Attachment 7 PWS Appendix B - Service Call Historical Data - Below LoL.xlsx

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Fire Alarm and Suppression Inspection, Testing, Maintenance and Repair Services
Solicitation number
FA441824Q0005
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This is a combined synopsis/solicitation for fire alarm and suppression inspection, testing, maintenance, and repair services at Joint Base Charleston facilities. The contractor shall perform services for 391 facilities, with a period of performance from 1 October 2024 to 30 September 2029 and optional periods through 30 September 2028. The place of performance is Joint Base Charleston. This is a 100% SDVOSB set-aside acquisition with an estimated value over $25 million. Interested parties must attend a mandatory site visit on 5 March 2024 and submit any requests for information by 8 March 2024. Quotes are due by 18 March 2024. The solicitation includes a performance work statement, facility inventory, historical service call data, security requirements, and Department of Labor wage determinations.

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Service Calls WS

Issue IDTitleCreatedBlock 9: StatusBlock 1: ContractBlock 2: MonthBlock 3: YearBlock 3: FacilityBlock 5: PriorityBlock 6: DescriptionBlock 7A: POCBlock 8A: POC PhoneBlock 10: Assigned ToBlock 11: COR/Contractor CommentsBlock 14: Date Closed
82Fire Alarm Keeps Going Off1/26/22 7:32ClosedFire Alarms (WS)JanFY 22459 WSUrgentBLDG 459 Fire Alarm came in this morning. As we were leaving the building, the alarms went off again then reset themselves. Could we please have this looked atSSgt Garcia963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1931/27/22
92Fire Alarm1/28/22 7:36ClosedFire Alarms (WS)JanFY 223196UrgentBldg 3196 fire alarm keeps going off every morning. It just lights up red and displays no message. Fire keeps having to go out to the building and suppressing the alarm.John wood794-0266KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1931/31/22
101Alarm Panel Sounding1/28/22 12:49ClosedFire Alarms (WS)JanFY 2291RoutineBldg. 91 (Naval Ordnance Area) The alarm panel is alarmed and going off. Please contact mobile: (843) 694-7600 for additional info if required. Thanks in advance for the assist.Robert Allard794-7467COLLINS, TIMOTHY W CIV USAF AMC 628 CES/CEOES;#325;#REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33502/10/22
103Alarm Activation1/31/22 5:44ClosedFire Alarms (WS)JanFY 22706Routinedry sprinkler system is leaking and biulding without power over weekend. As of 31 Jan -0600, alarm is ativated. Investigate and infprm COR of findings in building.Reinoehl, John794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1432/10/22
104Alarm Activation1/31/22 7:26ClosedFire Alarms (WS)JanFY 2279RoutineFire Alarm activation. Fire responded and shut off half the sprinkler system in the building. Shut off alarms for all non-office areas.Airman Glasser963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1432/1/22
109BLDG 1639 Sprinkler Leaking2/1/22 6:17ClosedFire Alarms (WS)FebFY 221639RoutineSprinkler LeakingCharlie Calas218-4456REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1432/10/22
110Pier X-Ray North Fire Pump2/1/22 6:32ClosedFire Alarms (WS)FebFY 22420RoutineRiser hose connection corrodedTyler GrattonREINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1433/24/22
111B864WS2/1/22 7:37ClosedFire Alarms (WS)FebFY 22864WSRoutineSuppression system is losing air and leaking water at both main valvesBrent Baxter843-794-8717REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1432/2/22
116Reset/Verify FACP Fully Functional2/1/22 14:00OpenFire Alarms (WS)FebFY 22419 WSRoutineReset panel - in alarm. Verfiy power is good and components operationalJohn Reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#14302/01/2022 - Forwarded to EF
122Fire Suppression2/3/22 10:12ClosedFire Alarms (WS)FebFY 22346RoutineBLDG 346 Bay 104. Maintenance of the overhead fire suppression system has left two BIG holes in the ceiling above racks rendering the Fire Integrity compromised. Two trim rings that fit around the sprinkler heads are missing.Mr Baxter794-8717REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#KELLEY, MARK A MSgt USAF ACC 5 CBCSS/SCLC;#7155;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#19302/03/2022 - Forwarded to EF
3/22/22 - Not a fire issue CLOSED3/22/22
135Fire Suppression2/7/22 9:35ClosedFire Alarms (WS)FebFY 221602RoutineBLDG 1602C Line 15 Column B15 There is water leaking at the fire suppression pipeNancy Cole-Ward843-218-4015REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1932/7/22
160North Peir2/10/22 5:51ClosedFire Alarms (WS)FebFY 22420RoutineAssist Cummings on pump driverJohn Reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33502/10/22
174ALARM ACTIVATED2/14/22 7:51ClosedFire Alarms (WS)FebFY 222407RoutineFire Alarm activated - FD responded and determined system malfunction. Investigate and reset systemReinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1432/14/22
176Facility is in Fire alarm ready2/14/22 11:06ClosedFire Alarms (WS)FebFY 222407RoutineFacility is in fire alarm modeFire departmentREINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350Duplicate2/14/22
185Fire Detection Devices2/16/22 11:23ClosedFire Alarms (WS)FebFY 223147RoutineEagle Fire disconnect any fire detection devices from CRAC unit in 1L-18. This is in preparation in the removal of old unit. Devices need to be reconnected when replacement is installed. POC Mr Wilkins #843-218-6474Nancy Cole-Ward843-218-4015REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1933/22/22 - Not a fire issue3/22/22
186LoL Repair Work2/16/22 11:57ClosedFire Alarms (WS)FebFY 22865WSRoutineReplace pull station and program panel. Work accomplished under the LoLjohn.reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1432/16/22
190Fire panel reading trouble smoke2/17/22 9:20ClosedFire Alarms (WS)JanFY 213107RoutineB-1 Housing unit fire panel reading "trouble smoke (ductp) btm cell 121 and 122 area b1 invrep un able to silence panel upstairs.John Acheson794 0888REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33503/22/22
191Fire panel problem in C3 library2/17/22 9:23ClosedFire Alarms (WS)JanFY 213107RoutineFire panel problem in C3 libraryJohn Acheson794 0888REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33503/22/22 - Duplicate issue from EIM 190. CLOSED3/22/22
203FIRE PUMP NPTU2/22/22 5:45ClosedFire Alarms (WS)JanFY 212701RoutineFire pump noted running without obvious cause (manually stopped pump). Noted FP controller pressure of 146 psi with adjacent analog gage reading of 157 psi. Please also ensure packing is tightened (continuous stream leaking through packing). Fire AlarmTyler Gratton843-424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1432/25/22
204NIWC B-31472/22/22 7:13ClosedFire Alarms (WS)JanFY 213147RoutineNIWC Bldg 3147 1L-18 - Request Eagle Fire disconnect any fire detection devices from CRAC unit in 1L-18. This is in preparation in the removal of old unit. Devices need to be reconnected when replacement is installed.Paul Wilkins843-218-6474REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1432/23/22
206Fire Alarm Activation2/22/22 8:16ClosedFire Alarms (WS)JanFY 21335UrgentFire Alarm Activation No cause found for Activation. did not receive anything on MonacoSrA Randall963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1432/25/22
209Alarm2/22/22 13:44ClosedFire Alarms (WS)JanFY 21450Routinefire repsonged to alarm and shut if off. but the alarm keeps coming back on the monicko system.Am Halonen963-2392REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1433/7/22
231Fire Alarm Activation2/28/22 8:16ClosedFire Alarms (WS)JanFY 211480Routine1 Mahan Cir Fire Alarm Activated No Active Alarms When Fire RespondedSSgt Garcia963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1933/1/22
260Fire Alarms3/7/22 7:27ClosedFire Alarms (WS)JanFY 213139RoutineBLDG 3139 Alarm Didn't Come In for this specific BLDGSrA Stevenson843-963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#19303/24/22 - CLOSED3/24/22
263Battery Issue3/7/22 12:40ClosedFire Alarms (WS)JanFY 21708WSRoutinePanel coming in and out of D21 for battery issueJohn Reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1433/9/22
267Annual Fire Alarm Panel Inspection3/8/22 11:43ClosedFire Alarms (WS)JanFY 212373 (AB)RoutineFire Dept conducted the annual building inspection today. The fire alarm panel is past due for the annual inspection. When you put the request in to the company who conducts the inspection, please have him call me at 843-830-7224 to schedule the inspectSherian Vickers843-830-7224REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#14303/8/22 - This EIM was created as information only. The cusotmer has been notified and updated on the issue. No further action is necessary.3/8/22
268HAZWASTE STORAGE3/9/22 6:48ClosedFire Alarms (WS)JanFY 212314RoutineNoted water ingress in NEMA-rated enclosure for dry chemical system. Noted gaps in sealant of pipe penetrations that could be possible source of water ingress.Tyler Gratton843-424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1433/21/22
269Annual Sprinkler System Inspection3/9/22 7:00ClosedFire Alarms (WS)JanFY 21237RoutineAnnual Maintenance/Inspection Of Sprinkler System DueJorden Humble963-5842REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#14303/9/22 - Information only. Notified customer and remedied issue. No futher action necessary - ITEM CLOSED3/9/22
270Fire Alarm3/9/22 7:50ClosedFire Alarms (WS)JanFY 21304RoutineBLDG 304 Zone 6 Fire Alarm Panel Going OFFABE2 Johnson794-7827REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1933/11/22
276Water Leaking from pipe3/14/22 6:26ClosedFire Alarms (WS)JanFY 2191WSRoutineWater leaking causinf alarm to activate. FD responded , shout off valve and silenced alarm. EF to respond and correctjohn reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1433/21/22
277Fire Alarm Trouble3/14/22 8:06ClosedFire Alarms (WS)JanFY 2179RoutineBLDG 79 FIRE ALARM RESET. ALARM NOW IN TROUBLE BC WATER SYSTEM IS TURNED OFF. (13 MAR 22 STANDBY LOG)Fire Dept963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1933/22/22
278Fire Alarm System3/14/22 8:15ClosedFire Alarms (WS)JanFY 211484/1 Mahan CircleRoutine1 Mahan Cir Fire Alarm System Phantom AlarmSSgt Garcia963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#193
291Fire Alarm3/15/22 9:07ClosedFire Alarms (WS)JanFY 2191RoutineBLDG 91 Fire Alarm Still In Alarm Has Been Silenced (14 Mar 22 Standby Log)SSgt Garcia963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#19303/17/22 - Waiting for quote from EF to replace duct dector
CLOSED3/16/22
299CommOutages3/16/22 8:27ClosedFire Alarms (WS)JanFY 213546 WSRoutineAlarm in and out of communication. Control shop has disabled from D-21 to prevent it crashingjohn.reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1434/8/22
302Comm Issues3/16/22 11:12ClosedFire Alarms (WS)JanFY 21724 WSRoutineCommunications going in and outJohn Reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#14303/16/22 - Forwarded to EF
4/8/22 - CLOSED4/8/22
307Laundry Room Sensors3/17/22 11:29ClosedFire Alarms (WS)JanFY 212408 WSRoutineFire alarm activates after being silencedJohn Reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1433/21/22
309Fire Alarm Panel3/17/22 12:05ClosedFire Alarms (WS)JanFY 212400RoutineBLDG 2400 Fire Alarm Panel Going Off Error CodeMR1 Gyan794-8024REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1933/17/22 - Forwarded to EF

3/22/22 - ST00028328 Bell circuit 1 is going in and out of trouble daily

According to the panel history. All Nacs are tied together on b1 circuit and all are normal currently. If issue persist a more in depth troubleshooting will be required. CLOSED3/21/22
315ERTT 711 Trouble3/21/22 8:11OpenFire Alarms (WS)JanFY 212701RoutineThe trouble condition (HNET Fail) on several cards (NIC-C, PSC-12, ZIC-4A) inside the ERTT 711 fire panel came back in after being 'out' for several months. It came in intermittently for no apparent reason.It is a prerequisite to SSTGTT commissioningTyler Gratton843-424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#14303/21/22 - -Forwarded to EF
331NPTU South Stairwell Waterflow Switch3/23/22 4:56ClosedFire Alarms (WS)JanFY 212701RoutineTrouble condition noted in South Stairwell Waterflow Switch, indicating input source malfunctionTyler Gratton843-424-9692KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/13/22
332NIWC Trouble Strobe3/23/22 7:28ClosedFire Alarms (WS)JanFY 21198RoutineADS completed a fire system inspection at B198 after replacing the FACP and found that there were 5 strobes in the swing space not functioning and 2 strobes in the warehouse not functioning. Request Eagle Fire to replace the 7 non-operational strobes.John Reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33504/6/22
336Fire Alarm Going Off3/24/22 7:58ClosedFire Alarms (WS)JanFY 212408UrgentBLDG 2408 Alarm Constantly Going Off (Even After Reset) (Standby Log 24 Mar 22)Fire Station 5794-7024REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1933/29/22
339Fire System Control Panel3/24/22 8:31ClosedFire Alarms (WS)JanFY 21318Routinefire system control panel in B318 is sounding an alarm. It is in the SW corner of room 137.Mr Baxter794-8717REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/8/22
341Fire Panel Beeping3/24/22 14:17ClosedFire Alarms (WS)JanFY 211504RoutineBLDG 1504 unit 73 Fire panel is beeping constantly with a message (please see attached). I inspected the right bedroom in 75A (upstairs) and compared the smoke detector to the one in the left bedroom. Neither were beeping or removed.Mr Ammons794-4174REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1933/29/22
345Fire Alarm Detector3/28/22 7:35ClosedFire Alarms (WS)JanFY 21198RoutineBLDG 198 Floor Tile Dust Set Off Fire Alarm Detectors Causing Elevators to Stop WorkingNancy Cole-Ward843-218-4015REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/19/22
346Fire Alarm Panel3/28/22 8:04ClosedFire Alarms (WS)JanFY 21742RoutineNo power to fire alarm panel. customer checked the mech room and nothing is tripped.Ron Richley843-302-2150REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350
347Troubles In and Out3/28/22 8:16ClosedFire Alarms (WS)JanFY 213546RoutineTroubles going in and out on D-21john reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1434/1/22
348Bell Circuit #1 Trouble3/28/22 8:56ClosedFire Alarms (WS)JanFY 211638 WSRoutineBell Circuit #1 causing in and out troubles on D-21john.reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1433/28/22
351Alarm Activation3/28/22 12:57ClosedFire Alarms (WS)JanFY 21274UrgentAlarm going offreinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1433/29/22
352X-Ray North3/28/22 13:15ClosedFire Alarms (WS)JanFY 21420RoutineJockey pump pressure gauge reading approx. 146 psi while simultaneous indication on Fire Pump controller is -10psi (136psi). Pump controller in manual at the time to prevent inadvertent pump startup due to pressure differential.Tyler Gratton424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1434/1/22
353ERROR 001 on panel3/29/22 10:18ClosedFire Alarms (WS)JanFY 212407RoutineError code 001 registering on panelSnyder794-8232REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1434/15/22
376Fire Alarm4/1/22 13:04ClosedFire Alarms (WS)JanFY 212408RoutineBLDG 2408 F/A Keeps Going Off & Fire Dept Keeps Resetting (Mark Kelley is getting Eagle Fire to Respon John Reinoehl will forward on Monday 4 AprilSrA Glasser963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/4/22 - CLOSED

Will have SABER determine if this issue falls under warranty work by the installing contractor

382Fire Alarm Panel Troubles4/4/22 12:54OpenFire Alarms (WS)JanFY 212701Routine1. BLDG 2701 - Main Fire alarm control panel indicating trouble condition for ZIC 4A, SIM 711, ground fault. 2. BLDG 2701 - main fire alarm control panel indicating trouble condition for ZAM 180 RAMP 2, RM 114, ground fault.Mr GrattonREINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/4/22 - Forwarded to EFI
388Fire Alarm4/5/22 12:57ClosedFire Alarms (WS)JanFY 213419RoutineBLDG 3419 . Bell circuit trouble is still indicated on FACP. Fire reported 30 AUG 2021. Panel is being silenced 6 to 7 times daily. POC Paul Wilkins #843-843-218-6474Nancy Cole-ward843-218-4015REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/8/22
391Alarm going off4/6/22 7:22ClosedFire Alarms (WS)JanFY 212402RoutineFire Alarm Panel Unable to Reset due to Sprinkler Activation (Standby CallSrA Glasser963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#193
392Fire Alarm4/6/22 8:51ClosedFire Alarms (WS)JanFY 212314RoutineBLDG 2314 NPTU/HAZARDOUS WASTE STORAGE AREA ALARM SILENCED, WENT INTO TROUBLE, DID NOT COME IN ON MONACO (STANDBY LOG)Fire Dept963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/12/22
393Strobes Not Working4/6/22 10:58OpenFire Alarms (WS)JanFY 21198Routine5 Strobes in swing space and 2 in warehouse not operating. Request quote for repairPaul Wilkins218-6474REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1434/6/22 - Forawrded to EF
394Fire Alarm4/6/22 11:32OpenFire Alarms (WS)JanFY 212701RoutineBLDG 2701 Fire alarm system (amber MNS strobe) in ERTT 701 nucleonics laboratory not functionalMr Gratton843-424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/6/22 - Forwarded to EF
395Fire Alarm4/6/22 11:37OpenFire Alarms (WS)JanFY 212701RoutineBLDG 2701 Fire alarm system exterior speaker (outside RM 148) not functionalMr Gratton843-424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/6/22 - Forwarded to EF
396Fire Alarm4/6/22 11:40OpenFire Alarms (WS)JanFY 212701RoutineBLDG 2701 Fire alarm system to Monaco relay card (point-to-point reporting) for pull station (RM 135) not functioning, suspect replacement neededMr Gratton843-424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/6/22 - Forwarded to EF
397Zone 1 Trouble4/6/22 11:58ClosedFire Alarms (WS)JanFY 21335RoutineZone 1 trouble - going in and out every 30-40 secondsJohn Reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1434/18/22
398Fire Alarm4/6/22 13:03ClosedFire Alarms (WS)JanFY 21IX-516RoutineIX-516 Fire alarm system strobe located exterior of aft electrical room not functional.Mr Gratton843-424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/17/22
399Fire Alarm4/6/22 13:06OpenFire Alarms (WS)JanFY 212701RoutineBLDG 2701 Fire alarm system Duct detector in 3rd floor air handler trouble condition noted as "not responding"Mr Gratton843-424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/6/22 - Forwarded to EF
400Fire Alarm4/6/22 13:42OpenFire Alarms (WS)JanFY 212314RoutineBLDG 2314 fire alarm system, several trouble conditions for HVAC duct detectors notedMr Gratton843-424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/7//22 - Forwarded to EF
408Transmitter Issue4/7/22 6:07OpenFire Alarms (WS)JanFY 212402RoutineTransmitter issue -john Reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1434/7/22 - Forwarded to EF
412Fire Response BRIG4/7/22 9:59ClosedFire Alarms (WS)JanFY 213107Emergency (notify COR)Reset fire panel and assess damages to quote for replacements of any devicesjohn reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1434/18/22
414Fire Alarm Activation4/7/22 12:02ClosedFire Alarms (WS)JanFY 2158 WSRoutineFire Alarm going offLS1 Kaczkowski843-297-3764REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1434/18/22
415Water Flow Alarm4/7/22 12:38ClosedFire Alarms (WS)JanFY 2158RoutineBLDG 58 Water Flow alarm keeps going offSSgt Garcia963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#KELLEY, MARK A MSgt USAF ACC 5 CBCSS/SCLC;#71554/11/22
417Fire Alarm4/11/22 7:56ClosedFire Alarms (WS)JanFY 21274RoutineBLDG 274 Facility Fire Alarm Won't Reset (Standby Log)FD963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/12/22
421Fire Alarm Box4/11/22 8:24ClosedFire Alarms (WS)JanFY 21755RoutineBLDG 755 Fire Alarm Box In TroubleMs Fleming794-7480REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/12/22
425Fire Alarm4/11/22 12:04ClosedFire Alarms (WS)JanFY 21900RoutineUtility area attached to room 205 has electrical wires for the fire alarm exposed and panel cover is missingEARL RAGLAND(843) 794-7398REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33504/12/22 - Forwarded to EF
4/14/22 - CLOSED the duct detector has been abandoned in place. Will remove the device4/14/22
429Fire Alarm Transmitter4/12/22 9:37ClosedFire Alarms (WS)JanFY 213412RoutineBLDG 3412 F/A Transmitter Pull Station was activated but dispatch did not receive notification. POC Paul Wilkins #843-218-6474Nancy Cole-Ward843-218-4015REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/12/22 - Forwarded to EF
4/12/22- CLOSED. Fire alarm panel operates correctly. The transmitter needs to be replaced. The NTP was issued to EF on 4/11/22 for repair4/12/22
490FACP Trouble4/25/22 14:50ClosedFire Alarms (WS)JanFY 211639RoutineBLDG 1639 Repair Trouble on FACP Panel is indicating Fire Pump Troubles OC Paul Wilkins #843-218-6474Nancy Cole-Ward843-218-4015REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#193
491Fire Alarm Troubles4/25/22 14:54ClosedFire Alarms (WS)JanFY 213451RoutineBLDG 3451 Repair Ongoing Trouble (End Trouble End Charger Voltage Low) POC Paul Wilkins #843-218-6474Nancy Cole-Ward843-218-4015REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1935/2/22
508Supervisory Alarm4/27/22 13:52ClosedFire Alarms (WS)JanFY 213155RoutineBLDG3155 Supervisory Alarm Reported by Fire Dept.SrA Cora963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1934/29/22
518Missing Escutheon Plates5/2/22 9:18ClosedFire Alarms (WS)JanFY 211680RoutineBLDG 1680 Escutheon plates missing from around sprinkler heads in main entrance near female rest room and all (4) sprinklers near the bar areaJames White963-3839REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1935/31/22
524Alarm going into supervisory5/3/22 10:45ClosedFire Alarms (WS)JanFY 213155RoutineAlarm going into supervisoryFire963 2392REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33505/3/22 - Forwarded to EF
6/8/22 - NTP issued for repair. CLOSED6/6/22
525Fire Dampers are shut5/3/22 14:46ClosedFire Alarms (WS)JanFY 212400RoutineNNPTC Maint contractor working with TRANE to restart ventilation AHU and fan, but can't due to Fire Dampers SHUTLisa Reed w/T&H843-447-9303REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1435/5/22
526Smoke Detector5/4/22 9:12OpenFire Alarms (WS)JanFY 213107RoutineBLDG 3107 C3 Visitation Area Replace Smoke DetectorJ . Acheson794-0888REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1935/4/22 - Forwarded to EF
5-5-22 - Completed under LoL. CLOSED5/5/22
529Fire Suppression5/4/22 12:24OpenFire Alarms (WS)JanFY 213125RoutineBLDG 3125 FIRE SUPPRESSION SYSTEM HAS TROUBLE ALARM GOING OFF. REQUESTING FIRE ALARM PANEL BE INVESTIGATED FOR TROUBLE ISSUES.Douglas Dicaire843-794-0356REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1935/4/22 - Completed nder EIM 532. CLOSED5/5/22
532Alarm Activation5/5/22 8:12ClosedFire Alarms (WS)JanFY 213125 WSRoutineAlarm activation continuous. Silenced alarm and it reactivatesEMI Dicaire794-0356REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1435/12/22
554Smoke Detector5/9/22 12:37ClosedFire Alarms (WS)JanFY 212341ARoutineBLDG 2341A (SPPE Trailer) Trouble Condition For Smoke Detector Not FunctioningMr Gratton843-424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1935/23/22
557Install PIV to correct fire deficiency5/10/22 6:04ClosedFire Alarms (WS)JanFY 212403RoutineRequest Eagle Fire isolate fire suppression system to allow a new install of a PIV to correct a fire deficency.Jeff Morgan794-4284REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1435-10-22 - Forwarded to EF
5/10/22 - Canceled work not required5/10/22
564Sprinkler Leak in Mech Room NEX5/11/22 7:56ClosedFire Alarms (WS)JanFY 21706 WSRoutineSprinkler leak in Mech room getting filters wetJohn Harriger794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1435/16/22
565NAC 01 Trouble5/11/22 9:53ClosedFire Alarms (WS)JanFY 212407RoutineTrouble showing smoke 1st floor elevator lobbyCorey Wolf794-4216REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1435/11/22 - Forwarded to EF
5/12/22 - Waiting for quote from EF to correct issue5/12/22
574Fire Alarms5/12/22 11:56ClosedFire Alarms (WS)JanFY 211648RoutineBLDG 1648 nnual Fire Alarm Inspection Needed Last one was Mar 2021 POC Paul Wilkins #843-218-6474Nancy Cole-Ward843-218-4015REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1935/12/22 - Annual inspection will be conducted in June 22. Customer has been notified via email.
CLOSED5/12/22
581Fire Alarms5/13/22 14:16ClosedFire Alarms (WS)JanFY 212701RoutineBLDG 2701 trouble condition noted in fire alarm control panel. Description indicates ground fault for RAMP1, RM 114. Please note this ground fault was previously investigated and addressed a couple weeks ago, but has recently registered in the panel agaMr Gratton794-5801REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/16/22
582Fire Alarms5/13/22 14:18ClosedFire Alarms (WS)JanFY 212701RoutineBLDG 2701 Supervisory condition indicated in fire alarm control panel for exhaust fan 405 (fan 405 is part of highbay smoke control system).Mr Gratton794-5801REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/22/22
583Fire Suppression5/13/22 14:20ClosedFire Alarms (WS)JanFY 212701RoutineBLDG 2701 ERTT 711 fire suppression panel indicating trouble condition for ground fault in NIC-card.Mr Gratton794-5801REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/13/22
584Fire Suppression5/13/22 14:22ClosedFire Alarms (WS)JanFY 212701RoutineBLDG 2701 ERTT 711 fire suppression panel indicating trouble condition "Configuration Process FailureMr Gratton794-5801REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/13/22
585Fire Alarms5/13/22 14:25ClosedFire Alarms (WS)JanFY 213546RoutineBLDG 3546 Fire alarm control panel indicating trouble condition that battery is disconnected. Inspectors noted corrosion on battery terminals, indicating replacement neededMr Gratton794-5801REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/20/22
586Fire Alarms5/13/22 14:27ClosedFire Alarms (WS)JanFY 213546RoutineBLDG 3546 Upon fire alarm system testing, JB CHS Dispatch indicated they did not receive alarm signals upon actuationMr Gratton794-5801REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/20/22
587Fire Alarms5/13/22 14:29ClosedFire Alarms (WS)JanFY 213544RoutineBLDG 3544 Upon fire alarm system testing, JB CHS Dispatch indicated they did not receive alarm signals upon actuation.Mr Gratton794-5801REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/20/22
594Fire Alarm in Trouble5/16/22 12:01ClosedFire Alarms (WS)JanFY 21346Routinefire alarm transmitted to BDOC. No fire discovered. FD could not reset. System in troubleMike Knichel843-963-1447REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33505/23/22
610Spurious Fire Alarm won't clear5/16/22 14:45ClosedFire Alarms (WS)JanFY 212400UrgentSpurious fire alarm at NNPTC schoolhouse. Alarm silenced, but cannot clear, remains in Trouble status.Mike Knichel843-963-1447REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33505/17/22
612Fire Panel5/17/22 9:38ClosedFire Alarms (WS)JanFY 211603RoutineBLDG 1603 Fire Panel Reset (Standby Call 5/17/22)Fire Dept963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1935/23/22
620Trouble Supervisory Zone 75/17/22 12:56ClosedFire Alarms (WS)JanFY 212408RoutineSupervisory trouble in zone 7reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1435/17/22 - Forwarded to EF
5/17/22 - Theis facility is under warranty for fire. Responisble party will be contacted to correct the issue - CLOSED5/17/22
621Trouble NAC 15/17/22 12:58ClosedFire Alarms (WS)JanFY 212407RoutinePanel showing trouble NAC 1Reinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1435/23/22
629Alarm Panel5/18/22 10:46ClosedFire Alarms (WS)JanFY 2179RoutineFLASHING TROUBLE LIGHT ON RIGHT ALARM PANEL.Sammantha Hill704-568-5826REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/13/22
633Alarm Panel5/18/22 13:15ClosedFire Alarms (WS)JanFY 21274RoutineFLASHING TROUBLE LIGHT ON RIGHT ALARM PANEL.Sammantha Hill704-568-5826REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#193Canceled5/18/22
642Sprinkler leak southest corner5/20/22 8:56ClosedFire Alarms (WS)JanFY 211602 WSUrgent6" sprinkler pipe leakReinoehl794.4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1435/23/22
653Alarm5/24/22 6:55OpenFire Alarms (WS)JanFY 213155RoutineAlarm keeps going into supervisory modeSrA Cora963-3777REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33505/24/22 - Forwarded to EF
655Alarms5/24/22 9:24ClosedFire Alarms (WS)JanFY 211680RoutineBLDG 1680 Fire Alarm Can't Reset, Showing Multiple Alarms (23 May 22 Standby Log)Fire Station 5963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/30/22
659Fire Alarm Panel5/24/22 11:46ClosedFire Alarms (WS)JanFY 213457RoutineBLDG 3457 COMMS Closet - Panel is in distress POC Lane Anderson #843-218-2958Nancy Cole-Ward843-218-4015REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#193
663Fire Alarm System5/25/22 7:02ClosedFire Alarms (WS)JanFY 213107RoutineB4 fire system is calling out a trouble for a Charger Circuit failure.843-794-0488REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#193Cncelled. CLOSED5/25/22
673Fire Alarm System5/25/22 9:06ClosedFire Alarms (WS)JanFY 213107RoutineB4 fire system is calling out a trouble for a charger circuit failure.Kyle Holtz843-794-0888WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#193;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143CLOSED - repaired under EIM 7316/27/22
674Battery Fault5/25/22 9:37OpenFire Alarms (WS)JanFY 213143RoutinePanel going in and out with battery faultJohn Scott963-5028REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1435/25/22 - Forwarded to EF
680Low battery5/25/22 12:00ClosedFire Alarms (WS)JanFY 212406 WSRoutineTrouble - Low BatteryCorey Wolf794-4216REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1435/27/22
713Trouble going in and out on D-216/1/22 8:03ClosedFire Alarms (WS)JanFY 213135RoutineTrouble on D-21 going IN and OUTJohn Scott963-5052REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/7/22
718Audible devices not Operating6/1/22 10:49ClosedFire Alarms (WS)JanFY 212711RoutineAudible devices not opreating on 1st floor (speaker circuits S-0 and S-1)REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/30/22
719Brigg alarms keep going off6/1/22 12:33ClosedFire Alarms (WS)JanFY 213107UrgentBrigg alarms keep going offCora963 3777REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33506/1/22
720Card 16, Missing Card/Failed6/1/22 12:56ClosedFire Alarms (WS)JanFY 212405RoutineCARD 16, 8 point relay card abnormal. card missing/failedCoerey Wolf794-4216REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/29/22
731Control Vavle Shut Off6/2/22 12:35ClosedFire Alarms (WS)JanFY 213500 WSRoutineSprinkler system - FD found the riser shut offReinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/2/22
732Water Leak Riser Room 16/3/22 5:57ClosedFire Alarms (WS)JanFY 211602 WSUrgentWater leak coming from riser room #1. Water spilling out into the warehouseReinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/3/22 - Forwarded to EF
6/3/22 - Service tickets already open. CLOSED6/3/22
734Fire Suppression Leak6/3/22 9:33ClosedFire Alarms (WS)JanFY 21900UrgentWater leaking from fire suppresent sytem. flooding the area.TSgt Slucher963-1699REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33506/3/22 - WFSM respopnded and tightened down the flange. Water is no longer leaking. CLOSED6/3/22
760Possible Faulty Duct Detector6/7/22 12:06ClosedFire Alarms (WS)JanFY 21274RoutineRooftop HVAC unit air handlers keep shutting offReinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/8/22
764Battery Fault6/8/22 10:08ClosedFire Alarms (WS)JanFY 21324Routinebattery fault keeps coming in and out of the D-21John ScottREINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/8/22
774Fire Main Valve Leaking6/9/22 11:36ClosedFire Alarms (WS)JanFY 2158RoutineFire Main Valve In Front Of Bldg LeakingSammantha Hill704-568-5826REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/10/22
785Constant Fire Alarm6/13/22 8:32ClosedFire Alarms (WS)JanFY 213149RoutineBLDG 3149 Constant Fire Alarm (6/11/22 Standby Log)Fire Dept963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/29/22
786Fire Alarm6/13/22 8:34ClosedFire Alarms (WS)JanFY 212400RoutineBLDG 2400 Fire Alarm Communication Error (6/11/22 Standby Log)Fire Dept963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/30/22
787Fire Alarm6/13/22 9:06ClosedFire Alarms (WS)JanFY 212408RoutineBLDG 2408 Fire Alarm Communications Error (6/11/22 Standby Log)Fire Dept963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#193Warranty work under AlterOne
I called the fire department and they don’t show anything and the system shows normal. The alarm shop does not show anything for alarm purposes but shows a “current charger high). I called the contractor and they will be communicating with the alarm shop and Monaco to see what that even means. per Mark Blayer CES/CENMP6/21/22
798Fire Suppression6/15/22 8:54ClosedFire Alarms (WS)JanFY 21907UrgentBLDG 907 Fire Suppression Alarm Going OffLashanda Tellei794-4493REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/16/22
804Fire Suppresssion6/15/22 10:41ClosedFire Alarms (WS)JanFY 2158UrgentBLDG 58 Fire Suppression Leaking And Alarm Going OffPO Wardlow254-654-6191REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/15/22
814Fire Suppression System6/16/22 6:54OpenFire Alarms (WS)JanFY 21709RoutineAB - Building 709 - 15th Airlift Sq - 1st Floor - Room 123 - The cap to one of the fire suppression system sprinklers fell off. I have the cap, but i'm not sure how it goes back on. (Picture attached) I was told to use the 628 CES as the customer organizBrandon Reynolds843-963-5648REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350
824Fire Alarm6/16/22 14:15ClosedFire Alarms (WS)JanFY 212701RoutineBLDG 2701 Fire Alarm System power extender panel P5 trouble condition noted in/out on several occasions on 15 JUN.Mr Gratton843-424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/17/22
826Fire Alarm6/16/22 14:17ClosedFire Alarms (WS)JanFY 212711RoutineBLDG 2711 Fire alarm system Duct Detector supervisory registered in AHU 401.Mr Gratton843-424-9692REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/17/22
834Pipes Leaking6/21/22 9:05ClosedFire Alarms (WS)JanFY 21346Emergency (notify COR)Fire Suppression Pipes Leaking In Main Bay and One Rear extiorior of BldgCharles Parker843-693-0925REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/30/22 - Multiple leaks in sprinkler system. Dry Riser tripped. FACP in trouble; but, not in Alarm. Drained Dry Riser and Red Tagged Dry Riser. Quote submitted for Repair. CLOSED6/21/22
839Fire Doors6/21/22 10:56ClosedFire Alarms (WS)JanFY 213147RoutineMagnets won't hold fire doors openLane Anderson843-218-2958REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1438/29/22
840Duct Detector shutting off AC6/21/22 11:18ClosedFire Alarms (WS)JanFY 213544RoutineDuct Detector shutting off AC in buidlingMark Kelley794-4392REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/21/22
841Fire Alarm6/21/22 11:50OpenFire Alarms (WS)JanFY 212408RoutineBLDG 2408 Alarm Panel Can't Rest, Put Into Silence (6/17/22 Standby Log)Fire Dept963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/21/22 - CLOSED

Duplicate issue - alarm silenced 842 Fire Alarm 6/21/22 11:52 Open Fire Alarms (WS) Jan FY 21 346 Routine BLDG 346 ALARM PANEL CAN'T RESET, HOLE IN WATER LINE TO PUMP HOUSE SO PUMP HOUSE IS FLOWING (6/18/22 Standby Log) Fire Dept 963-3778 REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143 6/21/22 - Forwarded to EF 6/21/22 - CLOSED duplicate service call - see EIM 834

844Fire Alarms6/21/22 13:54ClosedFire Alarms (WS)JanFY 213453RoutineBLDG 3453 Ground Fault POC Paul Wilkins #843-218-6474Nancy Cole843-218-4015REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/22/22
849Fire Box6/22/22 6:21ClosedFire Alarms (WS)JanFY 21940Routinesprinkler system in trouble - need key to unlock panel and resetJamison Fuller843-794-2052REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#33506/22/22
854Fire Alarm6/22/22 10:11OpenFire Alarms (WS)JanFY 213149RoutineBLDG 3149 Fire Alarm Panel Faulty. Went into alarm at dispatch - crews responded and found panel was reading normal. Dispatch pulled infor on panel and found it to be in no replySrA Coleman963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#1936/22/22 - Forwarded to EF
901Fire Panel in trouble mode6/24/22 12:54ClosedFire Alarms (WS)JanFY 211951RoutineCustomer called the fire department to request Eagle Fire to come out to bldg 1951. Customer states that the panel is in trouble mode.REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#WOLF, COREY D CIV USAF AMC 628 CES/CEOES;#193;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/24/22
903Sprinkler Leak - FROM FRIDAY 24 Jun 226/27/22 6:43ClosedFire Alarms (WS)JanFY 213113RoutineSprinkler system showing low air pressure.Lane Anderson218-2958REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/24/22 - Trouble for low air on panel. Found that all the water and air pressures look correct on the operational systems. System 3 is not active and is most likely what has
the low air trouble on the FACP.6/30/22
906Replace Strobe/NAC Trouble6/27/22 12:40OpenFire Alarms (WS)JanFY 212312 South PierRoutineReplace broken Strobe (1st deck)/NAC Circuit A has trouble "S1G4"Tyler Gratton843-424-992REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#143
910Supervisory Alarm6/28/22 9:06ClosedFire Alarms (WS)JanFY 212711RoutineSupervisory Alarm in FacilitySSgt Grandberry (Fire Dispatch)963-3777REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/28/22 - Forwarded to EF
6/29/22 - Cancel EIM 910, supervisory alarm was from maintenance running gennerators.6/29/22
911Repair FACP6/28/22 10:24ClosedFire Alarms (WS)JanFY 213149RoutineNIWC Bldg 3149 - Request Eagle Fire repair FACP in building 3149. Panel is in trouble due to “BATTERY MISSING”. Panel was silenced but not reset.Paul Wilkins843-218-6474REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/28/22 - Forwarded to EF
6/29/22 - Duplicate Cancel EIM911, completing under ST33403 EIM 7856/29/22
912Np Power to Magnet Fire Doors6/28/22 12:42ClosedFire Alarms (WS)JanFY 213149RoutineNo power to magnet fire door ocated upstairs. This may need assisyance from alarm shop to rectify.paul wilkins843-218-4015REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1436/28/22 - Frwarded to EF
6/29/22 - Cancel duplicate EIM#912. Parts on back order ST33527 EIM#839 one door hold was bad one didn’t have 120 power will need electrician, will try and schedule with Paul when parts come in.6/29/22
913Freezer Sprinkler Head Dripping6/28/22 12:47ClosedFire Alarms (WS)JanFY 212711Routinebuilding 2711 Blimpie’s freezer sprinkler head noted dripping. Request inspection and remedy.Gif Zafred854-202-1656REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1437/15/22
924Sprinkler pipe leaking6/29/22 11:51ClosedFire Alarms (WS)JanFY 212403RoutineSprinkler pipr leaking in elecrtical room D325DC1 Snyder794-8232REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1437/13/22
929Alarms won't reset7/1/22 5:57ClosedFire Alarms (WS)JanFY 213147RoutinePower Outage- alarms wouldn't reset once power was restoredreinoehl794-4202REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1437/11/22
930Fire Suppression7/5/22 7:39ClosedFire Alarms (WS)JanFY 213107UrgentBLDG 3107 Fire Suppression System Leaking Back Of BLDGPO Acheson794-0888REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1437/21/22
933Trouble Alarm Activated7/5/22 8:48ClosedFire Alarms (WS)JanFY 213674RoutineTrouble alarm second floor detector (smoke??)SrA Coleman963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1437/5/22 - Forwarded to EF
7/5/22 - Not on contract7/5/22
934Smoke Detector7/5/22 9:13ClosedFire Alarms (WS)JanFY 21366RoutineBLDG 366 Smoke Detector Coming In Multiple Times a weekFire Dept963-3778REINOEHL, JOHN P CIV USAF AMC 628 CES/CEOES;#3350;#KELLEY, MARK W CIV USAF AMC 628 CES/CEOES;#1437/13/22

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