Attch 1 - PWS DFAC Commercial Equipment Maintenance - Repair.pdf

PERFORMANCE WORK STATEMENT

FOR

FORT DIX DINING FACILITY COMMERCIAL EQUIPMENT

MAINTENANCE AND SUSTAINMENT SERVICES FOR HOT

AND COLD KITCHEN EQUIPMENT

JB MDL, NJ 08641

29 February 2024

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION.

The Contractor must provide all necessary personnel, supervision, management, tools, equipment, transportation, and any other items or services necessary to perform preventive maintenance on all small-ware equipment (commercial kitchen equipment which is any equipment that is not considered real property in which Civil Engineer is responsible for maintaining) for Dining Facility buildings 5986, 5904, 5640, 5610, 5555, and 5517. The Contractor is responsible for sustaining, maintaining by preventive maintenance, installing new equipment, repairing or replacing parts to resolve and correct operational issues involving all commercial equipment in each of these buildings when the building itself is in an operational aspect. If either of the buildings is in a non- operational aspect/status, then no preventive maintenance or equipment services is necessary. The Contractor must be able to perform preventive maintenance/ equipment sustainment and services on both hot and cold kitchen equipment. A description of both types of kitchen equipment will be explained under the equipment type of this Performance Work Statement.

2. GENERAL INFORMATION.

2.1 BACKGROUND: Kitchen equipment is a very vital resource in the Food Service Industry. At any time, if a kitchen equipment such as an oven, refrigerator, or a freezer for instance becomes non serviceable or operational, food production and or preparation can be impacted. This impact then places a burden on the entire Food Service operation and can cause serious issues in the aspect of food preparedness and meal service to patrons and other meal planned missions which can result in meals being late or the inability to be served. Therefore, it is essential that all Food Service equipment always remains operational to provide the functionalities and services they were designed for to maintain affective Food Service readiness withing the Food Service operation.

3. QUALITY ASSURANCE.

3.1 The government will periodically evaluate the contractor’s performance by appointing a Government Representative (GR) to monitor performance to ensure services are performed in accordance with this Performance-based work Statement. The Contractor shall coordinate all aspects of this project with the designated GR. Regarding this PWS, the GR will be the Food Program Manager.

4. SCOPE OF WORK

4.1 Dining Facilities (DFAC) Appliance Maintenance Services

The contractor shall maintain and repair government owned commercial appliances and kitchen equipment in designated DFACs. The contractor shall provide equipment condition code to 87 FSS DFAC Manager or the Food Program Manager for budgeting and funding equipment replacement.

4.1.1 Service Call Response

The contractor shall report to a repair service request no later than 72 hours or the next workday. Service repair calls will occur when appliances malfunction or fail to operate properly.

4.1.1.1 Appliance/ Equipment Repair & Replacement

The contractor shall repair or install replaced appliances/ equipment to operational conditions within (4) working days after parts replacements have been ordered and received to resolve the repair status.

Notification of service repairs/ replacements will not be granted unless otherwise approved by the Food Program Manager or the Contracting Officer (CO). The contractor shall notify the Food Program Manager when any replacement parts must be ordered, and repair delays are expected. The contractor will be responsible for disassembling all equipment staged for removal for replacement or disposal and will ensure that the equipment is stored in a safe place until properly removed from the building. The contractor will be permitted to store equipment being replaced or disposed of on the back dock area of each Dining Facility until it can be properly removed from the premises.

4.1.2 Preventative Maintenance

The contractor shall ensure appliances are maintained according to the manufacturer’s recommendation by performing preventative maintenance tasks. The contractor shall ensure all appliances operate safely, are clean and free of corrosion. The contractor shall minimize disruption and inconveniences to users.

All replacement parts will be new or reconditioned. All reconditioned parts must meet manufacture’s specification for reconditioning.

4.1.3 Property Control

The contractor shall obtain approval from the Food Program Manager before removing any item from its existing location.

5. Equipment Type

Descriptor types of equipment:

Hot cooking equipment, this includes but are not limited to all ovens, (combi, convection and convention), ranges, stoves, steamers, stock pots (small and large), tilt skillets (small and large), griddles (both gas and electric), waffle irons, and bread warmers.

Cold storage equipment, this includes but are not limited to all refrigerators (walk in and reach in types), freezers (walk in and reach in types), ice machines (both large and small), chill blasters.

Hot holding equipment, this includes but are not limited to, steam tables serving lines, warming cabinets, coffee urns.

Cold storage equipment, this includes but are not limited to all salad bars, cold pastry/ dessert cabinets, ice machines (both large and small).

Wash ware equipment, this includes but are not limited to all dishwashers, garbage disposals, Salvajour pulpers waste collectors/ tray return band mechanisms, tray carousels, pot and pan washers, and sink/ dishwasher hot water boosters. Please see the building equipment list Appendixes below.

Appendix A: Bldg. 5517 See Attached document.

Appendix B: Bldg. 5555 See Attached document.

Appendix C: Bldg. 5610 See Attached document.

Appendix D: Bldg. 5640 See Attached document.

Appendix E: Bldg. 5904 See Attached document.

Appendix F: Bldg. 5986 See Attached document.

6. Preventive Maintenance

The contractor shall perform preventive maintenance on all hot cooking serviceable equipment on a bi-annual (twice a year) basis as required by the food service aspect and its operational intentions to ensure maximum effective food preparedness and production will not be interrupted during the Food Service Operation.

The contractor shall perform preventive maintenance on all cold storage serviceable equipment quarterly as required by the food service aspect and its operational intentions to ensure maximum effective food preparedness and production will not be interrupted during the Food Service Operation.

The contractor shall perform preventive maintenance on all hot and cold holding serviceable equipment as stated in this PWS as required by the food service aspect and its operational intentions to ensure maximum effective food preparedness and production will not be interrupted during the Food Service Operation. Non-operational Dining Facilities (DFACS) will require approval from the Food Program Manager before repairs are made or resolved. This type of aspect will be investigated on a case-by-case situation depending on the type of necessities needed, and mission requirement.

All findings (discrepancies and non-discrepancies will be annotated with the time and date and inspection type to include the piece of equipment the inspection was performed on. All notifications will be followed up with the Dining Facility management team or Lead Supervisors to ensure effective communication on the issues found (discrepancies or non-discrepancies) and to report the course of action needed to resolve issues preventing the equipment from performing under normal operational conditions.

7. Permitted US Holidays

The contractor must be able to perform services on an annual basis, this includes both weekends and holidays to ensure maximum performance of the maintenance/ service program and serviceability to the kitchen equipment. Section 7 details all US Holidays.

7.1 U.S. HOLIDAYS:

1 January New Year's Day 3rd Monday of January Martin Luther King, Jr’s Birthday 3rd Monday of February Washington's Birthday Last Monday of May Memorial Day Juneteenth 4th July Independence Day 1st Monday of September Labor Day 2nd Monday of October Columbus Day 11th November Veterans Day 4th Thursday of November Thanksgiving Day 25th December Christmas Day

8. ANTITERRORISM

References:

• Department of Defense Instruction O-2000.16, Volume 1 DoD Antiterrorism (AT) Standards, Standard 18

• Defense Federal Acquisition Regulation Supplement (DFARS) (Reference (r)) reflects current DoD AT security requirements for defense contractors

• Joint Publication 3-07.2 Antiterrorism

Terrorism is defined as:

The calculated use of unlawful violence or threat of unlawful violence to inculcate fear; intended to coerce or to intimidate governments or societies in the pursuit of goals that are generally political, religious, or ideological.

Antiterrorism - As a prelude and during performance of any contract, it is critical that the Contractor be supportive of all Department of Defense (DoD) requirements to protect personnel and their families, installations, facilities, information, and other resources from terrorist acts.

1. All Contractors and Sub-Contractors are responsible for providing their personnel information on the Joint Base McGuire-Dix-Lakehurst (JB MDL) Antiterrorism Program (AT). All contractors and sub-contractors will review the JB MDL AT Awareness Guide for Contractors pamphlet. During performance of work, personnel security and protection of resources is critical for the installation to maintain a safe and secure work environment. Contractors and contracted personnel will be alert for any suspicious activities while on the installation. If any situation appears to be suspicious, immediate actions must be taken to properly notify the 87th Security Forces Squadron (SFS) Emergency Control Center (ECC) at 609-754-6001.

2. Contractors must ensure that contracted personnel and vehicles are strictly controlled during performance of duty. For instance, contractors shall use reasonable efforts to prevent any personnel or equipment from being placed in harm’s way or in a position that could aid or abet terrorists.

3. It is strongly recommended that all contracted personnel take the computer-based training (CBT) for the DoD-approved Antiterrorism Level I Training at http://jko.jten.mil/courses/atl1/launch.html. Contractors are encouraged to contact the JB MDL Antiterrorism Office at 609-562-5362/2445 for information regarding the installation Antiterrorism Program.

4. Force Protection Condition (FPCON) Impact on Work Levels: If the JB MDL FPCON level is elevated to Charlie, the installation shall evaluate the need for contract services to be discontinued. At FPCON Delta, services are discontinued. Services shall resume when the FPCON level has been lowered.

Administrative Note: In the event of an emergency, dial 911 from any land line on the installation. The call will be routed to the ECC (609-754-6001) on the Joint Base. If you use a cell phone and dial 911, you will be routed to the county 911 dispatch (Burlington County for McGuire and Dix or Ocean County for Lakehurst).

Simply inform the dispatcher that you are on JB MDL, they will route your call to the JB MDL ECC.

9. Mission Essential Contractor Performance.

In accordance with DODI 3020.37, Continuation of Essential DoD Contractor Services During Crisis, the government has identified that all the contractor services performed under this PWS are essential contractor services in support of mission essential functions. The contractor shall develop a contingency plan to assure reasonable assurance of continuation of the services of this PWS during crisis conditions. The contractor shall submit this report with their proposal as required by 252.237-7024 -Notice of Continuation of Essential Contractor Services.