GMPWS.pdf

Solicitation Number: FA4497-10-R-0003

Attachment 1

PERFORMANCE WORK STATEMENT

FOR

GROUNDS MAINTENANCE SERVICES

Dover AFB, DE

11 May 2010

11 May 2010 Page 2

GROUNDS MAINTENANCE PWS

TABLE OF CONTENTS

1. DESCRIPTION OF SERVICES 5

1.1. MAINTAIN IMPROVED GROUNDS 5

1.1.1. MOW 5

1.1.2. EDGE 5

1.1.3. TRIM 5

1.1.4. IRRIGATION 5

1.1.5. REMOVE DEBRIS/POLICE GROUNDS 6

1.1.6. LEAF REMOVAL 6

1.1.7. FERTILIZATION 6

1.1.8. PEST CONTROL 6

1.1.9. LAWN RENOVATION 7

1.1.10. PRUNE SHRUBS, HEDGES AND OTHER PLANTS 7

1.2. MAINTAIN SEMI-IMPROVED GROUNDS 7

1.2.1 MOW 7

1.2.2 TRIM 7

1.2.3. AIRFIELD COORDINATION 7

1.3. MAINTAIN UNIMPROVED GROUNDS 8

1.4. MAINTAIN VEGETATIVE, INERT BEDS AND RELATED AREAS 8

1.5. MAINTAIN SURFACE DRAINAGE DITCHES 8

1.6. PERFORM SNOW/ICE REMOVAL 9

1.7. SPECIAL REQUIREMENTS 9

1.7.1. TREES 9

11 May 2010 Page 3

1.7.2. EMERGENCY AND SPECIAL EVENT SERVICES 11

1.7.3. XERISCAPING AND URBAN FOREST SERVICES 11

1.7.4. SPECIAL CUTS 11

1.7.5. PLANTING TREES, SHRUBS AND VEGETATIVE BEDS 11

2. SERVICES SUMMARY 12

2.1. QUALITY CONTROL 14

2.2. QUALITY ASSURANCE 14

2.3. PERFORMANCE ASSESSMENT 15

2.4. PERIODIC PROGRESS MEETINGS 15

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES 15

3.1. FACILITIES 15

3.2. UTILITIES 16

3.3. MATERIALS 16

3.4. SECURITY, FIRE, & MEDICAL SERVICES 16

3.5. TELEPHONE 18

3.6. SOLID WASTE COLLECTION & DISPOSAL 18

4. GENERAL INFORMATION 18

4.1. MISSION 18

4.2. BACKGROUND 18

4.3. DAMAGES TO GOVERNMENT BUILDINGS, EQUIPMENT,

OR VEGETATION 19

4.4. ENVIRONMENTAL REQUIREMENTS 19

4.4.1. HAZARDOUS MATERIALS 19

4.4.2. PESTICIDES 20

4.5. PERMITS, LICENSES AND CERTIFICATIONS 20

4.6. HOURS OF OPERATION 20

4.7. RECOGNIZED HOLIDAYS 20

4.8. SECURITY REQUIREMENTS 21

4.9. PERFORMANCE OF SERVICE DURING CRISIS OR

HEIGHTENED SECURITY 21

4.10. SPECIAL QUALIFICATIONS 22

4.11. INTERFACES 22

11 May 2010 Page 4

4.12. CONTRACTING OFFICER AND CONTRACTING OFFICER

REPRESENTATIVE 22

4.13. WORK CLEARANCE REQUESTS 22

4.14. SAFETY REQUIREMENTS AND REPORTS 22

4.15. CHANGES IN SCOPE OF WORK 22

APPENDIX A – GROUNDS DESCRIPTION/WORKLOAD ESTIMATES 23

APPENDIX B –AREA MAPS OR SITE PLANS 25

APPENDIX C - DATA REQUIREMENTS 37

APPENDIX D – DEFINITIONS 38

APPENDIX E - XERISCAPING AND URBAN FOREST MASTER PLAN 44

APPENDIX F - IRRIGATION SYSTEM DESCRIPTION

AND SYSTEM MAINTENANCE PROJECTED WORKLOAD DATA 45

APPENDIX G – FLOWER BEDS & SNOW/ICE REMOVAL LOCATIONS 46

11 May 2010 Page 5

1. DESCRIPTION OF SERVICES

The contractor shall provide non-personal services, to include all personnel, equipment, tools, supervision, and other items and services necessary to ensure that grounds maintenance is performed at Dover AFB, DE in a manner that will promote the growth of healthy grass, trees, shrubs, and plants and present a clean, neat, and professional appearance. The contractor’s performance will be based on the Contracting Officer’s (CO) evaluation and Contracting Officer’s designated Representative (COR) (Quality Assurance Personnel) and of the results required by the Service Summary (SS) and not the frequency or method of performance. It is at the contractor’s discretion to determine the levels of frequencies to attain the level of service at the best value. The evaluation of results will be based on COR performance assessment, tenant satisfaction, and customer complaints. Final results of the evaluations will be the determining factor for the success or failure of this contract. The contractor shall comply with applicable federal, regional, state, and local laws and commercial standards.

1.1. MAINTAIN IMPROVED GROUNDS

Improved grounds are identified in Appendix A and B.

1.1.1. Mow. The contractor shall mow all improved grounds to look well manicured, with a neat and professional appearance at all times. Maintain grass height between 2 and 4 inches uniform in appearance, free of skips, gaps, rutting, or scalping. The contractor shall be required to pick up debris, natural and manmade, prior to mowing any area. The contractor shall remove or mulch grass clippings when visible after mowing, before leaving work area.

1.1.2. Edge. The contractor shall edge sidewalks, driveways, street edges, curbs, and other hard surfaced areas located within the improved grounds so that grass height matches surrounding area grasses. Edging shall include removal of vegetation from expansion joints and cracks in sidewalks, driveways, curbs and other hard surfaces. Grass, vegetation and weeds shall be cut back no more than ½-inch from the surface edged, maintaining an even contour with the edged surface, uniform in appearance and free of scalping, rutting, and uneven or rough cutting.

1.1.3. Trim. The contractor shall trim grass and weeds around trees, shrubs, buildings, fences, poles, fire hydrants, parking lots bumper blocks, boulders, and other fixed obstacles and temporary obstacles/objects on improved grounds. Trimming height shall match surrounding area grass height. All areas shall be trimmed concurrent with mowing. The contractor shall remove or mulch grass clippings when visible after trimming, before leaving work area.

1.1.4. Irrigation

The contractor shall maintain, adjust, and repair existing lawn irrigation systems during the growing season.

11 May 2010 Page 6

1.1.4.1. Operation of irrigation systems. The contractor shall irrigate improved grounds to maintain the health of the turf ensuring no ponding of water, excessive runoff, etc. This includes lawns, plants, flowers, landscaped areas, and all areas requiring manual watering (see Appendix A and B). Contractor shall position hoses, etc., for manual watering and then remove/store hoses, etc., between waterings to ensure neat, clean appearance of areas. The Contractor is prohibited from connecting to any hydrant within the boundaries of the installation. Contractor shall practice water conservation measures whenever possible and shall position all watering systems to avoid overspray onto pavements, sidewalks, roadways, etc. Watering shall be performed during nighttime hours. If daytime watering is necessary, Contractor shall notify the CO or COR of the reason for daytime watering, and the duration daytime watering will be in progress. Irrigation responsibilities also include setup, monitoring, adjusting, etc., of irrigation system computer, clocks/timers, controllers, pumps, etc. Contractor shall be responsible for day-to-day operation of the base-wide automated irrigation system.

1.1.4.2. Maintenance of irrigation systems. The contractor shall maintain irrigation systems.

Maintenance includes but is not limited to draining and charging systems, replacing damaged or broken control devices and sprinkler heads, and repair of ruptured pipes. Maintain equipment and systems to be efficient and in good operational working order. Replacement of pumps, controllers, clocks/timers, or backflow prevention devices is not included in routine maintenance of irrigation systems, replacement will be on a case-by-case, reimbursable basis. The irrigation system to be maintained and related workload data is identified in Appendix A and B.

1.1.5. Remove Debris/Police Grounds. The contractor shall perform general litter patrol in all areas of improved grounds and additional areas identified in Appendix A and B. Remove and dispose of natural debris, (tree limbs, dry brush, rodent habitats, dead animals, etc.), and man-made debris. Police areas to maintain a neat and professional appearance.

1.1.5.1. Dead Animals. All dead animals are to be collected for disposal. Prior to disposing, report number and type (bird, dog, cat, unrecognizable, etc.) to the COR, who will forward report to Pest Management and Natural Resources. Contractor shall contact pest management and public health within 10 business days after contract award to get instructions on the protocols for handling dead animals (e.g., PPE and local disease protections).

1.1.6. Leaf Removal. The contractor shall remove leaves in improved grounds to maintain a neat and professional appearance. Leaf removal must be completed within 2 days upon issue of the delivery order for this special requirement. At other times remove leaves as a part of the litter patrol to maintain a neat and professional appearance.

1.1.7. Fertilization. The contractor shall have a pH adjustment and fertilizer application program. The contractor shall perform a laboratory test of the soil in improved grounds and apply fertilizer and lime using procedures appropriate for the soil conditions found, type of grass, and season. Apply fertilizer and other soil amendments to bring soil condition to that suitable for the vegetation being treated.

11 May 2010 Page 7

1.1.8. Reserved

1.1.9. Lawn Renovation. The contractor shall renovate lawns in improved grounds as identified by the CO or designated representative. This work will be issued via a separate work order.

Renovate deteriorated lawn area to match surrounding areas.

1.1.10. Prune Shrubs, Hedges and Other Plants. The contractor shall prune/trim shrubs and other plants to maintain their natural growth characteristics to enhance the beauty and health of the plant. This service will be issued as a work order by the CO or COR. Hedges shall be maintained to their natural mature height and shape. Shrubs, plants, hedges, and ground cover/vines shall be pruned/trimmed 3 inches away from buildings, fences, curbing, sidewalks, and other fixed obstacles. All ground cover and plants shall be kept within the bed borders. All plants around landscape and ground lights shall be pruned/trimmed to allow light usage for its intended purpose. Shrubs and hedges located on street corners, curb easements, etc. shall be pruned/trimmed to keep from obstructing view of oncoming traffic. Areas beneath shrubs and hedges shall be kept free (clean) of all grass, weeds, vegetation, and debris. Volunteer tree growth seedlings shall be removed at no additional cost to the government.

1.2. MAINTAIN SEMI-IMPROVED GROUNDS

Semi-improved grounds are identified in Appendix A and B.

1.2.1. Mow. The contractor shall maintain grass height between 4 and 10 inches in all semi-improved grounds areas except in airfield areas designated as Bird Aircraft Strike Hazard (BASH) areas. Maintain grass height between 7 and 14 inches in BASH areas. Cutting of grass on airfield grounds shall be accomplished only after Airfield Management has approved scheduled times. Maintain a uniform appearance in all areas. Where possible, maintain adjacent areas at or near the same grass heights.

1.2.2. Trim. The contractor shall trim grass and weeds around trees, shrubs, buildings, fences, poles, fire hydrants, parking lots bumper blocks, boulders, and other fixed obstacles and temporary obstacles/objects on improved grounds. Trimming height shall match surrounding area grass height. All areas shall be trimmed concurrent with mowing. The contractor shall mulch or remove grass clippings when visible after trimming, before leaving work area.

1.2.3. Airfield Coordination. The contractor shall coordinate all activities on the airfield by contacting Airfield Management. Work will be accomplished only after Airfield Management has approved scheduled times.

1.2.3.1. Flight-line Drivers. Training must be completed prior to operating vehicles or mowers on the flight line. All employees working on airfield grounds shall be required to have an AF Form 483, Certificate of Competency (flightline driver’s license) with them at all times.

Vehicles must have a valid POV pass issued by Airfield Management prior to operating on the flight line. No equipment will be left unattended while working in these areas. The contractor

11 May 2010 Page 8 shall be responsible for insuring that all foreign objects and debris produced by grounds maintenance is cleared off of all taxiways, runways, and aircraft parking aprons before leaving the work area.

1.2.3.2. Airfield Tower Communications. The contractor shall be radio-equipped to maintain constant two-way radio contact with the control tower and Airfield Management when operating near runways, overruns, and taxiways. The contractor shall maintain contact with the control tower when operating on or within 150 feet of the runway. The contractor shall provide all communication equipment required for this contract. The government shall provide the transceiver frequency to the contractor. All equipment shall be VHF type with a minimum five-mile range and shall have private line capability. The contractor shall be responsible for any changes to radio types that the base makes in the course of this contract, i.e. frequency changes.

The contractor shall respond immediately to the directions of the Air Traffic Control tower personnel.

1.2.3.3. Airfield Light Fixtures. The contractor shall cut a 10 foot wide path between 4” and 6” in height around the perimeter of the airfield pavement to include trimming around runway and taxiway lights and other fixed obstacles and temporary obstacles/objects in accordance with improved grounds standards. This service also includes the requirement grass, vegetation and weeds shall not extend over the edge of concrete, pads, taxiways, runways, and paved or asphalt areas.

1.3. MAINTAIN UN-IMPROVED GROUNDS

Un-improved grounds are identified in Appendix A and B. The contractor shall maintain grass and vegetation in un-improved grounds to prevent woody encroachment. The contractor shall mow un-improved grounds once per year to a height not to exceed 14” (except BASH areas).

1.4. MAINTAIN VEGETATIVE BEDS, INERT BEDS AND RELATED AREAS

The contractor shall maintain vegetative beds, inert beds, and related areas as identified in Appendix A and B to present a neat and professional appearance. This service will be issued as a work order by the CO or COR. Maintenance activities may include but are not limited to fertilizing, watering, weeding, mulching, and repairing or replacing of damaged plants and shrubs. When replacing plants, shrubs, and performing repairs, conform to good Xeriscaping practices for the area Contractor will maintain flower beds as indentified in Appendix G.

1.5. MAINTAIN SURFACE DRAINAGE DITCHES

The contractor shall maintain surface drainage ditches to be free of shrubs, trees, silt and trash to prevent erosion and ensure continuous flow of water. Drainage ditches to be maintained are identified in Appendix B.

11 May 2010 Page 9

1.6. PERFORM SNOW/ICE REMOVAL

1.6.1. Basic Services. The contractor shall remove snow and ice from all paved areas, sidewalks, steps, stairs, landings, and entrance ramps as shown in Appendix B. The contractor shall ensure a pathway of 3 feet wide is free of snow accumulation, piles, or drifts by removing all snow and ice from sidewalks, steps, landings, and entrance ramps. The contractor shall remove snow, including drift or piles, from all remaining paved surfaces such as roads, and parking lots as shown on the map in Appendix B. The Snow in Priority 1 areas (Appendix B), shall be removed when accumulation exceeds one (1) inch or within one (1) hour after snowfall stops. For areas identified as Priority 2 (Appendix B), the contractor shall remove snow when accumulation reaches 3 inches or within 2 hours after the snowfall stops. This may require multiple snow/ice removals each day. When snowfall is heavy or accumulations become excessive, the contractor must place excess snow in accumulation points identified in Appendix B.

1.6.1.1. Remove Ice. The contractor shall immediately remove ice to provide secure footing conditions by the snow removal operation or by sanding with washed sand. The contractor will provide all sand material and shall remove and dispose of excess sand accumulation.

1.6.1.2. Sand Barrels. N/A

1.7. SPECIAL REQUIREMENTS

1.7.1. Trees. The contractor shall prune or trim all trees as necessary. The contractor shall be responsible for identifying all trees that require pruning or trimming. Pruning or trimming shall be accomplished in accordance with the American National Standards Institute ANSI A300 Part 1 industry standards. Pruning shall be required to lift, remove, and/or cutback branches that conflict with normal traffic or safety. In addition, the contractor shall prune or trim trees that pose public safety hazards. Minimum safety clearances are: 14 feet over streets, 12 feet over driveways, 8 feet over walk areas, 4 feet over buildings, and 1 foot from buildings. Trees that pose threats to structures or buildings shall be removed. Topping and de-horning are not permitted. Trimming or pruning of trees that touch or hang over energized utility poles or power lines is the responsibility of the contractor. Minimum clearance from primary lines (over 600 volts) shall be 8 feet. Minimum clearance from secondary lines (under 600 volts, i.e. electric service drops, telephone, and cable TV) shall be 4 feet. Contractor shall be responsible for removing all debris generated from trimming or pruning operations. This service is issued as a work order and must be completed within five (5) workdays from notification.

1.7.1.1. Tree Care. The contractor shall brace, cable, guy (to keep tree vertical), and deep water all damaged trees after identification. The contractor shall remove all guy wires, cables, straps, and stakes when the trees remain vertical (normally, after one growing season). The contractor shall adjust wires, cables, and straps as required, to prevent girdling.

11 May 2010 Page 10

1.7.1.2. Tree Standards. The contractor shall perform all tree work in accordance with contract specifications and the following tree care standards, latest addition, unless otherwise directed by the CO.

ANSI A300 - Standard Practices for Tree Care Operations including referenced Combined Federal Regulations (Utility Pruning and Emergency Service Restoration)

ANSI A300 (Part 1) – Tree Pruning

ANSI A300 (Part 3) – Tree Support Systems (Cabling, Bracing, and Guying)

ANSI Z60.1 – American Standards for Nursery Stock

ANSI Z133.1 – Safety Requirements for Tree Care Operations

1.7.1.3. Emergency Spot Pruning/Trimming. Emergency spot pruning/trimming shall only be accomplished through issuance of a work order by the CO or COR. The contractor shall complete an emergency spot pruning/trimming within one (1) workday from the work order date.

Typically, emergency spot pruning/trimming includes removal of dead and/or broken limbs or removal of limbs for required clearances.

1.7.1.4. Tree and Stump Removal. Tree and stump removal shall only be accomplished through issuance of a work order by the CO or COR. The contractor shall perform stump and perimeter roots removal by completely removing, by cutting and grinding all growth to a minimum of 8 inches below grade. Stumps shall be ground within one (1) workday of the tree removal date. Stump-grinding debris shall be removed the same day grinding is performed. In areas where a lawn sprinkler system exists, the contractor shall backfill with topsoil, and lay sod to match the existing ground grade. In areas where no lawn sprinkler system exists, the contractor shall backfill with topsoil and compact to match existing grades. Trees identified for removal shall be considered within the following categories, Large, Medium, Small and Sapling, as based on their diameter. The diameter of the tree shall be determined by measuring 4.5 feet above the ground. Trees with multiple trunks shall be measured as follows: All trunk diameters shall be measured. The largest trunk diameter shall be recorded. Each remaining trunk diameter shall be halved. All values will then be added together to obtain the final tree diameter.

Large Trees: Diameter 36” and above, remove within 10 workdays from the work order date.

Medium Trees: Diameter 24” to less than 36”, remove within 10 workdays from the work order date.

Small Trees: Diameter 3” to less than 24”, remove within 5 work days from the work order date.

Saplings: Diameter 3” and smaller, remove within 2 workdays from the work order date.

11 May 2010 Page 11

1.7.1.5. Emergency Tree and Stump Removal. The contractor shall perform emergency tree and stump removal only after the issuance of a work order by the CO or COR.

Large Trees: Remove within 2 workdays from the work order date

Medium Trees: Remove within 2 workdays from the work order date

Small Trees: Remove within 1 working day from the work order date

Saplings: Not required

1.7.2. Emergency and Special Event Services. The contractor shall upon notification by the CO through the issuance of an oral or written work order, perform emergency or special event grounds maintenance service. Upon notification of an emergency, the contract manager shall respond within one (1) hour to meet with the CO and government evaluator and initiate emergency services. Upon receiving direction by the contracting officer, contractor personnel shall begin emergency work within two hours. Oral work orders for emergency services to minimize damages or mitigate hazardous conditions will be confirmed with written work orders.

The contracting officer will notify the contractor as soon as a special event requirement is known, but no less than 24 hours prior to the event.

1.7.3. Reserved

1.7.4. Special Cuts. The contractor shall upon notification by the CO through the issuance of a work order, perform special cuts. Provide unit pricing for Special Cuts as shown in Appendix B

1.7.5. Planting trees, shrubs, and vegetative beds. The contractor shall upon notification by the CO or COR through the issuance of a work order, perform planting of trees, shrubs, and vegetative beds to include but not limited to: removal and disposal of trees, shrubs, or vegetative beds being replaced; and performance of maintenance after planting to include watering, pruning, and insect and disease prevention to promote survivability. Provide unit pricing for planting trees, shrubs, and vegetative beds as shown in Appendixes B and G.

11 May 2010 Page 12

2. SERVICES SUMMARY

The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The Services Summary (SS) and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. During the first initial 30 days of the contract, two additional errors on each work shall be allowed in an effort to identify normal phase-in problems.

Performance Objective

PWS

Para

Performance

Threshold

Remedy Method of Assessment

SS-1

Maintain Improved Grounds

a. Mow

b. Edge

c. Trim

d. Irrigation Systems

e. Leaf Removal

f. Fertilization

g. Pest Control

h. Lawn Renovation

i. Prune Shrubs

1.1, inclusive

No more than 5 valid defects per month

Re-performance

Within 8 hours of notification

Periodic Validation

11 May 2010 Page 13

PWS

Para

Performance

Threshold

Remedy Method of Assessment

SS-2

Maintain Semi- Improved Grounds

a. Mow Non-Airfield semi-improved areas

b. Trim Non-Airfield semi-improved areas

c. Mow Airfield semi-improved areas

d. Trim Airfield semi-improved areas

e. Mow Taxiway, Runway Edge Lights and Signs

1.2, inclusive

No more than 5 valid defects per month

Re-performance

Within 8 hours of notification

Periodic Validation

SS-3

Maintain Un- Improved Grounds

1.3, inclusive

No more than 5 defects per month

Re-performance

Within 1 day of notification or a mutually acceptable timeframe to the CO or COR and contractor.

Periodic Validation

SS-4

Maintain Vegetative Beds, Inert Beds and Related Areas

1.4 No more than 3

valid defects per month

Re-performance

Within 4 hours of notification

Periodic Validation

SS-5

Debris, Trash and Litter Policing

1.1, inclusive

No more than 3 valid defects per month

Re-performance

Within 4 hours of notification

11 May 2010 Page 14

PWS

Para

Performance

Threshold

Remedy Method of Assessment

SS-6

Tree Pruning

1.7, inclusive

No more than 3 valid defects per month

Re-performance

Within 4 hours of notification

Periodic Validation

SS-7

Quality Control

Contractor’s Quality Control Plan (incorporated into contract after award).

2.1 No more than 3

valid defect per month

Contractor shall complete a written Corrective Action Report.

2.1. QUALITY CONTROL. The contractor shall provide a written description of the quality control system to include identification of the commercial practices and procedures to be used, such as those of the Professional Grounds Management Society (PGMS), Tree Care Industry Association, American Society of Landscape Architects, the American National Standards Institute (ANSI), and local Extension Offices of the Federal Cooperative Extension Service.

Include the inspection system requirements of FAR 52.246-4 in this document. The contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. A written Quality Control Plan shall be submitted to the contracting officer. The plan shall be submitted no later than the pre-performance conference. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required.

2.2. QUALITY ASSURANCE. The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The CO or COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The CO or COR will use the contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a Contract Discrepancy Report (CDR) DD Form 2772 for issuance to the contractor. The

11 May 2010 Page 15 contractor shall respond to the CDR IAW instructions provided and return it to the Contracting Officer within 10 calendar days of receipt.

2.3 PERFORMANCE ASSESSMENT

2.3.1. Periodic Validations. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic validations will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the CO or COR.

Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any one month period shall result in a warning or letter of concern from the CO.

Failing to meet the performance threshold as outlined in the SS of these performance objectives in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-functional Team.

All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.4. PERIODIC PROGRESS MEETINGS. The CO, Functional Commander, COR, other government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues shall be discussed, opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and trends against each performance objective observed, positive performance and steps taken by the Contractor to prevent unsatisfactory occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

The minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. FACILITIES

The Government will provide the facilities identified below for contractor use in support of the requirements of this contract. The facilities are provided “as is.” Obtain CO approval in advance of making any changes to the facilities. Such changes will be at no cost to the Government unless otherwise approved by the CO. The contractor shall ensure facilities are maintained in a neat, clean and professional manner. The CO reserves the right to reallocate and relocate assigned

11 May 2010 Page 16 facilities during the term of the Contract. Upon completion or termination of this Contract, or upon such reallocations or relocations, return facilities to the government in the same condition as received, fair wear and tear and approved modifications.

3.1.1. Approximately 4,368 square feet of equipment storage and 144 square feet of office space located at Bldg 650.

3.1.2. Approximately 24,600 square foot of exterior space for equipment located near Bldg 650.

3.1.3. The Government will provide an 8 cu yd refuse container and disposal service for refuse/debris generated by this contract.

3.2. UTILITIES

The Government will furnish electricity, water, and sewage as necessary for accomplishment of work in accordance with this contract. All facilities do not receive the same utility services. The Contractor shall not change or modify any utility system or component; or connect any Contractor property, equipment or system without prior CO review and approval. The contractor shall practice energy conservation in the Government provided facilities.

3.3. MATERIALS

"The Government will provide the following materials:”

Trash Receptacle bags, 33-gallon size, provided by Grounds Maintenance QAP, B600, Telephone: 302-677-6814.

3.4. SECURITY, FIRE, AND MEDICAL SERVICES

The Government will provide police and fire protection. In the event of a medical emergency, base ambulance service for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

3.4.1 SECURITY.

3.4.1.1 All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the governmental installation shall abide by all security instructions and directives of Dover AFB. Employees are responsible for safeguarding all government property provided for contractor use.

3.4.1.2 At the close for each work period, government facilities, equipment and materials shall be secured, lights, water turned off and all doors and window secured.

3.4.1.3 The contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general well being or operational mission of the installation and its population, nor shall the

11 May 2010 Page 17 contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified during the Criminal Background Check (CBI).

3.4.1.4 Contractors shall ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the United States. Employees and subcontractors later found to be undocumented or illegal aliens will be remanded to the proper authorities.

3.4.1.5 The contractor shall not be entitled to any compensation for delays or expenses associated with complying with the provisions of this clause. Furthermore, nothing in this clause shall excuse the contractor from proceeding with the contract as required.

3.4.1.6 All contractors and subcontractors when working in a Controlled, Restricted or other sensitive areas must be escorted at all times. The military agency or unit responsible for the project or work is responsible for providing the escorts. The Contractor shall follow existing procedures and instructions for obtaining entrance to restricted or controlled areas.

3.4.2 Contractor Badge Policies:

3.4.2.1 All requests for contractor badges will be submitted through the Base Contracting Squadron Office and/or the requesting agencies base point of contact. The Contracting Squadron Office or base point of contact will then fill out an Operational Risk Management Assessment Form (ORM) for the requesting agency and submit it to the Pass and Registrations section for approval IAW DAFBI 31-101. As a minimum the ORM will be submitted 72-hours prior to the requested date of employment.

3.4.2.2 All contactor employees who’ll be granted unescorted access to the installation are required to consent to a Criminal Background Investigation (CBI) prior to being granted entry to the installation. Continued employment is contingent upon successful completion and favorable reporting of the criminal background check.

3.4.2.3 Contractor badges will be issued for a maximum period of one year. Prior to reissuing new badges, all old badges must be returned to Pass and Registration for destruction. Also before a new badge will be issued an ORM must be resubmitted to the Pass and Registration section for approval again. In the event a badge is lost or stolen, the badge holder must accomplish the Loss/Theft of Identification Worksheet and provide it to his/her supervisor. The supervisor of the contractor will investigate the loss and report in writing the circumstances in which the badge was lost to the 436th Contracting Squadron and 436th Security Forces Squadron and submit a new request for badge renewal per paragraph 1.8.4.1. before a new badge can be reissued.

3.4.2.4 Base Contracting Office or base point of contact will immediately notify Security Forces, Pass and Registration when a contractor’s employment has been terminated. The Agency Chief or Site Supervisors are responsible for notifying and returning the contractor’s

11 May 2010 Page 18 badge to Pass and Registration when this occurs. At no time will a contractor contact Security Forces directly regarding badge denial; they need to contact the Contracting Squadron.

3.4.2 Installation Access:

3.4.2.1 The contractor shall obtain personal contractor identification badge for all employees and vehicle passes for all contractor and personal vehicles requiring entry onto Dover AFB from Pass and Registration, for the duration of the contract. Employees are only permitted to enter the installation during the date and time periods indicted on their contractor badge.

3.4.2.2 Vehicle registration, proof of insurance and a valid driver’s license must be presented for all vehicles while operating on the installation. All vehicles entering the installation or sensitive areas are subject to search. Any refusal or non consent by an employee will result in termination of their base access and immediate confiscation of this access badge.

3.4.2.3 During Force Protection Condition (FPCON) Normal and Alpha, personnel without base issued badges must be sponsored onto the installation.

3.4.2.4 During FPCON Bravo, Charlie and Delta, personnel without base issued identification shall be physically escorted onto the installation.

3.4.2.5 During Higher FPCONs (Charlie and Delta) the base will curtail non-essential operations/functions; access by Non-Essential Contractors will be suspended as the direction of the Installation Commander.

3.5. TELEPHONE

The Government will provide one telephone line in the Government provided facility for contractor use in making local commercial calls and on base calls in support of contract requirements. Long distance calls and toll calls are not authorized on government phones.

3.6. SOLID WASTE COLLECTION AND DISPOSAL. The Contractor shall use existing bulk containers to dispose of trash or solid waste generated from accomplishment of services detailed in this PWS. The contractor shall adhere to all base level recycling programs to include disposal of yard/tree waste in specified dumpster collection stations or at the recycling collection center on base. The CO or COR shall identify these specific dumpsters for yard/tree waste.

4. GENERAL INFORMATION

4.1. MISSION

The overall Civil Engineer mission at Dover AFB, DE is to plan, maintain, operate, and protect the infrastructure, facilities, and environment for assigned airmen, families, and civilian employees.

4.2. Reserved

11 May 2010 Page 19

4.3. DAMAGES TO GOVERNMENT BUILDINGS, EQUIPMENT, OR VEGETATION

Damages to Government buildings, equipment, or vegetation are addressed in clause 52.237-2 – “Protection of Government Buildings, Equipment, and Vegetation.”

4.4. ENVIRONMENTAL REQUIREMENTS.

In addition to all applicable Federal, State and local environmental codes and regulations, the following specific guidance is provided:

4.4.1. Hazardous Materials Usage by Contractors

4.4.1.1. Purpose. As required by AFI 32-7086, Hazardous Materials Management, paragraphs 2.5.5.2.4, 2.5.5.2.8 and 2.5.5.2.9; requires Dover AFB to account for all hazardous materials (HAZMATs) brought on the facility to include contractors as well as providing procedures for the reporting of those items. This part outlines actions to be taken by the contractor in the request for approval of hazardous materials prior to initiating field activities associated with the subject project and the reporting of approved hazardous materials usage during contract performance.

4.4.1.2. Compliance with this part is mandatory and contactor failure to comply will result in the contractor not being allowed to bring any hazardous materials on Dover AFB. Contractors must also comply with mandatory Federal, State and local guidelines, regarding storage and management of hazardous materials, failure to comply can result in legal action by Federal, State or local enforcement officers against the offender.

4.4.1.3. Responsibilities for Contractor Reported Usage of HAZMAT.

4.4.1.3.1. Contractors must submit to the associated Contracting Office the information and supporting documentation (including Material Safety Data Sheets (MSDSs)) necessary to obtain HAZMAT usage authorization. Report data on the HAZMAT used during the performance of the contract at intervals and in the format specified by Dover AFB (see sample below).

4.4.1.3.2. The contractor shall provide a completed Dover AFB HAZMAT Chemical Worksheet, (sample included below) for each HAZMAT to be used during the duration of the contract to include MSDS. This list of all HAZMATs shall be provided at the beginning of the contract.

Any additional HAZMATs required during the course of the contract shall be requested for approval at that time. In addition, the quantity of chemicals expended will be reported to the Dover AFB Hazardous Materials Pharmacy (HAZMART) by filling out the Contractor’s Monthly Report for HAZMATS, reference sample below. For contracts with a duration of less than six months, and Blanket Purchase Agreements, the contractor shall complete the form at the completion of each contract/call.

11 May 2010 Page 20

4.4.1.3.3. If non-compliance is identified, the QAE/Government Inspector will notify the Contracting Officer of the specific issue. Contractor, upon notification from Contracting Officer, will take immediate action to ensure compliance.

4.4.1.4. The contractor shall maintain spill control material on hand at all times sufficient to contain a worse case spill, both volume and hazard level.

4.4.1.5. Hazardous Materials Inventory. The contractor shall maintain an up-to-date hazardous material inventory with copies of MSDS(s) for all materials used on the job site. The contractor shall maintain a complete copy of all approved MSDS and AF Form 3952s.

4.4.1.6. Hazardous Materials Management: The contractor shall remove all hazardous materials by the end of each workday. Contractor shall not conduct process treatments (e.g.

paint thinner solvent recycling) on base.

4.4.1.7. Final Report. The contractor shall submit a final inventory, not later than ten working days following termination/completion of this contract, of all hazardous materials used since the last hazardous usage report to the CO or COR. The final inventory will list all hazardous materials used, total amount of each used, and a description of the disposition of any remaining hazardous material.

4.4.2. Reserved

4.4.2.1. Reserved

4.4.2.2. Reserved

4.4.2.3. Reserved

4.5. PERMITS, LICENSES AND CERTIFICATIONS

Unless otherwise specified in this contract, obtain necessary permits, licenses, and certifications;

give all required notices; and comply with applicable Federal, State, County, and local laws, codes, and regulations in performance of the requirements of this contract. Maintain records of such requirements and make the documentation available to the Government for review.

4.6. HOURS OF OPERATION.

Perform grounds maintenance services during normal duty hours which are 7:00am to 4:00pm, Mondays through Fridays, excluding federal holidays, unless otherwise required in the contract or approved by the CO. There may be situations that require the contractor to work at times other than normal working hours. When the contractor’s work schedule conflicts with an Air Force mission requirement, advise the CO and reschedule the work to minimize disruption.

4.7. RECOGNIZED HOLIDAYS. The contractor is not required to provide service on federal holidays, except in emergency situations; the holidays are:

11 May 2010 Page 21

New Year’s Day - 1 January

Martin Luther King Day - 3rd Monday in January

Washington’s Birthday - 3rd Monday in February

Memorial Day - last Monday in May

Independence Day - 4 July

Labor Day - 1st Monday in September

Columbus Day - 2nd Monday in October

Veteran’s Day - 11 November

Thanksgiving Day - 4th Thursday in November

Christmas Day - 25 December

If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services for the first day post the holiday observance.

4.7.1. Base Closures. Work scheduled but not accomplished because of base closure due to weather, exercises, or actual alert, will be accomplished as soon as possible after reopening the base.

4.8. SECURITY REQUIREMENTS.

The contractor shall comply with Dover AFB Security regulations. These regulations are available for review in the Contracting Office. Security and base access requirements are contained in clause 5352.242-9000 “Contractor Access to Air Force Installations.” Contractor employees will be required to obtain and display identification badges. Anticipate delays in getting commercial vehicles on base and allow time for commercial vehicles to reach their destination by driving designated routes at posted speed limits through out the base. Procedures for commercial vehicle access to the base are subject to change without prior notice.

4.9. PERFORMANCE OF SERVICE DURING CRISIS OR HEIGHTENED SECURITY.

In the event of crisis or heightened security caused by a national emergency, natural disaster, or other causes, continue performance as necessary in support of the Air Force mission. The contract price and delivery schedule may be adjusted to reflect any change of work that may be directed.

11 May 2010 Page 22

4.10. SPECIAL QUALIFICATIONS.

The contractor shall provide the name and telephone number of the Contractor’s on-site contract manager and alternate responsible for all requirements in the PWS.

4.11. INTERFACES

Do not unduly interfere with regularly scheduled Government operational activities in the performance of contract requirements. In the event a Government supervisor so requests, temporarily cease work in the area and report the instructions, to include name of the Government person involved, to the CO immediately by the most expedient means. Notify the CO verbally of disputes with customers or other base contractors and follow-up in writing.

4.12. CONTRACTING OFFICER AND CONTRACTING OFFICER

REPRESENTATIVE (QUALITY ASSURANCE PERSONNEL)

The Contracting Officer will appoint a primary and alternate representative for management of the day to day activities of the contract. The identity, title, and authority of this representative will be provided in writing to the contractor after contact award.

4.13. WORK CLEARANCE REQUESTS

The contractor shall obtain an approved Work Clearance Request for all work which involves excavation including minor digging. Digging permits are available at 436th CES (Civil Engineering).

4.14. SAFETY REQUIREMENTS AND REPORTS

The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal report to the CO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the CO within five calendar days of each occurrence.

4.15. CHANGES IN SCOPE OF WORK

Pricing for changes in scope of work is addressed in the pricing schedule and in Exhibit A.

APPENDIX A

APPENDIX A – GROUNDS DESCRIPTION/WORKLOAD ESTIMATES

ITEM DESCRIPTION ESTIMATED

QUANTITIES

ESTIMATED WORKLOAD

(# TIMES ANNUALLY)

Quantity Unit Growing Season

Non-Growing Season

1 Improved Grounds 240 Acres 34 0

2 Edging 143,618 Linear Feet

34 0

3 Trimming 941,454 Square Feet

34 0

4 Areas without Irrigation Systems (requires manual watering techniques)

39 Acres 17 0

5 Irrigation 15 Acres 34 2

6 Debris Removal and Policing 240 Acres 140 100

7 Leaf Removal 39 Acres 6 per year

8 Fertilizer and/or Lime 240 Acres 2 N/A

9 Pest Control 00 Acres 00 00

10 Renovate Lawns 25 Acres 12 0

11 Prune Shrubs and Other Plants 7,595 Each 2 1

12 Semi-improved Grounds (excluding BASH areas)

243 Acres 243 0

13 Semi-improved Grounds BASH area

2091 Acres 28 0

14 Mow Un-Improved Grounds 143 Acres 0 0

15 Flower and Rock Beds and Related Areas

16,641 Square Feet

34 20

APPENDIX A

16 Surface Drainage Ditches 74,705 Linear Feet

28 0

17 Snow/Ice Removal 5,726,038 Square Feet

0 8

18 Tree Pruning 1500 Each 750 750

19 Special Cuts 6 Each 6 0

20 Plant Trees, Shrubs, Vegetative Beds

100 Each 70 30

APPENDIX B

APPENDIX B –AREA MAPS OR SITE PLANS

Improved, Semi-improved and Un-Improved Grounds (with BASH areas) (__2__sheets) (B1 BASH & B1 Impervious)

Edging & Trimming (_1___ Sheet)

Areas Requiring Irrigation and Areas with Irrigation Systems (__1__ Sheet)

Areas Requiring Debris Removal and Policing (_1__ Sheet)

Areas Requiring Leaf Removal (__1__ Sheet)

Areas Requiring Fertilizer and Liming (__1__ Sheet)

Vegetative Beds, Inert Beds, and Related Areas (__1__ Sheet)

Surface Drainage Ditches (__1__ Sheets)

Snow/Ice Removal Areas (Identify Priority)(__2__ Sheets)

Legend Buildings Road Area Bash Area (7" - 14") 2091 Acres Base Boundary

Prepared By: James Hoff Prepared On:Thursday May 7, 2009

File: L:\GIS\Specialty maps\GROUNDS\projects\bash.mxd/

Ramp Road

ATTACHMENT B (APPENDIX B-1):

BASH AREA

DOVER AIR FORCE BASE

122638

719 515

509914918

435479

716 712

780 779

789794

101304

402 401

701707

261260

262 263

654 605

99999

759 758

718 708

C-4

900390059001

90069004 9009

C-1

80118005

80128000 8010

80058003

8002 8006

C-2

80138018

3019 1002

99999

4034 4006

C-3

2043-2

2047-1

2028-1 2028-2

2000-2

2015-2 2015-1

2047-24027

2000-1

6005 6026

2053-1

2050-1 2050-2

2053-2

10653010

10543011 3013 1007

10151009

10283018

3028 1015

3015 1066

1520729 511

2011-2

2002-2

2014-1

2001-12001-2

CT-20

2058-4

2026-3 2046-22027-1 2048-4

2055-12030-2 2044-1

2031-4 2005-1 2006-4

2033-4 2055-3 2058-12040-4

2056-1

CT-99999

99999

CT-1

CT-99999

748 747

CT-2938

SS-1

CT-99999

99999

CT-99999

703776

720-A

99999

CT-99999

99999

CT-99999

CT-99999

1069-A

CT-2865

CT-99999

GS-1 GS-2

GS-5

105-GS

GS-7GS-6 GS-8

GS-4

GS-3

GS-10

SGS-1

ATTACHMENT A (APPENDIX B-1):

CLASSIFICATION OF GROUNDS MAINTENANCE

DOVER AIR FORCE BASE

Prepared By: James Hoff Prepared On: March 13, 2009

File: L:\GIS\Specialty maps\GROUNDS\projects\imperivous_ground.mxd

Legend structure_existing_area road_parking_area pedestrian_sidewalk_area pervious_grounds_MultipartTo mgmt_zone

Improve (2"-4") 240 Acres Semi-Improve (4"-10") 227 Acres Un-Improve (No Cut) 143 Acres

BASE BOUNDARY

Facilities

LOX

Cementary

Museum

Dog Kennel

Eagle's Nest

719 515

509914918

435479

716 712

780 779

789794

701707

261260

262 263

759 758

105439

718 708

C-4

900390059001

90079004 90099002

C-1

80118005

80128000 80108005

8002 8006

8000 8008

C-2

80208009

8008 8015

8013 8018

3019 1002

40304051

C-3

40294012

2043-2

2047-1

2028-1 2028-2

2000-2

2015-2 2015-1

2047-2

2000-1

30083012

2053-1

2050-1 2050-2

2053-2

10653010

10543011 3013 1007

6013 6023

6009 60016021

1005 1015

10283018

3015 1066

10161017

10081024

1026 1003

729 511

2011-2

2002-2

2014-1 2011-1

2013-2 2001-12002-1

CT-20

2058-4

2026-3

2031-2

2046-22027-1

2048-2

2055-12030-2 2042-4

2008-1 2044-1

2031-4

2035-1 2005-1

2006-4 2010-1

2035-3

2033-4 2055-3

2058-1 2049-2

2040-4 2040-2

2052-2

2060-4

2036-4

2038-1

2051-4

2038-4

2057-4

2059-1

2054-1

CT-99999

99999

CT-1

737 123

748 747

CT-2938

SS-1

CT-99999

CT-99999

CT-99999

703776

720-A

CT-99999 CT-99999

CT-99999

1069-A

CT-2865

CT-99999

GS-1 GS-2

GS-5

105-GS

GS-7GS-6 GS-8

GS-4

GS-3

GS-10

SGS-1

APPENDIX B-2:

EDGING & TRIMMING

DOVER AFB

Legend Base Boundary

SIDEWALK TRIM

BUILDING TRIM

SIDEWALK

BUILDINGS

Prepared By: Tiffany Grow Prepared On: June 1, 2009 File: L:\GIS\Specialty maps\GROUNDS\Project\Edging & Trimming 2009.mxd

143,618 LINEAR FEET

85,679 SQUARE FEET

4.23

JPED

3.15

Dormitory 5.48

JPED

2.89

ATCT

2.71

1.26

JPED

0.75

1.26

1.07

1.05

0.63

0.39

0.73

Gas Station/Shoppette/Class Six 4.26

Outdoor Recreation Center 3.09

0.37

0.36

0.35

0.34

0.33

0.33

0.32

0.31 0.28

0.2

0.2

0.27

0.26

0.26

0.25

0.25

0.24

0.23

0.23

0.22 0.21

C17 Engine Storage 1.03

0.21

0.18

0.17

0.16

0.16 0.16

0.15

0.15

Renovation BLDG 261 0.8

0.1

0.14

0.13 0.12

0.11

0.11

Security Forces Addition 0.65

0.09 0.08

0.08

0.08

0.07

0.07

0.06

0.06

0.05

0.05

0.04

0.