24Q0002 - Custodial Services Questions and Answers.pdf

FA465924Q0002 – Cavalier Space Force Station Custodial Services | Questions and Answers

1. Would you confirm if this is an entirely new effort or is there an incumbent currently providing these services? If so, would you please provide the incumbent contract details and amount?

The contract was awarded to SYSCOM, INC. Please see company information below.

Contract Number – FA465919CA010 Total Contract Value – $1,920,483.60

SYSCOM, INC

4465 North Park Dr suite 208 Colorado Springs, CO 80907-4238 United States

2. Specific instructions for the proposal state, “The quote shall consist of the quote schedule, the essential contractors service plan, and the list of past performance references (no more than 3 references).” However, the PWS issued with the solicitation shows Contractor’s QCP (quality control plan) being due with bid documents in the listing under APPENDIX D - Required Reports/Forms (PDF page 44). Can the government clarify whether a QCP is required to be included with proposals?

PWS has been corrected. QCP to be submitted within 10 days of contract award.

3. Is there a there a walk-through available?

The site visit was on 13 June 2024. No other site visit will be held.

4. Will consumables be provided by the government or contractor?

Para 1 in the PWS: The contractor shall accomplish all cleaning tasks and be required to provide and replenish soap and paper products in all restrooms identified in Appendices A and B, in order to meet the requirements of this PWS and the Service Summary (SS).

5. If the contractor is responsible for consumables, how employees and visitors daily?

This has typically been done through a periodic delivery of paper products from a local vendor.

6. Are there any product supply usages for commodity products, i.e. paper products, can liners, hand soap?

We do not track those numbers.

7. Should the response for the Mission Essential Contractor Services Plan focus on how custodial services will be provided and maintained at Cavalier Space Station during routine performance of the contract? Or should the response focus on how custodial services will be provided and maintained at Cavalier Space Station during a declared crisis? Please clarify.

OBJECTIVE. In support of the Air Force, the objective is to provide mission-essential Custodial services during a crisis.

8. Would you please provide set-aside?

The set aside for this requirement is – 100% Small Business

9. Will the government confirm all proposals are to be submitted as a single volume?

Yes, all quotes shall be submitted as a complete package.

10. Are Representations and Certifications to be included with proposals?

Yes, please ensure to provide all certifications and representations when submitting your proposal package. If your representations and certifications have been completed through sam.gov, please state so in your quote submission.

11. Does this facility use a porter?

There is entry control at the front gate and there is an entry controller when entering the perimeter acquisition radar building. Members are responsible to meet security requirements to have unescorted entry access.

12. What is the average monthly invoice amount for the last 3 months?

We are not allowed to provide invoice information. Please see question 1 which provides the total contract value of the current contract.

13. Is there a bond required?

No, IAW page 55 of solicitation, “SPECIFIC INSTRUCTIONS” package does not require a bond to be submitted.

14. Are there any additions to this contract that were not included on the last contract?

No.

15. What is the Living Wage requirements for this contract?

Please reference attachments – CBA 2019-2022 and CSFS Custodial 2023 Addendum A

16. Is there any air quality?

Facilities are equipped with various air quality systems however; the contractor is not responsible for maintaining or providing consumable products for any air quality systems/items.

17. Are there any pressure washing in this contract?

18. What is the current staffing level? Is current staffing adequate to meet the needs of the new requirement?

The current number of staff is 4 with 1 part-time position.

19. What is the expected staffing level?

As this is a performance-based service requirement, the government does not dictate what the staffing level should be. Quoters should determine what their workforce mix should be based on the amount of work required of the contract and their own capabilities.

20. How many existing shifts are there?

Just one – day shift. Normal duty hours are 0730 - 1630

21. What are the security clearance requirements?

Please see “4.5.1 Security Requirements” in the PWS (page 13).

22. What is the square footage of the types of floors?

This can be found in the Appendix B of the PWS (page 25).

23. Will the government please confirm if there is a Level 4 cleaning in this solicitation, I see it in the price section but the solicitation states only Level 2 cleaning.

Yes, there is Level 4 cleaning requirements. This is found in Appendix B of the PWS and consists of the Gymnasium with a total of 11,374 square ft.

24. Is there available space to store floor care equipment and supplies for the contractor, beyond the typical janitors’ closets?

There are some larger areas inside the radar building and outside of the radar building for storing custodial equipment.

25. DFARS 252.204.7019, “Notice of NIST SP 800-171 DoD Assessment Requirements”, is a new requirement for us. Must the assessment and system security plan already be in SPRS at the time of proposal submission, or can receipt of compliance be a deliverable at contract award?

DFARS provision 252.204-7019 is required in all DoD solicitations; however, per the PWS there is no “covered contractor information system’ in this requirement, therefore, it is not required to implement NIST SP 800-171. Assessment is not required for this contract.

26. DFARS 252.204-7024, “Notice of the Use of the Supplier Performance Risk System”, is a new requirement for us. Is a lack of information in the SPRS system a negative or neutral rating in evaluating the offeror’s proposal?

It will be used along with all the other past performance information to evaluate each quoter’s past performance. Based on all the information available, either an acceptable or unacceptable rating will be given. See page 58 of the solicitation, Addendum to FAR 52.212- 2, Evaluation of Offers.

27. DFARS 252.204-7020, “NIST SP 800-171 DoD Assessment Requirements” is a new requirement for us. Must the assessment, system security plan, and plan of action already be in SPRS at the time of proposal submission, or can receipt of compliance be a deliverable at contract award?

DFARS clause 252.204-7020 is required in all DoD solicitations; however, per the PWS there is no “covered contractor information system’ in this requirement, therefore, it is not required to implement NIST SP 800-171. Assessment is not required for this contract.

28. In Level 4- What height is the high dust (Ceiling rafters/lights/fan) in the hallways, corridors, etc.?

The top of the lockers in the fitness center are approximately 7’ tall.

29. These forms were attached, they are the CBA and CSFS. It looks like they are related to a Union agreement,

• Are we required to hire union employees’, and if so then we have to follow CSFS schedule?

• If we do not have to hire union employees, then is the CSFS not applicable then?

• Other than wage rate of a minimum of $17.20 an hour, is there any other mandatory requirements such as health benefits and vacation/sick leave pay? Yes, please refer to the CBA attached.

The Government does not dictate who a contractor should hire; however, 29 CFR part 4 Subpart C and FAR 22.1008 apply.

30. Will the due date be extended to accommodate the changes to the PWS?

Quote due date has been extended to 12 July 2024 at 10:00am CST

Site Visit Questions

1. Can you please provide the floor plan for Bldg. 707?

Floor plan has been provided. Please see last page of this document.

2. It is hard to see the details on the provided floorplans. Can the government provide an alternate or clearer copy?

At this time, we are unable to provide revised versions. These are the best we currently have.

3. PAR Bldg. (Operations Room 320) – what are the specifications for custodial personnel without clearance to enter the room?

Custodians will need to contact the controller(s) and see if they can be allowed entry. This will be taken into consideration for performance evaluations as it is understood that entry may be denied due to mission requirements.

4. During the site visit, it was mentioned that bldg. 706 was going to be added. Can the government provide specifications and floor plan for this building? Please provide a revised PWS.

This has been added to the On-call services, para 1.7.1 of the PWS.

5. How many rooms in building 723 may require on-call services? The floor plan is unclear to us. * New PWS states multiple rooms but does not clearly state the quantity.

8 rooms total however, the total per option year is 6.

6. What size (sqft) in the Fire Station is the common area?

The Fire Dept common area sq footage. It is 1,600 sq/ft.

7. What is the square footage of the Level 2 Hard Floors that requires annual stripping and waxing?

According to the Cleaning Level 2 – Basic square footage chart, 192,381.

8. What is the manufacture for the indoor track? This is needed for their guidelines of maintenance and cleaning.

There is no indoor track. The main gym floor in Mondo Advanced flooring.

9. Is there no cleaning required for Levels 1 or 3?

10. Community Center - are the lockers at the bowling room and pinsetter floors part of the contract?

11. Community Center - Is there asbestos on the flooring?

No. Asbestos can be found under the tile flooring in the adhesive. As long as tiles are not removed, asbestos is controlled.

12. Does each building have a dumpster on site?

Yes. Dumpsters are located around the base to provide opportunity for all facilities.

13. Is the gate shack (security forces station) part of the custodial contract??

Yes.

14. Can the government clarify the expectations for the Fire House?

Requirements can be found in Appendix B. Flooring square footage can be found in the Cleaning Level 2 – Basic chart. This will only consist of common areas, such as hallways and the conference room.

15. For Building 715, we only have square footage of the gym and restrooms, what are the square footages of the following:

• Hallways, corridors, lobbies, stairwells, entrance way, general rooms?

Those areas are a part of the total square footage for the facility.

• Locker rooms, public restrooms, family changing room.

Public restroom is part of the locker rooms. Those square footages are a part of the total square footage of the facility.

• Confirming that Massage rooms, admin areas, health & wellness centers are N/A Correct. There are no massage rooms, admin areas, and/or a health & wellness center.

16. Is wiping the gym equipment part of the contract?

No. This is a part of the operations and maintenance contract.

17. Is the equipment in the locker room in the gym going be issued as Government Furnished Property (GFP)?

18. What are the cleaning specifications for the Dorms entrance (Bldg. 723)?

This is a carpeted floor area, and specifications can be found in para 1.1.2. of the PWS.

19. Is the washer GFP? (Building 720- Custodial closet)

The washing machine located in the Custodial Office area of bldg. 720 is GFP.

20. (PAR Bldg.) Are there any air quality issues for the use of floor stripper and waxing? If so, what are the areas required?

No. If new products are used there may be a requirement to try a small area first, to ensure to air quality issues.

21. (PAR Bldg.) Is dusting the desks part of the contractor responsibility?

No. Office dusting is the responsibility of each office member.

22. (PAR Bldg.) What are the yellow and black strips on the floor? Can we access those areas?

These are caution areas and custodial services are not required in these areas.

23. Is the square footage beyond the tapes in the PAR building?

24. (PAR Bldg.) Is the tunnel part of the contract?

Yes however, only the hard flooring. No other services are required.

25. Please confirm the cleaning levels for the PAR Site-Hallways Offices are 1x wk.

Restroom 3 x week.

Correct.

26. Please confirm the cleaning levels for the Power Room and Tunnel-Dus/wet mopping 1x week. Restrooms are 3 x week.

Correct

27. Are there breakout figures for the square footage of the vinyl tile vs sealed concrete for the

PAR Building?

28. Please confirm that the Commons Areas in the Bachelor Crew Quarters and Bachelor

Enlisted quarters are done 1x wk. or 2x wk.?

1x a week.

29. Some of the tile and carpet is currently not up to standard in terms of cleanliness, floor finish, etc. At what point will the contractor be required to get those areas up to standard?

At the beginning of the contract?

We would be willing to work with the contractor to identify a date when everything will need to be up to full standards. This should not exceed a maximum of 6 months.