Attachment_1_-_5_Yr_Grounds_PWS_11_Aug_17.pdf

PERFORMANCE WORK STATEMENT

FOR

GROUNDS MAINTENANCE SERVICES AT

DOVER AIR FORCE BASE

DOVER, DELAWARE

21 November 2016

Reviewed:

Quality Assurance Program Coordinator Date

Functional Commander Date

AFIMSC Service Contract Program Manager Date

Approved:

Contracting Officer Date

Revised 11 August 2017

Contents

1. Description of Services

1.1. Improved Grounds Maintenance

1.1.1. Mowing

1.1.2. Edging

1.1.3. Trimming

1.1.4. Irrigation…………………………………………………………………………………………………………..5

1.1.5. Remove Debris/Police Grounds……………………………………………………………………………………6

1.1.6. Leaf Removal

1.1.7. Fertilization

1.1.8. Pest Control. (RESERVED)

1.1.9. Lawn Renovation

1.1.10. Prune Shrubs, Hedges, and Other Plants

1.1.11. Maintain Improved Grounds for all areas of AFMAO (Bldgs. 116, 211, 220, 221)

1.2. Semi-Improved Grounds Maintenance

1.2.1. Mowing

1.2.2. Trimming

1.2.3. Airfield Coordination

1.3. Unimproved Grounds Maintenance. (RESERVED)

1.4. Vegetative/Inert Beds and Related Areas

1.5. Surface Drainage Ditch Maintenance

1.6. Snow/Ice Removal

1.6.1. Basic Services

1.6.2. Ice Removal

1.6.3. Sand Barrels. (RESERVED)

1.6.4. Operations

1.7. Special Requirements

1.7.1. Trees

1.7.2. Emergency and Special Event Services

1.7.3. Xeriscaping and Urban Forest Services. (RESERVED)

1.7.4. Special Cuts. (RESERVED)

1.7.5. . Planting Trees, Shrubs and Vegetative Beds

2. Service Delivery Summary (SDS)

2.1. Quality Control

2.2. Quality Assurance

2.3 Performance Assessment

2.3.1. Periodic Validations

2.4. Periodic Progress Meetings

3. Government-Furnished Property and Services

3.1. Facilities

3.1.1. Interior Space

3.1.2. Exterior Space

3.2. Utilities

3.3. Materials

3.4. Security, Fire and Medical Services

3.5. Telephone

3.6. Solid Waste Collection and Disposal

4. General Information

4.1. Mission

4.2. Background. (RESERVED)

4.3. Damages to Government Buildings, Equipment or Vegetation

4.4. Environmental Requirements

4.4.1. Hazardous Materials

4.4.2. Pesticides

4.4.3 Hazardous Materials Inventory………………………………

4.4.4. Hazardous Materials Management

4.4.5. Final Report

4.5. Permits, Licenses and Certifications

4.6. Hours of Operation

4.7. Recognized Holidays

4.7.1. Base Closures

4.8. Security Requirements

4.8.1. Security Instructions and Directives

4.8.2 End of Work

4.8.3. Criminal Background Check

4.8.4. Eligibility

4.8.5. Compensation

4.8.6. Controlled or Restricted Areas

4.8.7. Contractor Badge Policies

4.8.8. Installation Access

4.9. Performance of Service during crisis or Heightened Security

4.10. Special Qualifications

4.11. Interfaces

4.12. Contracting Officer and Contracting Officer Representative (Quality Assurance Personnel)

4.13. Work Clearance Requests

4.14. Safety Requirements and Reports

4.15. Changes in Scope of Work

4.16. Contractor Manpower Reporting

4.16.1. Uses and Safeguarding of Information

4.16.2. User manuals

4.17. Records Management……………………………………………………………………………………

4.18. Antiterrorism Awareness Level 1 ………………………………………………………

5. Transition Period………………………………………………………………………………………………. 18

5.1 Contractor Transistion………………………………………………………………………………………………18

5. Appendices Appendix A: Grounds Description/Workload Estimates

Appendix B: Area Maps or Site Plans

Appendix C: Data Requirements

Appendix D: Definitions

Appendix E: Xeriscaping and Urban Forest Master Plan (RESERVED)

Appendix F: Irrigation System Description and System Maintenance Projected Workload Data

Appendix G: Planting Beds, Trees and Shrubs, Snow and Ice Removal

Appendix H: Dover AFB HAZMAT Chemical Worksheet

Appendix I: Contractor’s Monthly HAZMAT Monthly Report

PERFORMANCE WORK STATEMENT FOR GROUNDS MAINTENANCE SERVICES

1. Description of Services. The contractor shall provide non-personal services, to include all personnel, equipment, tools, supervision, and other items and services necessary to ensure that grounds maintenance is performed at Dover AFB, DE in a manner that will promote the growth of healthy grass, trees, shrubs, and plants and present a clean, neat, and professional appearance. The contractor’s performance will be based on the Contracting Officer’s (CO) evaluation and Contracting Officer’s designated Representative (COR) (Quality Assurance Personnel) and the results required by the Service Delivery Summary (SDS) and not the frequency or method of performance. It is at the contractor’s discretion to determine the levels of frequencies to attain the level of service at the best value. The evaluation of results will be based on COR performance assessment, tenant satisfaction, and customer complaints. Final results of the evaluations will be the determining factor for the success or failure of this contract. The contractor shall comply with applicable federal, regional, state, and local laws and commercial standards.

1.1. Improved Grounds Maintenance. Improved grounds are identified in Appendix A and B. Improved grounds are areas that require more frequent maintenance such as cantonment areas, drill fields, schools, athletic areas, cemeteries.

Mowing for special events shall not be included in this requirement.

1.1.1. Mowing. The contractor shall mow all improved grounds to look well-manicured with a neat and professional appearance at all times. The contractor shall maintain grass height between 2 and 4 inches uniform in appearance, free of skips, gaps, rutting, or scalping. All sod areas are required to be cut at 4 inches for the first full season. The contractor shall be required to pick up debris, natural and manmade, and dispose of prior to mowing any area. The contractor shall remove or mulch grass clippings when visible after mowing, before leaving work area.

1.1.2. Edging. The contractor shall edge sidewalks, driveways, street edges, curbs, and other hard surfaced areas located within the improved grounds so that grass height matches surrounding area grasses. Edging shall include removal of vegetation from expansion joints and cracks in sidewalks, driveways, curbs and other hard surfaces. Grass, vegetation and weeds shall be cut back no more than ½-inch from the surface edged, maintaining an even contour with the edged surface, uniform in appearance and free of scalping, rutting, and uneven or rough cutting. The contractor shall edge all areas concurrent with mowing.

1.1.3. Trimming. The contractor shall trim grass and weeds around trees, shrubs, buildings, fences, poles, fire hydrants, parking lots bumper blocks, boulders, and other fixed obstacles and temporary obstacles/objects on improved grounds.

Trimming height shall match surrounding area grass height. All areas shall be trimmed concurrent with mowing. The contractor shall remove or mulch grass clippings when visible after trimming, before leaving work area.

1.1.4. Irrigation. The contractor shall maintain, adjust, and repair existing lawn irrigation systems during the growing season.

1.1.4.1. Operation of irrigation systems. The contractor shall irrigate improved grounds to maintain the health of the turf ensuring no ponding of water, excessive runoff, etc. This includes lawns, plants, flowers, landscaped areas (see Appendix A and B). Contractor shall position hoses, etc. and then remove/store hoses, etc., between waterings to ensure neat, clean appearance of areas. The Contractor is prohibited from connecting to any hydrant within the boundaries of the installation. Contractor shall practice water conservation measures whenever possible and shall position all watering systems to avoid overspray onto pavements, sidewalks, roadways, etc. Watering shall be performed during nighttime hours. If daytime watering is necessary, Contractor shall notify the CO or COR of the reason for daytime watering, and the duration daytime watering will be in progress. Irrigation responsibilities also include setup, monitoring, adjusting, etc., of irrigation system computer, clocks/timers, controllers, pumps, etc. Contractor shall be responsible for day-to-day operation of automated irrigation systems.

1.1.4.2. Maintenance of irrigation systems. The contractor shall maintain irrigation systems. Maintenance includes but is not limited to draining and charging systems, replacing damaged or broken control devices and sprinkler heads, and repair of ruptured pipes. Maintain equipment and systems to be efficient and in good operational working order. Replacement of pumps, controllers, clocks/timers, or backflow prevention devices is not included in routine maintenance of irrigation systems, replacement will be on a case-by-case, reimbursable basis. The irrigation system to be maintained and related workload data is identified in Appendix F and Appendix F: Irrigation Map.

1.1.5. Remove Debris/Police Grounds. The contractor shall perform general litter patrol in all areas of improved grounds identified in Appendix A and B. Remove and dispose of natural debris, (tree limbs, dry brush, rodent habitats, etc.), and man-made debris. Police areas to maintain a neat and professional appearance.

1.1.6. Leaf Removal. The contractor shall remove leaves in improved grounds to maintain a neat and professional appearance. Leaf removal must be completed within 2 days upon issue of the delivery order for this special requirement. At other times remove leaves as a part of the litter patrol to maintain a neat and professional appearance.

1.1.7. Fertilization. The contractor shall have a pH adjustment and fertilizer application program. The contractor shall perform a laboratory test of the soil in improved grounds and apply fertilizer and lime using procedures appropriate for the soil conditions found, type of grass, and season. Apply fertilizer and other soil amendments to bring soil condition to that suitable for the vegetation being treated.

1.1.8. Pest Control. (RESERVED)

1.1.9. Lawn Renovation. The contractor shall renovate lawns in improved areas as identified by the CO or designated representative. This work will be issued via a separate work order. Renovate deteriorated lawn area to match surrounding areas. Each occurrence will be up to 200 sq. ft. If lawn areas are damaged due to contractor action, the contractor shall renovate at no additional cost to the government.

1.1.10. Prune Shrubs, Hedges, and Other Plants. The contractor shall prune/trim shrubs and other plants to maintain their natural growth characteristics to enhance the beauty and health of the plant. This service will be issued as a work order by the CO or COR. Hedges shall be maintained to their natural mature height and shape. Shrubs, plants, hedges, and ground cover/vines shall be pruned/trimmed 3 inches away from buildings, fences, curbing, sidewalks, and other fixed obstacles. All ground cover and plants shall be kept within the bed borders. All plants around landscape and ground lights shall be pruned and/or trimmed to allow light usage for its intended purpose. Shrubs and hedges located on street corners, curb easements, etc. shall be pruned/trimmed to keep from obstructing view of oncoming traffic. Areas beneath shrubs and hedges shall be kept free (clean) of all grass, weeds, vegetation, and debris. Volunteer tree growth seedlings shall be removed at no additional cost to the government. This work shall not be accomplished more than twice a year for identified areas. This work will be issued via a separate work order by the CO or designated representative.

1.1.11. Maintain Improved Grounds for all areas of AFMAO (Bldgs. 116, 211, 220, 221). The contractor shall mow grounds to look well-manicured, with a neat and professional appearance at all times during the growing season. Maintain grass height between 2.75 and 3.5 inches uniform in appearance, free of skips, gaps, rutting, or scalping. The contractor is required to bag the clippings. All areas shall be edged and trimmed concurrent with mowing. The contractor shall perform general litter patrol throughout the entire year in all areas of improved grounds. Remove and dispose of natural debris, (tree limbs, dry brush, rodent habitats, etc.), and man-made debris. Policed areas are to maintain a neat and professional appearance. The contractor shall prune/trim shrubs and other plants to maintain their natural growth characteristics to enhance the beauty and health of the plant during the growing season. Hedges shall be maintained to their natural mature height and shape. Shrubs, plants, hedges, and ground cover/vines shall be pruned/trimmed 3 inches away from buildings, fences, curbing, sidewalks, and other fixed obstacles. All ground cover and plants shall be kept within the bed borders. All plants around landscape and ground lights shall be pruned and/or trimmed to allow light usage for its intended purpose. Be aware that to know when to prune, example clematis vines rely on the flower buds formed the year before, the climbing hydrangeas should be pruned in early spring. Shrubs and hedges located on street corners, curb easements, etc. shall be pruned/trimmed to keep from obstructing view of oncoming traffic. Areas beneath shrubs and hedges shall be kept free (clean) of all grass, weeds, vegetation, and debris. Mature trees within the AFMAO Campus will be pruned annually. Volunteer tree growth seedlings shall be removed at no additional cost to the government.

Shrubs will be fertilized in March at a rate depending on size and age of the plant. Pre-Emergent Herbicides will be used in all authorized flower beds. The contractor shall maintain vegetative beds, inert beds, and related areas to present a neat and professional appearance during the growing season. Maintenance activities will include but are not limited to fertilizing, watering, weeding, mulching, and repairing or replacing of damaged plants and shrubs. In spring all existing mulch beds shall be redefined and plant beds shall be weeded and cleaned. New mulch of double shredded hardwood bark will be installed to a maximum depth of 2 inches on all mulch beds. For planting beds with red rock, refresh and add as necessary. Red rock will be provided by the government.

1.2. Semi-Improved Grounds Maintenance. Semi-improved grounds are identified in Appendix A and B.

1.2.1. Mowing. The contractor shall maintain grass height between 4 and 10 inches in all semi-improved grounds areas except in airfield areas designated as Bird Aircraft Strike Hazard (BASH) areas. The contractor shall maintain grass height between 7 and 14 inches in BASH areas. The contractor shall mow grass on airfield grounds only after Airfield Management has approved scheduled times. The contractor shall maintain a uniform appearance in all areas. Where possible, the contractor shall maintain adjacent areas at or near the same grass heights.

1.2.2. Trimming. The contractor shall trim grass and weeds around trees, shrubs, buildings, fences, poles, fire hydrants, parking lots bumper blocks, boulders, and other fixed obstacles and temporary obstacles/objects on semi-improved grounds. The contractor shall match trimming height to surrounding area grass height. The contractor shall trim all areas concurrent with mowing. The contractor shall mulch or remove grass clippings when visible after trimming, before leaving work area. Grass clippings can be blown back onto the mowed area so long as it provides a neat appearance before departure.

1.2.3. Airfield Coordination. The contractor shall coordinate all activities on the airfield by contacting Airfield Management. The contractor shall accomplish work only after Airfield Management has approved scheduled times.

1.2.3.1. Flight Line Drivers. All contractor employees MUST complete training prior to operating vehicles or mowers on the flight line. All employees working on airfield grounds shall be required to have an AF Form 483, Certificate of Competency (flight line driver’s license) with them at all times. Employees will be required to complete Flight Line Driver’s Refresher Training. Vehicles must have a valid POV pass issued by Airfield Management prior to operating on the flight line. The contractor shall leave no equipment unattended while working in these areas. The contractor shall be responsible for insuring that all foreign objects and debris produced by grounds maintenance is cleared off of all taxiways, runways, and aircraft parking aprons before leaving the work area.

1.2.3.2. Airfield Tower Communications. The contractor shall be radio-equipped to maintain constant two-way radio contact with the control tower and Airfield Management when operating near runways, overruns, and taxiways. The contractor shall maintain contact with the control tower when operating on or within 150 feet of the runway. The government will issue portable radios and chargers to the contractor. The contractor will be required to sign a hand receipt. The contractor shall be responsible for any damage or loss of the radios and charger. The contractor shall respond immediately to the directions of the Air Traffic Control tower personnel.

1.2.3.3. Airfield Light Fixtures. The contractor shall cut a 10 foot wide path between 4” and 6” in height around the perimeter of the airfield pavement to include trimming around runway and taxiway lights and other fixed obstacles and temporary obstacles/objects in accordance with improved grounds standards. This service also includes the requirement grass, vegetation and weeds shall not extend over the edge of concrete, pads, taxiways, runways, and paved or asphalt areas.

1.3. Unimproved Grounds Maintenance. (RESERVED)

1.4. Vegetative/Inert Beds and Related Areas (Main Gate Area, Inside/Outside Gate) The contractor shall maintain vegetative beds, inert beds, and related areas to present a neat and professional appearance. Maintenance activities will include but are not limited to fertilizing, watering, weeding, mulching, and repairing or replacing of damaged plants and shrubs. In spring all existing mulch beds shall be redefined and plant beds shall be weeded and cleaned. A pre-emergent herbicide will be applied to mulch beds. New mulch of double shredded hardwood bark will be installed to a maximum depth of 2 inches on all mulch beds. Planting beds with red rock will be refreshed as needed. Red rock will be supplied by the government.

1.5. Surface Drainage Ditch Maintenance. The contractor shall maintain surface drainage ditches to be free of shrubs, trees, silt and trash to prevent erosion and ensure continuous flow of water. Drainage ditches to be maintained are identified in Appendix B.

1.6. Snow/Ice Removal.

1.6.1. Basic Services. The contractor shall remove snow and ice from all paved areas, sidewalks, steps, stairs, landings, and entrance ramps as shown in Appendix B and the buildings listed in Appendix G. The contractor shall ensure a pathway of 3 feet wide is free of snow accumulation, piles, or drifts by removing all snow and ice from sidewalks, steps, landings, and entrance ramps. This may require multiple snow/ice removals each day. The contractor shall remove snow in Priority 1 areas (Appendix B), when accumulation exceeds one (1) inch and be complete within one (4) hour after snowfall stops. Completion of Priority 1 is defined by less than one (1) inch of snow remaining. For areas identified as Priority 2 (Appendix B), the contractor shall remove snow when accumulation reaches two (2) inches and be complete within 6 hours after the snowfall stops. When snowfall is heavy or accumulations become excessive, the contractor must place excess snow in accumulation points identified in Appendix B.

1.6.1.1. Basic Services at AFMAO Campus. The contractor shall remove snow and ice from all sidewalks, steps, stairs, landings, and memorial garden and entrance ramps within the confines of the campus. The contractor shall ensure a pathway edge to edge wide is free of snow accumulation, piles, or drifts by removing all snow and ice from sidewalks, steps, landings, and entrance ramps. This may require multiple snow/ice removals each day.

1.6.2. Ice Removal. The contractor shall immediately remove any amount of ice accumulation to provide secure footing by the snow removal operation. The approved de-icing chemicals are Ice-Melt.

1.6.3. Sand Barrels. (RESERVED)

1.6.4. Operations. The COR or Civil Engineer Snow Control will direct the implementation of snow removal operations to begin no matter what time of day to include after normal base duty hours. The POC from the contractor will report to snow control located in facility 922 within 30 minutes after being call to work the priorities for this event. Priorities can change for each event depending on the time of day or even the day that the snow fall occurs. The contractor can contact Base Weather at 302-677-4170.

1.7. Special Requirements.

1.7.1. Trees. Emergency pruning or trimming shall be accomplished in accordance with the American National Standards Institute ANSI A300 Part 1 industry standards. Emergency pruning shall be required to lift, remove, and/or cutback branches that conflict with normal traffic or safety. Minimum safety clearances are: 14 feet over streets, 12 feet over driveways, 8 feet over walk areas, 4 feet over buildings, and 1 foot from buildings. Trees that pose threats to structures or buildings shall be removed. Topping and de-horning are not permitted. Trimming or pruning of trees that touch or hang over energized utility poles or power lines is the responsibility of the government. The contractor shall be responsible for removing all debris generated from trimming or pruning operations. Emergency spot pruning/trimming shall only be accomplished through issuance of a work order by the CO or COR and must be completed within five (5) workdays from notification.

1.7.1.1. Tree Care. The contractor shall brace, cable, guy (to keep tree vertical), and deep water all damaged trees after identification. The contractor shall remove all guy wires, cables, straps, and stakes when the trees remain vertical (normally, after one growing season). The contractor shall adjust wires, cables, and straps as required, to prevent girdling.

1.7.1.2. Tree Standards.

The contractor shall perform all emergency tree work in accordance with contract specifications and the following tree care standards, latest addition, unless otherwise directed by the CO.

- ANSI A300 - Standard Practices for Tree Care Operations including referenced Combined Federal Regulations (Utility Pruning and Emergency Service Restoration)

- ANSI A300 (Part 1) – Tree Pruning

- ANSI A300 (Part 3) – Tree Support Systems (Cabling, Bracing, and Guying)

- ANSI Z60.1 – American Standards for Nursery Stock

- ANSI Z133.1 – Safety Requirements for Tree Care Operations.

1.7.1.3. Emergency Spot Pruning/Trimming. Emergency spot pruning/trimming shall only be accomplished through issuance of a work order by the CO or COR. The contractor shall complete an emergency spot pruning/trimming within one (1) workday from the work order date. Typically, emergency spot pruning/trimming includes removal of dead and/or broken limbs or removal of limbs for required clearances.

1.7.1.4. Tree and Stump Removal. Tree and stump removal shall only be accomplished through issuance of a work order by the CO or COR. The contractor shall perform stump and perimeter roots removal by completely removing, by cutting and grinding all growth to a minimum of 8 inches below grade. Stumps shall be ground within one (1) workday of the tree removal date. Stump-grinding debris shall be removed the same day grinding is performed. In areas where a lawn sprinkler system exists, the contractor shall backfill with topsoil, and lay sod to match the existing ground grade. In areas where no lawn sprinkler system exists, the contractor shall backfill with topsoil and compact to match existing grades. Trees identified for removal shall be considered within the following categories, Large, Medium, Small and Sapling, as based on their diameter. The diameter of the tree shall be determined by measuring 4.5 feet above the ground. Trees with multiple trunks shall be measured as follows: All trunk diameters shall be measured. The largest trunk diameter shall be recorded. Each remaining trunk diameter shall be halved. All values will then be added together to obtain the final tree diameter.

Large Trees: Diameter 36” and above, remove within 10 workdays from the work order date.

Medium Trees: Diameter 24” to less than 36”, remove within 10 workdays from the work order date.

Small Trees: Diameter 3” to less than 24”, remove within 5 work days from the work order date.

Saplings: Diameter 3” and smaller, remove within 2 workdays from the work order date.

1.7.1.5. Emergency Tree and Stump Removal. The contractor shall perform emergency tree and stump removal only after the issuance of a work order by the CO or COR.

Large Trees: Remove within 2 workdays from the work order date

Medium Trees: Remove within 2 workdays from the work order date

Small Trees: Remove within 1 working day from the work order date

Saplings: Remove within 1 working day from the work order date

1.7.2. Emergency and Special Event Services. The contractor shall upon notification by the CO through the issuance of an oral or written work order, perform emergency or special event grounds maintenance service. Upon notification of an emergency, the contract manager shall respond within one (1) hour to meet with the CO and government evaluator and initiate emergency services. Upon receiving direction by the contracting officer, contractor personnel shall begin emergency work within two hours. Oral work orders for emergency services to minimize damages or mitigate hazardous conditions will be confirmed with written work orders. The contracting officer will notify the contractor as soon as a special event requirement is known, but no less than 24 hours prior to the event.

1.7.3. Xeriscaping and Urban Forest Services. (RESERVED)

1.7.4. Special Cuts. (RESERVED)

1.7.5. Planting Trees, Shrubs and Vegetative Beds. The contractor shall upon notification by the CO or COR through the issuance of a work order, perform planting of trees, shrubs, and vegetative beds to include but not limited to: removal and disposal of trees, shrubs, or vegetative beds being replaced; and performance of maintenance after planting to include watering, pruning, and insect and disease prevention to promote survivability. Provide unit pricing for planting trees, shrubs, and vegetative beds as shown in Appendix G.

2. Service Delivery Summary (SDS). The contract service requirements are summarized in performance objectives that relate directly to requirements. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SDS and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the Federal Acquisition Regulation (FAR) 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. During the first initial 30 days of the contract, two additional errors on each work shall be allowed in an effort to identify normal phase-in problems.

Performance Objective PWS

Para Performance

Threshold

Remedy Method of Assessment

SS-1

Maintain Improved Grounds

a. Mow

b. Edge

c. Trim

d. Irrigation Systems

e. Leaf Removal

f. Lawn Renovation

i. Prune Shrubs

1.1, inclusive

No more than 5 valid defects per month

Re-performance

Within 8 hours of notification

Periodic Validation and Customer Feedback

Performance Objective PWS Para

Performance

Threshold

Remedy Method of Assessment

SS-2

Maintain AFMAO Facilities

a. Mow/Bag Clippings

b. Edge

c. Trim

d. Irrigation Systems

e. Leaf Removal

f. Lawn Renovation

g. Prune Shrubs

h. Maintain Planting Beds

1.1.11 No more than 2

defects per month

Re-performance

Within 8 hours of notification

Periodic Validation and Customer Feedback

SS-3

Maintain Semi- Improved Grounds

a. Mow Non-Airfield semi-improved areas

b. Trim Non-Airfield semi-improved areas

c. Mow Airfield semi-improved areas

d. Trim Airfield semi-improved areas

e. Mow Taxiway, Runway Edge Lights and Signs

1.2, inclusive

No more than 5 valid defects per month

Re-performance

Within 8 hours of notification

Periodic Validation and Customer Feedback

SS-4

Maintain Vegetative Beds, Inert Beds and Related Areas

1.4 No more than 3

valid defects per month

Re-performance

Within 4 hours of notification

Periodic Validation and Customer Feedback

SS-5

Debris, Trash and Litter Policing

1.1, inclusive

No more than 3 valid defects per month

Re-performance

Within 4 hours of notification

Periodic Validation and Customer Feedback

Performance Objective PWS Para

Performance

Threshold

Remedy Method of Assessment

SS-6

Tree Pruning

1.7, inclusive

No more than 3 valid defects per month

Re-performance

Within 4 hours of notification

Periodic Validation and Customer Feedback

SS-7

Quality Control

Contractor’s Quality Control Plan

2.1 No more than 3

valid defect per month

Contractor shall complete a written Corrective Action Report.

Periodic Validation and Customer Feedback

2.1. Quality Control. The contractor shall provide a written description of the quality control system to include identification of the commercial practices and procedures to be used, such as those of the Professional Grounds Management Society (PGMS), Tree Care Industry Association, American Society of Landscape Architects, the American National Standards Institute (ANSI), and local Extension Offices of the Federal Cooperative Extension Service. Include the inspection system requirements of FAR 52.246-4 in this document. The contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. The contractor shall submit a written quality control plan to the contracting officer for approval. The contractor shall submit the plan no later than the pre-performance conference. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required.

2.2. Quality Assurance. The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The CO or COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a DD Form 2772, Contract Discrepancy Report (CDR) for issuance to the contractor. The contractor shall respond to the CDR in accordance with instructions provided and return it to the Contracting Officer within 10 calendar days of receipt.

2.3 Performance Assessment.

2.3.1. Periodic Validations. This method requires the COR to employ a “spot check” style of evaluation. Periodic validations will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. Any unsatisfactory inspection (defect) result shall be recorded, and the contractor shall re-perform the service after notification by the CO or COR. Failing to meet the performance threshold as outlined in the SDS for any of these performance objectives in any one month period shall result in a warning or letter of concern from the CO. Failing to meet the performance threshold as outlined in the SDS of these performance objectives in any combination for any two or more consecutive or non-consecutive months during a contract period shall constitute an immediate progress meeting with the Multi-Functional Team. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.4. Periodic Progress Meetings. The CO, Functional Commander, COR, other government personnel as appropriate, and the contractor meet quarterly to discuss the contractor’s performance. The following issues could potentially be discussed:

- Opportunities to improve the contract

- Any modifications required of the contract

- Unsatisfactory inspections and trends against each performance objective observed

- Positive performance

- Steps taken by the Contractor to prevent unsatisfactory occurrences in the future.

The minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution.

3. Government-Furnished Property and Services

3.1. Facilities. The government will provide the facilities identified below for contractor use in support of the requirements of this contract. The facilities are provided “as is.” Obtain CO approval in advance of making any changes to the facilities. Such changes will be at no cost to the government unless otherwise approved by the CO. The contractor shall ensure facilities are maintained in a neat, clean and professional manner. The CO reserves the right to reallocate and relocate assigned facilities during the term of the contract. Upon completion or termination of this contract, or upon such reallocations or relocations, the contractor shall return facilities to the government in the same condition as received, fair wear and tear and approved modifications.

3.1.1. Interior Space. Approximately 4,368 square feet of equipment storage space and 144 square feet of office space, is provided at Bldg. 650.

3.1.2. Exterior Space. Approximately 24,600 square foot of exterior space for equipment, is provided near Bldg. 650.

3.2. Utilities. The government will furnish electricity, water, and sewage as necessary for accomplishment of work in accordance with this contract. All facilities do not receive the same utility services. The contractor shall not change or modify any utility system or component; or connect any contractor property, equipment or system without prior CO review and approval. The contractor shall practice energy conservation in the government-provided facilities.

3.3. Materials. The Government will provide only herbicide (Roundup Ready to Use) for the purpose of controlling crack grass and weeds and a pre-emergent herbicide (as approved by 436 CES Pest Management shop) for pre-emergent weed control in flower beds and ornamental areas shall be used. The contractor is required to obtain all herbicides from the 436 CES Pest Management shop, return all empty container back to building 921 and submit monthly application reports to the Pest Management shop by the 5th of each month (See para 4.4.2.2 for required monthly reports).

3.4. Security, Fire and Medical Services. The government will provide police and fire protection. In the event of a medical emergency, base ambulance service for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

3.5. Telephone. The Government will provide one telephone line in the Government provided facility for contractor use in making local commercial calls and on base calls in support of contract requirements. Long distance calls and toll calls are not authorized on government phones.

3.6. Solid Waste Collection and Disposal. The contractor shall use existing bulk containers to dispose of trash or solid waste generated from accomplishment of services detailed in this PWS. The contractor shall adhere to all base level recycling programs to include disposal of yard/tree waste in specified dumpster collection stations or at the recycling collection center on base. The CO or COR shall identify these specific dumpsters for yard/tree waste. The government will provide an 8 cubic yard refuse container and disposal service for refuse/debris generated by this contract.

4. General Information.

4.1. Mission. The overall Civil Engineer mission at Dover AFB, DE is to plan, maintain, operate, and protect the infrastructure, facilities, and environment for assigned Airmen, families, and civilian employees.

4.2. Background. (RESERVED)

4.3. Damages to Government Buildings, Equipment or Vegetation. Damages to Government buildings, equipment, or vegetation are addressed in clause 52.237-2, Protection of Government Buildings, Equipment, and Vegetation.

4.4. Environmental Requirements. In addition to all applicable Federal, State and Local environmental codes and regulations, the following specific guidance is provided.

4.4.1. Hazardous Materials. The CO shall approve all hazardous materials brought on site by the contractor prior to use. The contractor shall obtain approval using the application requirements of the AF Form 3952. Once the process is implemented and contractor is trained, the contractor may submit the AF Form 3952 electronically. The CO has the right to prohibit the use of hazardous materials it deems to be especially hazardous to human health and environment. In the event the CO does not approve a hazardous material for use, the CO may provide the contractor a list of suitable substitutes; however, the contractor shall retain responsibility for finding an acceptable substitute. The contractor shall take appropriate actions to comply with waste minimization and pollution prevention practices and policies.

4.4.1.1. Spill Control. The contractor shall maintain spill control material on hand at all times sufficient to contain a worse case spill, both volume and hazard level.

4.4.2. Pesticides.

4.4.2.1. Pesticide Storage and Mixing. (RESERVED)

4.4.2.2. Monthly Reports. The contractor shall submit a report to the CO within 10 working days following each month listing all herbicide applications made. Include herbicide name, use concentration, amount applied, date, and detailed location of use. A DD Form 1532 will be provided on request to facilitate record keeping..

4.4.2.3. Inspections. The contractor is subject to inspection by DOD certified applicators/inspectors as well as State Department of Agriculture Pesticides Division or equivalent agency..

4.4.3. Hazardous Materials Inventory. The contractor shall maintain an up-to-date hazardous material inventory with copies of MSDS(s) for all materials used on the job site. The contractor shall maintain a complete copy of all approved MSDS and AF Form 3952s.

4.4.4. Hazardous Materials Management. The contractor shall remove all hazardous materials by the end of each workday. The contractor shall not conduct process treatments (e.g. paint thinner solvent recycling) on base.

4.4.5. Final Report. The contractor shall submit a final inventory, not later than ten working days following termination/completion of this contract, of all hazardous materials used since the last hazardous usage report to the CO or COR. The final inventory will list all hazardous materials used, total amount of each used, and a description of the disposition of any remaining hazardous material.

4.5. Permits, Licenses and Certifications. Unless otherwise specified in this contract, contractor employees shall obtain all necessary permits, licenses, and certifications; give all required notices; and comply with applicable Federal, State, County, and Local laws, codes, and regulations in performance of the requirements of this contract. The contractor shall maintain all records of such requirements and make the documentation available to the government for review. All pesticide application will be made by State certified applicator as prescribed in DoDI 4150.07.

4.6. Hours of Operation. The contractor shall perform grounds maintenance services during normal duty hours which are 7:00am to 4:00pm, Mondays through Fridays, excluding federal holidays, unless otherwise required in the contract or approved by the CO. There may be situations that require the contractor to work at times other than normal working hours. When the contractor’s work schedule conflicts with an Air Force mission requirement, advise the CO and reschedule the work to minimize disruption.

4.7. Recognized Holidays. The contractor is not required to provide service on federal holidays, except in emergency situations. Federal holidays are as follows:

New Year’s Day - 1 January Labor Day - 1st Monday in September Martin Luther King Day - 3rd Monday in January Columbus Day - 2nd Monday in October Washington’s Birthday - 3rd Monday in February Veteran’s Day - 11 November Memorial Day - last Monday in May Thanksgiving Day - 4th Thursday in November Independence Day - 4 July Christmas Day - 25 December

If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services for the first day post the holiday observance.

4.7.1. Base Closures. Work scheduled but not accomplished because of base closure due to weather, exercises, or actual alert, will be accomplished as soon as possible after reopening the base.

4.8. Security Requirements. The contractor shall comply with Dover AFB Security regulations. These regulations are available for review in the Contracting Office. Security and base access requirements are contained in clause 5352.242- 9000 “Contractor Access to Air Force Installations”. Contractor employees will be required to obtain and display identification badges. The contractor should anticipate delays in getting commercial vehicles on base and allow time for commercial vehicles to reach their destination by driving designated routes at posted speed limits throughout the base.

Procedures for commercial vehicle access to the base are subject to change without prior notice.

4.8.1. Security Instructions and Directives. All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the governmental installation shall abide by all security instructions and directives of Dover AFB. Employees are responsible for safeguarding all government property provided for contractor use.

4.8.2 End of Work. At the close for each work period, government facilities, equipment and materials shall be secured, lights, water turned off and all doors and window secured.

4.8.3. Criminal Background Check. The contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified during the Criminal Background Investigation (CBI).

4.8.4. Eligibility. Contractors shall ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the United States. Employees and subcontractors later found to be undocumented or illegal aliens will be remanded to the proper authorities.

4.8.5. Compensation. The contractor shall not be entitled to any compensation for delays or expenses associated with complying with the provisions of this clause. Furthermore, nothing in this clause shall excuse the contractor from proceeding with the contract as required.

4.8.6. Controlled or Restricted Areas. All contractors and subcontractors when working in a Controlled, Restricted or other sensitive areas must be escorted at all times. The military agency or unit responsible for the project or work is responsible for providing the escorts. The Contractor shall follow existing procedures and instructions for obtaining entrance to restricted or controlled areas.

4.8.7. Contractor Badge Policies.

4.8.7.1. Badge Requests. All requests for contractor badges will be submitted through the Base Contracting Squadron Office and/or the requesting agencies base point of contact. The Contracting Squadron Office or base point of contact will then fill out an Operational Risk Management Assessment Form (ORM) for the requesting agency and submit it to the Pass and Registrations section for approval IAW DAFBI 31-101. As a minimum the ORM will be submitted 72-hours prior to the requested date of employment.

4.8.7.2. Criminal Background Investigation. All contractor employees who’ll be granted unescorted access to the installation are required to consent to a Criminal Background Investigation (CBI) prior to being granted entry to the installation. Continued employment is contingent upon successful completion and favorable reporting of the criminal background check.

4.8.7.3. Badge Duration. Contractor badges will be issued for a maximum period of one year. Prior to reissuing new badges, all old badges must be returned to Pass and Registration for destruction. Also before a new badge will be issued an ORM must be resubmitted to the Pass and Registration section for approval again. In the event a badge is lost or stolen, the badge holder must accomplish the Loss/Theft of Identification Worksheet and provide it to his/her supervisor.

The supervisor of the contractor will investigate the loss and report in writing the circumstances in which the badge was lost to the 436th Contracting Squadron and 436th Security Forces Squadron and submit a new request for badge renewal.

4.8.7.4. Employment Termination. Base Contracting Office or base point of contact will immediately notify Security Forces, Pass and Registration when a contractor’s employment has been terminated. The Agency Chief or Site Supervisors are responsible for notifying and returning the contractor’s badge to Pass and Registration when this occurs.

At no time will a contractor contact Security Forces directly regarding badge denial; they need to contact the Contracting Squadron.

4.8.8. Installation Access.

4.8.8.1. Identification Badges. The contractor shall obtain personal contractor identification badges for all employees and vehicle passes for all contractor and personal vehicles requiring entry onto Dover AFB from Pass and Registration, for the duration of the contract. Employees are only permitted to enter the installation during the date and time periods indicted on their contractor badge.

4.8.8.2. Vehicle Requirements. Vehicle registration, proof of insurance and a valid driver’s license must be presented for all vehicles while operating on the installation. All vehicles entering the installation or sensitive areas are subject to search. Any refusal or non-consent by an employee will result in termination of their base access and immediate confiscation of this access badge.

4.8.8.3. FPCON Normal and Alpha. During Force Protection Condition (FPCON) Normal and Alpha, personnel without base issued badges must be sponsored onto the installation.

4.8.8.4. FPCON Bravo, Charlie and Delta. During FPCON Bravo, Charlie and Delta, personnel without base issued identification shall be physically escorted onto the installation.

4.8.8.5. Non-Essential Operations. During Higher FPCONs (Charlie and Delta) the base will curtail non-essential operations/functions; access by Non-Essential Contractors will be suspended as the direction of the Installation Commander.

4.9. Performance of Service during crisis or Heightened Security. In the event of crisis or heightened security caused by a national emergency, natural disasters, or other causes, continue performance as necessary in support of the Air Force mission. The contract price and delivery schedule may be adjusted to reflect any change of work that may be directed.

4.10. Special Qualifications. The contractor shall provide the name and telephone number of the Contractor’s on-site contract manager and alternate responsible for all requirements in the PWS.

4.11. Interfaces. The contractor shall not unduly interfere with regularly scheduled government operational activities in the performance of contract requirements. In the event a government supervisor so requests, the contractor shall temporarily cease work in the area and report the instructions, to include name of the government person involved, to the CO immediately by the most expedient means. The contractor shall notify the CO verbally of disputes with customers or other base contractors and follow-up in writing.

4.12. Contracting Officer and Contracting Officer Representative (Quality Assurance Personnel). The Contracting Officer will appoint a primary and alternate representative for management of the day to day activities of the contract.

The identity, title, and authority of this representative will be provided in writing to the contractor after contact award.

4.13. Work Clearance Requests. The contractor shall obtain an approved Work Clearance Request for all work which involves excavation including minor digging via AF IMT 103, Base Civil Engineer Work Clearance Request. Work Clearance Requests or commonly call digging permits are available at the 436th Civil Engineers Squadron (436 CES).

4.14. Safety Requirements and Reports. The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal report to the CO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. The contractor shall provide a completed copy of required Accident Investigation Reports to the CO within five calendar days of each occurrence.

4.15. Changes in Scope of Work. The contractor shall identify pricing for each type of tasking in the contract schedule.

The contractor shall use Appendix A for adding or subtracting work and/or work areas on or off of the base, i.e. add 2 acres of improved grounds, change 4 acres of semi-improved grounds to improved grounds, etc.

4.16. Contractor Manpower…