Attachment 3 - Questions and Answers - ALSSA Conference Room.pdf

Questions and Answers – ALSSA Video Teleconference Services

Solicitation No. FA480026Q0121

1. Can the Government provide existing AV drawings, equipment lists, rack elevations, signal flow diagrams, and control system source code?

A. Please see attached drawings.

2. Can the Government identify the Government-furnished endpoint architecture for both

NIPR and SIPR Microsoft Teams/VTC operation, including whether each environment will use laptops, desktop workstations, dedicated Teams appliances, VTC codecs, or other approved endpoints?

A. Yes – the PC hardware that connects to the VTC system is government-furnished desktop workstations (one NIPR workstation and one SIPR workstation as well as the corresponding human interface devises). There is an HDMI laptop port that provides the capability to connect an external laptop, but no other steady-state hardware will remain connected to the system.

3. Does the operator workstation referenced in Section 2.2 have the capability to be displayed on the wall display(s) and/or serve as a source for VTC?

A. Yes – those workstations (referenced in #2 above) will have the capability to be displayed on the wall and will serve as the source for VTC for MS Teams.

Additionally (for awareness), there is a separate built-in SIPR VTC system (Cisco Secure Switch /

SN: FJ22605063U) within the iG109103 AV System cabinet.

4. What specific security, accreditation, cybersecurity, product compliance, and approval requirements apply to SIPR-connected equipment?

A. The specific security, accreditation, cybersecurity, product compliance, and approval requirements will be coordinated through the ALSSA Center IT representative to the 633d

COMMS Squadron IAW standard 633d AWB secure systems operating procedures.

5. Who is responsible for configuring NIPR and SIPR Microsoft Teams accounts, endpoints, workstations, network access, and credentials required for testing and commissioning?

A. The ALSSA Center IT representative will coordinate with the 633d COMMS Squadron, IAW standard 633d ABW secure systems operating procedures.

6. What are the formal acceptance testing criteria for commissioning, including validation of

NIPR Teams, SIPR Teams, SIPR VTC, audio, video, control system functionality, and source routing?

A. The ALSSA Center IT representative will coordinate with the 633d COMMS Squadron (and/or any additional entity, IAW standard 633d ABW secure systems operating procedures) to test and validate IAW standard 633d ABW VTC/Conference Room certification procedures.

7. What support response times and coverage expectations are required under the one-year comprehensive maintenance warranty?

A. The maintenance warranty will be good for 1 year. In that time, The ALSSA Center would require over-the-phone assistance immediately, on-site assistance within a 7-10 work day period.

The comprehensive warranty would cover all VTC-related equipment from the wall jack to the

A/V displays.

8. What is the required period of performance after contract award?

A. The period of performance is within 45 days of contract award as our VTC system is failing and in need of upgrade & repairs. Additionally, the initial install did not support SIPR teams, so this upgrade will enable the SIPR workstation to tie into the A/V system in order to support SIPR

Teams.

9. What is the intended basis of award for this RFQ, such as Lowest Price Technically

Acceptable, best value, technical approach, past performance, or another evaluation method?

A. Best value is the basis for award.

10. Existing Control System and Touch Panel

Please identify the manufacturer and model number(s) of the existing AV control processor and touch panel/user interface that the contractor will be required to modify under Section 2.2, Item 6 of the Statement of Work.

A. Crestron

Model M201923006

11. Existing Control System Source Code

Will the Government provide the awarded contractor with the current, editable control-system source code and touch-panel/user-interface project files required to perform the specified programming modifications?

A. The Government does not have the source code.

If these files will not be Government-furnished, please clarify whether the contractor is expected to recreate or replace the existing control-system programming and user interface.

A. The contractor is expected to recreate or replace control-system programming and user interface.

12. Existing AV Equipment List

Please provide, if available, the manufacturer and model numbers of the existing AV equipment with which the upgrade must integrate, including the existing:

• AV switching/distribution equipment

• Encoders/Decoders

• Control processor and touch panel(s)

• Audio DSP

• Cameras

• VTC codec/system

• Power-control equipment

• Other equipment directly affected by the upgrade

A. iG109103 AV System

Cisco Secure Switch / SN: FJ22605063U

Crestron 4-Series-Control Advanced Control Processor / CP-4

Crestron / AMP-X75

Tesira Forte AVB VT Biamp

Luxul Gigabyte Switch / XMS-2624P

Vaddio / One-Link Bridge

TrippLite Smart Pro UPS

2x Crestron Network Video endpoint / DM-NVX-360

Extron USB Extender Plus T

Extron USB Extender Plus B

13. Existing System Documentation

Please provide, if available, the existing AV system drawings, as-built documentation, signal-flow diagrams, rack elevations, equipment schedules, and/or other system documentation necessary to engineer the modifications.

A. Please see the attached as builts.

14. Additional Encoders

The SOW requires two (2) additional encoders at the operator workstation to enable dual-monitor output for both NIPR and SIPR systems. Please identify the manufacturer/model of the existing encoding system with which these additional encoders must be compatible, or confirm that the contractor may propose functionally equivalent equipment meeting the SOW requirements.

A. Confirming that the contractor will propose functionally equivalent equipment meeting the SOW requirements.

15. AV Bridge Devices

The SOW requires two (2) dedicated AV bridge devices to support NIPR and SIPR Microsoft Teams connectivity. Please identify any required or preferred manufacturer/model, or confirm that the contractor may select an appropriate solution meeting the stated functional and security requirements.

A. Confirming that the contractor will select an appropriate solution meeting the stated functional and security requirements.

16. HDMI Distribution Amplifier

The SOW requires one (1) controllable 1:4 HDMI distribution amplifier for distribution of camera video feeds to NIPR Teams, SIPR Teams, and the SIPR VTC system. Please clarify whether this device is required to integrate with the existing AV control system for automated control or whether independent/manual control is acceptable.

A. This device is required to integrate with the existing AV control system for automated control.

17. NIPR/SIPR Microsoft Teams Architecture

Please clarify the Government-furnished infrastructure that will be available for the NIPR and

SIPR Microsoft Teams integrations, including whether the Government will furnish the associated

NIPR/SIPR computers, Microsoft Teams endpoints, network connectivity, credentials/configuration, and any Government-approved interface peripherals.

A. The ALSSA Center is a tenant command on JB Langley and computers are all government-furnished through the respective 633d org (i.e., COMMS). The NIPR and SIPR computers, LAN, network connectivity, credentials/configuration, and Government-approved interface peripherals are already in place.

18. Classified/Unclassified System Isolation

The SOW requires secure and controlled switching between classified and unclassified systems and states that the AV bridge devices shall integrate with a power-control solution to ensure proper isolation between classified environments.

Please clarify any specific Government security requirements, approved equipment requirements, physical isolation requirements, or interface restrictions that the contractor's proposed AV architecture must satisfy beyond those identified in the SOW.

A. IAW 633d Communications Squadron requirements for SIPR classified systems usage.

19. Existing Power-Control Solution

Please identify the manufacturer/model of the existing power-control solution referenced in Section

2.2, Item 4, or clarify whether the contractor is responsible for furnishing a new power-control solution as part of the Firm-Fixed-Price requirement.

A. The contractor is responsible for furnishing a new power-control solution as part of the Firm-

Fixed-Price requirement.

TrippLite Smart Pro UPS

20. Existing VTC System

Please identify the manufacturer/model of the existing SIPR VTC system that will receive the camera video distribution described in the SOW.

A. Cisco Secure Switch / SN: FJ22605063U

21. Firmware Updates

The SOW requires firmware updates on all affected devices. Please confirm whether the

Government expects the contractor to update only equipment directly modified or furnished under this effort, or all existing AV devices within the conference room system.

A. The contractor is required to update all existing AV devices within the conference room system

22. One-Year Comprehensive Maintenance Warranty

The SOW requires a one-year comprehensive maintenance warranty. Please clarify the intended coverage, including whether the warranty applies:

(a) only to new contractor-furnished equipment and workmanship under this effort; or

(b) to the entire existing ALSSA Conference Room AV/VTC system, including Government-furnished and pre-existing equipment.

A. The comprehensive warranty only applies to the contractor-furnished/installed equipment and workmanship under this effort.

23. System Access Prior to Installation

Because the solicitation states that no site visit will be held, please clarify whether the awarded contractor will be provided an opportunity to conduct an initial site survey/system verification before final equipment procurement and installation.

A. The awardee will be provided an additional opportunity to conduct a site survey/system verification before final equipment procurement and installation. Lastly, the contractor will also be provided an opportunity to conduct a post-install system verification.

24. The SOW covers SIPR encoders, a cross-enclave KVM, and SIPR Teams bridges, but no

DD Form 254 or clearance requirement is stated in the solicitation. Does the awardee need a Secret facility clearance and Secret-cleared technicians, or will this work be performed under Government escort? If clearances are required, would the Government accept a cleared subcontractor performing the classified-environment work under a DD 254?

A. The ALSSA Cetner will provide a properly cleared Government escort throughout the install. If required, we would accept a cleared subcontractor performing the classified-environment work under a DD 254.

25. SOW 2.2(6) requires updating the existing control system programming and touch panel interface. Will the Government furnish the existing control system source code and touch panel project files to the awardee? If that code is not available, please confirm the Government expects a full replacement program written from scratch — the two are very different levels of effort, and we want our price to reflect the actual work.

A. The existing control system source code and touch panel project files were developed and installed by iSoft when they initially installed the system. If that code is not available, then the

Government expects a full replacement program written from scratch.

26. No as-built drawings or equipment list were provided and no site visit is scheduled. Can the

Government release the current as-built documentation and equipment inventory, including the make and model of the installed control processor and the existing encoding platform? Without it, offerors are pricing the integration on assumptions.

A. Please see attached as-builts.

27. Paragraph D of the Addendum to FAR 52.212-1 directs us to sign Block 17a of the SF 1449, but no SF 1449 was included in the attachments. Will one be issued by amendment, or does a signed quote on company letterhead satisfy that requirement?

A. Please sign Page 1 of the Request for Quote on the Contractor Signature Block.