FA4418126Q0004 Amendment 1 Attachment 1-Lodging Performance Work Statement.pdf

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Attached to
Lodging Support-PALMETTO REACH Saipan/Palau (Amendment 2)
Solicitation number
FA441826Q0004
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This Performance Work Statement (PWS) details lodging requirements for Operation PALMETTO REACH 2026, conducted by Air Mobility Command. The contract covers accommodations for approximately 123 personnel in Saipan and 79 personnel in Palau from 6 January to 21 January 2026. Lodging specifications include single and double occupancy rooms with specific nightly requirements, mandatory room features such as operational locks, adequate heating/cooling, clean bedding, and daily custodial services.

Key contractual requirements mandate 24-hour check-in/check-out services, room assignment only to authorized personnel with valid ID, and strict invoicing guidelines. The Commercial Lodging Facility must provide comprehensive services including local transportation information, emergency evacuation plans, and secure payment methods for incidental charges. The government will monitor contractor performance through on-site inspections and customer feedback, with potential penalties for non-compliance including service deductions or contract termination.

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PALMETTO REACH Lodging Performance Work Statement

1. PURPOSE. This Performance Work Statement (PWS) delineates the tasks required for lodging in support of Operation PALMETTO REACH 2026.

2. PERIOD OF PERFORMANCE. 6 January 2026 – 21 January 2026. If rooms are required in advance of these dates or beyond these dates, it will be exceptional and only at the request of the Contracting Officer provided to the Commercial Lodging Facility. In these instances, the Contracting Officer will provide the Commercial Lodging Facility with a list of names authorized early arrival or late departure.

3. SCOPE. Air Mobility Command is seeking to lodge approximately 123 individuals to the local area surrounding Saipan, and 79 individuals in Palau.

4. GENERAL REQUIREMENTS.

SAIPAN

Nights of: 9-Jan 10-Jan 11-Jan 12-Jan 13-Jan 14-Jan 15-Jan 16-Jan 17-Jan Single occupancy 10 10 10 10 10 10 32 32 32 Double occupancy - - - - - - 52 52 52 Nights of: 18-Jan 19-Jan 20-Jan Single occupancy 32 32 32 Double occupancy 52 52 52

PALAU

Nights of: 6-Jan 7-Jan 8-Jan 9-Jan 10-Jan 11-Jan 12-Jan 13-Jan 14-Jan Single occupancy 15 15 15 5 5 5 5 5 5 Double occupancy - - - - - - - - - Nights of: 15-Jan 16-Jan 17-Jan 18-Jan 19-Jan 20-Jan Single occupancy 32 32 32 32 23 32 Double occupancy 44 44 44 44 44 44

21-Jan

21-Jan

4.1. No more than two people shall be assigned to a room.

4.2. Each room occupant shall be provided with a room key. All entry/exit doors must have operational locks. All windows must lock from the inside.

4.3. Rooms shall have adequate heating and cooling capabilities.

4.4. Double occupancy rooms shall have a minimum of two double sized beds (no sofa sleepers or roll-away/portable beds) unless specified otherwise. Single occupancy rooms shall have a minimum of one double sized bed unless specified otherwise. All bedding must be clean, in good condition, and free from damage or conditions rendering it unusable.

4.5. The Commercial Lodging Facility must be adequately manned to provide a 24-hour check-in and check-out service, 7 days a week. Customer service representatives shall be able to explain to occupants any miscellaneous charges not covered by this PWS, i.e., telephone charges. The Commercial Lodging Facility shall provide information on bus schedules, taxis and other local transportation, dining facilities and locations, and commercial telephone directory service.

4.6. Daily custodial services shall include, but is not limited to, room cleaning, bed making, linen change (as required), adequate quantities of amenities (soap, shampoo, etc.) bath towels, hand towels, sanitized drinking glasses, facial tissues, and emptying trash receptacles.

4.7. The Commercial Lodging Facility shall keep all hallways, corridors, grounds, and other adjacent areas under its control in a clean, neat, and safe condition.

4.8. All rooms shall have “DO NOT DISTURB” or similar signs available. Commercial Lodging Facility employees shall respect them when displayed.

4.9. The Commercial Lodging Facility shall ensure proper emergency/fire notification and evacuation plans are in place and evacuation procedures are accessible in rooms or common areas.

5. CHECK-IN/CHECK-OUT. The Commercial Lodging Facility and TPOC shall work closely in advance of the main body’s arrival to coordinate and develop a plan for efficient check-in and check-out procedures. Individuals must show a valid I.D. card at the time of check-in to obtain their room assignment. Personnel not on the rooming list shall not be allowed to obtain a room under this contract. Questions regarding whether personnel are authorized lodging under this contract shall be directed to the TPOC.

6. INVOICING & PAYMENT.

6.1. This contract shall not pay for incidental products or services, including but not limited to telephone calls, internet service, movie rentals, food, drinks, room service, pet charges, laundry, or dry cleaning. The Commercial Lodging Facility is responsible for securing payment for incidentals or other charges at the time of check-in by a personal credit card or cash deposit from one or more of each room’s occupants. The method of payment will be coordinated between the Contracting Officer and the Commercial Lodging Facility and specified in the contract.

6.2. The Commercial Lodging facility shall consolidate all room charges and provide the Contracting Officer and TPOC with a consolidated invoice for review and processing of payment to the Commercial Lodging facility. The consolidated invoice should include an itemized list of charges, room numbers, and dates. The Commercial Lodging facility will process the balance due on a single transaction following the Contracting Officer or TPOC’s review and approval of the invoice.

6.3. No charges shall be assessed against any Government credit card provided as a security to hold the rooms. Advancement of charges is not authorized. The Commercial Lodging Facility shall not charge the Government until check-out unless otherwise agreed to by the Contracting Officer.

7. EXTENT OF OBLIGATION. Only a warranted Contracting Officer is authorized to make changes to this contract on the Government’s behalf.

8. QUALITY ASSURANCE.

The Government will monitor the Contractor's performance under this contract using on-site inspections and customer feedback. The Contractor will be given the opportunity to correct or address any adverse findings resulting from observations and feedback.

Failure to correct any adverse findings or failure to deliver all services described in this contract may result in non-acceptance of the services by the Government. Failure to meet the standards of this PWS may result in a deduction of price equal to the value of the unperformed or poorly performed services. Failure to provide services in accordance with this contract could also result in termination of the contract for cause and/or adversely impact the Contractor’s ability to be selected for future contracts.

9. POINTS OF CONTACT (POC). The Contracting Officer(s) and technical points of contact will be provided upon award.

Upon award, the Commercial Lodging Facility shall provide a POC(s) authorized on its behalf to interface with the Contracting Officer(s) on matters related to contract execution, invoicing, and payment.

10. DEFINITIONS.

COMMERCIAL LODGING FACILITY. A hotel or inn which provides sleeping accommodations to the traveling public. Also referred to as the “Contractor”.

CONTRACTING OFFICER. A person with the authority to enter into, administer, or terminate contracts for the United States Government.

4. GENERAL REQUIREMENTS.
SAIPAN
6. INVOICING & PAYMENT.
8. QUALITY ASSURANCE.
10. DEFINITIONS.

File details come from the government source that posted it. Updated .