SUNSHADE_IDIQ_Draft_PWS.docx

Performance Work Statement for Aircraft Sunshade Inspection, Maintenance, and Repair Services

FA4819-15-R-0008

325th Fighter Wing

Attachment #1 – PWS - FA4819-15-R-0008 Tyndall AFB, FL

12 May 2015

TABLE OF CONTENTS

SECTION A: DESCRIPTION OF SERVICES

1.0 Description of Services

1.1 Background

1.2 Mission

1.3 Scope

2.0 PROGRAM MANAGEMENT

2.1 Inspection, Maintenance, and Repair Requirements

2.2 Maintenance Responsibilities

2.3 Inspect, Report, Document

2.4 Preventative Maintenance Plan (PMP)

2.5 Inspections, Repairs, Task Orders

2.6 Work Priorities

2.7. Work Clearance and Permits

2.8. Maintenance Items

2.9. Problem Management.

2.10. Non-Reimbursement for Purchase or Rental of Tools, Vehicles, or Equipment

3.0. MAINTENANCE DOCUMENTION

3.1. Documentation

3.2. Metrics

3.3. Reference Material

3.4. Documentation of Paint and Coating Use

3.5. Alternate Procedures

4.0. Performance Management

4.1. Quality Control

4.1.1. Quality Control Plan

4.1.2. Quality Control Manager (QCM)

4.1.3. Performance Evaluation

4.1.4 Contracting Office/COR Access

4.1.5. Non-Conformances

4.1.6. Performance Evaluation Meetings, Conferences, and Workshops

SECTION B: GENERAL INFORMATION

5.0. Contractor Personnel

5.1. Contract Manager (CM)

5.2. Contractor Employee Qualifications

5.3. Employee Training

5.4. Training Records

5.5. Employee Restrictions

5.6. Significant Incident Notification Procedure

5.7. Military Members

5.8. Contractor Travel on TAFB

5.9. Personnel Appearance

5.10. National Agency Checks (NAC)

5.11. Contractor Hours of Operation

5.12. Holidays

5.13. Continuation of Essential DoD Contractor Services During Crises

6.0. Safety

6.1. Safety and Health Program

6.2. Safety Notification and Reporting

6.3. Fire Prevention and Safety Standards

6.4. Work Area

6.5. Contractor Vehicles

7.0. Environmental Requirements

7.1. Contractor Liability

7.2. Hazardous Materials (HAZMAT)

7.3. Processing HAZMAT for Use Oil TAFB

7.4. HAZMAT Spills

7.5. Notification of Environmental Spills

7.6. Spill Containment Plan

7.7. Spill Containment Kits

7.8. Exposure

7.9 Hazardous Waste Management

7.10 Recycling

7.11 Sampling and Disposal

7.12 Stormwater Management

8.0. Security Requirements

8.1. Base Entry

8.2. Listing of Employees

8.3. Security Training

8.4. Escort

8.5. Identification and Credentials

8.6. Flight-Line Drivers Training

8.7. Physical Security

8.8. Retrieving Identification Media

8.9. Traffic Laws

8.10. Random Personnel and Vehicle Searches

8.11. Weapons, Firearms, and Ammunition

8.12. For Official Use Only (FOUO) Material

8.13. Photography

SECTION C: SERVICES SUMMARY

9.0 SERVICES SUMMARY

9.1 Purpose

9.2 Components

9.3 Quality Assurance Surveillance Plan (QASP)

9.4 Right to Survey

10.0. GOVERNMENT-FURNISHED PROPERTY AND SERVICES

10.1. Government-Furnished Training

10.2. Manufacturer's Information

10.3. Emergency Services

SECTION D: APPENDICES

Appendix A - Definitions Appendix B - Contractor Deliverables Appendix C - Performance Table Appendix D - Sunshade Location/Picture Appendix E - Sun Shade Maintenance Document Appendix F - Annual Inspection Report Appendix G - Sun Shade Inspection Checklist

SECTION A: DESCRIPTION OF SERVICES

1.0. Description of Services. The contractor shall provide all, equipment, tools, materials, vehicles, personnel, labor, supervision, and management necessary to perform Aircraft Sunshade Inspection, Maintenance, and Repair Services at Tyndall Air Force Base (TAFB) when necessary. The contractor shall also perform in accordance with the Statement of Work, applicable Service Contract Act Wage Determination, Bid Sheet, contract terms and conditions, and task order specific terms and conditions.

1.1. Background. Preventative Maintenance is the basis of Air Combat Command's policy for aircraft sun shade sustainment. The Government's objective of this requirement is to maintain safe and reliable aircraft sun shades as well as complete repairs as necessary under specific task order direction.

1.2. Mission. The contractor shall sustain aircraft sun shades through scheduled inspections, preventive maintenance, and repair of deficiencies.

1.3. Scope. The contractor shall perform inspections, maintenance, and repairs of the aircraft sunshades installed at TAFB to include: structure, fabric, lights, electric, bird nesting mitigation, lightning protection, obstruction lighting, safety reflective devices, fall protection, and any other base-unique attached features, as applicable. The contractor shall provide documentation to the Government of inspections, maintenance, and repairs in accordance with the appendices of this Performance Work Statement (PWS).

2.0. PROGRAM MANAGEMENT

2.1. Inspection, Maintenance, and Repair Requirements. The contractor shall perform inspections, maintenance, and repairs in accordance with original equipment manufacturers (OEM) specifications/procedures, industry standards, best practices, and in accordance with applicable federal, state and local building code regulations, or equivalent military standard Unified Facilities Criteria (UFC) and Unified Facility Guide Specifications (UFGS). The contractor shall advise the Contracting Officer Representative (COR) and Contracting Officer (CO) of any conflicts/ambiguities in the various documents before beginning any task. The Contracting Officer is the only individual authorized to make changes to any contractual document and any action taken by the contractor without CO approval could result in the task not being supported/funded.

2.2. Maintenance Responsibilities. At a minimum, the contractor shall accomplish the following tasks to support aircraft sun shade maintenance requirements (as directed per task order).

2.3. Inspect, Report, Document. Inspect for, report, and document the following:

a) Structural weakness, evidence of stress/buckling/fatigue/etc

b) Corrosion

c) Improper installation

d) Design defect

e) Electrical defect

f) Weather (turbulence) related damage

g) Destruction

h) Failure (signs of or evidence of electrical, structural, or mechanical failure)

i) Severed items

j) Wildlife intrusion

l) Fabric tears/rips/rot/etc.

m) Missing hardware

n) Loose hardware

o) Other discrepancies

2.4. Preventative Maintenance Plans (PMP). The contractor shall develop and maintain a PMP that provides details of how the contractor shall address tasks in PWS paragraphs 1.1.6., Planned Work, through 1.1.13., Maintenance Documentation, to include how aircraft sunshade configurations shall be maintained, and perform preventive maintenance of aircraft sun shades in accordance with the PMP. The contractor shall submit the PMP to the Contracting Officer Representative no later than 60 days after contract award, and shall be non-proprietary.

2.5. Inspections, Repairs, Task Orders.

2.5.1. Initial Joint Inspection. Upon task order award, and prior to performing maintenance or repair services, the contractor shall schedule and conduct an initial joint inspection with the Government COR of all aircraft sun shades to determine the condition of each sun shade. The contractor shall identify substandard conditions or incomplete work to include, but not limited to: environmental, safety, health, equipment, and maintenance condition per individual aircraft sunshade. The contractor shall use the checklist in PWS Appendix F, Sun Shade Inspection Checklist, to conduct the inspection.

2.5.2. Initial Inspection Results. The contractor shall document each sun shade's condition and submit an inspection report to the COR in the same format as PWS Appendix E, Annual Inspection Report, no later than 15 days after the last sunshade is inspected. The contractor shall use the report to identify substandard conditions or incomplete work to include, but not limited to: environmental, safety, health, equipment, and maintenance condition per individual aircraft sun shade.

2.5.3. Annual Inspections. The contractor shall perform inspections of the sun shades in accordance with task order submitted by the CO and the PWS. The contractor shall perform and report the results of inspections, in accordance with manufactures' recommended inspection procedures and/or industry standards or best practices for the following, but not limited to: lightning protection systems, aircraft sunshade structure, and lighting. The contractor shall submit inspection report to the COR, in the Microsoft Excel spreadsheet format in Appendix E, Annual Inspection Report, no later than 30-days after the last sunshade is inspected. The contractor shall use the checklist in PWS Appendix F, Sun Shade Inspection Checklist, to conduct the inspection.

2.5.4. Maintenance and Repairs. The contractor shall perform maintenance and repairs on the 42 sun shades in accordance with AFI 21-136, AFI 21-136 ACC Sup and PWS. The contractor shall perform all routine maintenance and repair work not exceeding $2,500 (Government micro-purchase threshold for services) per inspection, maintenance, or repair action. The contractor shall propose any actions over this threshold to the COR, and approval must be granted by the Contracting Officer prior to execution.

2.5.5. Task Order Procedures.

2.5.5.1. All task orders issued under the contract are subject to the terms and conditions of the contract. In the event of conflict with any task order, the contract will take precedence. The contractor shall refer any questions, concerns, or disputes concerning task orders to the COR in writing within 24 hours (two hours for emergencies) of receipt of the task order. If questions, concerns, or disputes cannot be resolved, the COR will refer the matter to the Contracting Officer.

2.5.5.2. Task Order Content. As a minimum, task orders shall contain the following information:

a. Date of preparation.

b. Contract number, task order number, and task order number

c. Contract/Task Order line item number(s)

d. Job description, sunshade spot number

e. Unit prices, extended prices, and task order total

f. Cost of materials, parts, and supplies

g. Estimated time to complete inspection/maintenance/repairs

h. Work clearance and/or work permit required, Yes or No

i. Contractor's signature and date

j. COR signature and date

k. Contracting Officer signature and date (when required) l Completion date and contractor's signature

2.5.6. Non-Pricing Table Items. Task orders that require the procurement of items not on the pricing table shall be signed by the Contracting Officer, prior to task order approval. The Government will only reimburse the contractor for non-pricing table items that are approved by the Contracting Officer.

2.5.7. Completed Task Orders. When the contractor completes all work tasks, the contractor shall enter the completion date and sign the task order form as complete, and submit the finalized task order form to the COR. The contractor shall maintain a copy of all finalized task order forms.

2.5.8. Task Order Performance. The contractor shall accomplish all task order tasks during normal duty hours (ref. 5.1.8 and 5.1.9); however, occasions may arise that require work to be accomplished outside of these hours. The contractor shall coordinate all routine work outside of normal duty hours with the COR.

2.5.9. Work Schedules. The contractor shall coordinate all work schedules in advance (but after award of task order) with the COR to minimize disruption to mission requirements and shall coordinate inspections, maintenance, and/or repair work no later than 30 calendar days before work is scheduled.

2.5.10. Contractor Arrival on TAFB. The contractor shall contact the COR, each time the contractor arrives on TAFB to perform services.

2.5.11. Disruptions. The contractor shall coordinate disruptions with the COR prior to starting work, and provide notification at least five working days prior to disruption (e.g. , power outage, blocked access, inspection process, maintenance process, repair process, cleaning, and or spraying). Disruptions shall provide the least amount of customer inconvenience. The contractor shall notify the COR (format to be provided by the COR) within 24-hours of expected downtime due to disruption.

2.6. Work Priorities. The contractor shall include in the maintenance documentation procedures for assessing, scheduling and performing emergency, urgent, and routine corrective maintenance/repairs as follows:

2.6.1. Service Calls. The Government will designate personnel who will contact the contractor when sun shade maintenance/repairs are necessary. Service calls may be classified as emergency, urgent, or routine, and the assigned designation will be given to the contractor by the designated caller after approval by the CO.

2.6.1.1. Emergency Service Calls. Emergency services are classified as an immediate response to repair hardware or structural failure that renders the aircraft sun shade unserviceable and/or unsafe. The scope shall be limited to work necessary to eliminate the emergency condition (i.e., investigation and temporary repair, except where permanent repair is more practical). The contractor shall have the capability to assess the emergency condition within 2 hours of notification and initiate actions necessary to render the aircraft sun shade safe within 24 hours of assessment, unless a waiver has been obtained from the Contracting Officer or a designated representative. Photos will be submitted to the contractor in order to assess the emergency condition. For events so catastrophic that 24-hour alleviation is not possible, a waiver may become automatic, as approved by the Contracting Officer. When the emergency condition has been alleviated, the condition shall be re-categorized as urgent or routine (if applicable) by the COR.

2.6.1.2. Urgent Service Calls. Urgent services are classified as a condition that if not acted upon immediately and is likely to create an emergency maintenance situation, The contractor shall be on-site and shall have the capability to assess the urgent condition within 24 hours of notification and initiate urgent action repairs within 48 hours of assessment, and complete urgent work within five days of notification unless a waiver has been obtained from the Contracting Officer, or a designated representative.

2.6.2. Work Schedule Changes. The contractor shall establish an estimated time to repair for aircraft sunshade repairs and provide the written estimate time to the CO and COR. The contractor shall notify the COR immediately of any known changes. Changes will be addressed between the CO and Contractor as needed.

2.7. Work Clearance and Permits. The contractor shall coordinate with the COR, as required, to obtain digging, welding/burn, and/or paint spraying permits in accordance with base procedures, prior to beginning tasks. The contractor shall not commence digging, welding, or paint spraying until required permits are obtained.

2.8. Maintenance.

2.8.1. Overhead Canopy Fabric. The fabric must be at least 80% water repellant fabric that has a 5 year warranty, is capable of handling high winds up to 40 (kts) with gusts up to 90 (kts) and is capable of handling extreme heat conditions above 90°F for 70+ days a year with a high of 110°F. The fabric must be able to block 80% of the sun’s rays. Fabric requiring replacement will be done so in one continuous length and will not exceed 1 weld/seam per strip. Fabric sample must be submitted and pre-approved prior to installation.

2.8.2. Purlin cables. The contractor shall install or replace purlin cables if necessary. Cables and associated hardware will be galvanized. Cables will be installed in accordance with industry standard.

2.8.3. Obstruction Lights. The contractor shall install, repair, or replace obstruction lights as necessary. Light fixtures and bulbs will be replaced in accordance with industry standard.

2.8.4. Conduit. The contractor shall install, repair, or replace electrical conduit as necessary. Conduit will be made of galvanized metal and will be installed in accordance with industry standard.

2.8.5. Side Lights. The contractor shall install, repair, or replace side lights if necessary. Lights will be energy efficient LED lighting of wide light, 36 watt maximum, 2800 lumens minimum, suitable for outdoor wet conditions and have the ability to withstand at a minimum of 40 (kts) plus mph wind loads and gusts up to 90 (kts). Lights must be focused in a way that they illuminate the underside of the aircraft.

2.8.6. 110v Outlet. The contractor shall install, repair, or replace electrical outlets as necessary. Outlets will be installed/replaced at least 18 inches off the ground and in accordance with industry standard.

2.8.7. Circuit Breakers. The contractor shall install or replace circuit breakers as necessary. Circuit breakers will be installed in accordance with industry standard.

2.8.8. Photo Cell. The contractor shall install, repair, or replace photo cells as necessary. Photo cells will be installed in accordance with industry standard.

2.8.9 Primer and Paint. The contractor shall remove and apply metal primer and paint as necessary. Paint will match existing paint installed on the current structure and will be applied in accordance with industry standard.

2.8.10. Overhead Light Switch. The contractor shall install, repair, or replace overhead light switches as necessary. Light switches will be installed in accordance with industry standard.

2.8.11. Blast Shield. The contractor shall install, repair, or replace blast shields if necessary. Blast shields are used to deflect high temperature exhaust from the aircraft auxiliary power unit. Blast shields and support bracket metal will be galvanized and will be installed in accordance with industry standard.

2.8.12. Breaker Panel/Control Panel. The contractor shall install, repair, or replace breaker/control panel if necessary. Panel will be installed in accordance with industry standard and must be designed for outdoor environment.

2.8.13. Purlins. The contractor shall install, repair, or replace purlins if necessary. Purlins will be made of galvanized metal and will be installed in accordance with industry standard.

2.8.14. Air Terminals. The contractor shall install, repair, or replace and test air terminals as necessary. Air terminals will be tested for electrical bonding and will be installed in accordance with industry standard.

2.8.15. Brackets/Bolts/Nuts/Screws (hardware). The contractor shall install, repair, or replace brackets, bolts, nuts, washers, and screws as necessary. Brackets, bolts, nuts, washers, and screws will be galvanized metal unless industry standard requires a different material. All hardware will be installed in accordance with industry standard.

2.8.16. Safety Cables. The contractor shall install, repair, or replace safety cables on blast deflectors and lights fixtures as necessary. Safety cables will be of sufficient strength to hold blast shields and light fixtures long enough to safely move personnel or equipment out of the way in case attaching hardware breaks or fails.

2.8.17. Surface Rust/Corrosion Control. The contractor shall repair, remove rust/corrosion, and prime and repaint sun shade structure if necessary. The paint will match the existing paint color and will be an outdoor paint. Only areas that require rust/corrosion repair will be repainted unless the contractor, ASM, and CO agree that an entire structure requires repaint. All rust/corrosion control will be accomplished in accordance with industry standard.

2.8.18. Painting. The contractor will paint sun shades as necessary. The paint will be removed and debris will be cleaned up and disposed of in accordance with section 7. All loose paint will be removed prior to applying new paint. Paint color will match the existing color.

2.8.19. Replacement of Overhead Lights. The contractor is required to use energy efficient LED lighting of wide light, 36 watt maximum, 3600 lumens minimum, suitable for outdoor wet conditions and have the ability to withstand at a minimum of 40 (kts) plus mph wind loads and gusts up to 90 (kts).

2.9. Problem Management. The contractor shall identify, document, and notify the COR of actual or potential contractor program management problems and deficiencies, and report unresolved problems to the Contracting Officer. Site-specific problems affecting maintenance accomplishment and/or contractor performance will be reported to the COR.

2.10. Non-Reimbursement for Purchase or Rental of Tools, Vehicles, or Equipment. The Government will not separately reimburse the contractor for the purchase or rental of tools, vehicles, or equipment therefore these costs should be included in the line item pricing. Reimbursement for specialized or limited duration rentals may be considered on a case-by-case basis, but the contractor must obtain written authorization from the CO/COR, in advance of the rental by the contractor.

3.0. Maintenance Documentation

3.1. Documentation. The contractor shall maintain and submit maintenance documentation to the COR, in Microsoft Excel spreadsheet format, found in PWS Appendix E, Sunshade Maintenance Documentation. Maintenance documentation shall include aircraft sun shade condition (serviceable/unserviceable — see definitions in PWS Appendix A, Definitions), scheduled and unscheduled maintenance activities, discrepancies, corrosion control actions, repairs needed, corrective actions, identified trends in discrepancies, and metrics. All documentation shall be considered an integral part of this contract and shall be non-proprietary in nature. The contractor shall submit maintenance documentation quarterly if any activities have been performed or changed that pertain to PWS paragraph 1.3. Documentation submission is not required if no activities have been performed.

3.2. Metrics. The contractor shall track and report the number of aircraft sun shades serviceable, needing repairs, number of repairs performed, and service call response times by classification. The contractor may submit additional recommended metrics and improvement efforts.

3.3. Reference Material. The contractor shall maintain copies of applicable aircraft sun shade manuals, drawings, specifications, etc. for use in inspection, preventive maintenance, and/or repair, and provide copies to the COR, upon request.

3.4. Documentation of Paint and Coating Use. The contractor shall maintain a complete history of use of paint and any other protective coating. Documentation shall include the date of the use, type and amount of product used, to include any brand name, process used, specific location where product was applied, and the contractor that performed the work. The contractor shall provide the documentation to the COR, upon request.

3.5. Alternate Procedures. The contractor may propose alternate maintenance procedures as a cost saving initiative or enhancement to inspection and or maintenance accomplishment. Alternate procedures include deviations from preventive maintenance requirements when supported by technical analysis, test results, and documented conclusions. The COR shall approve all contractor-proposed deviations from preventive maintenance requirements prior to implementation.

4.0. Performance Management

4.1. Quality Control

4.1.1. Quality Control Plan (QCP). The contractor shall develop, document, implement, maintain, and continuously improve a comprehensive Quality Control Plan that assures compliance with all requirements of the PWS in general and specifically those items identified in the service summary table (PWS Appendix C) The QCP shall address frequency/interval, numbers and types of quality control (QC) inspections, the qualifications of personnel accomplishing those tasks, and how the contractor shall control the quality of any subcontractors. The contractor shall submit the QCP to the Contracting Officer, no later than 45 days after contract start date.

4.1.2. Quality Control Manager (QCM). The contractor's QCM shall lead the contractor's quality control efforts in establishing and implementing the QCP. The contractor shall train personnel in effective methods and techniques for inspecting the contractor's conformance to requirements. The contractor shall act as the focal point for inspections, analysis of inspection results, and corrective actions and reports.

4.1.3. Performance Evaluation. Contractor performance outputs are subject to surveillance by a Government COR to ensure contract compliance and to identify and address discrepancies with the contractor’s quality and performance.

4.1.4 Contracting Office/COR Access. The contractor shall allow the COR access to work areas and data, provide support, and not interfere with the COR, State, Federal, and other designated personnel in the performance of their official duties. The contractor shall permit the Contracting Officer or a designated representative access to all records and data used in the performance of the contracted services. Access shall be provided as soon as possible, but shall not to exceed one workday of the request. The Contracting Officer must approve extensions, prior to the needed extension.

4.1.5. Non-Conformances. The contractor shall take effective corrective action(s) for any non-conformance of services identified during internal or Government surveillance.

4.1.6. Performance Evaluation Meetings, Conferences, and Workshops. The contractor shall meet with the Contracting Officer, COR, and other Government personnel, on a periodic basis or as deemed necessary. The contractor may request a meeting with the Contracting Officer when the contractor deems it necessary. The Government may require meeting with the contractor to discuss compliance, performance, improvement, quality, and/or training opportunities. The purpose of these meetings is to foster proactive continuous improvement by analyzing past performance problems as well as exceptional performance levels. These meetings shall review the contractor's performance and the Government's quality assurance function, focusing on improving performance. The use of Department of Defense (DOD) and industry best practices and quality tools/methods should be explored and implemented whenever possible. The Government shall provide meeting minutes to all meeting attendees.

SECTION B: General Information

5.0. Contractor Personnel

5.1. Contract Manager (CM). The contractor shall designate a primary contract manager (CM), and at least one alternate CM, who is responsible for the contractor's performance. The alternate CM shall act for the primary CM when absent. Upon contract award, the contractor shall submit the names and telephone numbers of the primary and alternate(s) CM, in writing, to the Contracting Officer. The CM shall have full authority to act for the contractor on all matters relating to daily execution of the contract and must be available by phone to respond to Government service calls, 24 hours per day, 7-days per week, including holidays in the event of an emergency.

5.2. Contractor Employee Qualifications. Contractor employees shall be fully trained and possess all professional certifications and licenses required to perform aircraft sunshade inspections, maintenance, and repair services. The contractor shall provide proof of contractor employee qualifications to the Contracting Officer and COR, upon request

5.3. Employee Restrictions. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. The contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DoD Directive 5500.7, Standards of Conduct.

5.3.1. The contractor shall not employ persons identified by the Contracting Officer as a potential threat to the health, safety, security, general well-being, or operational mission of the installation or its populace. The contractor shall remove employees identified as potential threat to the health, safety, security, general well-being or operational mission of the installation or its population, or failure to comply with laws, regulations, and directives of the appropriate Air Force Major Command (MAJCOM). The Contracting Officer reserves the right of the Government to restrict the employment under the contract of any contractor employee or prospective contractor employee identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

5.4. Significant Incident Notification Procedure. The contractor shall inform the Contracting Officer within 24 hours of becoming aware of an incident that involves a contractor's employee that may subject the employee, the contractor, or the Government to either potential civil or criminal liability.

5.5. Military Members. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military reservists and National Guard members are subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform services. The absence of these personnel at any time shall not constitute an excuse for nonperformance under this contract.

5.6. Contractor Travel on TAFB. Contractor personnel shall not loiter in any working area before or after performing services. All contractor personnel shall limit their travel on TAFB only to the specific areas required for performance of services or in travel directly to and from these locations. Upon completion of contract work, contractor employees shall promptly depart TAFB.

5.7. Personnel Appearance. Contractor personnel shall present a neat appearance and be easily recognizable as a contractor employee while on TAFB, through the use of distinctive clothing or overcoats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

5.8. Contractor Hours of Operation. The standard work hours for contract performance will be between 7:00 a.m. — 4:00 p.m., Monday through Friday. If work is requested to be performed on the weekend, a formal request will be sent to the CO no later than close of business on the Wednesday before the weekend requested. Work hours outside of the normal duty hours may be dictated by task order in which the task order duty hours would take precedence

5.9. FEDERAL HOLIDAYS.

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January President’s Day - 3rd Monday in February Memorial Day - last Monday in May Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

5.9.1. If these holidays fall on Saturday, the preceding Friday shall be observed. If these holidays fall on Sunday, the following Monday shall be observed. If a holiday falls on a scheduled service day, the contractor shall be responsible for rescheduling services for the first day post the holiday observance.

5.10. DOWN DAYS. These are days designated by MAJCOM or 325 FW/CC as non-working days. The government reserves the right not to allow all non-essential tasks to be performed on these days. The estimated number of down days is eight per year. The contractor shall not charge any cost for down days unless approved by the CO.

5.11. Weather Delays. In the event that work cannot be performed due to weather, the contractor will notify the COR and CO in writing. The notification must include the date(s) and times of the weather hold. The time lost will be added to the end of the performance period.

6.0. Safety

6.1. Safety and Health Program. The contractor shall establish responsibilities and procedures required to effectively administer conformance with Air Force Occupational Safety and Health (AFOSH), Occupational Safety and Health Administration (OSHA), and Air Force Safety Instructions. The contractor shall comply with all local, state and federal laws and safety regulations. Compliance with OSHA and other applicable laws and regulations for the protection of contractor employees is exclusively the contractor's obligation, and the Government will assume no liability or responsibility for the contractor's compliance or noncompliance with such responsibilities. The contractor is responsible for furnishing contractor employees with all necessary/required personal protective clothing and equipment to perform services.

6.2. Safety Notification and Reporting. The contractor shall notify the Contracting Officer and the COR of any mishap involving contractor personnel, Air Force assets, or Air Force operations, which result in injury, illness, or damage. The contractor shall establish internal mishap notification procedures, brief all contractor personnel, and document the mishap notification briefing, as part of initial safety orientation. The contractor shall document and report any mishap using local base procedures, and provide a copy of all mishap reports to the Contracting Officer and the COR, and maintain copies of all mishap reports for one year. Injuries to contractor personnel shall be reported in accordance with OSHA requirements.

6.3. Fire Prevention and Safety Standards. Contractor employees shall comply with the OSHA, TAFB Fire Protection Program, AFOSH, and the Fire Prevention and Health Program.

6.4. Work Area. The contractor shall keep work areas free from accumulation of waste material, rubbish, tools, scaffolding, equipment, and materials at all times. Upon completion of the job or when away from the work site, the contractor shall leave the work area clean, neat, safe and free from all FOD (Foreign Object Debris). The contractor shall remove and properly dispose of all job related waste material at an off-base site. A FOD walk shall be performed at the end of each work day and any time the contractor is expected to be away from the work site for an extended period (i.e.…3 plus hours). If work is performed on the upper portion of the sun shades (canopy, purlin, etc…), the contractor will ensure no objects have been left on the structure.

6.5. Contractor Vehicles. All contractor vehicles used in the performance of this contract shall be in operable condition and meet the local, state, and federal safety requirements. Vehicles found to be unsafe and unable to function as designed shall be removed from the installation and replaced at contractor's expense. The contractor shall not perform vehicle repairs on TAFB. All contractor vehicles shall be registered, licensed, insured, and operated in accordance with base traffic regulations by a licensed driver. Contractor vehicles shall have the company name prominently displayed on both sides of the vehicle, and be maintained to present a clean, neat, professional appearance. Contractor vehicles will use FOD check points to enter the flight line area. Vehicles will stop at the FOD check points and ensure that all FOD has been removed from the vehicle prior to entry to the flight line (i.e. rocks in tire tread, loose objects that pose a danger of falling out of or off the vehicle). All contractor vehicles require a flightline vehicle pass. No personnel vehicles will be allowed on the flightline.

7.0. Environmental Requirements

7.1. Contractor Liability. The contractor is liable and responsible for all non-compliance of environmental safety and health (ES&H) provisions, and pay fines and fees resulting from improper contractor actions and/or process.

7.2. Hazardous Materials (HAZMAT). The contractor shall manage, handle, transport, store, and dispose of all HAZMAT, including hazardous waste, in accordance with the Resource Conservation and Recover.), Act, 40 CFR 260-265, Protection of Environment, applicable State statutes and regulations, and the TAFB Hazardous Waste Management Plan. If requested, the contractor shall obtain a separate hazardous waste ID number identifying them as a generator of hazardous waste, and coordinate all hazardous shipments with the 325 CES Hazardous Waste Program Manager (325 CES/CEAN). The contractor shall not store HAZMAT on TAFB.

7.3. Processing HAZMAT for Use Oil TAFB. The contractor shall not bring or use any type of HAZMAT on TAFB, until the HAZMAT has been approved by the Hazardous Materials Pharmacy (HAZMART). Upon contract award, the contractor shall submit Material Safety and Data Sheets (MSDS) to the CO for all HAZMAT the contractor intends to use on TAFB. QAP will contact the contractor if more data is required for HAZMAT use approval. QAP will also notify the contractor whether or not the HAZMAT has been approved for use on TAFB, including information for tracking HAZMAT by the contractor, if required.

7.4. HAZMAT Spills. The contractor shall take every reasonable precaution to prevent HAZMAT spills, and immediately report any HAZMAT spills to the base fire department by calling 283-4777, in accordance with TAFB Spill Prevention and Response Plan procedures. The contractor shall clean and dispose of all hazardous materials spills in accordance with local, state, and federal laws and regulations. The contractor shall bear full financial obligation incurred from cleaning and disposing of hazardous materials spills, or release of hazardous materials within the confines of TAFB by contractor employees.

7.5. Notification of Environmental Spills. If the contractor spills or releases any hazardous materials into the environment, the contractor shall immediately report the incident to the CO and COR. The contractor is liable for all costs associated with the spill or release of hazardous materials.

7.6. Spill Containment Plan. The contractor shall submit a spill containment plan to the COR, no later than 15 days after contract start date. As a minimum, the plan shall include how the contractor will handle and use hazardous materials on TAFB, and HAZMAT spill procedures. The contractor is responsible for informing contractor employees of the content of the plan. The plan shall be maintained in a location where it is immediately available to contractor employees.

7.7. Spill Containment Kits. The contractor shall ensure that all vehicles used for transport of hazardous materials on TAFB, carry an approved spill containment kit capable of containing a spill, until first responders arrive. The contractor shall make spill containment kits available for inspection by Government personnel, upon request.

7.8. Exposure. The contractor shall ensure that its operations do not expose Government personnel to any hazardous conditions; i.e., noise, chemicals, equipment, etc., as covered by OSHA/AFOSH Standards.

7.9 Hazardous Waste Management. All hazardous waste generated shall be labeled and an inventory management system will be initiated to insure timely removal and proper disposal. No on-base disposal will be allowed. All drums will be labeled with a hazardous waste label. The label shall include the proper DOT shipping name, UN or NA, EPA waste number, generator information, and accumulation start date. The label shall be placed on the side of the drum. All drums used to store hazardous waste shall be non-leaking and safe to handle. Contractor shall be responsible for over packing drums that are rusted, dented, or leaking. Drums and/or over packs shall be provided by the contractor. All drums shall be “new” DOT approved containers. The storage location for the hazardous waste drums shall be approved by the 325 CES/CEAN prior to the generation of hazardous waste. The contractor shall document inspection of drums for leaks on a daily basis or if not working in the area daily, then a weekly inspection will suffice. A copy of the inspection checklist shall be forwarded to 325 CES/CEAN every Friday. Hazardous waste transportation and disposal shall be coordinated through 325 CES/CEAN. The contractor shall be responsible for transportation and disposal of all hazardous waste at an EPA approved treatment, storage, disposal facility (TSDF). The transportation and disposal facilities shall be approved by 325 CES/CEAN prior to their use. Manifests shall be signed only by 325 CES/CEAN. Drums shall be disposed of within 90 days of placing the first drop in the container.

7.10 Recycling. Any recyclables, (scrap metal, cardboard, etc.) generated from this project should be returned to the base for recycling. Contact the installation Recycling Program Manager at 850-283-4346 to obtain collection containers for recyclables. Contractor shall turn in fixtures, lamps and ballasts to 325 CES/CEAN Recycling Center in accordance with federal, state, and base regulations.

7.11 Sampling and Disposal. Prior to the start of operations, paint will be analyzed and characterized for disposal determination by 325 CES/CEAN. The contractor shall remove and collect all sanding and stripping debris and deliver to building 6011 for proper disposal. Debris will be collected and transported in containers approved by 325 CES/CEAN.

7.12 Stormwater Management. The contractor shall prevent any waste debris/materials from reaching base stormwater system.

8.0. Security Requirements

8.1. SUITABILITY INVESTIGATIONS.

8.1.1. Personnel working in a government facility for less than 6 months or working anywhere on Tyndall AFB property are required to have a Local Files Check. The Unit Security Manager will coordinate the Background Affidavit (with Pass & ID) and DBIDS Application– allow 3-5 day process time. A favorable local files check is required to be granted base access.

8.1.2. Personnel working in a government facility 6 months or longer or at any time requiring access to the Local Area Network will require a National Agency Check with Written Inquiry (NACI). An open NACI Investigation, at a minimum, is required before access to government furnished workstations that have access to Air Force e-mail systems can be granted. A Network Waiver may be granted by the Unit Commander after completion of an “Open” NACI reflects in JPAS. These investigations shall be submitted by the government at no additional cost to the contractor. Personnel requiring Unescorted Entry to Restricted Areas, require a favorably completed NACI clearance – IAW DoD 5200.2-R, Personnel Security Program.

8.2. PASS AND IDENTIFICATION ITEMS. The contractor shall ensure the following pass and identification items required for contract performance are obtained for employees and non-government owned vehicles:

a. DBIDS, Defense Biometrics Identification System - Contractor Identification Card. Process a DBIDS Application to obtain a DBIDS contractor ID card. A DBIDS contractor ID card is required for performance on the installation in a contractor capacity, regardless of alternate base access forms of identification (ex: retired military ID).

b. AF Form 1199, USAF Restricted Area Badge, or a locally developed badge (if applicable).

c. AF Form 75, Visitor/Vehicle Pass (AFI 31-204): The contractor shall adhere to local security policy when applying for short/long term visitors’ passes. Any contractor requesting a pass for more than 3 days will complete a Local Files Check with 325 SFS/Pass & ID. Vehicle passes (personal vehicles) are no longer required.

8.3. RETRIEVING IDENTIFICATION MEDIA. The contractor shall retrieve all identification media from employees who depart for any reason before the contract expires; e.g., terminated for cause, retirement and submit them to the COR or to the office that issued the media.

8.4. LISTING OF EMPLOYEES. The contractor shall maintain a current listing of employees performing services on TAFB. The list shall include employee's name, social security number, date of birth, driver’s license number and state of issue, and level of security clearance or base access (to include if escort privileges are authorized) on company letterhead. Foremen and supervisors must be identified on the list of employees. The contractor shall submit the list to the Contracting Officer, the COR, and the unit’s Security Manager, prior to the contract start date, and submit an updated list when an employee's status or information changes, within 5 working days of the change. The name of any contractor employee that is terminated during the period of the contract must be reported to the Contracting Officer in writing within one workday of the employee's termination.

8.5. Restricted Access (Escort). The sun shades are located in a restricted controlled area. Contractor personnel without appropriate security clearance will be escorted by authorized Government personnel at all times while within controlled areas and restricted areas.

8.5.1. Photography. No photographic equipment is permitted on the flight line. If photographs are needed in the performance of their duties, contractor shall notify the COR and photos will be taken and provided for them as outlined in Tyndall IDP 31-101.

8.6. Contractor Identification and Credentials. All on-site contractor personnel shall wear clothing appropriate to the tasks assigned and display the name of the company. Employees shall wear reflective vests at all times while operating on the flight line. The contractor shall ensure all employees have the legal right to perform work within the United States and can pass appropriate security checks.

8.7. ANTI-TERRORISM/FORCE PROTECTION. Contractor personnel, including subcontractors, must comply with and participate in the installation AT/FP Program, specifically including the conduct of Random Antiterrorism Measures (RAM).

8.7.1. Traffic Laws. Contractor employees shall comply with all base traffic regulations, and are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administrative action. The use of seat belts is mandatory for all vehicle occupants and the use of cell phones while driving is strictly prohibited, except hands-free cell phones, while driving on TAFB.

8.7.2. Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.

8.7.3. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor owned vehicle or privately owned vehicle while on Tyndall AFB.

8.8. For Official Use Only (FOUO) Material. If the contractor determines that unauthorized personnel have access to For Official Use Only (FOUO) material, such as the Base map, the contractor Site Manager will immediately notify the COR and cooperate fully with any investigation. The contractor shall comply with DoD 5400-7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program. This regulation establishes policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

SECTION C: SERVICES SUMMARY

9.0. Services Summary. The services summary identifies critical contract success factors.

9.1. Purpose. The services summary lists performance objectives for the required services of which the Government will conduct surveillance. The absence of any contract requirement from the services summary shall not detract from its enforceability, nor limit the rights or remedies of the Government under any other provision of the contract.

9.2. Components. The services summary states the performance objective (required service), and threshold (performance standard), for each critical success factor, reference appendix C.

9.3. Quality Assurance Surveillance Plan (QASP). The QASP is a Government-developed document used by the COR to determine if the contractor's performance meets contract performance standards and identifies the audit methods and procedures the Government will use to evaluate the contractor's performance.

9.4. Right to Conduct Surveillance. The Government reserves the right to conduct surveillance of all PWS requirements to determine if the contractor is conforming to requirements and meeting performance objectives, standards, and thresholds, in accordance with Federal Acquisition Regulation contract clause 52.212.-4, Contract Terms and Conditions —Commercial Items.

9.4.1. Major Non-conformance. A major non-conformance is one (or has the potential) that adversely impacts the mission, safety of personnel and/or equipment, environment, performance (quality), schedule (delivery), and/or cost. The Contracting Officer shall communicate major non-conformances to the contractor utilizing a Corrective Action Report (CAR) form, which will include a suspense date for the contractor's response to the CAR. As a minimum, the contractor's response shall address:

1) Action(s) taken to fix the problem (correction)

2) Root cause analysis of the problem

3) Action(s) taken to prevent recurrence

9.4.2. Minor Non-conformance. A minor non-conformance is a non-conformance, which by itself does not adversely impact the mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. Minor non-conformances are communicated through notices from the Contracting Officer or COR; first notices are issued for any identified minor nonconformance, second notices are issued for repeat minor non-conformances or failing to correct minor non-conformance issues within a reasonable amount of time. A formal corrective action plan is not required for minor non-conformance notices.

10.0. GOVERNMENT-FURNISHED PROPERTY AND SERVICES

10.1. CONTRACTOR REQUIRED TRAINING.

a. Anti-Terrorism Training. The AF will provide appropriate Level 1 anti-terrorism training to contractor employees as required for mission requirements. This training shall be requested through the contracting officer or COR. (ADLS if CAC, ATO provided if no CAC access)

b. OPSEC Training.