

1.4.2. Ensure ground wires, pitot, inlet, and intake and exhaust covers are removed.

1.4.3. Pre-position, connect, and operate aerospace ground and support equipment(s) as required.

1.4.4. Assist crewmembers with completing preflight and engine start checklist. (NOTE: Ensure a FOD walk around and along the aircraft’s taxi route in the launch area is performed prior to engine start.)

1.4.5. Disconnect and remove all aerospace ground and support equipment used and return to designated parking and/or storage area upon completion.

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1.4.6. Remove, or confirm removal of, gear locks and pins. Remove, or confirm with aircrew removal of, safetying devices from cockpit and other areas containing explosive devices needed for flight. Ensure aircraft panels and covers are properly fastened and secured for flight.

1.4.7. Launching VIP/Code Personnel. Contractor shall be positioned near the crew entrance door at a ready position before the arrival of the VIP/Code. The number of employees shall be dictated by the applicable TO or minimum two personnel, whichever is greater. After engine start and all necessary functional checks are completed, the marshaller shall stand at a ready position until the aircraft commander indicates he/she is ready for taxi. The marshaller shall then continue launch procedures. Ensure blue code chocks and “red carpet” are returned to their storage location.

1.4.8. Remove, or confirm removal of, chocks.

1.4.9. Marshall aircraft from parking area.

1.4.10. Perform end-of-runway (EOR) inspection, if required/requested. (NOTE: All Air Combat Command (ACC) assets are required to have an EOR check prior to takeoff.)

1.4.11. After aircraft launch, inspect parking and work area(s) for FOD and remove items found.

1.5. EMERGENCY SERVICES. The contractor shall provide transient aircraft maintenance emergency services to emergencies involving transient aircraft. Emergency services are defined as an unforeseen occurrence; a sudden and urgent occasion(s) for action. These situations require quick action and sound judgment. Examples: weather divert(s); in-flight emergencies (IFE); medical evacuation(s), to include flight-for-life aircraft; emergency evacuation of aircraft due to fire, bomb threat, volcanic ash fallout, high winds or tornado/hail storm, snow, earthquake, major fuel spill, hydrazine leakage, nuclear incident, aircraft crashes, hijacking, or other contingency involving local or diverted aircraft from other locations, to include any assistance requested by 27 SOMXG or 27 SOOG (i.e. hangering aircraft out of weather).

1.5.1. Upon direction and/or notification of a transient aircraft emergency situation(s), the contractor shall provide services as listed in this PWS. The contractor shall assist the base-assigned crash recovery team, fire department, and munitions (hung ordnance procedures) personnel on transient aircraft and/or flight-for-life aircraft, as needed.

1.5.2. The contractor shall respond with a tow vehicle and qualified operator to all transient aircraft IFEs and/or ground emergencies (GEs) to assist the wing crash recovery team in the event the suspect aircraft requires removal from the runway/taxiway. Historically, the average number of IFEs responded to per month is not more than five.

1.5.2.1. Upon notification by the secondary crash phone or radio of an IFE/GE, the contractor shall immediately, but safely, stop work in-process and proceed to the aircraft tow vehicle with a serviceable tow bar, and report to the wing crash recovery team via radio for further instructions. The radio call sign for the aircraft tow vehicle operator is “RECOVERY TOW” and the call sign for the wing crash recovery team chief is “RECOVERY ONE.”

1.5.2.2. The tow vehicle shall have two radios in it at all times; one radio shall monitor the ramp (tower) net and the other radio shall monitor the maintenance (27 SOEMS) net. The wing crash recovery team can be contacted on the ramp (tower) net. The contractor shall remain vigil during this time until relieved by the wing crash recovery team chief.

1.5.3. Emergencies involving transient aircraft occurring after normal duty hours, as defined in the contract, and emergency weather evacuation(s) shall be paid under Contract Line Item Number (CLIN) 0002 and subsequent option year clins entitled “Emergency/Special Events/Overtime”.

1.6. SPECIAL EVENT SERVICES. The contractor shall provide all transient aircraft services for Cannon Air Expo (open house/air show), exercises, and any other event involving transient aircraft. The contractor shall attend all planning meetings for such events.

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1.6.1. Contractor employees whose actions or inaction, in the Functional Commander’s judgment, may have been a factor in a mishap involving transient aircraft may be required to provide a sample for toxicology testing. The contractor is responsible for testing and associated costs for testing and providing results to the government.

1.6.2. If activation or exercise of multiple contingency plans generates conflict with support requirements, the contractor shall use the priorities established by the MOCC. If the contractor cannot accomplish a routine workload due to the activation or exercise of any contingency plan, the government shall not take remedial action against the contractor for non-support of lower priorities.

1.6.3. The contractor shall respond to actual Force Protection Conditions (FPCON), crash recovery, natural disasters, bomb threats, chemical spills, and evacuation procedures.

1.6.4 Special events, exercises or meetings occuring after normal duty hours are defined in 4.5.1 shall be paid under Contract Line Item Number (CLIN) 0002 and subsequent option year clins entitled “Emergency/Special Events/Overtime”.

2. SERVICES SUMMARY (SS):

PERFORMANCE OBJECTIVE

PWS

PARAGRAPH

PERFORMANCE

THRESHOLD

SS-1, Quality Control Program Ensure an effective quality control program.

4.3 and 4.4 inclusive

No more than 1 error per inspection

SS-2, Transient Aircraft Maintenance Management and Control Ensure compliance with aircraft maintenance management.

1.1 inclusive No more than 2 errors per inspection

SS-3, Arrival, Processing, and Departure Services Comply with general directives and technical orders for transient aircraft arrival, maintenance processing, and departure services.

1.2, 1.3, and 1.4 inclusive

0 major errors or no more than 2 minor errors in each area per inspection

SS-4, Technical Order, Publications, and Forms Ensure all technical orders, publications, and forms are maintained IAW TO 00-5-series and guidelines as applicable to transient aircraft.

1.1.11-1.1.12, 3.1.4-3.1.4.2, and Appendix E

0 major errors or no more than 3 minor errors in each area per inspection

SS-5, Remove FOD Material Ensure transient parking areas, working areas, and vehicles are free of foreign objects.

1.1.8 and 1.4.11

0 major error or no more than 2 minor errors in each area inspected

SS-6, Tool Control Program Ensure an effective tool control program IAW applicable guidelines.

1.1.9 and 4.3.4

0 major error or no more than 3 minor errors per inspection

SS-7, Facilities Maintenance Ensure facilities present a neat and clean appearance and restroom is sanitized.

4.7

0 major error or no more than 3 minor errors in each area inspected

SS-8, Safety and Health Plan Compliance with occupational, safety, and health (OSHA) requirements

4.3.6 Standard is no critical defects. A

critical defect occurs where there is non-compliance with OSHA Standards; and a safety incident or mishap is attributed to inadequate or non-performed S&H tasks; or missed or inadequately performed duties jeopardized the S&H of environment, personnel or equipment.

3. GOVERNMENT-FURNISHED PROPERTY AND SERVICES. The government shall provide the following property (i.e., facilities, equipment, materials, technical orders, publications, and forms) and services.

3.1. GOVERNMENT-FURNISHED PROPERTY:

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3.1.1. Government-Furnished Facilities. The government shall furnish office space and restroom at 207 E. Sextant (Building 135), Suites 111 and 114, Cannon AFB NM; 144 square foot storage area located near Building 135; and reserved parking space for two transient maintenance “Follow-Me” trucks on the east side of Building 135.

3.1.2. Government Furnished-Equipment:

3.1.2.1. Government-Controlled Equipment. The government shall provide for use and return, the equipment listed below when the contractor has a need for the equipment. The contractor shall make all equipment requests through MOCC. The contractor shall make all entries on equipment forms as required.

TYPE OF EQUIPMENT SERIAL/STOCK NUMBER QUANTITY

Nitrogen Trailer, liquid 3655-01-347-9055 as required Nitrogen Trailer, gaseous 3655-00-541-1385 as required Oxygen Trailer, liquid 3365-00-540-9153 as required De-icing Truck 1730-00-555-6205 as required Aircraft Maintenance Stand, C-1 1730-00-395-2781 as required Aircraft Maintenance Stand, B-1 1730-00-390-5618 as required Aircraft Maintenance Stand, B-4 1730-00-294-8883 as required A/M32A-86, Gen/W DC Transformer 6115-01-061-6610 as required H-1, Heater 4520-01-056-4269 as required NF-2(D), Light Cart 6230-00-752-2081 as required MC-1A, Air Compressor 4310-00-537-0833 as required MC-2A, Air Compressor 4310-01-082-0818 as required

3.1.2.2. Government-Furnished, Contractor-Controlled Equipment. All items marked with an (*) shall be replaced by the government provided the item was not lost, stolen, or abused. The items without an (*) shall be replaced by the contractor when the government determines the items as unserviceable; these items shall become the property of the government upon completion of the contract.

TYPE OF EQUIPMENT SERIAL/STOCK NUMBER QUANTITY

*Oxygen Trailer, gaseous 3655-00-541-1285 1 each *Hydraulic Servicing Cart 4910-00-947-7124 1 each *Oil Servicing Cart, AF/Navy 4930-01-061-9502 1 each *Aircraft Tow-bar, Universal 1730-00-151-3900 2 each *Aircraft Tow-bar, T-38 1730-00-017-8885 1 each *FM Radio, Hand Held (brick) (LMR product) 3 each *FM Radio, remote truck (LMR product) 1 each *FM Radio, base unit (dispatcher) (LMR product) 1 each *Hand Held Radio Battery charger (three batteries) (LMR product) 1 each *Class-A Phone 4 each *Tow Vehicle, MB-4 07L-0276 1 each *Tow Tractor (Bobtail) 01C100 1 each *Moblie Staircase 04C-00406, 09C-0093 2 each *Fuel Bowser 1 each *Aircraft Ladders (F-15/F-16) 1/2 each *Connex Container 2 each

* Printer HP Color Laser Jet 4600N 1 each Desk with drawers 2 each Table 1 each Lockers 2 sets File cabinet, large two drawer 1 each Book shelves 2 each Chairs 7 each Refrigerator 2 each Flammable Storage Locker 1 each *Over Pack 1 each

Solicitation: FA4855-15-R-0006 Attachment 1

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*Coat Rack 1 each *Panasonic LCD 42” TV/Remote 2 each *Hard Drive C-Gate 320GB 1 each Wall Clocks 1 each Fire Extinguisher 1 each TO File Cabinet 1 each Table end 1 each Binoculars 1 each Built in desk/counter/dispatch area 1 each Consolidated Tool Kit (CTK) 995 (fixed) with inventory 1 each CTK 996 (mobile) with inventory 1 each

NOTE: Some items in CTK 995 & 996 will be provided by the government (i.e. PMEL and some special equipment). The items the government will replace are identified in the CTK inventory with an (*) also reference paragraph 3.1.2 of the PWS. Also note the aircraft tow vehicle will be used for towing aircraft only and will not be used for any other services without approval of the QAP or contracting officer.

3.1.2.3. Replacement of Government-Furnished Equipment. The contractor shall submit requests with justification, to the QAP, for replacement of government-furnished equipment.

3.1.2.4. Equipment Accountability. The contractor shall be liable for loss or damage to government-furnished property beyond fair wear and tear in accordance with the clause of the contract. In the case of loss or damage beyond economical repair to property and equipment, the amount of the contractor’s liability shall be determined by the contracting officer.

3.1.3. Government-Furnished Materials. The government shall provide the material listed in this paragraph for performance of services by the contractor. The contractor shall be responsible for keeping enough materials on hand for the performance of the contract. If additional authorized material(s) are required, the contractor shall request such additional material(s) by providing a written request to the QAP for approval by the contracting officer. At the conclusion of the contract period, including any option periods, the contractor shall return all residual inventories to the government.

DESCRIPTION STOCK NUMBER QUANTITY

All petroleum-based products required to service aircraft (i.e., JP-8, Hydraulic Fluid, Engine Oil) De-Icing Fluid 6850-00-558-1248 as required Oil sample kits 6695-01-045-9820 as required Safety wire (.032 steel) MS20995N32 as required Safety wire (.020 copper & steel) MS20995N20 as required Ground wire 4010-00-286-2681 as required

3.1.4. Government-Furnished Technical Orders, Publications, and Forms. The contractor is responsible for ensuring all technical orders, publications, and forms are maintained, posted, and up-to-date. Upon completion of the contract, the contractor shall return to the government all issued technical orders, publications, and forms.

3.1.4.1. The contractor shall establish a TO Distribution Account (TODA) and transient aircraft TO library through 27 SOMXG/MXQ, Technical Order Distribution Office, for TO requirements applicable to transient aircraft IAW TO 00-5 series. At a minimum, the account shall contain General Vehicle (GV) TOs, Servicing TOs, Inspection TOs, and Launch/Recovery TOs for all ACC-assigned fighter aircraft (see Appendix E).

3.1.4.2. The contractor shall establish a publications library, forms account, and filing system with the Publication Distribution Office (PDO) for Air Force publications and forms requirements applicable to transient aircraft. The government shall provide access to the Air Force Electronic Publications Library (AFEPL).

3.1.5. Government-Furnished Property Inventory. The contractor, QAP, and a Contracting Office representative shall conduct joint inventories of all government-furnished, contractor-controlled property. The QAP is responsible

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Page 11 of 51 Revised 17 Febuary 2015 for scheduling and documenting the inventory. After each inventory, the contractor shall sign a receipt for all government-furnished, contractor-controlled equipment. The inventories shall be accomplished not later than 5 calendar days before the start of the contract, within 10 calendar days of the start of any option periods, and not later than 10 calendar days before completion of the contract period. The contractor and the government representatives shall jointly determine the working order and condition of all equipment and document their findings on the inventory. In the event of disagreement between the contractor and the government representatives on the working order and condition of equipment, the disagreement shall be referred to the contracting officer for resolution. The QAP shall record missing or non-working equipment and notify the contracting officer, in writing.

3.2. GOVERNMENT-FURNISHED SERVICES.

3.2.1. Government-Furnished Training:

3.2.1.1. Driver Training. The government shall provide driver training for contractor employees to obtain AF Form 483, Certificate of Competency Card, for all government vehicles, including special purpose vehicles, in order to drive on the flightline and cross runways. The contractor shall be responsible for requesting driver training through Base Operations.

3.2.1.2. Aerospace Ground Support Equipment Training. The government, through the Aerospace Ground Equipment (AGE) Branch, shall provide aerospace ground support equipment training to contractor employees prior to equipment use. The government shall train contractor employees thereafter on any equipment modification and/or new equipment as required.

3.2.1.3. Hazardous Waste (HAZWASTE) Training. The government, through the 27th Special Operations Civil Engineer Squadron, Natural Resources Management Element, shall provide the contractor’s primary and alternate HAZWASTE managers annual training on management of HAZWASTE.

3.2.1.4. Precision Measurement Equipment Laboratory (PMEL) Training. The contractor’s primary and alternate PMEL monitors shall attend government-provided training, and be placed on the Special Certificate Roster maintained by PMEL. The contractor is responsible for management of items requiring calibration. The contractor shall deliver and pick-up assigned equipment for scheduled inspections or repairs at Building 593, 784-7600.

3.2.1.5. Military Training Flight-Provided Training. The government shall provide annual and/or recurring training through the Military Training Flight for the following classes/tests: Aircraft Towing, Joint Oil Analysis Program (JOAP) Sample Procedures, Marshalling, Forms Documentation Only “INFO NOTES” will be entered into aircraft forms, De-icing Truck Operation, Aircraft Tow Tractor (MB-4) Operation, Chief Servicing Supervisor (Heavy Aircraft), and Staircase Vehicle Operation.

3.2.1.6. Fire Extinguisher Training. The government, through the Military Training Flight, shall provide annual fire extinguisher training to contractor employees.

3.2.2. Telephone Services. Telephone service is provided solely for official government business and shall not be used to transact personal business by contractor employees. If the contractor requires a telephone for personal business, the contractor shall have such service installed at contractor expense.

3.2.3. Utilities. All reasonable amounts of utilities to include gas, electric, water, and sewer. The contractor shall exercise energy conservation.

3.2.4. Base Distribution. The contractor shall use the Base Information Transfer System (BITS) to send mail on base and the government-furnished Local Area Network (LAN) system provided for electronic distribution.

3.2.5. Vehicle Maintenance. The 27th Special Operations Logistics Readiness Squadron (27 SOLRS), Vehicle Maintenance (27SOLRS /LGR), 784-2522, shall provide service for all government-furnished vehicles.

3.2.6. Supply Delivery. The contractor shall work with Base Supply, Customer Service, 784-7742; Aircraft Parts Store, 784-2159; Organization Shop Code - 534TA; Delivery Destination - Building 134 when aircraft parts are

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Page 12 of 51 Revised 17 Febuary 2015 needed. When ordering parts, the MOCC shall provide a job control number. All ordering requests from any supply agency system must first be authorized by the Functional Commander, or designated representative, and the QAP and/or Contracting Officer must be notified prior to the transaction.

3.2.7. Land Mobile Radio (LMR). The government shall provide services and repairs for government-furnished radios and their supporting equipment. The contractor shall replace all batteries for the hand-held radios and ensure proper disposal of removed batteries. The contractor shall deliver and pick-up assigned equipment for scheduled inspections or repairs at 502 S. Perimeter, 784-2557. The contractor is responsible for scheduling maintenance and repair services with the LMR Manager.

4. GENERAL INFORMATION:

4.1. CONTRACTOR PERSONNEL: All contractor employees shall be United States citizens and be able to read, write, speak, and understand English.

4.1.1. Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of this contract. The name of this person, and alternate(s) who shall act for the contractor when the manager is absent, shall be designated in writing to the contracting officer no later than the pre-performance conference and as changes occur.

4.1.1.1. The manager and/or alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

4.1.1.2. During normal duty hours, the manager or alternate(s) shall be available within 1 hour from notification to meet on the installation with government personnel to discuss problem areas. After normal duty hours, the manager or alternate(s) shall be available within 2 hours from notification.

4.1.2. Contractor Employees. The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the contracting officer as a potential threat to the health, safety, security, or general well being of operational mission of the installation and its population.

4.1.2.1. Contractor personnel shall present a neat appearance and be easily recognized as contract employees.

Personnel shall wear appropriate badges, which shall contain company and employee names. All uniforms shall be pressed and clean and not be faded nor contain holes or heavy stains. The contractor shall furnish employee’s uniform(s).

4.1.2.2. Contractor personnel shall possess a valid New Mexico or Texas state driver’s license.

4.1.2.3. The contractor shall select and employ qualified personnel in sufficient numbers to manage, supervise, and perform the required services. The contractor shall provide technicians who can work on a variety of aircraft, associated systems, or support equipment.

4.2. SECURITY REQUIREMENTS:

4.2.1. National Agency Check with Inquiries (NACI). The contractor must possess a NACI at the classification level of SECRET for its employees for entrance to restricted areas and for obtaining a Common Access Card (CAC).

The contractor shall ensure sufficient on-duty personnel have appropriate security clearance, prior to the contract start date, to accomplish all tasks required in performance of this contract.

4.2.2. Key Control. The contractor shall establish and implement methods of making sure all government-issued keys are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any government-issued keys.

4.2.2.1. The contractor shall immediately report to the QAP or Program Manager any occurrences of lost or duplicated keys.

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4.2.2.2. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, the government shall replace all locks and keys for that system and the total cost deducted from the monthly payment due the contractor.

4.2.2.3. The contractor shall prohibit the use of government-issued keys by any persons other than contractor employees. The contractor shall also prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

4.2.3. Lock Combinations. The contractor shall control access to all government-provided lock combinations to preclude unauthorized entry. The contractor is not authorized to record lock combinations without written approval by the government Program Manager.

4.3. QUALITY CONTROL PROGRAM. The contractor shall develop, implement, and maintain a Quality Control Program that assures compliance with all requirements of the contract. The contractor shall provide a Quality Control Plan (QCP) to the contracting officer for acceptance not later than the pre-performance conference. The QCP shall include, but is not limited to:

4.3.1. Inspection Program. An inspection system covering the services stated in the contract. The contractor shall compile trends identified through inspections and evaluation, including analysis of negative trends identifying common problem areas and possible causes for management action. The QCP shall include a method of identifying, correcting, and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable.

4.3.2. Training, Qualifications, and Compliance. Procedures for ensuring training, qualifications, and required certifications are maintained and records kept on file for employees prior to performance of assigned duties under this contract. Procedures shall include assignment of management responsibility for employee task qualification to specific positions/individuals within the contractor’s organization, as well as the quality control process that will be utilized to ensure compliance. The contractor shall develop a consolidated tracking mechanism to monitor status on training, qualifications, and compliance.

4.3.3. FOD Prevention Program. Procedures for ensuring FOD prevention are established and followed.

4.3.4. Tool Control, TMDE, and LMR Programs. Procedures for ensure stated programs are in place and active.

4.3.5. HAZMAT and HAZWASTE. Procedures for actively processing and tracking contractor-generated HAZMAT and HAZWASTE. The contractor’s site-specific Spill Contingency Plan may be integrated with the QCP, just so the procedures are easily located within the plan.

4.3.6. Safety and Health Plan (S&HP). The Contractor shall develop, implement, and maintain a base specific S&HP. The Contractor shall submit a Safety and Health Plan and corresponding site safety checklist to the Contracting Officer 10 days after contract award. The Contractor’s plan shall include appropriate measures to ensure the Contractor reacts promptly to investigate, correct and track alleged safety and health violations and/or uncontrolled hazards in Contractor work areas. Refer to CAFB Clause 2009-1, “Air Force Voluntary Protection Program (AF VPP) Elements for Requirements Documents” for what the plan shall include.

4.3.6.1. Mishap Notification. The Contractor shall notify the base Safety Office of all mishaps involving on-duty Contractor personnel, Air Force assets, or Air Force operations, which result in injury, illness, or damage to Government property.

4.3.6.2. Reporting. The Contractor shall provide a copy of all mishap reports to the base Safety Office and the Contracting Officer. The Contractor shall report Contractor personnel injuries IAW the Occupational Safety and

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Page 14 of 51 Revised 17 Febuary 2015

Health Act (OSHA). The Contractor shall maintain records of Contractor employee’s occupational injuries, illnesses, and other related activities as required by federal, state, and local regulations.

4.3.6.3. Investigations. The Contractor shall cooperate fully and assist Government personnel in any Government mishap investigation until released by the mishap investigation authority. Do not release mishap information outside official Government channels.

4.3.7. Safety and Health Management Report (S&HMR). The Contractor shall submit Days Away, Restricted, and or Transfer Case Incident Rate (DART) and Total Care Incidence Rate (TCIR) and OSHA Form 300A annually to the Contracting Officer for consolidation and submission as part of the installation’s annual VPP Safety and Health Management report. DART and TCIR rates are due by the 15th of January of each year.

4.4. QUALITY ASSURANCE. The government shall evaluate the contractor’s performance under this contract.

Safety violations and deviations from established TOs shall constitute an unacceptable condition; QAP shall document contractor’s performance as such. Contractor’s unacceptable performance that can be re-accomplished shall be re-accomplished in accordance with TOs and/or directives at no additional cost to the government.

4.5. HOURS OF OPERATION:

4.5.1. Normal Hours of Operation. The contractor shall perform the services required during the following hours:

Monday – Friday, 0800-2400; Saturday-Sunday, 0700-1500. Normal hours are subject to change throughout the year depending on mission requirements. Additional hours outside of normal hours of operation will be billed on CLIN 0002.