PWS_-_Updated_21_Feb_19.docx

PERFORMANCE WORK STATEMENT

FOR

VERTICAL TRANSPORTATION EQUIPMENT MAINTENANCE, REPAIR, & INSPECTION SERVICES

May 2019

Reviewed:

APPROVED:

PERFORMANCE WORK STATEMENT

FOR

JUNE 2014

PERFORMANCE WORK STATEMENT (PWS) FOR

1. DESCRIPTION OF SERVICES. The Contractor shall provide all management, tools, supplies, equipment, parts, and labor necessary to maintain, repair, and inspect the real property vertical transportation equipment (VTE) at Offutt AFB in a manner that will ensure continuous and safe operation. This Performance Work Statement (PWS) includes VTE listed in Appendix A, such as freight elevators, passenger elevators, service elevators, glide lifts, wheelchair lifts, and stair lifts.

1.1. This full maintenance contract signifies a VTE service provider (Contractor) takes total service responsibility for the equipment identified in the contract. Except those services covered in paragraph 2 below, the monthly fixed price includes all inspections, maintenance, repairs, replacements, and routine and emergency service calls. This contract allows the Government to budget total yearly costs and eliminates concerns relating to individual parts repair or replacement invoicing. The Contractor assumes all responsibility and determines the amount of service visits and types of service required to keep the VTE operating safely and within the performance objectives of paragraph 6.

1.2. Work conducted on VTE will be in accordance with the American Society of Mechanical Engineers (ASME) A17.1-2007 (or applicable code for year VTE put in service), Safety Code for Elevators and Escalators (ASME A17.1), ANSI/ASME A17.2-2010, Guide for Inspection of Elevators, Escalators, and Moving Walks (applicable to equipment), A17.3-2011, Safety Code for Existing Elevators and Escalators (applicable to equipment), National Fire Protection Association Standards (NFPA), Unified Facilities Criteria (UFC) 3-490-06, Fire Protection Engineering for Facilities, Occupational Safety and Health Administration (OSHA) Standards and the recommendations of the original equipment manufacturer (OEM).

2. EXCLUDED SERVICES. The following are not covered in the full maintenance service arrangement and are considered over and above services:

2.1. Alterations (modernizations) are not covered in the full maintenance service arrangement. (See Paragraph 3.2 for definition)

2.2. Acts by parties other than the Contractor of vandalism, abuse, negligence, damage resulting from rescue and recovery operations, acts of God (including damage resulting from emergency power generator power spikes and low quality) are not included in the contract.

2.3. Additional items excluded in the full maintenance coverage are cosmetic, construction, ancillary components of the VTE system including the finishing, repairing, or replacement of the cab enclosure, ceiling frames, hoistway door panels, door frames, sills, car flooring, floor covering, main line power switches, main power breaker(s), hydraulic elevator jack outer housing, buried piping, smoke and fire sensors, fire service reports, main communication feeders to controller, security systems, batteries for emergency lighting and lowering that are not solely dedicated to the VTE, air conditioners, and heaters.

2.4. Routine cleaning and refinishing of the interior of cars and the exterior of the hoistway doors and frames is not included in the basic full maintenance service.

2.5. In the event that the Contractor encounters an item of work included in paragraph 2.1 through 2.4, the Contractor will report the situation to the Contracting Officer’s Representative (COR). The report will include the work location, a detailed scope of the required work, justification for Contractor determination that the work was not included in the contract, and an itemized cost estimate (including time to repair, all required parts and a breakdown of labor hours). NOTE: Any part, component or assembly unavailable from the manufacturer due to obsolescence remains the Contractor’s responsibility to obtain an engineered equivalent product from a commercial source.

3. DEFINITIONS:

3.1. Maintenance, Repair, and Replacement. Maintenance, repair, and replacement are on existing VTE and included in the contract scope of services. All maintenance, repair, and replacement of damaged, broken, or worn parts are to be done in a manner that ensures that the equipment may be operated safely. Maintenance, repair, and replacement are actions to restore equipment to a state in which it may safely perform its required operations as installed in accordance with the manufacturer’s recommendations. See ASME A17.1 for requirements.

3.2 Alteration. An alteration is also on existing VTE but is not included under the full maintenance service arrangement. Alteration/modernization will be covered on an over and above Contract Line Item or it may result in a modification to the contract. The typical alteration results in a betterment to the safe operation of the equipment. In the case of elevators, when an alteration is made, all affected safety requirements must be complied with. All work as part of an alteration is required to comply with specific requirements of the current ASME A17.1 Code edition. See ASME A17.1 for requirements.

4. MAINTENANCE AND INSPECTION SERVICES:

4.1. The Contractor with the CO/COR (or representative) shall determine the working order and condition of all VTE listed in Appendix A within thirty (30) calendar days of contract award. The Government will either replace missing items or repair all items not in working order or serviceable condition, or the CO will direct the Contractor to replace the missing items, accomplish the repair, and reimburse the Contractor in accordance with the contract. The CO will give instructions for situations where a unit requires a level of repair potentially constituting alteration as described by paragraph 3.2. The Contractor and the CO shall certify their agreement as to the working order of the equipment. All repair work shall be in accordance with standard commercial practices using only new parts of equal quality specified by the VTE manufacturer in effecting repairs (substitution of a different component is only permitted where it is equivalent to that which was tested, as determined by the certifying agency).

4.2 The Contractor shall develop and submit to the Government an annual written Maintenance Control Program (MCP) for each VTE within thirty (30) calendar days after contract award to cover the basic contract and any option periods. The MCP shall, at a minimum, include required inspections, timelines for inspections and maintenance to be performed. The Contractor shall perform inspections and maintenance of all VTE in accordance with the MCP. The MCP shall ensure compliance with all minimum code requirements. The Contractor shall provide a State of Nebraska annual conveyance inspection certificate for all applicable VTE. The certificates shall be digitally mailed to the COR no later than thirty (30) days after inspections. The COR will keep on file and will post the certificates in the elevator cars.

4.3. The Contractor shall perform maintenance in accordance with the MCP to ensure reliable and continuous safe operation. The maintenance work shall be in accordance with commercial practices or manufacturer’s specifications, if available, and shall be intended to maintain the VTE in safe and reliable operating condition. The MCP is required to specify appropriate intervals for specific maintenance items.

4.4. Cleaning of equipment spaces and daily cleanup of job sites in conjunction with maintenance, inspections, tests, and repairs are required.

4.5. The Contractor shall perform necessary inspections and tests as required under ASME A17.1 Appendix N, using a Qualified Elevator Inspector (QEI). The first annual test shall include the five-(5)-year test for all traction and roped hydraulic elevators regardless of due date. The three- (3) - year test shall be scheduled in conjunction with the annual test two years later from the first annual test.

4.6. The Government may perform inspections of the VTE at no cost to the Contractor for purposes of capital asset management and quality assurance. If discrepancies are discovered during these inspections, the Contractor will be notified in writing of any determination and may be responsible for the corrective actions.

4.7. The Contractor shall prepare and submit a written report within two (2) business days of work. The report shall identify each VTE, the location, maintenance work performed, repairs needed, date of inspection, name of inspector, and overall condition of the VTE.

4.8. The Contractor shall maintain a copy of all current VTE inspection documentation, along with an index indicating the location, date inspected, and date of the next required inspection having provided the original to the CO/COR. The index and copies of certificates shall be delivered to the CO/COR upon request; however, no later than one (1) business day of a request to review.

5. REPAIR SERVICE CALLS. Contractor shall provide service calls (routine and emergency) under the full maintenance service agreement at no additional charge. The CO/COR shall determine if the service call is a routine call or emergency call. All repair work shall be done in accordance with standard commercial practices. Contractor shall repair and replace components of the VTE at no additional cost to the Government. When a component in a labeled product is replaced, it must be replaced with an identical component manufactured under the original labeling service (certifying agency). Substitution of a different component is only permitted where it is equivalent to that which was tested, as determined by the certifying agency. The parts used for replacement are required to comply with all the requirements that the old parts originally complied with. The Unified Facilities Guide Specifications (UFGS) and the UFC will be used to benchmark acceptable replacement components. See UFGS 14 21 00. 00 20 Electric Traction Elevators, UFGS 14 21 13 Electric Traction Freight Elevators, UFGS 14 21 23 Electric Traction Passenger Elevators, and UFGS 14 2 00 Hydraulic Elevators for guidance.

5.1. Routine Calls. Service calls will be classified as routine when the work or adjustments do not qualify as an emergency call.

5.1.1. The CO/COR will notify the contractor of repairs to be made from the inspection report or for a service call.

5.1.2. The Contractor shall respond in-person to the VTE and begin work on routine service calls at no additional cost to the Government within four hours after receipt of the call on regular scheduled work days/hours.

5.1.3. The Contractor shall report to the work location, survey the repair, and provide the CO/COR an estimate of time and cost of repairs not covered in the full maintenance service contract, but necessary to bring the VTE back to operation. The Contractor shall commence repair work after notification from the CO/COR. The Contractor shall prepare and submit to the CO/COR a written report within two business days after the repair. The report shall include the date and time of the service call, the location of the VTE, the repairs performed, and the name of the technician performing the repairs.

5.2. Emergency Calls. Emergency calls are defined as calls made for services when a VTE system fails and constitutes a danger to personnel, threatens to damage properties, or threatens to disrupt activity, operations, and/or training missions.

5.2.1. The CO/COR will notify the contractor of repairs to be made from the inspection report or for a service call.

5.2.2. The Contractor shall respond in person to the VTE and begin work on emergency service calls within one hour during normal business hours and two hours during other than normal business hours after receipt of the call.

5.2.3. The Contractor shall report to the work location, survey the repair, and provide the CO/COR an estimate of time and cost of repairs not covered in the full maintenance service contract, but necessary to bring the VTE back to operation. The Contractor shall commence repair work after notification from the CO/COR. The Contractor shall prepare and submit to the CO/COR a written report within two business days after the emergency repair. The report shall include the date and time of the service call, the location of the VTE, the repairs performed, and the name of the technician performing the repairs.

6. SERVICES SUMMARY.

The Government will evaluate the Contractor performance in accordance with the following criteria. Performance evaluations will be rendered in one or more Government databases for that purpose.

1. Written Maintenance Control Program (MCP) for each VTE for all equipment.

MCP identifies all maintenance intervals to include safety inspections.

3. Repair Service Call Routine – Response Time.

Response to routine calls within time specified in paragraph 5.1.2.

4. Repair Service Call Emergency – Response Time.

Response to emergency calls within time specified in paragraph 5.2.2.

5. Service Call Repairs – Repair Quality.

Repairs are of high quality resulting in reduced call backs.

6. Inspection – MCP Adherence

Inspection to MCP 100%

7. Preventative Maintenance - MCP Adherence

7. GOVERNMENT FURNISHED PROPERTY AND SERVICES. The Government does not anticipate providing any government furnished property (GFP).

8. GENERAL INFORMATION.

8.1. QUALITY CONTROL. Contractor shall develop and maintain a quality control program (QCP) to ensure maintenance and repair services are performed in accordance with ANSI/ASME A17 and other applicable standards and codes. The Contractor shall develop and implement procedures to eliminate reoccurrence of once identified/repaired defects. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in Paragraph 6, Service Summary. The QCP shall demonstrate how the Contractor ensures quality performance during the contract period of performance. The Contractor shall maintain the QCP throughout the period of performance of the contract. The CO will be provided updates to the QCP as they occur during the period of performance. The QCP will identify the procedures in writing for inspections, individual responsible, VTE MCP, and the location of all inspection records and key control logs which will always be available to the government upon request. The QCP will have the inspection forms and records which will be used for the service. The Contractor will identify to the CO/COR the responsible quality control inspector to notify in case of customer complaints.

8.2. QUALITY ASSURANCE. The Government will periodically evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

8.3. HOURS OF OPERATION. The Contractor shall perform normal preventative services required under this contract, Monday thru Friday from 0700 to 1600.

8.3.1. Federal Holidays. The Contractor is not required to provide normal preventative service on Federal holidays that are outlined on the wage determination, which is incorporated into this contract. In the event of a holiday, all scheduled work will be accomplished the day after the holiday.

8.4. SECURITY REQUIREMENTS. Contractor personnel shall obtain and possess at all times while on Offutt AFB, an authorized identification (ID) card (AF Form 75). Each contractor employee will be required to provide personal background information (e.g., full name, date of birth, and Driver’s License/ID #) for the 55 SFS CONTRACTOR/VENDOR/DV PASS REQUEST SPREADSHEET which will be filled out, signed, and submitted to the 55 SFS Pass and ID Office by authorized 55 CES personnel. When the contractor employee information is confirmed by 55 SFS, the contractor employee’s authorized identification (ID) card (AF Form 75) will be available at the USSTRATCOM Gate Visitor Control Center for pick up.

8.4.1. For contractor employees needing access to Offutt AFB restricted areas for work reasons, they will need to request a United States Air Force (USAF) Restricted Area Badge (RAB) for the duration of the contract. This will require a “favorable” National Agency Check (NACI) investigation which will take approximately 45 days duration for the following actions: 1) Contractor employee to fill out the security investigation paperwork (i.e., eQIP application) and submit to the Air Force (including fingerprints); 2) Air Force to complete the security investigation and issue a final determination as to suitability of contract employee to receive a “Favorable” investigation result; and 3) 55 CES to finalize the paperwork (Form 2586) and issue to contractor employee so they can get their RAB. The 55 CES (Security Manager) will do the paperwork needed to submit the contractor for the NACI. The need for a NACI investigation (i.e., access to the Offutt AFB restricted areas) must be noted in the contract. If not, Offutt AFB will not assume responsibility for the cost of the investigation. While paperwork for badges is being processed, escorts will be provided by the Unit Area Functional Manager (UAFM) on an interim basis for areas that requires access. The Contractor will wait no longer than twenty (20) minutes after initial notification for an escort to gain access into the restricted area. It is the Contractor’s responsibility to fully document all cases where entry to restricted areas was not granted. The Contractor’s personnel shall have proper identification prior to entry into restricted areas. It is the responsibility of each UAFM to brief all contractor personnel working in their area on procedures and policies of their particular restricted area and document the briefing for their files.

8.4.2. The Contractor is responsible for controlling and accounting for all identification cards and restricted area badges. When employee(s) leave the employment of the Contractor, the Contractor is responsible to recover the ID cards and all the entry/security documents from the terminated employee and immediately (within one duty day) deliver these items to the Contracting Officer. When restricted area badges are involved, notify the 55th CES/CEC Security Officer. If loss or failure to turn in these items within ten (10) calendar days, the Government shall deduct the amount of $25.00 per item, per employee from the next applicable invoice. The fee is to cover the Government’s administrative and inventory cost.

8.5. CONTINUATION OF ESSENTIAL DEPARTMENT OF DEFENSE SERVICES DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER. All services to be performed under this contract have been determined to be essential for performance during crisis and, according to Department or Defense Instruction (DODI) 3020.37 and Air Force implementation thereof, it is determined that the Contractor will be required to perform during a crisis, as stated in Para 1 above, unless otherwise directed by an authorized government representative.

8.6. SPECIAL QUALIFICATIONS. The Contractor will be licensed by the State in which the work is conducted to provide the services specified in this contract. All work will be performed by personnel who are trained and qualified for the systems and equipment. Contractor personnel shall be certified by appropriate federal and state regulatory agencies to meet federal and local certification requirements (documentation provided to CO/COR upon request) in maintenance of VTE.

8.7. SCHEDULE COORDINATION. The Contractor shall be responsible for coordinating all phases of his/her operations with the appropriate base personnel through the CO/COR. The facilities shall remain in operation while the Contractor is working, and it is up to the Contractor to coordinate around the normal activities of the facility.

8.8. ENVIRONMENTAL CONTROL. The Contractor shall comply with, and ensure that all subcontractor employees comply with, any and all applicable federal, state, and local rules and regulations, ordinance, laws, policies, and instruction. The Contractor shall use environmentally safe products whenever feasible, throughout the course of all projects. In addition, the Contractor shall maintain complete and updated Material Safety Data Sheets (MSDS) listings, covering every chemical used on the job. A copy of the MSDS Binder shall be kept in the Contractor vehicles at all times, ensuring availability at remote sites if needed. Another copy of the MSDS binder must be provided at any primary worksite or shop. The MSDS binder must be visibly displayed and available at all times. Contractors and sub-contractors must be provided at least an awareness level training of the MSDS function and use. All MSDS related requirements outlined here are subject to compliance inspection and random checks by government authority. The Contractor shall maintain, and provide on demand, an updated and complete inventory of materials being brought to and/or stored within the Government facility. The Contractor shall complete, and have available for inspection, monthly inventories of all HAZMAT used and disposed of, including but not limited to: solvents, paints, degreasers, greases, Ozone Depleting Substances, and oils brought on to the Government facility. If the Contractor spills or releases any HAZMAT or other substance contained in 40 CFR 302 into the environment, the Contractor shall immediately notify the CO/COR and appropriate emergency responders. Refer to the clean-up procedures section of the spilled chemical’s MSDS during response. The Contractor is responsible for all costs associated with any clean-up and/or restoration, including any applicable fines and/or penalties that results from a spill. To help mitigate the risk of such events, the Contractor shall maintain a Spill Plan in accordance with federal, state, and local rules and regulations. Coordinate with the base Environmental Compliance office for Spill Plan review; this will help ensure the plan is both comprehensive and effective.

8.9. ASBESTOS. The Contractor shall comply with Section 29 CFR 1910.1001(j)(7)(iv). VTE may be located in facilities that may contain ACM or PACM. The Contractor (not the Government) shall determine if any exposure to ACM may result in performing work under the contract.

APPENDIX A: VTE Equipment Listing