Request for Information (Answered).xlsx

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FA442726Q1068 - Dorm Cameras, Amendment 02
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FA442726Q1068
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This file is a Request for Information (Answered) document related to the Air Force solicitation FA442726Q1068 for Dorm Cameras. The document contains questions and answers that prospective contractors submitted during the presolicitation phase, providing clarification on requirements, specifications, and submission procedures for this HUBZone Small Business Set-Aside acquisition. The RFI responses address inquiries regarding camera specifications, installation requirements, warranty terms, pricing structure, and contract performance expectations to help potential bidders understand the government's needs and prepare compliant proposals.

The file serves as a reference document incorporated into Amendment 02 of the solicitation to ensure all interested contractors have access to the same information and can submit informed bids. By including the answered RFI as an attachment to the final solicitation, the Air Force Air Mobility Command provides transparency regarding previously identified questions and clarifications, reducing ambiguity in requirements and helping streamline the proposal evaluation process. Contractors responding to this solicitation should review both the answered RFI and the updated Statement of Work (Dorm Cameras, Updated v2) to ensure their proposals address all specified requirements and government concerns.

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FINAL

Contractor Questions
FA442726Q1068 : Travis AFB Dorm Cameras & Sensors
Seq. #Sheet/PageDetailSpecComment/QuestionCustomer Response
14 of 8Combined Synopsis 7Please confirm that 120 calendar days is for procurement and installation of the approved design of the two funded dorm buildings only.120 Calendar Days will be for the two funded buildings only.
27 of 8Combined Synopsis 7.aThe instructions for offerors indicates that past performance will be evaluated for projects of similar magnitude and relevancy performed withing 3 years from the solicitation release date. These constraints seem overly restrictive for small business entities. Would the Government consider relaxing the past performance time period to 5 years from solicitation release date?The Government will consider 5 years from solicitation release date.
3N/AN/ADoes the Government require any spare parts (e.g., cameras, on-camera memory cards, etc.)? If yes, please clarify requirement.No
4N/AN/AWill the Government maintain onsite spare parts to facilitate timely system repairs?No
5NASOWWill the dorms be occupied during construction?Yes
6NASOWIf the dorms will be occupied during construction, will there be any work hour and noise restrictions that impact the work?No
7NASOWDoes the existing system need to remain operational and have a hot cutover for each dorm building?No; it's currently not operational
81 of 24SOW 1Paragraph states in part "This will require (630) new surveillance cameras ((214) in addition to the original (416)), (57) Exterior mounted and oriented cameras," Are the 57 exterior and oriented cameras in addition to the 416 original and 214 new cameras?Yes the 57 exerior and oriented cameras are in addition to the 416 original and 214 new cameras. The additional 57 are recommended to provide better survillence.
97 of 24SOW 11.1Will the Government supply the existing system as-built drawings in AutoCAD format to aid developing the system design/installation drawings?Yes. In order to receive as built drawings, please report a DOD Safe Drop from the POCs listed on Sam.gov.
102 of 14SOW 3.10Please clearly define the required training to include courses (operator, admin, maintenance), duration of each course, number of sessions for each course, number of students for each session so that offerors can accurately determine the level of effort required.Added to the SOW. "The minimum trainning includes the following:
•System overview, architecture, and capabilities.
•Navigation and operation of the camera management and environmental sensor software
•Live monitoring and camera control functions
•Video playback, searching exporting, and evidence retention procedures.
•User account creation, permissions, and role management
•Alarm and event management
•Basic troubleshooting and diagnostics
•Procedures for reporting system faults and requesting warranty/service support
•Preventive maintenance recommendations and best practices
•Review of cybersecurity and password management requirements, as applicable

The contractor shall:

•Provide both administrator-level and end-user training
•Furnish all training materials in electronic format (PDF or equivalent), including user guides, quick reference guides, and system manuals
•Conduct training either on-site or virtually, as approved by the COR
•Allow sufficient time for questions and hands-on instruction using the installed system

Provide additional refresher training at no additional cost during the warranty period, if requested by the Government.

112, 3 of 24SOW 3.11Since conduits were not all available for inspect, please confirm that offerors shall assume that all existing conduit is serviceable and has capacity for reuse and that any differences will be addressed during the post-award existing conditions survey.We concur with the plan for this RFI line item
123 of 24SOW 3.12Please clarify what is in the "standard warranty".Standard warranty means "of not less than five (5) years from the date of final system acceptance by the Government".
133 of 24SOW 3.16Please confirm that 1) all inter building connectivity is GFE, 2) media, equipment, internet connection, etc. for connection to the offsite cloud service is GFE along with configuring the equipment for the offsite connection.Regarding 1) All dormitories are connected via Optical Fiber. Regarding 2) All additional POE switches are required to accomplish this project shall be provided by the contractor.
143 of 24SOW 3.16Please provide layout drawing showing pathways for IDF connections for Bldgs. 1314, 1315, 1316, and 1317.Will be included in the as-builts. See RFI item 9.
151, 2 of 14SOW 3.4Paragraph states in part "The Contractor shall configure and adjust Field of Views (FOVs) for all cameras and shall provide two (2) separate Viewing Stations (requirements specified under section 3.5) and three (3) necessary software to allow for optimal viewing/surveillance of the dormitory campus." Please clarify what is intended by the "and three (3) necessary software" requirement.SOW Updated to clarify. "The three (3) viewing stations will be located at the following areas:
•Building 1348, Main Dormitory Management Office
•Building 899, 60 CES Information Technology (IT) Office
•Building 243, 60 CS Network Control Center

There will be two (2) 55-inch monitors attached to swivel monitor mounts for Building 1348, Main Dormitory Management Office, one (1) 55-inch monitor attached to swivel monitor mounts for Building 899, 60 CES Information Technology (IT) Office, and one (1) 55-inch monitor attached to swivel monitor mounts for Building 243, 60 CS Network Control Center ***For clarifications, the we're requesting a total of five (5) 55-inch monitors***

162 of 14SOW 3.5Requirement is for minimum 85-inch 4K LCD displays. This large display size at 4k resolution yields a low pixel density that will produce low quality imagery, especially if zoomed in. Would the Government consider allowing multiple smaller (e.g. 55-inch) displays with a combined display area to the 85-inch display to improve image quality?Yes! No need for 85-inch. SOW updated to reflect 55-inch montiors. See RFI line item 15.
172 of 14SOW 3.5Please confirm that the intent is for each of the 2 workstations to have 2x 85-inch displays.No 85-inch. Only 55. See updates captured in RFI item 15.
183 of 24SOW 4.1First and fourth black bullets. Please confirm that all-weather capability only applies to cameras installed outdoors on building exterior.Recommend that all outdoor cameras should be all-weather capability.
193 of 24SOW 4.1First open bullet. Bullet video surveillance system shall utilize a FedRAMP Ready cloud-based centralized management VMS with video recording performed locally at the camera edge...." The second open bullet "...operating under a cloud-based Video Management System (VMS) with centralized configuration, health monitoring, firmware management, user access control, and video retrieval performed through a secure FedRAMP-Ready cloud environment." Please clarify the conflicting requirement (ready vs authorized) regarding FedRAMP status.All footage will be stored on base only.
203 of 24SOW 4.1The solicitation references a requirement for a FedRAMP Ready solution. Would the Government consider solutions that are not currently FedRAMP Ready, but are deployed within government cloud environments, have existing Department of Defense/Air Force Authorizations to Operate (ATOs), and meet the security requirements of the target environment?All footage will be stored on base only.
213, 4 of 24SOW 4.1Would the Government consider non-FedRAMP ready cloud services?All footage will be stored on base only.
224 of 24SOW 4.1Last solid black bullet on page. Please identify the exiting network switches (at a minimum mfg., full detailed model number, age, available ports, available POE budget) for every existing switch to potentially be incorporated into the new system so that offerors can develop accurate pricing.The 60 CS network currently utilizes the Cisco Catalyst 9300 48-port PoE+, Network Advantage and the Catalyst 9300 24-port PoE+, Network Advantage. All additional POE switches are required to accomplish this project shall be provided by the contractor.
234 of 24SOW 4.1Third solid bullet from the bottom of the page states in part "system shall provide a FedRAMP Authorized cloud-managed, TAA-compliant client viewing workstation designed for continuous security monitoring operations." This requirement seems to imply that the viewing station must be FedRAMP authorized. To the best of our knowledge the FedRAMP program does not certify hardware. Please clarify requirement.All footage will be stored on base only.
244 of 24SOW 4.1The Contractor shall utilize existing PoE network switches where serviceable to support both existing and newly installed surveillance devices. Please provide a list of all GFE switches to be incorporated to location (building, floor, room) and size (number of ports and available POE budget) for each of the existing switches to be utilized in the new system.The 60 CS network currently utilizes the Cisco Catalyst 9300 48-port PoE+, Network Advantage and the Catalyst 9300 24-port PoE+, Network Advantage. I am unable to confirm the “number of available ports on each existing Cisco switch in each dorm building”. A request of this magnitude would require a work order to be submitted to our SCOI work center and would require a few days to accomplish.
254 of 24SOW 4.1The Contractor shall utilize existing PoE network switches where serviceable to support both existing and newly installed surveillance devices. If the Government cannot provide a list of all GFE switches to be incorporated in the new system, please confirm that offerors shall assume that all existing switches slated for incorporation are fully compatible and have sufficient capacity and that any differences will be addressed during the existing conditions survey.We concur with the plan for this RFI line item.
264 of 24SOW 4.1The Contractor shall utilize existing PoE network switches where serviceable to support both existing and newly installed surveillance devices. Please identify all existing surveillance devices to be incorporated into the new system to include device type, manufacturer, model, device location, and quantity.The 60 CS network currently utilizes the Cisco Catalyst 9300 48-port PoE+, Network Advantage and the Catalyst 9300 24-port PoE+, Network Advantage. All additional POE switches are required to accomplish this project shall be provided by the contractor.
274, 5 of 24SOW 4.1Last solid black bullet on page 4 and continuation on page 5. "Contractor shall coordinate with 60 CS to verify compatibility, capacity, licensing, and configuration requirements of the existing network environment prior to procurement and installation." If the Government cannot provide the above detailed network switch information for every existing switch potentially to be incorporated into the new system during the pre-bid process, please provide the basis for all offerors to use for developing firm fixed pricing.The 60 CS network currently utilizes the Cisco Catalyst 9300 48-port PoE+, Network Advantage and the Catalyst 9300 24-port PoE+, Network Advantage. All additional POE switches are required to accomplish this project shall be provided by the contractor.
285 of 24SOW 4.1First solid black bullet states that the contractor shall maintain CCIE on staff and that installation and configuration activities shall be performed by CCNA certified personnel and have CCIE-level engineering support available. It then states that contractor will deliver switches to 60CS and not configure switches. Please clarify requirement for CCNA certified personnel when switches are to be configured by the Government.The 60 CS/SCOI work center will configure/install all network switches utilized.
295 of 24SOW 4.1First solid black bullet states that contractor will deliver switches to 60CS and not configure switches. Please confirm that the contractor is also not responsible for configuring any existing switches incorporated into the new system.The 60 CS/SCOI work center will configure/install all network switches utilized.
305 of 24SOW 4.2First solid black bullet states in part, "Must be capable of detecting a variety of air quality metrics, including but not limited to,." The "not limited to" requirement is ambiguous. Please confirm that sensors detecting only Volatile Organic Compounds (VOCs), particulate matter (PM2.5), temperature, and humidity are acceptable.Not deteremined by 60 CS. OPR is Dorm Management.
315 of 24SOW 4.2First solid black bullet states in part, "Must be capable of detecting a variety of air quality metrics, including but not limited to,." If sensors detecting only Volatile Organic Compounds (VOCs), particulate matter (PM2.5), temperature, and humidity are not acceptable, please provide detailed comprehensive requirements.Not deteremined by 60 CS. OPR is Dorm Management.
325 of 24SOW 4.2Last solid black bullet in section states in part, "Licenses must provide full device functionality, unlimited cloud-based data retention for sensor readings, at least 90 days of cloud-based video backup…" Previous SOW paragraphs stated that cloud based data storage was not allowed. Please clarify conflicting requirements.All footage/data will be stored on base only.
335 of 24SOW 4.2Fourth solid black bullet requires unlimited, non-tiered cloud archiving of for all historical sensor data. Please confirm that local edge data storage is not required.All footage/data will be stored on base only.
346 of 24SOW 7.aThe work to be performed under this contract will be performed at the Travis AFB Dormitory Campus, 60 CES IT office (building 899) and the 60th Communications Squadron (building 243). Solicitation documents do not provide any information regarding the Bldg. 243 and 899 locations. Please provide floor plans/device layouts for these buildings.60 CES Facility Office should be able to provide floor plans for these buildings. For building 243 the terminal will be located in the Network Control Center. Building 899 shall be provided by Dorm Management.
3514 of 24SOW Technical Exhibit 1Sheet is titled "Building 1316 & 1317…Layout". Layout shows what appears to be 3-story dorm (1316?) plus a single separated space labeled "Dayroom(1317)" that is not part of the building. Technical Exhibit 1 does not include plans for Bldg. 1317. Please clarify where the single camera in the 1317 Dayroom is to be connected to the new system (e.g., connects to Bldg. 1316) since there is no VSS in Bldg. 1317 (at least as identified in this SOW).In the SoW where it shows the layout of building 1316 & 1317 they need to included building 1318 since this is where the NVRs are currently stored. They should also include the two Telecommunitations Rooms in 1317 & 1318.
3614 of 24SOW Technical Exhibit 1Sheet is titled "Building 1316 & 1317…Layout". Layout shows what appears to be 3-story dorm (1316?) plus a single separated space labeled "Dayroom(1317)" that is not part of the building. Technical Exhibit 1 does not include plans for Bldg. 1317. Please provide detailed information regarding infrastructure connectivity between Bldg. 1317 Dayroom and Bldg. 1316 (i.e., existing 1-inch buried conduit with 40% fill, existing 1-inch conduit with existing CAT 6, end points for conduit path in both buildings, no existing conduit, etc.).Building 1318 is the main hub. It connects to building 1316 and 1317 via fiber.
3714 of 24SOW Technical Exhibit 1Sheet is titled "Building 1316 & 1317…Layout". Layout shows what appears to be 3-story dorm (1316?) plus a single separated space labeled "Dayroom(1317)" that is not part of the building. Technical Exhibit 1 does not include plans for Bldg. 1317. Please provide scale drawing depicting existing or proposed infrastructure pathway between Bldg. 1316 and 1317 so that offerors can develop accurate pricing.Building 1318 is the main hub. It connects to building 1316 and 1317 via fiber.
3814 of 24SOW Technical Exhibit 1Sheet is titled "Building 1316 & 1317…Layout". Layout shows what appears to be 3-story dorm (1316?) plus a single separated space labeled "Dayroom(1317)" that is not part of the building. Technical Exhibit 1 does not include plans for Bldg. 1317. If there is no existing conduit between Bldg. 1316 and 1317 Dayroom, please clarify who is responsible for providing the infrastructure connectivity.Buildings are already connected via fiber.
3914 of 24SOW Technical Exhibit 1Bldg. 1317 Dayroom detail includes a bathroom but there is no environmental sensor shown. Please confirm that this bathroom does not require an environmental sensor.Enviornmental sensor requirement has been removed.
4016 of 24SOW Technical Exhibit 1Environmental sensor note for Bldg. 1334 is just a series of triangle symbols. Please provide missing text.Enviornmental sensor requirement has been removed.
4117 of 24SOW Technical Exhibit 1Please clarify the meaning of the green camera circle on Bldg. 1351 third floor lower right corner.The circle should be black meaning "existing camera;" SOW has been updated.
4218 of 24SOW Technical Exhibit 1Please clarify the meaning of the brown camera circle on Bldg. 1354 third floor upper left corner.The circle should be black meaning "existing camera;" SOW has been updated.
438, 14 of 24SOW Technical Exhibit 1Sheet 14 is titled "Building 1316 & 1317…Layout". Layout shows what appears to be 3-story dorm (1316?) plus a single separated space that is not part of the building as "Dayroom(1317)" with no other plans for Bldg. 1317. Sheet 8 shows Bldg. 1317 as being in the opposite corner of the Bldg. 1315, 1316, 1327, 1318 complete. Please clarify how the single camera in the 1317 Dayroom is to be connected to the new system since there is no VSS in Bldg. 1317 (at least as identified in this SOW).Building 1317 has a Telecommunications Room. It provides the connectivity to the Dayroom.
44VariousSOW Technical Exhibit 1Dorm buildings 1304, 1305, 1308, 1309 include one or two triangle symbols with notation "Environmental Sensor = 40 (Bathrooms & Mech Rooms)" or similar. Floor plans do not identify all required locations. Please identify all sensor locations for every building and floor so that offerors can accurately estimate pricing. For example Bldg. 1304 shows the triangle symbol on the 1st floor mechanical room but no symbols identify bathroom locations but includes the notation "Environmental Sensor = 40 (Bathrooms & Mech Rooms). Where are the remaining 39 sensors installed? Another example is Bldg. 1305 which shows the triangle symbol on the first floor mechanical room and first floor bathroom location and includes the notation "Environmental Sensor = 38 (Bathrooms & Mech Rooms). Are offerors to assume that one sensor goes in the Mech Room and the remaining 37 sensors are all installed in the first floor bathroom? Please clarify and identify individual sensor locations on all Technical Exhibit floor plans.Enviornmental sensor requirement has been removed.
4511 of 24SOW Technical Exhibit 1Building 1308 internal camera drawing shows 31 existing cameras represented by a black symbol, and 1 by a green symbol. Are offerors to assume that the green symbol is an existing camera?The circle should be black meaning "existing camera;" SOW has been updated.
4611 of 24SOW Technical Exhibit 1Building 1308 internal camera drawing shows 31 existing cameras represented by a black symbol, and 1 by a green symbol. Proposed new camera count shows 13 but there are 14 red symbols on the diagram. Please clarify inconsistent counts.SOW has been updated. The correct count is 32 existing and 13 proposed.
4715 of 24SOW Technical Exhibit 1Building 1332 Drawings depicts 40 red symbols for proposed new cameras but the summary states 37. Which is correct?Should be 40. SOW has been updated.
4815 of 24SOW Technical Exhibit 1Building 1334 Drawings shows 33 black symbols for existing cameras but the summary states 32, which count is correct?Should be 33. SOW has been updated.
4918 of 24SOW Technical Exhibit 1Building 1354 drawing depicts 27 black symbols for existing cameras, and 12 red symbols for new but the summary states there are 28 existing and 11 new - which is correct?Should be 28 exisiting and 11 proposed. SOW updated.
508-19 of 24SOW Technical Exhibit 1Drawings and device counts are not provided for Buildings 1318, 1346, 1349, 1359, 1361. These building are also not listed in the pricing structure. Please confirm that these buildings are excluded from the scope.These buildings are exluded from the scope.
518-19 of 24SOW Technical Exhibit 1Drawings and device counts are not provided for Buildings 1318, 1346, 1349, 1359, 1361. These building are also not listed in the pricing structure. If these buildings are included in the scope please provide the floor plans/device layouts and revise pricing structure.These buildings are exluded from the scope.
528-19 of 24SOW Technical Exhibit 1SOW states "will require (630) new surveillance cameras ((214) in addition to the original (416))", but Technical Exhibit depicts 626 cameras in total (213 proposed new, and 413 existing), please clarify.SOW has been updated to state 626 cameras in total 213 proposed new and 413 exisiting.
538-19 of 24SOW Technical Exhibit 1SOW states"(706) new environmental sensors" but Technical Exhibit states a total of 668Enviornmental sensor requirement has been removed.
54SOW Technical Exhibit 1Please clarify what is indicated by the heavy solid black bars on the floor plans for Bldgs. 1314, 1315, and 1316.The lines show how the buildings are dividing between groups of suitemates. One group has 4 residents living together with a shared kitchen and living room area. There's 2 quad style dorm setups per floor.
5521 of 24SOW Technical Exhibit 2Equipment list indicates that existing cameras are integrated into an existing Lenel OnGuard system. Please clarify whether the new VSS is to integrate into the existing Lenel OnGuard installation.Not determined by 60 CS. POC needs to verify if new Lenel OnGuard system is needed or if they are open to any camera surveillance system that meets AF requirements.
5621 of 24SOW Technical Exhibit 2If the new VSS is to integrate with the existing Lenel OnGuard system, please provide the version number and dongle number.Not determined by 60 CS. POC needs to verify if new Lenel OnGuard system is needed or if they are open to any camera surveillance system that meets AF requirements.
5721 of 24SOW Technical Exhibit 2If the new VSS is to integrate with the existing Lenel OnGuard system, please provide detailed performance specifications for the integrated functionality.Not determined by 60 CS. POC needs to verify if new Lenel OnGuard system is needed or if they are open to any camera surveillance system that meets AF requirements.
584 of 24SOW Technical Exhibit 2How many ports are available to use for newly installed surveillance devices on the existing PoE network switches?Vendor will determine the number of ports needed based on the number of additional cameras to be installed per floor.
593 of 24SOW 4.1The SOW specifications are so specific, that there is only one compliant product solution a sole-source. Please confirm that the Government is requiring the Verkada VMS solution including VMS software and cameras.We are NOT requring the Verkada VMS solution/software/camera; that portion of the SOW has been updated.
60The SOW Section 10 says “PHASE IN /PHASE OUT PERIOD: Dorm Management will determine

the order in which buildings the installation/removal will occur. Installation/removal will occur by building based on the availability of funds.” Also, the Solicitation Price Schedule lists each building under its own separate CLIN.

Could you please clarify how the Government expects this project to be quoted?

- Do we quote the SOW based on the assumption that all buildings will be performed during a single mobilization/demobilization effort?

- OR: do we quote the SOW based on the assumption that each building will require a separate

mobilization/demobilization? This approach would result in higher pricing.Please quote based on the following sequences and of roughly 2 buildings per quarter in the following order: QuarterBldg(s)
Q1Headend Scope/Camera Purchase
Q21331, 1332
Q31317, 1316
Q41318, 1315, 1314
Q51352, 1353
Q61354, 1355,
Q71356, 1350
Q81351, 1334
Q91304, 1305
Q101308, 1309
61Is the space above the showers divided, or can the tops of both showers be accessed from the same space?Updated SOW to no longer include environmental sensors.
62Spec mentions that VMS should be "Cloud-based" Platform. Is this a requirement or are you just looking for "a more Centralized Managed VMS? As later it states that "NO Video recording permitted in the Cloud"Should no longer be cloud based.
63Do all cameras need to be Vandal resistant, IP66/IK10 rated?Cameras do not need to be Vandal resistant, IP66/IK10 rated.
64It is mentioned that there are approx. 700+ “environmental Sensors as part of Project, but how are these to be monitored?Updated SOW to no longer include environmental sensors.
65Can we replace Cisco Switches as requiredTravis AFB can only utilize Cisco Switches.
66Is “On-Board” camera storage of 90-days at 24FPS a requirement of the cameras or just a “would like”?This is a requirement for camera storage and Frames Per Second.
67If External cameras must have a minimum of 5MP resolution, are you looking for 4K on these that can be “dumbed” down to 5MP?External cameras must meet the minimum specification of 5MP.
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